Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2022 Accent, 2021-2022 Elantra, and 2021-2022 Elantra HEV vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 229
Recall Date: May 19, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Elantra and 2020 Accent vehicles. In the event of a crash, the front driver and passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 223
Recall Date: Apr 1, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 216
Recall Date: Dec 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 211/009G
Recall Date: Oct 13, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra vehicles. The driver and front passenger seat back recliners may have been improperly welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 204
Recall Date: Apr 28, 2021
Consumer Complaints
187 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
First of all suspension has a noise when going over speed bumps or bumps on the road have taking it to dealer they say they cant find nothing. And the transmission has a pop noise from time to time they say at the dealer that is due to the DCT transmission but it hasn’t stop doing it plus a loud noise when you stop and go. They say there is no recall. Very disappointed with this tranny.
Corrective Action:
First of all suspension has a noise when going over speed bumps or bumps on the road have taking it to dealer they say they cant find nothing. And the transmission has a pop noise from time to time they say at the dealer that is due to the DCT transmission but it hasn’t stop doing it plus a loud noise when you stop and go. They say there is no recall. Very disappointed with this tranny.
Additional Notes:
First of all suspension has a noise when going over speed bumps or bumps on the road have taking it to dealer they say they cant find nothing. And the transmission has a pop noise from time to time they say at the dealer that is due to the DCT transmission but it hasn’t stop doing it plus a loud noise when you stop and go. They say there is no recall. Very disappointed with this tranny.
Mfg Campaign: 11535156
Recall Date: Jul 28, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Corrective Action:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Additional Notes:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Mfg Campaign: 11528298
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Corrective Action:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Additional Notes:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Mfg Campaign: 11528298
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Corrective Action:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Additional Notes:
Just quit working after being adjusted still not fixed though has been to Hyundai. Say parts are back ordered for months
Mfg Campaign: 11528298
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Hyundai Elantra. The contact stated while driving 30 MPH, the vehicle decelerated and lost motive power. The contact stated that the vehicle went into LIMP Mode. The vehicle was taken to the dealer on three occasions; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2021 Hyundai Elantra. The contact stated while driving 30 MPH, the vehicle decelerated and lost motive power. The contact stated that the vehicle went into LIMP Mode. The vehicle was taken to the dealer on three occasions; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2021 Hyundai Elantra. The contact stated while driving 30 MPH, the vehicle decelerated and lost motive power. The contact stated that the vehicle went into LIMP Mode. The vehicle was taken to the dealer on three occasions; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 61,000.
Mfg Campaign: 11527205
Recall Date: Jun 15, 2023
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2021 Hyundai Elantra. The contact stated while driving 70 MPH, he attempted to adjust the driver’s side seat however, the handle fractured. The contact stated that ss a result of the failure, the front driver’s side seat shifted backwards separating from the seat back frame. The contact stated that the failure almost caused the vehicle to crash, causing the contact to jerk the steering wheel and swerve. The contact was able to adjust himself and regain control of the vehicle. The contact notified the dealer and was informed that the VIN was included in the NHTSA Campaign Number: 21V302000 (Seats). The contact stated that the vehicle was taken to another dealer who diagnosed and determined that the seat back frame assembly needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that he would receive a call back. The failure mileage was approximately 11,117.
Corrective Action:
The contact owns a 2021 Hyundai Elantra. The contact stated while driving 70 MPH, he attempted to adjust the driver’s side seat however, the handle fractured. The contact stated that ss a result of the failure, the front driver’s side seat shifted backwards separating from the seat back frame. The contact stated that the failure almost caused the vehicle to crash, causing the contact to jerk the steering wheel and swerve. The contact was able to adjust himself and regain control of the vehicle. The contact notified the dealer and was informed that the VIN was included in the NHTSA Campaign Number: 21V302000 (Seats). The contact stated that the vehicle was taken to another dealer who diagnosed and determined that the seat back frame assembly needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that he would receive a call back. The failure mileage was approximately 11,117.
