Complaints & Recalls
Official Safety Recalls - Important!
50 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: YI7
Recall Date: May 9, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: VEU, AEV, ZET
Recall Date: Jun 29, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FE5
Recall Date: Mar 16, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: F8M
Recall Date: Sep 17, 2020
Consumer Complaints
184 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The backup camera display is sometimes black. This is an intermittent problem that seems to stem from a poor connection. Manipulating the wiring leading from the tailgate can restore the camera's operation. This wiring is routed in such a wear that it seems prone to mechanical wear over time leading to a poor connection.
Corrective Action:
The backup camera display is sometimes black. This is an intermittent problem that seems to stem from a poor connection. Manipulating the wiring leading from the tailgate can restore the camera's operation. This wiring is routed in such a wear that it seems prone to mechanical wear over time leading to a poor connection.
Additional Notes:
The backup camera display is sometimes black. This is an intermittent problem that seems to stem from a poor connection. Manipulating the wiring leading from the tailgate can restore the camera's operation. This wiring is routed in such a wear that it seems prone to mechanical wear over time leading to a poor connection.
Mfg Campaign: 11563500
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Auto dimming/high beam feature flickers on and off intermittently at night without little relation to oncoming vehicles or dark highways. I have asked my local dealer twice to repair this problem, with no resolution. (see attached invoices). I also opened case with the manufacturer (Honda), and they declined to address my issue. I believe this is a safety issue because it is distracting to me and oncoming drivers.
Corrective Action:
Auto dimming/high beam feature flickers on and off intermittently at night without little relation to oncoming vehicles or dark highways. I have asked my local dealer twice to repair this problem, with no resolution. (see attached invoices). I also opened case with the manufacturer (Honda), and they declined to address my issue. I believe this is a safety issue because it is distracting to me and oncoming drivers.
Additional Notes:
Auto dimming/high beam feature flickers on and off intermittently at night without little relation to oncoming vehicles or dark highways. I have asked my local dealer twice to repair this problem, with no resolution. (see attached invoices). I also opened case with the manufacturer (Honda), and they declined to address my issue. I believe this is a safety issue because it is distracting to me and oncoming drivers.
Mfg Campaign: 11559830
Recall Date: Dec 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
Corrective Action:
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
Additional Notes:
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
Mfg Campaign: 11559065
Recall Date: Dec 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
Corrective Action:
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
Additional Notes:
My Ridgeline was at the Honda dealer for a recall on both left and right exterior mirrors. (Glass only) Both were replaced. After leaving the dealer, the drivers side mirror image appeared wavy and distorted. It was difficult to focus on the image while driving rendering the mirror almost useless. The passenger side appears perfect. How can a replacement drivers side mirror installed due to a recall be worse than the recalled unit it replaced? Frustrating.
Mfg Campaign: 11559065
Recall Date: Dec 8, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear camera on my 2020 Honda Ridgeline has failed. The dealership identifies the wiring harness "showing wires" and has ordered a replacement. Right now I'm unable to see anything behind the vehicle. Only a Honda dealer has confirmed the problem. For a few weeks the problem would come and go but now only an abbreviated "ladder" like diagram shows up when putting the vehicle in reverse. No live picture. The truck has less than 25000 miles and never used commercially.
Corrective Action:
The rear camera on my 2020 Honda Ridgeline has failed. The dealership identifies the wiring harness "showing wires" and has ordered a replacement. Right now I'm unable to see anything behind the vehicle. Only a Honda dealer has confirmed the problem. For a few weeks the problem would come and go but now only an abbreviated "ladder" like diagram shows up when putting the vehicle in reverse. No live picture. The truck has less than 25000 miles and never used commercially.
Additional Notes:
The rear camera on my 2020 Honda Ridgeline has failed. The dealership identifies the wiring harness "showing wires" and has ordered a replacement. Right now I'm unable to see anything behind the vehicle. Only a Honda dealer has confirmed the problem. For a few weeks the problem would come and go but now only an abbreviated "ladder" like diagram shows up when putting the vehicle in reverse. No live picture. The truck has less than 25000 miles and never used commercially.
Mfg Campaign: 11557702
Recall Date: Nov 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Honda Ridgeline. The contact stated while stopped, the automatic STOP/START feature intermittently failed to operate as needed after the vehicle had shut off. The contact stated that the vehicle would independently shift to neutral(N) during the failure. The contact called the dealer and was asked to bring the vehicle in for a diagnostic test. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 18,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Honda Ridgeline. The contact stated while stopped, the automatic STOP/START feature intermittently failed to operate as needed after the vehicle had shut off. The contact stated that the vehicle would independently shift to neutral(N) during the failure. The contact called the dealer and was asked to bring the vehicle in for a diagnostic test. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 18,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Honda Ridgeline. The contact stated while stopped, the automatic STOP/START feature intermittently failed to operate as needed after the vehicle had shut off. The contact stated that the vehicle would independently shift to neutral(N) during the failure. The contact called the dealer and was asked to bring the vehicle in for a diagnostic test. The manufacturer was also notified of the failure and referred the contact back to the dealer for assistance. The vehicle was not repaired. The failure mileage was approximately 18,000. The VIN was not available.
Mfg Campaign: 11552564
Recall Date: Oct 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Corrective Action:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Additional Notes:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Mfg Campaign: 11552740
Recall Date: Oct 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Corrective Action:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Additional Notes:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Mfg Campaign: 11552740
Recall Date: Oct 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Corrective Action:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Additional Notes:
I shifted the vehicle into reverse and the parking assist camera (backup camera) did not appear on the infotainment screen as it should. There is an active recall on the 2017 - 2019 models as Honda is aware of this problem with the tailgate wiring harness design. Backing up without the visual aid poses a serious safety threat to any pedestrians or vehicles that may not be seen due to the camera not working as it should. I have not yet scheduled a repair for this item but will update when the problem is remedied. There was no warning before this occured. It was sudden without any signs. It is my hope and the duty of the manufacturer that this issue is fixed within ALL model years that this problem is known to occur.
Mfg Campaign: 11552740
Recall Date: Oct 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear backup camera display going black when backing up. There is a recall for the 2017-2019 Honda Ridgeline but there is not one for the 2020. The same issue is present where the dual action tailgate frays the wiring and eventually separates. The master technician at Honda stated that this fix is exactly the same as the previous years when that recall was performed on other vehicles. At first the back-up camera would work then it would go black until I opened and closed the tailgate. Then it got bad enough that it always went black. This is a design and safety issue. Honda remedied the issue by charging me for a new wiring harness, routing the wiring efficiently and the initial inspection.
Corrective Action:
Rear backup camera display going black when backing up. There is a recall for the 2017-2019 Honda Ridgeline but there is not one for the 2020. The same issue is present where the dual action tailgate frays the wiring and eventually separates. The master technician at Honda stated that this fix is exactly the same as the previous years when that recall was performed on other vehicles. At first the back-up camera would work then it would go black until I opened and closed the tailgate. Then it got bad enough that it always went black. This is a design and safety issue. Honda remedied the issue by charging me for a new wiring harness, routing the wiring efficiently and the initial inspection.
Additional Notes:
Rear backup camera display going black when backing up. There is a recall for the 2017-2019 Honda Ridgeline but there is not one for the 2020. The same issue is present where the dual action tailgate frays the wiring and eventually separates. The master technician at Honda stated that this fix is exactly the same as the previous years when that recall was performed on other vehicles. At first the back-up camera would work then it would go black until I opened and closed the tailgate. Then it got bad enough that it always went black. This is a design and safety issue. Honda remedied the issue by charging me for a new wiring harness, routing the wiring efficiently and the initial inspection.
Mfg Campaign: 11551043
Recall Date: Oct 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear back up camera show black screen when put into reverse. Honda has recalled the 2017-2019 ridgelines which includes 117,445 trucks. 2020 has not been included. Purchased in July of 2020 camera went out in march of 2023. The ridgeline behind the tailgate is a massive blind spot so without the camera even if you turn your head around you can not see anyone shorter than the tailgate standing at least 6 feet behind the truck and can cause an accident by accidentally running over someone or backing into another vehicle when backing into cross traffic.
Corrective Action:
Rear back up camera show black screen when put into reverse. Honda has recalled the 2017-2019 ridgelines which includes 117,445 trucks. 2020 has not been included. Purchased in July of 2020 camera went out in march of 2023. The ridgeline behind the tailgate is a massive blind spot so without the camera even if you turn your head around you can not see anyone shorter than the tailgate standing at least 6 feet behind the truck and can cause an accident by accidentally running over someone or backing into another vehicle when backing into cross traffic.
