HYUNDAI ELANTRA HYBRID 2021

Complete listing of complaints and recalls for this vehicle

41
Complaints
14
Recalls

Complaints & Recalls

41 Complaints 14 Recalls

Official Safety Recalls - Important!

14 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V879000 SAFETY RECALL
226.1K Vehicles Affected
Recall Date: Nov 21, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview image that does not display reduces the driver's visibility and increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed January 14, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 271.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 271
Notice Date: Jan 14, 2025
Recall Date: Nov 21, 2024
Hyundai Motor America
NHTSA Campaign: 23V589000 SAFETY RECALL
38K Vehicles Affected
Recall Date: Aug 18, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Elantra HEV vehicles. A software error in the motor control unit may cause unintended vehicle acceleration after the brake pedal is released.

Potential Risk:
Unintended vehicle acceleration can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the motor control unit software, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 248.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 248
Notice Date: Sep 26, 2023
Recall Date: Aug 18, 2023
Hyundai Motor America
NHTSA Campaign: 22V354000 SAFETY RECALL
230.2K Vehicles Affected
Recall Date: May 19, 2022
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Potential Risk:
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
FREE Recall Solution:
Dealers will secure the seat belt pretensioner(s) with a cap, free of charge. Owner notification letters were mailed August 28, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 229. This recall expands and replaces NHTSA recall numbers 21V-796, 22V-069, 22V-218, and 22V-123 for Accent, Elantra, and Elantra HEV vehicles. All Accent, Elantra, and Elantra HEV vehicles already repaired under the previous recalls will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 229
Notice Date: Aug 29, 2022
Recall Date: May 19, 2022
Hyundai Motor America
NHTSA Campaign: 21V796000 SAFETY RECALL
978 Vehicles Affected
Recall Date: Oct 13, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Potential Risk:
An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
FREE Recall Solution:
Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 211/009G
Notice Date: Feb 10, 2022
Recall Date: Oct 13, 2021

Consumer Complaints

41 Complaints
Hyundai Motor America
Campaign: 11632655 Other
Dec 27, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a safety recall is with a Rear view camera that hasn’t had a solution.

Corrective Action:

I have a safety recall is with a Rear view camera that hasn’t had a solution.

Additional Notes:

I have a safety recall is with a Rear view camera that hasn’t had a solution.

Manufacturer: HYUNDAI
Mfg Campaign: 11632655
Notice Date: Dec 27, 2024
Recall Date: Dec 27, 2024
Hyundai Motor America
Campaign: 11624498 Other
Nov 11, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Hybrid charging system fails once the vehicle is above 75 mph. After about an hour or two, the vehicle will die on the highway. This is a reoccurring issue putting our safety at risk. The dealership cannot find what the problem is. Online forums show similar issues with dealerships unable to solve the problem.

Corrective Action:

The Hybrid charging system fails once the vehicle is above 75 mph. After about an hour or two, the vehicle will die on the highway. This is a reoccurring issue putting our safety at risk. The dealership cannot find what the problem is. Online forums show similar issues with dealerships unable to solve the problem.

Additional Notes:

The Hybrid charging system fails once the vehicle is above 75 mph. After about an hour or two, the vehicle will die on the highway. This is a reoccurring issue putting our safety at risk. The dealership cannot find what the problem is. Online forums show similar issues with dealerships unable to solve the problem.

Manufacturer: HYUNDAI
Mfg Campaign: 11624498
Notice Date: Nov 11, 2024
Recall Date: Nov 11, 2024
Hyundai Motor America
Campaign: 11621727 Other
Oct 24, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Corrective Action:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Additional Notes:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Manufacturer: HYUNDAI
Mfg Campaign: 11621727
Notice Date: Oct 24, 2024
Recall Date: Oct 24, 2024
Hyundai Motor America
Campaign: 11621727 Other
Oct 24, 2024
Defect Description:

SUSPENSION

Potential Consequences:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Corrective Action:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Additional Notes:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Manufacturer: HYUNDAI
Mfg Campaign: 11621727
Notice Date: Oct 24, 2024
Recall Date: Oct 24, 2024
Hyundai Motor America
Campaign: 11621727 Other
Oct 24, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Corrective Action:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Additional Notes:

At around 93k miles my HECU unit apparently malfunctioned at the same time as the left front tire speed indicator. All of my safety features ABS, adaptive cruise control, lane departure, lane keeping etc do not work because of this.

Manufacturer: HYUNDAI
Mfg Campaign: 11621727
Notice Date: Oct 24, 2024
Recall Date: Oct 24, 2024
Hyundai Motor America
Campaign: 11592150 Other
Jun 3, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Hyundai Elantra HEV. The contact stated while driving 65 MPH, the vehicle started to lose motive power with a battery warning light illuminated. The contact stated that on several occasions, the vehicle had to be turned off and restarted for the vehicle to recharge and restart. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact informed the dealer that the failure was intermittent and within an hour the dealer stated had replicated the failure. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

Corrective Action:

The contact owns a 2021 Hyundai Elantra HEV. The contact stated while driving 65 MPH, the vehicle started to lose motive power with a battery warning light illuminated. The contact stated that on several occasions, the vehicle had to be turned off and restarted for the vehicle to recharge and restart. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact informed the dealer that the failure was intermittent and within an hour the dealer stated had replicated the failure. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

Additional Notes:

The contact owns a 2021 Hyundai Elantra HEV. The contact stated while driving 65 MPH, the vehicle started to lose motive power with a battery warning light illuminated. The contact stated that on several occasions, the vehicle had to be turned off and restarted for the vehicle to recharge and restart. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The contact informed the dealer that the failure was intermittent and within an hour the dealer stated had replicated the failure. The manufacturer was notified of the failure. The failure mileage was approximately 52,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11592150
Notice Date: Jun 3, 2024
Recall Date: Jun 3, 2024
Hyundai Motor America
Campaign: 11586175 Other
Apr 30, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When gas is pressed (even to floor) in drive, vehicle stalls, does not accelerate. Then vehicle jerks into propulsion after revving. Other instances, at deceleration the car will jerk and shake to a stop. I have mentioned the problem at every scheduled maintenance

Corrective Action:

When gas is pressed (even to floor) in drive, vehicle stalls, does not accelerate. Then vehicle jerks into propulsion after revving. Other instances, at deceleration the car will jerk and shake to a stop. I have mentioned the problem at every scheduled maintenance

Additional Notes:

When gas is pressed (even to floor) in drive, vehicle stalls, does not accelerate. Then vehicle jerks into propulsion after revving. Other instances, at deceleration the car will jerk and shake to a stop. I have mentioned the problem at every scheduled maintenance

Manufacturer: HYUNDAI
Mfg Campaign: 11586175
Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024
Hyundai Motor America
Campaign: 11586175 Other
Apr 30, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

When gas is pressed (even to floor) in drive, vehicle stalls, does not accelerate. Then vehicle jerks into propulsion after revving. Other instances, at deceleration the car will jerk and shake to a stop. I have mentioned the problem at every scheduled maintenance

Corrective Action:

When gas is pressed (even to floor) in drive, vehicle stalls, does not accelerate. Then vehicle jerks into propulsion after revving. Other instances, at deceleration the car will jerk and shake to a stop. I have mentioned the problem at every scheduled maintenance

Additional Notes:

When gas is pressed (even to floor) in drive, vehicle stalls, does not accelerate. Then vehicle jerks into propulsion after revving. Other instances, at deceleration the car will jerk and shake to a stop. I have mentioned the problem at every scheduled maintenance

Manufacturer: HYUNDAI
Mfg Campaign: 11586175
Notice Date: Apr 30, 2024
Recall Date: Apr 30, 2024
Hyundai Motor America
Campaign: 11572957 Other
Feb 20, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11572957
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024
Hyundai Motor America
Campaign: 11572957 Other
Feb 20, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11572957
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024
Hyundai Motor America
Campaign: 11572957 Other
Feb 20, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

I was driving on the Highway at the posted speed limit when the warning "Check Forward Safety System" came up and remained on my dashboard. The cruise control stopped working also. The light remained on even after stopping and starting the car and has remained on ever since. I have never been in an accident nor has my computer system reported any collision. My Hyundai Blue Link app gives me the following DTC: C162078. It started on [XXX]. My collision detection system does not appear to be working at all and my cruise control no longer works. I'm very concerned about it malfunctioning based on other entries on the nhtsa.gov website. I took the car to Hyundai Service Center and they are trying to convince me this is due to a collision and warranty will not be covering it. They tried to charge me for diagnostic even though I already had the error code on the Hyundai BlueLink App. They confirmed that my computer has zero reports of any collisions. The service tech said, and I'm quoting, "The system is very sensitive and a swift kick could cause it to malfunction." That sounds like a manufacturing defect to me. I have never been in an accident with this car, there is zero visible damage to the front bumper, and my computer has no report of an accident. The dealership urged me to contact insurance. My Major Insurance Company told me this was absurd, would never be approved, and is clearly mechanical. They also mentioned anecdotally that this problem has been coming up a lot for them with modern Hyundai models. Then I called Hyundai Corporate and they have escalated the issue, agree it sounds mechanical, and will be contacting me in 3-5 business days. They apologized profusely so I am still holding out hope for warranty coverage. I believe the dealership is trying to blame me for this mechanical failure to avoid expense on their end. I have had many software-related issues with this car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11572957
Notice Date: Feb 20, 2024
Recall Date: Feb 20, 2024
Hyundai Motor America
Campaign: 11554043 Other
Nov 7, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I keep getting intermittent HEV warnings and 12-volt light. The engine then shuts down and I have no power. This has occurred several times while on the highway and this creates a safety hazard. I have been fortunate enough that this happened while I was close to the shoulder, otherwise, it could have been critical. - The failed component(s) are the 12 volt battery and engine shutdown - With the vehicle being without power while on the highway puts other drivers and myself at risk of an accident - I have taken the vehicle to two different Hyundai dealers and they have not resolved the problem - The issue was escalated to the manufacturer Hyundai Motors and they have not resolved this issue. - The 12v battery light and an HEV warning light comes on and then the engine shuts off - This issue has been happening intermittently for the past year and I first notice it on October of 2022

Corrective Action:

I keep getting intermittent HEV warnings and 12-volt light. The engine then shuts down and I have no power. This has occurred several times while on the highway and this creates a safety hazard. I have been fortunate enough that this happened while I was close to the shoulder, otherwise, it could have been critical. - The failed component(s) are the 12 volt battery and engine shutdown - With the vehicle being without power while on the highway puts other drivers and myself at risk of an accident - I have taken the vehicle to two different Hyundai dealers and they have not resolved the problem - The issue was escalated to the manufacturer Hyundai Motors and they have not resolved this issue. - The 12v battery light and an HEV warning light comes on and then the engine shuts off - This issue has been happening intermittently for the past year and I first notice it on October of 2022

Additional Notes:

I keep getting intermittent HEV warnings and 12-volt light. The engine then shuts down and I have no power. This has occurred several times while on the highway and this creates a safety hazard. I have been fortunate enough that this happened while I was close to the shoulder, otherwise, it could have been critical. - The failed component(s) are the 12 volt battery and engine shutdown - With the vehicle being without power while on the highway puts other drivers and myself at risk of an accident - I have taken the vehicle to two different Hyundai dealers and they have not resolved the problem - The issue was escalated to the manufacturer Hyundai Motors and they have not resolved this issue. - The 12v battery light and an HEV warning light comes on and then the engine shuts off - This issue has been happening intermittently for the past year and I first notice it on October of 2022

Manufacturer: HYUNDAI
Mfg Campaign: 11554043
Notice Date: Nov 7, 2023
Recall Date: Nov 7, 2023
Hyundai Motor America
Campaign: 11554043 Other
Nov 7, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I keep getting intermittent HEV warnings and 12-volt light. The engine then shuts down and I have no power. This has occurred several times while on the highway and this creates a safety hazard. I have been fortunate enough that this happened while I was close to the shoulder, otherwise, it could have been critical. - The failed component(s) are the 12 volt battery and engine shutdown - With the vehicle being without power while on the highway puts other drivers and myself at risk of an accident - I have taken the vehicle to two different Hyundai dealers and they have not resolved the problem - The issue was escalated to the manufacturer Hyundai Motors and they have not resolved this issue. - The 12v battery light and an HEV warning light comes on and then the engine shuts off - This issue has been happening intermittently for the past year and I first notice it on October of 2022

Corrective Action:

I keep getting intermittent HEV warnings and 12-volt light. The engine then shuts down and I have no power. This has occurred several times while on the highway and this creates a safety hazard. I have been fortunate enough that this happened while I was close to the shoulder, otherwise, it could have been critical. - The failed component(s) are the 12 volt battery and engine shutdown - With the vehicle being without power while on the highway puts other drivers and myself at risk of an accident - I have taken the vehicle to two different Hyundai dealers and they have not resolved the problem - The issue was escalated to the manufacturer Hyundai Motors and they have not resolved this issue. - The 12v battery light and an HEV warning light comes on and then the engine shuts off - This issue has been happening intermittently for the past year and I first notice it on October of 2022

Additional Notes:

I keep getting intermittent HEV warnings and 12-volt light. The engine then shuts down and I have no power. This has occurred several times while on the highway and this creates a safety hazard. I have been fortunate enough that this happened while I was close to the shoulder, otherwise, it could have been critical. - The failed component(s) are the 12 volt battery and engine shutdown - With the vehicle being without power while on the highway puts other drivers and myself at risk of an accident - I have taken the vehicle to two different Hyundai dealers and they have not resolved the problem - The issue was escalated to the manufacturer Hyundai Motors and they have not resolved this issue. - The 12v battery light and an HEV warning light comes on and then the engine shuts off - This issue has been happening intermittently for the past year and I first notice it on October of 2022

Manufacturer: HYUNDAI
Mfg Campaign: 11554043
Notice Date: Nov 7, 2023
Recall Date: Nov 7, 2023
Hyundai Motor America
Campaign: 11551172 Other
Oct 21, 2023
Defect Description:

ENGINE

Potential Consequences:

This is my second time contact and reporting this issue about the vehicle surging unexpectedly and you cannot get it to slow down except by keeping your foot on the brake and pulling off the road. This has happened multiple times since I have had this vehicle. Recently, I had the car in for service and they said they did a recall for the software to stop this condition from happening again. However, 1 month later, it happened and this time it was the worst I have ever experienced as I kept my foot off the accelerator - it surged over 15mph from the speed I was originally at with me doing nothing and it was still gaining. My car was trying to accelerate with my foot on the brake and I had to cross lanes of traffic to get to the side of the road to restart the vehicle. The reason that it was the worst, is that I literally could not begin to control this vehicle. Other times it has happened and I could at least go for a little bit as long as I kept my distance from other cars but this acceleration was beyond out of control. I could have caused an accident or hit somebody. No warnings appeared, no messages or lights.

Corrective Action:

This is my second time contact and reporting this issue about the vehicle surging unexpectedly and you cannot get it to slow down except by keeping your foot on the brake and pulling off the road. This has happened multiple times since I have had this vehicle. Recently, I had the car in for service and they said they did a recall for the software to stop this condition from happening again. However, 1 month later, it happened and this time it was the worst I have ever experienced as I kept my foot off the accelerator - it surged over 15mph from the speed I was originally at with me doing nothing and it was still gaining. My car was trying to accelerate with my foot on the brake and I had to cross lanes of traffic to get to the side of the road to restart the vehicle. The reason that it was the worst, is that I literally could not begin to control this vehicle. Other times it has happened and I could at least go for a little bit as long as I kept my distance from other cars but this acceleration was beyond out of control. I could have caused an accident or hit somebody. No warnings appeared, no messages or lights.

Additional Notes:

This is my second time contact and reporting this issue about the vehicle surging unexpectedly and you cannot get it to slow down except by keeping your foot on the brake and pulling off the road. This has happened multiple times since I have had this vehicle. Recently, I had the car in for service and they said they did a recall for the software to stop this condition from happening again. However, 1 month later, it happened and this time it was the worst I have ever experienced as I kept my foot off the accelerator - it surged over 15mph from the speed I was originally at with me doing nothing and it was still gaining. My car was trying to accelerate with my foot on the brake and I had to cross lanes of traffic to get to the side of the road to restart the vehicle. The reason that it was the worst, is that I literally could not begin to control this vehicle. Other times it has happened and I could at least go for a little bit as long as I kept my distance from other cars but this acceleration was beyond out of control. I could have caused an accident or hit somebody. No warnings appeared, no messages or lights.

Manufacturer: HYUNDAI
Mfg Campaign: 11551172
Notice Date: Oct 21, 2023
Recall Date: Oct 21, 2023
Hyundai Motor America
Campaign: 11541657 Other
Aug 30, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

My 2021 Hyunadai Elantra HEV Blue 12v battery light comes on and I lose power to the engine and all internal electrical components. It has happened while driving on the highway and it is a safety concern. I have addressed it with the dealership and they stated there were no codes and they canot replicate.

Corrective Action:

My 2021 Hyunadai Elantra HEV Blue 12v battery light comes on and I lose power to the engine and all internal electrical components. It has happened while driving on the highway and it is a safety concern. I have addressed it with the dealership and they stated there were no codes and they canot replicate.

Additional Notes:

My 2021 Hyunadai Elantra HEV Blue 12v battery light comes on and I lose power to the engine and all internal electrical components. It has happened while driving on the highway and it is a safety concern. I have addressed it with the dealership and they stated there were no codes and they canot replicate.

Manufacturer: HYUNDAI
Mfg Campaign: 11541657
Notice Date: Aug 30, 2023
Recall Date: Aug 30, 2023
Hyundai Motor America
Campaign: 11528504 Other
Jun 23, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Corrective Action:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Additional Notes:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Manufacturer: HYUNDAI
Mfg Campaign: 11528504
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
Hyundai Motor America
Campaign: 11528504 Other
Jun 23, 2023
Defect Description:

ENGINE

Potential Consequences:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Corrective Action:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Additional Notes:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Manufacturer: HYUNDAI
Mfg Campaign: 11528504
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
Hyundai Motor America
Campaign: 11528504 Other
Jun 23, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Corrective Action:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Additional Notes:

the h e v warning light comes on when driving. the hybrid battery disconnects from the engine and the car is undriveable. have to pull over, stop the car, turn off the car and then reset the hybrid battery. this has happened twice in last week. thank fully i was able to pull over safely, but this a dangerous situation for me and other cars around me. the car had been taken to the dealership just two weeks ago and they were unable to diagnose the issue

Manufacturer: HYUNDAI
Mfg Campaign: 11528504
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
Hyundai Motor America
Campaign: 11525448 Other
Jun 5, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I was driving on a 40mph speed road at 45 mph and the car stopped accelerating abruptly and remained stuck at 20 mph even thou my foot was on the gas pedal. I had to put the caution lights on and get to the side of the road. I had every car behind me honk and yell when passing by. This could have been a big crash. I have the video of this when I was driving. This happened various times, in December, Feb and last week.

Corrective Action:

I was driving on a 40mph speed road at 45 mph and the car stopped accelerating abruptly and remained stuck at 20 mph even thou my foot was on the gas pedal. I had to put the caution lights on and get to the side of the road. I had every car behind me honk and yell when passing by. This could have been a big crash. I have the video of this when I was driving. This happened various times, in December, Feb and last week.

Additional Notes:

I was driving on a 40mph speed road at 45 mph and the car stopped accelerating abruptly and remained stuck at 20 mph even thou my foot was on the gas pedal. I had to put the caution lights on and get to the side of the road. I had every car behind me honk and yell when passing by. This could have been a big crash. I have the video of this when I was driving. This happened various times, in December, Feb and last week.

Manufacturer: HYUNDAI
Mfg Campaign: 11525448
Notice Date: Jun 5, 2023
Recall Date: Jun 5, 2023
Hyundai Motor America
Campaign: 11521781 Other
May 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

So the car will come to a dead stop. Then when I give gas, it will not go for 1-2 sec, then all of a sudden it go at high speed by itself. Even when I brake, it will feel like as if I have stepped onto gas. Very dangerous

Corrective Action:

So the car will come to a dead stop. Then when I give gas, it will not go for 1-2 sec, then all of a sudden it go at high speed by itself. Even when I brake, it will feel like as if I have stepped onto gas. Very dangerous

Additional Notes:

So the car will come to a dead stop. Then when I give gas, it will not go for 1-2 sec, then all of a sudden it go at high speed by itself. Even when I brake, it will feel like as if I have stepped onto gas. Very dangerous

Manufacturer: HYUNDAI
Mfg Campaign: 11521781
Notice Date: May 12, 2023
Recall Date: May 12, 2023

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Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury