Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Elantra N and 2022-2023 Elantra vehicles. The emblem on the cover of the driver's front air bag may not have been welded properly, which can result in the emblem detaching upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 234
Recall Date: Aug 18, 2022
Consumer Complaints
110 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.
Corrective Action:
While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.
Additional Notes:
While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.
Mfg Campaign: 11632815
Recall Date: Dec 28, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.
Corrective Action:
While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.
Additional Notes:
While driving at highway speeds the vehicle will suddenly decelerate forcing vehicles behind said vehicle to make defensive maneuvers to avoid hitting our vehicle. We have taken the vehicle to the dealership twice for this condition. This time we were told it was the EGR valve, but it was on backorder. We are now forced to drive this vehicle until it is repaired.
Mfg Campaign: 11632815
Recall Date: Dec 28, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall
Corrective Action:
The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall
Additional Notes:
The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall
Mfg Campaign: 11631319
Recall Date: Dec 17, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall
Corrective Action:
The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall
Additional Notes:
The rear view backup camera doesn’t show. Some days it works most of the time it’s green and distorted. I know it’s common issue so it should be apart of the 21-22 Elantra recall
Mfg Campaign: 11631319
Recall Date: Dec 17, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Horn just stopped working! Fuses are intact. I see this is a consistent complaint for this model. Cannot pass safety inspection and I’ve only had the car for a year
Corrective Action:
Horn just stopped working! Fuses are intact. I see this is a consistent complaint for this model. Cannot pass safety inspection and I’ve only had the car for a year
Additional Notes:
Horn just stopped working! Fuses are intact. I see this is a consistent complaint for this model. Cannot pass safety inspection and I’ve only had the car for a year
Mfg Campaign: 11631085
Recall Date: Dec 16, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Corrective Action:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Additional Notes:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Mfg Campaign: 11622137
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Corrective Action:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Additional Notes:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Mfg Campaign: 11622137
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Corrective Action:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Additional Notes:
I have been encountering a series of troubling and erratic issues with my vehicle. These problems occur under various driving conditions, including acceleration, steady-state driving, and braking. However, the most prevalent and problematic occurrences seem to transpire during acceleration and braking. During acceleration, I've observed inconsistent behavior. Sometimes, the car shifts smoothly, with minimal torque drop between gears. On other occasions, the vehicle accelerates initially but then abruptly loses all power between gears, resembling the sensation of someone engaging the clutch in a manual vehicle and shifting slowly. This results in a temporary power loss lasting 1-2 seconds, followed by an over-revving and clutch slip, leading to an unintended surge in acceleration. The issues I've encountered during braking typically begin with a chattering noise and vibrations that seem to be an imbalanced or shocked reciprocating mass, I can assume maybe one of the clutches/flywheel . This is often followed by decreased brake pedal linearity, requiring increased brake pedal pressure to stop. This normally results in an unintended aggressive forward jerk just before coming to a stop, akin to someone releasing a clutch on a manual transmission vehicle too quickly when downshifting while the engine speed is too low. One night I went to get diapers for my baby and it was raining and I hit the breaks and the breaks lost control and I crashed into a median wall and my car kept spinning around. Ambulance were called and I was admitted to the hospital with minor injuries.
