Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Ioniq HEV and Ionic PHV vehicles previously recalled under recall number 18V-704. The Power Relay Assembly (PRA) located underneath the rear seat may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 232
Recall Date: Jun 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Hyundai Ioniq Hybrid and 2018 Ioniq Plug-In Hybrid vehicles. The Main Relay within the Power Relay Assembly (PRA) may have inadequate connections between its contacts, causing increased electrical resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 178
Recall Date: Oct 5, 2018
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Hyundai Ioniq Hybrid vehicles. The Hydraulic Clutch Actuator (HCA) inner oil seal may leak, allowing oil to accumulate in the cap area, possibly resulting in an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 176
Recall Date: Apr 24, 2018
Consumer Complaints
57 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, Mission Hills, CA 91345), where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat and the 12-Volt battery had failed and needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and advised the contact that a goodwill discount could be provided at the dealer's discretion. A case was filed. The contact stated that after the manufacturer contacted the dealer, the dealer doubled the cost of the repair and provided a goodwill discount. The vehicle was not repaired due to the cost. The failure mileage was approximately 153,000.
Corrective Action:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, Mission Hills, CA 91345), where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat and the 12-Volt battery had failed and needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and advised the contact that a goodwill discount could be provided at the dealer's discretion. A case was filed. The contact stated that after the manufacturer contacted the dealer, the dealer doubled the cost of the repair and provided a goodwill discount. The vehicle was not repaired due to the cost. The failure mileage was approximately 153,000.
Additional Notes:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, Mission Hills, CA 91345), where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat and the 12-Volt battery had failed and needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and advised the contact that a goodwill discount could be provided at the dealer's discretion. A case was filed. The contact stated that after the manufacturer contacted the dealer, the dealer doubled the cost of the repair and provided a goodwill discount. The vehicle was not repaired due to the cost. The failure mileage was approximately 153,000.
Mfg Campaign: 11672051
Recall Date: Jul 8, 2025
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, Mission Hills, CA 91345), where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat and the 12-Volt battery had failed and needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and advised the contact that a goodwill discount could be provided at the dealer's discretion. A case was filed. The contact stated that after the manufacturer contacted the dealer, the dealer doubled the cost of the repair and provided a goodwill discount. The vehicle was not repaired due to the cost. The failure mileage was approximately 153,000.
Corrective Action:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, Mission Hills, CA 91345), where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat and the 12-Volt battery had failed and needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and advised the contact that a goodwill discount could be provided at the dealer's discretion. A case was filed. The contact stated that after the manufacturer contacted the dealer, the dealer doubled the cost of the repair and provided a goodwill discount. The vehicle was not repaired due to the cost. The failure mileage was approximately 153,000.
Additional Notes:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while at a complete stop at a red traffic light, the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat had failed and needed to be replaced; however, the part was not available. The vehicle was not repaired, but the mechanic overrode the computer system. The mechanic related the failure to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The contact stated that the VIN was previously included in the recall; however, the recall was marked as complete after the vehicle passed the inspection test. The contact stated while driving 20-25 MPH, the failure recurred. The vehicle was towed to the dealer, where the contact was informed that the vehicle could not be repaired under the recall. The vehicle was then towed to a second dealer, Keyes Hyundai of Mission Hills(10240 Sepulveda Blvd, Mission Hills, CA 91345), where it was diagnosed that the power relay assembly (PRA) located underneath the rear seat and the 12-Volt battery had failed and needed to be replaced; however, the part was on backorder. The manufacturer was notified of the failure and advised the contact that a goodwill discount could be provided at the dealer's discretion. A case was filed. The contact stated that after the manufacturer contacted the dealer, the dealer doubled the cost of the repair and provided a goodwill discount. The vehicle was not repaired due to the cost. The failure mileage was approximately 153,000.
