Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 203
Recall Date: Apr 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Elantra vehicles. The lower control arm ball joint fasteners may have been insufficiently tightened allowing the ball joint to detach from the lower control arm.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 185
Recall Date: Oct 9, 2019
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019 Ioniq Hybrid and 2020 Elantra vehicles. The right-side rear wheel lug nuts may have been insufficiently tightened, allowing the wheel to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 184
Recall Date: Oct 9, 2019
Consumer Complaints
248 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR HAD MANY SMALL PROBLEMS TO BEGIN WITH. THE STEERING WHEEL NEVER SAT STRAIGHT AND THERE WERE MANY LIGHTS FOR LOW TIRE PRESSURE EVEN THOUGH THE PRESSURE WAS FINE. THE TRANSMISSION ALSO BROKE 3 MONTHS AFTER PURCHASING. I NOTICED THE CAR STARTED TO SHAKE AND HANDLE BECAME VERY HARD TO CONTROL. SUDDENLY THE RPM WENT ALL THE WAY 8 ON THE HIGHWAY. THE CAR STARTED TO SHAKE VIOLENTLY AND I HAD TO PULL OVER TO THE SIDE OF THE INTERSTATE. THIS WAS A NEAR MISS ACCIDENT. IF I HAD DRIVEN A LITTLE FURTHER WHERE THERE WAS A MERGE IN THE HIGHWAY, I WOULD HAVE DEFINITELY LOST MY LIFE. WHEN I CALLED HYUNDAI CUSTOMER SUPPORT, THEY ALSO INFORMED ME THAT OTHER HYUNDAI ELANTRA'S WERE ALSO EXPERIENCING TRANSMISSION PROBLEMS AND THEY PREDICTED A RECALL IN THE NEAR FUTURE.
Corrective Action:
THE CAR HAD MANY SMALL PROBLEMS TO BEGIN WITH. THE STEERING WHEEL NEVER SAT STRAIGHT AND THERE WERE MANY LIGHTS FOR LOW TIRE PRESSURE EVEN THOUGH THE PRESSURE WAS FINE. THE TRANSMISSION ALSO BROKE 3 MONTHS AFTER PURCHASING. I NOTICED THE CAR STARTED TO SHAKE AND HANDLE BECAME VERY HARD TO CONTROL. SUDDENLY THE RPM WENT ALL THE WAY 8 ON THE HIGHWAY. THE CAR STARTED TO SHAKE VIOLENTLY AND I HAD TO PULL OVER TO THE SIDE OF THE INTERSTATE. THIS WAS A NEAR MISS ACCIDENT. IF I HAD DRIVEN A LITTLE FURTHER WHERE THERE WAS A MERGE IN THE HIGHWAY, I WOULD HAVE DEFINITELY LOST MY LIFE. WHEN I CALLED HYUNDAI CUSTOMER SUPPORT, THEY ALSO INFORMED ME THAT OTHER HYUNDAI ELANTRA'S WERE ALSO EXPERIENCING TRANSMISSION PROBLEMS AND THEY PREDICTED A RECALL IN THE NEAR FUTURE.
Additional Notes:
THE CAR HAD MANY SMALL PROBLEMS TO BEGIN WITH. THE STEERING WHEEL NEVER SAT STRAIGHT AND THERE WERE MANY LIGHTS FOR LOW TIRE PRESSURE EVEN THOUGH THE PRESSURE WAS FINE. THE TRANSMISSION ALSO BROKE 3 MONTHS AFTER PURCHASING. I NOTICED THE CAR STARTED TO SHAKE AND HANDLE BECAME VERY HARD TO CONTROL. SUDDENLY THE RPM WENT ALL THE WAY 8 ON THE HIGHWAY. THE CAR STARTED TO SHAKE VIOLENTLY AND I HAD TO PULL OVER TO THE SIDE OF THE INTERSTATE. THIS WAS A NEAR MISS ACCIDENT. IF I HAD DRIVEN A LITTLE FURTHER WHERE THERE WAS A MERGE IN THE HIGHWAY, I WOULD HAVE DEFINITELY LOST MY LIFE. WHEN I CALLED HYUNDAI CUSTOMER SUPPORT, THEY ALSO INFORMED ME THAT OTHER HYUNDAI ELANTRA'S WERE ALSO EXPERIENCING TRANSMISSION PROBLEMS AND THEY PREDICTED A RECALL IN THE NEAR FUTURE.
Mfg Campaign: 11321866
Recall Date: Apr 21, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I STARTED TO HEAR A GRIDDING NOISE THAT WAS PROGRESSIVELY BECOMING LOUDER WHEN TURNING LEFT OR RIGHT WHILE DRIVING, FAST OR SLOW, HIGHWAY OR STREET, DOES NOT MATTER. I TOOK THE CAR IN AND THE DEALERSHIP HAD IT FOR A WEEK WHILE REPLACING THE STEERING ASSEMBLY COLUMN (NOT 100% SURE ON EXACT NAMES OF PARTS REPLACED). I GET THE CAR BACK AND THE STEERING PROBLEMS ARE WORSE. NOW THE STEERING WHEEL IS MOVING AROUND WHILE DRIVING. THAT LEVER THAT ALLOWS YOU TO ADJUST THE STEERING WHEEL DOES NOT WORK. I CALL HYUNDAI AND AM TOLD THEY ARE BOOKED AND CAN NOT GET MY CAR IN FOR ALMOST A WEEK. IT GETS TO THE POINT THAT DRIVING IS ALMOST IMPOSSIBLE SO I DECIDE TO TAKE THE CAR IN A FEW DAYS EARLY. AS I'M DRIVING ON THE HIGHWAY GOING ABOUT 70MPH THE STEERING WHEEL DROPS AND IS FLOPPING AROUND AND ALL POWER TO THE CAR GOES OFF MAKING STEERING EVEN WORSE THAN WHAT I THOUGHT WAS THE WORST IT CAN GET. NOW THE CAR IS IN THE SHOP FOR THE SECOND TIME FOR STEERING PROBLEMS AND NOW AN ELECTRICAL PROBLEM.
