Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 212
Recall Date: Oct 27, 2021
Consumer Complaints
372 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This vehicle AWD system failed, the assitance systems failed, namely: Adaptive cruise, regular cruise, blind spot warning, emergency brake assist, lane keep assist, and parking collision warning.
Corrective Action:
This vehicle AWD system failed, the assitance systems failed, namely: Adaptive cruise, regular cruise, blind spot warning, emergency brake assist, lane keep assist, and parking collision warning.
Additional Notes:
This vehicle AWD system failed, the assitance systems failed, namely: Adaptive cruise, regular cruise, blind spot warning, emergency brake assist, lane keep assist, and parking collision warning.
Mfg Campaign: 11445502
Recall Date: Dec 29, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.
Corrective Action:
From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.
Additional Notes:
From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.
Mfg Campaign: 11444672
Recall Date: Dec 22, 2021
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.
Corrective Action:
From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.
Additional Notes:
From driver: "While traveling westbound on John Lynch St, I approached the left turn lane heading southbound on Valley St. I engaged the brakes and began navigating the left turn at approx. 30 MPH. While turning, the vehicle's "Lane Assist" engaged preventing me from completing the turn. Halfway into the turn, the vehicle continued westbound, hopped the curb, and collided with a stationary road sign that was not in use. I continued through the intersection and pulled off the roadway." Follow-on questions: 1) How fast was the customer traveling when they were actively turning? A. 30 MPH, which I am assuming was the approach speed. To the best of the vehicle operator's recollection, the approach speed was appropriately 40-45 MPH, with an active turn speed of 30 MPH. 2) What was the recent usage of the vehicle before the incident? Was it used that day? How long had the vehicle been driving before the incident? A. The vehicle was driven, by the same driver, approximately 12 miles to work the morning of the accident. Prior to the accident, the vehicle was driven around the same city as the accident for approximately two hours. 3) Did any vehicle operator notice anything wrong or unusual about the vehicle prior to the incident? A. Vehicle operator observed that the Lane Assist Dash Board Icon was blinking on and off throughout the course of a few hours prior to the accident. Vehicle operator attempted to disable the Lane Assist feature by both pressing and holding the Lane Assist Button located inside of the vehicle. 4) Any after-market equipment installed? A. Vehicle was equipped with both Law Enforcement Lights and Law Enforcement Siren. 5) Any upfits? A. The vehicle did not have up-fits. 6) Will the customer agency consent to the OEM (or NHTSA) retrieving information from the vehicle's Event Data Recorder? A. Yes.
Mfg Campaign: 11444672
Recall Date: Dec 22, 2021
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The low beam headlights are too bright causing vehicles in the opposite direction to flash their high beams thinking that my high beams are on. This is a safety factor as I am often blinded by other drivers who flash their high beams and in many cases keep their high beams on. I've visited Palisade chat rooms and have found that other drivers have the same complaint. I have contacted Hyundai headquarters and reported the problem and have taken it to dealers three times to have the low beams lowered. I have been told that the low beam adjustment is correct and nothing can be done to fix my problem. I believe this low beam problem is a design defect and should be corrected. My vehicle is available for examination if necessary.
Corrective Action:
The low beam headlights are too bright causing vehicles in the opposite direction to flash their high beams thinking that my high beams are on. This is a safety factor as I am often blinded by other drivers who flash their high beams and in many cases keep their high beams on. I've visited Palisade chat rooms and have found that other drivers have the same complaint. I have contacted Hyundai headquarters and reported the problem and have taken it to dealers three times to have the low beams lowered. I have been told that the low beam adjustment is correct and nothing can be done to fix my problem. I believe this low beam problem is a design defect and should be corrected. My vehicle is available for examination if necessary.
