Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Ioniq 5 vehicles. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism, which can allow the vehicle to rollaway.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 228
Recall Date: May 11, 2022
Consumer Complaints
465 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving the vehicle in a local road and felt sudden drop in vehicle speed. Had to press hard the acceleration pedal to avoid any collision from behind. The vehicle could not gain enough speed in a ~45~60mile speed zone and driven ~2miles slowly to work place. The vehicle had to be towed to a local delearship as they suggested. The warning message was 'Stop vehicle and check Power supply' immediately after and changed to 'Check EV System' when started ~1hr later at the time of towing. The local dealership diagnosed it to be needing a new ICCU board, integrated charge control unit, which is in back order for ~2weeks (vehicle is still at dealership). In hindsight (after hearing recent news on ICCU failure of Ioniq5), the vehicle had a related issue in Feb 2023. At that time, the vehicle electrical system got blacked-out in my garage (it didn't respond to any button pressing with completely dark dashboard screen). It was towed to a local dealership since jump jump start could not fix it. They replaced a 12V battery for which local dealership could not give me convencing reason for the dead 12V battery .
Corrective Action:
Was driving the vehicle in a local road and felt sudden drop in vehicle speed. Had to press hard the acceleration pedal to avoid any collision from behind. The vehicle could not gain enough speed in a ~45~60mile speed zone and driven ~2miles slowly to work place. The vehicle had to be towed to a local delearship as they suggested. The warning message was 'Stop vehicle and check Power supply' immediately after and changed to 'Check EV System' when started ~1hr later at the time of towing. The local dealership diagnosed it to be needing a new ICCU board, integrated charge control unit, which is in back order for ~2weeks (vehicle is still at dealership). In hindsight (after hearing recent news on ICCU failure of Ioniq5), the vehicle had a related issue in Feb 2023. At that time, the vehicle electrical system got blacked-out in my garage (it didn't respond to any button pressing with completely dark dashboard screen). It was towed to a local dealership since jump jump start could not fix it. They replaced a 12V battery for which local dealership could not give me convencing reason for the dead 12V battery .
Additional Notes:
Was driving the vehicle in a local road and felt sudden drop in vehicle speed. Had to press hard the acceleration pedal to avoid any collision from behind. The vehicle could not gain enough speed in a ~45~60mile speed zone and driven ~2miles slowly to work place. The vehicle had to be towed to a local delearship as they suggested. The warning message was 'Stop vehicle and check Power supply' immediately after and changed to 'Check EV System' when started ~1hr later at the time of towing. The local dealership diagnosed it to be needing a new ICCU board, integrated charge control unit, which is in back order for ~2weeks (vehicle is still at dealership). In hindsight (after hearing recent news on ICCU failure of Ioniq5), the vehicle had a related issue in Feb 2023. At that time, the vehicle electrical system got blacked-out in my garage (it didn't respond to any button pressing with completely dark dashboard screen). It was towed to a local dealership since jump jump start could not fix it. They replaced a 12V battery for which local dealership could not give me convencing reason for the dead 12V battery .
Mfg Campaign: 11528536
Recall Date: Jun 23, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Was driving the vehicle in a local road and felt sudden drop in vehicle speed. Had to press hard the acceleration pedal to avoid any collision from behind. The vehicle could not gain enough speed in a ~45~60mile speed zone and driven ~2miles slowly to work place. The vehicle had to be towed to a local delearship as they suggested. The warning message was 'Stop vehicle and check Power supply' immediately after and changed to 'Check EV System' when started ~1hr later at the time of towing. The local dealership diagnosed it to be needing a new ICCU board, integrated charge control unit, which is in back order for ~2weeks (vehicle is still at dealership). In hindsight (after hearing recent news on ICCU failure of Ioniq5), the vehicle had a related issue in Feb 2023. At that time, the vehicle electrical system got blacked-out in my garage (it didn't respond to any button pressing with completely dark dashboard screen). It was towed to a local dealership since jump jump start could not fix it. They replaced a 12V battery for which local dealership could not give me convencing reason for the dead 12V battery .
