Complaints & Recalls
Consumer Complaints
111 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I went to use the horn at a car that blew through a stop sign and there was no horn sound. This was my first time using the horn since I bought it brand new. No warning lights no nothing.
Corrective Action:
I went to use the horn at a car that blew through a stop sign and there was no horn sound. This was my first time using the horn since I bought it brand new. No warning lights no nothing.
Additional Notes:
I went to use the horn at a car that blew through a stop sign and there was no horn sound. This was my first time using the horn since I bought it brand new. No warning lights no nothing.
Mfg Campaign: 11447107
Recall Date: Jan 11, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I went to use the horn at a car that blew through a stop sign and there was no horn sound. This was my first time using the horn since I bought it brand new. No warning lights no nothing.
Corrective Action:
I went to use the horn at a car that blew through a stop sign and there was no horn sound. This was my first time using the horn since I bought it brand new. No warning lights no nothing.
Additional Notes:
I went to use the horn at a car that blew through a stop sign and there was no horn sound. This was my first time using the horn since I bought it brand new. No warning lights no nothing.
Mfg Campaign: 11447107
Recall Date: Jan 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode
Corrective Action:
My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode
Additional Notes:
My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode
Mfg Campaign: 11444554
Recall Date: Dec 21, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode
Corrective Action:
My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode
Additional Notes:
My vehicle keeps shutting off with no warning and has almost killed me on multiple occasions The dealership keeps placating me about getting it fixed, saying that a repair is months out Meanwhile, I am driving a very dangerous vehicle that shuts off and shakes like it’s going to explode
Mfg Campaign: 11444554
Recall Date: Dec 21, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from Reverse to Drive, the sensor failed to recognize that the vehicle was in Drive. The Reverse audible beep would activate for several seconds. There was no warning light illuminated. The contact called the local dealer but was not able to schedule an immediate appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from Reverse to Drive, the sensor failed to recognize that the vehicle was in Drive. The Reverse audible beep would activate for several seconds. There was no warning light illuminated. The contact called the local dealer but was not able to schedule an immediate appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from Reverse to Drive, the sensor failed to recognize that the vehicle was in Drive. The Reverse audible beep would activate for several seconds. There was no warning light illuminated. The contact called the local dealer but was not able to schedule an immediate appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Mfg Campaign: 11443164
Recall Date: Dec 8, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from Reverse to Drive, the sensor failed to recognize that the vehicle was in Drive. The Reverse audible beep would activate for several seconds. There was no warning light illuminated. The contact called the local dealer but was not able to schedule an immediate appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from Reverse to Drive, the sensor failed to recognize that the vehicle was in Drive. The Reverse audible beep would activate for several seconds. There was no warning light illuminated. The contact called the local dealer but was not able to schedule an immediate appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated while the vehicle was parked, he noticed while starting the vehicle and switching the headlights from automatic to manual, that the headlights failed to operate as needed. The contact stated that when the headlight switch was placed in the OFF position, the headlights would activate. The contact stated that the switch was working in reverse order. Additionally, the headlights operated properly while using the auto-headlights feature activated. The contact stated that while shifting from Reverse to Drive, the sensor failed to recognize that the vehicle was in Drive. The Reverse audible beep would activate for several seconds. There was no warning light illuminated. The contact called the local dealer but was not able to schedule an immediate appointment for the vehicle to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 7,000.
Mfg Campaign: 11443164
Recall Date: Dec 8, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
12-3-21, with only 103 miles on my new car, the check engine light came on. I drove back to the dealer where I purchased the car - Fitzgerald, and spoke to Maurice the manager, and Garret in the service department. Garret informed me he "wiggled the wires" and the check engine light went off. On 12-5-21, with 129 miles on the car the check engine light came on again. I went back to Fitzgerald and spoke to Frank, who works in sales. Frank told me the service department was closed on Sunday and I have to comeback Monday 12-6-21.
Corrective Action:
12-3-21, with only 103 miles on my new car, the check engine light came on. I drove back to the dealer where I purchased the car - Fitzgerald, and spoke to Maurice the manager, and Garret in the service department. Garret informed me he "wiggled the wires" and the check engine light went off. On 12-5-21, with 129 miles on the car the check engine light came on again. I went back to Fitzgerald and spoke to Frank, who works in sales. Frank told me the service department was closed on Sunday and I have to comeback Monday 12-6-21.
Additional Notes:
12-3-21, with only 103 miles on my new car, the check engine light came on. I drove back to the dealer where I purchased the car - Fitzgerald, and spoke to Maurice the manager, and Garret in the service department. Garret informed me he "wiggled the wires" and the check engine light went off. On 12-5-21, with 129 miles on the car the check engine light came on again. I went back to Fitzgerald and spoke to Frank, who works in sales. Frank told me the service department was closed on Sunday and I have to comeback Monday 12-6-21.
Mfg Campaign: 11442754
Recall Date: Dec 5, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
While on the highway the transmission completely stopped shifting and stayed in first gear and would only rev up the engine when the accelerator was applied.I had to coast slowly off the freeway to an exit to safely park. I turned the vehicle off and restarted after a few minutes and it drove regularly. Apparently there are other customers that have experienced this issue and this raises a lot of concern on the safety of operating this vehicle.
Corrective Action:
While on the highway the transmission completely stopped shifting and stayed in first gear and would only rev up the engine when the accelerator was applied.I had to coast slowly off the freeway to an exit to safely park. I turned the vehicle off and restarted after a few minutes and it drove regularly. Apparently there are other customers that have experienced this issue and this raises a lot of concern on the safety of operating this vehicle.
Additional Notes:
While on the highway the transmission completely stopped shifting and stayed in first gear and would only rev up the engine when the accelerator was applied.I had to coast slowly off the freeway to an exit to safely park. I turned the vehicle off and restarted after a few minutes and it drove regularly. Apparently there are other customers that have experienced this issue and this raises a lot of concern on the safety of operating this vehicle.
Mfg Campaign: 11441917
Recall Date: Nov 29, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased in July 2021 todays date is Nov 22nd it has been 5 months and for the second time I get to my parked car and the power locks don’t work with the key fob and the engine simply will not start. The first time I had the tow truck guy jump start the engine and it worked up until today, I took it in for a diagnostic and they said the battery was healthy everything checked out. Today again Nov 22 I get to my car again won’t unlock and engine simply will not turn on with key entry model SE. This time I had them tow to the dealership for more evaluation. This is a road hazard what happens if the engine decides to stop working while driving the vehicle? Both times I double checked and I did not leave any lights on everything was shut off only thing blinking was the security alarm system. I believe it is a manufacturer defect in the engine since the battery tests out fine.
Corrective Action:
I purchased in July 2021 todays date is Nov 22nd it has been 5 months and for the second time I get to my parked car and the power locks don’t work with the key fob and the engine simply will not start. The first time I had the tow truck guy jump start the engine and it worked up until today, I took it in for a diagnostic and they said the battery was healthy everything checked out. Today again Nov 22 I get to my car again won’t unlock and engine simply will not turn on with key entry model SE. This time I had them tow to the dealership for more evaluation. This is a road hazard what happens if the engine decides to stop working while driving the vehicle? Both times I double checked and I did not leave any lights on everything was shut off only thing blinking was the security alarm system. I believe it is a manufacturer defect in the engine since the battery tests out fine.
Additional Notes:
I purchased in July 2021 todays date is Nov 22nd it has been 5 months and for the second time I get to my parked car and the power locks don’t work with the key fob and the engine simply will not start. The first time I had the tow truck guy jump start the engine and it worked up until today, I took it in for a diagnostic and they said the battery was healthy everything checked out. Today again Nov 22 I get to my car again won’t unlock and engine simply will not turn on with key entry model SE. This time I had them tow to the dealership for more evaluation. This is a road hazard what happens if the engine decides to stop working while driving the vehicle? Both times I double checked and I did not leave any lights on everything was shut off only thing blinking was the security alarm system. I believe it is a manufacturer defect in the engine since the battery tests out fine.
Mfg Campaign: 11441411
Recall Date: Nov 23, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Hyundai Kona. The contact stated while driving 5 MPH, the vehicle inadvertently shut off due to the idle STOP/START feature. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 5.
Corrective Action:
The contact owns a 2022 Hyundai Kona. The contact stated while driving 5 MPH, the vehicle inadvertently shut off due to the idle STOP/START feature. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 5.
Additional Notes:
The contact owns a 2022 Hyundai Kona. The contact stated while driving 5 MPH, the vehicle inadvertently shut off due to the idle STOP/START feature. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to NHTSA to file a complaint. The failure mileage was approximately 5.
Mfg Campaign: 11435048
Recall Date: Sep 30, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has extremely hard shifts from 1 to second when quickly accelerating. This can cause you to not be able to accelerate quickly enough to get out of traffic. I have heard this is a common issue from other Kona N-Line owners.
Corrective Action:
Transmission has extremely hard shifts from 1 to second when quickly accelerating. This can cause you to not be able to accelerate quickly enough to get out of traffic. I have heard this is a common issue from other Kona N-Line owners.
Additional Notes:
Transmission has extremely hard shifts from 1 to second when quickly accelerating. This can cause you to not be able to accelerate quickly enough to get out of traffic. I have heard this is a common issue from other Kona N-Line owners.
Mfg Campaign: 11431941
Recall Date: Sep 7, 2021
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