Additional Notes:
The contact owns a 2021 Hyundai Elantra. The contact stated while driving 70 MPH, he attempted to adjust the driver’s side seat however, the handle fractured. The contact stated that ss a result of the failure, the front driver’s side seat shifted backwards separating from the seat back frame. The contact stated that the failure almost caused the vehicle to crash, causing the contact to jerk the steering wheel and swerve. The contact was able to adjust himself and regain control of the vehicle. The contact notified the dealer and was informed that the VIN was included in the NHTSA Campaign Number: 21V302000 (Seats). The contact stated that the vehicle was taken to another dealer who diagnosed and determined that the seat back frame assembly needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was provided a case number and informed that he would receive a call back. The failure mileage was approximately 11,117.
Mfg Campaign: 11524919
Recall Date: Jun 1, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was traveling in the rain and a CHECK FORWARD SAFETY SYSTEM warning appeared on my dashboard. There was nothing in front of me to set that off. I notified the dealership and they said it was an alignment code and must have gotten hit.( Which I doubt) so wasn't covered under warranty.
Corrective Action:
I was traveling in the rain and a CHECK FORWARD SAFETY SYSTEM warning appeared on my dashboard. There was nothing in front of me to set that off. I notified the dealership and they said it was an alignment code and must have gotten hit.( Which I doubt) so wasn't covered under warranty.
Additional Notes:
I was traveling in the rain and a CHECK FORWARD SAFETY SYSTEM warning appeared on my dashboard. There was nothing in front of me to set that off. I notified the dealership and they said it was an alignment code and must have gotten hit.( Which I doubt) so wasn't covered under warranty.
Mfg Campaign: 11523885
Recall Date: May 25, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I completed an oil change at Greggs oil express in Porterville California on 02-11-2023. I have the invoice. On 02-24-2023, I went out of town. At approximately, 5:00 pm, I heard a loud bang, large amount of oil pouring out of the bottom of the car, the car became disabled and I pulled over to the side of the road. I had it towed to the closest Hyundai dealership in Victorville Ca. They provided me with a report that stated when receiving my oil change stating due to the drain plug issue is a direct result of a third party and was not covered under warranty. I then made contact with my insurance, an investigator also reported the same. I have both reports. I have made contact with Greggs Express where I received the oil change and it was suggested to report the incident as they have come across situations like this with the particular vehicle. Therefore, I am now stuck. It is not covered under warranty, not covered under insurance, and the cost is 10,000. Besides the fact that I could have been injured.
Corrective Action:
I completed an oil change at Greggs oil express in Porterville California on 02-11-2023. I have the invoice. On 02-24-2023, I went out of town. At approximately, 5:00 pm, I heard a loud bang, large amount of oil pouring out of the bottom of the car, the car became disabled and I pulled over to the side of the road. I had it towed to the closest Hyundai dealership in Victorville Ca. They provided me with a report that stated when receiving my oil change stating due to the drain plug issue is a direct result of a third party and was not covered under warranty. I then made contact with my insurance, an investigator also reported the same. I have both reports. I have made contact with Greggs Express where I received the oil change and it was suggested to report the incident as they have come across situations like this with the particular vehicle. Therefore, I am now stuck. It is not covered under warranty, not covered under insurance, and the cost is 10,000. Besides the fact that I could have been injured.
Additional Notes:
I completed an oil change at Greggs oil express in Porterville California on 02-11-2023. I have the invoice. On 02-24-2023, I went out of town. At approximately, 5:00 pm, I heard a loud bang, large amount of oil pouring out of the bottom of the car, the car became disabled and I pulled over to the side of the road. I had it towed to the closest Hyundai dealership in Victorville Ca. They provided me with a report that stated when receiving my oil change stating due to the drain plug issue is a direct result of a third party and was not covered under warranty. I then made contact with my insurance, an investigator also reported the same. I have both reports. I have made contact with Greggs Express where I received the oil change and it was suggested to report the incident as they have come across situations like this with the particular vehicle. Therefore, I am now stuck. It is not covered under warranty, not covered under insurance, and the cost is 10,000. Besides the fact that I could have been injured.
