Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020 Palisade vehicles. The mounting bolts used to secure the side curtain air bags may damage the side curtain air bags during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 186
Recall Date: Nov 7, 2019
Consumer Complaints
488 ComplaintsHyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?
Corrective Action:
SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?
Additional Notes:
SUV HAS LESS THAN 4K MILES DRIVING DOWN A 35 MPH ROAD FRONT WINDSHIELD CRACKED. ITS BEEN ABOUT A MONTH AND A HALF AND STILL NO ANSWER ON WHEN I WILL GET THE SUV BACK. CALLED CORPORATE THEY SAID IT WAS MY FAULT I DID NOT TAKE IT TO THE DEALER. I DID CALL THE DEALER WHEN IT HAPPENED AND THEY SAID THEY DO NOT REPLACE WINDSHIELDS. SO WHY WOULD I TAKE IT TO THE DEALER IF DO NOT REPLACE IT?
Mfg Campaign: 11355616
Recall Date: Sep 17, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.
Corrective Action:
WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.
Additional Notes:
WINDSHIELD IN OUR BRAND NEW PALISADE HIT BY A SMALL ROCK ON THE FREEWAY WHICH IMMEDIATELY LED TO A 12" CRACK. THAT CRACK HAS NOW SPREAD TO ENCOMPASS 1/2 OF THE WINDSHIELD. I WAS TOLD THAT THESE WINDSHIELDS ARE THE SAME MATERIAL AS THE KIA TELLURIDE BUT DIFFERENT PART NUMBER. KIA IS COVERING THEIR TELLURIDE CUSTOMERS WINDSHIELD REPLACEMENT WHILE THEY INVESTIGATE. VERY CONCERNED ABOUT THE INTEGRITY AND SAFETY OF THIS WINDSHIELD.
Mfg Campaign: 11355426
Recall Date: Sep 16, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE.
Corrective Action:
MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE.
Additional Notes:
MY WINDSHIELD CRACKED TWO WEEKS AGO ON 9/6/2020, WHILE I WAS CHANGING THE WINDSHIELD WIPER BLADES ON THE LOWER PASSENGER SIDE. THE CRACK STRETCHED FROM THE PASSENGER SIDE TO JUST PAST THE CENTER OF THE WINDSHIELD. I HAD IT REPLACED FOUR DAYS AGO ON 9/11/2020, AND IT IS CRACKED AGAIN STARTING IN THE SAME AREA WITH NO KNOWN CAUSE.
Mfg Campaign: 11355161
Recall Date: Sep 15, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE!
Corrective Action:
I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE!
Additional Notes:
I HAVE HAVE OWNED THE PALISADE FOR APPROXIMATELY 3 MONTHS AND HAVE ALREADY HAD 2 EPISODES WHERE THE WINDSHIELD CRACKED WHEN STRUCK BY A VERY SMALL PEBBLE. I HAVE DRIVEN MANY CARS OVER A 35 YEAR PERIOD AND HAVE NEVER SEEN ISSUES LIKE THESE. THE GLASS APPEARS VERY THIN. THIS IS NOT SAFE!
Mfg Campaign: 11355032
Recall Date: Sep 14, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WIND NOISE / WHISTLING WHEN REACHING SPEEDS OVER 45MPH, WHICH IS VERY DISTRACTING WHILE DRIVING THE VEHICLE - BOTH DRIVERS AND PASSENGERS FRONT DOORS. VEHICLE ALSO HAS A GARLIC SMELL AFTER LEAVING THE VEHICLE UNATTENDED FOR ABOUT AN HOUR, SMELL MAYBE SOME TYPE OF CHEMICAL.
Corrective Action:
WIND NOISE / WHISTLING WHEN REACHING SPEEDS OVER 45MPH, WHICH IS VERY DISTRACTING WHILE DRIVING THE VEHICLE - BOTH DRIVERS AND PASSENGERS FRONT DOORS. VEHICLE ALSO HAS A GARLIC SMELL AFTER LEAVING THE VEHICLE UNATTENDED FOR ABOUT AN HOUR, SMELL MAYBE SOME TYPE OF CHEMICAL.