Additional Notes:
The low beam headlights are too bright causing vehicles in the opposite direction to flash their high beams thinking that my high beams are on. This is a safety factor as I am often blinded by other drivers who flash their high beams and in many cases keep their high beams on. I've visited Palisade chat rooms and have found that other drivers have the same complaint. I have contacted Hyundai headquarters and reported the problem and have taken it to dealers three times to have the low beams lowered. I have been told that the low beam adjustment is correct and nothing can be done to fix my problem. I believe this low beam problem is a design defect and should be corrected. My vehicle is available for examination if necessary.
Mfg Campaign: 11444720
Recall Date: Dec 22, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Every time that it has snowed this winter the wipers have stopped working. This has happened while stopped and while driving. If there is any amount of snow/ice/build up on the lower windshield, in the 'well' under the wiper blades and the hood of the car, the wipers will stop working. Not only is the frustrating but more importantly is a MASSIVE safety hazard the needs to be addressed ASAP. This happened this morning taking my kids to school, and there was very minimal snow below the wiper blades. Definitely not enough to cause harm to the wipers/motor during their use as the total amount was not even an 1/8". The time before that I was driving at normal speeds and had a truck pass me. During the trucks passing large amounts of slush/water were flung up onto the windshield and windshield well, stopping the wipers directly in their path. Being there was a vehicle in front of me, that I could A.) no longer see and B.) had no working wipers anymore, I made the decision to safely ditch the vehicle. I then had to get out, clear the slush from the well, at which point the wipers began to work again although there was nothing left to clear as all the slush/water had already ran off the windshield. This design flaw is putting lives at risk. Had I not been familiar with my area, the road I was on, and it was safe to defensively move over into the shoulder/ditch a MAJOR accident could have been caused. I can appreciate the intent, but this needs to be recalled immediately before a major accident is caused and people are hurt or worse.
Corrective Action:
Every time that it has snowed this winter the wipers have stopped working. This has happened while stopped and while driving. If there is any amount of snow/ice/build up on the lower windshield, in the 'well' under the wiper blades and the hood of the car, the wipers will stop working. Not only is the frustrating but more importantly is a MASSIVE safety hazard the needs to be addressed ASAP. This happened this morning taking my kids to school, and there was very minimal snow below the wiper blades. Definitely not enough to cause harm to the wipers/motor during their use as the total amount was not even an 1/8". The time before that I was driving at normal speeds and had a truck pass me. During the trucks passing large amounts of slush/water were flung up onto the windshield and windshield well, stopping the wipers directly in their path. Being there was a vehicle in front of me, that I could A.) no longer see and B.) had no working wipers anymore, I made the decision to safely ditch the vehicle. I then had to get out, clear the slush from the well, at which point the wipers began to work again although there was nothing left to clear as all the slush/water had already ran off the windshield. This design flaw is putting lives at risk. Had I not been familiar with my area, the road I was on, and it was safe to defensively move over into the shoulder/ditch a MAJOR accident could have been caused. I can appreciate the intent, but this needs to be recalled immediately before a major accident is caused and people are hurt or worse.
Additional Notes:
Every time that it has snowed this winter the wipers have stopped working. This has happened while stopped and while driving. If there is any amount of snow/ice/build up on the lower windshield, in the 'well' under the wiper blades and the hood of the car, the wipers will stop working. Not only is the frustrating but more importantly is a MASSIVE safety hazard the needs to be addressed ASAP. This happened this morning taking my kids to school, and there was very minimal snow below the wiper blades. Definitely not enough to cause harm to the wipers/motor during their use as the total amount was not even an 1/8". The time before that I was driving at normal speeds and had a truck pass me. During the trucks passing large amounts of slush/water were flung up onto the windshield and windshield well, stopping the wipers directly in their path. Being there was a vehicle in front of me, that I could A.) no longer see and B.) had no working wipers anymore, I made the decision to safely ditch the vehicle. I then had to get out, clear the slush from the well, at which point the wipers began to work again although there was nothing left to clear as all the slush/water had already ran off the windshield. This design flaw is putting lives at risk. Had I not been familiar with my area, the road I was on, and it was safe to defensively move over into the shoulder/ditch a MAJOR accident could have been caused. I can appreciate the intent, but this needs to be recalled immediately before a major accident is caused and people are hurt or worse.
Mfg Campaign: 11443330
Recall Date: Dec 10, 2021
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
Potential Consequences:
On 11/9/2021, warning lights appeared on the dash - Forward Collision, ABS, and Auto Hold and I felt a slight skipping when breaking after that. We took it to the dealership, they informed that it was a wheel sensor and nothing to worry about, however, they didn't have the replacement sensor and would have to order it but said the vehicle was safe to drive. I asked my husband to confirm that the vehicle was safe to drive as by this point the skipping in the breaks continued on occasion, accompanied by a slight skipping noise. The dealer confirmed the vehicle was safe to drive. I continued to feel and hear a skipping when breaking on occasion. While driving on 11/22/21, I was approaching a red light with one car in front of me. I attempted to slow down and my breaks were skipping heavily and then the breaks became hard to depress. I was pressing the breaks heavily and the vehicle wouldn't stop. Fearful that I was going to hit the car in front of me with just a few inches between us, I swerved into the other lane (same direction) without noticing that there was a car approaching behind me in that lane. If felt like my wheels weren't spinning as I slid onto the side of the highway. Thankfully, the car behind me was able to come to a stop - also within inches - without an accident occurring. I pulled into a parking lot and contacted my husband, who contacted the dealer. The dealer had my car towed back to the dealership. Upon dealer inspection, they insisted there is nothing wrong with breaks and said there was "failure to replicate" the incident. They again informed it is just the wheel sensor and that the breaks are fine. I am fearful to drive the vehicle after the last incident.
Corrective Action:
On 11/9/2021, warning lights appeared on the dash - Forward Collision, ABS, and Auto Hold and I felt a slight skipping when breaking after that. We took it to the dealership, they informed that it was a wheel sensor and nothing to worry about, however, they didn't have the replacement sensor and would have to order it but said the vehicle was safe to drive. I asked my husband to confirm that the vehicle was safe to drive as by this point the skipping in the breaks continued on occasion, accompanied by a slight skipping noise. The dealer confirmed the vehicle was safe to drive. I continued to feel and hear a skipping when breaking on occasion. While driving on 11/22/21, I was approaching a red light with one car in front of me. I attempted to slow down and my breaks were skipping heavily and then the breaks became hard to depress. I was pressing the breaks heavily and the vehicle wouldn't stop. Fearful that I was going to hit the car in front of me with just a few inches between us, I swerved into the other lane (same direction) without noticing that there was a car approaching behind me in that lane. If felt like my wheels weren't spinning as I slid onto the side of the highway. Thankfully, the car behind me was able to come to a stop - also within inches - without an accident occurring. I pulled into a parking lot and contacted my husband, who contacted the dealer. The dealer had my car towed back to the dealership. Upon dealer inspection, they insisted there is nothing wrong with breaks and said there was "failure to replicate" the incident. They again informed it is just the wheel sensor and that the breaks are fine. I am fearful to drive the vehicle after the last incident.
Additional Notes:
On 11/9/2021, warning lights appeared on the dash - Forward Collision, ABS, and Auto Hold and I felt a slight skipping when breaking after that. We took it to the dealership, they informed that it was a wheel sensor and nothing to worry about, however, they didn't have the replacement sensor and would have to order it but said the vehicle was safe to drive. I asked my husband to confirm that the vehicle was safe to drive as by this point the skipping in the breaks continued on occasion, accompanied by a slight skipping noise. The dealer confirmed the vehicle was safe to drive. I continued to feel and hear a skipping when breaking on occasion. While driving on 11/22/21, I was approaching a red light with one car in front of me. I attempted to slow down and my breaks were skipping heavily and then the breaks became hard to depress. I was pressing the breaks heavily and the vehicle wouldn't stop. Fearful that I was going to hit the car in front of me with just a few inches between us, I swerved into the other lane (same direction) without noticing that there was a car approaching behind me in that lane. If felt like my wheels weren't spinning as I slid onto the side of the highway. Thankfully, the car behind me was able to come to a stop - also within inches - without an accident occurring. I pulled into a parking lot and contacted my husband, who contacted the dealer. The dealer had my car towed back to the dealership. Upon dealer inspection, they insisted there is nothing wrong with breaks and said there was "failure to replicate" the incident. They again informed it is just the wheel sensor and that the breaks are fine. I am fearful to drive the vehicle after the last incident.
Mfg Campaign: 11442646
Recall Date: Dec 4, 2021
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Buckle is recessed too far into the seat to properly buckle the seat belt. Resulting in seat belt not fully buckling and coming undone while vehicle is in motion of when sudden stops are made.
Corrective Action:
Buckle is recessed too far into the seat to properly buckle the seat belt. Resulting in seat belt not fully buckling and coming undone while vehicle is in motion of when sudden stops are made.
Additional Notes:
Buckle is recessed too far into the seat to properly buckle the seat belt. Resulting in seat belt not fully buckling and coming undone while vehicle is in motion of when sudden stops are made.
Mfg Campaign: 11440392
Recall Date: Nov 14, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front Windshield cracked on the top right corner. The car has been sitting in my driveway since purchased in January 2021 with only 3250 miles so far. I contract Hyundai and they asked to take it to the dealership however nothing was done to fix it since the crack was larger than six inches. I was given a quote to replace a windshield for nearly $1500. Windshield cracking is an issue with Palisade as there are many people reporting the same issues where the Palisade windshield has cracked even from a small chip. It seems all of the people complaining on the internet are complaining about the same location being cracked on the windshield and then spreading. something needs to be done to fix it.
Corrective Action:
Front Windshield cracked on the top right corner. The car has been sitting in my driveway since purchased in January 2021 with only 3250 miles so far. I contract Hyundai and they asked to take it to the dealership however nothing was done to fix it since the crack was larger than six inches. I was given a quote to replace a windshield for nearly $1500. Windshield cracking is an issue with Palisade as there are many people reporting the same issues where the Palisade windshield has cracked even from a small chip. It seems all of the people complaining on the internet are complaining about the same location being cracked on the windshield and then spreading. something needs to be done to fix it.
Additional Notes:
Front Windshield cracked on the top right corner. The car has been sitting in my driveway since purchased in January 2021 with only 3250 miles so far. I contract Hyundai and they asked to take it to the dealership however nothing was done to fix it since the crack was larger than six inches. I was given a quote to replace a windshield for nearly $1500. Windshield cracking is an issue with Palisade as there are many people reporting the same issues where the Palisade windshield has cracked even from a small chip. It seems all of the people complaining on the internet are complaining about the same location being cracked on the windshield and then spreading. something needs to be done to fix it.
Mfg Campaign: 11439186
Recall Date: Nov 3, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Only approx 8000 miles on the Palisade. Tiny rock hit windshield and left a 3mm pit in the glass in the middle. Within minutes the glass cracked and is now almost a foot long. After 1 search on the internet looking for replacement glass I found multiple forums of people discussing how common the cracking/spiderweb issue is, sometimes with no impact. Now my visibility is being impaired as the crack continues to spread across the windshield.
Corrective Action:
Only approx 8000 miles on the Palisade. Tiny rock hit windshield and left a 3mm pit in the glass in the middle. Within minutes the glass cracked and is now almost a foot long. After 1 search on the internet looking for replacement glass I found multiple forums of people discussing how common the cracking/spiderweb issue is, sometimes with no impact. Now my visibility is being impaired as the crack continues to spread across the windshield.
Additional Notes:
Only approx 8000 miles on the Palisade. Tiny rock hit windshield and left a 3mm pit in the glass in the middle. Within minutes the glass cracked and is now almost a foot long. After 1 search on the internet looking for replacement glass I found multiple forums of people discussing how common the cracking/spiderweb issue is, sometimes with no impact. Now my visibility is being impaired as the crack continues to spread across the windshield.
Mfg Campaign: 11438989
Recall Date: Nov 1, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving. I'm not sure if a small pebble hit it or if the temperature caused it. The windshield seems very weak.
Corrective Action:
My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving. I'm not sure if a small pebble hit it or if the temperature caused it. The windshield seems very weak.
Additional Notes:
My car is 3 months old and has 2500 miles on it. The windshield has a huge crack across it. It happened while I was driving. I'm not sure if a small pebble hit it or if the temperature caused it. The windshield seems very weak.
Mfg Campaign: 11437801
Recall Date: Oct 22, 2021
Hyundai Motor America
Defect Description:
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Potential Consequences:
2021 HYUNDAI PALISADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE INFOTAINMENT SYSTEM. Attached is a report from Hyundai Motor of America confirming there is a known defect and malfunction of the 2021 Palisade with the informatics systems. Specifically, see the information indicated in the video link that the service department was aware as of February 2021. Hyundai and Apple are fully aware and have not resolved this problem. Please reinvestigate this manner, it creates a safety hazards for drivers such as myself when utilizing hands free device and wired or unwired GPS navigational because the screens will completely shut down or restart unprompted while driving.
Corrective Action:
2021 HYUNDAI PALISADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE INFOTAINMENT SYSTEM. Attached is a report from Hyundai Motor of America confirming there is a known defect and malfunction of the 2021 Palisade with the informatics systems. Specifically, see the information indicated in the video link that the service department was aware as of February 2021. Hyundai and Apple are fully aware and have not resolved this problem. Please reinvestigate this manner, it creates a safety hazards for drivers such as myself when utilizing hands free device and wired or unwired GPS navigational because the screens will completely shut down or restart unprompted while driving.
Additional Notes:
2021 HYUNDAI PALISADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE INFOTAINMENT SYSTEM. Attached is a report from Hyundai Motor of America confirming there is a known defect and malfunction of the 2021 Palisade with the informatics systems. Specifically, see the information indicated in the video link that the service department was aware as of February 2021. Hyundai and Apple are fully aware and have not resolved this problem. Please reinvestigate this manner, it creates a safety hazards for drivers such as myself when utilizing hands free device and wired or unwired GPS navigational because the screens will completely shut down or restart unprompted while driving.
Mfg Campaign: 11437497
Recall Date: Oct 20, 2021
Hyundai Motor America
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
2021 HYUNDAI PALISADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE INFOTAINMENT SYSTEM. Attached is a report from Hyundai Motor of America confirming there is a known defect and malfunction of the 2021 Palisade with the informatics systems. Specifically, see the information indicated in the video link that the service department was aware as of February 2021. Hyundai and Apple are fully aware and have not resolved this problem. Please reinvestigate this manner, it creates a safety hazards for drivers such as myself when utilizing hands free device and wired or unwired GPS navigational because the screens will completely shut down or restart unprompted while driving.
Corrective Action:
2021 HYUNDAI PALISADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE INFOTAINMENT SYSTEM. Attached is a report from Hyundai Motor of America confirming there is a known defect and malfunction of the 2021 Palisade with the informatics systems. Specifically, see the information indicated in the video link that the service department was aware as of February 2021. Hyundai and Apple are fully aware and have not resolved this problem. Please reinvestigate this manner, it creates a safety hazards for drivers such as myself when utilizing hands free device and wired or unwired GPS navigational because the screens will completely shut down or restart unprompted while driving.