Corrective Action:
Was driving the vehicle in a local road and felt sudden drop in vehicle speed. Had to press hard the acceleration pedal to avoid any collision from behind. The vehicle could not gain enough speed in a ~45~60mile speed zone and driven ~2miles slowly to work place. The vehicle had to be towed to a local delearship as they suggested. The warning message was 'Stop vehicle and check Power supply' immediately after and changed to 'Check EV System' when started ~1hr later at the time of towing. The local dealership diagnosed it to be needing a new ICCU board, integrated charge control unit, which is in back order for ~2weeks (vehicle is still at dealership). In hindsight (after hearing recent news on ICCU failure of Ioniq5), the vehicle had a related issue in Feb 2023. At that time, the vehicle electrical system got blacked-out in my garage (it didn't respond to any button pressing with completely dark dashboard screen). It was towed to a local dealership since jump jump start could not fix it. They replaced a 12V battery for which local dealership could not give me convencing reason for the dead 12V battery .
Additional Notes:
Was driving the vehicle in a local road and felt sudden drop in vehicle speed. Had to press hard the acceleration pedal to avoid any collision from behind. The vehicle could not gain enough speed in a ~45~60mile speed zone and driven ~2miles slowly to work place. The vehicle had to be towed to a local delearship as they suggested. The warning message was 'Stop vehicle and check Power supply' immediately after and changed to 'Check EV System' when started ~1hr later at the time of towing. The local dealership diagnosed it to be needing a new ICCU board, integrated charge control unit, which is in back order for ~2weeks (vehicle is still at dealership). In hindsight (after hearing recent news on ICCU failure of Ioniq5), the vehicle had a related issue in Feb 2023. At that time, the vehicle electrical system got blacked-out in my garage (it didn't respond to any button pressing with completely dark dashboard screen). It was towed to a local dealership since jump jump start could not fix it. They replaced a 12V battery for which local dealership could not give me convencing reason for the dead 12V battery .
Mfg Campaign: 11528536
Recall Date: Jun 23, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Ioniq 5 continuously fails to complete charging when on level-2 EVSE. Charging port and plug feel extremely warm to the touch, even in cool ambient weather. Multiple UL-listed charge cables yield similar results, while working perfectly well with other EVs.
Corrective Action:
Ioniq 5 continuously fails to complete charging when on level-2 EVSE. Charging port and plug feel extremely warm to the touch, even in cool ambient weather. Multiple UL-listed charge cables yield similar results, while working perfectly well with other EVs.
Additional Notes:
Ioniq 5 continuously fails to complete charging when on level-2 EVSE. Charging port and plug feel extremely warm to the touch, even in cool ambient weather. Multiple UL-listed charge cables yield similar results, while working perfectly well with other EVs.
Mfg Campaign: 11528250
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Ioniq 5 continuously fails to complete charging when on level-2 EVSE. Charging port and plug feel extremely warm to the touch, even in cool ambient weather. Multiple UL-listed charge cables yield similar results, while working perfectly well with other EVs.
Corrective Action:
Ioniq 5 continuously fails to complete charging when on level-2 EVSE. Charging port and plug feel extremely warm to the touch, even in cool ambient weather. Multiple UL-listed charge cables yield similar results, while working perfectly well with other EVs.
Additional Notes:
Ioniq 5 continuously fails to complete charging when on level-2 EVSE. Charging port and plug feel extremely warm to the touch, even in cool ambient weather. Multiple UL-listed charge cables yield similar results, while working perfectly well with other EVs.
Mfg Campaign: 11528250
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have installed a hard wired 240V/48 amp EVSE for charging my vehicle at home. When charging at any current above 32 amps, the charger on the car is apparently overheating and causing charging to stop for approximately 3 minutes and restart charging then stopping again after another 30 seconds or so. Hyundai has issued a "fix" for this which simply throttles the maximum potential amperage delivered, resulting in delayed charging of the main vehicle battery. There are no warnings in the vehicle when this occurs, I just get a notification in the Hyundai app that charging was stopped. My only current workaround is to drop the amperage to 32 amps, which is 33% slower charging than I anticipated when installing the EVSE. Had I known of this issue, I could have opted for a less expensive and easier install method, but Hyundai issues no such warning when you purchase the vehicle.