Additional Notes:
WIND NOISE / WHISTLING WHEN REACHING SPEEDS OVER 45MPH, WHICH IS VERY DISTRACTING WHILE DRIVING THE VEHICLE - BOTH DRIVERS AND PASSENGERS FRONT DOORS. VEHICLE ALSO HAS A GARLIC SMELL AFTER LEAVING THE VEHICLE UNATTENDED FOR ABOUT AN HOUR, SMELL MAYBE SOME TYPE OF CHEMICAL.
Mfg Campaign: 11354795
Recall Date: Sep 13, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DRIVING HYUNDAI PALISADE ON A FEEDER ROAD OF THE HIGHWAY, AROUND 20 MPH, A SMALL PEBBLE HIT THE WINDSHIELD. INSTEAD OF HAVING A SMALL KNICK, A CRACK FORMED AND IT IMMEDIATELY RAN 1/2 THE WINDSHIELD. THE VERY NEXT DAY, ANOTHER PEBBLE HIT WHILE DRIVING ON THE FEEDER ROAD AND A SECOND CRACK FORMED AND DID THE EXACT SAME THING. THE TINY PING OF A PEBBLE CAUSED 2 LARGE CRACKS THAT ARE NOW AFFECTING VISIBILITY WHILE DRIVING. AFTER RESEARCHING, WE SEE THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR THEIR FAULTY AND WEAK WINDSHIELDS AND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE INABILITY FOR THE WINDSHIELD TO TAKE ANY TINY IMPACT. WE ALSO KNOW KIA, THEIR SISTER COMPANY IS REPLACING WINDSHIELDS ON THE TELLURIDE FOR THE BAD WINDSHIELDS. HYUNDAI HAS YET TO ACKNOWLEDGE THE WINDSHIELD IS NOT REACTING APPROPRIATELY TO SMALL PEBBLES. WE ARE EXTREMLEY CONCERNED HOW THE WINDSHIELD WILL HOLD UP TO NORMAL DRIVING CONDITIONS.
Corrective Action:
DRIVING HYUNDAI PALISADE ON A FEEDER ROAD OF THE HIGHWAY, AROUND 20 MPH, A SMALL PEBBLE HIT THE WINDSHIELD. INSTEAD OF HAVING A SMALL KNICK, A CRACK FORMED AND IT IMMEDIATELY RAN 1/2 THE WINDSHIELD. THE VERY NEXT DAY, ANOTHER PEBBLE HIT WHILE DRIVING ON THE FEEDER ROAD AND A SECOND CRACK FORMED AND DID THE EXACT SAME THING. THE TINY PING OF A PEBBLE CAUSED 2 LARGE CRACKS THAT ARE NOW AFFECTING VISIBILITY WHILE DRIVING. AFTER RESEARCHING, WE SEE THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR THEIR FAULTY AND WEAK WINDSHIELDS AND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE INABILITY FOR THE WINDSHIELD TO TAKE ANY TINY IMPACT. WE ALSO KNOW KIA, THEIR SISTER COMPANY IS REPLACING WINDSHIELDS ON THE TELLURIDE FOR THE BAD WINDSHIELDS. HYUNDAI HAS YET TO ACKNOWLEDGE THE WINDSHIELD IS NOT REACTING APPROPRIATELY TO SMALL PEBBLES. WE ARE EXTREMLEY CONCERNED HOW THE WINDSHIELD WILL HOLD UP TO NORMAL DRIVING CONDITIONS.
