Complaints & Recalls
Consumer Complaints
344 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Anti theft components and alarm did not activate during attempted theft
Corrective Action:
Anti theft components and alarm did not activate during attempted theft
Additional Notes:
Anti theft components and alarm did not activate during attempted theft
Mfg Campaign: 11517276
Recall Date: Apr 16, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Corrective Action:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Additional Notes:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Mfg Campaign: 11517313
Recall Date: Apr 16, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Corrective Action:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Additional Notes:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Mfg Campaign: 11517313
Recall Date: Apr 16, 2023
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Corrective Action:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Additional Notes:
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
Mfg Campaign: 11517313
Recall Date: Apr 16, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The paint on all white 2017 & 2018 Hyundai vehicles are defective. I received an extended warranty but was denied stating it had expired. This is very unethical practice in not addressing this issue.
Corrective Action:
The paint on all white 2017 & 2018 Hyundai vehicles are defective. I received an extended warranty but was denied stating it had expired. This is very unethical practice in not addressing this issue.
Additional Notes:
The paint on all white 2017 & 2018 Hyundai vehicles are defective. I received an extended warranty but was denied stating it had expired. This is very unethical practice in not addressing this issue.
Mfg Campaign: 11516591
Recall Date: Apr 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine internal parts failure causing the car the to become a danger to the occupants of the vehicle and to others on the road the 1.6 litter gdi Engine is known for having Engine problems but little is said about the 2018 tgdi 1.6 litter in the hyundai elantra sport having the same issues. I thought I was getting a safe car for my wife and my children I guess I was wrong. We are second owners of the car we bought it from carmax and we got the max care extended warranty they knew hyundai had engine problems sold us the car without revealing any information about the problems and the when the engine problems accrued they along with another actual hyundai dealer have done everything in their power not to help so I'm stuck paying $16,000 for a car that does not run. I am extremely disappointed in their willingness to accept any responsibility for the faulty engine they $3,600 out of my pocket just for them to check out the engine to see if the would replace it which would not be reimbursed. That is a lot of money just to throw in and hope they'll fix it if not a new motor is $10,000. We don't have $13,600 just laying around. This engine issue has to be addressed I'm sure there are other people having this issue. Thank you for your time
Corrective Action:
Engine internal parts failure causing the car the to become a danger to the occupants of the vehicle and to others on the road the 1.6 litter gdi Engine is known for having Engine problems but little is said about the 2018 tgdi 1.6 litter in the hyundai elantra sport having the same issues. I thought I was getting a safe car for my wife and my children I guess I was wrong. We are second owners of the car we bought it from carmax and we got the max care extended warranty they knew hyundai had engine problems sold us the car without revealing any information about the problems and the when the engine problems accrued they along with another actual hyundai dealer have done everything in their power not to help so I'm stuck paying $16,000 for a car that does not run. I am extremely disappointed in their willingness to accept any responsibility for the faulty engine they $3,600 out of my pocket just for them to check out the engine to see if the would replace it which would not be reimbursed. That is a lot of money just to throw in and hope they'll fix it if not a new motor is $10,000. We don't have $13,600 just laying around. This engine issue has to be addressed I'm sure there are other people having this issue. Thank you for your time
Additional Notes:
Engine internal parts failure causing the car the to become a danger to the occupants of the vehicle and to others on the road the 1.6 litter gdi Engine is known for having Engine problems but little is said about the 2018 tgdi 1.6 litter in the hyundai elantra sport having the same issues. I thought I was getting a safe car for my wife and my children I guess I was wrong. We are second owners of the car we bought it from carmax and we got the max care extended warranty they knew hyundai had engine problems sold us the car without revealing any information about the problems and the when the engine problems accrued they along with another actual hyundai dealer have done everything in their power not to help so I'm stuck paying $16,000 for a car that does not run. I am extremely disappointed in their willingness to accept any responsibility for the faulty engine they $3,600 out of my pocket just for them to check out the engine to see if the would replace it which would not be reimbursed. That is a lot of money just to throw in and hope they'll fix it if not a new motor is $10,000. We don't have $13,600 just laying around. This engine issue has to be addressed I'm sure there are other people having this issue. Thank you for your time
Mfg Campaign: 11515884
Recall Date: Apr 6, 2023
Hyundai Motor America