Mfg Campaign: 11622137
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The vehicle applies automatic emergency brakes when another vehicle passes close by from behind in an adjacent lane, when the Blind Spot Collision Avoidance Assist, feature is set to “Active Assist.” The owner’s manual states that this feature operates when the turn signal is turned on in the direction of the detected vehicle. However, my experience shows that the car applies brakes even when the turn signal is off and the vehicle is driving straight within its lane, without changing lanes. As per NHTSA description automatic breaks to be applied if the driver ignores the warning and tries to change the lane. But Hyundai design applies brakes even if car driven within lane without any warning before applying break
Corrective Action:
The vehicle applies automatic emergency brakes when another vehicle passes close by from behind in an adjacent lane, when the Blind Spot Collision Avoidance Assist, feature is set to “Active Assist.” The owner’s manual states that this feature operates when the turn signal is turned on in the direction of the detected vehicle. However, my experience shows that the car applies brakes even when the turn signal is off and the vehicle is driving straight within its lane, without changing lanes. As per NHTSA description automatic breaks to be applied if the driver ignores the warning and tries to change the lane. But Hyundai design applies brakes even if car driven within lane without any warning before applying break
Additional Notes:
The vehicle applies automatic emergency brakes when another vehicle passes close by from behind in an adjacent lane, when the Blind Spot Collision Avoidance Assist, feature is set to “Active Assist.” The owner’s manual states that this feature operates when the turn signal is turned on in the direction of the detected vehicle. However, my experience shows that the car applies brakes even when the turn signal is off and the vehicle is driving straight within its lane, without changing lanes. As per NHTSA description automatic breaks to be applied if the driver ignores the warning and tries to change the lane. But Hyundai design applies brakes even if car driven within lane without any warning before applying break
Mfg Campaign: 11616853
Recall Date: Sep 27, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The vehicle applies automatic emergency brakes when another vehicle passes close by from behind in an adjacent lane, when the Blind Spot Collision Avoidance Assist, feature is set to “Active Assist.” The owner’s manual states that this feature operates when the turn signal is turned on in the direction of the detected vehicle. However, my experience shows that the car applies brakes even when the turn signal is off and the vehicle is driving straight within its lane, without changing lanes. As per NHTSA description automatic breaks to be applied if the driver ignores the warning and tries to change the lane. But Hyundai design applies brakes even if car driven within lane without any warning before applying break
Corrective Action:
The vehicle applies automatic emergency brakes when another vehicle passes close by from behind in an adjacent lane, when the Blind Spot Collision Avoidance Assist, feature is set to “Active Assist.” The owner’s manual states that this feature operates when the turn signal is turned on in the direction of the detected vehicle. However, my experience shows that the car applies brakes even when the turn signal is off and the vehicle is driving straight within its lane, without changing lanes. As per NHTSA description automatic breaks to be applied if the driver ignores the warning and tries to change the lane. But Hyundai design applies brakes even if car driven within lane without any warning before applying break
Additional Notes:
The vehicle applies automatic emergency brakes when another vehicle passes close by from behind in an adjacent lane, when the Blind Spot Collision Avoidance Assist, feature is set to “Active Assist.” The owner’s manual states that this feature operates when the turn signal is turned on in the direction of the detected vehicle. However, my experience shows that the car applies brakes even when the turn signal is off and the vehicle is driving straight within its lane, without changing lanes. As per NHTSA description automatic breaks to be applied if the driver ignores the warning and tries to change the lane. But Hyundai design applies brakes even if car driven within lane without any warning before applying break
Mfg Campaign: 11616853
Recall Date: Sep 27, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There was a recent over the air software update. Since the update, the speed limit shown on the dashboard, does not match the posted speed limit. This causes the cruise control to change from 70mph, to 55mph. This happened a few times, and always at the same place on the PA Turnpike. Yesterday it did it and there was a tractor trailer behind me. When my car started to decelerate, the driver of the truck laid on the horn because he had to react quickly. I am lucky that he did not hit the rear of my car. This is a safety issue! Also, why does Hyundai feel the need to control drivers speed, especially when there is no government mandate to do so.
Corrective Action:
There was a recent over the air software update. Since the update, the speed limit shown on the dashboard, does not match the posted speed limit. This causes the cruise control to change from 70mph, to 55mph. This happened a few times, and always at the same place on the PA Turnpike. Yesterday it did it and there was a tractor trailer behind me. When my car started to decelerate, the driver of the truck laid on the horn because he had to react quickly. I am lucky that he did not hit the rear of my car. This is a safety issue! Also, why does Hyundai feel the need to control drivers speed, especially when there is no government mandate to do so.
Additional Notes:
There was a recent over the air software update. Since the update, the speed limit shown on the dashboard, does not match the posted speed limit. This causes the cruise control to change from 70mph, to 55mph. This happened a few times, and always at the same place on the PA Turnpike. Yesterday it did it and there was a tractor trailer behind me. When my car started to decelerate, the driver of the truck laid on the horn because he had to react quickly. I am lucky that he did not hit the rear of my car. This is a safety issue! Also, why does Hyundai feel the need to control drivers speed, especially when there is no government mandate to do so.
