Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Elantra vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 256
Recall Date: Feb 23, 2024
Consumer Complaints
348 ComplaintsHyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
TIRE BLOW OUT ON HIGHWAY:( HANCOOK P215/45R 17 DRIVER SIDE FRONT) CAR PURCHASED NEW ONLY 377 MILES ON IT WHEN BLOWOUT OCCURRED. ROAD WAS SMOOTH SPEED WAS 60 MPH WAS TOLD BY SERVICE DEPT. NO BUBBLES WERE FOUND, PROBLEM IS THE TIRE. NOT COVERED UNDER WARRANTY.
Corrective Action:
TIRE BLOW OUT ON HIGHWAY:( HANCOOK P215/45R 17 DRIVER SIDE FRONT) CAR PURCHASED NEW ONLY 377 MILES ON IT WHEN BLOWOUT OCCURRED. ROAD WAS SMOOTH SPEED WAS 60 MPH WAS TOLD BY SERVICE DEPT. NO BUBBLES WERE FOUND, PROBLEM IS THE TIRE. NOT COVERED UNDER WARRANTY.
Additional Notes:
TIRE BLOW OUT ON HIGHWAY:( HANCOOK P215/45R 17 DRIVER SIDE FRONT) CAR PURCHASED NEW ONLY 377 MILES ON IT WHEN BLOWOUT OCCURRED. ROAD WAS SMOOTH SPEED WAS 60 MPH WAS TOLD BY SERVICE DEPT. NO BUBBLES WERE FOUND, PROBLEM IS THE TIRE. NOT COVERED UNDER WARRANTY.
Mfg Campaign: 10826115
Recall Date: Feb 15, 2016
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
THE SPORT STEERING IS OVER SENSITIVE WHICH IS A HAZARD. THE SLIGHTEST TURN OF THE STEERING WHEEL CAUSES THE VEHICLE TO TURN ABRUPTLY. I HAVE MEASURED THAT A QUICK LANE CHANGE COULD TAKE PLACE BY MOVING THE STEERING WHEEL BY 1/4 OF AN INCH IN EITHER DIRECTION. THE SLIGHTEST MOVEMENT COULD CAUSE AN ACCIDENT AND BODILY INJURY AT HIGHWAY SPEEDS.
Corrective Action:
THE SPORT STEERING IS OVER SENSITIVE WHICH IS A HAZARD. THE SLIGHTEST TURN OF THE STEERING WHEEL CAUSES THE VEHICLE TO TURN ABRUPTLY. I HAVE MEASURED THAT A QUICK LANE CHANGE COULD TAKE PLACE BY MOVING THE STEERING WHEEL BY 1/4 OF AN INCH IN EITHER DIRECTION. THE SLIGHTEST MOVEMENT COULD CAUSE AN ACCIDENT AND BODILY INJURY AT HIGHWAY SPEEDS.
Additional Notes:
THE SPORT STEERING IS OVER SENSITIVE WHICH IS A HAZARD. THE SLIGHTEST TURN OF THE STEERING WHEEL CAUSES THE VEHICLE TO TURN ABRUPTLY. I HAVE MEASURED THAT A QUICK LANE CHANGE COULD TAKE PLACE BY MOVING THE STEERING WHEEL BY 1/4 OF AN INCH IN EITHER DIRECTION. THE SLIGHTEST MOVEMENT COULD CAUSE AN ACCIDENT AND BODILY INJURY AT HIGHWAY SPEEDS.
Mfg Campaign: 10819564
Recall Date: Jan 11, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF WHILE DRIVING. THIS OCCURRED TWICE ON THE FREEWAY AND ONCE ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 1800 MILES. I HAVE TAKEN IT TO THE HYUNDAI DEALERSHIP FOR REPAIR NUMEROUS TIMES. WHEN I PICK IT UP THEY SAY "ITS BEEN REPAIRED" BUT HOURS OR DAYS LATER THE SAME PROBLEM OCCURS. I DEMANDED THAT THEY VOID THE PURCHASE CONTRACT BUT HYUNDAI REFUSED. I HAD TO RETAIN AN ATTORNEY WHO RECENTLY FILED A LAWSUIT AGAINST HYUNDAI REGARDING THIS MATTER (CASE # 15K14065).