Corrective Action:
I STARTED TO HEAR A GRIDDING NOISE THAT WAS PROGRESSIVELY BECOMING LOUDER WHEN TURNING LEFT OR RIGHT WHILE DRIVING, FAST OR SLOW, HIGHWAY OR STREET, DOES NOT MATTER. I TOOK THE CAR IN AND THE DEALERSHIP HAD IT FOR A WEEK WHILE REPLACING THE STEERING ASSEMBLY COLUMN (NOT 100% SURE ON EXACT NAMES OF PARTS REPLACED). I GET THE CAR BACK AND THE STEERING PROBLEMS ARE WORSE. NOW THE STEERING WHEEL IS MOVING AROUND WHILE DRIVING. THAT LEVER THAT ALLOWS YOU TO ADJUST THE STEERING WHEEL DOES NOT WORK. I CALL HYUNDAI AND AM TOLD THEY ARE BOOKED AND CAN NOT GET MY CAR IN FOR ALMOST A WEEK. IT GETS TO THE POINT THAT DRIVING IS ALMOST IMPOSSIBLE SO I DECIDE TO TAKE THE CAR IN A FEW DAYS EARLY. AS I'M DRIVING ON THE HIGHWAY GOING ABOUT 70MPH THE STEERING WHEEL DROPS AND IS FLOPPING AROUND AND ALL POWER TO THE CAR GOES OFF MAKING STEERING EVEN WORSE THAN WHAT I THOUGHT WAS THE WORST IT CAN GET. NOW THE CAR IS IN THE SHOP FOR THE SECOND TIME FOR STEERING PROBLEMS AND NOW AN ELECTRICAL PROBLEM.
Additional Notes:
I STARTED TO HEAR A GRIDDING NOISE THAT WAS PROGRESSIVELY BECOMING LOUDER WHEN TURNING LEFT OR RIGHT WHILE DRIVING, FAST OR SLOW, HIGHWAY OR STREET, DOES NOT MATTER. I TOOK THE CAR IN AND THE DEALERSHIP HAD IT FOR A WEEK WHILE REPLACING THE STEERING ASSEMBLY COLUMN (NOT 100% SURE ON EXACT NAMES OF PARTS REPLACED). I GET THE CAR BACK AND THE STEERING PROBLEMS ARE WORSE. NOW THE STEERING WHEEL IS MOVING AROUND WHILE DRIVING. THAT LEVER THAT ALLOWS YOU TO ADJUST THE STEERING WHEEL DOES NOT WORK. I CALL HYUNDAI AND AM TOLD THEY ARE BOOKED AND CAN NOT GET MY CAR IN FOR ALMOST A WEEK. IT GETS TO THE POINT THAT DRIVING IS ALMOST IMPOSSIBLE SO I DECIDE TO TAKE THE CAR IN A FEW DAYS EARLY. AS I'M DRIVING ON THE HIGHWAY GOING ABOUT 70MPH THE STEERING WHEEL DROPS AND IS FLOPPING AROUND AND ALL POWER TO THE CAR GOES OFF MAKING STEERING EVEN WORSE THAN WHAT I THOUGHT WAS THE WORST IT CAN GET. NOW THE CAR IS IN THE SHOP FOR THE SECOND TIME FOR STEERING PROBLEMS AND NOW AN ELECTRICAL PROBLEM.
Mfg Campaign: 11319425
Recall Date: Mar 27, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I STARTED TO HEAR A GRIDDING NOISE THAT WAS PROGRESSIVELY BECOMING LOUDER WHEN TURNING LEFT OR RIGHT WHILE DRIVING, FAST OR SLOW, HIGHWAY OR STREET, DOES NOT MATTER. I TOOK THE CAR IN AND THE DEALERSHIP HAD IT FOR A WEEK WHILE REPLACING THE STEERING ASSEMBLY COLUMN (NOT 100% SURE ON EXACT NAMES OF PARTS REPLACED). I GET THE CAR BACK AND THE STEERING PROBLEMS ARE WORSE. NOW THE STEERING WHEEL IS MOVING AROUND WHILE DRIVING. THAT LEVER THAT ALLOWS YOU TO ADJUST THE STEERING WHEEL DOES NOT WORK. I CALL HYUNDAI AND AM TOLD THEY ARE BOOKED AND CAN NOT GET MY CAR IN FOR ALMOST A WEEK. IT GETS TO THE POINT THAT DRIVING IS ALMOST IMPOSSIBLE SO I DECIDE TO TAKE THE CAR IN A FEW DAYS EARLY. AS I'M DRIVING ON THE HIGHWAY GOING ABOUT 70MPH THE STEERING WHEEL DROPS AND IS FLOPPING AROUND AND ALL POWER TO THE CAR GOES OFF MAKING STEERING EVEN WORSE THAN WHAT I THOUGHT WAS THE WORST IT CAN GET. NOW THE CAR IS IN THE SHOP FOR THE SECOND TIME FOR STEERING PROBLEMS AND NOW AN ELECTRICAL PROBLEM.
Corrective Action:
I STARTED TO HEAR A GRIDDING NOISE THAT WAS PROGRESSIVELY BECOMING LOUDER WHEN TURNING LEFT OR RIGHT WHILE DRIVING, FAST OR SLOW, HIGHWAY OR STREET, DOES NOT MATTER. I TOOK THE CAR IN AND THE DEALERSHIP HAD IT FOR A WEEK WHILE REPLACING THE STEERING ASSEMBLY COLUMN (NOT 100% SURE ON EXACT NAMES OF PARTS REPLACED). I GET THE CAR BACK AND THE STEERING PROBLEMS ARE WORSE. NOW THE STEERING WHEEL IS MOVING AROUND WHILE DRIVING. THAT LEVER THAT ALLOWS YOU TO ADJUST THE STEERING WHEEL DOES NOT WORK. I CALL HYUNDAI AND AM TOLD THEY ARE BOOKED AND CAN NOT GET MY CAR IN FOR ALMOST A WEEK. IT GETS TO THE POINT THAT DRIVING IS ALMOST IMPOSSIBLE SO I DECIDE TO TAKE THE CAR IN A FEW DAYS EARLY. AS I'M DRIVING ON THE HIGHWAY GOING ABOUT 70MPH THE STEERING WHEEL DROPS AND IS FLOPPING AROUND AND ALL POWER TO THE CAR GOES OFF MAKING STEERING EVEN WORSE THAN WHAT I THOUGHT WAS THE WORST IT CAN GET. NOW THE CAR IS IN THE SHOP FOR THE SECOND TIME FOR STEERING PROBLEMS AND NOW AN ELECTRICAL PROBLEM.
Additional Notes:
I STARTED TO HEAR A GRIDDING NOISE THAT WAS PROGRESSIVELY BECOMING LOUDER WHEN TURNING LEFT OR RIGHT WHILE DRIVING, FAST OR SLOW, HIGHWAY OR STREET, DOES NOT MATTER. I TOOK THE CAR IN AND THE DEALERSHIP HAD IT FOR A WEEK WHILE REPLACING THE STEERING ASSEMBLY COLUMN (NOT 100% SURE ON EXACT NAMES OF PARTS REPLACED). I GET THE CAR BACK AND THE STEERING PROBLEMS ARE WORSE. NOW THE STEERING WHEEL IS MOVING AROUND WHILE DRIVING. THAT LEVER THAT ALLOWS YOU TO ADJUST THE STEERING WHEEL DOES NOT WORK. I CALL HYUNDAI AND AM TOLD THEY ARE BOOKED AND CAN NOT GET MY CAR IN FOR ALMOST A WEEK. IT GETS TO THE POINT THAT DRIVING IS ALMOST IMPOSSIBLE SO I DECIDE TO TAKE THE CAR IN A FEW DAYS EARLY. AS I'M DRIVING ON THE HIGHWAY GOING ABOUT 70MPH THE STEERING WHEEL DROPS AND IS FLOPPING AROUND AND ALL POWER TO THE CAR GOES OFF MAKING STEERING EVEN WORSE THAN WHAT I THOUGHT WAS THE WORST IT CAN GET. NOW THE CAR IS IN THE SHOP FOR THE SECOND TIME FOR STEERING PROBLEMS AND NOW AN ELECTRICAL PROBLEM.