Additional Notes:
Rear back up camera show black screen when put into reverse. Honda has recalled the 2017-2019 ridgelines which includes 117,445 trucks. 2020 has not been included. Purchased in July of 2020 camera went out in march of 2023. The ridgeline behind the tailgate is a massive blind spot so without the camera even if you turn your head around you can not see anyone shorter than the tailgate standing at least 6 feet behind the truck and can cause an accident by accidentally running over someone or backing into another vehicle when backing into cross traffic.
Mfg Campaign: 11549911
Recall Date: Oct 14, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear camera has failed and no longer works. Previously flickering then went dead. Same problem as with 2019 Ridgelines and other Hondas. Has been extended to other 2020 Hondas but not the ridgeline. This is an early build ridgeline that was delivered in Jan 2020.
Corrective Action:
Rear camera has failed and no longer works. Previously flickering then went dead. Same problem as with 2019 Ridgelines and other Hondas. Has been extended to other 2020 Hondas but not the ridgeline. This is an early build ridgeline that was delivered in Jan 2020.
Additional Notes:
Rear camera has failed and no longer works. Previously flickering then went dead. Same problem as with 2019 Ridgelines and other Hondas. Has been extended to other 2020 Hondas but not the ridgeline. This is an early build ridgeline that was delivered in Jan 2020.
Mfg Campaign: 11549725
Recall Date: Oct 13, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The backup camera stopped working. The wires to the camera broke. This is the same issue as the 2017 - 2019 Ridgeline recall. When will the 2020 models be recalled?
Corrective Action:
The backup camera stopped working. The wires to the camera broke. This is the same issue as the 2017 - 2019 Ridgeline recall. When will the 2020 models be recalled?
Additional Notes:
The backup camera stopped working. The wires to the camera broke. This is the same issue as the 2017 - 2019 Ridgeline recall. When will the 2020 models be recalled?
Mfg Campaign: 11547871
Recall Date: Oct 2, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The wiring harness for the rear back up camera is beginning to fail. I know this is an issue and has been a recall on the 2017-2019 model years. The harness that fails is the exact same on the 2020 model and should be recalled as well.
Corrective Action:
The wiring harness for the rear back up camera is beginning to fail. I know this is an issue and has been a recall on the 2017-2019 model years. The harness that fails is the exact same on the 2020 model and should be recalled as well.
Additional Notes:
The wiring harness for the rear back up camera is beginning to fail. I know this is an issue and has been a recall on the 2017-2019 model years. The harness that fails is the exact same on the 2020 model and should be recalled as well.
Mfg Campaign: 11537826
Recall Date: Aug 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear view screen function located on the dashboard's video monitor stopped working and the screen only showed the yellow guide lines and the rear view image was blanked out. I took the truck to a Honda dealer for repair and they found the cause was the Tailgate Harness wiring rubbed down and the wires are broken. I was informed that it would cost me approximately $500 to purchase and replace the wiring harness. This issue was rated by NHTSA as a safety issue and Honda issued a recall for 2017-2019 Ridgeline trucks. When I contacted Honda they stated that my 2020 vehicle was not covered and they would not reimburse me for the fix. Because this issue is the same as 2017-2019 vehicles, NHTSA should require Honda to extend their recall for this issue to 2020 vehicles.
Corrective Action:
The rear view screen function located on the dashboard's video monitor stopped working and the screen only showed the yellow guide lines and the rear view image was blanked out. I took the truck to a Honda dealer for repair and they found the cause was the Tailgate Harness wiring rubbed down and the wires are broken. I was informed that it would cost me approximately $500 to purchase and replace the wiring harness. This issue was rated by NHTSA as a safety issue and Honda issued a recall for 2017-2019 Ridgeline trucks. When I contacted Honda they stated that my 2020 vehicle was not covered and they would not reimburse me for the fix. Because this issue is the same as 2017-2019 vehicles, NHTSA should require Honda to extend their recall for this issue to 2020 vehicles.
Additional Notes:
The rear view screen function located on the dashboard's video monitor stopped working and the screen only showed the yellow guide lines and the rear view image was blanked out. I took the truck to a Honda dealer for repair and they found the cause was the Tailgate Harness wiring rubbed down and the wires are broken. I was informed that it would cost me approximately $500 to purchase and replace the wiring harness. This issue was rated by NHTSA as a safety issue and Honda issued a recall for 2017-2019 Ridgeline trucks. When I contacted Honda they stated that my 2020 vehicle was not covered and they would not reimburse me for the fix. Because this issue is the same as 2017-2019 vehicles, NHTSA should require Honda to extend their recall for this issue to 2020 vehicles.