Mfg Campaign: 11672051
Recall Date: Jul 8, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out to be false. Recently, my car stalled on the road due to the exact electrical issue covered in Recall 232. I had it diagnosed by an independent mechanic, who confirmed it’s tied to the recall. I had the vehicle towed to a Hyundai dealership to have it repaired, but they: •Refused to prioritize the recall inspection •Attempted to charge me $230 for diagnostics •Told me it would take a week or more just to inspect the vehicle •Denied the urgency of the recall, despite the known fire hazard I informed the dealership service manager Tom Swire I was recording, and he still refused to put his denial in writing. I have the recording. Due to their refusal, I was forced to tow the vehicle to a second dealership at my own expense. Hyundai Corporate has opened a case file, but told me I must wait 2–3 days just to speak with a case manager despite this being a federally mandated safety recall tied to real-world safety fire risk. I am requesting NHTSA review this case and hold Hyundai and its dealership accountable for failing to honor Recall 232 within a reasonable and safe timeframe. I am also seeking reimbursement for towing and other out-of-pocket costs caused by their mishandling of this urgent safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out to be false. Recently, my car stalled on the road due to the exact electrical issue covered in Recall 232. I had it diagnosed by an independent mechanic, who confirmed it’s tied to the recall. I had the vehicle towed to a Hyundai dealership to have it repaired, but they: •Refused to prioritize the recall inspection •Attempted to charge me $230 for diagnostics •Told me it would take a week or more just to inspect the vehicle •Denied the urgency of the recall, despite the known fire hazard I informed the dealership service manager Tom Swire I was recording, and he still refused to put his denial in writing. I have the recording. Due to their refusal, I was forced to tow the vehicle to a second dealership at my own expense. Hyundai Corporate has opened a case file, but told me I must wait 2–3 days just to speak with a case manager despite this being a federally mandated safety recall tied to real-world safety fire risk. I am requesting NHTSA review this case and hold Hyundai and its dealership accountable for failing to honor Recall 232 within a reasonable and safe timeframe. I am also seeking reimbursement for towing and other out-of-pocket costs caused by their mishandling of this urgent safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out to be false. Recently, my car stalled on the road due to the exact electrical issue covered in Recall 232. I had it diagnosed by an independent mechanic, who confirmed it’s tied to the recall. I had the vehicle towed to a Hyundai dealership to have it repaired, but they: •Refused to prioritize the recall inspection •Attempted to charge me $230 for diagnostics •Told me it would take a week or more just to inspect the vehicle •Denied the urgency of the recall, despite the known fire hazard I informed the dealership service manager Tom Swire I was recording, and he still refused to put his denial in writing. I have the recording. Due to their refusal, I was forced to tow the vehicle to a second dealership at my own expense. Hyundai Corporate has opened a case file, but told me I must wait 2–3 days just to speak with a case manager despite this being a federally mandated safety recall tied to real-world safety fire risk. I am requesting NHTSA review this case and hold Hyundai and its dealership accountable for failing to honor Recall 232 within a reasonable and safe timeframe. I am also seeking reimbursement for towing and other out-of-pocket costs caused by their mishandling of this urgent safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671675
Recall Date: Jul 7, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out to be false. Recently, my car stalled on the road due to the exact electrical issue covered in Recall 232. I had it diagnosed by an independent mechanic, who confirmed it’s tied to the recall. I had the vehicle towed to a Hyundai dealership to have it repaired, but they: •Refused to prioritize the recall inspection •Attempted to charge me $230 for diagnostics •Told me it would take a week or more just to inspect the vehicle •Denied the urgency of the recall, despite the known fire hazard I informed the dealership service manager Tom Swire I was recording, and he still refused to put his denial in writing. I have the recording. Due to their refusal, I was forced to tow the vehicle to a second dealership at my own expense. Hyundai Corporate has opened a case file, but told me I must wait 2–3 days just to speak with a case manager despite this being a federally mandated safety recall tied to real-world safety fire risk. I am requesting NHTSA review this case and hold Hyundai and its dealership accountable for failing to honor Recall 232 within a reasonable and safe timeframe. I am also seeking reimbursement for towing and other out-of-pocket costs caused by their mishandling of this urgent safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out to be false. Recently, my car stalled on the road due to the exact electrical issue covered in Recall 232. I had it diagnosed by an independent mechanic, who confirmed it’s tied to the recall. I had the vehicle towed to a Hyundai dealership to have it repaired, but they: •Refused to prioritize the recall inspection •Attempted to charge me $230 for diagnostics •Told me it would take a week