Mfg Campaign: 11616598
Recall Date: Sep 26, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Car was breaking hard because of Active Assist despite that no car was in front. It was breaking consistently until I finally was able to disable the Active Assist. Luckily, there was traffic and driving at less than 20mph but this also happened some time last year at the same area where there was no traffic and was going at a minimum speed of 45mph and to have the Active Assist break hard put me at great risk of getting rear ended. I have footage from the dash cam which I unfortunately cannot attach as it's more than the 10MB limit.
Corrective Action:
Car was breaking hard because of Active Assist despite that no car was in front. It was breaking consistently until I finally was able to disable the Active Assist. Luckily, there was traffic and driving at less than 20mph but this also happened some time last year at the same area where there was no traffic and was going at a minimum speed of 45mph and to have the Active Assist break hard put me at great risk of getting rear ended. I have footage from the dash cam which I unfortunately cannot attach as it's more than the 10MB limit.
Additional Notes:
Car was breaking hard because of Active Assist despite that no car was in front. It was breaking consistently until I finally was able to disable the Active Assist. Luckily, there was traffic and driving at less than 20mph but this also happened some time last year at the same area where there was no traffic and was going at a minimum speed of 45mph and to have the Active Assist break hard put me at great risk of getting rear ended. I have footage from the dash cam which I unfortunately cannot attach as it's more than the 10MB limit.
Mfg Campaign: 11615131
Recall Date: Sep 18, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. During the failure the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the cause of the failure was due to faulty motor mount bushings. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 290.
Corrective Action:
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. During the failure the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the cause of the failure was due to faulty motor mount bushings. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 290.
Additional Notes:
The contact owns a 2023 Hyundai Elantra. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled. During the failure the check engine warning light illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the cause of the failure was due to faulty motor mount bushings. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 290.
Mfg Campaign: 11614125
Recall Date: Sep 12, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On July 28th 2024, I took my new 2023 Hyundai Elantra to its first oil change at a Take 5 oil change center. They replaced the oil, filter, checked the fluid levels in my car, and topped the fluids off. That evening, I noticed there was a liquid leaking from behind the passenger side tire, and at first thought it was water from the A/C, but in the morning, I noticed a puddle of liquid was under the car. I went back to Take 5 on August 5th and informed them that I believed there was coolant leaking from the vehicle following my oil change. The worker checked and said my coolant reservoir was completely empty, and he refilled the coolant and told me to take it to be diagnosed at a full service auto center. On August 13th I noticed there was a smell of burning metal coming from the engine bay when I turned the car on and took it to a Firestone where they informed me that the radiator cap had failed and was no longer holding the pressure in the radiator, and that almost all the coolant had leaked from my car. I had the radiator cap replaced and kept the original to take to the Hyundai dealership to see if this was a manufacturers defect or the result of improper handling by the Take 5 worker.
Corrective Action:
On July 28th 2024, I took my new 2023 Hyundai Elantra to its first oil change at a Take 5 oil change center. They replaced the oil, filter, checked the fluid levels in my car, and topped the fluids off. That evening, I noticed there was a liquid leaking from behind the passenger side tire, and at first thought it was water from the A/C, but in the morning, I noticed a puddle of liquid was under the car. I went back to Take 5 on August 5th and informed them that I believed there was coolant leaking from the vehicle following my oil change. The worker checked and said my coolant reservoir was completely empty, and he refilled the coolant and told me to take it to be diagnosed at a full service auto center. On August 13th I noticed there was a smell of burning metal coming from the engine bay when I turned the car on and took it to a Firestone where they informed me that the radiator cap had failed and was no longer holding the pressure in the radiator, and that almost all the coolant had leaked from my car. I had the radiator cap replaced and kept the original to take to the Hyundai dealership to see if this was a manufacturers defect or the result of improper handling by the Take 5 worker.
