Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
31 ComplaintsHyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
Airbag control module is faulty code B162000
Corrective Action:
Airbag control module is faulty code B162000
Additional Notes:
Airbag control module is faulty code B162000
Mfg Campaign: 11524121
Recall Date: May 27, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
my vehicle had a fuel injector lock open flooding the car until it damaged the O2 sensor and also contaminating the engine oil. the car went through about two and a half gallons of gas in 3 minutes. during the repair process I mentioned to the dealership that the engine oil smells like gas and was a quart and a half higher than what it was after the last oil change 5 days prior. I'm believing the Quart and a half was most certainly all gas. the dealership informed me they could not repair the oil as it was not covered under warranty. if I wanted to dispute the warranty I had to contact Hyundai customer service. That was April 25th 2023 and as of May 23rd 2023 despite repeated phone calls Hyundai customer service they have never called me back. there are 2 safety issues in regards to this 1. when the fuel injector locked open dumping two and a half gallons of gas vapor in 3 minutes could easily have led to a fire or worse. 2. refusing to replace the contaminated engine oil is a safety issue because gas in the oil will cause the engine to fail. if this happens on the interstate which I drive all the time it could lead to a catastrophic accident involving me and other cars. eventually because I didn't have the money the dealership comped the oil change (I do not have the money for the change because had I changed the oil 5 days prior to the breakdown). the dealership recognized the safety hazard from contaminate engine oil but Hyundai motor company of America refuses to even call me back and if they had it their way would I would have just had me drive in a vehicle that represented a danger. the repair invoice has the oil change listed as warranty but it was not likely to be covered by warranty as the service customer service manager informed me they're going to have to fight with Hyundai and will probably end up competent in the long run. this was after 2 weeks of fighting with Hyundai to get them to pay for it and still they have never called me back.
Corrective Action:
my vehicle had a fuel injector lock open flooding the car until it damaged the O2 sensor and also contaminating the engine oil. the car went through about two and a half gallons of gas in 3 minutes. during the repair process I mentioned to the dealership that the engine oil smells like gas and was a quart and a half higher than what it was after the last oil change 5 days prior. I'm believing the Quart and a half was most certainly all gas. the dealership informed me they could not repair the oil as it was not covered under warranty. if I wanted to dispute the warranty I had to contact Hyundai customer service. That was April 25th 2023 and as of May 23rd 2023 despite repeated phone calls Hyundai customer service they have never called me back. there are 2 safety issues in regards to this 1. when the fuel injector locked open dumping two and a half gallons of gas vapor in 3 minutes could easily have led to a fire or worse. 2. refusing to replace the contaminated engine oil is a safety issue because gas in the oil will cause the engine to fail. if this happens on the interstate which I drive all the time it could lead to a catastrophic accident involving me and other cars. eventually because I didn't have the money the dealership comped the oil change (I do not have the money for the change because had I changed the oil 5 days prior to the breakdown). the dealership recognized the safety hazard from contaminate engine oil but Hyundai motor company of America refuses to even call me back and if they had it their way would I would have just had me drive in a vehicle that represented a danger. the repair invoice has the oil change listed as warranty but it was not likely to be covered by warranty as the service customer service manager informed me they're going to have to fight with Hyundai and will probably end up competent in the long run. this was after 2 weeks of fighting with Hyundai to get them to pay for it and still they have never called me back.
