Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Consumer Complaints
52 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving, the vehicle failed to exceed 60 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the knock sensor was defective. The vehicle was then towed to the dealer, where the engine was replaced; however, the failure recurred, and the vehicle failed to exceed 50 MPH. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure recurred while driving. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and was sluggish. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure persisted, and the vehicle remained at the dealer for 3 months. The contact followed up with the dealer, and the dealer informed the contact that additional diagnostic tests was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving, the vehicle failed to exceed 60 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the knock sensor was defective. The vehicle was then towed to the dealer, where the engine was replaced; however, the failure recurred, and the vehicle failed to exceed 50 MPH. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure recurred while driving. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and was sluggish. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure persisted, and the vehicle remained at the dealer for 3 months. The contact followed up with the dealer, and the dealer informed the contact that additional diagnostic tests was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving, the vehicle failed to exceed 60 MPH. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the knock sensor was defective. The vehicle was then towed to the dealer, where the engine was replaced; however, the failure recurred, and the vehicle failed to exceed 50 MPH. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure recurred while driving. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and was sluggish. The vehicle was towed to the dealer, where the knock sensor was replaced; however, the failure persisted, and the vehicle remained at the dealer for 3 months. The contact followed up with the dealer, and the dealer informed the contact that additional diagnostic tests was needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 110,000.
Mfg Campaign: 11592668
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised that the vehicle be taken to the dealer. The vehicle was then towed to the dealer, who determined that premature bearing wear had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 141,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised that the vehicle be taken to the dealer. The vehicle was then towed to the dealer, who determined that premature bearing wear had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 141,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while his wife was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who advised that the vehicle be taken to the dealer. The vehicle was then towed to the dealer, who determined that premature bearing wear had resulted in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 141,000.
Mfg Campaign: 11583024
Recall Date: Apr 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576899
Recall Date: Mar 12, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's mother owns a 2016 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at various speeds, the RPM’s decreased and the vehicle lost motive power. The contact stated there was a clicking sound coming from the engine compartment. The check engine warning light illuminated. The vehicle was steered to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Corrective Action:
The contact's mother owns a 2016 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at various speeds, the RPM’s decreased and the vehicle lost motive power. The contact stated there was a clicking sound coming from the engine compartment. The check engine warning light illuminated. The vehicle was steered to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Additional Notes:
The contact's mother owns a 2016 Hyundai Santa Fe Sport. The contact stated that on several occasions while driving at various speeds, the RPM’s decreased and the vehicle lost motive power. The contact stated there was a clicking sound coming from the engine compartment. The check engine warning light illuminated. The vehicle was steered to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
Mfg Campaign: 11556212
Recall Date: Nov 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Corrective Action:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Additional Notes:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Mfg Campaign: 11552214
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Corrective Action:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Additional Notes:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Mfg Campaign: 11552214
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Corrective Action:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Additional Notes:
Engine caught fire while driving. Vehicle is a total loss as fire department did not arrive for 20 min. Currently at a Copart yard in Gainesville, ga. Lucky I was on a rural road and my dog and I were able to get out of car. Only injury is cough that has not gone away after 4 weeks. No warning lights, but did smell what seemed like burning brake fluid prior to fire. Both Hyundai and Farmers insurance have inspected the car. Of note is that Hyundai replaced the engine at around 60k miles due to engine oiling issues.
Mfg Campaign: 11552214
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at a slow speed, the engine seized. The check engine warning light was illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at a slow speed, the engine seized. The check engine warning light was illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at a slow speed, the engine seized. The check engine warning light was illuminated. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 70,000.
Mfg Campaign: 11515626
Recall Date: Apr 5, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This Hyundai had the motor replaced with a Hyundai recall... they did not replace the one-time use fuel line that HAS to be replaced when removed. Started leaking fuel out of that line. while I was driving the fuel from the line caught the exhaust on fire and within seconds had flames engulf the car.