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Hyundai Elantra. The contact stated that after refueling, the fuel gauge indicated that the fuel economy was 20 miles/gal. The contact stated that the fuel economy should have been 28 miles/gal. The contact stated that the fuel gauge was proving an incorrect reading. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2018 Hyundai Elantra. The contact stated that after refueling, the fuel gauge indicated that the fuel economy was 20 miles/gal. The contact stated that the fuel economy should have been 28 miles/gal. The contact stated that the fuel gauge was proving an incorrect reading. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2018 Hyundai Elantra. The contact stated that after refueling, the fuel gauge indicated that the fuel economy was 20 miles/gal. The contact stated that the fuel economy should have been 28 miles/gal. The contact stated that the fuel gauge was proving an incorrect reading. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11513453
Recall Date: Mar 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Corrective Action:
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Additional Notes:
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Mfg Campaign: 11509345
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Corrective Action:
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Additional Notes:
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Mfg Campaign: 11509345
Recall Date: Feb 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is defective and using excessive amounts of oil and will eventually fail or seize resulting in catastrophic failure or leaving customer with a lemon that they still own on. Hyundai hasn't issued a recall for this make and model but should have. As a result, been forced to constantly check the oil levels, and oil must be added to the engine more frequently than even the owner’s manuals recommend. MALFUNCTION INDICATOR LAMP (ENGINE LIGHT) suddenly came on at 123K miles. When engine light appeared, customer checked oil level which revealed low/no oil. Engine oil pressure warning light fails to come on dashboard display. Oil change had been scheduled months in advance but not due until about another 770 miles. Customers must suffer through extremely long wait times often 3-4 months later for service appointment at dealership even just for an oil change. The customer also expected to leave vehicle for up to a week or longer just for a diagnosis meanwhile footing the cost to rent a vehicle. Customer having to service vehicle elsewhere for diagnostic only for code to clear temporarily before reappearing. Major issues cannot be addressed timely dealerships, leaving customer with one of two options: drive the car until it fails or foot the bill for a $10,000 engine replacement outside of any Hyundai dealership. Engine should be recalled & replaced under warranty.
Corrective Action:
Engine is defective and using excessive amounts of oil and will eventually fail or seize resulting in catastrophic failure or leaving customer with a lemon that they still own on. Hyundai hasn't issued a recall for this make and model but should have. As a result, been forced to constantly check the oil levels, and oil must be added to the engine more frequently than even the owner’s manuals recommend. MALFUNCTION INDICATOR LAMP (ENGINE LIGHT) suddenly came on at 123K miles. When engine light appeared, customer checked oil level which revealed low/no oil. Engine oil pressure warning light fails to come on dashboard display. Oil change had been scheduled months in advance but not due until about another 770 miles. Customers must suffer through extremely long wait times often 3-4 months later for service appointment at dealership even just for an oil change. The customer also expected to leave vehicle for up to a week or longer just for a diagnosis meanwhile footing the cost to rent a vehicle. Customer having to service vehicle elsewhere for diagnostic only for code to clear temporarily before reappearing. Major issues cannot be addressed timely dealerships, leaving customer with one of two options: drive the car until it fails or foot the bill for a $10,000 engine replacement outside of any Hyundai dealership. Engine should be recalled & replaced under warranty.
Additional Notes:
Engine is defective and using excessive amounts of oil and will eventually fail or seize resulting in catastrophic failure or leaving customer with a lemon that they still own on. Hyundai hasn't issued a recall for this make and model but should have. As a result, been forced to constantly check the oil levels, and oil must be added to the engine more frequently than even the owner’s manuals recommend. MALFUNCTION INDICATOR LAMP (ENGINE LIGHT) suddenly came on at 123K miles. When engine light appeared, customer checked oil level which revealed low/no oil. Engine oil pressure warning light fails to come on dashboard display. Oil change had been scheduled months in advance but not due until about another 770 miles. Customers must suffer through extremely long wait times often 3-4 months later for service appointment at dealership even just for an oil change. The customer also expected to leave vehicle for up to a week or longer just for a diagnosis meanwhile footing the cost to rent a vehicle. Customer having to service vehicle elsewhere for diagnostic only for code to clear temporarily before reappearing. Major issues cannot be addressed timely dealerships, leaving customer with one of two options: drive the car until it fails or foot the bill for a $10,000 engine replacement outside of any Hyundai dealership. Engine should be recalled & replaced under warranty.
Mfg Campaign: 11507885
Recall Date: Feb 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I fill up my oil at regular service intervals. When i drive my car after 3500 miles if i turn the engine stalls. This is dangerous due to loss of power. This has happened multiple times.