Mfg Campaign: 11534908
Recall Date: Jul 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Corrective Action:
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Additional Notes:
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Mfg Campaign: 11534585
Recall Date: Jul 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Corrective Action:
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Additional Notes:
AT odometer reading 35870, while loading the pickup for a trip home the backup camera failed. No local dealership was open on the weekend and we were 600 miles from home. Upon arrival, Monday, the local dealership was called and we were told the repair would not be covered by warranty and a similar recall on 2019 vehicles would not apply to 2020 model year for the same issue.
Mfg Campaign: 11534585
Recall Date: Jul 26, 2023
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The 2020 Ridgeline has a feature that turns off the ignition when stopped for more than a couple of seconds. It then automatically restarts when you move your foot off the brake to the accelerator. On several occasions the car does not automatically, and displays a message on the dashboard that you need to shift to park and restart it. This process, shifting to park and attempting to restart, does not work for some time though. There was a recall notice on it, which I had completed by the dealer. When it happens, it produces a very dangerous situation where the car is stalled in traffic with other lanes moving and we are not able to move. The car has been into the dealer on three occasions and I received a letter from Honda, stating that once the recall on the issue was completed, if the situation persisted, they would replace the unit. I just brought it back to the dealer because the recall did not fix it and they stated that they knew nothing about the letter from Honda.
Corrective Action:
The 2020 Ridgeline has a feature that turns off the ignition when stopped for more than a couple of seconds. It then automatically restarts when you move your foot off the brake to the accelerator. On several occasions the car does not automatically, and displays a message on the dashboard that you need to shift to park and restart it. This process, shifting to park and attempting to restart, does not work for some time though. There was a recall notice on it, which I had completed by the dealer. When it happens, it produces a very dangerous situation where the car is stalled in traffic with other lanes moving and we are not able to move. The car has been into the dealer on three occasions and I received a letter from Honda, stating that once the recall on the issue was completed, if the situation persisted, they would replace the unit. I just brought it back to the dealer because the recall did not fix it and they stated that they knew nothing about the letter from Honda.
Additional Notes:
The 2020 Ridgeline has a feature that turns off the ignition when stopped for more than a couple of seconds. It then automatically restarts when you move your foot off the brake to the accelerator. On several occasions the car does not automatically, and displays a message on the dashboard that you need to shift to park and restart it. This process, shifting to park and attempting to restart, does not work for some time though. There was a recall notice on it, which I had completed by the dealer. When it happens, it produces a very dangerous situation where the car is stalled in traffic with other lanes moving and we are not able to move. The car has been into the dealer on three occasions and I received a letter from Honda, stating that once the recall on the issue was completed, if the situation persisted, they would replace the unit. I just brought it back to the dealer because the recall did not fix it and they stated that they knew nothing about the letter from Honda.
Mfg Campaign: 11532977
Recall Date: Jul 18, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear view camera ceased to display picture. Screen black except for yellow guidelines and view options. inspection of rear tailgate wiring found 3-4 wires in wiring harness corroded/broken. This is similar to known issue with 17-19 ridglines which have a TBS out for same issue.
Corrective Action:
Rear view camera ceased to display picture. Screen black except for yellow guidelines and view options. inspection of rear tailgate wiring found 3-4 wires in wiring harness corroded/broken. This is similar to known issue with 17-19 ridglines which have a TBS out for same issue.
Additional Notes:
Rear view camera ceased to display picture. Screen black except for yellow guidelines and view options. inspection of rear tailgate wiring found 3-4 wires in wiring harness corroded/broken. This is similar to known issue with 17-19 ridglines which have a TBS out for same issue.
Mfg Campaign: 11532601
Recall Date: Jul 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, following the completion of the repair, the contact became aware that the replacement side-view mirrors reflected a severely distorted image, compromising the side-view visibility. The vehicle was taken to the dealer, but the request to replace the mirrors with the previous side-view mirrors was refused. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, following the completion of the repair, the contact became aware that the replacement side-view mirrors reflected a severely distorted image, compromising the side-view visibility. The vehicle was taken to the dealer, but the request to replace the mirrors with the previous side-view mirrors was refused. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2020 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, following the completion of the repair, the contact became aware that the replacement side-view mirrors reflected a severely distorted image, compromising the side-view visibility. The vehicle was taken to the dealer, but the request to replace the mirrors with the previous side-view mirrors was refused. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.
Mfg Campaign: 11531693
Recall Date: Jul 11, 2023
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