Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Elantra vehicles. The affected vehicles may have a damaged Electronic Power Steering (MDPS) connector resulting in a loss of electric power steering assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 161
Recall Date: Mar 28, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2017 Elantra vehicles. In the affected vehicles, the brake booster may fail, resulting in a loss of power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 157
Recall Date: Jan 26, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Consumer Complaints
998 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's side door handle does not open on the first attempt. I have to pull between two and six times to get the door to open. This occurs attempting to enter the vehicle. I have not had issues attempting to leave the vehicle yet. It occurs after the doors have been locked. It does not matter if the door was locked using the fob or the button on the door handle. It also does not matter if the doors were unlocked using the fob or the button on the door handle.
Corrective Action:
The driver's side door handle does not open on the first attempt. I have to pull between two and six times to get the door to open. This occurs attempting to enter the vehicle. I have not had issues attempting to leave the vehicle yet. It occurs after the doors have been locked. It does not matter if the door was locked using the fob or the button on the door handle. It also does not matter if the doors were unlocked using the fob or the button on the door handle.
Additional Notes:
The driver's side door handle does not open on the first attempt. I have to pull between two and six times to get the door to open. This occurs attempting to enter the vehicle. I have not had issues attempting to leave the vehicle yet. It occurs after the doors have been locked. It does not matter if the door was locked using the fob or the button on the door handle. It also does not matter if the doors were unlocked using the fob or the button on the door handle.
Mfg Campaign: 11553747
Recall Date: Nov 6, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The body of our car has been losing paint in big strips. As we drive, large paint chunks will fly off parts of our vehicle. Hyundai is aware that their 2017 "white pearl" Elantras are having this issue; however, they refuse to do anything to help with the cost of repainting the car. They claim that an extended paint warranty was issued until Dec. 10, 2022; however, the paint issue on our vehicle just began happening on October 11, 2023. On Oct. 11, we had another motorist stop us at a light to tell us that paint came off the roof of our car onto their windshield as we were driving down a state road. Paint is now bubbling and beginning to peel from different places on the vehicle (the roof, the hood, and the passenger side door). It is dangerous to other motorists on the road as the large strips of paint flying off can be distracting and/or can obstruct their view if/when it lands on their windshield.
Corrective Action:
The body of our car has been losing paint in big strips. As we drive, large paint chunks will fly off parts of our vehicle. Hyundai is aware that their 2017 "white pearl" Elantras are having this issue; however, they refuse to do anything to help with the cost of repainting the car. They claim that an extended paint warranty was issued until Dec. 10, 2022; however, the paint issue on our vehicle just began happening on October 11, 2023. On Oct. 11, we had another motorist stop us at a light to tell us that paint came off the roof of our car onto their windshield as we were driving down a state road. Paint is now bubbling and beginning to peel from different places on the vehicle (the roof, the hood, and the passenger side door). It is dangerous to other motorists on the road as the large strips of paint flying off can be distracting and/or can obstruct their view if/when it lands on their windshield.
Additional Notes:
The body of our car has been losing paint in big strips. As we drive, large paint chunks will fly off parts of our vehicle. Hyundai is aware that their 2017 "white pearl" Elantras are having this issue; however, they refuse to do anything to help with the cost of repainting the car. They claim that an extended paint warranty was issued until Dec. 10, 2022; however, the paint issue on our vehicle just began happening on October 11, 2023. On Oct. 11, we had another motorist stop us at a light to tell us that paint came off the roof of our car onto their windshield as we were driving down a state road. Paint is now bubbling and beginning to peel from different places on the vehicle (the roof, the hood, and the passenger side door). It is dangerous to other motorists on the road as the large strips of paint flying off can be distracting and/or can obstruct their view if/when it lands on their windshield.
Mfg Campaign: 11552291
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On 6/3/2022 my car stalled in my work parking lot. My coworker was behind me and had to slow down as to not hit me. I took my car to a local Service Station who services our Company's cars as driving to the Hyundai Dealer would have been too far. They told me that it was out of oil. The oil light never went on and there were no oil stains in our garage where I park my car, nor anywhere else where I parked. I had 89,210 miles on my car at that time. Then on October 20, 2022, at 99,666 miles I was driving and it stalled again. Fortunately I was at a stop sign. When I brought it to the same service station again, they said it was out of oil. Again, the oil light never went on at any time to warn me. My VIN number does not come up in any of the Hyundai safety recalls for engine related issues, nor for the extended warranty yet I have the same issues as other engines included in the recall. Additionally they will not cover the repair (my engine needs replacement) as I did not go to a Hyundai Dealer. Yet I went to the closest place when I initially had the issue and I have had bad experiences with the Hyundai Dealer by my home. I had no idea the issue was related to the powertrain warranty or that Hyundai engines had these issues or I would have taken it to a different Hyundai Dealer before the 100,000 mile warranty was up. I know that is not the focus here but rather the safety issue however I just wanted to include that information for what it is worth. Currently, I travel with the risk of my engine stalling if it runs out of oil with no warning due to the warning light never coming on to date. The only recourse is to continually check the oil. This has occurred even in between oil changes. I can provide my Service receipts as well.
Corrective Action:
On 6/3/2022 my car stalled in my work parking lot. My coworker was behind me and had to slow down as to not hit me. I took my car to a local Service Station who services our Company's cars as driving to the Hyundai Dealer would have been too far. They told me that it was out of oil. The oil light never went on and there were no oil stains in our garage where I park my car, nor anywhere else where I parked. I had 89,210 miles on my car at that time. Then on October 20, 2022, at 99,666 miles I was driving and it stalled again. Fortunately I was at a stop sign. When I brought it to the same service station again, they said it was out of oil. Again, the oil light never went on at any time to warn me. My VIN number does not come up in any of the Hyundai safety recalls for engine related issues, nor for the extended warranty yet I have the same issues as other engines included in the recall. Additionally they will not cover the repair (my engine needs replacement) as I did not go to a Hyundai Dealer. Yet I went to the closest place when I initially had the issue and I have had bad experiences with the Hyundai Dealer by my home. I had no idea the issue was related to the powertrain warranty or that Hyundai engines had these issues or I would have taken it to a different Hyundai Dealer before the 100,000 mile warranty was up. I know that is not the focus here but rather the safety issue however I just wanted to include that information for what it is worth. Currently, I travel with the risk of my engine stalling if it runs out of oil with no warning due to the warning light never coming on to date. The only recourse is to continually check the oil. This has occurred even in between oil changes. I can provide my Service receipts as well.
Additional Notes:
On 6/3/2022 my car stalled in my work parking lot. My coworker was behind me and had to slow down as to not hit me. I took my car to a local Service Station who services our Company's cars as driving to the Hyundai Dealer would have been too far. They told me that it was out of oil. The oil light never went on and there were no oil stains in our garage where I park my car, nor anywhere else where I parked. I had 89,210 miles on my car at that time. Then on October 20, 2022, at 99,666 miles I was driving and it stalled again. Fortunately I was at a stop sign. When I brought it to the same service station again, they said it was out of oil. Again, the oil light never went on at any time to warn me. My VIN number does not come up in any of the Hyundai safety recalls for engine related issues, nor for the extended warranty yet I have the same issues as other engines included in the recall. Additionally they will not cover the repair (my engine needs replacement) as I did not go to a Hyundai Dealer. Yet I went to the closest place when I initially had the issue and I have had bad experiences with the Hyundai Dealer by my home. I had no idea the issue was related to the powertrain warranty or that Hyundai engines had these issues or I would have taken it to a different Hyundai Dealer before the 100,000 mile warranty was up. I know that is not the focus here but rather the safety issue however I just wanted to include that information for what it is worth. Currently, I travel with the risk of my engine stalling if it runs out of oil with no warning due to the warning light never coming on to date. The only recourse is to continually check the oil. This has occurred even in between oil changes. I can provide my Service receipts as well.
Mfg Campaign: 11551617
Recall Date: Oct 24, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I am writing to report a recurring issue with my car's electric power steering system. On multiple occasions, the steering wheel has locked up unexpectedly, particularly while making turns. This presents a significant safety concern, and I believe it is crucial to address this issue promptly.
Corrective Action:
I am writing to report a recurring issue with my car's electric power steering system. On multiple occasions, the steering wheel has locked up unexpectedly, particularly while making turns. This presents a significant safety concern, and I believe it is crucial to address this issue promptly.
Additional Notes:
I am writing to report a recurring issue with my car's electric power steering system. On multiple occasions, the steering wheel has locked up unexpectedly, particularly while making turns. This presents a significant safety concern, and I believe it is crucial to address this issue promptly.
Mfg Campaign: 11551388
Recall Date: Oct 23, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at 5 MPH and attempting to make a left turn, she became aware that the power steering was not functioning. The electronic power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V213000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,500.
Corrective Action:
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at 5 MPH and attempting to make a left turn, she became aware that the power steering was not functioning. The electronic power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V213000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,500.
Additional Notes:
The contact owns a 2017 Hyundai Elantra. The contact stated that while driving at 5 MPH and attempting to make a left turn, she became aware that the power steering was not functioning. The electronic power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 17V213000 (Steering), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 75,500.
Mfg Campaign: 11549589
Recall Date: Oct 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
Corrective Action:
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
Additional Notes:
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
Mfg Campaign: 11549027
Recall Date: Oct 9, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
Corrective Action:
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
Additional Notes:
While at red lights, coasting or waiting in drive-thru the car starts jerking and shaking. Will stall and fail to accelerate, sometimes coming a complete stop. Turning on and off the vehicle only works some of the time. This started in 2020 and went on for months while Hyundai kept "fixing" the car. Coils were replaced in 2020. Now again in 2023, exact same issue. On 9/29/23 car starting jerking while waiting at red light, turning car on and off worked. On 10/1/2023 car starting jerking and shaking while waiting in a drive thru, this time it did not stop no matter how many times I turned my car on and off. They are trying to tell me this is wear and tear on my part. Car is no longer drivable since you never know when this issue will happen.
Mfg Campaign: 11549027
Recall Date: Oct 9, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On 9/13 my engine stopped as I was coming to a stop at an intersection. I put the vehicle in park and restarted the engine. This happened three more times within a 2 mile drive. The vehicle was towed to the dealership. On 10/6 I was told my vehicle was repaired. I drove it approximately 3 miles and the engine stopped as I pressed the break approaching an intersection. It then occurred twice more as I was attempting to safely pull over. On both dates, I was driving in traffic and was nearly rear ended putting my safety at risk as well as the safety of other drivers. The dealership told me there was no code and tried to have me pick up the vehicle after the first instance. I refused, insisting that the vehicle is not safe to drive. The dealership repair paperwork shows that they did duplicate the issue and did receive code p0014. Ultimately the camshaft assembly and other components were replaced. When phoning the dealership on 10/6 to report my problem, I received assistance in the form of a loaner vehicle and was told that they needed to investigate my vehicles problem “further”.
Corrective Action:
On 9/13 my engine stopped as I was coming to a stop at an intersection. I put the vehicle in park and restarted the engine. This happened three more times within a 2 mile drive. The vehicle was towed to the dealership. On 10/6 I was told my vehicle was repaired. I drove it approximately 3 miles and the engine stopped as I pressed the break approaching an intersection. It then occurred twice more as I was attempting to safely pull over. On both dates, I was driving in traffic and was nearly rear ended putting my safety at risk as well as the safety of other drivers. The dealership told me there was no code and tried to have me pick up the vehicle after the first instance. I refused, insisting that the vehicle is not safe to drive. The dealership repair paperwork shows that they did duplicate the issue and did receive code p0014. Ultimately the camshaft assembly and other components were replaced. When phoning the dealership on 10/6 to report my problem, I received assistance in the form of a loaner vehicle and was told that they needed to investigate my vehicles problem “further”.
Additional Notes:
On 9/13 my engine stopped as I was coming to a stop at an intersection. I put the vehicle in park and restarted the engine. This happened three more times within a 2 mile drive. The vehicle was towed to the dealership. On 10/6 I was told my vehicle was repaired. I drove it approximately 3 miles and the engine stopped as I pressed the break approaching an intersection. It then occurred twice more as I was attempting to safely pull over. On both dates, I was driving in traffic and was nearly rear ended putting my safety at risk as well as the safety of other drivers. The dealership told me there was no code and tried to have me pick up the vehicle after the first instance. I refused, insisting that the vehicle is not safe to drive. The dealership repair paperwork shows that they did duplicate the issue and did receive code p0014. Ultimately the camshaft assembly and other components were replaced. When phoning the dealership on 10/6 to report my problem, I received assistance in the form of a loaner vehicle and was told that they needed to investigate my vehicles problem “further”.
Mfg Campaign: 11548744
Recall Date: Oct 6, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
when driving (typically at a low speed) the engine will shut off with no warning.
Corrective Action:
when driving (typically at a low speed) the engine will shut off with no warning.
Additional Notes:
when driving (typically at a low speed) the engine will shut off with no warning.
Mfg Campaign: 11548141
Recall Date: Oct 4, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
when driving (typically at a low speed) the engine will shut off with no warning.
Corrective Action:
when driving (typically at a low speed) the engine will shut off with no warning.
Additional Notes:
when driving (typically at a low speed) the engine will shut off with no warning.
Mfg Campaign: 11548141
Recall Date: Oct 4, 2023
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
For more than two years, at irregular intervals, the passenger air bag light on the front panel blinks and the associated chime sounds for about two minutes, then stops. This happens with no passenger in the seat. I have asked the dealer (Fitzgerald Hyundai in Rockville, MD) several times to look into this. My concern is that if the air bag alarm cannot be trusted when there is no passenger, how can it be trusted to work when it needs to? This seems to me to be an unsafe condition. The dealership stated that since the problem occurs intermittently, they cannot determine a cause, and advised me to contact Hyundai Motor America and would likely meet with a representative. I contacted the company in July, and was designated Case No. [XXX]. Over the next two months, in several email communications with "[XXX]," I was informed that I should take the car to another dealer. I noted that given the intermittent nature of the problem, there was no reason to believe another dealer would have better luck replicating and resolving the issue. That was the total of Hyundai Motor America's help. I terminated the case last month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
For more than two years, at irregular intervals, the passenger air bag light on the front panel blinks and the associated chime sounds for about two minutes, then stops. This happens with no passenger in the seat. I have asked the dealer (Fitzgerald Hyundai in Rockville, MD) several times to look into this. My concern is that if the air bag alarm cannot be trusted when there is no passenger, how can it be trusted to work when it needs to? This seems to me to be an unsafe condition. The dealership stated that since the problem occurs intermittently, they cannot determine a cause, and advised me to contact Hyundai Motor America and would likely meet with a representative. I contacted the company in July, and was designated Case No. [XXX]. Over the next two months, in several email communications with "[XXX]," I was informed that I should take the car to another dealer. I noted that given the intermittent nature of the problem, there was no reason to believe another dealer would have better luck replicating and resolving the issue. That was the total of Hyundai Motor America's help. I terminated the case last month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
For more than two years, at irregular intervals, the passenger air bag light on the front panel blinks and the associated chime sounds for about two minutes, then stops. This happens with no passenger in the seat. I have asked the dealer (Fitzgerald Hyundai in Rockville, MD) several times to look into this. My concern is that if the air bag alarm cannot be trusted when there is no passenger, how can it be trusted to work when it needs to? This seems to me to be an unsafe condition. The dealership stated that since the problem occurs intermittently, they cannot determine a cause, and advised me to contact Hyundai Motor America and would likely meet with a representative. I contacted the company in July, and was designated Case No. [XXX]. Over the next two months, in several email communications with "[XXX]," I was informed that I should take the car to another dealer. I noted that given the intermittent nature of the problem, there was no reason to believe another dealer would have better luck replicating and resolving the issue. That was the total of Hyundai Motor America's help. I terminated the case last month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547792
Recall Date: Oct 2, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For more than two years, at irregular intervals, the passenger air bag light on the front panel blinks and the associated chime sounds for about two minutes, then stops. This happens with no passenger in the seat. I have asked the dealer (Fitzgerald Hyundai in Rockville, MD) several times to look into this. My concern is that if the air bag alarm cannot be trusted when there is no passenger, how can it be trusted to work when it needs to? This seems to me to be an unsafe condition. The dealership stated that since the problem occurs intermittently, they cannot determine a cause, and advised me to contact Hyundai Motor America and would likely meet with a representative. I contacted the company in July, and was designated Case No. [XXX]. Over the next two months, in several email communications with "[XXX]," I was informed that I should take the car to another dealer. I noted that given the intermittent nature of the problem, there was no reason to believe another dealer would have better luck replicating and resolving the issue. That was the total of Hyundai Motor America's help. I terminated the case last month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