Corrective Action:
I fill up my oil at regular service intervals. When i drive my car after 3500 miles if i turn the engine stalls. This is dangerous due to loss of power. This has happened multiple times.
Additional Notes:
I fill up my oil at regular service intervals. When i drive my car after 3500 miles if i turn the engine stalls. This is dangerous due to loss of power. This has happened multiple times.
Mfg Campaign: 11505198
Recall Date: Feb 2, 2023
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
Corrective Action:
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
Additional Notes:
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
Mfg Campaign: 11503355
Recall Date: Jan 24, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
Corrective Action:
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
Additional Notes:
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
Mfg Campaign: 11503355
Recall Date: Jan 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE COMPLETLY STALLED WHILE DRIVING, WAS PARKING IN A PARKING GARAGE, AND WAS DRIVING UP ON AN INCLINE TO PARK AND MY CAR JUST STALLED AND ALL WARNING LIGHTS CAME ON. NO WARNING LIGHTS WERE PRESENT PRIOR TO, AND ALL POWER WAS STILL ON. I WAS STUCK IN THE MIDDLE OF THE LANE, BLOCKING CARS IN. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT AND IT STARTED UP WITH NO WARNING LIGHTS AND AS IF NOTHING JUST HAPPENED. I DO NOT FEEL SAFE DRIVING THIS CAR AND WILL BE HAVING IT INSPECTED IMMEDIATELY
Corrective Action:
ENGINE COMPLETLY STALLED WHILE DRIVING, WAS PARKING IN A PARKING GARAGE, AND WAS DRIVING UP ON AN INCLINE TO PARK AND MY CAR JUST STALLED AND ALL WARNING LIGHTS CAME ON. NO WARNING LIGHTS WERE PRESENT PRIOR TO, AND ALL POWER WAS STILL ON. I WAS STUCK IN THE MIDDLE OF THE LANE, BLOCKING CARS IN. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT AND IT STARTED UP WITH NO WARNING LIGHTS AND AS IF NOTHING JUST HAPPENED. I DO NOT FEEL SAFE DRIVING THIS CAR AND WILL BE HAVING IT INSPECTED IMMEDIATELY
Additional Notes:
ENGINE COMPLETLY STALLED WHILE DRIVING, WAS PARKING IN A PARKING GARAGE, AND WAS DRIVING UP ON AN INCLINE TO PARK AND MY CAR JUST STALLED AND ALL WARNING LIGHTS CAME ON. NO WARNING LIGHTS WERE PRESENT PRIOR TO, AND ALL POWER WAS STILL ON. I WAS STUCK IN THE MIDDLE OF THE LANE, BLOCKING CARS IN. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT AND IT STARTED UP WITH NO WARNING LIGHTS AND AS IF NOTHING JUST HAPPENED. I DO NOT FEEL SAFE DRIVING THIS CAR AND WILL BE HAVING IT INSPECTED IMMEDIATELY
Mfg Campaign: 11503464
Recall Date: Jan 24, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is peeling off the hood in 2 very large, growing spots. Nothing has struck the hood, the paint is lifting and flaking off all on its own. The color is Pearl White.
Corrective Action:
Paint is peeling off the hood in 2 very large, growing spots. Nothing has struck the hood, the paint is lifting and flaking off all on its own. The color is Pearl White.
Additional Notes:
Paint is peeling off the hood in 2 very large, growing spots. Nothing has struck the hood, the paint is lifting and flaking off all on its own. The color is Pearl White.
Mfg Campaign: 11502534
Recall Date: Jan 18, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Corrective Action:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Additional Notes:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Mfg Campaign: 11501833
Recall Date: Jan 15, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Corrective Action:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Additional Notes:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Mfg Campaign: 11501833
Recall Date: Jan 15, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Corrective Action:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Additional Notes:
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
Mfg Campaign: 11501833
Recall Date: Jan 15, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
My car was stolen because of how easy it is to start it without a key.
Corrective Action:
My car was stolen because of how easy it is to start it without a key.
Additional Notes:
My car was stolen because of how easy it is to start it without a key.
