Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Elantra vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 256
Recall Date: Feb 23, 2024
Consumer Complaints
348 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This car is consuming oil to the degree that it is empty 1,000 miles after an oil change. The engine has stalled out on the highway twice, and once on a back road. It will not accelerate properly, and won’t go over 40 mph. I had the catalytic converter replaced less than a year ago, and I am experiencing these issues all over again.
Corrective Action:
This car is consuming oil to the degree that it is empty 1,000 miles after an oil change. The engine has stalled out on the highway twice, and once on a back road. It will not accelerate properly, and won’t go over 40 mph. I had the catalytic converter replaced less than a year ago, and I am experiencing these issues all over again.
Additional Notes:
This car is consuming oil to the degree that it is empty 1,000 miles after an oil change. The engine has stalled out on the highway twice, and once on a back road. It will not accelerate properly, and won’t go over 40 mph. I had the catalytic converter replaced less than a year ago, and I am experiencing these issues all over again.
Mfg Campaign: 11600226
Recall Date: Jul 8, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the RPM fell to ZERO(0) and the vehicle hesitated while accelerating. The check engine warning light was illuminated. The contact was able to drive to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the RPM fell to ZERO(0) and the vehicle hesitated while accelerating. The check engine warning light was illuminated. The contact was able to drive to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact stated while driving at an undisclosed speed, the RPM fell to ZERO(0) and the vehicle hesitated while accelerating. The check engine warning light was illuminated. The contact was able to drive to the destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11597897
Recall Date: Jul 1, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Corrective Action:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Additional Notes:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Mfg Campaign: 11597057
Recall Date: Jun 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Corrective Action:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Additional Notes:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Mfg Campaign: 11597057
Recall Date: Jun 26, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Corrective Action:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Additional Notes:
I was driving down the interstate when my car completely locked up, my brakes stopped working, the steering wheel wouldn't turn, the car completely shut down, so I had to make my way off the bisy interstate luckily I didn't have an accident so I took it to a mechanic and found out the alternator went out, so it was replaced then less than a year later i had issues with the headlights not working then magically comong on while driving, and the interior lighta will work then bot work but the bulbs are new, leading to another replacement alternator, then less than about 8 months pass and I have issues with the electrical stuff again not wanting to work even when new bulbs are pit in the car, the radio turning on and off by itself and I've had to put it a third alternator in less than 3 years, it's a driving hazard and safety hazard. My driver side door handle will only open from the inside and it doesn't shut inkess the door is locked and the car has to be turned on. The belt in my 2016 hyundai elanyra looks like it's shredding and it's throwing black stuff on the inside of my hood. I've had preoffwsional mechanics look at it and the alternator is assembled correctly, and now my ball joints are all of a sudden needing to be replaced inthe front.
Mfg Campaign: 11597057
Recall Date: Jun 26, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
I purchased a new vehicle, 2016 Hyundai, from a local dealer, with a current mileage of 47,000. Hankook tires were OEM with the vehicle. I religiously bring my vehicle into the dealer for all maintenance, including rotating and balancing the tires every 3,000 miles. The first set of tires FAILED (less than 3/32) at approximately 23,000 miles. The dealer indicated that I need new tires and that the tread wear failure was more than likely due to a defective set. So, they sold me another set of the same tire. I was in the dealer the other day for maintenance, oil change, tire rotation, etc. and was told that the new set of tires have 3/32 left on them and that I need a new set of tires. These tires have approximately 24,000 miles on them. The Hankook tires that I have are supposedly warranted for 70,000 miles. The tread failure at 24,000 miles means I have approximately 1/3 of the use - advertised warranty and actual life expectancy is fraud - it is no where close. It is a gimmick to prorate and hook the consumer into buying another set of tires. The dealer is trying to sell me, yet again, ANOTHER set of tires. At this point I have gone through TWO SETS of Hankook tires, within 47,000 miles. This is not normal. OEM tires on my Honda lasted twice as long before having to purchase a new set. Yet, the OEM and new set that I purchased are averaging 23,000 miles each, with a said warranty of 70,000 miles?