Mfg Campaign: 11518666
Recall Date: Apr 24, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I completed an oil change at Greggs oil express in Porterville California on 02-11-2023. I have the invoice. On 02-24-2023, I went out of town. At approximately, 5:00 pm, I heard a loud bang, large amount of oil pouring out of the bottom of the car, the car became disabled and I pulled over to the side of the road. I had it towed to the closest Hyundai dealership in Victorville Ca. They provided me with a report that stated when receiving my oil change stating due to the drain plug issue is a direct result of a third party and was not covered under warranty. I then made contact with my insurance, an investigator also reported the same. I have both reports. I have made contact with Greggs Express where I received the oil change and it was suggested to report the incident as they have come across situations like this with the particular vehicle. Therefore, I am now stuck. It is not covered under warranty, not covered under insurance, and the cost is 10,000. Besides the fact that I could have been injured.
Corrective Action:
I completed an oil change at Greggs oil express in Porterville California on 02-11-2023. I have the invoice. On 02-24-2023, I went out of town. At approximately, 5:00 pm, I heard a loud bang, large amount of oil pouring out of the bottom of the car, the car became disabled and I pulled over to the side of the road. I had it towed to the closest Hyundai dealership in Victorville Ca. They provided me with a report that stated when receiving my oil change stating due to the drain plug issue is a direct result of a third party and was not covered under warranty. I then made contact with my insurance, an investigator also reported the same. I have both reports. I have made contact with Greggs Express where I received the oil change and it was suggested to report the incident as they have come across situations like this with the particular vehicle. Therefore, I am now stuck. It is not covered under warranty, not covered under insurance, and the cost is 10,000. Besides the fact that I could have been injured.
Additional Notes:
I completed an oil change at Greggs oil express in Porterville California on 02-11-2023. I have the invoice. On 02-24-2023, I went out of town. At approximately, 5:00 pm, I heard a loud bang, large amount of oil pouring out of the bottom of the car, the car became disabled and I pulled over to the side of the road. I had it towed to the closest Hyundai dealership in Victorville Ca. They provided me with a report that stated when receiving my oil change stating due to the drain plug issue is a direct result of a third party and was not covered under warranty. I then made contact with my insurance, an investigator also reported the same. I have both reports. I have made contact with Greggs Express where I received the oil change and it was suggested to report the incident as they have come across situations like this with the particular vehicle. Therefore, I am now stuck. It is not covered under warranty, not covered under insurance, and the cost is 10,000. Besides the fact that I could have been injured.
Mfg Campaign: 11518666
Recall Date: Apr 24, 2023
Hyundai Motor America
Defect Description:
CHILD SEAT:BASE
Potential Consequences:
The contact owns a Maxi Cosi Coral XP car seat, Model Number: IC313FNDV, Manufactured: 10/09/2020. The car seat was being used in a 2021 Hyundai Elantra. The contact stated that the seat base failed to separate from the stroller when the release handle was pulled firmly. The contact stated that several attempts were needed to remove the car seat from the stroller. The child was not in the car seat during the failure. The contact later received notification of NHTSA Campaign Number: 23C002000 (Child Seat), which she related to the failure. The manufacturer was notified of the failure. The car seat was not replaced.
Corrective Action:
The contact owns a Maxi Cosi Coral XP car seat, Model Number: IC313FNDV, Manufactured: 10/09/2020. The car seat was being used in a 2021 Hyundai Elantra. The contact stated that the seat base failed to separate from the stroller when the release handle was pulled firmly. The contact stated that several attempts were needed to remove the car seat from the stroller. The child was not in the car seat during the failure. The contact later received notification of NHTSA Campaign Number: 23C002000 (Child Seat), which she related to the failure. The manufacturer was notified of the failure. The car seat was not replaced.
Additional Notes:
The contact owns a Maxi Cosi Coral XP car seat, Model Number: IC313FNDV, Manufactured: 10/09/2020. The car seat was being used in a 2021 Hyundai Elantra. The contact stated that the seat base failed to separate from the stroller when the release handle was pulled firmly. The contact stated that several attempts were needed to remove the car seat from the stroller. The child was not in the car seat during the failure. The contact later received notification of NHTSA Campaign Number: 23C002000 (Child Seat), which she related to the failure. The manufacturer was notified of the failure. The car seat was not replaced.
Mfg Campaign: 11512372
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2021 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, who informed the contact there was a crack on the radiator. Additionally, the dealer determined that the failure was possibly collision related; however, the contact stated that the vehicle was not involved in a collision. The manufacturer was not made aware of the failure. The failure mileage was 39,573.
Corrective Action:
The contact owns a 2021 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, who informed the contact there was a crack on the radiator. Additionally, the dealer determined that the failure was possibly collision related; however, the contact stated that the vehicle was not involved in a collision. The manufacturer was not made aware of the failure. The failure mileage was 39,573.
Additional Notes:
The contact owns a 2021 Hyundai Elantra. The contact stated that while driving at an undisclosed speed, the vehicle overheated. The vehicle was taken to the dealer, who informed the contact there was a crack on the radiator. Additionally, the dealer determined that the failure was possibly collision related; however, the contact stated that the vehicle was not involved in a collision. The manufacturer was not made aware of the failure. The failure mileage was 39,573.
Mfg Campaign: 11512434
Recall Date: Mar 17, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Check Forward Safety System Message. Smart cruise disabled
Corrective Action:
Check Forward Safety System Message. Smart cruise disabled
Additional Notes:
Check Forward Safety System Message. Smart cruise disabled
Mfg Campaign: 11510115
Recall Date: Mar 4, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Check Forward Safety System Message. Smart cruise disabled
Corrective Action:
Check Forward Safety System Message. Smart cruise disabled
Additional Notes:
Check Forward Safety System Message. Smart cruise disabled
Mfg Campaign: 11510115
Recall Date: Mar 4, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Corrective Action:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Additional Notes:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Mfg Campaign: 11510150
Recall Date: Mar 4, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Corrective Action:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Additional Notes:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Mfg Campaign: 11510150
Recall Date: Mar 4, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Corrective Action:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Additional Notes:
I was driving using cruise control when suddenly I got the error message “Check Forward Safety System” and my cruise control no longer functions. Turned car off and back on and message is still there. As the emergency braking system stopped working, this is a safety issue. Have not taken it to dealer yet. The car has other software/electrical issues related to the reverse camera and Apple CarPlay. There seems to be several software issues with this car.
Mfg Campaign: 11510150
Recall Date: Mar 4, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:HORN
Potential Consequences:
Horn stopped working.
Corrective Action:
Horn stopped working.
Additional Notes:
Horn stopped working.
Mfg Campaign: 11506585
Recall Date: Feb 10, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Corrective Action:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Additional Notes:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Mfg Campaign: 11505991
Recall Date: Feb 7, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Corrective Action:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Additional Notes:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Mfg Campaign: 11505991
Recall Date: Feb 7, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Corrective Action:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Additional Notes:
The forward collision warning stopped working several months ago. We gave the (leased) car to the dealer for repairs after 4 weeks of waiting (parts, etc.) We were told the car was fixed and ready for pick-up. I drove it from Baltimore to DC for a meeting and on several occassions when car stopped abruptly in front of me on the highway it did not give a warning, when I tried using cruise control, it would not engage because the conditions for doing so had not been met - same message I had when foward collision was not working. It's pretty clear that this was not fixed and instead they must have changed the messaging so that it does not appear as a warning when you start the car. The feature is really important to us because it has prevented a potentially fatal accident on a winding road in NY state where we found a truck on our lane due to a downed tree on the other lane - the car braked well before I did- which is the point of these safety systems. The dealer is Len Stoler Hyundai in Owings Mills
Mfg Campaign: 11505991
Recall Date: Feb 7, 2023
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