Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 255
Recall Date: Feb 13, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 249
Recall Date: Aug 25, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Consumer Complaints
279 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news.
Corrective Action:
Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news.
Additional Notes:
Vehicle brakes began locking up when braking on bumpy areas. Took in to dealership on October 7, 2024 and left it with them all week. I went back to pick it up and they said it needed a software update and was fixed. A few days later the brakes repeated the locking up on bumpy areas again. After waiting 6 weeks for an available loaner car my vehicle is back the dealership, it’s been nearly a week again and I haven’t heard any news.
Mfg Campaign: 11626895
Recall Date: Nov 22, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle.
Corrective Action:
The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle.
Additional Notes:
The sunroof exploded. Nothing hit the sunroof. Glass shattered and some came down inside the vehicle. Was driving in the neighborhood to get gas, no cars, no trees overhead. Could have gotten glass shards in my eyes or injured a passenger should one have been in the vehicle. Dealership has not acknowledged it was spontaneous. They are turning it into Hyundai to check coverage. No warning was given by the vehicle.
Mfg Campaign: 11626638
Recall Date: Nov 21, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone.
Corrective Action:
My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone.
Additional Notes:
My wife and I purchased a new 2024 Hyundai Palisade Calligraphy in May 2024. It has roughly 5500 miles now. For the most part, we have been very pleased with the vehicle. There is one major thing that is wrong but is not yet recognized for the 2024 model. We are experiencing an issue similar to a handful of the 2023 models, which is with the braking system. During braking over uneven or bumpy roads, we experience a violent shaking of the vehicle and steering wheel, as well as loss of braking (or just very very very degraded). It has caused us some close calls with almost rear ending vehicles due to the loss of braking when it is needed. It has only occurred at lower speeds (roughly under 30mph) with varying degrees of brake pressure. The only way to get it to stop is to fully release the brakes, and press the petal again (hoping you still aren’t over any bumpy part of the road). There are no warning lights or indications on the dash showing a failure during this time. My wife is the primary driver of the vehicle, but together we have experienced this over 15 times since owning it. I have taken it to the dealership we purchased it at and unfortunately the roads were too smooth in that part of town to replicate the issue. They ran diagnostics and test drove themselves too but still nothing. We did verify ABS works properly and it does. There is no shaking or degraded braking when the ABS activates. I plan on taking it to another part of town that is bumpier to have a different dealership ride with me so I can show them what it does, but I have not done so yet. From reading around, others have voiced concerns to Hyundai corporate already and have received responses stating that it is normal. I can assure you that this is not normal for a vehicle to do. My guess is that similarly to the 2023 Palisade, it doesn’t affect a lot of vehicles. But with the ones it does, it is just the matter of time before an accident occurs that will harm/kill someone.
Mfg Campaign: 11626649
Recall Date: Nov 21, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When approaching a stop at low speeds, the breaks were applied but the car would not stop and was lurching forward and shaking violently. This is is the 3rd time that this happened. The incident today was on a slight incline and the road had no bumps when the car was shaking.
Corrective Action:
When approaching a stop at low speeds, the breaks were applied but the car would not stop and was lurching forward and shaking violently. This is is the 3rd time that this happened. The incident today was on a slight incline and the road had no bumps when the car was shaking.
Additional Notes:
When approaching a stop at low speeds, the breaks were applied but the car would not stop and was lurching forward and shaking violently. This is is the 3rd time that this happened. The incident today was on a slight incline and the road had no bumps when the car was shaking.
Mfg Campaign: 11625797
Recall Date: Nov 17, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
Corrective Action:
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
Additional Notes:
The contact owns a 2024 Hyundai Palisade. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was depressed, and the vehicle skidded to a stop. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The contact was informed that the vehicle was performing as intended. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, who diagnosed a failure with the ABS. The contact was able to duplicate the failure while test driving the vehicle and driving over a bump in the roadway. The contact stated that the failure recurred when the brake pedal was depressed. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 5,000.
Mfg Campaign: 11624844
Recall Date: Nov 12, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
Corrective Action:
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
Additional Notes:
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
Mfg Campaign: 11624226
Recall Date: Nov 8, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
Corrective Action:
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
Additional Notes:
While driving at low speed and slightly uneven surface...approaching stop signs or intersections. The ABS system kicks in, shakes aggressively and can no longer control vehicle to come to a stop. This is a sporadic incident and has happened 3 times so far.
Mfg Campaign: 11624226
Recall Date: Nov 8, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Corrective Action:
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Additional Notes:
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Mfg Campaign: 11623936
Recall Date: Nov 7, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Corrective Action:
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Additional Notes:
During the daytime, you cannot see any of the graphics on the steering wheel switches. How am I supposed to know what button does what? How am I supposed to control the cruise control settings if I am pushing the wrong buttons. At night they are illuminated so I can see them better, but during the day the graphics are basically invisible. I'm thinking this is only an issue on the Calligraphy Night trim levels. This has been an issues since we picked up the vehicle.
Mfg Campaign: 11623936
Recall Date: Nov 7, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bought it for!!
Corrective Action:
I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bought it for!!
Additional Notes:
I live in an area that gets snow (Flagstaff, AZ), this morning 3 times the brakes locked up on me going at low speed and almost hit 2 cars because once they lock, the brakes don't let up until the car comes to a complete stop. This is a known issue with this model but Hyundai has done nothing to address it (per google). I am scared to drive the car in any weather conditions and that is what I bought it for!!
Mfg Campaign: 11623993
Recall Date: Nov 7, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Corrective Action:
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Additional Notes:
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Mfg Campaign: 11623252
Recall Date: Nov 2, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Corrective Action:
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Additional Notes:
Brake or ABS failure when driving at a moderate speed between 10 to 20 mph over an uneven ground, slightly bumpy road, which makes the car shake and lurch forward while brake pedal becomes unavailable to press/hit . This has happened around 6 times within the last 10 months since the purchase, twice over a railroad crossing, and four times when passing over a sliding parking lot gate's track, dealer conducted a diagnosis but unable to replicate the issue, where they had driven the car not more than 5 miles within the limits of their parking lot. I opened a case with Hyundai Manufacturer America regarding the issue but they told me the same thing as the dealership did that they can't help me further because they couldn't replicate the issue.
Mfg Campaign: 11623252
Recall Date: Nov 2, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have.
Corrective Action:
Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have.
Additional Notes:
Driving slowly in a parking lot, went over a speed bump and the car suddenly started to shake/rumble and the brakes did not work. Almost hit the car infront of me. Very forcibly, applied brakes again which did stop the car. Just did a Google search and others have reported same issue and one suggested to file this complaint with you as apparently Hyundai is doing nothing about it. Car has just over 3000 miles on it and we have had no other issues. We have not brought it to service as it has just happened today. No warning lights came on. This is copied from a post 5 months ago: Hyundai corporate has told me that, upon testing other Palisades, they have discovered that this happens in ALL 2024 Palisades". I do not think this is a safe "idiosycrysity" that all Palidades should have.
Mfg Campaign: 11622732
Recall Date: Oct 30, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have a 2024 Palisade Limited AWD with 3000 miles. When breaking at slower speeds on rough or uneven surfaces the brakes severely vibrate and the vehicle will not stop properly causing possible severe injuries or crash. This happened on multiple occasions but most recently today.
Corrective Action:
I have a 2024 Palisade Limited AWD with 3000 miles. When breaking at slower speeds on rough or uneven surfaces the brakes severely vibrate and the vehicle will not stop properly causing possible severe injuries or crash. This happened on multiple occasions but most recently today.
Additional Notes:
I have a 2024 Palisade Limited AWD with 3000 miles. When breaking at slower speeds on rough or uneven surfaces the brakes severely vibrate and the vehicle will not stop properly causing possible severe injuries or crash. This happened on multiple occasions but most recently today.
Mfg Campaign: 11622792
Recall Date: Oct 30, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Issue: ABS Brakes Safety Issue: Almost crashed into gas station Manufacturer Contacted - Not Yet. No Warning lights or errors on dash. Incident: Unexpected ABS Activation and Reduced Braking Effectiveness Date: October 28, 2024 Time: 5:30 PM CST Location: Pelham, AL Weather: Sunny and Dry Description: On several occasions, I have experienced unexpected pulsating of the ABS brakes while driving over rough, paved roads at speeds below 15 mph. In previous instances, this occurred while approaching a red light or stop sign, and I was able to stop safely. However, today, while pulling into a parking space at a Chevron Gas Station in Pelham, AL, I encountered a similar issue. The pavement was dry, uneven, and rough. Despite traveling at only 10 mph, I was unable to stop effectively within the parking space. The vehicle did not slow down as expected, and I felt as though the rear brakes were solely responsible for bringing the vehicle to a stop at the last moment. Increasing pressure on the brake pedal had minimal effect on slowing or stopping the vehicle. I have been driving for over 37 years and am very familiar with the sensation of ABS brakes activating in emergency situations. In this instance, the road was dry, and the braking was very gradual, so there was no apparent reason for the ABS to engage. This issue has only been observed on dry, rough, paved roads. Notably, the ABS pulsation continued even after transitioning from the rough pavement to a smooth surface.
Corrective Action:
Issue: ABS Brakes Safety Issue: Almost crashed into gas station Manufacturer Contacted - Not Yet. No Warning lights or errors on dash. Incident: Unexpected ABS Activation and Reduced Braking Effectiveness Date: October 28, 2024 Time: 5:30 PM CST Location: Pelham, AL Weather: Sunny and Dry Description: On several occasions, I have experienced unexpected pulsating of the ABS brakes while driving over rough, paved roads at speeds below 15 mph. In previous instances, this occurred while approaching a red light or stop sign, and I was able to stop safely. However, today, while pulling into a parking space at a Chevron Gas Station in Pelham, AL, I encountered a similar issue. The pavement was dry, uneven, and rough. Despite traveling at only 10 mph, I was unable to stop effectively within the parking space. The vehicle did not slow down as expected, and I felt as though the rear brakes were solely responsible for bringing the vehicle to a stop at the last moment. Increasing pressure on the brake pedal had minimal effect on slowing or stopping the vehicle. I have been driving for over 37 years and am very familiar with the sensation of ABS brakes activating in emergency situations. In this instance, the road was dry, and the braking was very gradual, so there was no apparent reason for the ABS to engage. This issue has only been observed on dry, rough, paved roads. Notably, the ABS pulsation continued even after transitioning from the rough pavement to a smooth surface.
Additional Notes:
Issue: ABS Brakes Safety Issue: Almost crashed into gas station Manufacturer Contacted - Not Yet. No Warning lights or errors on dash. Incident: Unexpected ABS Activation and Reduced Braking Effectiveness Date: October 28, 2024 Time: 5:30 PM CST Location: Pelham, AL Weather: Sunny and Dry Description: On several occasions, I have experienced unexpected pulsating of the ABS brakes while driving over rough, paved roads at speeds below 15 mph. In previous instances, this occurred while approaching a red light or stop sign, and I was able to stop safely. However, today, while pulling into a parking space at a Chevron Gas Station in Pelham, AL, I encountered a similar issue. The pavement was dry, uneven, and rough. Despite traveling at only 10 mph, I was unable to stop effectively within the parking space. The vehicle did not slow down as expected, and I felt as though the rear brakes were solely responsible for bringing the vehicle to a stop at the last moment. Increasing pressure on the brake pedal had minimal effect on slowing or stopping the vehicle. I have been driving for over 37 years and am very familiar with the sensation of ABS brakes activating in emergency situations. In this instance, the road was dry, and the braking was very gradual, so there was no apparent reason for the ABS to engage. This issue has only been observed on dry, rough, paved roads. Notably, the ABS pulsation continued even after transitioning from the rough pavement to a smooth surface.
Mfg Campaign: 11622393
Recall Date: Oct 29, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Corrective Action:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Additional Notes:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Mfg Campaign: 11622574
Recall Date: Oct 29, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Corrective Action:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Additional Notes:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Mfg Campaign: 11622574
Recall Date: Oct 29, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Corrective Action:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Additional Notes:
Since around the 1000-mile mark, I have been having an issue sporadically we are when I am breaking and going over either a pothole, an entrance to a driveway, railroad tracks, or in general slowing down toward a stop sign going under approximately 15 miles an hour the entire car loses control and starts shaking. The ABS system or something similar is kicking in at the wrong times and it is perilous and can cause an accident as you have no control over the braking anymore for a few seconds. The entire car shakes in the front end, including feeling it through the brake pedal as well as the steering wheel. I have brought the vehicle many times to my local Hyundai dealership and have been told there is no issue and everything is operating according to how it should when I took the head of their maintenance shop out for a ride and replicated the issue I was told that it is operating normally and despite many people having the same issue online he was told by their back and " Tech line team" to say this is operating normally. Hyundai needs to be held accountable for these dangerous cars as it is only a matter of time before someone loses their life when they cannot control their vehicles braking power during such an incident.
Mfg Campaign: 11622574
Recall Date: Oct 29, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Corrective Action:
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Additional Notes:
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Mfg Campaign: 11621068
Recall Date: Oct 21, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Corrective Action:
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Additional Notes:
WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Mfg Campaign: 11621068
Recall Date: Oct 21, 2024
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