Additional Notes:
2021 HYUNDAI PALISADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE INFOTAINMENT SYSTEM. Attached is a report from Hyundai Motor of America confirming there is a known defect and malfunction of the 2021 Palisade with the informatics systems. Specifically, see the information indicated in the video link that the service department was aware as of February 2021. Hyundai and Apple are fully aware and have not resolved this problem. Please reinvestigate this manner, it creates a safety hazards for drivers such as myself when utilizing hands free device and wired or unwired GPS navigational because the screens will completely shut down or restart unprompted while driving.
Mfg Campaign: 11437497
Recall Date: Oct 20, 2021
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.
Corrective Action:
Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.
Additional Notes:
Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.
Mfg Campaign: 11435786
Recall Date: Oct 6, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The first time I was stopped at a red light and my vehicle shut off completely and was unresponsive, nothing worker. To get the vehicle to respond I had to get out of my vehicle at the light shut my door and use the remote to lock and unlock the vehicle at that time it finally responded. This happened again when I first started my vehicle and before I could put the vehicle in gear it shut off. I did the same thing as before and vehicle was responsive. The last time it happened I was driving the vehicle shut off I was almost hit from behind the brakes didn’t work had to wait for the vehicle to slow down, when I got out to shut my door to try to use the remote to get it to respond it kept rolling and almost hit me. This vehicle is currently in the shop to analyze this defect. There is no warning it happens out of nowhere and there is no controlling the vehicle. I am afraid for my life to drive this vehicle because if it is to happen again at a high speed or if I need to brake I run into to someone since the vehicle completely shuts down.
Corrective Action:
The first time I was stopped at a red light and my vehicle shut off completely and was unresponsive, nothing worker. To get the vehicle to respond I had to get out of my vehicle at the light shut my door and use the remote to lock and unlock the vehicle at that time it finally responded. This happened again when I first started my vehicle and before I could put the vehicle in gear it shut off. I did the same thing as before and vehicle was responsive. The last time it happened I was driving the vehicle shut off I was almost hit from behind the brakes didn’t work had to wait for the vehicle to slow down, when I got out to shut my door to try to use the remote to get it to respond it kept rolling and almost hit me. This vehicle is currently in the shop to analyze this defect. There is no warning it happens out of nowhere and there is no controlling the vehicle. I am afraid for my life to drive this vehicle because if it is to happen again at a high speed or if I need to brake I run into to someone since the vehicle completely shuts down.
Additional Notes:
The first time I was stopped at a red light and my vehicle shut off completely and was unresponsive, nothing worker. To get the vehicle to respond I had to get out of my vehicle at the light shut my door and use the remote to lock and unlock the vehicle at that time it finally responded. This happened again when I first started my vehicle and before I could put the vehicle in gear it shut off. I did the same thing as before and vehicle was responsive. The last time it happened I was driving the vehicle shut off I was almost hit from behind the brakes didn’t work had to wait for the vehicle to slow down, when I got out to shut my door to try to use the remote to get it to respond it kept rolling and almost hit me. This vehicle is currently in the shop to analyze this defect. There is no warning it happens out of nowhere and there is no controlling the vehicle. I am afraid for my life to drive this vehicle because if it is to happen again at a high speed or if I need to brake I run into to someone since the vehicle completely shuts down.
Mfg Campaign: 11434221
Recall Date: Sep 24, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side. Hyundai Palisades has several lawsuits pending this windshield substandard spiderwebbing due to soft blows! Hyundai says they have no replacement windshields available? This presents a very dangerous situation as we two grandchildren in this vehicle. Forget about insurance deductibles we need this windshield replaced ASAP! Can you help? Thank you Grandpa Nick Antonecchia
Corrective Action:
My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side. Hyundai Palisades has several lawsuits pending this windshield substandard spiderwebbing due to soft blows! Hyundai says they have no replacement windshields available? This presents a very dangerous situation as we two grandchildren in this vehicle. Forget about insurance deductibles we need this windshield replaced ASAP! Can you help? Thank you Grandpa Nick Antonecchia
Additional Notes:
My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side. Hyundai Palisades has several lawsuits pending this windshield substandard spiderwebbing due to soft blows! Hyundai says they have no replacement windshields available? This presents a very dangerous situation as we two grandchildren in this vehicle. Forget about insurance deductibles we need this windshield replaced ASAP! Can you help? Thank you Grandpa Nick Antonecchia
Mfg Campaign: 11433844
Recall Date: Sep 21, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Oxygen depleting Lighter Than Air TOXIC gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle. It is not just the Smell, but the Oxygen Depleting gasses emitted by whatever is causing the occurrence. Most own ers complain about the Smell, but the smell is directly related to the Intoxicating & probably deadly carcinogenic funes. Thank you for your time.
Corrective Action:
Oxygen depleting Lighter Than Air TOXIC gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle. It is not just the Smell, but the Oxygen Depleting gasses emitted by whatever is causing the occurrence. Most own ers complain about the Smell, but the smell is directly related to the Intoxicating & probably deadly carcinogenic funes. Thank you for your time.
Additional Notes:
Oxygen depleting Lighter Than Air TOXIC gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle. It is not just the Smell, but the Oxygen Depleting gasses emitted by whatever is causing the occurrence. Most own ers complain about the Smell, but the smell is directly related to the Intoxicating & probably deadly carcinogenic funes. Thank you for your time.
Mfg Campaign: 11433090
Recall Date: Sep 15, 2021
Hyundai Motor America
Defect Description:
VISIBILITY
Potential Consequences:
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Corrective Action:
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Additional Notes:
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Mfg Campaign: 11432771
Recall Date: Sep 13, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Corrective Action:
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Additional Notes:
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Mfg Campaign: 11432771
Recall Date: Sep 13, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Had my car in shop for over 30 days on my last visit, was there 4 other times. When you reach speeds of 62 mph to 73 mph car has vibration in seat and steering wheel along with feeling it. They rotated tires, replaced drive shaft, replaced rear differential and fluids. Was told to come get car there is nothing they can do about it. Called Hyundai filed a complaint and someone higher up was going to call me back within 10 days. Its now 12 days and no call. I called today and asked for the person to talk to and got a new phone number. Been trying to call her and cant get threw. Guess my next step is to tell Dealership about was is going on and contact my state to fill a report with them. Got 2,674 miles on car.
Corrective Action:
Had my car in shop for over 30 days on my last visit, was there 4 other times. When you reach speeds of 62 mph to 73 mph car has vibration in seat and steering wheel along with feeling it. They rotated tires, replaced drive shaft, replaced rear differential and fluids. Was told to come get car there is nothing they can do about it. Called Hyundai filed a complaint and someone higher up was going to call me back within 10 days. Its now 12 days and no call. I called today and asked for the person to talk to and got a new phone number. Been trying to call her and cant get threw. Guess my next step is to tell Dealership about was is going on and contact my state to fill a report with them. Got 2,674 miles on car.
Additional Notes:
Had my car in shop for over 30 days on my last visit, was there 4 other times. When you reach speeds of 62 mph to 73 mph car has vibration in seat and steering wheel along with feeling it. They rotated tires, replaced drive shaft, replaced rear differential and fluids. Was told to come get car there is nothing they can do about it. Called Hyundai filed a complaint and someone higher up was going to call me back within 10 days. Its now 12 days and no call. I called today and asked for the person to talk to and got a new phone number. Been trying to call her and cant get threw. Guess my next step is to tell Dealership about was is going on and contact my state to fill a report with them. Got 2,674 miles on car.
Mfg Campaign: 11432780
Recall Date: Sep 13, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south Florida and the ac was on. But I have no idea why it spontaneously cracked.
Corrective Action:
I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south Florida and the ac was on. But I have no idea why it spontaneously cracked.
Additional Notes:
I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south Florida and the ac was on. But I have no idea why it spontaneously cracked.
Mfg Campaign: 11431771
Recall Date: Sep 5, 2021
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