Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 272 (H), 025G (G)
Recall Date: Nov 18, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 IONIQ 6 vehicles. The differential gear bolts in the gear drive unit may not be tightened properly, which can result in a loss of drive power or cause the differential to lock up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 259
Recall Date: Apr 19, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 257/021G
Recall Date: Mar 15, 2024
Consumer Complaints
29 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Corrective Action:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Additional Notes:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Mfg Campaign: 11621322
Recall Date: Oct 22, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Corrective Action:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Additional Notes:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Mfg Campaign: 11621322
Recall Date: Oct 22, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING
Potential Consequences:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Corrective Action:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Additional Notes:
The contact owns a 2024 Hyundai Ioniq 6. The contact stated that while driving 30-40 MPH on a sunny day, the vehicle abruptly stopped while passing a shadow. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 800. The VIN was not available.
Mfg Campaign: 11621322
Recall Date: Oct 22, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
To date, our experience driving the 2024 Hyundai Ioniq 6 has been a total "NIGHTMARE." We've had 2 "TERRIFYING ACCIDENTS" within the first 6 months of leasing this vehicle, Both caused by "Unintended Acceleration Issues," the car "randomly" accelerates, on it's own! 1st ACCIDENT (4/25/2024) - As my wife pulls into our driveway, the car suddenly accelerates (un-commanded) and smashes in the garage, the damage was over $8,000 dollars, (we paid out of pocket) ... Thank God, she was not HURT! State Farm Insurance paid over $20K to repair the car, we paid $500 deductible. It took over 10 weeks to complete all repairs. After we got the car back, my wife was "very apprehensive" to drive for two weeks, finally, able to summon enough courage, she got back behind the wheel and then came the 2nd ACCIDENT( 8/25/24) - While pulling into a Jamba Juice parking spot, the car did it "AGAIN," (unintended acceleration), Jumping the curb, plowing into greenery, shrubs and block wall. Again, 'EXTREMELY" fortunate no one was hurt of "KILLED!" The car was towed to SLO Hyundai Dealership, then back to Kaisen Collision Center, for 2nd time, all within 6 weeks! The repair completion date, is estimated for 9/13/24 with approximate cost at $13K dollars, to date. "REGARDLESS" of all that, we feel blessed to be "WALKING AWAY," from the vehicle, (literally & figuratively)! We are "DONE" ... the car is a total "DEATH TRAP." Immediately following ACCIDENT #2, we called SLO Dealership to report (2nd accident), stating, we are "FINISHED" with the car & "REFUSE" to drive it again! SLO Dealership was apologetic and stated they could "VOID OUT" Lease Agreement, "ONLY" if we paid dealership, roughly $8K dollars (Citing: "Car Depreciation," after "YOUR" Two Accidents - CarFax report). Now, this where the rubber meets the road, we vehemently refrut dealerships allocation, we take total culpability, paying them an extra $8K to return this (heavily documented), "FLAWED" vehicle.
Corrective Action:
To date, our experience driving the 2024 Hyundai Ioniq 6 has been a total "NIGHTMARE." We've had 2 "TERRIFYING ACCIDENTS" within the first 6 months of leasing this vehicle, Both caused by "Unintended Acceleration Issues," the car "randomly" accelerates, on it's own! 1st ACCIDENT (4/25/2024) - As my wife pulls into our driveway, the car suddenly accelerates (un-commanded) and smashes in the garage, the damage was over $8,000 dollars, (we paid out of pocket) ... Thank God, she was not HURT! State Farm Insurance paid over $20K to repair the car, we paid $500 deductible. It took over 10 weeks to complete all repairs. After we got the car back, my wife was "very apprehensive" to drive for two weeks, finally, able to summon enough courage, she got back behind the wheel and then came the 2nd ACCIDENT( 8/25/24) - While pulling into a Jamba Juice parking spot, the car did it "AGAIN," (unintended acceleration), Jumping the curb, plowing into greenery, shrubs and block wall. Again, 'EXTREMELY" fortunate no one was hurt of "KILLED!" The car was towed to SLO Hyundai Dealership, then back to Kaisen Collision Center, for 2nd time, all within 6 weeks! The repair completion date, is estimated for 9/13/24 with approximate cost at $13K dollars, to date. "REGARDLESS" of all that, we feel blessed to be "WALKING AWAY," from the vehicle, (literally & figuratively)! We are "DONE" ... the car is a total "DEATH TRAP." Immediately following ACCIDENT #2, we called SLO Dealership to report (2nd accident), stating, we are "FINISHED" with the car & "REFUSE" to drive it again! SLO Dealership was apologetic and stated they could "VOID OUT" Lease Agreement, "ONLY" if we paid dealership, roughly $8K dollars (Citing: "Car Depreciation," after "YOUR" Two Accidents - CarFax report). Now, this where the rubber meets the road, we vehemently refrut dealerships allocation, we take total culpability, paying them an extra $8K to return this (heavily documented), "FLAWED" vehicle.
Additional Notes:
To date, our experience driving the 2024 Hyundai Ioniq 6 has been a total "NIGHTMARE." We've had 2 "TERRIFYING ACCIDENTS" within the first 6 months of leasing this vehicle, Both caused by "Unintended Acceleration Issues," the car "randomly" accelerates, on it's own! 1st ACCIDENT (4/25/2024) - As my wife pulls into our driveway, the car suddenly accelerates (un-commanded) and smashes in the garage, the damage was over $8,000 dollars, (we paid out of pocket) ... Thank God, she was not HURT! State Farm Insurance paid over $20K to repair the car, we paid $500 deductible. It took over 10 weeks to complete all repairs. After we got the car back, my wife was "very apprehensive" to drive for two weeks, finally, able to summon enough courage, she got back behind the wheel and then came the 2nd ACCIDENT( 8/25/24) - While pulling into a Jamba Juice parking spot, the car did it "AGAIN," (unintended acceleration), Jumping the curb, plowing into greenery, shrubs and block wall. Again, 'EXTREMELY" fortunate no one was hurt of "KILLED!" The car was towed to SLO Hyundai Dealership, then back to Kaisen Collision Center, for 2nd time, all within 6 weeks! The repair completion date, is estimated for 9/13/24 with approximate cost at $13K dollars, to date. "REGARDLESS" of all that, we feel blessed to be "WALKING AWAY," from the vehicle, (literally & figuratively)! We are "DONE" ... the car is a total "DEATH TRAP." Immediately following ACCIDENT #2, we called SLO Dealership to report (2nd accident), stating, we are "FINISHED" with the car & "REFUSE" to drive it again! SLO Dealership was apologetic and stated they could "VOID OUT" Lease Agreement, "ONLY" if we paid dealership, roughly $8K dollars (Citing: "Car Depreciation," after "YOUR" Two Accidents - CarFax report). Now, this where the rubber meets the road, we vehemently refrut dealerships allocation, we take total culpability, paying them an extra $8K to return this (heavily documented), "FLAWED" vehicle.
Mfg Campaign: 11613335
Recall Date: Sep 8, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
To date, our experience driving the 2024 Hyundai Ioniq 6 has been a total "NIGHTMARE." We've had 2 "TERRIFYING ACCIDENTS" within the first 6 months of leasing this vehicle, Both caused by "Unintended Acceleration Issues," the car "randomly" accelerates, on it's own! 1st ACCIDENT (4/25/2024) - As my wife pulls into our driveway, the car suddenly accelerates (un-commanded) and smashes in the garage, the damage was over $8,000 dollars, (we paid out of pocket) ... Thank God, she was not HURT! State Farm Insurance paid over $20K to repair the car, we paid $500 deductible. It took over 10 weeks to complete all repairs. After we got the car back, my wife was "very apprehensive" to drive for two weeks, finally, able to summon enough courage, she got back behind the wheel and then came the 2nd ACCIDENT( 8/25/24) - While pulling into a Jamba Juice parking spot, the car did it "AGAIN," (unintended acceleration), Jumping the curb, plowing into greenery, shrubs and block wall. Again, 'EXTREMELY" fortunate no one was hurt of "KILLED!" The car was towed to SLO Hyundai Dealership, then back to Kaisen Collision Center, for 2nd time, all within 6 weeks! The repair completion date, is estimated for 9/13/24 with approximate cost at $13K dollars, to date. "REGARDLESS" of all that, we feel blessed to be "WALKING AWAY," from the vehicle, (literally & figuratively)! We are "DONE" ... the car is a total "DEATH TRAP." Immediately following ACCIDENT #2, we called SLO Dealership to report (2nd accident), stating, we are "FINISHED" with the car & "REFUSE" to drive it again! SLO Dealership was apologetic and stated they could "VOID OUT" Lease Agreement, "ONLY" if we paid dealership, roughly $8K dollars (Citing: "Car Depreciation," after "YOUR" Two Accidents - CarFax report). Now, this where the rubber meets the road, we vehemently refrut dealerships allocation, we take total culpability, paying them an extra $8K to return this (heavily documented), "FLAWED" vehicle.
Corrective Action:
To date, our experience driving the 2024 Hyundai Ioniq 6 has been a total "NIGHTMARE." We've had 2 "TERRIFYING ACCIDENTS" within the first 6 months of leasing this vehicle, Both caused by "Unintended Acceleration Issues," the car "randomly" accelerates, on it's own! 1st ACCIDENT (4/25/2024) - As my wife pulls into our driveway, the car suddenly accelerates (un-commanded) and smashes in the garage, the damage was over $8,000 dollars, (we paid out of pocket) ... Thank God, she was not HURT! State Farm Insurance paid over $20K to repair the car, we paid $500 deductible. It took over 10 weeks to complete all repairs. After we got the car back, my wife was "very apprehensive" to drive for two weeks, finally, able to summon enough courage, she got back behind the wheel and then came the 2nd ACCIDENT( 8/25/24) - While pulling into a Jamba Juice parking spot, the car did it "AGAIN," (unintended acceleration), Jumping the curb, plowing into greenery, shrubs and block wall. Again, 'EXTREMELY" fortunate no one was hurt of "KILLED!" The car was towed to SLO Hyundai Dealership, then back to Kaisen Collision Center, for 2nd time, all within 6 weeks! The repair completion date, is estimated for 9/13/24 with approximate cost at $13K dollars, to date. "REGARDLESS" of all that, we feel blessed to be "WALKING AWAY," from the vehicle, (literally & figuratively)! We are "DONE" ... the car is a total "DEATH TRAP." Immediately following ACCIDENT #2, we called SLO Dealership to report (2nd accident), stating, we are "FINISHED" with the car & "REFUSE" to drive it again! SLO Dealership was apologetic and stated they could "VOID OUT" Lease Agreement, "ONLY" if we paid dealership, roughly $8K dollars (Citing: "Car Depreciation," after "YOUR" Two Accidents - CarFax report). Now, this where the rubber meets the road, we vehemently refrut dealerships allocation, we take total culpability, paying them an extra $8K to return this (heavily documented), "FLAWED" vehicle.
Additional Notes:
To date, our experience driving the 2024 Hyundai Ioniq 6 has been a total "NIGHTMARE." We've had 2 "TERRIFYING ACCIDENTS" within the first 6 months of leasing this vehicle, Both caused by "Unintended Acceleration Issues," the car "randomly" accelerates, on it's own! 1st ACCIDENT (4/25/2024) - As my wife pulls into our driveway, the car suddenly accelerates (un-commanded) and smashes in the garage, the damage was over $8,000 dollars, (we paid out of pocket) ... Thank God, she was not HURT! State Farm Insurance paid over $20K to repair the car, we paid $500 deductible. It took over 10 weeks to complete all repairs. After we got the car back, my wife was "very apprehensive" to drive for two weeks, finally, able to summon enough courage, she got back behind the wheel and then came the 2nd ACCIDENT( 8/25/24) - While pulling into a Jamba Juice parking spot, the car did it "AGAIN," (unintended acceleration), Jumping the curb, plowing into greenery, shrubs and block wall. Again, 'EXTREMELY" fortunate no one was hurt of "KILLED!" The car was towed to SLO Hyundai Dealership, then back to Kaisen Collision Center, for 2nd time, all within 6 weeks! The repair completion date, is estimated for 9/13/24 with approximate cost at $13K dollars, to date. "REGARDLESS" of all that, we feel blessed to be "WALKING AWAY," from the vehicle, (literally & figuratively)! We are "DONE" ... the car is a total "DEATH TRAP." Immediately following ACCIDENT #2, we called SLO Dealership to report (2nd accident), stating, we are "FINISHED" with the car & "REFUSE" to drive it again! SLO Dealership was apologetic and stated they could "VOID OUT" Lease Agreement, "ONLY" if we paid dealership, roughly $8K dollars (Citing: "Car Depreciation," after "YOUR" Two Accidents - CarFax report). Now, this where the rubber meets the road, we vehemently refrut dealerships allocation, we take total culpability, paying them an extra $8K to return this (heavily documented), "FLAWED" vehicle.
Mfg Campaign: 11613335
Recall Date: Sep 8, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received the safety recall letter and attempted to make an appointment with Modern Hyundai of Concord, NC. Service appointments were listed online beginning at the end of August and had available time slots, I wanted to check on any further availability so I called. Once I had the service department on the phone I was told that the earliest they would be able to schedule me is in October. I reiterated this was a safety recall and I purchased the vehicle from this dealership and was told that the dealership is a "high volume service center" and nothing could be done until October.
Corrective Action:
I received the safety recall letter and attempted to make an appointment with Modern Hyundai of Concord, NC. Service appointments were listed online beginning at the end of August and had available time slots, I wanted to check on any further availability so I called. Once I had the service department on the phone I was told that the earliest they would be able to schedule me is in October. I reiterated this was a safety recall and I purchased the vehicle from this dealership and was told that the dealership is a "high volume service center" and nothing could be done until October.
Additional Notes:
I received the safety recall letter and attempted to make an appointment with Modern Hyundai of Concord, NC. Service appointments were listed online beginning at the end of August and had available time slots, I wanted to check on any further availability so I called. Once I had the service department on the phone I was told that the earliest they would be able to schedule me is in October. I reiterated this was a safety recall and I purchased the vehicle from this dealership and was told that the dealership is a "high volume service center" and nothing could be done until October.
Mfg Campaign: 11608051
Recall Date: Aug 12, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This incident just happened around 9:50pm. I have a 2024 ioniq 6 SEL with 2900 miles. I lost power to my motor while going below 45 mph. The gage that shows acceleration and recharge, zeroed out, showing absolutely nothing. Once I came to a complete stop, I had to restart the car for the accelerator to work. I am on 37% charge. This is not a low charge. There were no warning lights or sounds. I had smart ventilation on as well as lane assist. The steering wheel control became very sticky as the car began to lose power. I am thankful that this was a low speed occurrence and not highway speeds. The fact that I couldn’t accelerate means that if something was oncoming, I was in essence a sitting duck. This is the first time the problem has occurred in my vehicle and has not been inspected.
Corrective Action:
This incident just happened around 9:50pm. I have a 2024 ioniq 6 SEL with 2900 miles. I lost power to my motor while going below 45 mph. The gage that shows acceleration and recharge, zeroed out, showing absolutely nothing. Once I came to a complete stop, I had to restart the car for the accelerator to work. I am on 37% charge. This is not a low charge. There were no warning lights or sounds. I had smart ventilation on as well as lane assist. The steering wheel control became very sticky as the car began to lose power. I am thankful that this was a low speed occurrence and not highway speeds. The fact that I couldn’t accelerate means that if something was oncoming, I was in essence a sitting duck. This is the first time the problem has occurred in my vehicle and has not been inspected.
Additional Notes:
This incident just happened around 9:50pm. I have a 2024 ioniq 6 SEL with 2900 miles. I lost power to my motor while going below 45 mph. The gage that shows acceleration and recharge, zeroed out, showing absolutely nothing. Once I came to a complete stop, I had to restart the car for the accelerator to work. I am on 37% charge. This is not a low charge. There were no warning lights or sounds. I had smart ventilation on as well as lane assist. The steering wheel control became very sticky as the car began to lose power. I am thankful that this was a low speed occurrence and not highway speeds. The fact that I couldn’t accelerate means that if something was oncoming, I was in essence a sitting duck. This is the first time the problem has occurred in my vehicle and has not been inspected.
Mfg Campaign: 11597844
Recall Date: Jun 30, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This incident just happened around 9:50pm. I have a 2024 ioniq 6 SEL with 2900 miles. I lost power to my motor while going below 45 mph. The gage that shows acceleration and recharge, zeroed out, showing absolutely nothing. Once I came to a complete stop, I had to restart the car for the accelerator to work. I am on 37% charge. This is not a low charge. There were no warning lights or sounds. I had smart ventilation on as well as lane assist. The steering wheel control became very sticky as the car began to lose power. I am thankful that this was a low speed occurrence and not highway speeds. The fact that I couldn’t accelerate means that if something was oncoming, I was in essence a sitting duck. This is the first time the problem has occurred in my vehicle and has not been inspected.
Corrective Action:
This incident just happened around 9:50pm. I have a 2024 ioniq 6 SEL with 2900 miles. I lost power to my motor while going below 45 mph. The gage that shows acceleration and recharge, zeroed out, showing absolutely nothing. Once I came to a complete stop, I had to restart the car for the accelerator to work. I am on 37% charge. This is not a low charge. There were no warning lights or sounds. I had smart ventilation on as well as lane assist. The steering wheel control became very sticky as the car began to lose power. I am thankful that this was a low speed occurrence and not highway speeds. The fact that I couldn’t accelerate means that if something was oncoming, I was in essence a sitting duck. This is the first time the problem has occurred in my vehicle and has not been inspected.
Additional Notes:
This incident just happened around 9:50pm. I have a 2024 ioniq 6 SEL with 2900 miles. I lost power to my motor while going below 45 mph. The gage that shows acceleration and recharge, zeroed out, showing absolutely nothing. Once I came to a complete stop, I had to restart the car for the accelerator to work. I am on 37% charge. This is not a low charge. There were no warning lights or sounds. I had smart ventilation on as well as lane assist. The steering wheel control became very sticky as the car began to lose power. I am thankful that this was a low speed occurrence and not highway speeds. The fact that I couldn’t accelerate means that if something was oncoming, I was in essence a sitting duck. This is the first time the problem has occurred in my vehicle and has not been inspected.
Mfg Campaign: 11597844
Recall Date: Jun 30, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Within one month of purchase I noticed a bubble in the paint. The bubble is now cracking and affecting the gunmetal blue paint. I’m concerned this paint problem will lead to chipping and peeling in the paint.
Corrective Action:
Within one month of purchase I noticed a bubble in the paint. The bubble is now cracking and affecting the gunmetal blue paint. I’m concerned this paint problem will lead to chipping and peeling in the paint.
Additional Notes:
Within one month of purchase I noticed a bubble in the paint. The bubble is now cracking and affecting the gunmetal blue paint. I’m concerned this paint problem will lead to chipping and peeling in the paint.
Mfg Campaign: 11582826
Recall Date: Apr 13, 2024
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