Corrective Action:
ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF WHILE DRIVING. THIS OCCURRED TWICE ON THE FREEWAY AND ONCE ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 1800 MILES. I HAVE TAKEN IT TO THE HYUNDAI DEALERSHIP FOR REPAIR NUMEROUS TIMES. WHEN I PICK IT UP THEY SAY "ITS BEEN REPAIRED" BUT HOURS OR DAYS LATER THE SAME PROBLEM OCCURS. I DEMANDED THAT THEY VOID THE PURCHASE CONTRACT BUT HYUNDAI REFUSED. I HAD TO RETAIN AN ATTORNEY WHO RECENTLY FILED A LAWSUIT AGAINST HYUNDAI REGARDING THIS MATTER (CASE # 15K14065).
Additional Notes:
ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF WHILE DRIVING. THIS OCCURRED TWICE ON THE FREEWAY AND ONCE ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 1800 MILES. I HAVE TAKEN IT TO THE HYUNDAI DEALERSHIP FOR REPAIR NUMEROUS TIMES. WHEN I PICK IT UP THEY SAY "ITS BEEN REPAIRED" BUT HOURS OR DAYS LATER THE SAME PROBLEM OCCURS. I DEMANDED THAT THEY VOID THE PURCHASE CONTRACT BUT HYUNDAI REFUSED. I HAD TO RETAIN AN ATTORNEY WHO RECENTLY FILED A LAWSUIT AGAINST HYUNDAI REGARDING THIS MATTER (CASE # 15K14065).
Mfg Campaign: 10806404
Recall Date: Nov 24, 2015
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WIFE WAS DRIVING A NEW THREE WEEK OLD 2016 ELANTRA WITH APPOX. 500 MILES ON IT. THE CAR STARTED TO LOOSE POWER AND JUST DIED. SHE COASTED TO A STOP ON THE SIDE OF THE ROAD. WOULD NOT RESTART. NO LIGHTS CAME ON INDICATING ANY PROBLEM TILL THE CAR QUIT RUNNING. THEN ALL THE LIGHTS CAME ON AS THEY SHOULD. CALLED AAA HAD THEM TOW THE CAR TO THE DEALERSHIP. SERVICE DEPARTMENT CHECKED THE CAR OVER AND THOUGHT IT MIGHT BE AN ALTERNATOR. SOME TIME WENT BY, AND THE SERVICE WRITER SAID THEY WERE PUTTING ME IN A RENTAL CAR AS THE REPAIR WAS GOING TO TAKE TIME. TWO DAYS LATER GET A CALL AND THE MOTOR IS RUINED AND THEY ARE GOING TO REPLACE IT WITH A LONG BLOCK. THIS IS JUST GREAT. NEW CAR THREE WEEKS OLD AND IS GOING TO BE TORE APART. LUCKY IT IS A LONG BLOCK NOT A SHORT BLOCK. THE BIG BREAK COMES FROM MY WIFE DECIDING NOT TO GO TO THE MALL THAT DAY TO FINISH XMAS SHOPPING. THE MALL IS TWENTY MILES AWAY ON AN INTERSTATE. IF THIS CAR HAD DIED ON THE INTERSTATE WITH CARS GOING 70 PLUS BEHIND HER, INSTEAD OF OUR SUBDIVISION STREET. SHE STOOD A GOOD CHANCE OF BEING REAR ENDED AND IN A VERY SERIOUS ACCIDENT. PLUS NO POWER STEERING OR BRAKES AND TRYING TO GET OVER TO THE SHOULDER WITH A DEAD CAR! WE WERE VERY FORTUNATE TO HAVE THIS HAPPEN ON A SIDE STREET WITH LITTLE OR NO TRAFFIC AND THREE BLOCKS FROM HOME. THIS WOULD HAVE BEEN HORRIBLE TO HAVE HAPPENED ON AN INTERSTATE WHILE OUT OF STATE OR SOME BACK ROAD OFF THE BEATEN PATH. WE NOW WILL HAVE NO CONFIDENCE IN THE CAR AT ALL AND CONSTANTLY AFRAID IT IS GOING TO BREAK DOWN AGAIN. DARN SHAME.
Corrective Action:
WIFE WAS DRIVING A NEW THREE WEEK OLD 2016 ELANTRA WITH APPOX. 500 MILES ON IT. THE CAR STARTED TO LOOSE POWER AND JUST DIED. SHE COASTED TO A STOP ON THE SIDE OF THE ROAD. WOULD NOT RESTART. NO LIGHTS CAME ON INDICATING ANY PROBLEM TILL THE CAR QUIT RUNNING. THEN ALL THE LIGHTS CAME ON AS THEY SHOULD. CALLED AAA HAD THEM TOW THE CAR TO THE DEALERSHIP. SERVICE DEPARTMENT CHECKED THE CAR OVER AND THOUGHT IT MIGHT BE AN ALTERNATOR. SOME TIME WENT BY, AND THE SERVICE WRITER SAID THEY WERE PUTTING ME IN A RENTAL CAR AS THE REPAIR WAS GOING TO TAKE TIME. TWO DAYS LATER GET A CALL AND THE MOTOR IS RUINED AND THEY ARE GOING TO REPLACE IT WITH A LONG BLOCK. THIS IS JUST GREAT. NEW CAR THREE WEEKS OLD AND IS GOING TO BE TORE APART. LUCKY IT IS A LONG BLOCK NOT A SHORT BLOCK. THE BIG BREAK COMES FROM MY WIFE DECIDING NOT TO GO TO THE MALL THAT DAY TO FINISH XMAS SHOPPING. THE MALL IS TWENTY MILES AWAY ON AN INTERSTATE. IF THIS CAR HAD DIED ON THE INTERSTATE WITH CARS GOING 70 PLUS BEHIND HER, INSTEAD OF OUR SUBDIVISION STREET. SHE STOOD A GOOD CHANCE OF BEING REAR ENDED AND IN A VERY SERIOUS ACCIDENT. PLUS NO POWER STEERING OR BRAKES AND TRYING TO GET OVER TO THE SHOULDER WITH A DEAD CAR! WE WERE VERY FORTUNATE TO HAVE THIS HAPPEN ON A SIDE STREET WITH LITTLE OR NO TRAFFIC AND THREE BLOCKS FROM HOME. THIS WOULD HAVE BEEN HORRIBLE TO HAVE HAPPENED ON AN INTERSTATE WHILE OUT OF STATE OR SOME BACK ROAD OFF THE BEATEN PATH. WE NOW WILL HAVE NO CONFIDENCE IN THE CAR AT ALL AND CONSTANTLY AFRAID IT IS GOING TO BREAK DOWN AGAIN. DARN SHAME.
Additional Notes:
WIFE WAS DRIVING A NEW THREE WEEK OLD 2016 ELANTRA WITH APPOX. 500 MILES ON IT. THE CAR STARTED TO LOOSE POWER AND JUST DIED. SHE COASTED TO A STOP ON THE SIDE OF THE ROAD. WOULD NOT RESTART. NO LIGHTS CAME ON INDICATING ANY PROBLEM TILL THE CAR QUIT RUNNING. THEN ALL THE LIGHTS CAME ON AS THEY SHOULD. CALLED AAA HAD THEM TOW THE CAR TO THE DEALERSHIP. SERVICE DEPARTMENT CHECKED THE CAR OVER AND THOUGHT IT MIGHT BE AN ALTERNATOR. SOME TIME WENT BY, AND THE SERVICE WRITER SAID THEY WERE PUTTING ME IN A RENTAL CAR AS THE REPAIR WAS GOING TO TAKE TIME. TWO DAYS LATER GET A CALL AND THE MOTOR IS RUINED AND THEY ARE GOING TO REPLACE IT WITH A LONG BLOCK. THIS IS JUST GREAT. NEW CAR THREE WEEKS OLD AND IS GOING TO BE TORE APART. LUCKY IT IS A LONG BLOCK NOT A SHORT BLOCK. THE BIG BREAK COMES FROM MY WIFE DECIDING NOT TO GO TO THE MALL THAT DAY TO FINISH XMAS SHOPPING. THE MALL IS TWENTY MILES AWAY ON AN INTERSTATE. IF THIS CAR HAD DIED ON THE INTERSTATE WITH CARS GOING 70 PLUS BEHIND HER, INSTEAD OF OUR SUBDIVISION STREET. SHE STOOD A GOOD CHANCE OF BEING REAR ENDED AND IN A VERY SERIOUS ACCIDENT. PLUS NO POWER STEERING OR BRAKES AND TRYING TO GET OVER TO THE SHOULDER WITH A DEAD CAR! WE WERE VERY FORTUNATE TO HAVE THIS HAPPEN ON A SIDE STREET WITH LITTLE OR NO TRAFFIC AND THREE BLOCKS FROM HOME. THIS WOULD HAVE BEEN HORRIBLE TO HAVE HAPPENED ON AN INTERSTATE WHILE OUT OF STATE OR SOME BACK ROAD OFF THE BEATEN PATH. WE NOW WILL HAVE NO CONFIDENCE IN THE CAR AT ALL AND CONSTANTLY AFRAID IT IS GOING TO BREAK DOWN AGAIN. DARN SHAME.
Mfg Campaign: 10795187
Recall Date: Nov 20, 2015
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN ENTERING A FAIRLY SEVERE CURVE, LIKE A 270 DEGREE FREEWAY ON-RAMP OR OFF-RAMP TO AN OVERPASS, OR 90 DEGREE CURVES ON MOUNTAIN ROADS, AT NORMAL SPEEDS, THE ESC APPEARS TO SPORADICALLY TURN ON AND OFF AGGRESSIVELY. THE BEHAVIOR IS SEVERE. THE BRAKES ARE APPLIED, HARD, ABOUT TWICE PER SECOND. HARD ENOUGH TO FEEL LIKE YOU HIT A POTHOLE. THE THROTTLE SEEMS TO BE CUT AS WELL. PRESSING THE ACCELERATOR DOES NOTHING WHILE IN THIS STATE, AS IF ITS BEEN DISCONNECTED. AFTER STRAIGHTENING OUT OF THE CURVE, THE BEHAVIOR STOPS. DISABLING VIA THE ESC BUTTON HAS NO EFFECT, THE PROBLEM PERSISTS. A TRIP TO THE DEALER (10/2015) RESULTED IN THE DIAGNOSIS OF A BAD 'LATERAL SENSOR' - THAT IT WASN'T COMMUNICATING TO THE ESC. HOWEVER THE PROBLEM APPARENTLY WAS MORE INVOLVED: THEY KEPT THE CAR FOR 17 DAYS AND HAD TWO OTHER 2016 ELANTRA GT MODELS IN THE SERVICE DEPARTMENT WITH THE SAME ISSUE. ULTIMATELY THEY COULD NOT FIND A FIX FOR THE PROBLEM AND RETURNED THE CAR, STATING THAT THE PROBLEM WAS NOT A "SAFETY CONCERN". HOWEVER THEY INTENDED TO CONTINUE TROUBLESHOOTING THE ISSUE WITH ONE OF THE PROBLEM CARS BEING USED AS A "TEST MULE". THE SERVICE DEPARTMENT STATED THAT THE PROBLEM SEEMS TO BE LIMITED TO THE 2016 ELANTRA GT. I AM NOT ENTIRELY CONVINCED OF THE "SAFETY" VERDICT. WHILE I AGREE THAT ITS FAIRLY SAFE FOR "ME", SINCE I'M AWARE OF THE BEHAVIOR AND ITS CONSISTENT, IT MIGHT BE A SURPRISE FOR ANOTHER ELANTRA GT OWNER WHOSE FIRST EXPERIENCE MIGHT BE IN THE RAIN OR SNOW. WINTER IS COMING, AND WHILE I'M AWARE OF THE ISSUE AND THEREFORE WILL TAKE CURVES SLOWER AS TO NOT ANTAGONIZE THE CAR - WHAT ABOUT OTHERS?
Corrective Action:
WHEN ENTERING A FAIRLY SEVERE CURVE, LIKE A 270 DEGREE FREEWAY ON-RAMP OR OFF-RAMP TO AN OVERPASS, OR 90 DEGREE CURVES ON MOUNTAIN ROADS, AT NORMAL SPEEDS, THE ESC APPEARS TO SPORADICALLY TURN ON AND OFF AGGRESSIVELY. THE BEHAVIOR IS SEVERE. THE BRAKES ARE APPLIED, HARD, ABOUT TWICE PER SECOND. HARD ENOUGH TO FEEL LIKE YOU HIT A POTHOLE. THE THROTTLE SEEMS TO BE CUT AS WELL. PRESSING THE ACCELERATOR DOES NOTHING WHILE IN THIS STATE, AS IF ITS BEEN DISCONNECTED. AFTER STRAIGHTENING OUT OF THE CURVE, THE BEHAVIOR STOPS. DISABLING VIA THE ESC BUTTON HAS NO EFFECT, THE PROBLEM PERSISTS. A TRIP TO THE DEALER (10/2015) RESULTED IN THE DIAGNOSIS OF A BAD 'LATERAL SENSOR' - THAT IT WASN'T COMMUNICATING TO THE ESC. HOWEVER THE PROBLEM APPARENTLY WAS MORE INVOLVED: THEY KEPT THE CAR FOR 17 DAYS AND HAD TWO OTHER 2016 ELANTRA GT MODELS IN THE SERVICE DEPARTMENT WITH THE SAME ISSUE. ULTIMATELY THEY COULD NOT FIND A FIX FOR THE PROBLEM AND RETURNED THE CAR, STATING THAT THE PROBLEM WAS NOT A "SAFETY CONCERN". HOWEVER THEY INTENDED TO CONTINUE TROUBLESHOOTING THE ISSUE WITH ONE OF THE PROBLEM CARS BEING USED AS A "TEST MULE". THE SERVICE DEPARTMENT STATED THAT THE PROBLEM SEEMS TO BE LIMITED TO THE 2016 ELANTRA GT. I AM NOT ENTIRELY CONVINCED OF THE "SAFETY" VERDICT. WHILE I AGREE THAT ITS FAIRLY SAFE FOR "ME", SINCE I'M AWARE OF THE BEHAVIOR AND ITS CONSISTENT, IT MIGHT BE A SURPRISE FOR ANOTHER ELANTRA GT OWNER WHOSE FIRST EXPERIENCE MIGHT BE IN THE RAIN OR SNOW. WINTER IS COMING, AND WHILE I'M AWARE OF THE ISSUE AND THEREFORE WILL TAKE CURVES SLOWER AS TO NOT ANTAGONIZE THE CAR - WHAT ABOUT OTHERS?
Additional Notes:
WHEN ENTERING A FAIRLY SEVERE CURVE, LIKE A 270 DEGREE FREEWAY ON-RAMP OR OFF-RAMP TO AN OVERPASS, OR 90 DEGREE CURVES ON MOUNTAIN ROADS, AT NORMAL SPEEDS, THE ESC APPEARS TO SPORADICALLY TURN ON AND OFF AGGRESSIVELY. THE BEHAVIOR IS SEVERE. THE BRAKES ARE APPLIED, HARD, ABOUT TWICE PER SECOND. HARD ENOUGH TO FEEL LIKE YOU HIT A POTHOLE. THE THROTTLE SEEMS TO BE CUT AS WELL. PRESSING THE ACCELERATOR DOES NOTHING WHILE IN THIS STATE, AS IF ITS BEEN DISCONNECTED. AFTER STRAIGHTENING OUT OF THE CURVE, THE BEHAVIOR STOPS. DISABLING VIA THE ESC BUTTON HAS NO EFFECT, THE PROBLEM PERSISTS. A TRIP TO THE DEALER (10/2015) RESULTED IN THE DIAGNOSIS OF A BAD 'LATERAL SENSOR' - THAT IT WASN'T COMMUNICATING TO THE ESC. HOWEVER THE PROBLEM APPARENTLY WAS MORE INVOLVED: THEY KEPT THE CAR FOR 17 DAYS AND HAD TWO OTHER 2016 ELANTRA GT MODELS IN THE SERVICE DEPARTMENT WITH THE SAME ISSUE. ULTIMATELY THEY COULD NOT FIND A FIX FOR THE PROBLEM AND RETURNED THE CAR, STATING THAT THE PROBLEM WAS NOT A "SAFETY CONCERN". HOWEVER THEY INTENDED TO CONTINUE TROUBLESHOOTING THE ISSUE WITH ONE OF THE PROBLEM CARS BEING USED AS A "TEST MULE". THE SERVICE DEPARTMENT STATED THAT THE PROBLEM SEEMS TO BE LIMITED TO THE 2016 ELANTRA GT. I AM NOT ENTIRELY CONVINCED OF THE "SAFETY" VERDICT. WHILE I AGREE THAT ITS FAIRLY SAFE FOR "ME", SINCE I'M AWARE OF THE BEHAVIOR AND ITS CONSISTENT, IT MIGHT BE A SURPRISE FOR ANOTHER ELANTRA GT OWNER WHOSE FIRST EXPERIENCE MIGHT BE IN THE RAIN OR SNOW. WINTER IS COMING, AND WHILE I'M AWARE OF THE ISSUE AND THEREFORE WILL TAKE CURVES SLOWER AS TO NOT ANTAGONIZE THE CAR - WHAT ABOUT OTHERS?
Mfg Campaign: 10783667
Recall Date: Oct 20, 2015
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN ENTERING A FAIRLY SEVERE CURVE, LIKE A 270 DEGREE FREEWAY ON-RAMP OR OFF-RAMP TO AN OVERPASS, OR 90 DEGREE CURVES ON MOUNTAIN ROADS, AT NORMAL SPEEDS, THE ESC APPEARS TO SPORADICALLY TURN ON AND OFF AGGRESSIVELY. THE BEHAVIOR IS SEVERE. THE BRAKES ARE APPLIED, HARD, ABOUT TWICE PER SECOND. HARD ENOUGH TO FEEL LIKE YOU HIT A POTHOLE. THE THROTTLE SEEMS TO BE CUT AS WELL. PRESSING THE ACCELERATOR DOES NOTHING WHILE IN THIS STATE, AS IF ITS BEEN DISCONNECTED. AFTER STRAIGHTENING OUT OF THE CURVE, THE BEHAVIOR STOPS. DISABLING VIA THE ESC BUTTON HAS NO EFFECT, THE PROBLEM PERSISTS. A TRIP TO THE DEALER (10/2015) RESULTED IN THE DIAGNOSIS OF A BAD 'LATERAL SENSOR' - THAT IT WASN'T COMMUNICATING TO THE ESC. HOWEVER THE PROBLEM APPARENTLY WAS MORE INVOLVED: THEY KEPT THE CAR FOR 17 DAYS AND HAD TWO OTHER 2016 ELANTRA GT MODELS IN THE SERVICE DEPARTMENT WITH THE SAME ISSUE. ULTIMATELY THEY COULD NOT FIND A FIX FOR THE PROBLEM AND RETURNED THE CAR, STATING THAT THE PROBLEM WAS NOT A "SAFETY CONCERN". HOWEVER THEY INTENDED TO CONTINUE TROUBLESHOOTING THE ISSUE WITH ONE OF THE PROBLEM CARS BEING USED AS A "TEST MULE". THE SERVICE DEPARTMENT STATED THAT THE PROBLEM SEEMS TO BE LIMITED TO THE 2016 ELANTRA GT. I AM NOT ENTIRELY CONVINCED OF THE "SAFETY" VERDICT. WHILE I AGREE THAT ITS FAIRLY SAFE FOR "ME", SINCE I'M AWARE OF THE BEHAVIOR AND ITS CONSISTENT, IT MIGHT BE A SURPRISE FOR ANOTHER ELANTRA GT OWNER WHOSE FIRST EXPERIENCE MIGHT BE IN THE RAIN OR SNOW. WINTER IS COMING, AND WHILE I'M AWARE OF THE ISSUE AND THEREFORE WILL TAKE CURVES SLOWER AS TO NOT ANTAGONIZE THE CAR - WHAT ABOUT OTHERS?
Corrective Action:
WHEN ENTERING A FAIRLY SEVERE CURVE, LIKE A 270 DEGREE FREEWAY ON-RAMP OR OFF-RAMP TO AN OVERPASS, OR 90 DEGREE CURVES ON MOUNTAIN ROADS, AT NORMAL SPEEDS, THE ESC APPEARS TO SPORADICALLY TURN ON AND OFF AGGRESSIVELY. THE BEHAVIOR IS SEVERE. THE BRAKES ARE APPLIED, HARD, ABOUT TWICE PER SECOND. HARD ENOUGH TO FEEL LIKE YOU HIT A POTHOLE. THE THROTTLE SEEMS TO BE CUT AS WELL. PRESSING THE ACCELERATOR DOES NOTHING WHILE IN THIS STATE, AS IF ITS BEEN DISCONNECTED. AFTER STRAIGHTENING OUT OF THE CURVE, THE BEHAVIOR STOPS. DISABLING VIA THE ESC BUTTON HAS NO EFFECT, THE PROBLEM PERSISTS. A TRIP TO THE DEALER (10/2015) RESULTED IN THE DIAGNOSIS OF A BAD 'LATERAL SENSOR' - THAT IT WASN'T COMMUNICATING TO THE ESC. HOWEVER THE PROBLEM APPARENTLY WAS MORE INVOLVED: THEY KEPT THE CAR FOR 17 DAYS AND HAD TWO OTHER 2016 ELANTRA GT MODELS IN THE SERVICE DEPARTMENT WITH THE SAME ISSUE. ULTIMATELY THEY COULD NOT FIND A FIX FOR THE PROBLEM AND RETURNED THE CAR, STATING THAT THE PROBLEM WAS NOT A "SAFETY CONCERN". HOWEVER THEY INTENDED TO CONTINUE TROUBLESHOOTING THE ISSUE WITH ONE OF THE PROBLEM CARS BEING USED AS A "TEST MULE". THE SERVICE DEPARTMENT STATED THAT THE PROBLEM SEEMS TO BE LIMITED TO THE 2016 ELANTRA GT. I AM NOT ENTIRELY CONVINCED OF THE "SAFETY" VERDICT. WHILE I AGREE THAT ITS FAIRLY SAFE FOR "ME", SINCE I'M AWARE OF THE BEHAVIOR AND ITS CONSISTENT, IT MIGHT BE A SURPRISE FOR ANOTHER ELANTRA GT OWNER WHOSE FIRST EXPERIENCE MIGHT BE IN THE RAIN OR SNOW. WINTER IS COMING, AND WHILE I'M AWARE OF THE ISSUE AND THEREFORE WILL TAKE CURVES SLOWER AS TO NOT ANTAGONIZE THE CAR - WHAT ABOUT OTHERS?
Additional Notes:
WHEN ENTERING A FAIRLY SEVERE CURVE, LIKE A 270 DEGREE FREEWAY ON-RAMP OR OFF-RAMP TO AN OVERPASS, OR 90 DEGREE CURVES ON MOUNTAIN ROADS, AT NORMAL SPEEDS, THE ESC APPEARS TO SPORADICALLY TURN ON AND OFF AGGRESSIVELY. THE BEHAVIOR IS SEVERE. THE BRAKES ARE APPLIED, HARD, ABOUT TWICE PER SECOND. HARD ENOUGH TO FEEL LIKE YOU HIT A POTHOLE. THE THROTTLE SEEMS TO BE CUT AS WELL. PRESSING THE ACCELERATOR DOES NOTHING WHILE IN THIS STATE, AS IF ITS BEEN DISCONNECTED. AFTER STRAIGHTENING OUT OF THE CURVE, THE BEHAVIOR STOPS. DISABLING VIA THE ESC BUTTON HAS NO EFFECT, THE PROBLEM PERSISTS. A TRIP TO THE DEALER (10/2015) RESULTED IN THE DIAGNOSIS OF A BAD 'LATERAL SENSOR' - THAT IT WASN'T COMMUNICATING TO THE ESC. HOWEVER THE PROBLEM APPARENTLY WAS MORE INVOLVED: THEY KEPT THE CAR FOR 17 DAYS AND HAD TWO OTHER 2016 ELANTRA GT MODELS IN THE SERVICE DEPARTMENT WITH THE SAME ISSUE. ULTIMATELY THEY COULD NOT FIND A FIX FOR THE PROBLEM AND RETURNED THE CAR, STATING THAT THE PROBLEM WAS NOT A "SAFETY CONCERN". HOWEVER THEY INTENDED TO CONTINUE TROUBLESHOOTING THE ISSUE WITH ONE OF THE PROBLEM CARS BEING USED AS A "TEST MULE". THE SERVICE DEPARTMENT STATED THAT THE PROBLEM SEEMS TO BE LIMITED TO THE 2016 ELANTRA GT. I AM NOT ENTIRELY CONVINCED OF THE "SAFETY" VERDICT. WHILE I AGREE THAT ITS FAIRLY SAFE FOR "ME", SINCE I'M AWARE OF THE BEHAVIOR AND ITS CONSISTENT, IT MIGHT BE A SURPRISE FOR ANOTHER ELANTRA GT OWNER WHOSE FIRST EXPERIENCE MIGHT BE IN THE RAIN OR SNOW. WINTER IS COMING, AND WHILE I'M AWARE OF THE ISSUE AND THEREFORE WILL TAKE CURVES SLOWER AS TO NOT ANTAGONIZE THE CAR - WHAT ABOUT OTHERS?
Mfg Campaign: 10783667
Recall Date: Oct 20, 2015
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
THE REAR OF THE CAR IS BUMPY.I HAD 3 FAMILY MEMEBERS AT THE BACK AND TRAVELLING WAS UNCOMFORABLE FOR THEM.THEY COMPLAINTED ABOUT SHOCKS GOOD.I HAVE 4458 MILES ON MY CAR.
Corrective Action:
THE REAR OF THE CAR IS BUMPY.I HAD 3 FAMILY MEMEBERS AT THE BACK AND TRAVELLING WAS UNCOMFORABLE FOR THEM.THEY COMPLAINTED ABOUT SHOCKS GOOD.I HAVE 4458 MILES ON MY CAR.
Additional Notes:
THE REAR OF THE CAR IS BUMPY.I HAD 3 FAMILY MEMEBERS AT THE BACK AND TRAVELLING WAS UNCOMFORABLE FOR THEM.THEY COMPLAINTED ABOUT SHOCKS GOOD.I HAVE 4458 MILES ON MY CAR.
Mfg Campaign: 10783177
Recall Date: Oct 18, 2015
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON JULY 6, 2016 WE PURCHASED A 2016 ELANTRA LIMITED. WE DO LIKE THE CAR. HOWEVER, IN LESS THAN 2 MONTHS, JUST OVER 2400 MILES THE NEW 2016 HAS THE SAME PROBLEM AS A 2013 ELANTRA THAT WE USED TO HAVE. WE WOULD PRESS THE BRAKE, THEN PRESS THE PUSH START BUTTON. NOTHING HAPPENED, IT DIDN?T EVEN TRY TO CRANK. IT WAS AS IF THE BRAKE AND START BUTTON HAD NEVER BEEN DEPRESSED. THE CAR WOULD NOT START. IT WAS DEAD AS A DOOR NAIL. THEN WE WOULD TRY STARTING THE CAR A SECOND TIME AND THE CAR WOULD START. THESE EVENTS HAPPENED WITH A COLD START AND ALSO A WARM START. WE TOOK THE 2016 CAR IN TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. BETWEEN THE 2013 AND THE 2016 MODEL YEARS IT WOULD SEEM THAT SOMETHING COULD BE FIGURED OUT TO CORRECT AND FIX THE STARTING PROBLEM. WE STILL HAVE A NEW 2016 CAR THAT HAS A STARTING PROBLEM WITH THE PUSH BUTTON START.
Corrective Action:
ON JULY 6, 2016 WE PURCHASED A 2016 ELANTRA LIMITED. WE DO LIKE THE CAR. HOWEVER, IN LESS THAN 2 MONTHS, JUST OVER 2400 MILES THE NEW 2016 HAS THE SAME PROBLEM AS A 2013 ELANTRA THAT WE USED TO HAVE. WE WOULD PRESS THE BRAKE, THEN PRESS THE PUSH START BUTTON. NOTHING HAPPENED, IT DIDN?T EVEN TRY TO CRANK. IT WAS AS IF THE BRAKE AND START BUTTON HAD NEVER BEEN DEPRESSED. THE CAR WOULD NOT START. IT WAS DEAD AS A DOOR NAIL. THEN WE WOULD TRY STARTING THE CAR A SECOND TIME AND THE CAR WOULD START. THESE EVENTS HAPPENED WITH A COLD START AND ALSO A WARM START. WE TOOK THE 2016 CAR IN TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. BETWEEN THE 2013 AND THE 2016 MODEL YEARS IT WOULD SEEM THAT SOMETHING COULD BE FIGURED OUT TO CORRECT AND FIX THE STARTING PROBLEM. WE STILL HAVE A NEW 2016 CAR THAT HAS A STARTING PROBLEM WITH THE PUSH BUTTON START.
Additional Notes:
ON JULY 6, 2016 WE PURCHASED A 2016 ELANTRA LIMITED. WE DO LIKE THE CAR. HOWEVER, IN LESS THAN 2 MONTHS, JUST OVER 2400 MILES THE NEW 2016 HAS THE SAME PROBLEM AS A 2013 ELANTRA THAT WE USED TO HAVE. WE WOULD PRESS THE BRAKE, THEN PRESS THE PUSH START BUTTON. NOTHING HAPPENED, IT DIDN?T EVEN TRY TO CRANK. IT WAS AS IF THE BRAKE AND START BUTTON HAD NEVER BEEN DEPRESSED. THE CAR WOULD NOT START. IT WAS DEAD AS A DOOR NAIL. THEN WE WOULD TRY STARTING THE CAR A SECOND TIME AND THE CAR WOULD START. THESE EVENTS HAPPENED WITH A COLD START AND ALSO A WARM START. WE TOOK THE 2016 CAR IN TO THE DEALERSHIP, BUT THEY COULD NOT DUPLICATE THE PROBLEM. BETWEEN THE 2013 AND THE 2016 MODEL YEARS IT WOULD SEEM THAT SOMETHING COULD BE FIGURED OUT TO CORRECT AND FIX THE STARTING PROBLEM. WE STILL HAVE A NEW 2016 CAR THAT HAS A STARTING PROBLEM WITH THE PUSH BUTTON START.
Mfg Campaign: 10777796
Recall Date: Sep 26, 2015
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