Additional Notes:
DRIVING HYUNDAI PALISADE ON A FEEDER ROAD OF THE HIGHWAY, AROUND 20 MPH, A SMALL PEBBLE HIT THE WINDSHIELD. INSTEAD OF HAVING A SMALL KNICK, A CRACK FORMED AND IT IMMEDIATELY RAN 1/2 THE WINDSHIELD. THE VERY NEXT DAY, ANOTHER PEBBLE HIT WHILE DRIVING ON THE FEEDER ROAD AND A SECOND CRACK FORMED AND DID THE EXACT SAME THING. THE TINY PING OF A PEBBLE CAUSED 2 LARGE CRACKS THAT ARE NOW AFFECTING VISIBILITY WHILE DRIVING. AFTER RESEARCHING, WE SEE THERE IS A CLASS ACTION LAWSUIT AGAINST HYUNDAI FOR THEIR FAULTY AND WEAK WINDSHIELDS AND HUNDREDS OF COMPLAINTS ONLINE ABOUT THE INABILITY FOR THE WINDSHIELD TO TAKE ANY TINY IMPACT. WE ALSO KNOW KIA, THEIR SISTER COMPANY IS REPLACING WINDSHIELDS ON THE TELLURIDE FOR THE BAD WINDSHIELDS. HYUNDAI HAS YET TO ACKNOWLEDGE THE WINDSHIELD IS NOT REACTING APPROPRIATELY TO SMALL PEBBLES. WE ARE EXTREMLEY CONCERNED HOW THE WINDSHIELD WILL HOLD UP TO NORMAL DRIVING CONDITIONS.
Mfg Campaign: 11353479
Recall Date: Sep 7, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY WINDSHIELD CRACKED WHILE DRIVING IN THE EXPRESSWAY.
Corrective Action:
MY WINDSHIELD CRACKED WHILE DRIVING IN THE EXPRESSWAY.
Additional Notes:
MY WINDSHIELD CRACKED WHILE DRIVING IN THE EXPRESSWAY.
Mfg Campaign: 11353100
Recall Date: Sep 4, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHISTLING/WIND NOISE OCCURS AROUND THE DOOR GLASS AREA WHILE DRIVING.
Corrective Action:
WHISTLING/WIND NOISE OCCURS AROUND THE DOOR GLASS AREA WHILE DRIVING.
Additional Notes:
WHISTLING/WIND NOISE OCCURS AROUND THE DOOR GLASS AREA WHILE DRIVING.
Mfg Campaign: 11353036
Recall Date: Sep 3, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
APPROXIMATELY 6,000 MILES IN, MY WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 5" LONG FROM THE CAMERA HOUSING DOWN. I DO NOT RECALL A ROCK STRIKE EVENT HAPPENING, AND I AM THE SOLE DRIVER OF THE CAR. I JUST HAD THE WINDSHIELD REPLACED TODAY, AND BEFORE THE GLUE WAS DRY TWO CRACKS APPEARED SPONTANEOUSLY WITHOUT HAVING THE CAR IN MOTION, ON MIRRORED SIDES OF THE WINDSHIELD. OVER THE PAST SIX HOURS THAT MY CAR HAS BEEN IN THE GARAGE, ONE CRACK HAS GROWN BY AT LEAST 2". IT SEEMS THERE IS SOMETHING STRUCTURALLY UNSOUND ABOUT THE SHAPE OF THE WINDSHIELD WITH PRESSURE CRACKS SEEMING TO OCCUR SPONTANEOUSLY.
Corrective Action:
APPROXIMATELY 6,000 MILES IN, MY WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 5" LONG FROM THE CAMERA HOUSING DOWN. I DO NOT RECALL A ROCK STRIKE EVENT HAPPENING, AND I AM THE SOLE DRIVER OF THE CAR. I JUST HAD THE WINDSHIELD REPLACED TODAY, AND BEFORE THE GLUE WAS DRY TWO CRACKS APPEARED SPONTANEOUSLY WITHOUT HAVING THE CAR IN MOTION, ON MIRRORED SIDES OF THE WINDSHIELD. OVER THE PAST SIX HOURS THAT MY CAR HAS BEEN IN THE GARAGE, ONE CRACK HAS GROWN BY AT LEAST 2". IT SEEMS THERE IS SOMETHING STRUCTURALLY UNSOUND ABOUT THE SHAPE OF THE WINDSHIELD WITH PRESSURE CRACKS SEEMING TO OCCUR SPONTANEOUSLY.