Corrective Action:
I have installed a hard wired 240V/48 amp EVSE for charging my vehicle at home. When charging at any current above 32 amps, the charger on the car is apparently overheating and causing charging to stop for approximately 3 minutes and restart charging then stopping again after another 30 seconds or so. Hyundai has issued a "fix" for this which simply throttles the maximum potential amperage delivered, resulting in delayed charging of the main vehicle battery. There are no warnings in the vehicle when this occurs, I just get a notification in the Hyundai app that charging was stopped. My only current workaround is to drop the amperage to 32 amps, which is 33% slower charging than I anticipated when installing the EVSE. Had I known of this issue, I could have opted for a less expensive and easier install method, but Hyundai issues no such warning when you purchase the vehicle.
Additional Notes:
I have installed a hard wired 240V/48 amp EVSE for charging my vehicle at home. When charging at any current above 32 amps, the charger on the car is apparently overheating and causing charging to stop for approximately 3 minutes and restart charging then stopping again after another 30 seconds or so. Hyundai has issued a "fix" for this which simply throttles the maximum potential amperage delivered, resulting in delayed charging of the main vehicle battery. There are no warnings in the vehicle when this occurs, I just get a notification in the Hyundai app that charging was stopped. My only current workaround is to drop the amperage to 32 amps, which is 33% slower charging than I anticipated when installing the EVSE. Had I known of this issue, I could have opted for a less expensive and easier install method, but Hyundai issues no such warning when you purchase the vehicle.
Mfg Campaign: 11528253
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The Hyundai Ioniq 5 advertises quick charging via level 2 (240v) supporting nearly 10 amps. Hyundai has acknowledged by issuing a TSB this year that the charging port overheats at high amperage and causes charging to cease before the battery reaches the intended state of charge. The TSB addresses the issue by slowing the rate of charge substantially when the port overheats. As a result, owners are unable to "refuel (charge)" the vehicle at the advertised rates. In addition to the overheating charge port posing a potential hazard, the result is that an uninformed owner may not have necessary charge to reach their destination.
Corrective Action:
The Hyundai Ioniq 5 advertises quick charging via level 2 (240v) supporting nearly 10 amps. Hyundai has acknowledged by issuing a TSB this year that the charging port overheats at high amperage and causes charging to cease before the battery reaches the intended state of charge. The TSB addresses the issue by slowing the rate of charge substantially when the port overheats. As a result, owners are unable to "refuel (charge)" the vehicle at the advertised rates. In addition to the overheating charge port posing a potential hazard, the result is that an uninformed owner may not have necessary charge to reach their destination.
Additional Notes:
The Hyundai Ioniq 5 advertises quick charging via level 2 (240v) supporting nearly 10 amps. Hyundai has acknowledged by issuing a TSB this year that the charging port overheats at high amperage and causes charging to cease before the battery reaches the intended state of charge. The TSB addresses the issue by slowing the rate of charge substantially when the port overheats. As a result, owners are unable to "refuel (charge)" the vehicle at the advertised rates. In addition to the overheating charge port posing a potential hazard, the result is that an uninformed owner may not have necessary charge to reach their destination.
Mfg Campaign: 11528263
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Hyundai Ioniq 5 advertises quick charging via level 2 (240v) supporting nearly 10 amps. Hyundai has acknowledged by issuing a TSB this year that the charging port overheats at high amperage and causes charging to cease before the battery reaches the intended state of charge. The TSB addresses the issue by slowing the rate of charge substantially when the port overheats. As a result, owners are unable to "refuel (charge)" the vehicle at the advertised rates. In addition to the overheating charge port posing a potential hazard, the result is that an uninformed owner may not have necessary charge to reach their destination.
Corrective Action:
The Hyundai Ioniq 5 advertises quick charging via level 2 (240v) supporting nearly 10 amps. Hyundai has acknowledged by issuing a TSB this year that the charging port overheats at high amperage and causes charging to cease before the battery reaches the intended state of charge. The TSB addresses the issue by slowing the rate of charge substantially when the port overheats. As a result, owners are unable to "refuel (charge)" the vehicle at the advertised rates. In addition to the overheating charge port posing a potential hazard, the result is that an uninformed owner may not have necessary charge to reach their destination.
Additional Notes:
The Hyundai Ioniq 5 advertises quick charging via level 2 (240v) supporting nearly 10 amps. Hyundai has acknowledged by issuing a TSB this year that the charging port overheats at high amperage and causes charging to cease before the battery reaches the intended state of charge. The TSB addresses the issue by slowing the rate of charge substantially when the port overheats. As a result, owners are unable to "refuel (charge)" the vehicle at the advertised rates. In addition to the overheating charge port posing a potential hazard, the result is that an uninformed owner may not have necessary charge to reach their destination.
Mfg Campaign: 11528263
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Corrective Action:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Additional Notes:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Mfg Campaign: 11528266
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Corrective Action:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Additional Notes:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Mfg Campaign: 11528266
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Corrective Action:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Additional Notes:
Hyundai's connected car service (bluelink) suffered an outage that resulted in driver profiles on many Hyundai vehicles being deleted/reset. No notice was provided and the profiles were not recovered. As a result, the vehicles did not funtion as expected. Driver assist settings were set to default (steering, braking, and acceleration functions included). Hyundai provided instructions on how to set up a new profile in response rather than restoring the customer data to their personally owned hardware (car).
Mfg Campaign: 11528266
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle charging stops because the port gets overheat while charging on A/C. https://www.reddit.com/r/Ioniq5/comments/14g1922/charging_issues/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1 I have this exact same issue. It doesn't happens when you charge on 32amps EVSE. But 40or 48amps is the problem.
Corrective Action:
Vehicle charging stops because the port gets overheat while charging on A/C. https://www.reddit.com/r/Ioniq5/comments/14g1922/charging_issues/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1 I have this exact same issue. It doesn't happens when you charge on 32amps EVSE. But 40or 48amps is the problem.
Additional Notes:
Vehicle charging stops because the port gets overheat while charging on A/C. https://www.reddit.com/r/Ioniq5/comments/14g1922/charging_issues/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=1 I have this exact same issue. It doesn't happens when you charge on 32amps EVSE. But 40or 48amps is the problem.
Mfg Campaign: 11528323
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Hyundai has admitted that the integrated vehicle charger port overheats when charged at 48A. My vehicle was often stopping charge after only an hour or a few percent, leaving me without enough charge in the morning. Hyundai has offered a software "fix" for the problem which downrates the charging speed when overheating is detected, but this is only a bandaid solution and slows the car's charging speed by half, which was not what was promised when the car was sold.
Corrective Action:
Hyundai has admitted that the integrated vehicle charger port overheats when charged at 48A. My vehicle was often stopping charge after only an hour or a few percent, leaving me without enough charge in the morning. Hyundai has offered a software "fix" for the problem which downrates the charging speed when overheating is detected, but this is only a bandaid solution and slows the car's charging speed by half, which was not what was promised when the car was sold.
Additional Notes:
Hyundai has admitted that the integrated vehicle charger port overheats when charged at 48A. My vehicle was often stopping charge after only an hour or a few percent, leaving me without enough charge in the morning. Hyundai has offered a software "fix" for the problem which downrates the charging speed when overheating is detected, but this is only a bandaid solution and slows the car's charging speed by half, which was not what was promised when the car was sold.
Mfg Campaign: 11528348
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving and could go no faster than 30 mph. I was very close to a dealership (a few blocks) and was able to make it there before the entire car turned off. An electrical error displayed on the dashboard before it shut down.
Corrective Action:
I was driving and could go no faster than 30 mph. I was very close to a dealership (a few blocks) and was able to make it there before the entire car turned off. An electrical error displayed on the dashboard before it shut down.
Additional Notes:
I was driving and could go no faster than 30 mph. I was very close to a dealership (a few blocks) and was able to make it there before the entire car turned off. An electrical error displayed on the dashboard before it shut down.
Mfg Campaign: 11528419
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving and could go no faster than 30 mph. I was very close to a dealership (a few blocks) and was able to make it there before the entire car turned off. An electrical error displayed on the dashboard before it shut down.
Corrective Action:
I was driving and could go no faster than 30 mph. I was very close to a dealership (a few blocks) and was able to make it there before the entire car turned off. An electrical error displayed on the dashboard before it shut down.
Additional Notes:
I was driving and could go no faster than 30 mph. I was very close to a dealership (a few blocks) and was able to make it there before the entire car turned off. An electrical error displayed on the dashboard before it shut down.
Mfg Campaign: 11528419
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving the car about at 45mph then I heard a pop sound from the rear of the car. Car displayed warning "Check Electrical Vehicle System." I pull over, shut it off, then restarted it. The "check Electrical Vehicle System" light stills on then an emergency message displayed 'Stop Vehicle and Check Power Supply.' When I tried to drive to a safe place I noticed the car would not drive faster than 25mph. If this would have happened in a highway this could have been a safety issue. Dealership confirmed that the Integrated Charge Circuit Unit (ICCU) needs to be replaced.
Corrective Action:
Driving the car about at 45mph then I heard a pop sound from the rear of the car. Car displayed warning "Check Electrical Vehicle System." I pull over, shut it off, then restarted it. The "check Electrical Vehicle System" light stills on then an emergency message displayed 'Stop Vehicle and Check Power Supply.' When I tried to drive to a safe place I noticed the car would not drive faster than 25mph. If this would have happened in a highway this could have been a safety issue. Dealership confirmed that the Integrated Charge Circuit Unit (ICCU) needs to be replaced.
Additional Notes:
Driving the car about at 45mph then I heard a pop sound from the rear of the car. Car displayed warning "Check Electrical Vehicle System." I pull over, shut it off, then restarted it. The "check Electrical Vehicle System" light stills on then an emergency message displayed 'Stop Vehicle and Check Power Supply.' When I tried to drive to a safe place I noticed the car would not drive faster than 25mph. If this would have happened in a highway this could have been a safety issue. Dealership confirmed that the Integrated Charge Circuit Unit (ICCU) needs to be replaced.
Mfg Campaign: 11528080
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving the car about at 45mph then I heard a pop sound from the rear of the car. Car displayed warning "Check Electrical Vehicle System." I pull over, shut it off, then restarted it. The "check Electrical Vehicle System" light stills on then an emergency message displayed 'Stop Vehicle and Check Power Supply.' When I tried to drive to a safe place I noticed the car would not drive faster than 25mph. If this would have happened in a highway this could have been a safety issue. Dealership confirmed that the Integrated Charge Circuit Unit (ICCU) needs to be replaced.
Corrective Action:
Driving the car about at 45mph then I heard a pop sound from the rear of the car. Car displayed warning "Check Electrical Vehicle System." I pull over, shut it off, then restarted it. The "check Electrical Vehicle System" light stills on then an emergency message displayed 'Stop Vehicle and Check Power Supply.' When I tried to drive to a safe place I noticed the car would not drive faster than 25mph. If this would have happened in a highway this could have been a safety issue. Dealership confirmed that the Integrated Charge Circuit Unit (ICCU) needs to be replaced.
Additional Notes:
Driving the car about at 45mph then I heard a pop sound from the rear of the car. Car displayed warning "Check Electrical Vehicle System." I pull over, shut it off, then restarted it. The "check Electrical Vehicle System" light stills on then an emergency message displayed 'Stop Vehicle and Check Power Supply.' When I tried to drive to a safe place I noticed the car would not drive faster than 25mph. If this would have happened in a highway this could have been a safety issue. Dealership confirmed that the Integrated Charge Circuit Unit (ICCU) needs to be replaced.
Mfg Campaign: 11528080
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My partner was driving my car on Tuesday, May 23, 2023 and received a "Check Electrical Vehicle System" warning. Within 30 minutes of receiving that warning, the maximum speed on the car was throttled to 20 mph and shortly after that, the car stopped working entirely. Thankfully, my partner was on a residential street when all this occurred and was able to move to safety; however, had any of this happened in a highway driving scenario, the results could have been catastrophic. My car was towed to a dealership that same evening and it has been with the service department since then. The two parts on backorder they are waiting on on the ICCU Assembly and a High Voltage Fuse. Upon searching for other Hyundai IONIQ 5 owners with similar issues, various internet forums are filled with reports of similar things happening. At this point, I have been told this part is on backorder for potentially up to 6-9 months and after repeated calls with the dealership and the corporate office, Hyundai has not acknowledged the extent of this issue, the potential safety concerns, nor offered any relief for being without my, basically brand new, car for the remainder of this year.
Corrective Action:
My partner was driving my car on Tuesday, May 23, 2023 and received a "Check Electrical Vehicle System" warning. Within 30 minutes of receiving that warning, the maximum speed on the car was throttled to 20 mph and shortly after that, the car stopped working entirely. Thankfully, my partner was on a residential street when all this occurred and was able to move to safety; however, had any of this happened in a highway driving scenario, the results could have been catastrophic. My car was towed to a dealership that same evening and it has been with the service department since then. The two parts on backorder they are waiting on on the ICCU Assembly and a High Voltage Fuse. Upon searching for other Hyundai IONIQ 5 owners with similar issues, various internet forums are filled with reports of similar things happening. At this point, I have been told this part is on backorder for potentially up to 6-9 months and after repeated calls with the dealership and the corporate office, Hyundai has not acknowledged the extent of this issue, the potential safety concerns, nor offered any relief for being without my, basically brand new, car for the remainder of this year.
Additional Notes:
My partner was driving my car on Tuesday, May 23, 2023 and received a "Check Electrical Vehicle System" warning. Within 30 minutes of receiving that warning, the maximum speed on the car was throttled to 20 mph and shortly after that, the car stopped working entirely. Thankfully, my partner was on a residential street when all this occurred and was able to move to safety; however, had any of this happened in a highway driving scenario, the results could have been catastrophic. My car was towed to a dealership that same evening and it has been with the service department since then. The two parts on backorder they are waiting on on the ICCU Assembly and a High Voltage Fuse. Upon searching for other Hyundai IONIQ 5 owners with similar issues, various internet forums are filled with reports of similar things happening. At this point, I have been told this part is on backorder for potentially up to 6-9 months and after repeated calls with the dealership and the corporate office, Hyundai has not acknowledged the extent of this issue, the potential safety concerns, nor offered any relief for being without my, basically brand new, car for the remainder of this year.
Mfg Campaign: 11528136
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My partner was driving my car on Tuesday, May 23, 2023 and received a "Check Electrical Vehicle System" warning. Within 30 minutes of receiving that warning, the maximum speed on the car was throttled to 20 mph and shortly after that, the car stopped working entirely. Thankfully, my partner was on a residential street when all this occurred and was able to move to safety; however, had any of this happened in a highway driving scenario, the results could have been catastrophic. My car was towed to a dealership that same evening and it has been with the service department since then. The two parts on backorder they are waiting on on the ICCU Assembly and a High Voltage Fuse. Upon searching for other Hyundai IONIQ 5 owners with similar issues, various internet forums are filled with reports of similar things happening. At this point, I have been told this part is on backorder for potentially up to 6-9 months and after repeated calls with the dealership and the corporate office, Hyundai has not acknowledged the extent of this issue, the potential safety concerns, nor offered any relief for being without my, basically brand new, car for the remainder of this year.
Corrective Action:
My partner was driving my car on Tuesday, May 23, 2023 and received a "Check Electrical Vehicle System" warning. Within 30 minutes of receiving that warning, the maximum speed on the car was throttled to 20 mph and shortly after that, the car stopped working entirely. Thankfully, my partner was on a residential street when all this occurred and was able to move to safety; however, had any of this happened in a highway driving scenario, the results could have been catastrophic. My car was towed to a dealership that same evening and it has been with the service department since then. The two parts on backorder they are waiting on on the ICCU Assembly and a High Voltage Fuse. Upon searching for other Hyundai IONIQ 5 owners with similar issues, various internet forums are filled with reports of similar things happening. At this point, I have been told this part is on backorder for potentially up to 6-9 months and after repeated calls with the dealership and the corporate office, Hyundai has not acknowledged the extent of this issue, the potential safety concerns, nor offered any relief for being without my, basically brand new, car for the remainder of this year.
Additional Notes:
My partner was driving my car on Tuesday, May 23, 2023 and received a "Check Electrical Vehicle System" warning. Within 30 minutes of receiving that warning, the maximum speed on the car was throttled to 20 mph and shortly after that, the car stopped working entirely. Thankfully, my partner was on a residential street when all this occurred and was able to move to safety; however, had any of this happened in a highway driving scenario, the results could have been catastrophic. My car was towed to a dealership that same evening and it has been with the service department since then. The two parts on backorder they are waiting on on the ICCU Assembly and a High Voltage Fuse. Upon searching for other Hyundai IONIQ 5 owners with similar issues, various internet forums are filled with reports of similar things happening. At this point, I have been told this part is on backorder for potentially up to 6-9 months and after repeated calls with the dealership and the corporate office, Hyundai has not acknowledged the extent of this issue, the potential safety concerns, nor offered any relief for being without my, basically brand new, car for the remainder of this year.
Mfg Campaign: 11528136
Recall Date: Jun 21, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle completely lost power and there was 207 miles left to the charge. The message displayed on the driver's screen read "12V battery voltage low. Stop safely" I had no other choice than to stop since the car suddenly had zero power. The car was towed to Hyundai dealership on 2/15/23 and I have yet to have the vehicle repaired. Hyundai keeps informing me that the part is on order and delayed. I have been waiting a long time for a defective vehicle.
Corrective Action:
The vehicle completely lost power and there was 207 miles left to the charge. The message displayed on the driver's screen read "12V battery voltage low. Stop safely" I had no other choice than to stop since the car suddenly had zero power. The car was towed to Hyundai dealership on 2/15/23 and I have yet to have the vehicle repaired. Hyundai keeps informing me that the part is on order and delayed. I have been waiting a long time for a defective vehicle.
Additional Notes:
The vehicle completely lost power and there was 207 miles left to the charge. The message displayed on the driver's screen read "12V battery voltage low. Stop safely" I had no other choice than to stop since the car suddenly had zero power. The car was towed to Hyundai dealership on 2/15/23 and I have yet to have the vehicle repaired. Hyundai keeps informing me that the part is on order and delayed. I have been waiting a long time for a defective vehicle.
Mfg Campaign: 11527874
Recall Date: Jun 20, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle completely lost power and there was 207 miles left to the charge. The message displayed on the driver's screen read "12V battery voltage low. Stop safely" I had no other choice than to stop since the car suddenly had zero power. The car was towed to Hyundai dealership on 2/15/23 and I have yet to have the vehicle repaired. Hyundai keeps informing me that the part is on order and delayed. I have been waiting a long time for a defective vehicle.
Corrective Action:
The vehicle completely lost power and there was 207 miles left to the charge. The message displayed on the driver's screen read "12V battery voltage low. Stop safely" I had no other choice than to stop since the car suddenly had zero power. The car was towed to Hyundai dealership on 2/15/23 and I have yet to have the vehicle repaired. Hyundai keeps informing me that the part is on order and delayed. I have been waiting a long time for a defective vehicle.
Additional Notes:
The vehicle completely lost power and there was 207 miles left to the charge. The message displayed on the driver's screen read "12V battery voltage low. Stop safely" I had no other choice than to stop since the car suddenly had zero power. The car was towed to Hyundai dealership on 2/15/23 and I have yet to have the vehicle repaired. Hyundai keeps informing me that the part is on order and delayed. I have been waiting a long time for a defective vehicle.
Mfg Campaign: 11527874
Recall Date: Jun 20, 2023
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