Complaints & Recalls
Consumer Complaints
87 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
Corrective Action:
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
Additional Notes:
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
Mfg Campaign: 11395165
Recall Date: Feb 8, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
Corrective Action:
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
Additional Notes:
ON 1/13/21, VEHICLE EMITTED A BLUE SMOKE AND MISFIRED WHEN ACCELERATING FROM COMPLETE STOP FROM RURAL ROAD ONTO STATE HIGHWAY.. VEHICLE WAS TAKEN TO CIOCCA HYUNDAI OF WILLIAMSPORT, WHERE IT HAD BEEN SERVICED 2 DAYS PRIOR. THEY REPLACED 2 SPARK PLUGS AND STATED IT WAS FINE. VEHICLE WORKED FINE UNTIL THE FOLLOWING MORNING. THE VEHICLE WAS MISFIRING DURING AN ACCELERATION FROM COMPLETE STOP AND EVENTUALLY QUIT ON ME. I WAS ON A STATE HIGHWAY AT THIS POINT. THE VEHICLE WAS TOWED TO CIOCCA HYUNDAI OF WILLIAMSPORT. THEY SERVICED IT UNTIL 1/18/21. UPON PICK UP, THEY STATED THAT THEY BELIEVED IT TO BE BAD FUEL THAT WAS CAUSING THE TROUBLE. THE FUELING STATION I EXCLUSIVELY USE HAS NO REPORTS OF BAD FUEL BESIDES MINE. THE FOLLOWING MORNING, 1/19/21, THE VEHICLE'S MAIN DISPLAY SHOWED AN ERROR MESSAGE THAT "A POSSIBLE CONDITION HAS BEEN DETECTED WITH THE ENGINE CONTROL SYSTEM. PLEASE TAKE VEHICLE TO NEAREST DEALER." SEE ATTACHED FOR IMAGE OF THIS MESSAGE. CIOCCA HYUNDAI CAME AND GOT THE VEHICLE. THEY HAD IT FOR TWO WEEKS. UPON RECEIVING THE VEHICLE BACK, THEY STATED THAT IT WAS JUST AN "OLD CODE THAT WASN'T CLEARED" AND THAT THE VEHICLE WAS NOT DISPLAYING ANY ISSUES. 15 MILES AFTER LEAVING THE DEALERSHIP, THAT MESSAGE REAPPEARED. ON 2/5/21, THE VEHICLE FELT LIKE IT WAS JERKING SLIGHTLY. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THE VEHICLE WOULD BE OK TO OPERATE IN THIS CONDITION. ON 2/6/21, THE VEHICLE EMITTED A BLUE SMOKE DURING ACCELERATION FROM COMPLETE STOP ON SIDE ROAD. THE VEHICLE THEN MISFIRED TO THE POINT OF ALMOST QUITTING WHEN PULLING OUT ONTO A STATE HIGHWAY FROM A COMPLETE STOP. THIS COULD CAUSE AN ACCIDENT. I REPORTED THIS TO THE DEALER WHO WANTS THE VEHICLE TO COME IN TONIGHT FOR AN APPOINTMENT ON 2/10/21. HYUNDAI CONSUMER AFFAIRS HAS BEEN NOTIFIED OF ALL OF THIS BUT HASN'T PROVIDED ANY COURSE OF ACTION BESIDES JUST INVESTIGATION.
Mfg Campaign: 11395165
Recall Date: Feb 8, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
MY HUSBAND AND I WERE DRIVING UNEVENTFULLY DOWN A HIGHWAY FOR ABOUT AN HOUR AND PULLED OVER FOR NO OTHER REASON BUT TO GET GAS. WE HAVE A HIGH TECH BLUE LINK SYSTEM AND ONLY 17K MILES ON THE CAR. THERE WERE NO LIGHTS OR WARNINGS AT ALL. JUST AFTER PARKING AT THE GAS PUMP THE ENGINE STARTED SMOKING AND QUICKLY BURST INTO FLAMES. THE CAR FILLED UP WITH SMOKE AND WE WERE ABLE TO GET OUT WITHOUT A SCRATCH, BUT MY HUSBAND HAD TO JUMP BACK INTO THE BURNING VEHICLE TO PUSH IT AWAY FROM THE PUMP. TWO FIRE EXTINGUISHERS DID NOTHING TO STOP THE FLAMES, BUT WE WERE LUCKY THAT A FIRE ENGINE WAS CLOSE BY AND CAME TO FINALLY PUT IT OUT. THE ELECTRIC DOOR LOCKS HAD STOPPED WORKING EARLY ON IN THIS INCIDENT AND THEY HAD TO SMASH THE WINDOWS TO GET BACK INTO THE CAR.
Corrective Action:
MY HUSBAND AND I WERE DRIVING UNEVENTFULLY DOWN A HIGHWAY FOR ABOUT AN HOUR AND PULLED OVER FOR NO OTHER REASON BUT TO GET GAS. WE HAVE A HIGH TECH BLUE LINK SYSTEM AND ONLY 17K MILES ON THE CAR. THERE WERE NO LIGHTS OR WARNINGS AT ALL. JUST AFTER PARKING AT THE GAS PUMP THE ENGINE STARTED SMOKING AND QUICKLY BURST INTO FLAMES. THE CAR FILLED UP WITH SMOKE AND WE WERE ABLE TO GET OUT WITHOUT A SCRATCH, BUT MY HUSBAND HAD TO JUMP BACK INTO THE BURNING VEHICLE TO PUSH IT AWAY FROM THE PUMP. TWO FIRE EXTINGUISHERS DID NOTHING TO STOP THE FLAMES, BUT WE WERE LUCKY THAT A FIRE ENGINE WAS CLOSE BY AND CAME TO FINALLY PUT IT OUT. THE ELECTRIC DOOR LOCKS HAD STOPPED WORKING EARLY ON IN THIS INCIDENT AND THEY HAD TO SMASH THE WINDOWS TO GET BACK INTO THE CAR.
Additional Notes:
MY HUSBAND AND I WERE DRIVING UNEVENTFULLY DOWN A HIGHWAY FOR ABOUT AN HOUR AND PULLED OVER FOR NO OTHER REASON BUT TO GET GAS. WE HAVE A HIGH TECH BLUE LINK SYSTEM AND ONLY 17K MILES ON THE CAR. THERE WERE NO LIGHTS OR WARNINGS AT ALL. JUST AFTER PARKING AT THE GAS PUMP THE ENGINE STARTED SMOKING AND QUICKLY BURST INTO FLAMES. THE CAR FILLED UP WITH SMOKE AND WE WERE ABLE TO GET OUT WITHOUT A SCRATCH, BUT MY HUSBAND HAD TO JUMP BACK INTO THE BURNING VEHICLE TO PUSH IT AWAY FROM THE PUMP. TWO FIRE EXTINGUISHERS DID NOTHING TO STOP THE FLAMES, BUT WE WERE LUCKY THAT A FIRE ENGINE WAS CLOSE BY AND CAME TO FINALLY PUT IT OUT. THE ELECTRIC DOOR LOCKS HAD STOPPED WORKING EARLY ON IN THIS INCIDENT AND THEY HAD TO SMASH THE WINDOWS TO GET BACK INTO THE CAR.
Mfg Campaign: 11388862
Recall Date: Jan 19, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Corrective Action:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Additional Notes:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Mfg Campaign: 11382927
Recall Date: Dec 10, 2020
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Corrective Action:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Additional Notes:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Mfg Campaign: 11382927
Recall Date: Dec 10, 2020
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Corrective Action:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Additional Notes:
TL* THE CONTACT OWN 2018 HYUNDAI KONA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, THE VEHICLE EXPERIENCED UNSTATED FAILURES WITH THE INTERIOR LIGHTING, HEADLIGHTS AND REAR TAIL LIGHTS. ADDITIONALLY, THERE WAS AN UNKNOWN STEERING FAILURE WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO FORT MILL HYUNDAI (805 GOLD HILL RD, FORT MILL, SC 29708) TO BE DIAGNOSED. THE VEHICLE RECEIVED SEVERAL UNKNOWN REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,894.
Mfg Campaign: 11382927
Recall Date: Dec 10, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN GOING FROM GAS TO BRAKE, EVEN AT LOW SPEED THE CAR LURCHES FORWARD, EVEN AFTER THE BRAKE IS COMPRESSED. I HAVE BEEN IN TWO CRASHES NOW WITH THE SAME CAR TIS HAS HAPPENED. I SEE THAT IN AUSTRALIA, OVER 4000 OF THE SAME CARS WERE RECALLED FOR THIS ISSUE. TWO YEARS AGO I CRASHED INTO A TREE. THIS MORNING I CRASHED INTO MY GARAGE DOOR AND DEMOLISHED IT.
Corrective Action:
WHEN GOING FROM GAS TO BRAKE, EVEN AT LOW SPEED THE CAR LURCHES FORWARD, EVEN AFTER THE BRAKE IS COMPRESSED. I HAVE BEEN IN TWO CRASHES NOW WITH THE SAME CAR TIS HAS HAPPENED. I SEE THAT IN AUSTRALIA, OVER 4000 OF THE SAME CARS WERE RECALLED FOR THIS ISSUE. TWO YEARS AGO I CRASHED INTO A TREE. THIS MORNING I CRASHED INTO MY GARAGE DOOR AND DEMOLISHED IT.
Additional Notes:
WHEN GOING FROM GAS TO BRAKE, EVEN AT LOW SPEED THE CAR LURCHES FORWARD, EVEN AFTER THE BRAKE IS COMPRESSED. I HAVE BEEN IN TWO CRASHES NOW WITH THE SAME CAR TIS HAS HAPPENED. I SEE THAT IN AUSTRALIA, OVER 4000 OF THE SAME CARS WERE RECALLED FOR THIS ISSUE. TWO YEARS AGO I CRASHED INTO A TREE. THIS MORNING I CRASHED INTO MY GARAGE DOOR AND DEMOLISHED IT.
Mfg Campaign: 11363820
Recall Date: Oct 11, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.
Corrective Action:
WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.
Additional Notes:
WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.
Mfg Campaign: 11300596
Recall Date: Jan 20, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.
Corrective Action:
WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.
Additional Notes:
WAS DRIVING HYUNDAI KONA DOWN THE FREEWAY. I SMELLED A BURNING SMELL, I SAW THE CHECK ENGINE LIGHT BLINK ONCE. THE CAR WENT INTO LIMP MODE AND I STARTED PULLING OVER TO THE SHOULDER. STOPPING ON THE SHOULDER, I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. I EVACUATED THE CAR AND WITHIN A FEW MINUTES, FLAMES WERE PRESENT. IT WAS BETWEEN 2-3 MILES START TO FINISH.
Mfg Campaign: 11300596
Recall Date: Jan 20, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.
Corrective Action:
CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.
Additional Notes:
CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.
Mfg Campaign: 11243497
Recall Date: Aug 13, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.
Corrective Action:
CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.
Additional Notes:
CAR ANTENNA BROKE OFF WHILE DRIVING ON THE INTERSTATE. POSSIBLE PROJECTILE THAT CAN CAUSE AN ACCIDENT. AIRCONDITIONING SYSTEM IN THE CAR SMELLS LIKE MILDEW. POSSIBLE PROLONG EXPOSURE THAT CAN CAUSE A HEALTH HAZARD. IT ONLY HAPPENS WHEN THE CAR STARTS EVERY TIME.
Mfg Campaign: 11243497
Recall Date: Aug 13, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.
Corrective Action:
WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.
Additional Notes:
WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.
Mfg Campaign: 11210012
Recall Date: May 26, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.
Corrective Action:
WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.
Additional Notes:
WHEN CAR SHE STARTS CAR AND IN MORNING AND NIGHT , WHEN I PUTS IN GEAR AND AND STEPS ON GAS THE HEADLIGHTS FLICKER OFF AND ON UNTIL SHE GETS ON ROAD ABOUT A MILE. HAD THIS CHECK AT HYUNDAI DEALER AND THEY SAID NOTHING IS WRONG BUT IT STILL CONTINUE TO DO THIS. THIS COULD BE HAZARD WHEN I DRIVE IN THE DARK.
Mfg Campaign: 11210012
Recall Date: May 26, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BLIND SPOT WARNING ⚠️ APPEARED LIKE THIS FOR ABOUT AN HOUR. THE SYSTEM TURNED OFF FOR NO REASON AT 5000 MILES, THIS HAS NEVER HAPPENED BEFORE OR SINCE. I WAS IN CRUSE CONTROL BUT THIS WAS NOT AFFECTED. THE SYSTEM CAME BACK ONLINE BY ITSELF AN HOUR LATER. I TRIED REPEATEDLY TO GET IT TO COME BACK ON MYSELF BUT IT DID NOT WORK. CLEAR WEATHER, NO TRAFFIC OR OTHER ISSUES. I WAS DRIVING ON THE HIGHWAY.
Corrective Action:
BLIND SPOT WARNING ⚠️ APPEARED LIKE THIS FOR ABOUT AN HOUR. THE SYSTEM TURNED OFF FOR NO REASON AT 5000 MILES, THIS HAS NEVER HAPPENED BEFORE OR SINCE. I WAS IN CRUSE CONTROL BUT THIS WAS NOT AFFECTED. THE SYSTEM CAME BACK ONLINE BY ITSELF AN HOUR LATER. I TRIED REPEATEDLY TO GET IT TO COME BACK ON MYSELF BUT IT DID NOT WORK. CLEAR WEATHER, NO TRAFFIC OR OTHER ISSUES. I WAS DRIVING ON THE HIGHWAY.
Additional Notes:
BLIND SPOT WARNING ⚠️ APPEARED LIKE THIS FOR ABOUT AN HOUR. THE SYSTEM TURNED OFF FOR NO REASON AT 5000 MILES, THIS HAS NEVER HAPPENED BEFORE OR SINCE. I WAS IN CRUSE CONTROL BUT THIS WAS NOT AFFECTED. THE SYSTEM CAME BACK ONLINE BY ITSELF AN HOUR LATER. I TRIED REPEATEDLY TO GET IT TO COME BACK ON MYSELF BUT IT DID NOT WORK. CLEAR WEATHER, NO TRAFFIC OR OTHER ISSUES. I WAS DRIVING ON THE HIGHWAY.
Mfg Campaign: 11192689
Recall Date: Mar 30, 2019
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHEN DRIVING AT NIGHT 98 % OF ONCOMING DRIVERS FLASH THEIR LIGHTS AT ME TO INDICATE THAT I HAD FORGOTTEN TO DIM MY LIGHTS WHEN IN FACT I DID NOT HAVE MY HIGH BEAMS ENGAGED. I TOOK THIS ISSUE TO THE DEALERSHIP WHICH DID IT'S BEST TO FIX THE PROBLEM BUT WAS UNABLE TO CORRECT IT. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS INDEED AN ISSUE WITH THE LED LIGHTS ON THE VEHICLE. I DISCOVERED THAT HYUNDAI ENGINEERS HAD RECONFIGURED THE PROJECTOR BEAMS TO CORRECT THE ISSUE ON ALL CARS BUILT AFTER MAY 2018. HYUNDAI WAS TOTALLY DISMISSIVE IN SPITE OF THE FOLLOWING. THE 2018 HYUNDAI KONA HAS RECEIVED THE TOP SAFETY PICK+ RATING, BUT THE RATING ONLY APPLIES TO VEHICLES BUILT AFTER MAY 2018. TO MAKE SURE THAT THE KONA'S HEADLIGHTS ARE UP TO PAR, HYUNDAI MADE CHANGES TO THE KONA'S AVAILABLE LED PROJECTOR HEADLIGHTS TO LIMIT GLARE FOR ONCOMING DRIVERS. THE LED HEADLIGHTS, WHICH ARE AVAILABLE ON THE LIMITED AND ULTIMATE TRIM LINES NOW HAVE A GOOD RATING. PRETTY MUCH IMPOSSIBLE TO SAFELY DRIVE THIS VEHICLE AT NIGHT.
Corrective Action:
WHEN DRIVING AT NIGHT 98 % OF ONCOMING DRIVERS FLASH THEIR LIGHTS AT ME TO INDICATE THAT I HAD FORGOTTEN TO DIM MY LIGHTS WHEN IN FACT I DID NOT HAVE MY HIGH BEAMS ENGAGED. I TOOK THIS ISSUE TO THE DEALERSHIP WHICH DID IT'S BEST TO FIX THE PROBLEM BUT WAS UNABLE TO CORRECT IT. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS INDEED AN ISSUE WITH THE LED LIGHTS ON THE VEHICLE. I DISCOVERED THAT HYUNDAI ENGINEERS HAD RECONFIGURED THE PROJECTOR BEAMS TO CORRECT THE ISSUE ON ALL CARS BUILT AFTER MAY 2018. HYUNDAI WAS TOTALLY DISMISSIVE IN SPITE OF THE FOLLOWING. THE 2018 HYUNDAI KONA HAS RECEIVED THE TOP SAFETY PICK+ RATING, BUT THE RATING ONLY APPLIES TO VEHICLES BUILT AFTER MAY 2018. TO MAKE SURE THAT THE KONA'S HEADLIGHTS ARE UP TO PAR, HYUNDAI MADE CHANGES TO THE KONA'S AVAILABLE LED PROJECTOR HEADLIGHTS TO LIMIT GLARE FOR ONCOMING DRIVERS. THE LED HEADLIGHTS, WHICH ARE AVAILABLE ON THE LIMITED AND ULTIMATE TRIM LINES NOW HAVE A GOOD RATING. PRETTY MUCH IMPOSSIBLE TO SAFELY DRIVE THIS VEHICLE AT NIGHT.
Additional Notes:
WHEN DRIVING AT NIGHT 98 % OF ONCOMING DRIVERS FLASH THEIR LIGHTS AT ME TO INDICATE THAT I HAD FORGOTTEN TO DIM MY LIGHTS WHEN IN FACT I DID NOT HAVE MY HIGH BEAMS ENGAGED. I TOOK THIS ISSUE TO THE DEALERSHIP WHICH DID IT'S BEST TO FIX THE PROBLEM BUT WAS UNABLE TO CORRECT IT. AFTER DOING SOME RESEARCH I FOUND THAT THERE WAS INDEED AN ISSUE WITH THE LED LIGHTS ON THE VEHICLE. I DISCOVERED THAT HYUNDAI ENGINEERS HAD RECONFIGURED THE PROJECTOR BEAMS TO CORRECT THE ISSUE ON ALL CARS BUILT AFTER MAY 2018. HYUNDAI WAS TOTALLY DISMISSIVE IN SPITE OF THE FOLLOWING. THE 2018 HYUNDAI KONA HAS RECEIVED THE TOP SAFETY PICK+ RATING, BUT THE RATING ONLY APPLIES TO VEHICLES BUILT AFTER MAY 2018. TO MAKE SURE THAT THE KONA'S HEADLIGHTS ARE UP TO PAR, HYUNDAI MADE CHANGES TO THE KONA'S AVAILABLE LED PROJECTOR HEADLIGHTS TO LIMIT GLARE FOR ONCOMING DRIVERS. THE LED HEADLIGHTS, WHICH ARE AVAILABLE ON THE LIMITED AND ULTIMATE TRIM LINES NOW HAVE A GOOD RATING. PRETTY MUCH IMPOSSIBLE TO SAFELY DRIVE THIS VEHICLE AT NIGHT.
Mfg Campaign: 11165034
Recall Date: Jan 7, 2019
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I AM REQUESTING INVESTIGATION INTO EXCESS GLARE FROM LED HEADLIGHTS ON THE KONA LIMITED MODEL, YEAR 2018 FOR THOSE MANUFACTURED PRIOR TO JUNE. EXCESSIVE GLARE ORIGINATES FROM THE LED LIGHTS AND RESULTS IN CONSISTENT "BRIGHT BEAM" FLASHES FROM ON COMING DRIVERS, AS THEY THINK YOU HAVE YOUR BRIGHTS ON. THIS RESULTS IN BLINDING AND UNSAFE CONDITIONS WHEN DRIVING ON NARROW ROADS FOR BOTH DRIVERS. HYUNDAI APPEARS TO HAVE KNOWN ABOUT THE ISSUE AS THEY REDESIGNED THE LED HEADLIGHTS MID YEAR. JUNE AND LATER MODELS DO NOT HAVE EXCESS GLARE. THIS APPEARS TO BE SUPPORTED BY IIHS.ORG AT THE FOLLOWING LINK: HTTPS://WWW.IIHS.ORG/IIHS/NEWS/DESKTOPNEWS/IMPROVED-HEADLIGHTS-HELP-HYUNDAI-KONA-EARN-TOP-SAFETY-PICK-AWARD WHEN CONTACTING HYUNDAI CUSTOMER SUPPORT TO SEEK REPLACEMENT LIGHTS, THEY CLAIM TO HAVE NO KNOWLEDGE OF THE CHANGE MID YEAR AND DIRECT YOU TO THE DEALERSHIP. I HAVE CONTACTED TWO LOCAL HYUNDAI DEALERSHIPS AND NEITHER CLAIMS TO KNOW ANYTHING ABOUT MID YEAR CHANGES AND HAVE NOT YET OFFERED ANY ASSISTANCE IN ADDRESSING THE ISSUE. HYUNDAI SHOULD BE REQUESTED BY NHTSA TO CONTACT KNOWN EARLY YEAR OWNERS OF AFFECTED KONA LIMITED MODELS WITH INSTRUCTIONS ON HOW TO GET THE ISSUES ADDRESSED.
Corrective Action:
I AM REQUESTING INVESTIGATION INTO EXCESS GLARE FROM LED HEADLIGHTS ON THE KONA LIMITED MODEL, YEAR 2018 FOR THOSE MANUFACTURED PRIOR TO JUNE. EXCESSIVE GLARE ORIGINATES FROM THE LED LIGHTS AND RESULTS IN CONSISTENT "BRIGHT BEAM" FLASHES FROM ON COMING DRIVERS, AS THEY THINK YOU HAVE YOUR BRIGHTS ON. THIS RESULTS IN BLINDING AND UNSAFE CONDITIONS WHEN DRIVING ON NARROW ROADS FOR BOTH DRIVERS. HYUNDAI APPEARS TO HAVE KNOWN ABOUT THE ISSUE AS THEY REDESIGNED THE LED HEADLIGHTS MID YEAR. JUNE AND LATER MODELS DO NOT HAVE EXCESS GLARE. THIS APPEARS TO BE SUPPORTED BY IIHS.ORG AT THE FOLLOWING LINK: HTTPS://WWW.IIHS.ORG/IIHS/NEWS/DESKTOPNEWS/IMPROVED-HEADLIGHTS-HELP-HYUNDAI-KONA-EARN-TOP-SAFETY-PICK-AWARD WHEN CONTACTING HYUNDAI CUSTOMER SUPPORT TO SEEK REPLACEMENT LIGHTS, THEY CLAIM TO HAVE NO KNOWLEDGE OF THE CHANGE MID YEAR AND DIRECT YOU TO THE DEALERSHIP. I HAVE CONTACTED TWO LOCAL HYUNDAI DEALERSHIPS AND NEITHER CLAIMS TO KNOW ANYTHING ABOUT MID YEAR CHANGES AND HAVE NOT YET OFFERED ANY ASSISTANCE IN ADDRESSING THE ISSUE. HYUNDAI SHOULD BE REQUESTED BY NHTSA TO CONTACT KNOWN EARLY YEAR OWNERS OF AFFECTED KONA LIMITED MODELS WITH INSTRUCTIONS ON HOW TO GET THE ISSUES ADDRESSED.
Additional Notes:
I AM REQUESTING INVESTIGATION INTO EXCESS GLARE FROM LED HEADLIGHTS ON THE KONA LIMITED MODEL, YEAR 2018 FOR THOSE MANUFACTURED PRIOR TO JUNE. EXCESSIVE GLARE ORIGINATES FROM THE LED LIGHTS AND RESULTS IN CONSISTENT "BRIGHT BEAM" FLASHES FROM ON COMING DRIVERS, AS THEY THINK YOU HAVE YOUR BRIGHTS ON. THIS RESULTS IN BLINDING AND UNSAFE CONDITIONS WHEN DRIVING ON NARROW ROADS FOR BOTH DRIVERS. HYUNDAI APPEARS TO HAVE KNOWN ABOUT THE ISSUE AS THEY REDESIGNED THE LED HEADLIGHTS MID YEAR. JUNE AND LATER MODELS DO NOT HAVE EXCESS GLARE. THIS APPEARS TO BE SUPPORTED BY IIHS.ORG AT THE FOLLOWING LINK: HTTPS://WWW.IIHS.ORG/IIHS/NEWS/DESKTOPNEWS/IMPROVED-HEADLIGHTS-HELP-HYUNDAI-KONA-EARN-TOP-SAFETY-PICK-AWARD WHEN CONTACTING HYUNDAI CUSTOMER SUPPORT TO SEEK REPLACEMENT LIGHTS, THEY CLAIM TO HAVE NO KNOWLEDGE OF THE CHANGE MID YEAR AND DIRECT YOU TO THE DEALERSHIP. I HAVE CONTACTED TWO LOCAL HYUNDAI DEALERSHIPS AND NEITHER CLAIMS TO KNOW ANYTHING ABOUT MID YEAR CHANGES AND HAVE NOT YET OFFERED ANY ASSISTANCE IN ADDRESSING THE ISSUE. HYUNDAI SHOULD BE REQUESTED BY NHTSA TO CONTACT KNOWN EARLY YEAR OWNERS OF AFFECTED KONA LIMITED MODELS WITH INSTRUCTIONS ON HOW TO GET THE ISSUES ADDRESSED.
Mfg Campaign: 11163177
Recall Date: Dec 23, 2018
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I OWN A 2018 HYUNDAI KONA SEL PURCHASED IN MARCH 2018 FROM KEARNY MESA HYUNDAI IN SAN DIEGO, CALIFORNIA. I BECAME AWARE THAT THE INITIAL KONA SE AND SEL'S SUBMITTED TO THE INSURANCE INSTITUTE OF HIGHWAY SAFETY (IIHS) FAILED FOR INSUFFICIENT HEADLIGHT ILLUMINATION. I FURTHER UNDERSTAND THAT HYUNDAI INSTITUTED CORRECTIVE ACTION AND RESUBMITTED THE KONA TO THE IIHS IN MAY 2018, WHICH PASSED AND RECEIVED A 5-STAR RATING. I CONTACTED HYUNDAI TO FIND OUT WHAT THEY DID TO CORRECT THE DEFICIENCY, AND CAN MY CAR BE FIXED. I WAS TOLD THAT THE CORRECTION WAS PROPRIETARY, AND THEY CANNOT TELL ME WHAT WAS DONE. I ASKED THEM IF THEY COULD NOTIFY POWAY HYUNDAI, SO THEY CAN CORRECT THE DEFICIENCY. THE ANSWER WAS NO. THEY ADVISED ME THAT THE BEST COURSE OF ACTION WAS TO FILE A COMPLAINT WITH THE ALTERNATIVE DISPUTE RESOLUTION DIVISION. NOT KNOWING WHO THEY ARE I ELECTED TO CONTACT YOU. HYUNDAI INTRODUCED THE CAR FOR SALE IN FEBRUARY 2018 AND MADE A MAJOR ENGINEERING CHANGE IN MAY TO CORRECT AN APPARENT SAFETY ISSUE AND THEY HAVE NOTHING TO THE CARS WHICH WERE MADE FROM FEBRUARY TO MAY2 018 TO CORRECT THE ISSUE.
Corrective Action:
I OWN A 2018 HYUNDAI KONA SEL PURCHASED IN MARCH 2018 FROM KEARNY MESA HYUNDAI IN SAN DIEGO, CALIFORNIA. I BECAME AWARE THAT THE INITIAL KONA SE AND SEL'S SUBMITTED TO THE INSURANCE INSTITUTE OF HIGHWAY SAFETY (IIHS) FAILED FOR INSUFFICIENT HEADLIGHT ILLUMINATION. I FURTHER UNDERSTAND THAT HYUNDAI INSTITUTED CORRECTIVE ACTION AND RESUBMITTED THE KONA TO THE IIHS IN MAY 2018, WHICH PASSED AND RECEIVED A 5-STAR RATING. I CONTACTED HYUNDAI TO FIND OUT WHAT THEY DID TO CORRECT THE DEFICIENCY, AND CAN MY CAR BE FIXED. I WAS TOLD THAT THE CORRECTION WAS PROPRIETARY, AND THEY CANNOT TELL ME WHAT WAS DONE. I ASKED THEM IF THEY COULD NOTIFY POWAY HYUNDAI, SO THEY CAN CORRECT THE DEFICIENCY. THE ANSWER WAS NO. THEY ADVISED ME THAT THE BEST COURSE OF ACTION WAS TO FILE A COMPLAINT WITH THE ALTERNATIVE DISPUTE RESOLUTION DIVISION. NOT KNOWING WHO THEY ARE I ELECTED TO CONTACT YOU. HYUNDAI INTRODUCED THE CAR FOR SALE IN FEBRUARY 2018 AND MADE A MAJOR ENGINEERING CHANGE IN MAY TO CORRECT AN APPARENT SAFETY ISSUE AND THEY HAVE NOTHING TO THE CARS WHICH WERE MADE FROM FEBRUARY TO MAY2 018 TO CORRECT THE ISSUE.
Additional Notes:
I OWN A 2018 HYUNDAI KONA SEL PURCHASED IN MARCH 2018 FROM KEARNY MESA HYUNDAI IN SAN DIEGO, CALIFORNIA. I BECAME AWARE THAT THE INITIAL KONA SE AND SEL'S SUBMITTED TO THE INSURANCE INSTITUTE OF HIGHWAY SAFETY (IIHS) FAILED FOR INSUFFICIENT HEADLIGHT ILLUMINATION. I FURTHER UNDERSTAND THAT HYUNDAI INSTITUTED CORRECTIVE ACTION AND RESUBMITTED THE KONA TO THE IIHS IN MAY 2018, WHICH PASSED AND RECEIVED A 5-STAR RATING. I CONTACTED HYUNDAI TO FIND OUT WHAT THEY DID TO CORRECT THE DEFICIENCY, AND CAN MY CAR BE FIXED. I WAS TOLD THAT THE CORRECTION WAS PROPRIETARY, AND THEY CANNOT TELL ME WHAT WAS DONE. I ASKED THEM IF THEY COULD NOTIFY POWAY HYUNDAI, SO THEY CAN CORRECT THE DEFICIENCY. THE ANSWER WAS NO. THEY ADVISED ME THAT THE BEST COURSE OF ACTION WAS TO FILE A COMPLAINT WITH THE ALTERNATIVE DISPUTE RESOLUTION DIVISION. NOT KNOWING WHO THEY ARE I ELECTED TO CONTACT YOU. HYUNDAI INTRODUCED THE CAR FOR SALE IN FEBRUARY 2018 AND MADE A MAJOR ENGINEERING CHANGE IN MAY TO CORRECT AN APPARENT SAFETY ISSUE AND THEY HAVE NOTHING TO THE CARS WHICH WERE MADE FROM FEBRUARY TO MAY2 018 TO CORRECT THE ISSUE.
Mfg Campaign: 11163199
Recall Date: Dec 23, 2018
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Mfg Campaign: 11160531
Recall Date: Dec 10, 2018
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Mfg Campaign: 11160531
Recall Date: Dec 10, 2018
Hyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 HYUNDAI KONA. THE CONTACT STATED THAT "BLIND SPOT HAS BEEN DISABLED" ILLUMINATED ON THE INSTRUMENT PANEL. SHORTLY AFTER, THE BLIND SPOT MONITORS TURNED OFF AND FAILED TO WORK. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF FOR THE BLIND SPOT MONITORS TO WORK PROPERLY AGAIN. THE VEHICLE WAS TAKEN TO KUNES COUNTRY HYUNDAI OF QUINCY (207 N 36TH ST, QUINCY, IL 62301) WHERE IT WAS DETERMINED THAT THERE WAS A GLITCH, BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,100. *TT OFF THEN ON. CONSUMER STATED SAFETY FEATURE OF BLIND SPOT TECHNOLOGY SHOULD BE ON AT ALL TIMES BUT "BLIND-SPOT" FEATURE WAS DISABLED.*JB
Mfg Campaign: 11160531
Recall Date: Dec 10, 2018
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