Additional Notes:
On July 28th 2024, I took my new 2023 Hyundai Elantra to its first oil change at a Take 5 oil change center. They replaced the oil, filter, checked the fluid levels in my car, and topped the fluids off. That evening, I noticed there was a liquid leaking from behind the passenger side tire, and at first thought it was water from the A/C, but in the morning, I noticed a puddle of liquid was under the car. I went back to Take 5 on August 5th and informed them that I believed there was coolant leaking from the vehicle following my oil change. The worker checked and said my coolant reservoir was completely empty, and he refilled the coolant and told me to take it to be diagnosed at a full service auto center. On August 13th I noticed there was a smell of burning metal coming from the engine bay when I turned the car on and took it to a Firestone where they informed me that the radiator cap had failed and was no longer holding the pressure in the radiator, and that almost all the coolant had leaked from my car. I had the radiator cap replaced and kept the original to take to the Hyundai dealership to see if this was a manufacturers defect or the result of improper handling by the Take 5 worker.
Mfg Campaign: 11608241
Recall Date: Aug 13, 2024
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2023 Hyundai Elantra equipped with Kumho Tires, Tire Line: Solus, Tire Size: 205/55/R16, DOT Number: 1K2LMYAY. The contact stated that when his daughter started the vehicle in the driveway, she felt that the vehicle was riding low on the driver's front tire side. The contact stated that he and his daughter observed a blister on the tire sidewall that had burst. The contact stated that the tire was flat. The vehicle was not taken to an independent mechanic or tire repair shop. The tire was not inspected and was not replaced. The contact stated that the failure was the third Kumho Solus 205/55/R16 that had developed blisters on the sidewall and failed. The approximate vehicle failure mileage was 20,000 and the tire failure mileage was 3,500.
Corrective Action:
The contact owns a 2023 Hyundai Elantra equipped with Kumho Tires, Tire Line: Solus, Tire Size: 205/55/R16, DOT Number: 1K2LMYAY. The contact stated that when his daughter started the vehicle in the driveway, she felt that the vehicle was riding low on the driver's front tire side. The contact stated that he and his daughter observed a blister on the tire sidewall that had burst. The contact stated that the tire was flat. The vehicle was not taken to an independent mechanic or tire repair shop. The tire was not inspected and was not replaced. The contact stated that the failure was the third Kumho Solus 205/55/R16 that had developed blisters on the sidewall and failed. The approximate vehicle failure mileage was 20,000 and the tire failure mileage was 3,500.
Additional Notes:
The contact owns a 2023 Hyundai Elantra equipped with Kumho Tires, Tire Line: Solus, Tire Size: 205/55/R16, DOT Number: 1K2LMYAY. The contact stated that when his daughter started the vehicle in the driveway, she felt that the vehicle was riding low on the driver's front tire side. The contact stated that he and his daughter observed a blister on the tire sidewall that had burst. The contact stated that the tire was flat. The vehicle was not taken to an independent mechanic or tire repair shop. The tire was not inspected and was not replaced. The contact stated that the failure was the third Kumho Solus 205/55/R16 that had developed blisters on the sidewall and failed. The approximate vehicle failure mileage was 20,000 and the tire failure mileage was 3,500.
Mfg Campaign: 11607022
Recall Date: Aug 7, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The contact owned a 2023 Hyundai Elantra. The contact stated while the contact's daughter was driving at an undisclosed speed, the lane assist was activated, however, the vehicle independently steered to the right. The contact stated that the failure occurred on a two-lane road. The contact stated that due to the failure, the vehicle crashed into a ditch, where there was a concrete covert where the vehicle came to a stop in an open ditch. The contact stated that the transmission and other unknown parts were detached from the vehicle. The vehicle was towed to a tow yard. The vehicle was deemed a total loss. The contact stated that the vehicle had been taken to the dealer previously because of failure and an unknown sensor had been replaced. The manufacturer was made aware of the failure. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,305.
Corrective Action:
The contact owned a 2023 Hyundai Elantra. The contact stated while the contact's daughter was driving at an undisclosed speed, the lane assist was activated, however, the vehicle independently steered to the right. The contact stated that the failure occurred on a two-lane road. The contact stated that due to the failure, the vehicle crashed into a ditch, where there was a concrete covert where the vehicle came to a stop in an open ditch. The contact stated that the transmission and other unknown parts were detached from the vehicle. The vehicle was towed to a tow yard. The vehicle was deemed a total loss. The contact stated that the vehicle had been taken to the dealer previously because of failure and an unknown sensor had been replaced. The manufacturer was made aware of the failure. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,305.
Additional Notes:
The contact owned a 2023 Hyundai Elantra. The contact stated while the contact's daughter was driving at an undisclosed speed, the lane assist was activated, however, the vehicle independently steered to the right. The contact stated that the failure occurred on a two-lane road. The contact stated that due to the failure, the vehicle crashed into a ditch, where there was a concrete covert where the vehicle came to a stop in an open ditch. The contact stated that the transmission and other unknown parts were detached from the vehicle. The vehicle was towed to a tow yard. The vehicle was deemed a total loss. The contact stated that the vehicle had been taken to the dealer previously because of failure and an unknown sensor had been replaced. The manufacturer was made aware of the failure. In addition, the contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 20,305.
Mfg Campaign: 11601558
Recall Date: Jul 12, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving at the freeway, the car engine failed. Car alarms went off and digital dashboard show alert of the engine failure. Battery and all other symbols in the dashboard lighted up as well. The vehicle lost speed. Dashboard displayed text indicating to shift gear to neutral and to press the start engine button. Engine restarted after following directions.
Corrective Action:
While driving at the freeway, the car engine failed. Car alarms went off and digital dashboard show alert of the engine failure. Battery and all other symbols in the dashboard lighted up as well. The vehicle lost speed. Dashboard displayed text indicating to shift gear to neutral and to press the start engine button. Engine restarted after following directions.
Additional Notes:
While driving at the freeway, the car engine failed. Car alarms went off and digital dashboard show alert of the engine failure. Battery and all other symbols in the dashboard lighted up as well. The vehicle lost speed. Dashboard displayed text indicating to shift gear to neutral and to press the start engine button. Engine restarted after following directions.
Mfg Campaign: 11601622
Recall Date: Jul 12, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
car applies emergency brakes when another vehicle passes close by at higher speed from behind in adjacent lane when the blind spot collision feature in my car is set to "Active Assist". As per the owner’s manual page number 7-46 to 7-52, the collision assist is designed to operate when turn signal is turned on in the direction of detected vehicle. Also, it is mentioned that the audible warning will sound. In actual scenario car is applying breaks even when turn signal is off, driving straight, no lane change. Also, there is no audible warning sound when car applies automatic brake. Owner’s manuals write up is not matching with the issue I observed, and this is very serious safety issue.
Corrective Action:
car applies emergency brakes when another vehicle passes close by at higher speed from behind in adjacent lane when the blind spot collision feature in my car is set to "Active Assist". As per the owner’s manual page number 7-46 to 7-52, the collision assist is designed to operate when turn signal is turned on in the direction of detected vehicle. Also, it is mentioned that the audible warning will sound. In actual scenario car is applying breaks even when turn signal is off, driving straight, no lane change. Also, there is no audible warning sound when car applies automatic brake. Owner’s manuals write up is not matching with the issue I observed, and this is very serious safety issue.
Additional Notes:
car applies emergency brakes when another vehicle passes close by at higher speed from behind in adjacent lane when the blind spot collision feature in my car is set to "Active Assist". As per the owner’s manual page number 7-46 to 7-52, the collision assist is designed to operate when turn signal is turned on in the direction of detected vehicle. Also, it is mentioned that the audible warning will sound. In actual scenario car is applying breaks even when turn signal is off, driving straight, no lane change. Also, there is no audible warning sound when car applies automatic brake. Owner’s manuals write up is not matching with the issue I observed, and this is very serious safety issue.
Mfg Campaign: 11594963
Recall Date: Jun 17, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Corrective Action:
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Additional Notes:
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Mfg Campaign: 11590624
Recall Date: May 24, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Corrective Action:
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Additional Notes:
Multiple times driving on highway at posted speed limit and vehicle displays emergency braking system and just comes to complete stop on highway with oncoming cars going 65mph. Has happened 3 times before.
Mfg Campaign: 11590624
Recall Date: May 24, 2024
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