or more just to inspect the vehicle •Denied the urgency of the recall, despite the known fire hazard I informed the dealership service manager Tom Swire I was recording, and he still refused to put his denial in writing. I have the recording. Due to their refusal, I was forced to tow the vehicle to a second dealership at my own expense. Hyundai Corporate has opened a case file, but told me I must wait 2–3 days just to speak with a case manager despite this being a federally mandated safety recall tied to real-world safety fire risk. I am requesting NHTSA review this case and hold Hyundai and its dealership accountable for failing to honor Recall 232 within a reasonable and safe timeframe. I am also seeking reimbursement for towing and other out-of-pocket costs caused by their mishandling of this urgent safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I own a 2017 Hyundai Ioniq Hybrid VIN: [XXX] that is covered under Recall 232 (NHTSA 22V-459) related to a defective Power Relay Assembly that poses a fire risk. I brought this issue to Hyundai 3 years ago and was told my vehicle was serviced. That turned out to be false. Recently, my car stalled on the road due to the exact electrical issue covered in Recall 232. I had it diagnosed by an independent mechanic, who confirmed it’s tied to the recall. I had the vehicle towed to a Hyundai dealership to have it repaired, but they: •Refused to prioritize the recall inspection •Attempted to charge me $230 for diagnostics •Told me it would take a week or more just to inspect the vehicle •Denied the urgency of the recall, despite the known fire hazard I informed the dealership service manager Tom Swire I was recording, and he still refused to put his denial in writing. I have the recording. Due to their refusal, I was forced to tow the vehicle to a second dealership at my own expense. Hyundai Corporate has opened a case file, but told me I must wait 2–3 days just to speak with a case manager despite this being a federally mandated safety recall tied to real-world safety fire risk. I am requesting NHTSA review this case and hold Hyundai and its dealership accountable for failing to honor Recall 232 within a reasonable and safe timeframe. I am also seeking reimbursement for towing and other out-of-pocket costs caused by their mishandling of this urgent safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671675
Recall Date: Jul 7, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Corrective Action:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Additional Notes:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Mfg Campaign: 11665873
Recall Date: Jun 9, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Corrective Action:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Additional Notes:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Mfg Campaign: 11665873
Recall Date: Jun 9, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Corrective Action:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Additional Notes:
THE 12V ION BATTERY SYSTEM PART NUMBER 37507-G2120 (ICCU) BATTERY FAILED WHILE DRIVING, CAUSING GAS ENGINE TO TURN OFF, WHICH CANCELS POWER BRAKING AND STEERING, MAKING VEHICLE IMPOSSIBLE TO CONTROL. READ MANY REPORTS ON REDDIT AND IONIQ FORUMS OF THIS HAPPENING. NO. IT IS UNOPERABLE THERE WAS NO WARNING WHAT SO EVER. NO LIGHT, NO SYMBOL, NOTHING. WAS TRAVELING 40 MPH ON A BUSY ROAD WITH FAMILY, DURING A LANE CHANGE THIS HAPPEND AND THE VEHICLE TURNED OFF COMPLETELY. I COULD NOT CONTROL VEHICLE, AND WENT INTO A DITCH. IN THE PROCESS WE WERE NEARLY SIDE SWIPED BY A LARGE PICK UP TRUCK WHOM ALSO WENT IN DITCH. THE 12V BATTERY WAS DEAD COMPLETELY, WOULD NOT START THE GAS ENGINE. JUST WAS DEAD. IM LUCKY TO BE HERE TELLING OUR EXPERIENCE.
Mfg Campaign: 11665873
Recall Date: Jun 9, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Corrective Action:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Additional Notes:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Mfg Campaign: 11658566
Recall Date: May 2, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Corrective Action:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Additional Notes:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Mfg Campaign: 11658566
Recall Date: May 2, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Corrective Action:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Additional Notes:
I have had issues with the car losing speed and start to flutter. The last time it did this it locked up my steering wheel and engine cut off this has been an ongoing issue with this car only had it less than a year and the dealership cannot remedy the issue there is some kind of electrical issue because all lights come on car has less than 50k moles on it this is my 5 visit to the dealership with no resolution have contacted the manufacturer
Mfg Campaign: 11658566
Recall Date: May 2, 2025
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving at undisclosed speeds, several unknown warning lights illuminated, and the vehicle started to lose motive power. The contact pulled over and shut off the vehicle but was unable to restart the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was then towed to the dealer to be repaired; however, the contact was informed that the battery management system was defective and needed to be replaced. The contact was informed that the vehicle was out of warranty and was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the Better Business Bureau for assistance. The vehicle remained with the dealer unrepaired. The failure mileage was 12,903.
