Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 200
Recall Date: Mar 1, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 199
Recall Date: Dec 1, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 196
Recall Date: Oct 13, 2020
Consumer Complaints
69 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HYUNDAI HAS A RECALL ON MY VEHICLE DUE TO BATTERY SAFETY ISSUES. THEY HAVE REDUCED MY BATTERY STORAGE TO 80% CAPACITY AND THIS LIMITS MY ABILITY TO TRAVEL UNLESS I STOP FOR EXTENDED PERIODS TO RECHARGE MY BATTERY. THE ONLY COMPENSATION THEY HAVE PROVIDED WAS A $200 VISA CARD, WHICH IS INCREDIBLY INADEQUATE, FOR THE TIME AND MONEY THIS IS COSTING ME. I'VE BEEN WITHOUT FULL BATTERY CAPACITY FOR OVER A MONTH NOW.
Corrective Action:
HYUNDAI HAS A RECALL ON MY VEHICLE DUE TO BATTERY SAFETY ISSUES. THEY HAVE REDUCED MY BATTERY STORAGE TO 80% CAPACITY AND THIS LIMITS MY ABILITY TO TRAVEL UNLESS I STOP FOR EXTENDED PERIODS TO RECHARGE MY BATTERY. THE ONLY COMPENSATION THEY HAVE PROVIDED WAS A $200 VISA CARD, WHICH IS INCREDIBLY INADEQUATE, FOR THE TIME AND MONEY THIS IS COSTING ME. I'VE BEEN WITHOUT FULL BATTERY CAPACITY FOR OVER A MONTH NOW.
Additional Notes:
HYUNDAI HAS A RECALL ON MY VEHICLE DUE TO BATTERY SAFETY ISSUES. THEY HAVE REDUCED MY BATTERY STORAGE TO 80% CAPACITY AND THIS LIMITS MY ABILITY TO TRAVEL UNLESS I STOP FOR EXTENDED PERIODS TO RECHARGE MY BATTERY. THE ONLY COMPENSATION THEY HAVE PROVIDED WAS A $200 VISA CARD, WHICH IS INCREDIBLY INADEQUATE, FOR THE TIME AND MONEY THIS IS COSTING ME. I'VE BEEN WITHOUT FULL BATTERY CAPACITY FOR OVER A MONTH NOW.
Mfg Campaign: 11415523
Recall Date: May 7, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN RECEIVED AN EMAIL FROM HYUNDAI THAT STATED THAT A SOFTWARE UPDATE WOULD BE SENT TO THE VEHICLE THROUGH THE INFOTAINMENT SYSTEM WHERE THE VEHICLE WOULD NOW ONLY CHARGE UP TO 80%. THE CONTACT WAS INSTRUCTED THROUGH THE EMAIL TO TAKE THE VEHICLE TO A LOCAL DEALER TO VERIFY THE UPDATE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN RECEIVED AN EMAIL FROM HYUNDAI THAT STATED THAT A SOFTWARE UPDATE WOULD BE SENT TO THE VEHICLE THROUGH THE INFOTAINMENT SYSTEM WHERE THE VEHICLE WOULD NOW ONLY CHARGE UP TO 80%. THE CONTACT WAS INSTRUCTED THROUGH THE EMAIL TO TAKE THE VEHICLE TO A LOCAL DEALER TO VERIFY THE UPDATE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT THEN RECEIVED AN EMAIL FROM HYUNDAI THAT STATED THAT A SOFTWARE UPDATE WOULD BE SENT TO THE VEHICLE THROUGH THE INFOTAINMENT SYSTEM WHERE THE VEHICLE WOULD NOW ONLY CHARGE UP TO 80%. THE CONTACT WAS INSTRUCTED THROUGH THE EMAIL TO TAKE THE VEHICLE TO A LOCAL DEALER TO VERIFY THE UPDATE. THE VEHICLE WAS NOT YET TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11414925
Recall Date: May 3, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CENTEREACH HYUNDAI LOCATED AT 1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720, (631) 615-4549) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CENTEREACH HYUNDAI LOCATED AT 1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720, (631) 615-4549) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V127000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT CENTEREACH HYUNDAI LOCATED AT 1815 MIDDLE COUNTRY RD, CENTEREACH, NY 11720, (631) 615-4549) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11408391
Recall Date: Apr 16, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MANUFACTURER RECALLS THIS VEHICLE TO REPLACE BATTERY PACK DUE TO CATASTROPHIC FIRE RISK.
Corrective Action:
MANUFACTURER RECALLS THIS VEHICLE TO REPLACE BATTERY PACK DUE TO CATASTROPHIC FIRE RISK.
Additional Notes:
MANUFACTURER RECALLS THIS VEHICLE TO REPLACE BATTERY PACK DUE TO CATASTROPHIC FIRE RISK.
Mfg Campaign: 11398037
Recall Date: Feb 26, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Corrective Action:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Additional Notes:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Mfg Campaign: 11385986
Recall Date: Jan 1, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Corrective Action:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Additional Notes:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Mfg Campaign: 11385986
Recall Date: Jan 1, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Corrective Action:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Additional Notes:
THERE IS A RECALL ON THE EV BATTERY SYSTEM BOTH ON THE HYUNDAI SITE AND THE NTSB SITE FOR THIS. HYUNDAI CLAIMS THERE IS NO SUCH RECALL. MY BATTERY SYSTEM DOES NOT FUNCTION ACCORDING TO SPECIFICATIONS. HYUNDAI SAYS NOT TO PARK THE VEHICLE INSIDE DUE TO THE POSSIBILITY OF CATASTROPHIC FIRE. NEITHER THE DEALER NOR THE MANUFACTURER WILL REMEDY THE SITUATION. THEY BOTH DENY THERE IS ANY PROBLEM. I PURCHASED THE VEHICLE USED FROM A DEALER DECEMBER 2020.
Mfg Campaign: 11385986
Recall Date: Jan 1, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). ROWE HYUNDAI WESTBROOK (91 MAIN ST SUITE #3, WESTBROOK, ME 04092) WAS CONTACTED AND INFORMED THE CONTACT THAT THE BATTERY SOFTWARE WOULD BE UPDATED, WHICH WOULD LIMIT THE BATTERY POWER. DESPITE THE UPDATE, THE CONTACT WAS NOT ENSURED THAT THE SYSTEM UPDATE WOULD PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). ROWE HYUNDAI WESTBROOK (91 MAIN ST SUITE #3, WESTBROOK, ME 04092) WAS CONTACTED AND INFORMED THE CONTACT THAT THE BATTERY SOFTWARE WOULD BE UPDATED, WHICH WOULD LIMIT THE BATTERY POWER. DESPITE THE UPDATE, THE CONTACT WAS NOT ENSURED THAT THE SYSTEM UPDATE WOULD PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI KONA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V630000 (ELECTRICAL SYSTEM). ROWE HYUNDAI WESTBROOK (91 MAIN ST SUITE #3, WESTBROOK, ME 04092) WAS CONTACTED AND INFORMED THE CONTACT THAT THE BATTERY SOFTWARE WOULD BE UPDATED, WHICH WOULD LIMIT THE BATTERY POWER. DESPITE THE UPDATE, THE CONTACT WAS NOT ENSURED THAT THE SYSTEM UPDATE WOULD PREVENT THE FAILURE FROM RECURRING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11377540
Recall Date: Dec 2, 2020
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTOMATIC EMERGENCY BRAKING ACTIVATED UNEXPECTEDLY WHILE DRIVING IN A HIGHWAY. VEHICLES AHEAD WERE STOPPED OR SLOWING DOWN AND I WAS STARTING TO BRAKE AND THE CAR ACTIVATED THE EMERGENCY BRAKING BRINGING THE CAR TO A COMPLETE STOP EVEN THOUGH THERE WAS NOT IMMEDIATE DANGER OF COLLISION, THERE WAS MORE THAN A CAR SPACE BETWEEN MY CAR AND THE STOPPED CAR. THE CAR BEHIND ME HAD TO VEER OFF THE ROAD NOT TO HIT ME. A SIMILAR SITUATION HAPPENED TWICE BEFORE.
Corrective Action:
AUTOMATIC EMERGENCY BRAKING ACTIVATED UNEXPECTEDLY WHILE DRIVING IN A HIGHWAY. VEHICLES AHEAD WERE STOPPED OR SLOWING DOWN AND I WAS STARTING TO BRAKE AND THE CAR ACTIVATED THE EMERGENCY BRAKING BRINGING THE CAR TO A COMPLETE STOP EVEN THOUGH THERE WAS NOT IMMEDIATE DANGER OF COLLISION, THERE WAS MORE THAN A CAR SPACE BETWEEN MY CAR AND THE STOPPED CAR. THE CAR BEHIND ME HAD TO VEER OFF THE ROAD NOT TO HIT ME. A SIMILAR SITUATION HAPPENED TWICE BEFORE.
Additional Notes:
AUTOMATIC EMERGENCY BRAKING ACTIVATED UNEXPECTEDLY WHILE DRIVING IN A HIGHWAY. VEHICLES AHEAD WERE STOPPED OR SLOWING DOWN AND I WAS STARTING TO BRAKE AND THE CAR ACTIVATED THE EMERGENCY BRAKING BRINGING THE CAR TO A COMPLETE STOP EVEN THOUGH THERE WAS NOT IMMEDIATE DANGER OF COLLISION, THERE WAS MORE THAN A CAR SPACE BETWEEN MY CAR AND THE STOPPED CAR. THE CAR BEHIND ME HAD TO VEER OFF THE ROAD NOT TO HIT ME. A SIMILAR SITUATION HAPPENED TWICE BEFORE.
Mfg Campaign: 11300587
Recall Date: Jan 20, 2020
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