Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My dealer, Crain Hyundai, North Little Rock, AR, has not performed the recall notices on my 2017 Santa Fe (recall 961 Auxilary Canister Kit and recall 218 ABS system). I have taken the vehicle in three times and they say they don't have the parts. I would like to file a complaint in this regard. Michael Barron
Corrective Action:
My dealer, Crain Hyundai, North Little Rock, AR, has not performed the recall notices on my 2017 Santa Fe (recall 961 Auxilary Canister Kit and recall 218 ABS system). I have taken the vehicle in three times and they say they don't have the parts. I would like to file a complaint in this regard. Michael Barron
Additional Notes:
My dealer, Crain Hyundai, North Little Rock, AR, has not performed the recall notices on my 2017 Santa Fe (recall 961 Auxilary Canister Kit and recall 218 ABS system). I have taken the vehicle in three times and they say they don't have the parts. I would like to file a complaint in this regard. Michael Barron
Mfg Campaign: 11479759
Recall Date: Aug 17, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.
Corrective Action:
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.
Additional Notes:
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.
Mfg Campaign: 11479406
Recall Date: Aug 15, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.
Corrective Action:
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.
Additional Notes:
The rear hatch closes automatically even if somebody is under the hatch putting items in the trunk without going back up. This is dangerous especially if children are near the hatch. It also at times opens when the button on the hatch is pushed but does not close automatically. The Hyundai Dealership Alexandria (1707 Mount Vernon Avenue) was uninterested in the issue and said they would charge $370 to look at the problem. Also for the safety recall of the ABS system, the earliest appointment at the same dealership was September 7 even though this sounded like a serious recall.
Mfg Campaign: 11479406
Recall Date: Aug 15, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The consumer stated was finally able to make an appointment and repairs were made on 01/04/2023.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The consumer stated was finally able to make an appointment and repairs were made on 01/04/2023.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The consumer stated was finally able to make an appointment and repairs were made on 01/04/2023.
Mfg Campaign: 11478970
Recall Date: Aug 12, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Mfg Campaign: 11479049
Recall Date: Aug 12, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while the daughter was driving approximately 70 MPH, she heard an abnormal knocking sound coming from the engine compartment and the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that an internal engine failure had occurred, involving the rod bearing and the crankshaft. The dealer diagnosed that the short block of the engine needed to be replaced. The contact was informed that the VIN was not included in NHTSA Campaign Number 17v578000(Engine And Engine Cooling). However, the contact indicated that the vehicle had experienced the failure listed in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
Mfg Campaign: 11479049
Recall Date: Aug 12, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.
Corrective Action:
From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.
Additional Notes:
From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.
Mfg Campaign: 11478689
Recall Date: Aug 10, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.
Corrective Action:
From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.
Additional Notes:
From what I was told by the dealer my engine has failed / locked up due to the low bearings. I was put at risk because as I was driving at 45mph on a dry road and the vehicle acted as if I hit the brake and skid, luckily I was able to get to the side of the road and noticed lights on my dash, I tried to start the vehicle while parked and it sounded like marbles so I immediately turned it off. The vehicle is currently at the dealership, waiting for approval for repair. There were not any warning lights prior to this happening. My vehicle only has around 56,000 mile on it. I am aware of the open recall, I received 2 notices about it, but was never notified there was a remedy and to make an appointment. I don't think my recent issue has anything to do with the current open recall. I mentioned to the dealership I was aware of the open recall and I was told they would take care of it while working on my engine issue.
Mfg Campaign: 11478689
Recall Date: Aug 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.
Corrective Action:
car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.
Additional Notes:
car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.
Mfg Campaign: 11478417
Recall Date: Aug 9, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.
Corrective Action:
car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.
Additional Notes:
car was in shop for recall on wheel sensor ,next day the engine stopped working properly .ran really ruff and hesitated .took back to dealer and told 2 cylinders were not running correctly. i was told they would submit the Hyundai for engine replacement. Hyundai denied its under warranty or there problem ,when there is a history or engines failing in the 2017 year .class action lawsuits against them for it.
Mfg Campaign: 11478417
Recall Date: Aug 9, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving the vehicle. Engine started pecking then a loud pop noise came from the vehicle. I stopped beside the road. I saw it was leaking engine oil. I drove it to the nearest mechanic. I was told the valve cover had a hole in it. When the valve cover came in. The mechanic took the cover off and checked the engine . He said a bolt or pin came lose on the crankshaft and broke off pieces of the engine on the inside. I was quoted for a new engine at 11,000 dollars. I said I can't afford that and I was would have it towed home. I had it towed to a hyundai dealer inside at the beginning of June. I told them what happened and left it there. I also filed a claim on the hyundai website. Mid July I got a call saying it was the timing chain and since I had no warranty, and hyundai was not going to cover it. The cost would be about 1,500. I asked them are you sure the mechanic took it apart and checked because I had it looked at already and I was told the crankshaft did it. Two days later I got a call back at was told it was the crankshaft that caused the problem. I needed a new engine. They quoted me a engine replacement from 14,500. I told them I can't afford that and had it towed home. I dont believe they sent the problem to hyundai to see it it would be covered. I bought that vehicle less than a year a go. I have been without that vehicle since May, and I have been out of town for 2 months unable to come up with a solution. I believe this is the same recall that is on the sport additions and think it should be added to the current engine recall as the sport models.
Corrective Action:
I was driving the vehicle. Engine started pecking then a loud pop noise came from the vehicle. I stopped beside the road. I saw it was leaking engine oil. I drove it to the nearest mechanic. I was told the valve cover had a hole in it. When the valve cover came in. The mechanic took the cover off and checked the engine . He said a bolt or pin came lose on the crankshaft and broke off pieces of the engine on the inside. I was quoted for a new engine at 11,000 dollars. I said I can't afford that and I was would have it towed home. I had it towed to a hyundai dealer inside at the beginning of June. I told them what happened and left it there. I also filed a claim on the hyundai website. Mid July I got a call saying it was the timing chain and since I had no warranty, and hyundai was not going to cover it. The cost would be about 1,500. I asked them are you sure the mechanic took it apart and checked because I had it looked at already and I was told the crankshaft did it. Two days later I got a call back at was told it was the crankshaft that caused the problem. I needed a new engine. They quoted me a engine replacement from 14,500. I told them I can't afford that and had it towed home. I dont believe they sent the problem to hyundai to see it it would be covered. I bought that vehicle less than a year a go. I have been without that vehicle since May, and I have been out of town for 2 months unable to come up with a solution. I believe this is the same recall that is on the sport additions and think it should be added to the current engine recall as the sport models.
Additional Notes:
I was driving the vehicle. Engine started pecking then a loud pop noise came from the vehicle. I stopped beside the road. I saw it was leaking engine oil. I drove it to the nearest mechanic. I was told the valve cover had a hole in it. When the valve cover came in. The mechanic took the cover off and checked the engine . He said a bolt or pin came lose on the crankshaft and broke off pieces of the engine on the inside. I was quoted for a new engine at 11,000 dollars. I said I can't afford that and I was would have it towed home. I had it towed to a hyundai dealer inside at the beginning of June. I told them what happened and left it there. I also filed a claim on the hyundai website. Mid July I got a call saying it was the timing chain and since I had no warranty, and hyundai was not going to cover it. The cost would be about 1,500. I asked them are you sure the mechanic took it apart and checked because I had it looked at already and I was told the crankshaft did it. Two days later I got a call back at was told it was the crankshaft that caused the problem. I needed a new engine. They quoted me a engine replacement from 14,500. I told them I can't afford that and had it towed home. I dont believe they sent the problem to hyundai to see it it would be covered. I bought that vehicle less than a year a go. I have been without that vehicle since May, and I have been out of town for 2 months unable to come up with a solution. I believe this is the same recall that is on the sport additions and think it should be added to the current engine recall as the sport models.
Mfg Campaign: 11478074
Recall Date: Aug 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption since May 2022. Recently, stalling, misfiring, and engine light just came on. Yes it is available for inspection if needed. Safety risk - leaving me stranded on the side of the road, causing an accident which could possible end in injury or death of myself or someone else, engine fire. Yes, the dealer has identified there is an oil consumption problem by doing 4 oil consumption tests, which 2.5-3.5 quarts of oil have burned within 1,000 miles. No, corporate has not inspected anything, they tell me to contact the dealer. The dealer had performed oil consumption tests but nothing else has been planned. I have had this problem since May 2022, the engine light just came on August 1st, which is because the spark plug has heavy deposits of oil and ash on it from the oil consumption.
Corrective Action:
Excessive oil consumption since May 2022. Recently, stalling, misfiring, and engine light just came on. Yes it is available for inspection if needed. Safety risk - leaving me stranded on the side of the road, causing an accident which could possible end in injury or death of myself or someone else, engine fire. Yes, the dealer has identified there is an oil consumption problem by doing 4 oil consumption tests, which 2.5-3.5 quarts of oil have burned within 1,000 miles. No, corporate has not inspected anything, they tell me to contact the dealer. The dealer had performed oil consumption tests but nothing else has been planned. I have had this problem since May 2022, the engine light just came on August 1st, which is because the spark plug has heavy deposits of oil and ash on it from the oil consumption.
Additional Notes:
Excessive oil consumption since May 2022. Recently, stalling, misfiring, and engine light just came on. Yes it is available for inspection if needed. Safety risk - leaving me stranded on the side of the road, causing an accident which could possible end in injury or death of myself or someone else, engine fire. Yes, the dealer has identified there is an oil consumption problem by doing 4 oil consumption tests, which 2.5-3.5 quarts of oil have burned within 1,000 miles. No, corporate has not inspected anything, they tell me to contact the dealer. The dealer had performed oil consumption tests but nothing else has been planned. I have had this problem since May 2022, the engine light just came on August 1st, which is because the spark plug has heavy deposits of oil and ash on it from the oil consumption.
Mfg Campaign: 11477309
Recall Date: Aug 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
When I first purchased the SFS I noticed the shift change was always inconsistent. RPM would jump no matter what the speed was. It slowly started to lose MPG and power. The major issue began with a tapping sound coming from the engine. Shortly after, the CE light came on. Had the sensor replaced and soon after- engine stalls again. Days later, the car stalls while excelerating on the Delaware Memorial bridge. The most horrific detail about this incident is that my 5 year old was in the car and it was 5pm rush hour traffic. We were “lucky” enough to coast to the end of the bridge to be able to pull over. Without a proper place to pull over, we were almost hit by a semi who noticed my vehicle seconds before ramming into us. It was the most helpless feeling to not be able to get out of your vehicle and walk to safe location. I will not risk driving my vehicle even a mile. I fear that my vehicle will be the cause of an accident and I can’t bear to think of what would happen. I still do not have an answer to what is causing this issue. Scanners do not pick up any issues and the CE light is not on. All fluids are good and battery was replaced 6 months ago. I’m at a complete loss.
Corrective Action:
When I first purchased the SFS I noticed the shift change was always inconsistent. RPM would jump no matter what the speed was. It slowly started to lose MPG and power. The major issue began with a tapping sound coming from the engine. Shortly after, the CE light came on. Had the sensor replaced and soon after- engine stalls again. Days later, the car stalls while excelerating on the Delaware Memorial bridge. The most horrific detail about this incident is that my 5 year old was in the car and it was 5pm rush hour traffic. We were “lucky” enough to coast to the end of the bridge to be able to pull over. Without a proper place to pull over, we were almost hit by a semi who noticed my vehicle seconds before ramming into us. It was the most helpless feeling to not be able to get out of your vehicle and walk to safe location. I will not risk driving my vehicle even a mile. I fear that my vehicle will be the cause of an accident and I can’t bear to think of what would happen. I still do not have an answer to what is causing this issue. Scanners do not pick up any issues and the CE light is not on. All fluids are good and battery was replaced 6 months ago. I’m at a complete loss.
Additional Notes:
When I first purchased the SFS I noticed the shift change was always inconsistent. RPM would jump no matter what the speed was. It slowly started to lose MPG and power. The major issue began with a tapping sound coming from the engine. Shortly after, the CE light came on. Had the sensor replaced and soon after- engine stalls again. Days later, the car stalls while excelerating on the Delaware Memorial bridge. The most horrific detail about this incident is that my 5 year old was in the car and it was 5pm rush hour traffic. We were “lucky” enough to coast to the end of the bridge to be able to pull over. Without a proper place to pull over, we were almost hit by a semi who noticed my vehicle seconds before ramming into us. It was the most helpless feeling to not be able to get out of your vehicle and walk to safe location. I will not risk driving my vehicle even a mile. I fear that my vehicle will be the cause of an accident and I can’t bear to think of what would happen. I still do not have an answer to what is causing this issue. Scanners do not pick up any issues and the CE light is not on. All fluids are good and battery was replaced 6 months ago. I’m at a complete loss.
Mfg Campaign: 11477478
Recall Date: Aug 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.
Mfg Campaign: 11476901
Recall Date: Aug 1, 2022
Hyundai Motor America
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving approximately 25 MPH, the vehicle started losing motive power, then started jerking before independently accelerating. The contact also stated there were times when the vehicle inadvertently lost motive power and stopped. The contact would then restart the vehicle and continue driving. There were no warning lights illuminated. The vehicle was taken to the local dealer but was diagnosed with no failure being found. The failure reoccurred often. The vehicle was also taken to another local dealer who diagnosed the vehicle but also found no failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 73,399.
Mfg Campaign: 11476901
Recall Date: Aug 1, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Corrective Action:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Additional Notes:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Mfg Campaign: 11476628
Recall Date: Jul 30, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Corrective Action:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Additional Notes:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Mfg Campaign: 11476628
Recall Date: Jul 30, 2022
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Corrective Action:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Additional Notes:
Sway bar and struts continuously malfunctioning causing brake system to fail quickly.Engine more than 5qts a biweekly causing the maintenance numbers to malfunction.Seat belt light keeps going on and off even when in use.These problems are causing a safety risk due to them failing and can cause harm to driver/drivers on the road.Electrical issue has the brake lights malfunctioning and cause harm to others as well.Vehicle has been inspected by Hyundai dealership .Seat belt light continuously come on and off.
Mfg Campaign: 11476628
Recall Date: Jul 30, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Corrective Action:
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Additional Notes:
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Mfg Campaign: 11476720
Recall Date: Jul 30, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Corrective Action:
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Additional Notes:
This will be my second report to the NHTSA. I was originally told my car needed a new engine, but then it was confirmed that was not the issue since the car started and drove just fine, the recall for the ABS mod was brought up to two different Hyundai dealerships and their corporate office, I requested if it could not be fixed to buy back my car. It was denied. My car then caught fire while driving, resulting in my husband almost dying on the highway. Fire shot from the bottom of the car up into engulfed flames within seconds…and then blew. Determined it was an electrical engine fire. All could have been avoided if Hyundai had just listened to my concerns and checked my ABS. However due their refusal to do so, and refusal to inspect my engine for the recall, my family, kids included were put at risk. It seems to be happening all over the world with these cars and NOTHING is being done.
Mfg Campaign: 11476720
Recall Date: Jul 30, 2022
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