Corrective Action:
This Hyundai had the motor replaced with a Hyundai recall... they did not replace the one-time use fuel line that HAS to be replaced when removed. Started leaking fuel out of that line. while I was driving the fuel from the line caught the exhaust on fire and within seconds had flames engulf the car.
Additional Notes:
This Hyundai had the motor replaced with a Hyundai recall... they did not replace the one-time use fuel line that HAS to be replaced when removed. Started leaking fuel out of that line. while I was driving the fuel from the line caught the exhaust on fire and within seconds had flames engulf the car.
Mfg Campaign: 11512981
Recall Date: Mar 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This Hyundai had the motor replaced with a Hyundai recall... they did not replace the one-time use fuel line that HAS to be replaced when removed. Started leaking fuel out of that line. while I was driving the fuel from the line caught the exhaust on fire and within seconds had flames engulf the car.
Corrective Action:
This Hyundai had the motor replaced with a Hyundai recall... they did not replace the one-time use fuel line that HAS to be replaced when removed. Started leaking fuel out of that line. while I was driving the fuel from the line caught the exhaust on fire and within seconds had flames engulf the car.
Additional Notes:
This Hyundai had the motor replaced with a Hyundai recall... they did not replace the one-time use fuel line that HAS to be replaced when removed. Started leaking fuel out of that line. while I was driving the fuel from the line caught the exhaust on fire and within seconds had flames engulf the car.
Mfg Campaign: 11512981
Recall Date: Mar 21, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that he had noticed a slight burning odor while driving the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,500. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that he had noticed a slight burning odor while driving the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,500. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that he had noticed a slight burning odor while driving the vehicle. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,500. Parts distribution disconnect.
Mfg Campaign: 11505003
Recall Date: Feb 1, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's granddaughter owns a 2016 Hyundai Santa Fe Sport. The contact stated while the owner was driving at an unknown speed, the vehicle began to make an abnormal noise, and then the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The owner towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The owner towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.
Corrective Action:
The contact's granddaughter owns a 2016 Hyundai Santa Fe Sport. The contact stated while the owner was driving at an unknown speed, the vehicle began to make an abnormal noise, and then the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The owner towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The owner towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.
Additional Notes:
The contact's granddaughter owns a 2016 Hyundai Santa Fe Sport. The contact stated while the owner was driving at an unknown speed, the vehicle began to make an abnormal noise, and then the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The owner towed the vehicle to an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The owner towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 105,000.
Mfg Campaign: 11503104
Recall Date: Jan 23, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact's daughter owns a 2016 Hyundai Santa Fe Sport. The contact stated while she was driving at approximately 4 MPH, the ABS, Stabili-trak, battery, and TPMS warning lights illuminated. The contact stated that the vehicle was driving normally. The contact stated that the warning lights remained illuminated every time the vehicle was started. The contact stated that after the tire pressure fell below 23 PSI, the warning lights would turn off. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact's daughter owns a 2016 Hyundai Santa Fe Sport. The contact stated while she was driving at approximately 4 MPH, the ABS, Stabili-trak, battery, and TPMS warning lights illuminated. The contact stated that the vehicle was driving normally. The contact stated that the warning lights remained illuminated every time the vehicle was started. The contact stated that after the tire pressure fell below 23 PSI, the warning lights would turn off. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact's daughter owns a 2016 Hyundai Santa Fe Sport. The contact stated while she was driving at approximately 4 MPH, the ABS, Stabili-trak, battery, and TPMS warning lights illuminated. The contact stated that the vehicle was driving normally. The contact stated that the warning lights remained illuminated every time the vehicle was started. The contact stated that after the tire pressure fell below 23 PSI, the warning lights would turn off. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11490364
Recall Date: Oct 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sante Fe. The contact stated that after she purchased the vehicle while driving, she rear-ended another vehicle. The vehicle was towed to the dealer where the engine was replaced however, the contact stated that two to three hours later while driving, the RPM’s failed to increase over number two and the engine failed to engage at 45 MPH. The contact then stated that while driving or idling, she heard a rattling noise in the engine, and the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pressure sensor regulator and the camshaft timing belt failed. The contact then stated that the vehicle was taken back to the dealer where it was diagnosed that two head gaskets failed and the engine needed to be replaced. The manufacturer was notified of the failure however, the contact stated that no warranty information was provided and was unable to contact the manufacturer. The failure mileage was approximately 172,000.
Corrective Action:
The contact owns a 2016 Hyundai Sante Fe. The contact stated that after she purchased the vehicle while driving, she rear-ended another vehicle. The vehicle was towed to the dealer where the engine was replaced however, the contact stated that two to three hours later while driving, the RPM’s failed to increase over number two and the engine failed to engage at 45 MPH. The contact then stated that while driving or idling, she heard a rattling noise in the engine, and the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pressure sensor regulator and the camshaft timing belt failed. The contact then stated that the vehicle was taken back to the dealer where it was diagnosed that two head gaskets failed and the engine needed to be replaced. The manufacturer was notified of the failure however, the contact stated that no warranty information was provided and was unable to contact the manufacturer. The failure mileage was approximately 172,000.
Additional Notes:
The contact owns a 2016 Hyundai Sante Fe. The contact stated that after she purchased the vehicle while driving, she rear-ended another vehicle. The vehicle was towed to the dealer where the engine was replaced however, the contact stated that two to three hours later while driving, the RPM’s failed to increase over number two and the engine failed to engage at 45 MPH. The contact then stated that while driving or idling, she heard a rattling noise in the engine, and the check engine warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pressure sensor regulator and the camshaft timing belt failed. The contact then stated that the vehicle was taken back to the dealer where it was diagnosed that two head gaskets failed and the engine needed to be replaced. The manufacturer was notified of the failure however, the contact stated that no warranty information was provided and was unable to contact the manufacturer. The failure mileage was approximately 172,000.
Mfg Campaign: 11485422
Recall Date: Sep 20, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Potential Consequences:
The contact's son owns a 2016 Hyundai Santa Fe Sport. The contact stated that the vehicle occasionally failed to start. There were no warning lights illuminated. The vehicle was jump-started and taken to an independent mechanic who replaced the battery; however, the failure recurred several times. The contact stated that she was able to jump-start the vehicle. The contact also stated that the audio system of the vehicle had failed. The vehicle was taken to the dealer who diagnosed that the battery and the instrument panel needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,698.
Corrective Action:
The contact's son owns a 2016 Hyundai Santa Fe Sport. The contact stated that the vehicle occasionally failed to start. There were no warning lights illuminated. The vehicle was jump-started and taken to an independent mechanic who replaced the battery; however, the failure recurred several times. The contact stated that she was able to jump-start the vehicle. The contact also stated that the audio system of the vehicle had failed. The vehicle was taken to the dealer who diagnosed that the battery and the instrument panel needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,698.
Additional Notes:
The contact's son owns a 2016 Hyundai Santa Fe Sport. The contact stated that the vehicle occasionally failed to start. There were no warning lights illuminated. The vehicle was jump-started and taken to an independent mechanic who replaced the battery; however, the failure recurred several times. The contact stated that she was able to jump-start the vehicle. The contact also stated that the audio system of the vehicle had failed. The vehicle was taken to the dealer who diagnosed that the battery and the instrument panel needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,698.
Mfg Campaign: 11448949
Recall Date: Jan 26, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact's son owns a 2016 Hyundai Santa Fe Sport. The contact stated that the vehicle occasionally failed to start. There were no warning lights illuminated. The vehicle was jump-started and taken to an independent mechanic who replaced the battery; however, the failure recurred several times. The contact stated that she was able to jump-start the vehicle. The contact also stated that the audio system of the vehicle had failed. The vehicle was taken to the dealer who diagnosed that the battery and the instrument panel needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,698.