Mfg Campaign: 11319425
Recall Date: Mar 27, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
FIRST THE CAR WAS IN THE SHOP FOR A WEEK HAVING THE STEERING FIXED. A WEEK LATER AND STEERING IS BROKEN AGAIN. STEERING WHEEL DOES NOT STAY IN PLACE. MAKES IT FOR A FUN DRIVE ON THE FREEWAY. I HOPE I GET INTO AN ACCIDENT BECAUSE OF THIS BECAUSE THEN HYUNDAI MIGHT LISTEN TO MY CONCERNS.
Corrective Action:
FIRST THE CAR WAS IN THE SHOP FOR A WEEK HAVING THE STEERING FIXED. A WEEK LATER AND STEERING IS BROKEN AGAIN. STEERING WHEEL DOES NOT STAY IN PLACE. MAKES IT FOR A FUN DRIVE ON THE FREEWAY. I HOPE I GET INTO AN ACCIDENT BECAUSE OF THIS BECAUSE THEN HYUNDAI MIGHT LISTEN TO MY CONCERNS.
Additional Notes:
FIRST THE CAR WAS IN THE SHOP FOR A WEEK HAVING THE STEERING FIXED. A WEEK LATER AND STEERING IS BROKEN AGAIN. STEERING WHEEL DOES NOT STAY IN PLACE. MAKES IT FOR A FUN DRIVE ON THE FREEWAY. I HOPE I GET INTO AN ACCIDENT BECAUSE OF THIS BECAUSE THEN HYUNDAI MIGHT LISTEN TO MY CONCERNS.
Mfg Campaign: 11319176
Recall Date: Mar 24, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2020 HYUNDAI ELENTRA <5,000 MILES CITY/URBAN DRIVING WHEN ATTEMPTING TO ACCELERATE FROM STOP; TRANSMISSION QUIT WORKING WOULD NOT SHIFT OUT OF FIRST GEAR. THE CAR WOULD NOT GO ABOVE 10-20 MPH ALMOST CAUSING AN ACCIDENT BY THE NEXT DRIVER ACCELERATING INTO THE BACK OF THE CAR. DEALERSHIP WANTS TO REPLACE TRANSMISSION WITH A RE-MANUFACTURED UNIT. I HAVE IT SINCE AFTER THANKSGIVING 2019
Corrective Action:
2020 HYUNDAI ELENTRA <5,000 MILES CITY/URBAN DRIVING WHEN ATTEMPTING TO ACCELERATE FROM STOP; TRANSMISSION QUIT WORKING WOULD NOT SHIFT OUT OF FIRST GEAR. THE CAR WOULD NOT GO ABOVE 10-20 MPH ALMOST CAUSING AN ACCIDENT BY THE NEXT DRIVER ACCELERATING INTO THE BACK OF THE CAR. DEALERSHIP WANTS TO REPLACE TRANSMISSION WITH A RE-MANUFACTURED UNIT. I HAVE IT SINCE AFTER THANKSGIVING 2019
Additional Notes:
2020 HYUNDAI ELENTRA <5,000 MILES CITY/URBAN DRIVING WHEN ATTEMPTING TO ACCELERATE FROM STOP; TRANSMISSION QUIT WORKING WOULD NOT SHIFT OUT OF FIRST GEAR. THE CAR WOULD NOT GO ABOVE 10-20 MPH ALMOST CAUSING AN ACCIDENT BY THE NEXT DRIVER ACCELERATING INTO THE BACK OF THE CAR. DEALERSHIP WANTS TO REPLACE TRANSMISSION WITH A RE-MANUFACTURED UNIT. I HAVE IT SINCE AFTER THANKSGIVING 2019
Mfg Campaign: 11318549
Recall Date: Mar 18, 2020
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Corrective Action:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Additional Notes:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Mfg Campaign: 11317971
Recall Date: Mar 14, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Corrective Action:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Additional Notes:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Mfg Campaign: 11317971
Recall Date: Mar 14, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Corrective Action:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Additional Notes:
MY CAR SOLD TO ME WITH OUT IT BEING DISCLOSED THAT IT WAS CRASHED NOW MY LKA WILL KILL YOU IF USED AND THE FENDER IS OBVIOUSLY REPAINTED MY STEERING IS WEIRD AND IT WAS SUPPOSED TO BE NEW PURCHASED AT 6 MILES CRASH REPORTED AT 0 REPAIR COMPLETED 2/10 MY PURCHASE 2/11
Mfg Campaign: 11317971
Recall Date: Mar 14, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING AT 60 MPH ON A HIGHWAY I ENGAGED THE CRUISE CONTROL. TO MY SURPRISE THE ENGINE SPEED INCREASED BY 500-700 RPM. THIS SEEMS TO ME TO BE A DEFECT IN THE WAY THE INTELLIGENT VARIABLE TRANSMISSION (IVT) SHOULD OPERATE OR ANY TRANSMISSION SHOULD OPERATE. THE RESULT IS THAT GAS MILEAGE WILL DECREASE AND ENGINE WEAR INCREASE AS A RESULT OF HIGHER RPM THAN NECESSARY. I BELIEVE THIS IS A DEFECT AND SHOULD RESULT IN A RECALL BY HYUNDAI TO CHANGE THE OPERATION OF THE TRANSMISSION. THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE FROM OWNERS. I HAVE CONTACTED MY DEALER AND THEY, IN TURN, CONTACTED HYUNDAI. I HAVE ALSO CONTACT HYUNDAI CUSTOMER CARE. AS OF THIS WRITING I HAVE NOT RECEIVED ANY INDICATION FROM HYUNDAI THAT THIS CONDITION EXISTS AND THAT IT IS A PROBLEM. I'M HOPING YOU CAN REQUIRE A RECALL TO ADDRESS THE ISSUE.