For more than two years, at irregular intervals, the passenger air bag light on the front panel blinks and the associated chime sounds for about two minutes, then stops. This happens with no passenger in the seat. I have asked the dealer (Fitzgerald Hyundai in Rockville, MD) several times to look into this. My concern is that if the air bag alarm cannot be trusted when there is no passenger, how can it be trusted to work when it needs to? This seems to me to be an unsafe condition. The dealership stated that since the problem occurs intermittently, they cannot determine a cause, and advised me to contact Hyundai Motor America and would likely meet with a representative. I contacted the company in July, and was designated Case No. [XXX]. Over the next two months, in several email communications with "[XXX]," I was informed that I should take the car to another dealer. I noted that given the intermittent nature of the problem, there was no reason to believe another dealer would have better luck replicating and resolving the issue. That was the total of Hyundai Motor America's help. I terminated the case last month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
For more than two years, at irregular intervals, the passenger air bag light on the front panel blinks and the associated chime sounds for about two minutes, then stops. This happens with no passenger in the seat. I have asked the dealer (Fitzgerald Hyundai in Rockville, MD) several times to look into this. My concern is that if the air bag alarm cannot be trusted when there is no passenger, how can it be trusted to work when it needs to? This seems to me to be an unsafe condition. The dealership stated that since the problem occurs intermittently, they cannot determine a cause, and advised me to contact Hyundai Motor America and would likely meet with a representative. I contacted the company in July, and was designated Case No. [XXX]. Over the next two months, in several email communications with "[XXX]," I was informed that I should take the car to another dealer. I noted that given the intermittent nature of the problem, there was no reason to believe another dealer would have better luck replicating and resolving the issue. That was the total of Hyundai Motor America's help. I terminated the case last month. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547792
Recall Date: Oct 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle is stalling and there are sounds coming from engine. The stalling issue is happening on the highways that might cause the accident which can be life taking. Am not sure to be done get this fixed
Corrective Action:
My vehicle is stalling and there are sounds coming from engine. The stalling issue is happening on the highways that might cause the accident which can be life taking. Am not sure to be done get this fixed
Additional Notes:
My vehicle is stalling and there are sounds coming from engine. The stalling issue is happening on the highways that might cause the accident which can be life taking. Am not sure to be done get this fixed
Mfg Campaign: 11547794
Recall Date: Oct 2, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.
Corrective Action:
The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.
Additional Notes:
The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.
Mfg Campaign: 11547117
Recall Date: Sep 28, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.
Corrective Action:
The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.
Additional Notes:
The power steering went out as I was driving with my infant in the car. I was making a turn and it completely went out. That is very dangerous.
Mfg Campaign: 11547117
Recall Date: Sep 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On 4/3/2023, our 2017 Hyundai Elantra was taken to Bob Howard Hyundai in Oklahoma City, Oklahoma to diagnose why it kept dying after putting gas in it. It was eventually serviced on 4/17/23 by determining they needed to replace the intake camshaft oil flow control valve, as well as a synthetic oil change, including filter and gasket-engine oil plug. Almost three months later, on 8/20/23, in Tulsa, the car just stopped running suddenly, with no active warning lights, and we found it had completely spewed out all its oil! My [XXX] son could have been killed had it happened on the highway! We had it towed to Danny's Auto Repair in Sand Springs, OK. They determined the oil drain plug had completely fallen out while driving, causing the total oil loss- and resulting in the car to come to a stop, and the engine to be ruined. They documented the undercarriage of the vehicle to show there was no other damage, and after contacting our extended warranty plan we had purchased, we were told this was not covered under the warranty. Danny's then contacted Bob Howard Hyundai in OKC, explained the issue, and Bob Howard's requested the vehicle be towed to them as they would need to see for themselves. We had it towed 108 miles back to OKC. After inspecting the vehicle, Bob Howard's contacted Danny's on 9/5/23 to inform them/us, they are NOT responsible for the engine. We sent certified letters to both Bob Howard and to Hyundai Consumer Affairs, and they opened case #[XXXXXXX]. They said Bob Howard would have to address the issue & they would follow up with them. They did, and Bob Howard again said not responsible. We reported to Better Business Bureau, and have left a message for an attorney to review the circumstances. Then today researched several Hyundai lawsuits about this same issue hundreds of other customers have had. Nothing has been done. Hyundai won't take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On 4/3/2023, our 2017 Hyundai Elantra was taken to Bob Howard Hyundai in Oklahoma City, Oklahoma to diagnose why it kept dying after putting gas in it. It was eventually serviced on 4/17/23 by determining they needed to replace the intake camshaft oil flow control valve, as well as a synthetic oil change, including filter and gasket-engine oil plug. Almost three months later, on 8/20/23, in Tulsa, the car just stopped running suddenly, with no active warning lights, and we found it had completely spewed out all its oil! My [XXX] son could have been killed had it happened on the highway! We had it towed to Danny's Auto Repair in Sand Springs, OK. They determined the oil drain plug had completely fallen out while driving, causing the total oil loss- and resulting in the car to come to a stop, and the engine to be ruined. They documented the undercarriage of the vehicle to show there was no other damage, and after contacting our extended warranty plan we had purchased, we were told this was not covered under the warranty. Danny's then contacted Bob Howard Hyundai in OKC, explained the issue, and Bob Howard's requested the vehicle be towed to them as they would need to see for themselves. We had it towed 108 miles back to OKC. After inspecting the vehicle, Bob Howard's contacted Danny's on 9/5/23 to inform them/us, they are NOT responsible for the engine. We sent certified letters to both Bob Howard and to Hyundai Consumer Affairs, and they opened case #[XXXXXXX]. They said Bob Howard would have to address the issue & they would follow up with them. They did, and Bob Howard again said not responsible. We reported to Better Business Bureau, and have left a message for an attorney to review the circumstances. Then today researched several Hyundai lawsuits about this same issue hundreds of other customers have had. Nothing has been done. Hyundai won't take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On 4/3/2023, our 2017 Hyundai Elantra was taken to Bob Howard Hyundai in Oklahoma City, Oklahoma to diagnose why it kept dying after putting gas in it. It was eventually serviced on 4/17/23 by determining they needed to replace the intake camshaft oil flow control valve, as well as a synthetic oil change, including filter and gasket-engine oil plug. Almost three months later, on 8/20/23, in Tulsa, the car just stopped running suddenly, with no active warning lights, and we found it had completely spewed out all its oil! My [XXX] son could have been killed had it happened on the highway! We had it towed to Danny's Auto Repair in Sand Springs, OK. They determined the oil drain plug had completely fallen out while driving, causing the total oil loss- and resulting in the car to come to a stop, and the engine to be ruined. They documented the undercarriage of the vehicle to show there was no other damage, and after contacting our extended warranty plan we had purchased, we were told this was not covered under the warranty. Danny's then contacted Bob Howard Hyundai in OKC, explained the issue, and Bob Howard's requested the vehicle be towed to them as they would need to see for themselves. We had it towed 108 miles back to OKC. After inspecting the vehicle, Bob Howard's contacted Danny's on 9/5/23 to inform them/us, they are NOT responsible for the engine. We sent certified letters to both Bob Howard and to Hyundai Consumer Affairs, and they opened case #[XXXXXXX]. They said Bob Howard would have to address the issue & they would follow up with them. They did, and Bob Howard again said not responsible. We reported to Better Business Bureau, and have left a message for an attorney to review the circumstances. Then today researched several Hyundai lawsuits about this same issue hundreds of other customers have had. Nothing has been done. Hyundai won't take responsibility. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547171
Recall Date: Sep 28, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
Corrective Action:
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
Additional Notes:
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
Mfg Campaign: 11546750
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
Corrective Action:
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
Additional Notes:
For the people that have the doors that will not lock or unlock there has been a resolution for that and I am surprised that it isn’t on this site. It’s called “ DOOR LATCH REPLACEMENT(WARRANTY EXTENSION TXXL” number 21-BD-006H you can go to any Hyundai dealership and they will replace it free of charge. I had to do my own research since nobody would help me, including this website to find out the information. This is very disappointing that there was no recall or any information to help anybody regarding this situation. Especially since it’s a huge safety issue. Not to mention when it rains my car leaks which could be the cause. I do not know, but I will never buy another Hyundai ever again. The lack of support from anybody is null and void and you are on your own to find the information. So nobody has to do the work I uploaded the file for you.
Mfg Campaign: 11546750
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Corrective Action:
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Additional Notes:
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Mfg Campaign: 11546891
Recall Date: Sep 27, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Corrective Action:
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Additional Notes:
My 2017 Hyundai Elantra has problems with the ignition coil packs, sensors and engine. The car stalls at lights. It idles very rough and shakes when driving. Acts as if it will stall on the highway and extremely slow acceleration. Dealer told me there was metal parts in my oil, oil was thick sludge and that I never changed the oil. False and I have the oil change receipts to prove my oil changes. I have taken the car to the dealer numerous times for the stalling and no acceleration problems. Dealer can never get the codes or replicate the issues.
Mfg Campaign: 11546891
Recall Date: Sep 27, 2023
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Valencia, CA • 36 yrs
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