Additional Notes:
APPROXIMATELY 6,000 MILES IN, MY WINDSHIELD DEVELOPED A CRACK APPROXIMATELY 5" LONG FROM THE CAMERA HOUSING DOWN. I DO NOT RECALL A ROCK STRIKE EVENT HAPPENING, AND I AM THE SOLE DRIVER OF THE CAR. I JUST HAD THE WINDSHIELD REPLACED TODAY, AND BEFORE THE GLUE WAS DRY TWO CRACKS APPEARED SPONTANEOUSLY WITHOUT HAVING THE CAR IN MOTION, ON MIRRORED SIDES OF THE WINDSHIELD. OVER THE PAST SIX HOURS THAT MY CAR HAS BEEN IN THE GARAGE, ONE CRACK HAS GROWN BY AT LEAST 2". IT SEEMS THERE IS SOMETHING STRUCTURALLY UNSOUND ABOUT THE SHAPE OF THE WINDSHIELD WITH PRESSURE CRACKS SEEMING TO OCCUR SPONTANEOUSLY.
Mfg Campaign: 11352873
Recall Date: Sep 2, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FRONT WINDSHIELD. WHILE IN MOTION WE OCCURRED A CRACKED WINDSHIELD WITH ONLY 1500 MILES ON THE CAR. AFTER INITIAL WINDOW HIT, THE WINDSHIELD BEGAN CRACKING RAPIDLY.
Corrective Action:
FRONT WINDSHIELD. WHILE IN MOTION WE OCCURRED A CRACKED WINDSHIELD WITH ONLY 1500 MILES ON THE CAR. AFTER INITIAL WINDOW HIT, THE WINDSHIELD BEGAN CRACKING RAPIDLY.
Additional Notes:
FRONT WINDSHIELD. WHILE IN MOTION WE OCCURRED A CRACKED WINDSHIELD WITH ONLY 1500 MILES ON THE CAR. AFTER INITIAL WINDOW HIT, THE WINDSHIELD BEGAN CRACKING RAPIDLY.
Mfg Campaign: 11352265
Recall Date: Aug 31, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE HAVE HAD TWO INCIDENTS WITH OUR WINDSHIELD SINCE OWNING IT BRAND NEW FOR ONLY 8 MONTHS. THE FIRST INCIDENT WAS WHILE WE WERE DRIVING ON INTERSTATE-95 AND A SMALL ROCK HIT THE WINDSHIELD CAUSING A SMALL CHIP TO THE DRIVER-SIDE BOTTOM CORNER THAT SPIDERED QUICKLY BUT WAS SMALL ENOUGH TO BE FIXED AND SEALED. THE SECOND INCIDENT WAS ALSO WHILE WE WERE DRIVING, THIS TIME ON INTERSTATE-81, AND A SMALL ROCK HIT THE CENTER MIDDLE OF THE WINDSHIELD AND QUICKLY SPREAD AS A CRACK NEARLY 2-FEET LONG AND ANGLED. THIS CRACK COULD NOT BE REPAIRED AND THE WINDSHIELD NEEDED TO BE REPLACED.