Corrective Action:
WHILE DRIVING AT 60 MPH ON A HIGHWAY I ENGAGED THE CRUISE CONTROL. TO MY SURPRISE THE ENGINE SPEED INCREASED BY 500-700 RPM. THIS SEEMS TO ME TO BE A DEFECT IN THE WAY THE INTELLIGENT VARIABLE TRANSMISSION (IVT) SHOULD OPERATE OR ANY TRANSMISSION SHOULD OPERATE. THE RESULT IS THAT GAS MILEAGE WILL DECREASE AND ENGINE WEAR INCREASE AS A RESULT OF HIGHER RPM THAN NECESSARY. I BELIEVE THIS IS A DEFECT AND SHOULD RESULT IN A RECALL BY HYUNDAI TO CHANGE THE OPERATION OF THE TRANSMISSION. THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE FROM OWNERS. I HAVE CONTACTED MY DEALER AND THEY, IN TURN, CONTACTED HYUNDAI. I HAVE ALSO CONTACT HYUNDAI CUSTOMER CARE. AS OF THIS WRITING I HAVE NOT RECEIVED ANY INDICATION FROM HYUNDAI THAT THIS CONDITION EXISTS AND THAT IT IS A PROBLEM. I'M HOPING YOU CAN REQUIRE A RECALL TO ADDRESS THE ISSUE.
Additional Notes:
WHILE DRIVING AT 60 MPH ON A HIGHWAY I ENGAGED THE CRUISE CONTROL. TO MY SURPRISE THE ENGINE SPEED INCREASED BY 500-700 RPM. THIS SEEMS TO ME TO BE A DEFECT IN THE WAY THE INTELLIGENT VARIABLE TRANSMISSION (IVT) SHOULD OPERATE OR ANY TRANSMISSION SHOULD OPERATE. THE RESULT IS THAT GAS MILEAGE WILL DECREASE AND ENGINE WEAR INCREASE AS A RESULT OF HIGHER RPM THAN NECESSARY. I BELIEVE THIS IS A DEFECT AND SHOULD RESULT IN A RECALL BY HYUNDAI TO CHANGE THE OPERATION OF THE TRANSMISSION. THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE FROM OWNERS. I HAVE CONTACTED MY DEALER AND THEY, IN TURN, CONTACTED HYUNDAI. I HAVE ALSO CONTACT HYUNDAI CUSTOMER CARE. AS OF THIS WRITING I HAVE NOT RECEIVED ANY INDICATION FROM HYUNDAI THAT THIS CONDITION EXISTS AND THAT IT IS A PROBLEM. I'M HOPING YOU CAN REQUIRE A RECALL TO ADDRESS THE ISSUE.
Mfg Campaign: 11312174
Recall Date: Feb 28, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER
Corrective Action:
I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER
Additional Notes:
I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER
Mfg Campaign: 11311552
Recall Date: Feb 26, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER
Corrective Action:
I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER
Additional Notes:
I WAS SOLD TO ME NEW I TOOK IT IN FOR AN INSPECTION IN THE FIRST WEEK OF OWNERSHIP AND THE TECH SLIPPED ME A NOTICE OF A ACCIDENT AND REPAIR COMPLETED AT 0-5 MILES OF ITS LIFE I PURCHASED AT ONLY 6 MILES THEY KEEP TELLING ME I'M LYING. INCIDENT DATE 9/1/19 REPAIR DATE 2/10/20 COMPLETED REPAIR 2/11/20 DATE I PURCHASED 2/12/20 I TOOK IT IN BECAUSE LKA KEEP MOVING THE WHEEL RIGHT LEFT OVER N OVER, OVER CORRECTING ITSELF I BELIEVE. VERY SCARY WHEN ON THE FREEWAY IN TRAFFIC IN DOWNTOWN LOS ANGELES. I DO NOT KNOW ANYTHING DETAIL OF THIS REPAIR OR INCIDENT I WAS ONLY GIVEN THIS PAPER AFTER PURCHASE THEY DIDN'T DISCLOSE IT BEFORE PURCHASE. WHEN I LOOK UP THE VIN IT NEVER COMES UP WITH MY CARS MODEL EITHER
Mfg Campaign: 11311552
Recall Date: Feb 26, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING THE CAR AT THE SPEED RANGE OF 40-70 MPH THE STEERING WHEEL UNDERGOES ABRUPT STIFFNESS CHANGE FROM STIFF TO VERY SOFT CAUSING SUDDEN JOLT OF THE VEHICLE RIGHT OR LEFT DEPENDING ON THE ROAD CONDITION. THIS HAPPENS ALL THE TIME AT THIS SPEED RANGE. LOST CONTROL RESULTING IN ALMOST CRASHING INTO A DIVIDE BARRIER. DRIVING REQUIRES MAINTAINING THE STEERING WHEEL IN STRONG GRIP AT ALL TIME AND A LOT OF EXPERIENCE TO AVOID LOSS OF CONTROL.
Corrective Action:
WHILE DRIVING THE CAR AT THE SPEED RANGE OF 40-70 MPH THE STEERING WHEEL UNDERGOES ABRUPT STIFFNESS CHANGE FROM STIFF TO VERY SOFT CAUSING SUDDEN JOLT OF THE VEHICLE RIGHT OR LEFT DEPENDING ON THE ROAD CONDITION. THIS HAPPENS ALL THE TIME AT THIS SPEED RANGE. LOST CONTROL RESULTING IN ALMOST CRASHING INTO A DIVIDE BARRIER. DRIVING REQUIRES MAINTAINING THE STEERING WHEEL IN STRONG GRIP AT ALL TIME AND A LOT OF EXPERIENCE TO AVOID LOSS OF CONTROL.
Additional Notes:
WHILE DRIVING THE CAR AT THE SPEED RANGE OF 40-70 MPH THE STEERING WHEEL UNDERGOES ABRUPT STIFFNESS CHANGE FROM STIFF TO VERY SOFT CAUSING SUDDEN JOLT OF THE VEHICLE RIGHT OR LEFT DEPENDING ON THE ROAD CONDITION. THIS HAPPENS ALL THE TIME AT THIS SPEED RANGE. LOST CONTROL RESULTING IN ALMOST CRASHING INTO A DIVIDE BARRIER. DRIVING REQUIRES MAINTAINING THE STEERING WHEEL IN STRONG GRIP AT ALL TIME AND A LOT OF EXPERIENCE TO AVOID LOSS OF CONTROL.
Mfg Campaign: 11311663
Recall Date: Feb 26, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2/20/2020 - I WAS DRIVING MY NEW 2020 ELANTRA (LESS THAN 5,000 MILES ON IT) AND I NOTICED THE CAR WAS NOT ACCELERATING SMOOTHLY. THE RPM NEEDLE WAS REVVING ABNORMALLY WHENEVER I TRIED TO ACCELERATE. WHEN I PRESSED THE GAS FROM A DEAD STOP THE CAR WOULD SHUTTER BEFORE ACCELERATING. ON MY WAY HOME FROM WORK THE SAME DAY I WAS HAVING THE SAME ISSUES BUT AS I MERGED (TURNING) ONTO A HIGHWAY THE CAR SUDDENLY STOPPED ACCELERATING ALL TOGETHER AND I WAS NOT ABLE TO GO MORE THAN 10-20 MPH. SINCE IT WAS AT A MERGE THERE WAS ALMOST A COLLISION, BUT I WAS ABLE TO PULL OVER BEFORE ANYTHING HAPPENED. 2/21/2020- THE NEXT DAY WHILE I WAS AT WORK MY HUSBAND TRIED TO DRIVE MY CAR TO THE DEALER. HE EXPERIENCED THE SAME ISSUES AND WHEN HE GOT TO THE DEALERSHIP HE WAS UNABLE TO TURN THE CAR INTO THE SERVICE STATION BECAUSE THE CAR WOULD NOT ACCELERATE. SERVICE WORKERS HAD TO PUSH THE CAR INTO THE BAY TO BE LOOKED AT. THE EMPLOYEE TOLD US THIS WAS ABOUT THE 15TH 2020 ELANTRA THEY HAVE SEEN WITH THE SAME TRANSMISSION ISSUE. NO EMERGENCY LIGHTS CAME ON IN THE CAR DURING EITHER INCIDENTS. SINCE NO LIGHTS CAME ON DURING THE INCIDENT, I WAS VERY HESITANT TO DRIVE THE CAR AGAIN.
Corrective Action:
2/20/2020 - I WAS DRIVING MY NEW 2020 ELANTRA (LESS THAN 5,000 MILES ON IT) AND I NOTICED THE CAR WAS NOT ACCELERATING SMOOTHLY. THE RPM NEEDLE WAS REVVING ABNORMALLY WHENEVER I TRIED TO ACCELERATE. WHEN I PRESSED THE GAS FROM A DEAD STOP THE CAR WOULD SHUTTER BEFORE ACCELERATING. ON MY WAY HOME FROM WORK THE SAME DAY I WAS HAVING THE SAME ISSUES BUT AS I MERGED (TURNING) ONTO A HIGHWAY THE CAR SUDDENLY STOPPED ACCELERATING ALL TOGETHER AND I WAS NOT ABLE TO GO MORE THAN 10-20 MPH. SINCE IT WAS AT A MERGE THERE WAS ALMOST A COLLISION, BUT I WAS ABLE TO PULL OVER BEFORE ANYTHING HAPPENED. 2/21/2020- THE NEXT DAY WHILE I WAS AT WORK MY HUSBAND TRIED TO DRIVE MY CAR TO THE DEALER. HE EXPERIENCED THE SAME ISSUES AND WHEN HE GOT TO THE DEALERSHIP HE WAS UNABLE TO TURN THE CAR INTO THE SERVICE STATION BECAUSE THE CAR WOULD NOT ACCELERATE. SERVICE WORKERS HAD TO PUSH THE CAR INTO THE BAY TO BE LOOKED AT. THE EMPLOYEE TOLD US THIS WAS ABOUT THE 15TH 2020 ELANTRA THEY HAVE SEEN WITH THE SAME TRANSMISSION ISSUE. NO EMERGENCY LIGHTS CAME ON IN THE CAR DURING EITHER INCIDENTS. SINCE NO LIGHTS CAME ON DURING THE INCIDENT, I WAS VERY HESITANT TO DRIVE THE CAR AGAIN.
Additional Notes:
2/20/2020 - I WAS DRIVING MY NEW 2020 ELANTRA (LESS THAN 5,000 MILES ON IT) AND I NOTICED THE CAR WAS NOT ACCELERATING SMOOTHLY. THE RPM NEEDLE WAS REVVING ABNORMALLY WHENEVER I TRIED TO ACCELERATE. WHEN I PRESSED THE GAS FROM A DEAD STOP THE CAR WOULD SHUTTER BEFORE ACCELERATING. ON MY WAY HOME FROM WORK THE SAME DAY I WAS HAVING THE SAME ISSUES BUT AS I MERGED (TURNING) ONTO A HIGHWAY THE CAR SUDDENLY STOPPED ACCELERATING ALL TOGETHER AND I WAS NOT ABLE TO GO MORE THAN 10-20 MPH. SINCE IT WAS AT A MERGE THERE WAS ALMOST A COLLISION, BUT I WAS ABLE TO PULL OVER BEFORE ANYTHING HAPPENED. 2/21/2020- THE NEXT DAY WHILE I WAS AT WORK MY HUSBAND TRIED TO DRIVE MY CAR TO THE DEALER. HE EXPERIENCED THE SAME ISSUES AND WHEN HE GOT TO THE DEALERSHIP HE WAS UNABLE TO TURN THE CAR INTO THE SERVICE STATION BECAUSE THE CAR WOULD NOT ACCELERATE. SERVICE WORKERS HAD TO PUSH THE CAR INTO THE BAY TO BE LOOKED AT. THE EMPLOYEE TOLD US THIS WAS ABOUT THE 15TH 2020 ELANTRA THEY HAVE SEEN WITH THE SAME TRANSMISSION ISSUE. NO EMERGENCY LIGHTS CAME ON IN THE CAR DURING EITHER INCIDENTS. SINCE NO LIGHTS CAME ON DURING THE INCIDENT, I WAS VERY HESITANT TO DRIVE THE CAR AGAIN.
Mfg Campaign: 11310831
Recall Date: Feb 23, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2/20/2020 - I WAS DRIVING MY NEW 2020 ELANTRA (LESS THAN 5,000 MILES ON IT) AND I NOTICED THE CAR WAS NOT ACCELERATING SMOOTHLY. THE RPM NEEDLE WAS REVVING ABNORMALLY WHENEVER I TRIED TO ACCELERATE. WHEN I PRESSED THE GAS FROM A DEAD STOP THE CAR WOULD SHUTTER BEFORE ACCELERATING. ON MY WAY HOME FROM WORK THE SAME DAY I WAS HAVING THE SAME ISSUES BUT AS I MERGED (TURNING) ONTO A HIGHWAY THE CAR SUDDENLY STOPPED ACCELERATING ALL TOGETHER AND I WAS NOT ABLE TO GO MORE THAN 10-20 MPH. SINCE IT WAS AT A MERGE THERE WAS ALMOST A COLLISION, BUT I WAS ABLE TO PULL OVER BEFORE ANYTHING HAPPENED. 2/21/2020- THE NEXT DAY WHILE I WAS AT WORK MY HUSBAND TRIED TO DRIVE MY CAR TO THE DEALER. HE EXPERIENCED THE SAME ISSUES AND WHEN HE GOT TO THE DEALERSHIP HE WAS UNABLE TO TURN THE CAR INTO THE SERVICE STATION BECAUSE THE CAR WOULD NOT ACCELERATE. SERVICE WORKERS HAD TO PUSH THE CAR INTO THE BAY TO BE LOOKED AT. THE EMPLOYEE TOLD US THIS WAS ABOUT THE 15TH 2020 ELANTRA THEY HAVE SEEN WITH THE SAME TRANSMISSION ISSUE. NO EMERGENCY LIGHTS CAME ON IN THE CAR DURING EITHER INCIDENTS. SINCE NO LIGHTS CAME ON DURING THE INCIDENT, I WAS VERY HESITANT TO DRIVE THE CAR AGAIN.
Corrective Action:
2/20/2020 - I WAS DRIVING MY NEW 2020 ELANTRA (LESS THAN 5,000 MILES ON IT) AND I NOTICED THE CAR WAS NOT ACCELERATING SMOOTHLY. THE RPM NEEDLE WAS REVVING ABNORMALLY WHENEVER I TRIED TO ACCELERATE. WHEN I PRESSED THE GAS FROM A DEAD STOP THE CAR WOULD SHUTTER BEFORE ACCELERATING. ON MY WAY HOME FROM WORK THE SAME DAY I WAS HAVING THE SAME ISSUES BUT AS I MERGED (TURNING) ONTO A HIGHWAY THE CAR SUDDENLY STOPPED ACCELERATING ALL TOGETHER AND I WAS NOT ABLE TO GO MORE THAN 10-20 MPH. SINCE IT WAS AT A MERGE THERE WAS ALMOST A COLLISION, BUT I WAS ABLE TO PULL OVER BEFORE ANYTHING HAPPENED. 2/21/2020- THE NEXT DAY WHILE I WAS AT WORK MY HUSBAND TRIED TO DRIVE MY CAR TO THE DEALER. HE EXPERIENCED THE SAME ISSUES AND WHEN HE GOT TO THE DEALERSHIP HE WAS UNABLE TO TURN THE CAR INTO THE SERVICE STATION BECAUSE THE CAR WOULD NOT ACCELERATE. SERVICE WORKERS HAD TO PUSH THE CAR INTO THE BAY TO BE LOOKED AT. THE EMPLOYEE TOLD US THIS WAS ABOUT THE 15TH 2020 ELANTRA THEY HAVE SEEN WITH THE SAME TRANSMISSION ISSUE. NO EMERGENCY LIGHTS CAME ON IN THE CAR DURING EITHER INCIDENTS. SINCE NO LIGHTS CAME ON DURING THE INCIDENT, I WAS VERY HESITANT TO DRIVE THE CAR AGAIN.
Additional Notes:
2/20/2020 - I WAS DRIVING MY NEW 2020 ELANTRA (LESS THAN 5,000 MILES ON IT) AND I NOTICED THE CAR WAS NOT ACCELERATING SMOOTHLY. THE RPM NEEDLE WAS REVVING ABNORMALLY WHENEVER I TRIED TO ACCELERATE. WHEN I PRESSED THE GAS FROM A DEAD STOP THE CAR WOULD SHUTTER BEFORE ACCELERATING. ON MY WAY HOME FROM WORK THE SAME DAY I WAS HAVING THE SAME ISSUES BUT AS I MERGED (TURNING) ONTO A HIGHWAY THE CAR SUDDENLY STOPPED ACCELERATING ALL TOGETHER AND I WAS NOT ABLE TO GO MORE THAN 10-20 MPH. SINCE IT WAS AT A MERGE THERE WAS ALMOST A COLLISION, BUT I WAS ABLE TO PULL OVER BEFORE ANYTHING HAPPENED. 2/21/2020- THE NEXT DAY WHILE I WAS AT WORK MY HUSBAND TRIED TO DRIVE MY CAR TO THE DEALER. HE EXPERIENCED THE SAME ISSUES AND WHEN HE GOT TO THE DEALERSHIP HE WAS UNABLE TO TURN THE CAR INTO THE SERVICE STATION BECAUSE THE CAR WOULD NOT ACCELERATE. SERVICE WORKERS HAD TO PUSH THE CAR INTO THE BAY TO BE LOOKED AT. THE EMPLOYEE TOLD US THIS WAS ABOUT THE 15TH 2020 ELANTRA THEY HAVE SEEN WITH THE SAME TRANSMISSION ISSUE. NO EMERGENCY LIGHTS CAME ON IN THE CAR DURING EITHER INCIDENTS. SINCE NO LIGHTS CAME ON DURING THE INCIDENT, I WAS VERY HESITANT TO DRIVE THE CAR AGAIN.
Mfg Campaign: 11310831
Recall Date: Feb 23, 2020
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
A CAR DARTED INTO MY LANE AT 90 DEGREES. MY RENTAL CAR RIGHT CORNER ENDED UP AGAINST THE OTHER CAR'S LEFT FENDER. THE DRIVER AIRBAG DID NOT DEPLOY BUT DID START TO INFLATE. A LOT OF DARK GRAY SMOKE ISSUED FROM THE STEERING COLUMN FOR A LONG TIME AFTER THE BAG STARTED TO DEPLOY. THE BAG COVER APPEARED TO EXTEND ABOUT 6" FROM THE STEERING WHEEL AND THE SIDES LOOKED PLEATED, LIKE AN ACCORDION BELLOWS. ALSO SOMETHING HAPPENED UNDER THE DASH AROUND THE PEDALS. I SAW A RECTANGULAR LIGHT COLORED AREA 4-9' TALL AND 10-20" WIDE AS IF A PANEL HAD BLOWN OFF A LOWER AIRBAG BUT NO INFLATION OCCURRED THERE AT ALL. JAN. 22, 2020 ON BON AIR RD, KENTFIELD. NOT SURE IF I WAS ABLE TO BRAKE. PASSENGER SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THERE WAS A PASSENGER IN THE FRONT SEAT. RENTAL COMPANY ASKED THAT THE CAR BE TOWED TO A BODY SHOP.
Corrective Action:
A CAR DARTED INTO MY LANE AT 90 DEGREES. MY RENTAL CAR RIGHT CORNER ENDED UP AGAINST THE OTHER CAR'S LEFT FENDER. THE DRIVER AIRBAG DID NOT DEPLOY BUT DID START TO INFLATE. A LOT OF DARK GRAY SMOKE ISSUED FROM THE STEERING COLUMN FOR A LONG TIME AFTER THE BAG STARTED TO DEPLOY. THE BAG COVER APPEARED TO EXTEND ABOUT 6" FROM THE STEERING WHEEL AND THE SIDES LOOKED PLEATED, LIKE AN ACCORDION BELLOWS. ALSO SOMETHING HAPPENED UNDER THE DASH AROUND THE PEDALS. I SAW A RECTANGULAR LIGHT COLORED AREA 4-9' TALL AND 10-20" WIDE AS IF A PANEL HAD BLOWN OFF A LOWER AIRBAG BUT NO INFLATION OCCURRED THERE AT ALL. JAN. 22, 2020 ON BON AIR RD, KENTFIELD. NOT SURE IF I WAS ABLE TO BRAKE. PASSENGER SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THERE WAS A PASSENGER IN THE FRONT SEAT. RENTAL COMPANY ASKED THAT THE CAR BE TOWED TO A BODY SHOP.
Additional Notes:
A CAR DARTED INTO MY LANE AT 90 DEGREES. MY RENTAL CAR RIGHT CORNER ENDED UP AGAINST THE OTHER CAR'S LEFT FENDER. THE DRIVER AIRBAG DID NOT DEPLOY BUT DID START TO INFLATE. A LOT OF DARK GRAY SMOKE ISSUED FROM THE STEERING COLUMN FOR A LONG TIME AFTER THE BAG STARTED TO DEPLOY. THE BAG COVER APPEARED TO EXTEND ABOUT 6" FROM THE STEERING WHEEL AND THE SIDES LOOKED PLEATED, LIKE AN ACCORDION BELLOWS. ALSO SOMETHING HAPPENED UNDER THE DASH AROUND THE PEDALS. I SAW A RECTANGULAR LIGHT COLORED AREA 4-9' TALL AND 10-20" WIDE AS IF A PANEL HAD BLOWN OFF A LOWER AIRBAG BUT NO INFLATION OCCURRED THERE AT ALL. JAN. 22, 2020 ON BON AIR RD, KENTFIELD. NOT SURE IF I WAS ABLE TO BRAKE. PASSENGER SIDE AIRBAG DID NOT DEPLOY EVEN THOUGH THERE WAS A PASSENGER IN THE FRONT SEAT. RENTAL COMPANY ASKED THAT THE CAR BE TOWED TO A BODY SHOP.
Mfg Campaign: 11310064
Recall Date: Feb 19, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL PROBLEM. *LD THE CONSUMER STATED ENGAGING THE CRUISE CONTROL CAN CAUSE HIGHER RPMS TO MAINTAIN THE SET SPEED. THIS CAN CAUSE EXTRA WEAR ON THE MOTOR AND DECREASED GAS MILEAGE. THE CAUSE OF THE FAILURE MAY BE DUE TO THE NEW VARIABLE SPEED TRANSMISSION.*JS
Corrective Action:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL PROBLEM. *LD THE CONSUMER STATED ENGAGING THE CRUISE CONTROL CAN CAUSE HIGHER RPMS TO MAINTAIN THE SET SPEED. THIS CAN CAUSE EXTRA WEAR ON THE MOTOR AND DECREASED GAS MILEAGE. THE CAUSE OF THE FAILURE MAY BE DUE TO THE NEW VARIABLE SPEED TRANSMISSION.*JS
Additional Notes:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO CRUISE CONTROL PROBLEM. *LD THE CONSUMER STATED ENGAGING THE CRUISE CONTROL CAN CAUSE HIGHER RPMS TO MAINTAIN THE SET SPEED. THIS CAN CAUSE EXTRA WEAR ON THE MOTOR AND DECREASED GAS MILEAGE. THE CAUSE OF THE FAILURE MAY BE DUE TO THE NEW VARIABLE SPEED TRANSMISSION.*JS
Mfg Campaign: 11301990
Recall Date: Feb 5, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL:CRUISE CONTROL
Potential Consequences:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Corrective Action:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Additional Notes:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Mfg Campaign: 11300931
Recall Date: Feb 3, 2020
Hyundai Motor America
Defect Description:
STRUCTURE
Potential Consequences:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Corrective Action:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Additional Notes:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Mfg Campaign: 11300931
Recall Date: Feb 3, 2020
Hyundai Motor America
Defect Description:
LANE DEPARTURE
Potential Consequences:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Corrective Action:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Additional Notes:
2020 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE CRUISE CONTROL WAS ACTIVATED. WHILE DRIVING UP A HILL, THE VEHICLE SPED UP PAST THE SET SPEED. THE DEALER AND MANUFACTURER WERE NOTIFIED AND STATED THE VEHICLE WAS OPERATED AS DESIGNED. WHILE DRIVING, THE STEERING SUDDENLY JERKED TO THE LEFT ABOUT 1.5 INCHES. THE DEALER TURNED THE SENSITIVITY LEVEL ON THE LANE ASSIST. ALSO, THE VEHICLE DOES NOT A METAL SCREEN OVER THE AIR INTAKE FOR THE HEATER. THIS COULD ALLOW RODENTS TO ENTER INTO THE CAB. *JS
Mfg Campaign: 11300931
Recall Date: Feb 3, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELDS SAFETY DEFECT ' HYUNDAI ELANTRA 2020 GREETINGS, I AM WRITING TO INFORM YOU OF MY PURCHASE OF A DEFECTIVE BRAND-NEW HYUNDAI ELANTRA LESS THAN THREE WEEKS AGO ON JANUARY 06, 2020, FROM BOB BAKER HYUNDAI IN CARLSBAD, CALIFORNIA. WHILE TEST DRIVING THE CAR, I NOTICED A HAZINESS TO THE WINDSHIELD WHEN DRIVING DIRECTLY INTO THE SUN. I WAS TOLD BY A HYUNDAI SALESMAN, [XXX] THAT THIS HAZINESS MIGHT BE DIRT AND THAT THE DEALERSHIP WOULD WASH THE CAR BEFORE I TOOK IT HOME THUS TAKING CARE OF THE PROBLEM. LATER, AFTER A CAREFUL EXAMINATION, I OBSERVED THAT THE WINDSHIELD HAD A SPECKLE DEFECT CAUSING MASSIVE SCATTERING AND HAZINESS OF MY FIELD OF VISION WHEN DRIVING DIRECTLY INTO THE SUN, A FREQUENT DRIVING CONDITION HERE IN SOUTHERN CALIFORNIA. I ALSO OBSERVED THAT THIS DEFECT EXISTS IN ALL SIX CAR WINDOWS (FRONT WINDSHIELD, FOUR SIDE WINDOWS AND BACK WINDSHIELD). THIS DEFECT IS PARTICULARLY NOTICEABLE SINCE I COMMUTE EARLY MORNINGS AND EVENINGS, TIMES WHEN THE SUN IS LOW AND DIRECTLY IN MY FIELD OF VISION. I WANT TO EMPHASIZE THAT THIS MANUFACTURING DEFECT IMPAIRS THE DRIVABILITY OF THE CAR AND IS A CONSIDERABLE RISK TO MY PERSONAL SAFETY. IT IS HARD FOR ME TO DETERMINE IF THIS DEFECT MIGHT NOT ALSO BE CAUSING A MECHANICAL DEGRADATION OF THE WINDSHIELD'S STRENGTH. ON JANUARY 24, 2020, I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND MET WITH [XXX], THE SALES MANAGER. DURING THIS MEETING THE HYUNDAI REPRESENTATIVE EASILY DETECTED AND CONFIRMED THE WINDOWS' DEFECT. THIS REPRESENTATIVE ALSO TOLD ME THAT THE DEALERSHIP WAS AWARE OF THIS DEFECT AND THAT OTHER CUSTOMERS HAD REPORTED THIS ISSUE I ALSO LEARNED THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS COMPLAINT AND THAT THE VEHICLE WAS KNOWINGLY SOLD TO ME IN THIS CONDITION. I'M ATTACHING FIVE (5) IMAGES THAT DEMONSTRATE THIS DEFECT. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WINDSHIELDS SAFETY DEFECT ' HYUNDAI ELANTRA 2020 GREETINGS, I AM WRITING TO INFORM YOU OF MY PURCHASE OF A DEFECTIVE BRAND-NEW HYUNDAI ELANTRA LESS THAN THREE WEEKS AGO ON JANUARY 06, 2020, FROM BOB BAKER HYUNDAI IN CARLSBAD, CALIFORNIA. WHILE TEST DRIVING THE CAR, I NOTICED A HAZINESS TO THE WINDSHIELD WHEN DRIVING DIRECTLY INTO THE SUN. I WAS TOLD BY A HYUNDAI SALESMAN, [XXX] THAT THIS HAZINESS MIGHT BE DIRT AND THAT THE DEALERSHIP WOULD WASH THE CAR BEFORE I TOOK IT HOME THUS TAKING CARE OF THE PROBLEM. LATER, AFTER A CAREFUL EXAMINATION, I OBSERVED THAT THE WINDSHIELD HAD A SPECKLE DEFECT CAUSING MASSIVE SCATTERING AND HAZINESS OF MY FIELD OF VISION WHEN DRIVING DIRECTLY INTO THE SUN, A FREQUENT DRIVING CONDITION HERE IN SOUTHERN CALIFORNIA. I ALSO OBSERVED THAT THIS DEFECT EXISTS IN ALL SIX CAR WINDOWS (FRONT WINDSHIELD, FOUR SIDE WINDOWS AND BACK WINDSHIELD). THIS DEFECT IS PARTICULARLY NOTICEABLE SINCE I COMMUTE EARLY MORNINGS AND EVENINGS, TIMES WHEN THE SUN IS LOW AND DIRECTLY IN MY FIELD OF VISION. I WANT TO EMPHASIZE THAT THIS MANUFACTURING DEFECT IMPAIRS THE DRIVABILITY OF THE CAR AND IS A CONSIDERABLE RISK TO MY PERSONAL SAFETY. IT IS HARD FOR ME TO DETERMINE IF THIS DEFECT MIGHT NOT ALSO BE CAUSING A MECHANICAL DEGRADATION OF THE WINDSHIELD'S STRENGTH. ON JANUARY 24, 2020, I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND MET WITH [XXX], THE SALES MANAGER. DURING THIS MEETING THE HYUNDAI REPRESENTATIVE EASILY DETECTED AND CONFIRMED THE WINDOWS' DEFECT. THIS REPRESENTATIVE ALSO TOLD ME THAT THE DEALERSHIP WAS AWARE OF THIS DEFECT AND THAT OTHER CUSTOMERS HAD REPORTED THIS ISSUE I ALSO LEARNED THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS COMPLAINT AND THAT THE VEHICLE WAS KNOWINGLY SOLD TO ME IN THIS CONDITION. I'M ATTACHING FIVE (5) IMAGES THAT DEMONSTRATE THIS DEFECT. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WINDSHIELDS SAFETY DEFECT ' HYUNDAI ELANTRA 2020 GREETINGS, I AM WRITING TO INFORM YOU OF MY PURCHASE OF A DEFECTIVE BRAND-NEW HYUNDAI ELANTRA LESS THAN THREE WEEKS AGO ON JANUARY 06, 2020, FROM BOB BAKER HYUNDAI IN CARLSBAD, CALIFORNIA. WHILE TEST DRIVING THE CAR, I NOTICED A HAZINESS TO THE WINDSHIELD WHEN DRIVING DIRECTLY INTO THE SUN. I WAS TOLD BY A HYUNDAI SALESMAN, [XXX] THAT THIS HAZINESS MIGHT BE DIRT AND THAT THE DEALERSHIP WOULD WASH THE CAR BEFORE I TOOK IT HOME THUS TAKING CARE OF THE PROBLEM. LATER, AFTER A CAREFUL EXAMINATION, I OBSERVED THAT THE WINDSHIELD HAD A SPECKLE DEFECT CAUSING MASSIVE SCATTERING AND HAZINESS OF MY FIELD OF VISION WHEN DRIVING DIRECTLY INTO THE SUN, A FREQUENT DRIVING CONDITION HERE IN SOUTHERN CALIFORNIA. I ALSO OBSERVED THAT THIS DEFECT EXISTS IN ALL SIX CAR WINDOWS (FRONT WINDSHIELD, FOUR SIDE WINDOWS AND BACK WINDSHIELD). THIS DEFECT IS PARTICULARLY NOTICEABLE SINCE I COMMUTE EARLY MORNINGS AND EVENINGS, TIMES WHEN THE SUN IS LOW AND DIRECTLY IN MY FIELD OF VISION. I WANT TO EMPHASIZE THAT THIS MANUFACTURING DEFECT IMPAIRS THE DRIVABILITY OF THE CAR AND IS A CONSIDERABLE RISK TO MY PERSONAL SAFETY. IT IS HARD FOR ME TO DETERMINE IF THIS DEFECT MIGHT NOT ALSO BE CAUSING A MECHANICAL DEGRADATION OF THE WINDSHIELD'S STRENGTH. ON JANUARY 24, 2020, I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND MET WITH [XXX], THE SALES MANAGER. DURING THIS MEETING THE HYUNDAI REPRESENTATIVE EASILY DETECTED AND CONFIRMED THE WINDOWS' DEFECT. THIS REPRESENTATIVE ALSO TOLD ME THAT THE DEALERSHIP WAS AWARE OF THIS DEFECT AND THAT OTHER CUSTOMERS HAD REPORTED THIS ISSUE I ALSO LEARNED THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS COMPLAINT AND THAT THE VEHICLE WAS KNOWINGLY SOLD TO ME IN THIS CONDITION. I'M ATTACHING FIVE (5) IMAGES THAT DEMONSTRATE THIS DEFECT. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11301897
Recall Date: Jan 26, 2020
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