Additional Notes:
my vehicle had a fuel injector lock open flooding the car until it damaged the O2 sensor and also contaminating the engine oil. the car went through about two and a half gallons of gas in 3 minutes. during the repair process I mentioned to the dealership that the engine oil smells like gas and was a quart and a half higher than what it was after the last oil change 5 days prior. I'm believing the Quart and a half was most certainly all gas. the dealership informed me they could not repair the oil as it was not covered under warranty. if I wanted to dispute the warranty I had to contact Hyundai customer service. That was April 25th 2023 and as of May 23rd 2023 despite repeated phone calls Hyundai customer service they have never called me back. there are 2 safety issues in regards to this 1. when the fuel injector locked open dumping two and a half gallons of gas vapor in 3 minutes could easily have led to a fire or worse. 2. refusing to replace the contaminated engine oil is a safety issue because gas in the oil will cause the engine to fail. if this happens on the interstate which I drive all the time it could lead to a catastrophic accident involving me and other cars. eventually because I didn't have the money the dealership comped the oil change (I do not have the money for the change because had I changed the oil 5 days prior to the breakdown). the dealership recognized the safety hazard from contaminate engine oil but Hyundai motor company of America refuses to even call me back and if they had it their way would I would have just had me drive in a vehicle that represented a danger. the repair invoice has the oil change listed as warranty but it was not likely to be covered by warranty as the service customer service manager informed me they're going to have to fight with Hyundai and will probably end up competent in the long run. this was after 2 weeks of fighting with Hyundai to get them to pay for it and still they have never called me back.
Mfg Campaign: 11523424
Recall Date: May 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The 2019 Accent runs amazingly well, oil changes on point and no light have gone on since purchase date. 2 weeks ago on a thursday, it started knocking and took to have checked and was told to take to Hyundai of Inland Empire/tow it/do not drive. Mr. Bushey at Hyudai verifed I need a new motor/engine and it will cost from 6k-8k . I now have a case number and the dealer is communicating with Hyundai of America/not sure what department. The car has 84k miles and the motor should not be faulty. I have been renting a car for 2 weeks, have no vehicle as a loaner and very concerned about why this original engine would just stop? The Dealer did verify it is the motor and I am still pending feedback ***** I have provided all service records to Hyundai of Inland Empire ******
Corrective Action:
The 2019 Accent runs amazingly well, oil changes on point and no light have gone on since purchase date. 2 weeks ago on a thursday, it started knocking and took to have checked and was told to take to Hyundai of Inland Empire/tow it/do not drive. Mr. Bushey at Hyudai verifed I need a new motor/engine and it will cost from 6k-8k . I now have a case number and the dealer is communicating with Hyundai of America/not sure what department. The car has 84k miles and the motor should not be faulty. I have been renting a car for 2 weeks, have no vehicle as a loaner and very concerned about why this original engine would just stop? The Dealer did verify it is the motor and I am still pending feedback ***** I have provided all service records to Hyundai of Inland Empire ******
Additional Notes:
The 2019 Accent runs amazingly well, oil changes on point and no light have gone on since purchase date. 2 weeks ago on a thursday, it started knocking and took to have checked and was told to take to Hyundai of Inland Empire/tow it/do not drive. Mr. Bushey at Hyudai verifed I need a new motor/engine and it will cost from 6k-8k . I now have a case number and the dealer is communicating with Hyundai of America/not sure what department. The car has 84k miles and the motor should not be faulty. I have been renting a car for 2 weeks, have no vehicle as a loaner and very concerned about why this original engine would just stop? The Dealer did verify it is the motor and I am still pending feedback ***** I have provided all service records to Hyundai of Inland Empire ******
Mfg Campaign: 11509831
Recall Date: Mar 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine has been consuming excessive amounts of oil since the vehicle was purchased used in Aug 2022. Eventually during normal highway driving the engine made a loud knock, lost all power, and all of the oil began spilling out of the engine creating a large oil slick on the highway. The sudden lose of engine power led to difficulty steering and braking to move the vehicle to the shoulder of the road.
Corrective Action:
The engine has been consuming excessive amounts of oil since the vehicle was purchased used in Aug 2022. Eventually during normal highway driving the engine made a loud knock, lost all power, and all of the oil began spilling out of the engine creating a large oil slick on the highway. The sudden lose of engine power led to difficulty steering and braking to move the vehicle to the shoulder of the road.