Mfg Campaign: 11496585
Recall Date: Dec 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My daughter is in college in Tallahassee. About 4 months ago, she told me that when she presses the accelerator, the car doesn’t go as fast as it should. In July 2022, the car was serviced in Tallahassee at the dealership; however, none of this is reflected on the receipt. In November she came home to Palm Beach County, on her way back, she told me that she was having the same issue when she pressed the accelerator. She made it to Tallahassee and I had her take it to the dealership. The Service Manager called me and said she had gone over the recommended miles for an oil change and this may have caused damage to the engine; however, he decided to change her oil and spark plug which coated about $318. She drove the car for a few days and noticed a loud tapping noise; also, the car rolls in all gears, and the same issue with when pressing the accelerator. Upon taking it back to the dealer, they told me that the engine would have to be replaced at a cost of $9500. The car had sat at the dealer since November 14, 2022 because no one would call back; provide updates after I started questioning the issues with other vehicles like this one based on my research. In addition, I was told the manufacturers warranty did not apply to my daughter’s car because she was the 2nd owner. I had the car towed today, November 30, 2022 to AAMCO. It is available if needed. This issue has put my daughter at risk because Tallahassee is very hilly. The vehicle not getting enough speed to drive up a hill, pass vehicles or possibly be hit from behind puts my daughter and others at risk. The dealership has indicated there is a problem with the engine that will require it to be replaced. The vehicle was inspected by Werner Hyundai in Tallahassee who said there was an issue with the engine. It is now at AAMCO. Outside of my daughter indicating the problem, I am not aware of any other warnings.
Corrective Action:
My daughter is in college in Tallahassee. About 4 months ago, she told me that when she presses the accelerator, the car doesn’t go as fast as it should. In July 2022, the car was serviced in Tallahassee at the dealership; however, none of this is reflected on the receipt. In November she came home to Palm Beach County, on her way back, she told me that she was having the same issue when she pressed the accelerator. She made it to Tallahassee and I had her take it to the dealership. The Service Manager called me and said she had gone over the recommended miles for an oil change and this may have caused damage to the engine; however, he decided to change her oil and spark plug which coated about $318. She drove the car for a few days and noticed a loud tapping noise; also, the car rolls in all gears, and the same issue with when pressing the accelerator. Upon taking it back to the dealer, they told me that the engine would have to be replaced at a cost of $9500. The car had sat at the dealer since November 14, 2022 because no one would call back; provide updates after I started questioning the issues with other vehicles like this one based on my research. In addition, I was told the manufacturers warranty did not apply to my daughter’s car because she was the 2nd owner. I had the car towed today, November 30, 2022 to AAMCO. It is available if needed. This issue has put my daughter at risk because Tallahassee is very hilly. The vehicle not getting enough speed to drive up a hill, pass vehicles or possibly be hit from behind puts my daughter and others at risk. The dealership has indicated there is a problem with the engine that will require it to be replaced. The vehicle was inspected by Werner Hyundai in Tallahassee who said there was an issue with the engine. It is now at AAMCO. Outside of my daughter indicating the problem, I am not aware of any other warnings.
Additional Notes:
My daughter is in college in Tallahassee. About 4 months ago, she told me that when she presses the accelerator, the car doesn’t go as fast as it should. In July 2022, the car was serviced in Tallahassee at the dealership; however, none of this is reflected on the receipt. In November she came home to Palm Beach County, on her way back, she told me that she was having the same issue when she pressed the accelerator. She made it to Tallahassee and I had her take it to the dealership. The Service Manager called me and said she had gone over the recommended miles for an oil change and this may have caused damage to the engine; however, he decided to change her oil and spark plug which coated about $318. She drove the car for a few days and noticed a loud tapping noise; also, the car rolls in all gears, and the same issue with when pressing the accelerator. Upon taking it back to the dealer, they told me that the engine would have to be replaced at a cost of $9500. The car had sat at the dealer since November 14, 2022 because no one would call back; provide updates after I started questioning the issues with other vehicles like this one based on my research. In addition, I was told the manufacturers warranty did not apply to my daughter’s car because she was the 2nd owner. I had the car towed today, November 30, 2022 to AAMCO. It is available if needed. This issue has put my daughter at risk because Tallahassee is very hilly. The vehicle not getting enough speed to drive up a hill, pass vehicles or possibly be hit from behind puts my daughter and others at risk. The dealership has indicated there is a problem with the engine that will require it to be replaced. The vehicle was inspected by Werner Hyundai in Tallahassee who said there was an issue with the engine. It is now at AAMCO. Outside of my daughter indicating the problem, I am not aware of any other warnings.
Mfg Campaign: 11495563
Recall Date: Nov 30, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury