Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 237
Recall Date: Oct 27, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 171
Recall Date: Dec 13, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 167
Recall Date: Sep 20, 2017
Consumer Complaints
328 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has an excessive oil intake and it is constantly blowing out the spark plugs and coil packs causing poor performance on the vehicle overall. My vehicle's VIN number was listed as a qualifier in a class action lawsuit, but the manufacturer says it is not making the noise it needs to make in order to have it checked. Was also informed I need to pull out my spark plugs and clean them regularly because of the oil buildup. This problem has caused other problems with the performance of the car the excessive oil intake has caused countless problems terrible performance of the vehicle and is attributing to other poor performance issues. This has been an ongoing problem and have only recently been told by the dealership of this instance. Even though my vehicle is one of the ones in the extended recall because it's not making the noise they like they won't do anything about it. This vehicle is still being financed and I am refusing to pay for anything until the matter is resolved. I have a case filed with the dealership I am speaking to an attorney Monday I am processing an email to my state's attorney of Missouri and have completed the better Business bureau complaints. After phone calls service dates and emails I feel that Hyundai is not doing anything to resolve this situation whatsoever and could use any assistance from you possible.
Corrective Action:
Vehicle has an excessive oil intake and it is constantly blowing out the spark plugs and coil packs causing poor performance on the vehicle overall. My vehicle's VIN number was listed as a qualifier in a class action lawsuit, but the manufacturer says it is not making the noise it needs to make in order to have it checked. Was also informed I need to pull out my spark plugs and clean them regularly because of the oil buildup. This problem has caused other problems with the performance of the car the excessive oil intake has caused countless problems terrible performance of the vehicle and is attributing to other poor performance issues. This has been an ongoing problem and have only recently been told by the dealership of this instance. Even though my vehicle is one of the ones in the extended recall because it's not making the noise they like they won't do anything about it. This vehicle is still being financed and I am refusing to pay for anything until the matter is resolved. I have a case filed with the dealership I am speaking to an attorney Monday I am processing an email to my state's attorney of Missouri and have completed the better Business bureau complaints. After phone calls service dates and emails I feel that Hyundai is not doing anything to resolve this situation whatsoever and could use any assistance from you possible.
Additional Notes:
Vehicle has an excessive oil intake and it is constantly blowing out the spark plugs and coil packs causing poor performance on the vehicle overall. My vehicle's VIN number was listed as a qualifier in a class action lawsuit, but the manufacturer says it is not making the noise it needs to make in order to have it checked. Was also informed I need to pull out my spark plugs and clean them regularly because of the oil buildup. This problem has caused other problems with the performance of the car the excessive oil intake has caused countless problems terrible performance of the vehicle and is attributing to other poor performance issues. This has been an ongoing problem and have only recently been told by the dealership of this instance. Even though my vehicle is one of the ones in the extended recall because it's not making the noise they like they won't do anything about it. This vehicle is still being financed and I am refusing to pay for anything until the matter is resolved. I have a case filed with the dealership I am speaking to an attorney Monday I am processing an email to my state's attorney of Missouri and have completed the better Business bureau complaints. After phone calls service dates and emails I feel that Hyundai is not doing anything to resolve this situation whatsoever and could use any assistance from you possible.
Mfg Campaign: 11654340
Recall Date: Apr 13, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Corrective Action:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Additional Notes:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Mfg Campaign: 11653943
Recall Date: Apr 10, 2025
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Corrective Action:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Additional Notes:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Mfg Campaign: 11653943
Recall Date: Apr 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Corrective Action:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Additional Notes:
1. Abs module stopped working. Car no longer has abs. Will not cover under warranty due to computer component. 2. Engine burns oil. 3 quarts in 1k miles. Combustion cleaning done. Now Engine light is one, oil light comes on, car smells of gas & oil.
Mfg Campaign: 11653943
Recall Date: Apr 10, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My vehicle is burning through oil. I am getting the oil change for the highest amount of mileage, usually driving sparingly throughout the week, and still having to get oil added in between oil changes. I have been told by the company completing oil changes that because of the gdi motor I will need to routinely check my oil, even if there is no oil light on.
Corrective Action:
My vehicle is burning through oil. I am getting the oil change for the highest amount of mileage, usually driving sparingly throughout the week, and still having to get oil added in between oil changes. I have been told by the company completing oil changes that because of the gdi motor I will need to routinely check my oil, even if there is no oil light on.
Additional Notes:
My vehicle is burning through oil. I am getting the oil change for the highest amount of mileage, usually driving sparingly throughout the week, and still having to get oil added in between oil changes. I have been told by the company completing oil changes that because of the gdi motor I will need to routinely check my oil, even if there is no oil light on.
Mfg Campaign: 11652988
Recall Date: Apr 6, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is burning through oil. I am getting the oil change for the highest amount of mileage, usually driving sparingly throughout the week, and still having to get oil added in between oil changes. I have been told by the company completing oil changes that because of the gdi motor I will need to routinely check my oil, even if there is no oil light on.
Corrective Action:
My vehicle is burning through oil. I am getting the oil change for the highest amount of mileage, usually driving sparingly throughout the week, and still having to get oil added in between oil changes. I have been told by the company completing oil changes that because of the gdi motor I will need to routinely check my oil, even if there is no oil light on.
Additional Notes:
My vehicle is burning through oil. I am getting the oil change for the highest amount of mileage, usually driving sparingly throughout the week, and still having to get oil added in between oil changes. I have been told by the company completing oil changes that because of the gdi motor I will need to routinely check my oil, even if there is no oil light on.
Mfg Campaign: 11652988
Recall Date: Apr 6, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.
Mfg Campaign: 11652765
Recall Date: Apr 4, 2025
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at 50 MPH, the accelerator pedal was depressed; however, the vehicle failed to exceed 50 MPH. The check engine warning light was illuminated. The vehicle was taken to an Advance Auto Parts Store, and it was determined that there was no oil in the engine. The contact added oil to the engine to be able to drive to the residence. The dealer was contacted the next business day. The contact stated that the dealer diagnosed the vehicle with a crack in the oil pan. The vehicle was repaired; however, the failure persisted. The contact stated that a week after the repair, the contact noticed that the oil level was low. The vehicle was taken to an independent mechanic, and an oil change was performed; however, the vehicle failed to exceed 50 MPH. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 76,693.
Mfg Campaign: 11652765
Recall Date: Apr 4, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased this car in December 2023. As 2024 happened, I had a routine maintenance check on the car. The oil was changed, all the fluids checked etc. It appeared fine. Within a year, I have to change the spark plugs twice and once again in 2025..That's isn't normal. The plugs were jet black. Oil is seeping out of the gas tank. Not natural. There is an OIL CONSUMPTION ISSUE. My mechanic had typed notes on my receipt on what the problem(s) had been. Every other week, I am adding oil to my car. It isn't paid for. I would like a recall established on my car. I am [XXX] and need a reliable car. I went to one HYUNDAI dealership, provided the information my mechanic had written. Refused to give me the oil consumption test. I paid $200 or $238 for an oil change and a plug of some sort. I am aware that there was a class action lawsuit against HYUNDAI in 2022 for the same issue for my car. Money was paid to those whom had this issue ( I read). I have problems with my legs and back. I really need help. I need a recall on my car. Approximately, maybe a little less, every 5000 miles, my engine light comes on. I know a faulty spark plug shake. I can't afford to buy a new or replacement engine that work. I have never contacted NHTSA before I purchased this vehicle. I did call HYUNDAI main customer service line and was informed a recall had never been issued for this problem. Yet, numerous owners had and still have this issue along with the car hesitating at time to start. That is a problem with my as well. I am not sure of the exact date the first set of spark plugs were replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased this car in December 2023. As 2024 happened, I had a routine maintenance check on the car. The oil was changed, all the fluids checked etc. It appeared fine. Within a year, I have to change the spark plugs twice and once again in 2025..That's isn't normal. The plugs were jet black. Oil is seeping out of the gas tank. Not natural. There is an OIL CONSUMPTION ISSUE. My mechanic had typed notes on my receipt on what the problem(s) had been. Every other week, I am adding oil to my car. It isn't paid for. I would like a recall established on my car. I am [XXX] and need a reliable car. I went to one HYUNDAI dealership, provided the information my mechanic had written. Refused to give me the oil consumption test. I paid $200 or $238 for an oil change and a plug of some sort. I am aware that there was a class action lawsuit against HYUNDAI in 2022 for the same issue for my car. Money was paid to those whom had this issue ( I read). I have problems with my legs and back. I really need help. I need a recall on my car. Approximately, maybe a little less, every 5000 miles, my engine light comes on. I know a faulty spark plug shake. I can't afford to buy a new or replacement engine that work. I have never contacted NHTSA before I purchased this vehicle. I did call HYUNDAI main customer service line and was informed a recall had never been issued for this problem. Yet, numerous owners had and still have this issue along with the car hesitating at time to start. That is a problem with my as well. I am not sure of the exact date the first set of spark plugs were replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased this car in December 2023. As 2024 happened, I had a routine maintenance check on the car. The oil was changed, all the fluids checked etc. It appeared fine. Within a year, I have to change the spark plugs twice and once again in 2025..That's isn't normal. The plugs were jet black. Oil is seeping out of the gas tank. Not natural. There is an OIL CONSUMPTION ISSUE. My mechanic had typed notes on my receipt on what the problem(s) had been. Every other week, I am adding oil to my car. It isn't paid for. I would like a recall established on my car. I am [XXX] and need a reliable car. I went to one HYUNDAI dealership, provided the information my mechanic had written. Refused to give me the oil consumption test. I paid $200 or $238 for an oil change and a plug of some sort. I am aware that there was a class action lawsuit against HYUNDAI in 2022 for the same issue for my car. Money was paid to those whom had this issue ( I read). I have problems with my legs and back. I really need help. I need a recall on my car. Approximately, maybe a little less, every 5000 miles, my engine light comes on. I know a faulty spark plug shake. I can't afford to buy a new or replacement engine that work. I have never contacted NHTSA before I purchased this vehicle. I did call HYUNDAI main customer service line and was informed a recall had never been issued for this problem. Yet, numerous owners had and still have this issue along with the car hesitating at time to start. That is a problem with my as well. I am not sure of the exact date the first set of spark plugs were replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652525
Recall Date: Apr 3, 2025
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Corrective Action:
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Additional Notes:
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Mfg Campaign: 11652169
Recall Date: Apr 1, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Corrective Action:
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Additional Notes:
The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.
Mfg Campaign: 11652169
Recall Date: Apr 1, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The motor is gone in the vehicle. Oil light would blink and valves rattling right after having the oil changed. I have had the car checked by numerous mechanics and no oil leaks were found but oil levels would be low a week after the oil change. I ride around with oil in the car and have to make sure to check the oil before every trip even if it’s right around the block. I’ve had the car for a year in February and the motor went out a weeks ago. I have checked for engine recalls and have not found any but have found multiple forums of people having the same issue. A new motor for this vehicle is over $3000
Corrective Action:
The motor is gone in the vehicle. Oil light would blink and valves rattling right after having the oil changed. I have had the car checked by numerous mechanics and no oil leaks were found but oil levels would be low a week after the oil change. I ride around with oil in the car and have to make sure to check the oil before every trip even if it’s right around the block. I’ve had the car for a year in February and the motor went out a weeks ago. I have checked for engine recalls and have not found any but have found multiple forums of people having the same issue. A new motor for this vehicle is over $3000
Additional Notes:
The motor is gone in the vehicle. Oil light would blink and valves rattling right after having the oil changed. I have had the car checked by numerous mechanics and no oil leaks were found but oil levels would be low a week after the oil change. I ride around with oil in the car and have to make sure to check the oil before every trip even if it’s right around the block. I’ve had the car for a year in February and the motor went out a weeks ago. I have checked for engine recalls and have not found any but have found multiple forums of people having the same issue. A new motor for this vehicle is over $3000
Mfg Campaign: 11650163
Recall Date: Mar 24, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil consumption issue with proof that my vehicle is burning more than a quart of oil every 1k miles and Hyundai refuses to support my claim.
Corrective Action:
Oil consumption issue with proof that my vehicle is burning more than a quart of oil every 1k miles and Hyundai refuses to support my claim.
Additional Notes:
Oil consumption issue with proof that my vehicle is burning more than a quart of oil every 1k miles and Hyundai refuses to support my claim.
Mfg Campaign: 11647106
Recall Date: Mar 8, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine with the 2.0T had a valve train malfunction possibly related to a bearing or other issues. Hyundai dealership did not determine the root cause and is denying engine replacement under the rod bearing warranty. Also as a 2nd owner they won't reimburse for any repairs. This vehicle was well maintained. 2018 with 90K miles. The engine is last known to be at the dealership but probably not available. I was not offered to get a 2nd opinion and the technician notes are vague in my opinion. How was your safety or the safety of others put at risk? While traveling on the interstate at 65 MPH the vehicle began to make a knocking noise and had a loss of power. The steering and breaking system also became difficult to use. I was able to get off an exit after only crawling along at a unsafe low MPH for the interstate. The vehicle stalled and lost all power while on the off ramp. I was able to glide to a stop and was ready to use the emergency brake. Has the problem been reproduced or confirmed by a dealer or independent service center? Hyundai's response is that it was in there opinion that the breakdown was not due to rod bearing failure however there is not a good diagnostics of a root cause. The failure was not due to poor maintenance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Sudden loss of power following by warning lights. Loss of power steering and brakes by the time the engine stalled.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine with the 2.0T had a valve train malfunction possibly related to a bearing or other issues. Hyundai dealership did not determine the root cause and is denying engine replacement under the rod bearing warranty. Also as a 2nd owner they won't reimburse for any repairs. This vehicle was well maintained. 2018 with 90K miles. The engine is last known to be at the dealership but probably not available. I was not offered to get a 2nd opinion and the technician notes are vague in my opinion. How was your safety or the safety of others put at risk? While traveling on the interstate at 65 MPH the vehicle began to make a knocking noise and had a loss of power. The steering and breaking system also became difficult to use. I was able to get off an exit after only crawling along at a unsafe low MPH for the interstate. The vehicle stalled and lost all power while on the off ramp. I was able to glide to a stop and was ready to use the emergency brake. Has the problem been reproduced or confirmed by a dealer or independent service center? Hyundai's response is that it was in there opinion that the breakdown was not due to rod bearing failure however there is not a good diagnostics of a root cause. The failure was not due to poor maintenance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Sudden loss of power following by warning lights. Loss of power steering and brakes by the time the engine stalled.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The Engine with the 2.0T had a valve train malfunction possibly related to a bearing or other issues. Hyundai dealership did not determine the root cause and is denying engine replacement under the rod bearing warranty. Also as a 2nd owner they won't reimburse for any repairs. This vehicle was well maintained. 2018 with 90K miles. The engine is last known to be at the dealership but probably not available. I was not offered to get a 2nd opinion and the technician notes are vague in my opinion. How was your safety or the safety of others put at risk? While traveling on the interstate at 65 MPH the vehicle began to make a knocking noise and had a loss of power. The steering and breaking system also became difficult to use. I was able to get off an exit after only crawling along at a unsafe low MPH for the interstate. The vehicle stalled and lost all power while on the off ramp. I was able to glide to a stop and was ready to use the emergency brake. Has the problem been reproduced or confirmed by a dealer or independent service center? Hyundai's response is that it was in there opinion that the breakdown was not due to rod bearing failure however there is not a good diagnostics of a root cause. The failure was not due to poor maintenance. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights. Sudden loss of power following by warning lights. Loss of power steering and brakes by the time the engine stalled.
Mfg Campaign: 11641879
Recall Date: Feb 11, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds and while accelerating, or while the engine was idling, there was a knocking sound coming from the engine. The contact stated that the vehicle jumped, vibrated, and stalled while driving at various speeds or while reversing. The check engine warning light was illuminated. While the vehicle was idling at a stop light, the failure reoccurred; however, the vehicle was emitting a choking sound and shaking aggressively. The vehicle was taken to a certified mechanic who informed the contact that the third valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 140,000.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds and while accelerating, or while the engine was idling, there was a knocking sound coming from the engine. The contact stated that the vehicle jumped, vibrated, and stalled while driving at various speeds or while reversing. The check engine warning light was illuminated. While the vehicle was idling at a stop light, the failure reoccurred; however, the vehicle was emitting a choking sound and shaking aggressively. The vehicle was taken to a certified mechanic who informed the contact that the third valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 140,000.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds and while accelerating, or while the engine was idling, there was a knocking sound coming from the engine. The contact stated that the vehicle jumped, vibrated, and stalled while driving at various speeds or while reversing. The check engine warning light was illuminated. While the vehicle was idling at a stop light, the failure reoccurred; however, the vehicle was emitting a choking sound and shaking aggressively. The vehicle was taken to a certified mechanic who informed the contact that the third valve had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 140,000.
Mfg Campaign: 11641908
Recall Date: Feb 11, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the used car dealer where it was purchased, and the contact was referred the local Hyundai dealer. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer filed a request for engine replacement approval, but the manufacturer denied the request. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,742.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the used car dealer where it was purchased, and the contact was referred the local Hyundai dealer. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer filed a request for engine replacement approval, but the manufacturer denied the request. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,742.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to the used car dealer where it was purchased, and the contact was referred the local Hyundai dealer. The vehicle was taken to the dealer, where an oil consumption test was performed, and the dealer confirmed that the vehicle was experiencing excessive oil consumption. The dealer filed a request for engine replacement approval, but the manufacturer denied the request. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,742.
Mfg Campaign: 11641987
Recall Date: Feb 11, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Engine failure/ the check engine light comes on and it powers down,it has been in the garage 3 times for the same reason. I have a lifetime warranty on this motor and Hyundai will not cover it, I purchased an extended warranty and they won’t cover it either. Get told now that it is fixed for now come drive it around it might make it.or maybe it will only make it to the red light but you will have to take it to a Hyundai dealer.that we got thrown out of once because they were not submitted any paperwork . Need help I have been with out a car for 8 months and have made car payments and insurance payments
Corrective Action:
Engine failure/ the check engine light comes on and it powers down,it has been in the garage 3 times for the same reason. I have a lifetime warranty on this motor and Hyundai will not cover it, I purchased an extended warranty and they won’t cover it either. Get told now that it is fixed for now come drive it around it might make it.or maybe it will only make it to the red light but you will have to take it to a Hyundai dealer.that we got thrown out of once because they were not submitted any paperwork . Need help I have been with out a car for 8 months and have made car payments and insurance payments
Additional Notes:
Engine failure/ the check engine light comes on and it powers down,it has been in the garage 3 times for the same reason. I have a lifetime warranty on this motor and Hyundai will not cover it, I purchased an extended warranty and they won’t cover it either. Get told now that it is fixed for now come drive it around it might make it.or maybe it will only make it to the red light but you will have to take it to a Hyundai dealer.that we got thrown out of once because they were not submitted any paperwork . Need help I have been with out a car for 8 months and have made car payments and insurance payments
Mfg Campaign: 11640481
Recall Date: Feb 3, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
engine light came on while on highway got off highway to get to safe place vehicle being hesitation dealer says need engine
Corrective Action:
engine light came on while on highway got off highway to get to safe place vehicle being hesitation dealer says need engine
Additional Notes:
engine light came on while on highway got off highway to get to safe place vehicle being hesitation dealer says need engine
Mfg Campaign: 11639571
Recall Date: Jan 30, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact pulled over to the side of the road. The contact stated that the vehicle was towed to a dealer by a friend. The vehicle was diagnosed with a misfire in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 120,700.
Corrective Action:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact pulled over to the side of the road. The contact stated that the vehicle was towed to a dealer by a friend. The vehicle was diagnosed with a misfire in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 120,700.
Additional Notes:
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving 65 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact pulled over to the side of the road. The contact stated that the vehicle was towed to a dealer by a friend. The vehicle was diagnosed with a misfire in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 120,700.
Mfg Campaign: 11637770
Recall Date: Jan 22, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I bought my 2018 Hyundai Santa Fe Sport from Toyota of Scranton as a certified pre-owned vehicle. I was told by the sales representative, Doug, that the car had been “checked and serviced, everything down to a full tank of gas”. In March, my oil light quickly flashed. When I checked it there was low oil, so I did an oil change. In June the oil light quickly flashed again. I informed Toyota of Scranton and they recommended an oil change and changing the drain plug. They reimbursed me after I did so because I had bought the car so recently so I “likely bought it that way”. However, the issues continued and I had it looked at by Kost Tire & Auto Service to rule out a leak. On November 6, 2024 I brought it to Toyota so they could diagnose the issue, as I am still in the mileage window for my warranty. I picked up November 8, 2024 to begin a 1,000 mile oil consumption test. I brought the car back November 27, 2024 and it was established that the car was “excessively burning oil”. -- The engine has failed. -- The dealer confirmed the issue. -- The warranty company says they do not consider this issue a "mechanical failure" and will not cover the damage. -- Toyota tore down the engine and the warranty company inspected it. The car is still sitting at Toyota torn down.
Corrective Action:
I bought my 2018 Hyundai Santa Fe Sport from Toyota of Scranton as a certified pre-owned vehicle. I was told by the sales representative, Doug, that the car had been “checked and serviced, everything down to a full tank of gas”. In March, my oil light quickly flashed. When I checked it there was low oil, so I did an oil change. In June the oil light quickly flashed again. I informed Toyota of Scranton and they recommended an oil change and changing the drain plug. They reimbursed me after I did so because I had bought the car so recently so I “likely bought it that way”. However, the issues continued and I had it looked at by Kost Tire & Auto Service to rule out a leak. On November 6, 2024 I brought it to Toyota so they could diagnose the issue, as I am still in the mileage window for my warranty. I picked up November 8, 2024 to begin a 1,000 mile oil consumption test. I brought the car back November 27, 2024 and it was established that the car was “excessively burning oil”. -- The engine has failed. -- The dealer confirmed the issue. -- The warranty company says they do not consider this issue a "mechanical failure" and will not cover the damage. -- Toyota tore down the engine and the warranty company inspected it. The car is still sitting at Toyota torn down.
Additional Notes:
I bought my 2018 Hyundai Santa Fe Sport from Toyota of Scranton as a certified pre-owned vehicle. I was told by the sales representative, Doug, that the car had been “checked and serviced, everything down to a full tank of gas”. In March, my oil light quickly flashed. When I checked it there was low oil, so I did an oil change. In June the oil light quickly flashed again. I informed Toyota of Scranton and they recommended an oil change and changing the drain plug. They reimbursed me after I did so because I had bought the car so recently so I “likely bought it that way”. However, the issues continued and I had it looked at by Kost Tire & Auto Service to rule out a leak. On November 6, 2024 I brought it to Toyota so they could diagnose the issue, as I am still in the mileage window for my warranty. I picked up November 8, 2024 to begin a 1,000 mile oil consumption test. I brought the car back November 27, 2024 and it was established that the car was “excessively burning oil”. -- The engine has failed. -- The dealer confirmed the issue. -- The warranty company says they do not consider this issue a "mechanical failure" and will not cover the damage. -- Toyota tore down the engine and the warranty company inspected it. The car is still sitting at Toyota torn down.
Mfg Campaign: 11636697
Recall Date: Jan 18, 2025
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