Corrective Action:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving at undisclosed speeds, several unknown warning lights illuminated, and the vehicle started to lose motive power. The contact pulled over and shut off the vehicle but was unable to restart the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was then towed to the dealer to be repaired; however, the contact was informed that the battery management system was defective and needed to be replaced. The contact was informed that the vehicle was out of warranty and was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the Better Business Bureau for assistance. The vehicle remained with the dealer unrepaired. The failure mileage was 12,903.
Additional Notes:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving at undisclosed speeds, several unknown warning lights illuminated, and the vehicle started to lose motive power. The contact pulled over and shut off the vehicle but was unable to restart the vehicle. Upon investigation, the contact discovered that the vehicle was included in NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was then towed to the dealer to be repaired; however, the contact was informed that the battery management system was defective and needed to be replaced. The contact was informed that the vehicle was out of warranty and was provided an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the Better Business Bureau for assistance. The vehicle remained with the dealer unrepaired. The failure mileage was 12,903.
Mfg Campaign: 11630538
Recall Date: Dec 13, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!
Corrective Action:
Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!
Additional Notes:
Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!
Mfg Campaign: 11620312
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!
Corrective Action:
Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!
Additional Notes:
Unable for many time to get recall complete old recall was told not complete and now that i have an issue they are telling me it was done trans clutch . My car has been at the dealer for three months . It is at lafontaine hyuandi dearborn mi. The part i need to fix my engine /clutch has an indefinite date when it will be available. I had this same problem when my car was less than a year old with the drive shaft. I have been in contact with corporate Hyundai and the dealer we cannot get a hold of sometimes for a whole week. These engine problems have been a huge issue with Hyundai. The engine will suddenly slow down to 20s being a hazard risk. Dealers when i have tried to get recall wont do recall they say they only have one person who can do it. I have had recalls scheduled months out and then they cancel. The problem i am having directly relates to a closed recall per multiple mechanics. The recall caused oil to leak which is what dealer said happened . Please help!!
Mfg Campaign: 11620312
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle lurched forward and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the main power relay assembly had overheated, and the main power relay fuse was blown. The mechanic determined that the main power relay assembly and the fuse needed to be replaced. The mechanic determined that the failure was related to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was then towed to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was not necessary, and that the picture of the main power relay part would be sent to the manufacturer. The manufacturer was notified of the failure and a case was opened. The manufacturer contacted the dealer regarding the recall repair. The dealer then informed the contact that the recall repair was performed per the manufacturer's instructions. The contact was later informed by the dealer that the recall repair had not been performed and only the picture of the main power relay part had been sent to the manufacturer. The manufacturer was contacted and informed the contact that they had not received a proof of the service that the dealer had performed on the vehicle. The vehicle was towed back to the independent mechanic, where it was confirmed that the recall repair had not been performed on the vehicle. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.
Corrective Action:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle lurched forward and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the main power relay assembly had overheated, and the main power relay fuse was blown. The mechanic determined that the main power relay assembly and the fuse needed to be replaced. The mechanic determined that the failure was related to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was then towed to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was not necessary, and that the picture of the main power relay part would be sent to the manufacturer. The manufacturer was notified of the failure and a case was opened. The manufacturer contacted the dealer regarding the recall repair. The dealer then informed the contact that the recall repair was performed per the manufacturer's instructions. The contact was later informed by the dealer that the recall repair had not been performed and only the picture of the main power relay part had been sent to the manufacturer. The manufacturer was contacted and informed the contact that they had not received a proof of the service that the dealer had performed on the vehicle. The vehicle was towed back to the independent mechanic, where it was confirmed that the recall repair had not been performed on the vehicle. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.
Additional Notes:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated while driving 20 MPH, the check engine warning light illuminated. The vehicle lurched forward and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the main power relay assembly had overheated, and the main power relay fuse was blown. The mechanic determined that the main power relay assembly and the fuse needed to be replaced. The mechanic determined that the failure was related to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was then towed to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was not necessary, and that the picture of the main power relay part would be sent to the manufacturer. The manufacturer was notified of the failure and a case was opened. The manufacturer contacted the dealer regarding the recall repair. The dealer then informed the contact that the recall repair was performed per the manufacturer's instructions. The contact was later informed by the dealer that the recall repair had not been performed and only the picture of the main power relay part had been sent to the manufacturer. The manufacturer was contacted and informed the contact that they had not received a proof of the service that the dealer had performed on the vehicle. The vehicle was towed back to the independent mechanic, where it was confirmed that the recall repair had not been performed on the vehicle. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 22V459000 (Hybrid Propulsion System). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000. Parts distribution disconnect.
