Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Consumer Complaints
101 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The Integrated Charging Control Unit (ICCU) failed while I was driving to work. I was on the highway in the middle of a blizzard and the "Check Electric Vehicle Systems" warning popped up on my dash. It then when into a turtle mode and my car would no longer go above 15 - 20 mph. I had to exit the freeway very abruptly because my speed was dropping quickly. It was already extremely dangerous driving that day, this just added on top of it. It is available for inspection, it's been sitting at my dealership since March 6th because the ICCU is back ordered and there is no ETA when one will become available. The dealership has inspected and confirmed it is a faulty ICCU. There were no other problems with the car until the warning appeared on the dash. The ICCU has had 3 manufacturer recalls for the ICCU previously. Which I have gone in to the dealership for.
Corrective Action:
The Integrated Charging Control Unit (ICCU) failed while I was driving to work. I was on the highway in the middle of a blizzard and the "Check Electric Vehicle Systems" warning popped up on my dash. It then when into a turtle mode and my car would no longer go above 15 - 20 mph. I had to exit the freeway very abruptly because my speed was dropping quickly. It was already extremely dangerous driving that day, this just added on top of it. It is available for inspection, it's been sitting at my dealership since March 6th because the ICCU is back ordered and there is no ETA when one will become available. The dealership has inspected and confirmed it is a faulty ICCU. There were no other problems with the car until the warning appeared on the dash. The ICCU has had 3 manufacturer recalls for the ICCU previously. Which I have gone in to the dealership for.
Additional Notes:
The Integrated Charging Control Unit (ICCU) failed while I was driving to work. I was on the highway in the middle of a blizzard and the "Check Electric Vehicle Systems" warning popped up on my dash. It then when into a turtle mode and my car would no longer go above 15 - 20 mph. I had to exit the freeway very abruptly because my speed was dropping quickly. It was already extremely dangerous driving that day, this just added on top of it. It is available for inspection, it's been sitting at my dealership since March 6th because the ICCU is back ordered and there is no ETA when one will become available. The dealership has inspected and confirmed it is a faulty ICCU. There were no other problems with the car until the warning appeared on the dash. The ICCU has had 3 manufacturer recalls for the ICCU previously. Which I have gone in to the dealership for.
Mfg Campaign: 11652688
Recall Date: Apr 3, 2025
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased a 2024 Ionic 5 on January 29th on a day without rain/snow. The first time it rained I found out that there was no rear wiper. I assumed there to be one as its a SUV with a slanted back window, not straight up and down. When it rains or snows the water/snow just sits on the back window, making it impossible to see out the back window. I know every Ionic 5 is like this. On researching the 2025's now have them due to customer feedback. I don't believe this is a convenience issue, but a safety one not being able to see out the back window.
Corrective Action:
I purchased a 2024 Ionic 5 on January 29th on a day without rain/snow. The first time it rained I found out that there was no rear wiper. I assumed there to be one as its a SUV with a slanted back window, not straight up and down. When it rains or snows the water/snow just sits on the back window, making it impossible to see out the back window. I know every Ionic 5 is like this. On researching the 2025's now have them due to customer feedback. I don't believe this is a convenience issue, but a safety one not being able to see out the back window.
Additional Notes:
I purchased a 2024 Ionic 5 on January 29th on a day without rain/snow. The first time it rained I found out that there was no rear wiper. I assumed there to be one as its a SUV with a slanted back window, not straight up and down. When it rains or snows the water/snow just sits on the back window, making it impossible to see out the back window. I know every Ionic 5 is like this. On researching the 2025's now have them due to customer feedback. I don't believe this is a convenience issue, but a safety one not being able to see out the back window.
Mfg Campaign: 11652394
Recall Date: Apr 2, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Corrective Action:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Additional Notes:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Mfg Campaign: 11651827
Recall Date: Mar 31, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Corrective Action:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Additional Notes:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Mfg Campaign: 11651827
Recall Date: Mar 31, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Corrective Action:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Additional Notes:
ICCU failed while driving. Causing the car to dangerously decelerate with little to no warning. The car then bricked itself on the side of the road. Diagnoses is a failed ICCU. This failure was insanely dangerous as the car lost all power and would not accelerate.
Mfg Campaign: 11651827
Recall Date: Mar 31, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Monday morning (3/24/2025), my 2024 Hyundai Ioniq 5 lost power and I received the "Check electric vehicle system warning." After that I received another warning that said, "Stop vehicle and check power supply." The car had lost most of its power by this point, but I was less than a mile from my house, so I was able to make it home by turning the car on and off every couple of blocks. It was towed from my house to the dealership the same morning, where it's been ever since. I was just informed that the ICCU needs replacement. My understanding is that this is a prolific problem with this car, and I'm very concerned because my car is less than 8 months old and has less than 8,000 miles on it.
Corrective Action:
On Monday morning (3/24/2025), my 2024 Hyundai Ioniq 5 lost power and I received the "Check electric vehicle system warning." After that I received another warning that said, "Stop vehicle and check power supply." The car had lost most of its power by this point, but I was less than a mile from my house, so I was able to make it home by turning the car on and off every couple of blocks. It was towed from my house to the dealership the same morning, where it's been ever since. I was just informed that the ICCU needs replacement. My understanding is that this is a prolific problem with this car, and I'm very concerned because my car is less than 8 months old and has less than 8,000 miles on it.
Additional Notes:
On Monday morning (3/24/2025), my 2024 Hyundai Ioniq 5 lost power and I received the "Check electric vehicle system warning." After that I received another warning that said, "Stop vehicle and check power supply." The car had lost most of its power by this point, but I was less than a mile from my house, so I was able to make it home by turning the car on and off every couple of blocks. It was towed from my house to the dealership the same morning, where it's been ever since. I was just informed that the ICCU needs replacement. My understanding is that this is a prolific problem with this car, and I'm very concerned because my car is less than 8 months old and has less than 8,000 miles on it.
Mfg Campaign: 11651078
Recall Date: Mar 27, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started losing motive power. The contact’s wife depressed the accelerator pedal; however, the vehicle shifted to first or second gear and failed to accelerate above 20 MPH. The contact stated there were no warnings illuminated. The contact stated that his wife pulled into a parking lot and the vehicle lost electrical power and was unable to be restarted. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and informed the contact that the vehicle had had a failure of a part that was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started losing motive power. The contact’s wife depressed the accelerator pedal; however, the vehicle shifted to first or second gear and failed to accelerate above 20 MPH. The contact stated there were no warnings illuminated. The contact stated that his wife pulled into a parking lot and the vehicle lost electrical power and was unable to be restarted. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and informed the contact that the vehicle had had a failure of a part that was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started losing motive power. The contact’s wife depressed the accelerator pedal; however, the vehicle shifted to first or second gear and failed to accelerate above 20 MPH. The contact stated there were no warnings illuminated. The contact stated that his wife pulled into a parking lot and the vehicle lost electrical power and was unable to be restarted. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and informed the contact that the vehicle had had a failure of a part that was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Mfg Campaign: 11650776
Recall Date: Mar 26, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started losing motive power. The contact’s wife depressed the accelerator pedal; however, the vehicle shifted to first or second gear and failed to accelerate above 20 MPH. The contact stated there were no warnings illuminated. The contact stated that his wife pulled into a parking lot and the vehicle lost electrical power and was unable to be restarted. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and informed the contact that the vehicle had had a failure of a part that was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started losing motive power. The contact’s wife depressed the accelerator pedal; however, the vehicle shifted to first or second gear and failed to accelerate above 20 MPH. The contact stated there were no warnings illuminated. The contact stated that his wife pulled into a parking lot and the vehicle lost electrical power and was unable to be restarted. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and informed the contact that the vehicle had had a failure of a part that was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2024 Hyundai Ioniq 5. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started losing motive power. The contact’s wife depressed the accelerator pedal; however, the vehicle shifted to first or second gear and failed to accelerate above 20 MPH. The contact stated there were no warnings illuminated. The contact stated that his wife pulled into a parking lot and the vehicle lost electrical power and was unable to be restarted. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and informed the contact that the vehicle had had a failure of a part that was on a national back order. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 11,000.
Mfg Campaign: 11650776
Recall Date: Mar 26, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Corrective Action:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Additional Notes:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Mfg Campaign: 11650928
Recall Date: Mar 26, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Corrective Action:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Additional Notes:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Mfg Campaign: 11650928
Recall Date: Mar 26, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Corrective Action:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Additional Notes:
My wife was parking the 2024 ioniq and it lurched forward at a high rate of speed and slammed into another car parked in our driveway and drove that vehicle through our home garage door. She feels certain that her foot was on the brake, but even if she accidentally slipped and appleid the brake the forward collision system should have prevented the accident additionally the impact occurred with such force it is unlikely due to human error as it pushed our very heavy 4Runner back 3 feet and thorough a closed garage door.
Mfg Campaign: 11650928
Recall Date: Mar 26, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Corrective Action:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Additional Notes:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Mfg Campaign: 11650176
Recall Date: Mar 24, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Corrective Action:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Additional Notes:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Mfg Campaign: 11650176
Recall Date: Mar 24, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Corrective Action:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Additional Notes:
On March 22, 2025, our 2022 Hyundai Ioniq 5 suffered a sudden, complete loss of power while driving at night, after receiving Hyundai’s recall service in January. While driving on city roads, the car displayed “Check Battery” errors despite the main EV battery showing ~75% charge. After stopping, we had AAA install a new 12V battery, which did not resolve the issue. Minutes later, while crossing a Y-shaped highway interchange, the car lost the ability to accelerate, leaving us stranded in a dangerous area. Hyundai Roadside Assistance gave an 89-minute ETA and failed to dispatch a tow capable of transporting our family of three. We were forced to call our insurance to tow the vehicle to safety. The car is now inoperable at a dealership. Hyundai has not followed up. This is a major safety concern — involving either the 12V system or software post-recall — and could impact other vehicles. Photos, screenshots, and documentation are available.
Mfg Campaign: 11650176
Recall Date: Mar 24, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Corrective Action:
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Additional Notes:
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Mfg Campaign: 11644857
Recall Date: Feb 25, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Corrective Action:
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Additional Notes:
About 2 minutes after I started driving, I got a "Stop Vehicle and Check Power Supply" warning. The car slower to about 20 mph and would not go any faster. After returning home, I had the car towed to the dealership. Hyundai said that the ICCU unit failed. This was days after the same dealer performed recall work that was supposed to address ICCU issues.
Mfg Campaign: 11644857
Recall Date: Feb 25, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car had a warning Check Electrical System and the 12volt drained. ICCU Failed car undrivable.
Corrective Action:
Car had a warning Check Electrical System and the 12volt drained. ICCU Failed car undrivable.
Additional Notes:
Car had a warning Check Electrical System and the 12volt drained. ICCU Failed car undrivable.
Mfg Campaign: 11643656
Recall Date: Feb 19, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car won't super charge. ICCU has been backordered for a month.
Corrective Action:
Car won't super charge. ICCU has been backordered for a month.
Additional Notes:
Car won't super charge. ICCU has been backordered for a month.
Mfg Campaign: 11643414
Recall Date: Feb 18, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Battery warning appeared. Car stopped after a few minutes. Car can’t be started. Complete list of power. Dealer confirmed it was the ICCU. I had a recall service done in 11.19.2024y last time I got an info about a recall was 1.9.2024
Corrective Action:
Battery warning appeared. Car stopped after a few minutes. Car can’t be started. Complete list of power. Dealer confirmed it was the ICCU. I had a recall service done in 11.19.2024y last time I got an info about a recall was 1.9.2024
Additional Notes:
Battery warning appeared. Car stopped after a few minutes. Car can’t be started. Complete list of power. Dealer confirmed it was the ICCU. I had a recall service done in 11.19.2024y last time I got an info about a recall was 1.9.2024
Mfg Campaign: 11643201
Recall Date: Feb 17, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ICCU failure
Corrective Action:
ICCU failure
Additional Notes:
ICCU failure
Mfg Campaign: 11642733
Recall Date: Feb 14, 2025
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