Additional Notes:
The engine has been consuming excessive amounts of oil since the vehicle was purchased used in Aug 2022. Eventually during normal highway driving the engine made a loud knock, lost all power, and all of the oil began spilling out of the engine creating a large oil slick on the highway. The sudden lose of engine power led to difficulty steering and braking to move the vehicle to the shoulder of the road.
Mfg Campaign: 11506794
Recall Date: Feb 11, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
My air bad light has been displayed for several days and won’t go away. Another friends 2017 accent is doing the same thing. I am concerned for others who own these vehicles and their safety.
Corrective Action:
My air bad light has been displayed for several days and won’t go away. Another friends 2017 accent is doing the same thing. I am concerned for others who own these vehicles and their safety.
Additional Notes:
My air bad light has been displayed for several days and won’t go away. Another friends 2017 accent is doing the same thing. I am concerned for others who own these vehicles and their safety.
Mfg Campaign: 11501849
Recall Date: Jan 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2019 Hyundai Accent engine failed at 65,004 miles. I've taken my car to a local Hyundai dealership from December 2020 up until it failing in December 2021, I've had an appointment at least once a month for my check engine light being on. They scheduled me my first appointment December 2020 and later told me they fixed the issue only for it to come back on a couple days later. I call them again letting them know and the schedule me again, same thing happens and the light comes back on a week later. This was an ongoing issue, the dealership kept telling me they fixed it and to make sure the gas cap was tightened but they could never stop my check engine light from coming back on. They told me back in September of 2021 that I had a large evap leak. When it came to finding this leak they were never successful. Fast forward to December 2021 my car started making these weird noises and I immediately brought it up to the same local Hyundai that I've been taking it to since day one. They tell me there is nothing they can do for me since they are booked up until Feb. 2022 and so were all the other dealerships near me. I understood and left then a week or two after this my car completely stops in the middle of the expressway. I had to get my car towed to Hyundai for them to tell e my engine seized, coincidental right? After an entire year of Hyundai not being able to find the issue and fix it my engine magically seizes, a 2019 Hyundai at that meaning the car is still fairly new. The entire time I was taking it there I was under warranty up until 5,004 miles ago. The powertrain warranty for a used car ends at 60,000 miles and now Hyundai expects me to pay for something I had no fault in. I have emailed, complained and spoke to almost everyone I can about this issue. I just want justice to be rightfully served and for Hyundai to cover all expenses towards my new engine replacement.
Corrective Action:
My 2019 Hyundai Accent engine failed at 65,004 miles. I've taken my car to a local Hyundai dealership from December 2020 up until it failing in December 2021, I've had an appointment at least once a month for my check engine light being on. They scheduled me my first appointment December 2020 and later told me they fixed the issue only for it to come back on a couple days later. I call them again letting them know and the schedule me again, same thing happens and the light comes back on a week later. This was an ongoing issue, the dealership kept telling me they fixed it and to make sure the gas cap was tightened but they could never stop my check engine light from coming back on. They told me back in September of 2021 that I had a large evap leak. When it came to finding this leak they were never successful. Fast forward to December 2021 my car started making these weird noises and I immediately brought it up to the same local Hyundai that I've been taking it to since day one. They tell me there is nothing they can do for me since they are booked up until Feb. 2022 and so were all the other dealerships near me. I understood and left then a week or two after this my car completely stops in the middle of the expressway. I had to get my car towed to Hyundai for them to tell e my engine seized, coincidental right? After an entire year of Hyundai not being able to find the issue and fix it my engine magically seizes, a 2019 Hyundai at that meaning the car is still fairly new. The entire time I was taking it there I was under warranty up until 5,004 miles ago. The powertrain warranty for a used car ends at 60,000 miles and now Hyundai expects me to pay for something I had no fault in. I have emailed, complained and spoke to almost everyone I can about this issue. I just want justice to be rightfully served and for Hyundai to cover all expenses towards my new engine replacement.
Additional Notes:
My 2019 Hyundai Accent engine failed at 65,004 miles. I've taken my car to a local Hyundai dealership from December 2020 up until it failing in December 2021, I've had an appointment at least once a month for my check engine light being on. They scheduled me my first appointment December 2020 and later told me they fixed the issue only for it to come back on a couple days later. I call them again letting them know and the schedule me again, same thing happens and the light comes back on a week later. This was an ongoing issue, the dealership kept telling me they fixed it and to make sure the gas cap was tightened but they could never stop my check engine light from coming back on. They told me back in September of 2021 that I had a large evap leak. When it came to finding this leak they were never successful. Fast forward to December 2021 my car started making these weird noises and I immediately brought it up to the same local Hyundai that I've been taking it to since day one. They tell me there is nothing they can do for me since they are booked up until Feb. 2022 and so were all the other dealerships near me. I understood and left then a week or two after this my car completely stops in the middle of the expressway. I had to get my car towed to Hyundai for them to tell e my engine seized, coincidental right? After an entire year of Hyundai not being able to find the issue and fix it my engine magically seizes, a 2019 Hyundai at that meaning the car is still fairly new. The entire time I was taking it there I was under warranty up until 5,004 miles ago. The powertrain warranty for a used car ends at 60,000 miles and now Hyundai expects me to pay for something I had no fault in. I have emailed, complained and spoke to almost everyone I can about this issue. I just want justice to be rightfully served and for Hyundai to cover all expenses towards my new engine replacement.
Mfg Campaign: 11446977
Recall Date: Jan 10, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2019 Hyundai Accent. The contact received a recall notification for NHTSA Campaign number: 21V619000 (Latches/Locks/Linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Hyundai Accent. The contact received a recall notification for NHTSA Campaign number: 21V619000 (Latches/Locks/Linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Hyundai Accent. The contact received a recall notification for NHTSA Campaign number: 21V619000 (Latches/Locks/Linkages). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11436632
Recall Date: Oct 13, 2021
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2019 Hyundai Accent. The contact stated that while operating the vehicle, the Electronic Stability Control and airbag warning lights remained illuminated. Additionally, while driving 53 MPH, the cruise control would not deactivate while depressing the brake pedal. The cruise control feature eventually became inoperable. In addition, while operating the vehicle the braking system was slightly activated causing the vehicle to drive rough. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2019 Hyundai Accent. The contact stated that while operating the vehicle, the Electronic Stability Control and airbag warning lights remained illuminated. Additionally, while driving 53 MPH, the cruise control would not deactivate while depressing the brake pedal. The cruise control feature eventually became inoperable. In addition, while operating the vehicle the braking system was slightly activated causing the vehicle to drive rough. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2019 Hyundai Accent. The contact stated that while operating the vehicle, the Electronic Stability Control and airbag warning lights remained illuminated. Additionally, while driving 53 MPH, the cruise control would not deactivate while depressing the brake pedal. The cruise control feature eventually became inoperable. In addition, while operating the vehicle the braking system was slightly activated causing the vehicle to drive rough. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 44,000.
Mfg Campaign: 11431448
Recall Date: Sep 2, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My connecting rod blew out of my engine I have a Hyundai Accent 2019, I have 65000 miles in the vehicle and have done some research as well and have seen that Hyundai vehicles for at least almost 10 years have had similar problems with their engines at around the same mileage. Maybe it’s possible that it was the same problem with my vehicle.
Corrective Action:
My connecting rod blew out of my engine I have a Hyundai Accent 2019, I have 65000 miles in the vehicle and have done some research as well and have seen that Hyundai vehicles for at least almost 10 years have had similar problems with their engines at around the same mileage. Maybe it’s possible that it was the same problem with my vehicle.
Additional Notes:
My connecting rod blew out of my engine I have a Hyundai Accent 2019, I have 65000 miles in the vehicle and have done some research as well and have seen that Hyundai vehicles for at least almost 10 years have had similar problems with their engines at around the same mileage. Maybe it’s possible that it was the same problem with my vehicle.
Mfg Campaign: 11424344
Recall Date: Jul 12, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PULLING TO THE LEFT, AND ON THE FREEWAY AT FREEWAY SPEEDS, I HAVE TO MAINTAIN CONSTANT PRESSURE TO KEEP THE CAR TRACKING STRAIGHT. LES SCHWAB CHECKED THE ALIGNMENT AND SAID IT WAS IN FACTORY SPECIFICATIONS. THEY SWAPPED THE RIGHT AND LEFT FRONT TIRES, AND IT STILL PULLS TO THE LEFT. THIS IS A SAFETY ISSUE. MY CAR HAS 19, 000 MILES ON IT AND IS STILL UNDER FACTORY WARRANTY. THIS IS AN ONGOING PROBLEM.
Corrective Action:
PULLING TO THE LEFT, AND ON THE FREEWAY AT FREEWAY SPEEDS, I HAVE TO MAINTAIN CONSTANT PRESSURE TO KEEP THE CAR TRACKING STRAIGHT. LES SCHWAB CHECKED THE ALIGNMENT AND SAID IT WAS IN FACTORY SPECIFICATIONS. THEY SWAPPED THE RIGHT AND LEFT FRONT TIRES, AND IT STILL PULLS TO THE LEFT. THIS IS A SAFETY ISSUE. MY CAR HAS 19, 000 MILES ON IT AND IS STILL UNDER FACTORY WARRANTY. THIS IS AN ONGOING PROBLEM.
Additional Notes:
PULLING TO THE LEFT, AND ON THE FREEWAY AT FREEWAY SPEEDS, I HAVE TO MAINTAIN CONSTANT PRESSURE TO KEEP THE CAR TRACKING STRAIGHT. LES SCHWAB CHECKED THE ALIGNMENT AND SAID IT WAS IN FACTORY SPECIFICATIONS. THEY SWAPPED THE RIGHT AND LEFT FRONT TIRES, AND IT STILL PULLS TO THE LEFT. THIS IS A SAFETY ISSUE. MY CAR HAS 19, 000 MILES ON IT AND IS STILL UNDER FACTORY WARRANTY. THIS IS AN ONGOING PROBLEM.
Mfg Campaign: 11269495
Recall Date: Oct 18, 2019
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
WHEN YOU MADE A CLOSED TURN TO THE RIGHT, MADE A STRONG STRIKE ON THE LEFT SIDE OF THE SUSPENSION. IT SOUNDED LIKE A LOOSE NUT IN AN ALUMINUM TRAY. ONE MONTH LATER IN MY HUSBAND DRIVING THE VEHICLE MADE THE RIGHT TURNING TO HEARD THE SOUND AND MADE THE APPOINTMENT TO DISCOVER THAT WAS THE JOINT SHAFT BOLT LOOSE.
Corrective Action:
WHEN YOU MADE A CLOSED TURN TO THE RIGHT, MADE A STRONG STRIKE ON THE LEFT SIDE OF THE SUSPENSION. IT SOUNDED LIKE A LOOSE NUT IN AN ALUMINUM TRAY. ONE MONTH LATER IN MY HUSBAND DRIVING THE VEHICLE MADE THE RIGHT TURNING TO HEARD THE SOUND AND MADE THE APPOINTMENT TO DISCOVER THAT WAS THE JOINT SHAFT BOLT LOOSE.
Additional Notes:
WHEN YOU MADE A CLOSED TURN TO THE RIGHT, MADE A STRONG STRIKE ON THE LEFT SIDE OF THE SUSPENSION. IT SOUNDED LIKE A LOOSE NUT IN AN ALUMINUM TRAY. ONE MONTH LATER IN MY HUSBAND DRIVING THE VEHICLE MADE THE RIGHT TURNING TO HEARD THE SOUND AND MADE THE APPOINTMENT TO DISCOVER THAT WAS THE JOINT SHAFT BOLT LOOSE.
Mfg Campaign: 11154367
Recall Date: Nov 27, 2018
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