Mfg Campaign: 11607989
Recall Date: Aug 12, 2024
Hyundai Motor America
Defect Description:
HYBRID PROPULSION SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the failure had been progressing, and the vehicle had become undrivable. The vehicle was taken to a local dealer, where it was diagnosed with a defective battery. The contact related the failure to NHTSA Campaign Number: 18V704000 (Hybrid Propulsion System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the failure had been progressing, and the vehicle had become undrivable. The vehicle was taken to a local dealer, where it was diagnosed with a defective battery. The contact related the failure to NHTSA Campaign Number: 18V704000 (Hybrid Propulsion System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 Hyundai Ioniq Hybrid. The contact stated that while driving at various speeds, the vehicle stalled. The contact stated that the failure had been progressing, and the vehicle had become undrivable. The vehicle was taken to a local dealer, where it was diagnosed with a defective battery. The contact related the failure to NHTSA Campaign Number: 18V704000 (Hybrid Propulsion System); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 120,000. The VIN was not available.
Mfg Campaign: 11606189
Recall Date: Aug 2, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Integrated Brake Accuation Unit failed per dealer repair location. Codes indicated on attached repair invoice receipt. (Document is Uploaded). This was a very expensive repair. Per dealer service advisor and technician they had never seen this before. 2 brake lights on the dash indicated major brake failure. The vehicle was immediately taken to the dealer for repair. See additional details regarding concern, cause. correction, and parts replaced on invoice. If this had not been repaired immediately, this could have put others at risk and caused an accident. Although there are several internet references to brake problems with this model of Hundai Ioniq Hybrid, there are no recalls. The powertrain and engine are warrantied for 100K miles and the batteries have an original lifetime owner warranty. Due to the critical nature of a braking system, I believe braking systems on hybrids for this part should have a lifetime warranty. I want to make it clear that parts that wear out due to use for example brake pads, rotors, master cylinder etc. are not what I am referencing. Since the integrated brake accuation unit is a part commonly seen on hybrid products, I think this a part that warrants investigation and recall. This investigation may go beyond the Hyndai hybrid products. Due to the expense of the repair, I believe this repair could put the owners of all hybrid auto products at risk.
Corrective Action:
Integrated Brake Accuation Unit failed per dealer repair location. Codes indicated on attached repair invoice receipt. (Document is Uploaded). This was a very expensive repair. Per dealer service advisor and technician they had never seen this before. 2 brake lights on the dash indicated major brake failure. The vehicle was immediately taken to the dealer for repair. See additional details regarding concern, cause. correction, and parts replaced on invoice. If this had not been repaired immediately, this could have put others at risk and caused an accident. Although there are several internet references to brake problems with this model of Hundai Ioniq Hybrid, there are no recalls. The powertrain and engine are warrantied for 100K miles and the batteries have an original lifetime owner warranty. Due to the critical nature of a braking system, I believe braking systems on hybrids for this part should have a lifetime warranty. I want to make it clear that parts that wear out due to use for example brake pads, rotors, master cylinder etc. are not what I am referencing. Since the integrated brake accuation unit is a part commonly seen on hybrid products, I think this a part that warrants investigation and recall. This investigation may go beyond the Hyndai hybrid products. Due to the expense of the repair, I believe this repair could put the owners of all hybrid auto products at risk.
Additional Notes:
Integrated Brake Accuation Unit failed per dealer repair location. Codes indicated on attached repair invoice receipt. (Document is Uploaded). This was a very expensive repair. Per dealer service advisor and technician they had never seen this before. 2 brake lights on the dash indicated major brake failure. The vehicle was immediately taken to the dealer for repair. See additional details regarding concern, cause. correction, and parts replaced on invoice. If this had not been repaired immediately, this could have put others at risk and caused an accident. Although there are several internet references to brake problems with this model of Hundai Ioniq Hybrid, there are no recalls. The powertrain and engine are warrantied for 100K miles and the batteries have an original lifetime owner warranty. Due to the critical nature of a braking system, I believe braking systems on hybrids for this part should have a lifetime warranty. I want to make it clear that parts that wear out due to use for example brake pads, rotors, master cylinder etc. are not what I am referencing. Since the integrated brake accuation unit is a part commonly seen on hybrid products, I think this a part that warrants investigation and recall. This investigation may go beyond the Hyndai hybrid products. Due to the expense of the repair, I believe this repair could put the owners of all hybrid auto products at risk.
Mfg Campaign: 11554721
Recall Date: Nov 12, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I brought my Hyundai on November 18, 2022 to Huntington Hyundai at 1221 E. Jericho Tpke., for service to take care of a recall. My paperwork from Huntington Hyundai shows that recall 232 was performed. But in 2023 I began plans to move to Canada and to import my Hyundai into Canada. The Canadian registrar of imported vehicles told me that according to recall records, there is an outstanding recall on the vehicle. Recall 232! I learned from visiting a dealer in Buffalo New York that not Huntington Hyundai never applied to Hyundai USA for reimbursement for work performed on recall 232. Huntington Hyundai failed to even perform the recall that they stated they performed.
Corrective Action:
I brought my Hyundai on November 18, 2022 to Huntington Hyundai at 1221 E. Jericho Tpke., for service to take care of a recall. My paperwork from Huntington Hyundai shows that recall 232 was performed. But in 2023 I began plans to move to Canada and to import my Hyundai into Canada. The Canadian registrar of imported vehicles told me that according to recall records, there is an outstanding recall on the vehicle. Recall 232! I learned from visiting a dealer in Buffalo New York that not Huntington Hyundai never applied to Hyundai USA for reimbursement for work performed on recall 232. Huntington Hyundai failed to even perform the recall that they stated they performed.
Additional Notes:
I brought my Hyundai on November 18, 2022 to Huntington Hyundai at 1221 E. Jericho Tpke., for service to take care of a recall. My paperwork from Huntington Hyundai shows that recall 232 was performed. But in 2023 I began plans to move to Canada and to import my Hyundai into Canada. The Canadian registrar of imported vehicles told me that according to recall records, there is an outstanding recall on the vehicle. Recall 232! I learned from visiting a dealer in Buffalo New York that not Huntington Hyundai never applied to Hyundai USA for reimbursement for work performed on recall 232. Huntington Hyundai failed to even perform the recall that they stated they performed.
Mfg Campaign: 11526353
Recall Date: Jun 10, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have received a couple of notices from Hyundai concerning a recall for my Hyundai. Here’s been my experience—called Motor World Hyundai (150 MotorWorld Dr Wilkes-Barre, PA 18702). I was told that they didn’t have any parts in but would call me when the parts are in. They insisted on getting my contact information and since have barraged me with sales calls, but no information on “the parts”. After a few weeks, my wife called again, they claimed they have no idea when parts will come in, this person did not ask her name, did not offer to check status, did not offer to call back. (by the way, we tried to buy a new Ioniq last year and while they kept asking us to “come in to test drive” (not sure what we were test driving because they said they didn’t have the car) So, no Ioniq purchase. Our next call was to Dickson City Hyundai, (1519 Scranton Carbondale Highway, Scranton, PA 18508). They indicated a lack of parts as well. We requested they order the parts. They indicated that they require that we go there first (about an hour away) to have the car inspected. If they determine that they should order the parts, then they’ll order them and we’ll have to come back to get them installed. So according to the recall letter, the situation is dangerous, we need a recall done, you’ve notified us more than once, but we apparently can’t get it done without a significant effort on our part. A Safety Recall has been issued on your 2017 Ioniq Hybrid/Plug-In Hybrid’s Power Relay Assembly (PRA). Recall 232 Remedy is Available This notice applies to your vehicle, VIN: KMHC05LC7HU030998 I tried to click on “make an appointment” and it goes to “Page can’t be found” So, I was so happy with my Hyundai I was going to buy another, no test drive, no shopping for other brands but no can do. Now I’m told that I need a recall, but no one is interested in doing it.
Corrective Action:
I have received a couple of notices from Hyundai concerning a recall for my Hyundai. Here’s been my experience—called Motor World Hyundai (150 MotorWorld Dr Wilkes-Barre, PA 18702). I was told that they didn’t have any parts in but would call me when the parts are in. They insisted on getting my contact information and since have barraged me with sales calls, but no information on “the parts”. After a few weeks, my wife called again, they claimed they have no idea when parts will come in, this person did not ask her name, did not offer to check status, did not offer to call back. (by the way, we tried to buy a new Ioniq last year and while they kept asking us to “come in to test drive” (not sure what we were test driving because they said they didn’t have the car) So, no Ioniq purchase. Our next call was to Dickson City Hyundai, (1519 Scranton Carbondale Highway, Scranton, PA 18508). They indicated a lack of parts as well. We requested they order the parts. They indicated that they require that we go there first (about an hour away) to have the car inspected. If they determine that they should order the parts, then they’ll order them and we’ll have to come back to get them installed. So according to the recall letter, the situation is dangerous, we need a recall done, you’ve notified us more than once, but we apparently can’t get it done without a significant effort on our part. A Safety Recall has been issued on your 2017 Ioniq Hybrid/Plug-In Hybrid’s Power Relay Assembly (PRA). Recall 232 Remedy is Available This notice applies to your vehicle, VIN: KMHC05LC7HU030998 I tried to click on “make an appointment” and it goes to “Page can’t be found” So, I was so happy with my Hyundai I was going to buy another, no test drive, no shopping for other brands but no can do. Now I’m told that I need a recall, but no one is interested in doing it.
Additional Notes:
I have received a couple of notices from Hyundai concerning a recall for my Hyundai. Here’s been my experience—called Motor World Hyundai (150 MotorWorld Dr Wilkes-Barre, PA 18702). I was told that they didn’t have any parts in but would call me when the parts are in. They insisted on getting my contact information and since have barraged me with sales calls, but no information on “the parts”. After a few weeks, my wife called again, they claimed they have no idea when parts will come in, this person did not ask her name, did not offer to check status, did not offer to call back. (by the way, we tried to buy a new Ioniq last year and while they kept asking us to “come in to test drive” (not sure what we were test driving because they said they didn’t have the car) So, no Ioniq purchase. Our next call was to Dickson City Hyundai, (1519 Scranton Carbondale Highway, Scranton, PA 18508). They indicated a lack of parts as well. We requested they order the parts. They indicated that they require that we go there first (about an hour away) to have the car inspected. If they determine that they should order the parts, then they’ll order them and we’ll have to come back to get them installed. So according to the recall letter, the situation is dangerous, we need a recall done, you’ve notified us more than once, but we apparently can’t get it done without a significant effort on our part. A Safety Recall has been issued on your 2017 Ioniq Hybrid/Plug-In Hybrid’s Power Relay Assembly (PRA). Recall 232 Remedy is Available This notice applies to your vehicle, VIN: KMHC05LC7HU030998 I tried to click on “make an appointment” and it goes to “Page can’t be found” So, I was so happy with my Hyundai I was going to buy another, no test drive, no shopping for other brands but no can do. Now I’m told that I need a recall, but no one is interested in doing it.
Mfg Campaign: 11504053
Recall Date: Jan 27, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the freeway when my car started smoking. Pulled over immediately and 30 seconds later the entire front of the car was engulfed in flames. I hadn’t received a second recall notice, but I did take it in the first time when a fire risk was mentioned.
Corrective Action:
I was driving on the freeway when my car started smoking. Pulled over immediately and 30 seconds later the entire front of the car was engulfed in flames. I hadn’t received a second recall notice, but I did take it in the first time when a fire risk was mentioned.
Additional Notes:
I was driving on the freeway when my car started smoking. Pulled over immediately and 30 seconds later the entire front of the car was engulfed in flames. I hadn’t received a second recall notice, but I did take it in the first time when a fire risk was mentioned.
Mfg Campaign: 11498124
Recall Date: Dec 19, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the freeway when my car started smoking. Pulled over immediately and 30 seconds later the entire front of the car was engulfed in flames. I hadn’t received a second recall notice, but I did take it in the first time when a fire risk was mentioned.
Corrective Action:
I was driving on the freeway when my car started smoking. Pulled over immediately and 30 seconds later the entire front of the car was engulfed in flames. I hadn’t received a second recall notice, but I did take it in the first time when a fire risk was mentioned.
Additional Notes:
I was driving on the freeway when my car started smoking. Pulled over immediately and 30 seconds later the entire front of the car was engulfed in flames. I hadn’t received a second recall notice, but I did take it in the first time when a fire risk was mentioned.
Mfg Campaign: 11498124
Recall Date: Dec 19, 2022
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury