Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Consumer Complaints
52 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676052
Recall Date: Jul 24, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676052
Recall Date: Jul 24, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676052
Recall Date: Jul 24, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Me and my [XXX] was leaving on a road trip and my vehicles brakes lock up while I was driving. I did not have my brakes applied. The brakes locked up randomly with out applying them. I was only going 35mph. Thankfully we were not at freeway or highway speeds were it could have cause an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Me and my [XXX] was leaving on a road trip and my vehicles brakes lock up while I was driving. I did not have my brakes applied. The brakes locked up randomly with out applying them. I was only going 35mph. Thankfully we were not at freeway or highway speeds were it could have cause an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Me and my [XXX] was leaving on a road trip and my vehicles brakes lock up while I was driving. I did not have my brakes applied. The brakes locked up randomly with out applying them. I was only going 35mph. Thankfully we were not at freeway or highway speeds were it could have cause an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11675503
Recall Date: Jul 23, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving approximately 40-50 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed about a Technical Service Bulletin. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage for the repair. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving approximately 40-50 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed about a Technical Service Bulletin. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage for the repair. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving approximately 40-50 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed about a Technical Service Bulletin. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage for the repair. The failure mileage was approximately 60,000.
Mfg Campaign: 11671703
Recall Date: Jul 7, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671438
Recall Date: Jul 6, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11671438
Recall Date: Jul 6, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Corrective Action:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Additional Notes:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Mfg Campaign: 11670667
Recall Date: Jul 1, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Corrective Action:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Additional Notes:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Mfg Campaign: 11670667
Recall Date: Jul 1, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Corrective Action:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Additional Notes:
As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.
Mfg Campaign: 11670667
Recall Date: Jul 1, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
Corrective Action:
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
Additional Notes:
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
Mfg Campaign: 11667111
Recall Date: Jun 16, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
Corrective Action:
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
Additional Notes:
I need to replace engine block assembly and the following codes P1326 C1207 C1210 C1211 C1206 C1208
Mfg Campaign: 11667111
Recall Date: Jun 16, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle lost power, and the engine started to make a knocking noise, and the check engine light came on. I plugged in the obd2 scanner and the p1326 code came out. It was a knock sensor that needed to be replaced. I replaced the sensor that the issue got worse. I looked up online about this issue and then I found a video of that explained the incident. The manufacture of the crank at the factory did not properly clean the holes of the oil passages. When they machined it, all the files they don't clean them good enough, so they go to one side and plug up the oil passages and it doesn't get oil. we were on the highway when this issue started and it lost power. The problem has not been solved because the Hyundai dealer and the corporate office did not want to help me with this issue. They claim that my title is salvaged but I contacted the DMV, and they confirmed that my title is clean and there is no issue. The second time they said the vehicle was used as a rental and that automatically disqualifies the vehicle's warranty. The vehicle has not been inspected. No warning at all until the day it happened. I just purchased this vehicle seven months ago for seven thousand dollars and this happened.
Corrective Action:
The vehicle lost power, and the engine started to make a knocking noise, and the check engine light came on. I plugged in the obd2 scanner and the p1326 code came out. It was a knock sensor that needed to be replaced. I replaced the sensor that the issue got worse. I looked up online about this issue and then I found a video of that explained the incident. The manufacture of the crank at the factory did not properly clean the holes of the oil passages. When they machined it, all the files they don't clean them good enough, so they go to one side and plug up the oil passages and it doesn't get oil. we were on the highway when this issue started and it lost power. The problem has not been solved because the Hyundai dealer and the corporate office did not want to help me with this issue. They claim that my title is salvaged but I contacted the DMV, and they confirmed that my title is clean and there is no issue. The second time they said the vehicle was used as a rental and that automatically disqualifies the vehicle's warranty. The vehicle has not been inspected. No warning at all until the day it happened. I just purchased this vehicle seven months ago for seven thousand dollars and this happened.
Additional Notes:
The vehicle lost power, and the engine started to make a knocking noise, and the check engine light came on. I plugged in the obd2 scanner and the p1326 code came out. It was a knock sensor that needed to be replaced. I replaced the sensor that the issue got worse. I looked up online about this issue and then I found a video of that explained the incident. The manufacture of the crank at the factory did not properly clean the holes of the oil passages. When they machined it, all the files they don't clean them good enough, so they go to one side and plug up the oil passages and it doesn't get oil. we were on the highway when this issue started and it lost power. The problem has not been solved because the Hyundai dealer and the corporate office did not want to help me with this issue. They claim that my title is salvaged but I contacted the DMV, and they confirmed that my title is clean and there is no issue. The second time they said the vehicle was used as a rental and that automatically disqualifies the vehicle's warranty. The vehicle has not been inspected. No warning at all until the day it happened. I just purchased this vehicle seven months ago for seven thousand dollars and this happened.
Mfg Campaign: 11667301
Recall Date: Jun 16, 2025
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
See attached document for complaint.
Corrective Action:
See attached document for complaint.
Additional Notes:
See attached document for complaint.
Mfg Campaign: 11659228
Recall Date: May 6, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 63,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 63,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 63,000.
Mfg Campaign: 11656873
Recall Date: Apr 25, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Dear NHTSA, My 2016 Hyundai Santa Fe Sport (VIN: [XXX] , 2.0L Theta II, 64,000 miles) suffered engine failure with knocking and power loss, matching NHTSA Recall #20V-746 (Hyundai #198). This defect risks stalling or fire, threatening my safety and others’. Hyundai Motor America and Hyundai of Tacoma (Tacoma, WA) refused repair, citing the rebuilt title, despite the factory defect. Recall #20V-746 addresses Theta II bearing wear. My vehicle’s symptoms align, yet the dealer denied service, claiming the title voids eligibility. Hyundai’s April 2025 email noted three unrelated recalls (turbo oil pipe, ECM update, hood latch) were completed but ignored #20V-746, redirecting me to the dealer without addressing the engine or title issue. I’ve called Hyundai (1-800-633-5151) and emailed multiple times since March 2025, receiving only generic responses. The dealer’s refusal and Hyundai’s inaction leave the vehicle inoperable, posing a ongoing safety hazard on the road. The rebuilt title should not exempt a factory defect tied to a safety recall. The low mileage (64,000) supports my claim. I haven’t obtained a diagnostic report but am willing to pay for one (~$100–$200) if required. Hyundai’s refusal to honor #20V-746 violates safety obligations. Please investigate Hyundai’s denial, confirm if the Knock Sensor Detection System was installed, and clarify if a rebuilt title excludes eligibility. I seek engine replacement per the recall or a clear explanation. This issue has caused significant financial and safety concerns, and I urge swift action. Contact me at [XXX]or [XXX] Sincerely, [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Dear NHTSA, My 2016 Hyundai Santa Fe Sport (VIN: [XXX] , 2.0L Theta II, 64,000 miles) suffered engine failure with knocking and power loss, matching NHTSA Recall #20V-746 (Hyundai #198). This defect risks stalling or fire, threatening my safety and others’. Hyundai Motor America and Hyundai of Tacoma (Tacoma, WA) refused repair, citing the rebuilt title, despite the factory defect. Recall #20V-746 addresses Theta II bearing wear. My vehicle’s symptoms align, yet the dealer denied service, claiming the title voids eligibility. Hyundai’s April 2025 email noted three unrelated recalls (turbo oil pipe, ECM update, hood latch) were completed but ignored #20V-746, redirecting me to the dealer without addressing the engine or title issue. I’ve called Hyundai (1-800-633-5151) and emailed multiple times since March 2025, receiving only generic responses. The dealer’s refusal and Hyundai’s inaction leave the vehicle inoperable, posing a ongoing safety hazard on the road. The rebuilt title should not exempt a factory defect tied to a safety recall. The low mileage (64,000) supports my claim. I haven’t obtained a diagnostic report but am willing to pay for one (~$100–$200) if required. Hyundai’s refusal to honor #20V-746 violates safety obligations. Please investigate Hyundai’s denial, confirm if the Knock Sensor Detection System was installed, and clarify if a rebuilt title excludes eligibility. I seek engine replacement per the recall or a clear explanation. This issue has caused significant financial and safety concerns, and I urge swift action. Contact me at [XXX]or [XXX] Sincerely, [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Dear NHTSA, My 2016 Hyundai Santa Fe Sport (VIN: [XXX] , 2.0L Theta II, 64,000 miles) suffered engine failure with knocking and power loss, matching NHTSA Recall #20V-746 (Hyundai #198). This defect risks stalling or fire, threatening my safety and others’. Hyundai Motor America and Hyundai of Tacoma (Tacoma, WA) refused repair, citing the rebuilt title, despite the factory defect. Recall #20V-746 addresses Theta II bearing wear. My vehicle’s symptoms align, yet the dealer denied service, claiming the title voids eligibility. Hyundai’s April 2025 email noted three unrelated recalls (turbo oil pipe, ECM update, hood latch) were completed but ignored #20V-746, redirecting me to the dealer without addressing the engine or title issue. I’ve called Hyundai (1-800-633-5151) and emailed multiple times since March 2025, receiving only generic responses. The dealer’s refusal and Hyundai’s inaction leave the vehicle inoperable, posing a ongoing safety hazard on the road. The rebuilt title should not exempt a factory defect tied to a safety recall. The low mileage (64,000) supports my claim. I haven’t obtained a diagnostic report but am willing to pay for one (~$100–$200) if required. Hyundai’s refusal to honor #20V-746 violates safety obligations. Please investigate Hyundai’s denial, confirm if the Knock Sensor Detection System was installed, and clarify if a rebuilt title excludes eligibility. I seek engine replacement per the recall or a clear explanation. This issue has caused significant financial and safety concerns, and I urge swift action. Contact me at [XXX]or [XXX] Sincerely, [XXX] [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11656213
Recall Date: Apr 23, 2025
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Mfg Campaign: 11656374
Recall Date: Apr 23, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.
Mfg Campaign: 11656374
Recall Date: Apr 23, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while attempting to make a left turn after the vehicle was idling, the vehicle suddenly lost motive power and became inoperable. There were no warning lights illuminated. The vehicle was towed to the dealer, who determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer decided not to deny the claim for assistance with the engine replacement. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while attempting to make a left turn after the vehicle was idling, the vehicle suddenly lost motive power and became inoperable. There were no warning lights illuminated. The vehicle was towed to the dealer, who determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer decided not to deny the claim for assistance with the engine replacement. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while attempting to make a left turn after the vehicle was idling, the vehicle suddenly lost motive power and became inoperable. There were no warning lights illuminated. The vehicle was towed to the dealer, who determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer decided not to deny the claim for assistance with the engine replacement. The failure mileage was approximately 80,000.
Mfg Campaign: 11649662
Recall Date: Mar 21, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while her husband driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway. The vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while her husband driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway. The vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while her husband driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was unable to pull over to the shoulder of the roadway. The vehicle failed to restart. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11615262
Recall Date: Sep 18, 2024
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