Corrective Action:
The contact's son owns a 2016 Hyundai Santa Fe Sport. The contact stated that the vehicle occasionally failed to start. There were no warning lights illuminated. The vehicle was jump-started and taken to an independent mechanic who replaced the battery; however, the failure recurred several times. The contact stated that she was able to jump-start the vehicle. The contact also stated that the audio system of the vehicle had failed. The vehicle was taken to the dealer who diagnosed that the battery and the instrument panel needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,698.
Additional Notes:
The contact's son owns a 2016 Hyundai Santa Fe Sport. The contact stated that the vehicle occasionally failed to start. There were no warning lights illuminated. The vehicle was jump-started and taken to an independent mechanic who replaced the battery; however, the failure recurred several times. The contact stated that she was able to jump-start the vehicle. The contact also stated that the audio system of the vehicle had failed. The vehicle was taken to the dealer who diagnosed that the battery and the instrument panel needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 57,698.
Mfg Campaign: 11448949
Recall Date: Jan 26, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car was stolen.Car was send to body shop for repairs.Car was started at body shop after battery was replaced.Car was driven out of shop after repairs.After going less than 1000feet car shut down.Tried to start Hyundia and smoke poured out from up hood.It looked as if car was going to burst into flames.I did not raise hood and smoke died down.Wrecker returned car to body shop.They checked car and engine was completely locked up.Geico sented car to Thornton Road Hyundai Lithia Springs,Georgia for engine replacement.
Corrective Action:
Car was stolen.Car was send to body shop for repairs.Car was started at body shop after battery was replaced.Car was driven out of shop after repairs.After going less than 1000feet car shut down.Tried to start Hyundia and smoke poured out from up hood.It looked as if car was going to burst into flames.I did not raise hood and smoke died down.Wrecker returned car to body shop.They checked car and engine was completely locked up.Geico sented car to Thornton Road Hyundai Lithia Springs,Georgia for engine replacement.
Additional Notes:
Car was stolen.Car was send to body shop for repairs.Car was started at body shop after battery was replaced.Car was driven out of shop after repairs.After going less than 1000feet car shut down.Tried to start Hyundia and smoke poured out from up hood.It looked as if car was going to burst into flames.I did not raise hood and smoke died down.Wrecker returned car to body shop.They checked car and engine was completely locked up.Geico sented car to Thornton Road Hyundai Lithia Springs,Georgia for engine replacement.
Mfg Campaign: 11445203
Recall Date: Dec 28, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle inadvertently stalled. The contact stated that the check engine, oil, and battery warning lights were illuminated. The contact was able to pull over and had the vehicle towed to a local mechanic where it was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the repair was not covered. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle inadvertently stalled. The contact stated that the check engine, oil, and battery warning lights were illuminated. The contact was able to pull over and had the vehicle towed to a local mechanic where it was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the repair was not covered. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated while driving approximately 35 MPH, the vehicle inadvertently stalled. The contact stated that the check engine, oil, and battery warning lights were illuminated. The contact was able to pull over and had the vehicle towed to a local mechanic where it was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the repair was not covered. The failure mileage was approximately 133,000.
Mfg Campaign: 11438561
Recall Date: Oct 28, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
Corrective Action:
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
Additional Notes:
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
Mfg Campaign: 11355609
Recall Date: Sep 17, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
Corrective Action:
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
Additional Notes:
VEHICLE CAUGHT FIRE SPONTANEOUSLY AT A PARKING LOT. CAR WAS JUST SERVICED AND INSPECTED A MONTH PRIOR AT THE HYUNDAI DEALER WHERE I PURCHASED IT AND HAD NO PROBLEMS REPORTED. CAR WAS PARKED AT THE TIME OF THE INCIDENT. FROM THE INITIAL REPORT FROM THE FIRE DEPARTMENT THE CAUSE OF THE FIRE WAS A MECHANICAL ISSUE. THE VEHICLE WAS A TOTAL LOSS.
Mfg Campaign: 11355609
Recall Date: Sep 17, 2020
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Valencia, CA • 36 yrs
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