HYUNDAI KONA ELECTRIC 2020

Complete listing of complaints and recalls for this vehicle

30
Complaints
4
Recalls

Complaints & Recalls

30 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 21V127000 SAFETY RECALL
4.7K Vehicles Affected
Recall Date: Mar 1, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric and 2020 Ioniq Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Potential Risk:
An electrical short in the Li-ion battery increases the risk of a fire.
FREE Recall Solution:
Owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a Hyundai dealer to provide the update. Once parts are available, dealers will inspect the Battery System Assembly (BSA), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed April 9, 2021. Final owner notification letters were mailed June 17, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 200
Notice Date: Jun 17, 2021
Recall Date: Mar 1, 2021
Hyundai Motor America
NHTSA Campaign: 20V748000 SAFETY RECALL
8.2K Vehicles Affected
Recall Date: Dec 1, 2020
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Potential Risk:
Reduced braking power could lengthen the distance required to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 199.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 199
Notice Date: Jan 25, 2021
Recall Date: Dec 1, 2020
Hyundai Motor America
NHTSA Campaign: 20V630000 SAFETY RECALL
6.7K Vehicles Affected
Recall Date: Oct 13, 2020
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Kona Electric vehicles. The lithium-ion (Li-ion) battery may short-circuit.

Potential Risk:
An electrical short in the Li-ion battery increases the risk of a fire.
FREE Recall Solution:
Hyundai will notify owners, and dealers will update the Battery Management System (BMS) software and inspect the Li-ion battery, replacing it if necessary, free of charge. Owners are advised to park their vehicles outside and away from structures until the repair is complete. The recall began November 13, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 196.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 196
Notice Date: Nov 13, 2020
Recall Date: Oct 13, 2020

Consumer Complaints

30 Complaints
Hyundai Motor America
Campaign: 11641724 Other
Feb 10, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

6/17/2024 12 volt battery was dead; EV was fully charged 6/16/2024 using Level 2 charger in my home garage. AAA charged the battery; I drove to Crossroads Hyundai Loveland, CO and asked to have the converter to the main battery checked; this was not done. Crossroads checked the battery via CADEX with "good battery charge" as result. No other diagnostic work was performed. 8/26/2024 12 volt battery again depleted; AAA charged twice 11:06 am (recharge and retest ) and 3:51pm (Bad & replace). I drove again to Crossroads Hyundai which claimed battery test showed good battery. Technician found a draw dropped after pulling fuses F6 multi media and F16 memory. Techline at Hyundai was contacted and tech was instructed to install junction box for fuses (91950-K4061 Junction Box assembly I/PNL 91). The car was undriveable on the Crossroads lot until part received and replaced 9/20/2024. 9/24/2024 when I arrived to pick up the car, the service advisor told me the door was left ajar after car wash, causing draw on battery; the battery was damaged by continued discharge due to strain from parts replaced. Hyundai agreed to replace the battery at no charge to customer. There were no warming lamps, messages or other symptoms of the problem prior to 6/17/2024. My safety, as a senior and woman is at risk if the car was stranded in a parking lot or other area outside of my home garage.

Corrective Action:

6/17/2024 12 volt battery was dead; EV was fully charged 6/16/2024 using Level 2 charger in my home garage. AAA charged the battery; I drove to Crossroads Hyundai Loveland, CO and asked to have the converter to the main battery checked; this was not done. Crossroads checked the battery via CADEX with "good battery charge" as result. No other diagnostic work was performed. 8/26/2024 12 volt battery again depleted; AAA charged twice 11:06 am (recharge and retest ) and 3:51pm (Bad & replace). I drove again to Crossroads Hyundai which claimed battery test showed good battery. Technician found a draw dropped after pulling fuses F6 multi media and F16 memory. Techline at Hyundai was contacted and tech was instructed to install junction box for fuses (91950-K4061 Junction Box assembly I/PNL 91). The car was undriveable on the Crossroads lot until part received and replaced 9/20/2024. 9/24/2024 when I arrived to pick up the car, the service advisor told me the door was left ajar after car wash, causing draw on battery; the battery was damaged by continued discharge due to strain from parts replaced. Hyundai agreed to replace the battery at no charge to customer. There were no warming lamps, messages or other symptoms of the problem prior to 6/17/2024. My safety, as a senior and woman is at risk if the car was stranded in a parking lot or other area outside of my home garage.

Additional Notes:

6/17/2024 12 volt battery was dead; EV was fully charged 6/16/2024 using Level 2 charger in my home garage. AAA charged the battery; I drove to Crossroads Hyundai Loveland, CO and asked to have the converter to the main battery checked; this was not done. Crossroads checked the battery via CADEX with "good battery charge" as result. No other diagnostic work was performed. 8/26/2024 12 volt battery again depleted; AAA charged twice 11:06 am (recharge and retest ) and 3:51pm (Bad & replace). I drove again to Crossroads Hyundai which claimed battery test showed good battery. Technician found a draw dropped after pulling fuses F6 multi media and F16 memory. Techline at Hyundai was contacted and tech was instructed to install junction box for fuses (91950-K4061 Junction Box assembly I/PNL 91). The car was undriveable on the Crossroads lot until part received and replaced 9/20/2024. 9/24/2024 when I arrived to pick up the car, the service advisor told me the door was left ajar after car wash, causing draw on battery; the battery was damaged by continued discharge due to strain from parts replaced. Hyundai agreed to replace the battery at no charge to customer. There were no warming lamps, messages or other symptoms of the problem prior to 6/17/2024. My safety, as a senior and woman is at risk if the car was stranded in a parking lot or other area outside of my home garage.

Manufacturer: HYUNDAI
Mfg Campaign: 11641724
Notice Date: Feb 10, 2025
Recall Date: Feb 10, 2025
Hyundai Motor America
Campaign: 11585896 Other
Apr 29, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I am concerned about the safety of my car and have little faith that there are qualified mechanics who understand EVs and can properly service an EV car. Two times on April 9, 2024 (and on at least 4 other occasions in 2023) while drive at approximately 45 miles an hour on a RI State highway at a safe distance from any care in front of me, my vehicle went into the fail-safe mode while I was driving causing a sudden significant loss of power to the car and it appeared to be that it was going to stall. There was no warning sound indicating that I was going to crash into the forward vehicle (again, I was at a safe distance). In order to continue driving, I had to pull onto the road shoulder, shut off the car, which seemed to reset it. On this particular day/occasion, this situation occurred twice in the span of about 10 minutes. Had there been anyone driving right behind me, they would have hit my car. In addition, I brought my car to the dealer to address but the dealership did not know how to fix/address my problem. They did find "multiple codes" in the car history, deleted the codes, and test drove the car. They said if it happened again, to let them know. They also told me if it occurred again, then I should bring it in when the 1 and only technician, who knows anything about the EV cars, was working. I took a photo of the dashboard immediately after one of the episodes while the car was still running before I shut if off. I will attach it.

Corrective Action:

I am concerned about the safety of my car and have little faith that there are qualified mechanics who understand EVs and can properly service an EV car. Two times on April 9, 2024 (and on at least 4 other occasions in 2023) while drive at approximately 45 miles an hour on a RI State highway at a safe distance from any care in front of me, my vehicle went into the fail-safe mode while I was driving causing a sudden significant loss of power to the car and it appeared to be that it was going to stall. There was no warning sound indicating that I was going to crash into the forward vehicle (again, I was at a safe distance). In order to continue driving, I had to pull onto the road shoulder, shut off the car, which seemed to reset it. On this particular day/occasion, this situation occurred twice in the span of about 10 minutes. Had there been anyone driving right behind me, they would have hit my car. In addition, I brought my car to the dealer to address but the dealership did not know how to fix/address my problem. They did find "multiple codes" in the car history, deleted the codes, and test drove the car. They said if it happened again, to let them know. They also told me if it occurred again, then I should bring it in when the 1 and only technician, who knows anything about the EV cars, was working. I took a photo of the dashboard immediately after one of the episodes while the car was still running before I shut if off. I will attach it.

Additional Notes:

I am concerned about the safety of my car and have little faith that there are qualified mechanics who understand EVs and can properly service an EV car. Two times on April 9, 2024 (and on at least 4 other occasions in 2023) while drive at approximately 45 miles an hour on a RI State highway at a safe distance from any care in front of me, my vehicle went into the fail-safe mode while I was driving causing a sudden significant loss of power to the car and it appeared to be that it was going to stall. There was no warning sound indicating that I was going to crash into the forward vehicle (again, I was at a safe distance). In order to continue driving, I had to pull onto the road shoulder, shut off the car, which seemed to reset it. On this particular day/occasion, this situation occurred twice in the span of about 10 minutes. Had there been anyone driving right behind me, they would have hit my car. In addition, I brought my car to the dealer to address but the dealership did not know how to fix/address my problem. They did find "multiple codes" in the car history, deleted the codes, and test drove the car. They said if it happened again, to let them know. They also told me if it occurred again, then I should bring it in when the 1 and only technician, who knows anything about the EV cars, was working. I took a photo of the dashboard immediately after one of the episodes while the car was still running before I shut if off. I will attach it.

Manufacturer: HYUNDAI
Mfg Campaign: 11585896
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
Hyundai Motor America
Campaign: 11580665 Other
Apr 2, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

Corrective Action:

We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

Additional Notes:

We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

Manufacturer: HYUNDAI
Mfg Campaign: 11580665
Notice Date: Apr 2, 2024
Recall Date: Apr 2, 2024
Hyundai Motor America
Campaign: 11580665 Other
Apr 2, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

Corrective Action:

We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

Additional Notes:

We just had our 2020 Kona updated from the dealer with major software and recall updates. Since that point the car has been draining from the 12volt battery on it's own and killing the charging circuit for the battery. It has caused us to have to jump start the car and not be able to keep the 12 volt charged which runs all of the environmentals and car systems. Unless you have a jump pack with you, you have to jump it after every stop. I have tested the battery and it is fine but the system needs a high end initial draw and is not getting it. I have contacted the dealer but they are saying it is not their problem. This needs government address, as it is the same issue in the NHTSA recalls or Hybrid and EV Sonata and Ioniq 5 models.

Manufacturer: HYUNDAI
Mfg Campaign: 11580665
Notice Date: Apr 2, 2024
Recall Date: Apr 2, 2024
Hyundai Motor America
Campaign: 11574761 Other
Feb 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!

Corrective Action:

This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!

Additional Notes:

This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!

Manufacturer: HYUNDAI
Mfg Campaign: 11574761
Notice Date: Feb 29, 2024
Recall Date: Feb 29, 2024
Hyundai Motor America
Campaign: 11574761 Other
Feb 29, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!

Corrective Action:

This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!

Additional Notes:

This has happened about 15 times since I bought my Hyundai Kona EV Ultimate new in February 2021: When a car in front of me slows very quickly, occasionally my car tries to help me too much. I have been in complete control of the situations, but my car beeps it's warning, adds it's efforts and the brakes lock up with tires squealing, and we stop with plenty of space in between myself and the car in front of me. This usually happens in freeway traffic. It is terrifying and I always immediately look in my rearview mirror to see if I'm going to get rear-ended. I haven't been hit yet, though I have been flipped off a few times. One of these days, people will be hurt, along with the damages to the cars. The first time it happened was only about 2 weeks after the purchase. I had my 5-year old twin granddaughters in their car seats. Just as described above, the brakes locked up and it really scared them (me too!). I took it back to the salesman I bought it from at Stevens Creek Hyundai and he said it was just a setting with the response time, so he changed it. But it kept happening intermittently. I brought into the Future Hyundai of Concord dealer and they test drove it, could not replicate it, and after checking with their computers, said that the "system is working as designed". Frustrated that I wasn't being heard, I contacted Hyundai Consumer Affairs. They supported me and I got a case number and another appointment at a different dealer, Dublin Hyundai. This time, I went on the test drive and the technician was able to replicate the situation. At first he said it was a setting, but I said that I didn't care what the setting was, this should never happen. It is very dangerous. He agreed and said he would need to contact "Techline" the next day. But when I tried to find out any information about this conversation, I got only silence. Then I got a message that I could come pick up my car and that "the system is working as designed". Help!

Manufacturer: HYUNDAI
Mfg Campaign: 11574761
Notice Date: Feb 29, 2024
Recall Date: Feb 29, 2024
Hyundai Motor America
Campaign: 11543580 Other
Sep 9, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

I was driving at about 45mph and my vehicle brakes suddenly stopped responding. The car alarms went crazy and said "regenerative brake failure" which is fine and all, but why the hell would the regent failing impact my ability to stop entirely? I could not get the vehicle to respond by pumping the brakes, so I put my flashers on and rolled into a lot and thankfully didn't kill anyone. Rolled into an uphill spot, thanked the curb, and engaged the ebrake which I'm not sure actually worked. The brake was both firm and soft when pressed. That was terrifying and I was literally just on the freeway.

Corrective Action:

I was driving at about 45mph and my vehicle brakes suddenly stopped responding. The car alarms went crazy and said "regenerative brake failure" which is fine and all, but why the hell would the regent failing impact my ability to stop entirely? I could not get the vehicle to respond by pumping the brakes, so I put my flashers on and rolled into a lot and thankfully didn't kill anyone. Rolled into an uphill spot, thanked the curb, and engaged the ebrake which I'm not sure actually worked. The brake was both firm and soft when pressed. That was terrifying and I was literally just on the freeway.

Additional Notes:

I was driving at about 45mph and my vehicle brakes suddenly stopped responding. The car alarms went crazy and said "regenerative brake failure" which is fine and all, but why the hell would the regent failing impact my ability to stop entirely? I could not get the vehicle to respond by pumping the brakes, so I put my flashers on and rolled into a lot and thankfully didn't kill anyone. Rolled into an uphill spot, thanked the curb, and engaged the ebrake which I'm not sure actually worked. The brake was both firm and soft when pressed. That was terrifying and I was literally just on the freeway.

Manufacturer: HYUNDAI
Mfg Campaign: 11543580
Notice Date: Sep 9, 2023
Recall Date: Sep 9, 2023
Hyundai Motor America
Campaign: 11458516 Other
Mar 27, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Braking: When coming to a stop, the vehicle slows as expected. at about 10 MPH or less, while still continuing to apply braking pressure by foot, the vehicle stops braking and a sudden acceleration kick occurs, propelling the vehicle forward an additional 10 feet or so, then the brake kicks in again. Was able to duplicate this issue with a Tech from Hyundai of Moreno Valley riding as a passenger. This is hazardous, because it could result in striking a vehicle or pedestrian in a crosswalk for example.

Corrective Action:

Braking: When coming to a stop, the vehicle slows as expected. at about 10 MPH or less, while still continuing to apply braking pressure by foot, the vehicle stops braking and a sudden acceleration kick occurs, propelling the vehicle forward an additional 10 feet or so, then the brake kicks in again. Was able to duplicate this issue with a Tech from Hyundai of Moreno Valley riding as a passenger. This is hazardous, because it could result in striking a vehicle or pedestrian in a crosswalk for example.

Additional Notes:

Braking: When coming to a stop, the vehicle slows as expected. at about 10 MPH or less, while still continuing to apply braking pressure by foot, the vehicle stops braking and a sudden acceleration kick occurs, propelling the vehicle forward an additional 10 feet or so, then the brake kicks in again. Was able to duplicate this issue with a Tech from Hyundai of Moreno Valley riding as a passenger. This is hazardous, because it could result in striking a vehicle or pedestrian in a crosswalk for example.

Manufacturer: HYUNDAI
Mfg Campaign: 11458516
Notice Date: Mar 27, 2022
Recall Date: Mar 27, 2022
Hyundai Motor America
Campaign: 11446612 Other
Jan 7, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000, however, the dealer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer advised her the vehicle can not be fixed due to no parts. The contact was concerned that her vehicle would have a failure while driving. The manufacturer was made aware of the issue.

Corrective Action:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000, however, the dealer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer advised her the vehicle can not be fixed due to no parts. The contact was concerned that her vehicle would have a failure while driving. The manufacturer was made aware of the issue.

Additional Notes:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000, however, the dealer exceeded a reasonable amount of time for the recall repair. The contact stated that the dealer advised her the vehicle can not be fixed due to no parts. The contact was concerned that her vehicle would have a failure while driving. The manufacturer was made aware of the issue.

Manufacturer: HYUNDAI
Mfg Campaign: 11446612
Notice Date: Jan 7, 2022
Recall Date: Jan 7, 2022
Hyundai Motor America
Campaign: 11445281 Other
Dec 28, 2021
Defect Description:

TIRES:TREAD/BELT

Potential Consequences:

215/55/R17 The N Priz AH8 tires are extremely slippery on wet pavement. Unless I drive exceptionally slow and cautiously, I could lose control of my Hyundai Kona Ev

Corrective Action:

215/55/R17 The N Priz AH8 tires are extremely slippery on wet pavement. Unless I drive exceptionally slow and cautiously, I could lose control of my Hyundai Kona Ev

Additional Notes:

215/55/R17 The N Priz AH8 tires are extremely slippery on wet pavement. Unless I drive exceptionally slow and cautiously, I could lose control of my Hyundai Kona Ev

Manufacturer: HYUNDAI
Mfg Campaign: 11445281
Notice Date: Dec 28, 2021
Recall Date: Dec 28, 2021
Hyundai Motor America
Campaign: 11438845 Other
Nov 1, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of driving, so rather than truly avoiding any collision, the car causes me to come very close to having an accident, as the sudden and hard braking has caused me to swerve while preparing to pass another vehicle.

Corrective Action:

When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of driving, so rather than truly avoiding any collision, the car causes me to come very close to having an accident, as the sudden and hard braking has caused me to swerve while preparing to pass another vehicle.

Additional Notes:

When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of driving, so rather than truly avoiding any collision, the car causes me to come very close to having an accident, as the sudden and hard braking has caused me to swerve while preparing to pass another vehicle.

Manufacturer: HYUNDAI
Mfg Campaign: 11438845
Notice Date: Nov 1, 2021
Recall Date: Nov 1, 2021
Hyundai Motor America
Campaign: 11438845 Other
Nov 1, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of driving, so rather than truly avoiding any collision, the car causes me to come very close to having an accident, as the sudden and hard braking has caused me to swerve while preparing to pass another vehicle.

Corrective Action:

When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of driving, so rather than truly avoiding any collision, the car causes me to come very close to having an accident, as the sudden and hard braking has caused me to swerve while preparing to pass another vehicle.

Additional Notes:

When starting the vehicle, the forward collision avoidance system is automatically on, this is the default. I must take the active step of turning it off every time I begin to drive, if I do not wish to use it. The issue is that the avoidance system has several times almost CAUSED me to have an accident and thrown me forward, through sudden and hard breaking if the car thinks I am too close to the vehicle in front of me. This is why I continually turn it off. I would like to point out that I have NEVER rear ended anyone in over 40 years of driving, so rather than truly avoiding any collision, the car causes me to come very close to having an accident, as the sudden and hard braking has caused me to swerve while preparing to pass another vehicle.

Manufacturer: HYUNDAI
Mfg Campaign: 11438845
Notice Date: Nov 1, 2021
Recall Date: Nov 1, 2021
Hyundai Motor America
Campaign: 11433926 Other
Sep 22, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car battery not longer allows for the car to drive The electric system stop working due to failure of the battery A new battery needs to be order Car not longer works

Corrective Action:

Car battery not longer allows for the car to drive The electric system stop working due to failure of the battery A new battery needs to be order Car not longer works

Additional Notes:

Car battery not longer allows for the car to drive The electric system stop working due to failure of the battery A new battery needs to be order Car not longer works

Manufacturer: HYUNDAI
Mfg Campaign: 11433926
Notice Date: Sep 22, 2021
Recall Date: Sep 22, 2021
Hyundai Motor America
Campaign: 11433804 Other
Sep 21, 2021
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

Corrective Action:

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

Additional Notes:

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11433804
Notice Date: Sep 21, 2021
Recall Date: Sep 21, 2021
Hyundai Motor America
Campaign: 11433804 Other
Sep 21, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

Corrective Action:

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

Additional Notes:

The contact owns a 2020 Hyundai Kona. The contact stated that several unknown recalls related to the battery were performed on the vehicle. The contact stated that after the recall repairs were performed and while starting the vehicle, the battery warning light illuminated. Additionally, the transmission failed to shift into gear as needed. The vehicle was towed to the dealer who diagnosed that the battery failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 10,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11433804
Notice Date: Sep 21, 2021
Recall Date: Sep 21, 2021
Hyundai Motor America
Campaign: 11430654 Other
Aug 26, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was concerned that the manufacturer had not yet determined what the remedy would be for his vehicle. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was concerned that the manufacturer had not yet determined what the remedy would be for his vehicle. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact was concerned that the manufacturer had not yet determined what the remedy would be for his vehicle. Parts distribution disconnect.

Manufacturer: HYUNDAI
Mfg Campaign: 11430654
Notice Date: Aug 26, 2021
Recall Date: Aug 26, 2021
Hyundai Motor America
Campaign: 11424424 Other
Jul 12, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The traction batteries are deffective and needs to be replaced due to the battery catching fire under Recall 200 for Hyundia Kona Electric cars. The cars effected were manufactured from Aug 28,2018 to March 2, 2020 which our car falls within this window date. According to Hyundai Consumer Assistance there is no solution.

Corrective Action:

The traction batteries are deffective and needs to be replaced due to the battery catching fire under Recall 200 for Hyundia Kona Electric cars. The cars effected were manufactured from Aug 28,2018 to March 2, 2020 which our car falls within this window date. According to Hyundai Consumer Assistance there is no solution.

Additional Notes:

The traction batteries are deffective and needs to be replaced due to the battery catching fire under Recall 200 for Hyundia Kona Electric cars. The cars effected were manufactured from Aug 28,2018 to March 2, 2020 which our car falls within this window date. According to Hyundai Consumer Assistance there is no solution.

Manufacturer: HYUNDAI
Mfg Campaign: 11424424
Notice Date: Jul 12, 2021
Recall Date: Jul 12, 2021
Hyundai Motor America
Campaign: 11420016 Other
Jun 7, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HYUNDAI
Mfg Campaign: 11420016
Notice Date: Jun 7, 2021
Recall Date: Jun 7, 2021
Hyundai Motor America
Campaign: 11420023 Other
Jun 7, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and provided a temporary fix by reducing the battery charging capacity to 80%. The part for the final repair remained unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and provided a temporary fix by reducing the battery charging capacity to 80%. The part for the final repair remained unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2020 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 21V127000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was notified about the issue and provided a temporary fix by reducing the battery charging capacity to 80%. The part for the final repair remained unavailable. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: HYUNDAI
Mfg Campaign: 11420023
Notice Date: Jun 7, 2021
Recall Date: Jun 7, 2021
Hyundai Motor America
Campaign: 11418951 Other
May 29, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Smell like electrical overheating. Not driving due to fire risk.

Corrective Action:

Smell like electrical overheating. Not driving due to fire risk.

Additional Notes:

Smell like electrical overheating. Not driving due to fire risk.

Manufacturer: HYUNDAI
Mfg Campaign: 11418951
Notice Date: May 29, 2021
Recall Date: May 29, 2021

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