Corrective Action:
I purchased a new vehicle, 2016 Hyundai, from a local dealer, with a current mileage of 47,000. Hankook tires were OEM with the vehicle. I religiously bring my vehicle into the dealer for all maintenance, including rotating and balancing the tires every 3,000 miles. The first set of tires FAILED (less than 3/32) at approximately 23,000 miles. The dealer indicated that I need new tires and that the tread wear failure was more than likely due to a defective set. So, they sold me another set of the same tire. I was in the dealer the other day for maintenance, oil change, tire rotation, etc. and was told that the new set of tires have 3/32 left on them and that I need a new set of tires. These tires have approximately 24,000 miles on them. The Hankook tires that I have are supposedly warranted for 70,000 miles. The tread failure at 24,000 miles means I have approximately 1/3 of the use - advertised warranty and actual life expectancy is fraud - it is no where close. It is a gimmick to prorate and hook the consumer into buying another set of tires. The dealer is trying to sell me, yet again, ANOTHER set of tires. At this point I have gone through TWO SETS of Hankook tires, within 47,000 miles. This is not normal. OEM tires on my Honda lasted twice as long before having to purchase a new set. Yet, the OEM and new set that I purchased are averaging 23,000 miles each, with a said warranty of 70,000 miles?
Additional Notes:
I purchased a new vehicle, 2016 Hyundai, from a local dealer, with a current mileage of 47,000. Hankook tires were OEM with the vehicle. I religiously bring my vehicle into the dealer for all maintenance, including rotating and balancing the tires every 3,000 miles. The first set of tires FAILED (less than 3/32) at approximately 23,000 miles. The dealer indicated that I need new tires and that the tread wear failure was more than likely due to a defective set. So, they sold me another set of the same tire. I was in the dealer the other day for maintenance, oil change, tire rotation, etc. and was told that the new set of tires have 3/32 left on them and that I need a new set of tires. These tires have approximately 24,000 miles on them. The Hankook tires that I have are supposedly warranted for 70,000 miles. The tread failure at 24,000 miles means I have approximately 1/3 of the use - advertised warranty and actual life expectancy is fraud - it is no where close. It is a gimmick to prorate and hook the consumer into buying another set of tires. The dealer is trying to sell me, yet again, ANOTHER set of tires. At this point I have gone through TWO SETS of Hankook tires, within 47,000 miles. This is not normal. OEM tires on my Honda lasted twice as long before having to purchase a new set. Yet, the OEM and new set that I purchased are averaging 23,000 miles each, with a said warranty of 70,000 miles?
Mfg Campaign: 11596227
Recall Date: Jun 24, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall campaign; however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall campaign; however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall campaign; however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11595718
Recall Date: Jun 21, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall campaign; however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall campaign; however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure related to the recall campaign; however, the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The failure mileage was unknown. Parts distribution disconnect.
Mfg Campaign: 11595718
Recall Date: Jun 21, 2024
Hyundai Motor America
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact stated while driving and making turns, there was a significant amount of water leaking from behind the glove compartment onto the front passenger's side floor. The contact stated that the failure mainly occurred while making turns. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact stated while driving and making turns, there was a significant amount of water leaking from behind the glove compartment onto the front passenger's side floor. The contact stated that the failure mainly occurred while making turns. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact stated while driving and making turns, there was a significant amount of water leaking from behind the glove compartment onto the front passenger's side floor. The contact stated that the failure mainly occurred while making turns. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Mfg Campaign: 11595493
Recall Date: Jun 20, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The car antenna cover flew off while I was driving. I was not speeding. Car has never been in an accident. Car has not gone through a car wash. This could have hit the car behind me had they been closer.
Corrective Action:
The car antenna cover flew off while I was driving. I was not speeding. Car has never been in an accident. Car has not gone through a car wash. This could have hit the car behind me had they been closer.
Additional Notes:
The car antenna cover flew off while I was driving. I was not speeding. Car has never been in an accident. Car has not gone through a car wash. This could have hit the car behind me had they been closer.
Mfg Campaign: 11594601
Recall Date: Jun 15, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The following dealerships owned by Paul Peebles, Humble Hyundai, North Freeway Hyundai and Baytown Hyundai are unwilling to service the recall unless a customer schedules a return appointment to have $1,040.64 dollars of recommended repairs. On [XXX] I made an appointment for [XXX] for the recall service. When I presented, they told me that they did not have the part because they could not order it until I came in to have a photo taken of my VIN & odometer. I was told I needed to come back and gave me a 21-point estimate of required immediate attention work needed. One of the items was an alignment noting Tires - Damage/Abnormal Wear. The four tires on my car were purchased from Discount Tires on [XXX] and the alignment was done at NTB on [XXX]. So obviously, this was fraud. I became very upset on [XXX] realizing I had wasted my time and money and then to top the insult was being lied to. My sister had the same recall serviced in Austin and did not need to make two appointments for the recall. When I took my car to North Freeway Humble on [XXX] to have the recall serviced, I was told that I had been put on a DO NOT SERVICE LIST by the three dealerships owned by Mr. Peebles, Mr. John Ray, the General Manager at Humble Hyundai and Tim Shipe, Service Director of the three dealerships, Humble, North Freeway and Baytown. I would like an independent mechanic shop to service the recall. I no longer trust my car to be serviced at the above dealerships due to their dishonest business practices. Please help. I contacted Hyundai Customer Service to request an independent mechanic shop I could have the recall serviced and they told me that I needed to have the work done at a dealership. They recommended dealerships three and four hours away from my home. Please assist me in finding an intendent mechanic to service the recall. I no longer trust my car to be serviced at the above dealerships My VIN [XXX] & [XXX] need service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Corrective Action:
The following dealerships owned by Paul Peebles, Humble Hyundai, North Freeway Hyundai and Baytown Hyundai are unwilling to service the recall unless a customer schedules a return appointment to have $1,040.64 dollars of recommended repairs. On [XXX] I made an appointment for [XXX] for the recall service. When I presented, they told me that they did not have the part because they could not order it until I came in to have a photo taken of my VIN & odometer. I was told I needed to come back and gave me a 21-point estimate of required immediate attention work needed. One of the items was an alignment noting Tires - Damage/Abnormal Wear. The four tires on my car were purchased from Discount Tires on [XXX] and the alignment was done at NTB on [XXX]. So obviously, this was fraud. I became very upset on [XXX] realizing I had wasted my time and money and then to top the insult was being lied to. My sister had the same recall serviced in Austin and did not need to make two appointments for the recall. When I took my car to North Freeway Humble on [XXX] to have the recall serviced, I was told that I had been put on a DO NOT SERVICE LIST by the three dealerships owned by Mr. Peebles, Mr. John Ray, the General Manager at Humble Hyundai and Tim Shipe, Service Director of the three dealerships, Humble, North Freeway and Baytown. I would like an independent mechanic shop to service the recall. I no longer trust my car to be serviced at the above dealerships due to their dishonest business practices. Please help. I contacted Hyundai Customer Service to request an independent mechanic shop I could have the recall serviced and they told me that I needed to have the work done at a dealership. They recommended dealerships three and four hours away from my home. Please assist me in finding an intendent mechanic to service the recall. I no longer trust my car to be serviced at the above dealerships My VIN [XXX] & [XXX] need service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Additional Notes:
The following dealerships owned by Paul Peebles, Humble Hyundai, North Freeway Hyundai and Baytown Hyundai are unwilling to service the recall unless a customer schedules a return appointment to have $1,040.64 dollars of recommended repairs. On [XXX] I made an appointment for [XXX] for the recall service. When I presented, they told me that they did not have the part because they could not order it until I came in to have a photo taken of my VIN & odometer. I was told I needed to come back and gave me a 21-point estimate of required immediate attention work needed. One of the items was an alignment noting Tires - Damage/Abnormal Wear. The four tires on my car were purchased from Discount Tires on [XXX] and the alignment was done at NTB on [XXX]. So obviously, this was fraud. I became very upset on [XXX] realizing I had wasted my time and money and then to top the insult was being lied to. My sister had the same recall serviced in Austin and did not need to make two appointments for the recall. When I took my car to North Freeway Humble on [XXX] to have the recall serviced, I was told that I had been put on a DO NOT SERVICE LIST by the three dealerships owned by Mr. Peebles, Mr. John Ray, the General Manager at Humble Hyundai and Tim Shipe, Service Director of the three dealerships, Humble, North Freeway and Baytown. I would like an independent mechanic shop to service the recall. I no longer trust my car to be serviced at the above dealerships due to their dishonest business practices. Please help. I contacted Hyundai Customer Service to request an independent mechanic shop I could have the recall serviced and they told me that I needed to have the work done at a dealership. They recommended dealerships three and four hours away from my home. Please assist me in finding an intendent mechanic to service the recall. I no longer trust my car to be serviced at the above dealerships My VIN [XXX] & [XXX] need service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(
Mfg Campaign: 11591431
Recall Date: May 29, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Haven't had any issues at the moment, but was wondering if the clock spring has ever been recalled on these vehicles.
Corrective Action:
Haven't had any issues at the moment, but was wondering if the clock spring has ever been recalled on these vehicles.
Additional Notes:
Haven't had any issues at the moment, but was wondering if the clock spring has ever been recalled on these vehicles.
Mfg Campaign: 11590890
Recall Date: May 27, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Took car for a couple of recalls was working fine, then after the recall it did not want to accelerate or work. Called dealership that did it and they refused to fix that.
Corrective Action:
Took car for a couple of recalls was working fine, then after the recall it did not want to accelerate or work. Called dealership that did it and they refused to fix that.
Additional Notes:
Took car for a couple of recalls was working fine, then after the recall it did not want to accelerate or work. Called dealership that did it and they refused to fix that.
Mfg Campaign: 11589792
Recall Date: May 20, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, after the recall repair was completed, the trunk latch no longer opened the trunk as designed. The vehicle was taken back to the dealer and the contact was informed that a fee would be charged to complete the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,200.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, after the recall repair was completed, the trunk latch no longer opened the trunk as designed. The vehicle was taken back to the dealer and the contact was informed that a fee would be charged to complete the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,200.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, after the recall repair was completed, the trunk latch no longer opened the trunk as designed. The vehicle was taken back to the dealer and the contact was informed that a fee would be charged to complete the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,200.
Mfg Campaign: 11585500
Recall Date: Apr 26, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the dealer would not perform the recall. The manufacturer was made aware of the issue. The contact called the manufacturer and was referred to the dealer. The contact stated while driving approximately 60 MPH, the trunk independently opened. The contact pulled over and was able to close the trunk. The contact related the failure to the NHTSA Campaign. The failure mileage was approximately 42,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the dealer would not perform the recall. The manufacturer was made aware of the issue. The contact called the manufacturer and was referred to the dealer. The contact stated while driving approximately 60 MPH, the trunk independently opened. The contact pulled over and was able to close the trunk. The contact related the failure to the NHTSA Campaign. The failure mileage was approximately 42,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) however, the dealer would not perform the recall. The manufacturer was made aware of the issue. The contact called the manufacturer and was referred to the dealer. The contact stated while driving approximately 60 MPH, the trunk independently opened. The contact pulled over and was able to close the trunk. The contact related the failure to the NHTSA Campaign. The failure mileage was approximately 42,000. Parts distribution disconnect.
Mfg Campaign: 11584944
Recall Date: Apr 24, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The recall (code 256————-41D029R1) was fixed on my Hyundai Elantra today on April 23 2024.
Corrective Action:
The recall (code 256————-41D029R1) was fixed on my Hyundai Elantra today on April 23 2024.
Additional Notes:
The recall (code 256————-41D029R1) was fixed on my Hyundai Elantra today on April 23 2024.
Mfg Campaign: 11584855
Recall Date: Apr 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact daughter owns a 2016 Hyundai Elantra. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart after 5 minutes. The vehicle was towed to the dealer where is it was diagnosed with engine failure, and that the catalytic converter failed due to oil entering from the engine. The contact was informed that the engine and catalytic converter and engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 80,000. The VIN was not available.
Corrective Action:
The contact daughter owns a 2016 Hyundai Elantra. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart after 5 minutes. The vehicle was towed to the dealer where is it was diagnosed with engine failure, and that the catalytic converter failed due to oil entering from the engine. The contact was informed that the engine and catalytic converter and engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 80,000. The VIN was not available.
Additional Notes:
The contact daughter owns a 2016 Hyundai Elantra. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart after 5 minutes. The vehicle was towed to the dealer where is it was diagnosed with engine failure, and that the catalytic converter failed due to oil entering from the engine. The contact was informed that the engine and catalytic converter and engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 80,000. The VIN was not available.
Mfg Campaign: 11583870
Recall Date: Apr 18, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Hyundai Elantra. The contact stated that the trunk failed to open when the trunk lever was pulled from inside the vehicle. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Hyundai Elantra. The contact stated that the trunk failed to open when the trunk lever was pulled from inside the vehicle. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Hyundai Elantra. The contact stated that the trunk failed to open when the trunk lever was pulled from inside the vehicle. There were no warning lights illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 24V146000 (Latches/Locks/Linkages) as a possible solution however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11582316
Recall Date: Apr 11, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received a notice of the recall for the trunk latch function for my 2016 Hyundai elantra. I had to pay $450 out of pocket for this exact same problem in October 2022 and I want a refund. I was parked and went to open the trunk. Not only did the latch not work but also the trunk wouldn't close.
Corrective Action:
I received a notice of the recall for the trunk latch function for my 2016 Hyundai elantra. I had to pay $450 out of pocket for this exact same problem in October 2022 and I want a refund. I was parked and went to open the trunk. Not only did the latch not work but also the trunk wouldn't close.
Additional Notes:
I received a notice of the recall for the trunk latch function for my 2016 Hyundai elantra. I had to pay $450 out of pocket for this exact same problem in October 2022 and I want a refund. I was parked and went to open the trunk. Not only did the latch not work but also the trunk wouldn't close.
Mfg Campaign: 11582477
Recall Date: Apr 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
*4th report to NHTSA* Trouble getting response from HMA case manager. Delaying/not responding to multiple emails/calls/contact forms. Please advise. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? - Multiple systems continuing to fail/malfunction. Multiple attempts to repair at Hyundai dealerships. Vehicle is currently at the dealer service center where it was originally purchased on [XXX] (Dealer number P113588 , Ron Carter Hyundai) now Big Star Hyundai. Yes - PLEASE conduct VIN inspection on this vehicle. I am waiting to hear back from dealer & HMA case manager to confirm vehicle specifications relating to VIN in their system and full engine inspection results. 2. How was your safety or the safety of others put at risk? - First reported and diagnostics completed by dealer [XXX]. Problems with engine have continued and escalated to current. Latest safety risk event occurred [XXX] while driving on high traffic freeway in Houston, TX with child passenger. Vehicle lost ability to control speed/driving power suddenly stopped/failed resulting in tow to dealership. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes. Included notes in attached reports from previous dealer visits. Symptoms, reporting & attempts to repair started within warranty window. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Previous inspection reports attached. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - CEL was on and off at the start of symptoms Dec. 2021. Dealer replaced MAP sensors and the issues continued without warning lamps. Dealer stated they could not diagnose anything without warning lamps. Dealer reported unknown diagnosis and closed case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
*4th report to NHTSA* Trouble getting response from HMA case manager. Delaying/not responding to multiple emails/calls/contact forms. Please advise. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? - Multiple systems continuing to fail/malfunction. Multiple attempts to repair at Hyundai dealerships. Vehicle is currently at the dealer service center where it was originally purchased on [XXX] (Dealer number P113588 , Ron Carter Hyundai) now Big Star Hyundai. Yes - PLEASE conduct VIN inspection on this vehicle. I am waiting to hear back from dealer & HMA case manager to confirm vehicle specifications relating to VIN in their system and full engine inspection results. 2. How was your safety or the safety of others put at risk? - First reported and diagnostics completed by dealer [XXX]. Problems with engine have continued and escalated to current. Latest safety risk event occurred [XXX] while driving on high traffic freeway in Houston, TX with child passenger. Vehicle lost ability to control speed/driving power suddenly stopped/failed resulting in tow to dealership. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes. Included notes in attached reports from previous dealer visits. Symptoms, reporting & attempts to repair started within warranty window. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Previous inspection reports attached. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - CEL was on and off at the start of symptoms Dec. 2021. Dealer replaced MAP sensors and the issues continued without warning lamps. Dealer stated they could not diagnose anything without warning lamps. Dealer reported unknown diagnosis and closed case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
*4th report to NHTSA* Trouble getting response from HMA case manager. Delaying/not responding to multiple emails/calls/contact forms. Please advise. 1. What component or system failed or malfunctioned, and is it available for inspection upon request? - Multiple systems continuing to fail/malfunction. Multiple attempts to repair at Hyundai dealerships. Vehicle is currently at the dealer service center where it was originally purchased on [XXX] (Dealer number P113588 , Ron Carter Hyundai) now Big Star Hyundai. Yes - PLEASE conduct VIN inspection on this vehicle. I am waiting to hear back from dealer & HMA case manager to confirm vehicle specifications relating to VIN in their system and full engine inspection results. 2. How was your safety or the safety of others put at risk? - First reported and diagnostics completed by dealer [XXX]. Problems with engine have continued and escalated to current. Latest safety risk event occurred [XXX] while driving on high traffic freeway in Houston, TX with child passenger. Vehicle lost ability to control speed/driving power suddenly stopped/failed resulting in tow to dealership. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes. Included notes in attached reports from previous dealer visits. Symptoms, reporting & attempts to repair started within warranty window. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Previous inspection reports attached. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - CEL was on and off at the start of symptoms Dec. 2021. Dealer replaced MAP sensors and the issues continued without warning lamps. Dealer stated they could not diagnose anything without warning lamps. Dealer reported unknown diagnosis and closed case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11582481
Recall Date: Apr 11, 2024
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