Corrective Action:
WE HAVE HAD TWO INCIDENTS WITH OUR WINDSHIELD SINCE OWNING IT BRAND NEW FOR ONLY 8 MONTHS. THE FIRST INCIDENT WAS WHILE WE WERE DRIVING ON INTERSTATE-95 AND A SMALL ROCK HIT THE WINDSHIELD CAUSING A SMALL CHIP TO THE DRIVER-SIDE BOTTOM CORNER THAT SPIDERED QUICKLY BUT WAS SMALL ENOUGH TO BE FIXED AND SEALED. THE SECOND INCIDENT WAS ALSO WHILE WE WERE DRIVING, THIS TIME ON INTERSTATE-81, AND A SMALL ROCK HIT THE CENTER MIDDLE OF THE WINDSHIELD AND QUICKLY SPREAD AS A CRACK NEARLY 2-FEET LONG AND ANGLED. THIS CRACK COULD NOT BE REPAIRED AND THE WINDSHIELD NEEDED TO BE REPLACED.
Additional Notes:
WE HAVE HAD TWO INCIDENTS WITH OUR WINDSHIELD SINCE OWNING IT BRAND NEW FOR ONLY 8 MONTHS. THE FIRST INCIDENT WAS WHILE WE WERE DRIVING ON INTERSTATE-95 AND A SMALL ROCK HIT THE WINDSHIELD CAUSING A SMALL CHIP TO THE DRIVER-SIDE BOTTOM CORNER THAT SPIDERED QUICKLY BUT WAS SMALL ENOUGH TO BE FIXED AND SEALED. THE SECOND INCIDENT WAS ALSO WHILE WE WERE DRIVING, THIS TIME ON INTERSTATE-81, AND A SMALL ROCK HIT THE CENTER MIDDLE OF THE WINDSHIELD AND QUICKLY SPREAD AS A CRACK NEARLY 2-FEET LONG AND ANGLED. THIS CRACK COULD NOT BE REPAIRED AND THE WINDSHIELD NEEDED TO BE REPLACED.
Mfg Campaign: 11352323
Recall Date: Aug 31, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
VEHICLE WINDSHIELD WAS STRUCK ON THE LOWER EDGE BY SMALL PEBBLE. THIS CAUSED A CHIP. DAYS LATER WITH THE VEHICLE SITTING THE WINDOW CRACKED. THE VEHICLE HAS BEEN SITTING FOR 3 WEEKS AND THE WINDSHIELD HAS CONTINUED TO CRACK. VEHICLE WAS MOVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS. WINDSHIELDS SHOULD BE ABLE TO TAKE THIS KIND OF IMPACT WITHOUT RUINING THE WINDSHIELD.
Corrective Action:
VEHICLE WINDSHIELD WAS STRUCK ON THE LOWER EDGE BY SMALL PEBBLE. THIS CAUSED A CHIP. DAYS LATER WITH THE VEHICLE SITTING THE WINDOW CRACKED. THE VEHICLE HAS BEEN SITTING FOR 3 WEEKS AND THE WINDSHIELD HAS CONTINUED TO CRACK. VEHICLE WAS MOVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS. WINDSHIELDS SHOULD BE ABLE TO TAKE THIS KIND OF IMPACT WITHOUT RUINING THE WINDSHIELD.
Additional Notes:
VEHICLE WINDSHIELD WAS STRUCK ON THE LOWER EDGE BY SMALL PEBBLE. THIS CAUSED A CHIP. DAYS LATER WITH THE VEHICLE SITTING THE WINDOW CRACKED. THE VEHICLE HAS BEEN SITTING FOR 3 WEEKS AND THE WINDSHIELD HAS CONTINUED TO CRACK. VEHICLE WAS MOVING DOWN THE HIGHWAY AT HIGHWAY SPEEDS. WINDSHIELDS SHOULD BE ABLE TO TAKE THIS KIND OF IMPACT WITHOUT RUINING THE WINDSHIELD.
Mfg Campaign: 11352400
Recall Date: Aug 31, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW.
Corrective Action:
SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW.
Additional Notes:
SMALL CHIP APPEARED ON SECOND DAY OF PURCHASE FOLLOWING A PEBBLE HITTING THE WINDSHIELD. THE CHIP WAS FIXED BY SAFELITE. AFTER A MONTH, HALF OF THE WINDSHIELD CRACKED WHILE THE CAR WAS PARKED IN THE DRIVEWAY (STATIONARY). THE CRACK SEEMED TO HAVE ORIGINATED FROM THE SAME SPOT OF THE PREVIOUS CHIP. THE CAR HAS 2300 MILES ON IT AND NEEDS A NEW WINDSHIELD NOW.
Mfg Campaign: 11350849
Recall Date: Aug 24, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE.
Corrective Action:
WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE.
Additional Notes:
WINDSHIELD CRACKED AT JUST 400 MILES WHILE IRONICALLY THE CAR WAS AT A DETAIL SHOP AND THEY WERE INSTALLING EXOSHIELD THAT IS SUPPOSED TO PREVENT ROCK CHIPS AND CRACKS. THE WINDSHIELD SHATTERED IN THE LOWER RIGHT CORNER WAY DOWN BY THE HOOD AREA WHILE THE INSTALLER WAS RE-ATTACHING THE TRIM AROUND THE GLASS AND POPPING THE CLIPS BACK IN. THIS IS NOT NORMAL FOR GLASS TO CRACK LIKE THIS FROM NORMAL ACTIVITY ESPECIALLY WHEN IT WASN'T EVEN HIT. THE GLASS SHOULDN'T BREAK FROM TOUCHING IT, CLEANING IT, ETC. ALSO, ON DAY 1 RIGHT AFTER BUYING THE CAR WHILE I WAS DRIVING BACK FROM THE DEALER SOMETHING HIT IT AND CAUSED A SMALL ROCK CHIP WHICH I REPAIRED MYSELF. NEVER HAD THIS OCCUR ON DAY 1. THAT IS WHY I WAS WILLING TO PAY FOR PROTECTION FIELD TO AVOID THIS. UNACCEPTABLE.
Mfg Campaign: 11350785
Recall Date: Aug 22, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
HAD THE VEHICLE FOR 3 WEEKS AND WHILE DRIVING ON A HIGHWAY, THE FIRST TINY PEBBLE TO HIT WINDSHIELD CRACKED IT FROM THE DRIVERS SIDE WINDOW FRAME ALL THE WAY TO THE MIDDLE OF WINDSHIELD. WAS AFRAID THAT THE GLASS WAS GOING TO COLLAPSE IN. VERY THIN GLASS AND AFRAID TO DRIVE OF THE HIGHWAY NOW.
Corrective Action:
HAD THE VEHICLE FOR 3 WEEKS AND WHILE DRIVING ON A HIGHWAY, THE FIRST TINY PEBBLE TO HIT WINDSHIELD CRACKED IT FROM THE DRIVERS SIDE WINDOW FRAME ALL THE WAY TO THE MIDDLE OF WINDSHIELD. WAS AFRAID THAT THE GLASS WAS GOING TO COLLAPSE IN. VERY THIN GLASS AND AFRAID TO DRIVE OF THE HIGHWAY NOW.
Additional Notes:
HAD THE VEHICLE FOR 3 WEEKS AND WHILE DRIVING ON A HIGHWAY, THE FIRST TINY PEBBLE TO HIT WINDSHIELD CRACKED IT FROM THE DRIVERS SIDE WINDOW FRAME ALL THE WAY TO THE MIDDLE OF WINDSHIELD. WAS AFRAID THAT THE GLASS WAS GOING TO COLLAPSE IN. VERY THIN GLASS AND AFRAID TO DRIVE OF THE HIGHWAY NOW.
Mfg Campaign: 11350732
Recall Date: Aug 21, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J.
Corrective Action:
CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J.
Additional Notes:
CRACK STARTING FROM MIDDLE OF WINDSHIELD AND SPIDERED DOWN. NO SIGN OF PEBBLES OR ROCKS IMPACTING WINDSHIELD. VEHICLE WAS NOT IN MOTION PARKED IN DRIVEWAY NO DAMAGE TO WINDOW NIGHT BEFORE IN MORNING CAME OUT TO CRACK DOWN MIDDLE OF WINDOW THAT SPIDERED IN TO THE SHAPE OF A J.
Mfg Campaign: 11350018
Recall Date: Aug 18, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
SMALL CHIP ON THE WINDSHIELD CAUSED A BIG RIPPLE. HAS 2500 MILES ROUGHLY ON THE CAR AND ITS AN LIMITED VERSION. ITS THE FIRST CHIP I HAVE NOTICED AND OWNING DIFFERENT MODEL CARS IN THE PAST I HAVE NEVER SEEN A CHIP CAUSING SUCH A BIG RIPPLE LIKE THIS ONE. FRUSTRATING
Corrective Action:
SMALL CHIP ON THE WINDSHIELD CAUSED A BIG RIPPLE. HAS 2500 MILES ROUGHLY ON THE CAR AND ITS AN LIMITED VERSION. ITS THE FIRST CHIP I HAVE NOTICED AND OWNING DIFFERENT MODEL CARS IN THE PAST I HAVE NEVER SEEN A CHIP CAUSING SUCH A BIG RIPPLE LIKE THIS ONE. FRUSTRATING
Additional Notes:
SMALL CHIP ON THE WINDSHIELD CAUSED A BIG RIPPLE. HAS 2500 MILES ROUGHLY ON THE CAR AND ITS AN LIMITED VERSION. ITS THE FIRST CHIP I HAVE NOTICED AND OWNING DIFFERENT MODEL CARS IN THE PAST I HAVE NEVER SEEN A CHIP CAUSING SUCH A BIG RIPPLE LIKE THIS ONE. FRUSTRATING
Mfg Campaign: 11349829
Recall Date: Aug 17, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT.
Corrective Action:
WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT.
Additional Notes:
WINDSHIELD CRACKED FROM SMALL PEBBLE. DRIVING ~65MPH. INITIALLY JUST AN IMPACT, BUT WITHIN HOURS CRACK DEVELOPED ~25 INCHES IN LENGTH FROM ORIGIN. VEHICLE HAS LESS THAN 150 MILES ON IT.
Mfg Campaign: 11349161
Recall Date: Aug 14, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WINDSHIELD CRACKED WHILE GETTING A CAR WASH. VEHICLE HAS LESS THAN 9,000 MILES ON IT.
Corrective Action:
WINDSHIELD CRACKED WHILE GETTING A CAR WASH. VEHICLE HAS LESS THAN 9,000 MILES ON IT.
Additional Notes:
WINDSHIELD CRACKED WHILE GETTING A CAR WASH. VEHICLE HAS LESS THAN 9,000 MILES ON IT.
Mfg Campaign: 11349092
Recall Date: Aug 13, 2020
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY.
Corrective Action:
I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY.
Additional Notes:
I PURCHASED A NEW 2020 HYUNDAI PALISADE ABOUT 2 MONTHS AGO. I WAS DRIVING THE SPEED LIMIT ON THE HIGHWAY. A SMALL PEBBLE HIT THE WINDSHIELD AND IT CRACKED THE GLASS ON THE LOWER RIGHT SIDE. I WENT ONLINE AND DISCOVERED THAT THIS IS A COMMON PROBLEM FOR THIS MODEL, AND THAT A CLASS ACTION SUIT WAS FILED. THE DEALERSHIP DID NOT WARN ME ABOUT THIS ISSUE OR THE LAWSUIT WHEN I ASKED ABOUT GLASS SAFETY. I HAVE NEVER HAD A CRACKED WINDSHIELD ON ANY OTHER CAR I OWNED IN 25 YEARS OF DRIVING ON THE HIGHWAY.
Mfg Campaign: 11348517
Recall Date: Aug 11, 2020
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury