Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019 Hyundai Santa Fe vehicles. The Side Curtain Air Bag (SCAB) mounting bolts may interfere with and damage the air bags during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 177
Recall Date: Oct 11, 2018
Consumer Complaints
220 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE BEGAN TO SKIP ON ACCELERATION ESPECIALLY GOING UP HILL. VEHICLE WAS TAKES TO DEALER AND ACCESSED. DEALER DIAGNOSED OWNER HAD VEHICLE IN INCORRECT DRIVE MODE FOR ACCELERATION. OWNER EXPRESSED TO DEALER, SUSPENSION OF SPARK PLUG OR COIL PROBLEM GIVEN OWNER EXPERIENCE IN BUYING OWNING HYUNDAI VEHICLES. 1 MONTH LATER, VEHICLE WAS DISABLED AND DELIVERED TO DEALER BY ROLLBACK. DEALER DIAGNOSED VEHICLE. SPARK PLUG SPLIT IN HALF, SHATTERED PORCELAIN PLUG. FRAGMENTS OF PLUG FELL BETWEEN PISTONS, WARPED PISTONS. NEW ENGINE RECOMMENDED BY DEALER. NEW ENGINE ORDERED. ONE MONT WAIT TIME.
Corrective Action:
ENGINE BEGAN TO SKIP ON ACCELERATION ESPECIALLY GOING UP HILL. VEHICLE WAS TAKES TO DEALER AND ACCESSED. DEALER DIAGNOSED OWNER HAD VEHICLE IN INCORRECT DRIVE MODE FOR ACCELERATION. OWNER EXPRESSED TO DEALER, SUSPENSION OF SPARK PLUG OR COIL PROBLEM GIVEN OWNER EXPERIENCE IN BUYING OWNING HYUNDAI VEHICLES. 1 MONTH LATER, VEHICLE WAS DISABLED AND DELIVERED TO DEALER BY ROLLBACK. DEALER DIAGNOSED VEHICLE. SPARK PLUG SPLIT IN HALF, SHATTERED PORCELAIN PLUG. FRAGMENTS OF PLUG FELL BETWEEN PISTONS, WARPED PISTONS. NEW ENGINE RECOMMENDED BY DEALER. NEW ENGINE ORDERED. ONE MONT WAIT TIME.
Additional Notes:
ENGINE BEGAN TO SKIP ON ACCELERATION ESPECIALLY GOING UP HILL. VEHICLE WAS TAKES TO DEALER AND ACCESSED. DEALER DIAGNOSED OWNER HAD VEHICLE IN INCORRECT DRIVE MODE FOR ACCELERATION. OWNER EXPRESSED TO DEALER, SUSPENSION OF SPARK PLUG OR COIL PROBLEM GIVEN OWNER EXPERIENCE IN BUYING OWNING HYUNDAI VEHICLES. 1 MONTH LATER, VEHICLE WAS DISABLED AND DELIVERED TO DEALER BY ROLLBACK. DEALER DIAGNOSED VEHICLE. SPARK PLUG SPLIT IN HALF, SHATTERED PORCELAIN PLUG. FRAGMENTS OF PLUG FELL BETWEEN PISTONS, WARPED PISTONS. NEW ENGINE RECOMMENDED BY DEALER. NEW ENGINE ORDERED. ONE MONT WAIT TIME.
Mfg Campaign: 11210109
Recall Date: May 27, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Corrective Action:
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Additional Notes:
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Mfg Campaign: 11209501
Recall Date: May 23, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Corrective Action:
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Additional Notes:
THE BLUE LINK REMOTE START OFTEN DOES NOT RESPOND. THIS IS VERY DIFFICULT TO GET FIXED. THE DEALER DOES NOT HAVE ACCESS TO THIS SYSTEM. HYUNDAI DOES NOT HAVE A CONTACT NUMBER THAT IS EASY TO LOCATE. WHEN YOU DO CALL THEY ARE DIFFICULT TO TALK WITH AND OFTEN JUST HANG UP ON YOU. THIS HAS BEEN AN ONGOING STRUGGLE FOR SEVERAL MONTHS. IT IS ALMOST IMPOSSIBLE TO REACH SOMEONE TO TALK TOO ABOUT THIS. THEY HAVE RECENTLY SENT AN E MAIL TELLING ME THAT THAT I MUST ACCEPT CHANGES IN MY BLUE LINK (THEY ARE GOING TO SHARE DATA FROM THAT WITH OTHER COMPANIES). YOU DO NOT HAVE AN OPTION TO DECLINE. THEY GIVE YOU AN OPTION TO AGREE OR THEY NOTE THAT CONTINUED USE OF BLUE LINK GIVES CONSENT. I DO NOT GIVE MY CONSENT. BLUE LINK IS NOT DEPENDABLE AND AS A RESULT DATA FROM THAT SYSTEM IS LIKELY TO INACCURATE. I OWN THREE HYUNDAI'S AND BUYING THE 2019 WAS A MISTAKE. THE BLUE LINK SYSTEM IS A MESS. THE SELL YOU THE SYSTEM IT WORKS ON YOUR PHONE, WORKS FROM ANYWHERE NO DISTANCE LIMITATIONS ECT. BUT AFTER YOU BUY IT THEY POINT OUT THAT YOU CANT COMPLAIN BECAUSE ITS A COMPLEMENTARY SERVICE. THIS ONLY COMES OUT AFTER YOU BUY THE CAR. THEY NEVER TALK ABOUT IT BEFORE THE PURCHASE. AFTER OWNING HYUNDAI'S FOR SEVERAL YEARS (3 OF THEM) I AM BEYOND DISAPPOINTED THEY THE CUSTOMER SERVICE IS SO POOR. WHATS WORSE IS THAT WHEN YOU COMPLAIN THEY CAN'T FIND A NUMBER TO CONTACT WHERE YOU CAN GET HYUNDAI AMERICA TO EVEN LISTEN TO THE PROBLEM.
Mfg Campaign: 11209501
Recall Date: May 23, 2019
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
MY WIFE HAS HAD A BAD BACK FOR MANY YEARS AND REQUIRES A CUSHION TO EASE THE BACK PAIN WHILE RIDING IN THE PASSENGER SEAT. BY DOING THAT THE AIR BAG ON THE PASSENGER SIT WILL NOT ACTIVATE. THIS HAS CREATED A REAL PROBLEM FOR PEOPLE WITH A DISABILITY. I'VE REACHED OUT TO HYUNDAI TO HAVE THE PASSENGER AIR BAG ACTIVE CONTINUOUSLY BUT THEY HAVE REFUSED. I'M NOT ASKING THEM TO TURN IT OFF, I'M ASKING THEM TO TURN IT ON SO WE CAN BE MORE SECURE IN THE VEHICLE. WE HAVE TRIED MANY DIFFERENT PILLOWS, CUSHIONS AND BACK SUPPORTS TO NO AVAIL. RIDING WITH THE AIR BAG INOPERABLE IS NOT AN OPTION, RESEARCH ON THE INTERNET SHOWS THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEM. HYUNDAI'S ANSWER IS BUCKLE UP TIGHT AND SIT BACK AWAY FROM THE DASH. THIS IS NOT AN ANSWER TO A PROBLEM THAT CAN EFFECT MILLIONS OF DISABLED PEOPLE SPENDING MANY THOUSANDS OF DOLLARS ON NEW CARS THAT WANT TO FEEL SAFE. PLEASE LET ME KNOW IF YOU HAVE ANY SUGGESTIONS. THANK YOU.
Corrective Action:
MY WIFE HAS HAD A BAD BACK FOR MANY YEARS AND REQUIRES A CUSHION TO EASE THE BACK PAIN WHILE RIDING IN THE PASSENGER SEAT. BY DOING THAT THE AIR BAG ON THE PASSENGER SIT WILL NOT ACTIVATE. THIS HAS CREATED A REAL PROBLEM FOR PEOPLE WITH A DISABILITY. I'VE REACHED OUT TO HYUNDAI TO HAVE THE PASSENGER AIR BAG ACTIVE CONTINUOUSLY BUT THEY HAVE REFUSED. I'M NOT ASKING THEM TO TURN IT OFF, I'M ASKING THEM TO TURN IT ON SO WE CAN BE MORE SECURE IN THE VEHICLE. WE HAVE TRIED MANY DIFFERENT PILLOWS, CUSHIONS AND BACK SUPPORTS TO NO AVAIL. RIDING WITH THE AIR BAG INOPERABLE IS NOT AN OPTION, RESEARCH ON THE INTERNET SHOWS THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEM. HYUNDAI'S ANSWER IS BUCKLE UP TIGHT AND SIT BACK AWAY FROM THE DASH. THIS IS NOT AN ANSWER TO A PROBLEM THAT CAN EFFECT MILLIONS OF DISABLED PEOPLE SPENDING MANY THOUSANDS OF DOLLARS ON NEW CARS THAT WANT TO FEEL SAFE. PLEASE LET ME KNOW IF YOU HAVE ANY SUGGESTIONS. THANK YOU.
Additional Notes:
MY WIFE HAS HAD A BAD BACK FOR MANY YEARS AND REQUIRES A CUSHION TO EASE THE BACK PAIN WHILE RIDING IN THE PASSENGER SEAT. BY DOING THAT THE AIR BAG ON THE PASSENGER SIT WILL NOT ACTIVATE. THIS HAS CREATED A REAL PROBLEM FOR PEOPLE WITH A DISABILITY. I'VE REACHED OUT TO HYUNDAI TO HAVE THE PASSENGER AIR BAG ACTIVE CONTINUOUSLY BUT THEY HAVE REFUSED. I'M NOT ASKING THEM TO TURN IT OFF, I'M ASKING THEM TO TURN IT ON SO WE CAN BE MORE SECURE IN THE VEHICLE. WE HAVE TRIED MANY DIFFERENT PILLOWS, CUSHIONS AND BACK SUPPORTS TO NO AVAIL. RIDING WITH THE AIR BAG INOPERABLE IS NOT AN OPTION, RESEARCH ON THE INTERNET SHOWS THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEM. HYUNDAI'S ANSWER IS BUCKLE UP TIGHT AND SIT BACK AWAY FROM THE DASH. THIS IS NOT AN ANSWER TO A PROBLEM THAT CAN EFFECT MILLIONS OF DISABLED PEOPLE SPENDING MANY THOUSANDS OF DOLLARS ON NEW CARS THAT WANT TO FEEL SAFE. PLEASE LET ME KNOW IF YOU HAVE ANY SUGGESTIONS. THANK YOU.
Mfg Campaign: 11209227
Recall Date: May 22, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IDLE STOP AND GO TECHNOLOGY FEATURE CANNOT BE DISABLED. THE SYSTEM TURNS ITSELF ON AFTER I HAVE TURNED OFF WITHOUT WARNING. AFTER DRIVING A FEW MILES WITH THE FEATURE TURNED OFF AND STOPPED AT A LIGHT, THE ENGINE WILL SHUT DOWN, THEREBY TURNING THE TECHNOLOGY BACK ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS THINKING MY ENGINE WAS RUNNING WHEN IT WAS NOT. THERE SHOULD BE A WAY TO DISABLE THIS, NOT JUST TEMPORARILY TURN OFF. I HAVE BROUGHT THIS TO THE DEALER'S ATTENTION BUT THEY ARE MYSTIFIED AS I AM. THIS HAS BEEN GOING ON SINCE PURCHASE LAST SUMMER, THOUGH BELOW I AM ASKED FOR A SPECIFIC DATE IT HAPPENED.
Corrective Action:
IDLE STOP AND GO TECHNOLOGY FEATURE CANNOT BE DISABLED. THE SYSTEM TURNS ITSELF ON AFTER I HAVE TURNED OFF WITHOUT WARNING. AFTER DRIVING A FEW MILES WITH THE FEATURE TURNED OFF AND STOPPED AT A LIGHT, THE ENGINE WILL SHUT DOWN, THEREBY TURNING THE TECHNOLOGY BACK ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS THINKING MY ENGINE WAS RUNNING WHEN IT WAS NOT. THERE SHOULD BE A WAY TO DISABLE THIS, NOT JUST TEMPORARILY TURN OFF. I HAVE BROUGHT THIS TO THE DEALER'S ATTENTION BUT THEY ARE MYSTIFIED AS I AM. THIS HAS BEEN GOING ON SINCE PURCHASE LAST SUMMER, THOUGH BELOW I AM ASKED FOR A SPECIFIC DATE IT HAPPENED.
Additional Notes:
IDLE STOP AND GO TECHNOLOGY FEATURE CANNOT BE DISABLED. THE SYSTEM TURNS ITSELF ON AFTER I HAVE TURNED OFF WITHOUT WARNING. AFTER DRIVING A FEW MILES WITH THE FEATURE TURNED OFF AND STOPPED AT A LIGHT, THE ENGINE WILL SHUT DOWN, THEREBY TURNING THE TECHNOLOGY BACK ON. I HAVE ALMOST BEEN IN SEVERAL ACCIDENTS THINKING MY ENGINE WAS RUNNING WHEN IT WAS NOT. THERE SHOULD BE A WAY TO DISABLE THIS, NOT JUST TEMPORARILY TURN OFF. I HAVE BROUGHT THIS TO THE DEALER'S ATTENTION BUT THEY ARE MYSTIFIED AS I AM. THIS HAS BEEN GOING ON SINCE PURCHASE LAST SUMMER, THOUGH BELOW I AM ASKED FOR A SPECIFIC DATE IT HAPPENED.
Mfg Campaign: 11203646
Recall Date: Apr 25, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11193340
Recall Date: Apr 2, 2019
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.
Corrective Action:
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.
Additional Notes:
TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING UP HILL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 2,700.
Mfg Campaign: 11193340
Recall Date: Apr 2, 2019
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION AS WE SLOWED AND TURNED INTO A PARKING SPACE AT A LOCAL RESTAURANT PARKING LOT. ENGINE REVED, CAR ACCELERATED RAPIDLY, BRAKES DID NO HOLD AND THE VEHICLE PLOWED INTO AND THEN ON TOP OF A SAFETY BARRIER STOPPING JUST SHORT OF A CHAIN LINK FENCE GUARDING A SET OF LARGE PROPANE TANKS. POLICE WERE CALLED TO SCENE, HE TOOK PICTURES. CAR WAS TOWED TO DEALERSHIP COLLISION CENTER.
Corrective Action:
VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION AS WE SLOWED AND TURNED INTO A PARKING SPACE AT A LOCAL RESTAURANT PARKING LOT. ENGINE REVED, CAR ACCELERATED RAPIDLY, BRAKES DID NO HOLD AND THE VEHICLE PLOWED INTO AND THEN ON TOP OF A SAFETY BARRIER STOPPING JUST SHORT OF A CHAIN LINK FENCE GUARDING A SET OF LARGE PROPANE TANKS. POLICE WERE CALLED TO SCENE, HE TOOK PICTURES. CAR WAS TOWED TO DEALERSHIP COLLISION CENTER.
Additional Notes:
VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION AS WE SLOWED AND TURNED INTO A PARKING SPACE AT A LOCAL RESTAURANT PARKING LOT. ENGINE REVED, CAR ACCELERATED RAPIDLY, BRAKES DID NO HOLD AND THE VEHICLE PLOWED INTO AND THEN ON TOP OF A SAFETY BARRIER STOPPING JUST SHORT OF A CHAIN LINK FENCE GUARDING A SET OF LARGE PROPANE TANKS. POLICE WERE CALLED TO SCENE, HE TOOK PICTURES. CAR WAS TOWED TO DEALERSHIP COLLISION CENTER.
Mfg Campaign: 11193023
Recall Date: Apr 1, 2019
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Corrective Action:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Additional Notes:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Mfg Campaign: 11187081
Recall Date: Mar 15, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Corrective Action:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Additional Notes:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Mfg Campaign: 11187081
Recall Date: Mar 15, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Corrective Action:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Additional Notes:
ON MARCH 5, THIS VEHICLE STOPPED WHILE DRIVING IN THE MIDDLE OF A STREET. I WAS UNABLE TO START THE VEHICLE AND ME AND MY PASSENGER COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. CAR WAS TOWED TO DEALERSHIP AND HAS 2600 MILES ON IT. I HAVE FOUND THAT HYUNDAI IS DOING A RECALL TO REPLACE STARTER AND A SOFTWARE UPDATE. I HAVE BEEN TOLD THAT BECAUSE OF THE NEW TECHNOLOGY THIS VEHICLE HAS WHICH IS AN AUTOMATIC START AND STOP AT A STOP SIGN OR STOP LIGHT THAT THE STARTER SHORTED OUT AND APPARENTLY THE SOFTWARE IN THE CAR JUST STOPS THE CAR WHILE DRIVING.. THIS HAPPENED WHILE DRIVING THE CAR AT 35 MILES/HOUR ON A BUSY STREET. IT IS A MIRACLE THAT I WAS NOT HIT AND INJURED OR KILLED. CAR IS AT THE DEALERSHIP WAITING FOR A NEW STARTER AND SOFTWARE UPDATE WITH A POSSIBLE SHIP DATE OF MARCH 31, 2019. THESE 2019 SANTA FE ARE NOT SAFE TO BE SELLING TO THE PUBLIC WITH THIS KNOWN DEFECT.
Mfg Campaign: 11187081
Recall Date: Mar 15, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A BRAND NEW 2019 HYUNDAI SANTA FE ON FEBRUARY 20, 2019. ON SUNDAY, FEBRUARY 24 WHILE DRIVING ON A BACK COUNTRY ROAD GOING NO MORE THAN 35 MPH, THERE WAS A LOUD NOISE ON THE ROOF OF THE CAR. I OPENED THE ELECTRIC CLOTH COVER AND THE SUNROOF WAS SHATTERED AND GLASS STARTED FALLING IN THE CAR. CONTACTED THE DEALER THE NEXT DAY AND WAS TOLD TO CONTACT MY INSURANCE. THE DEALER OR HYUNDAI SHOULD COVER THE COST AS I ONLY HAD THE CAR FOR 4 DAYS.
Corrective Action:
I PURCHASED A BRAND NEW 2019 HYUNDAI SANTA FE ON FEBRUARY 20, 2019. ON SUNDAY, FEBRUARY 24 WHILE DRIVING ON A BACK COUNTRY ROAD GOING NO MORE THAN 35 MPH, THERE WAS A LOUD NOISE ON THE ROOF OF THE CAR. I OPENED THE ELECTRIC CLOTH COVER AND THE SUNROOF WAS SHATTERED AND GLASS STARTED FALLING IN THE CAR. CONTACTED THE DEALER THE NEXT DAY AND WAS TOLD TO CONTACT MY INSURANCE. THE DEALER OR HYUNDAI SHOULD COVER THE COST AS I ONLY HAD THE CAR FOR 4 DAYS.
Additional Notes:
I PURCHASED A BRAND NEW 2019 HYUNDAI SANTA FE ON FEBRUARY 20, 2019. ON SUNDAY, FEBRUARY 24 WHILE DRIVING ON A BACK COUNTRY ROAD GOING NO MORE THAN 35 MPH, THERE WAS A LOUD NOISE ON THE ROOF OF THE CAR. I OPENED THE ELECTRIC CLOTH COVER AND THE SUNROOF WAS SHATTERED AND GLASS STARTED FALLING IN THE CAR. CONTACTED THE DEALER THE NEXT DAY AND WAS TOLD TO CONTACT MY INSURANCE. THE DEALER OR HYUNDAI SHOULD COVER THE COST AS I ONLY HAD THE CAR FOR 4 DAYS.
Mfg Campaign: 11182491
Recall Date: Feb 26, 2019
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
2019 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO SEATBELT CONCERNS. *LD THE CONSUMER STATED EVERY PASSENGER SEAT BELT WAS UNSATISFACTORY, THE FRONT DOORS ON THE VEHICLE HAVE SHARP CORNERS CAUSING CUTS, AND THE VIEW BUTTON WAS MISPLACED. *JS
Corrective Action:
2019 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO SEATBELT CONCERNS. *LD THE CONSUMER STATED EVERY PASSENGER SEAT BELT WAS UNSATISFACTORY, THE FRONT DOORS ON THE VEHICLE HAVE SHARP CORNERS CAUSING CUTS, AND THE VIEW BUTTON WAS MISPLACED. *JS
Additional Notes:
2019 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO SEATBELT CONCERNS. *LD THE CONSUMER STATED EVERY PASSENGER SEAT BELT WAS UNSATISFACTORY, THE FRONT DOORS ON THE VEHICLE HAVE SHARP CORNERS CAUSING CUTS, AND THE VIEW BUTTON WAS MISPLACED. *JS
Mfg Campaign: 11175311
Recall Date: Feb 22, 2019
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
ON AT LEAST 2 OTHER OCCASIONS AND WHEN DRIVING THE VEHICLE, A WARNING SHOWS UP IN THE SPEEDOMETER AREA ALONG WITH A WARNING LIGHT COMING ON. THE WARNING STATES: "CHECK BLIND-SPOT WARNING (BCW) SYSTEM". THE WARNING ONLY TURNS OFF AFTER THE VEHICLE HAS BEEN TURNED OFF AND NOT AGAIN STARTED FOR SEVERAL HOURS.
Corrective Action:
ON AT LEAST 2 OTHER OCCASIONS AND WHEN DRIVING THE VEHICLE, A WARNING SHOWS UP IN THE SPEEDOMETER AREA ALONG WITH A WARNING LIGHT COMING ON. THE WARNING STATES: "CHECK BLIND-SPOT WARNING (BCW) SYSTEM". THE WARNING ONLY TURNS OFF AFTER THE VEHICLE HAS BEEN TURNED OFF AND NOT AGAIN STARTED FOR SEVERAL HOURS.
Additional Notes:
ON AT LEAST 2 OTHER OCCASIONS AND WHEN DRIVING THE VEHICLE, A WARNING SHOWS UP IN THE SPEEDOMETER AREA ALONG WITH A WARNING LIGHT COMING ON. THE WARNING STATES: "CHECK BLIND-SPOT WARNING (BCW) SYSTEM". THE WARNING ONLY TURNS OFF AFTER THE VEHICLE HAS BEEN TURNED OFF AND NOT AGAIN STARTED FOR SEVERAL HOURS.
Mfg Campaign: 11173339
Recall Date: Jan 31, 2019
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING MY NEW 2019 SANTA FE I NOTICED THE FIRST TIME IT RAINED I HAD SEVERE REDUCED VISIBILITY IN THE LEFT PORTION OF THE WINDSHIELD WHERE THE WIPERS DON'T REACH. THE RAIN POOLS THERE AND DOES NOT GET ANY BETTER THAN PICTURED. THIS IS A SAFETY ISSUE AS YOU CAN NOT SEE OUT OF 15% OF THE WINDSHIELD AND COULD CAUSE AN ACCIDENT.
Corrective Action:
WHILE DRIVING MY NEW 2019 SANTA FE I NOTICED THE FIRST TIME IT RAINED I HAD SEVERE REDUCED VISIBILITY IN THE LEFT PORTION OF THE WINDSHIELD WHERE THE WIPERS DON'T REACH. THE RAIN POOLS THERE AND DOES NOT GET ANY BETTER THAN PICTURED. THIS IS A SAFETY ISSUE AS YOU CAN NOT SEE OUT OF 15% OF THE WINDSHIELD AND COULD CAUSE AN ACCIDENT.
Additional Notes:
WHILE DRIVING MY NEW 2019 SANTA FE I NOTICED THE FIRST TIME IT RAINED I HAD SEVERE REDUCED VISIBILITY IN THE LEFT PORTION OF THE WINDSHIELD WHERE THE WIPERS DON'T REACH. THE RAIN POOLS THERE AND DOES NOT GET ANY BETTER THAN PICTURED. THIS IS A SAFETY ISSUE AS YOU CAN NOT SEE OUT OF 15% OF THE WINDSHIELD AND COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11161474
Recall Date: Dec 14, 2018
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS TANK LEAK UPON DELIVERY. AFTER INSPECTING THE LEAK, TECHNICIANS WERE ABLE TO IDENTIFY THE MANUFACTURER HAD ISSUED REPAIRS ON GAS TANKS THAT WERE TOO THIN AND AS A RESULT, THE VEHICLE WE PURCHASED WAS NOT PROPERLY REPAIRED AND LEAKED FUEL.
Corrective Action:
GAS TANK LEAK UPON DELIVERY. AFTER INSPECTING THE LEAK, TECHNICIANS WERE ABLE TO IDENTIFY THE MANUFACTURER HAD ISSUED REPAIRS ON GAS TANKS THAT WERE TOO THIN AND AS A RESULT, THE VEHICLE WE PURCHASED WAS NOT PROPERLY REPAIRED AND LEAKED FUEL.
Additional Notes:
GAS TANK LEAK UPON DELIVERY. AFTER INSPECTING THE LEAK, TECHNICIANS WERE ABLE TO IDENTIFY THE MANUFACTURER HAD ISSUED REPAIRS ON GAS TANKS THAT WERE TOO THIN AND AS A RESULT, THE VEHICLE WE PURCHASED WAS NOT PROPERLY REPAIRED AND LEAKED FUEL.
Mfg Campaign: 11157338
Recall Date: Dec 10, 2018
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Corrective Action:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Additional Notes:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Mfg Campaign: 11152076
Recall Date: Nov 16, 2018
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Corrective Action:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Additional Notes:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Mfg Campaign: 11152076
Recall Date: Nov 16, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Corrective Action:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Additional Notes:
MY NEW 2019 HYUNDAI SANTE FE FROM THE TIME I BOUGHT IT HAD THE YELLOW CHECK ENGINE LIGHT COME ON. IT SAID THE BSM SYSTEM WASN'T WORKING. THEN THE ENGINE WOULD NOT START ON 4 SEPARATE OCCASIONS. I HAD TO WAIT TO GET IT TO START. THERE HAVE BEEN 3 OCCASIONS WHEN IT DID START IT SOUNDED LIKE IT WAS GOING DIE, VERY SLUGGISH AND DIDN'T WANT TO ACCELERATE. THE RPM WOULD NOT INCREASE. IT ALSO STARTED 2 SEPARATE OCCASIONS IT LOST STEERING WHEEL POWER AND THE A/C STOPPED BLOWING COLD AIR. I HAD TO TURN IT OFF AND WAIT TO RESTART IT. IT IS CURRENTLY AT THE DEALERSHIP WAITING FOR THE BLIND SPOT MONITORING MODULES. THE FIRST TIME THEY REPLACED THE MODULE IT STILL SHOWED IT NOT WORKING. SO NOW IT IS UNDRIVABLE AT GENE MESSER HYUNDAI IN LUBBOCK TEXAS, THEY SAY IT'S NOT SAFE TO DRIVE SO I AM DRIVING A LOANER. THEY SAY THEY CAN'T DETERMINE WHY THE ENGINE DID THE DESCRIBED THINGS ABOVE. THESE THINGS HAPPENED WHILE IN MOTION AND PARKED.
Mfg Campaign: 11152076
Recall Date: Nov 16, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THE VEHICLE AUGUST 1 AND DROVE IT HOME, 50 MILES, AT 75+ MPH. IMMEDIATELY I NOTICED A HIGH VIBRATION IN THE RIDE AS WELL AS LOOKING IN THE REARVIEW MIRROR THE CARS BEHIND ME WERE BLURRY FROM THE VIBRATION UNTIL I PLACE A FINGER ON THE MIRROR. I RETURNED TO THE DEALER THE NEXT DAY RELATING TO THE VIBRATION. THEY BALANCED THE FRONT TIRES. I RETURNED HOME AND THE VIBRATION WAS STILL THERE. THE VEHICLE HAS BEEN AT THE DEALER 4 MORE TIMES WITH NO SOLUTION. I HAVE BEEN SUPPLIED WITH A RENTAL FOR A FEW DAYS AND WAS TOLD THE SUV WAS READY. I PICKED IT UP ON A SATURDAY AND ASKED FOR SOMEONE TO GO FOR A RIDE TO SEE IF THE VIBRATION WAS STILL THERE. NO ONE WAS AVAILABLE SO I DROVE IT HOME AND THE VIBRATION WAS STILL THERE. I RETURNED IT TO THE DEALER AND AN HYUNDIA ENGINEER TOOK IT FOR A TEST DRIVE UP TO 70MPH WHICH WAS IN THE CITY AND NOT HIGHWAY DRIVING. I HAD A CONFERENCE CALL WITH THE GM AND WAS TOLD THAT THE ENGINEER SAID ALL OF THE SUVS VIBRATED AND THIS ONE WAS MORE "PRONOUNCED" WHICH WAS NOT IN HIS REPORT TO HYUNDIA WHO I'VE BEEN IN CONTACT. I BELIEVE THIS VIBRATION IS NOT IN THE WHEELS, ONE TIRE WAS REPLACED, BUT MECHANICALLY ELSEWHERE. IT HAS BEEN AT THE DEALERSHIP SINCE 9/25/2018. I BELIEVE THIS SUV TO BE UNSAFE AND THAT OTHER COMPONENTS WILL FAIL. THIS IS MY 3RD SUV AND I'VE NOT HAD ANY PROBLEMS WITH THE FIRST 2. ANOTHER ENGINEER IS SCHEDULED TO INSPECT IT 10/23/2018. I AM A HELICOPTER PILOT AND KNOW WHAT VIBRATIONS CAN DO TO MECHANICAL AND ELECTRICAL COMPONENTS.
Corrective Action:
I BOUGHT THE VEHICLE AUGUST 1 AND DROVE IT HOME, 50 MILES, AT 75+ MPH. IMMEDIATELY I NOTICED A HIGH VIBRATION IN THE RIDE AS WELL AS LOOKING IN THE REARVIEW MIRROR THE CARS BEHIND ME WERE BLURRY FROM THE VIBRATION UNTIL I PLACE A FINGER ON THE MIRROR. I RETURNED TO THE DEALER THE NEXT DAY RELATING TO THE VIBRATION. THEY BALANCED THE FRONT TIRES. I RETURNED HOME AND THE VIBRATION WAS STILL THERE. THE VEHICLE HAS BEEN AT THE DEALER 4 MORE TIMES WITH NO SOLUTION. I HAVE BEEN SUPPLIED WITH A RENTAL FOR A FEW DAYS AND WAS TOLD THE SUV WAS READY. I PICKED IT UP ON A SATURDAY AND ASKED FOR SOMEONE TO GO FOR A RIDE TO SEE IF THE VIBRATION WAS STILL THERE. NO ONE WAS AVAILABLE SO I DROVE IT HOME AND THE VIBRATION WAS STILL THERE. I RETURNED IT TO THE DEALER AND AN HYUNDIA ENGINEER TOOK IT FOR A TEST DRIVE UP TO 70MPH WHICH WAS IN THE CITY AND NOT HIGHWAY DRIVING. I HAD A CONFERENCE CALL WITH THE GM AND WAS TOLD THAT THE ENGINEER SAID ALL OF THE SUVS VIBRATED AND THIS ONE WAS MORE "PRONOUNCED" WHICH WAS NOT IN HIS REPORT TO HYUNDIA WHO I'VE BEEN IN CONTACT. I BELIEVE THIS VIBRATION IS NOT IN THE WHEELS, ONE TIRE WAS REPLACED, BUT MECHANICALLY ELSEWHERE. IT HAS BEEN AT THE DEALERSHIP SINCE 9/25/2018. I BELIEVE THIS SUV TO BE UNSAFE AND THAT OTHER COMPONENTS WILL FAIL. THIS IS MY 3RD SUV AND I'VE NOT HAD ANY PROBLEMS WITH THE FIRST 2. ANOTHER ENGINEER IS SCHEDULED TO INSPECT IT 10/23/2018. I AM A HELICOPTER PILOT AND KNOW WHAT VIBRATIONS CAN DO TO MECHANICAL AND ELECTRICAL COMPONENTS.
Additional Notes:
I BOUGHT THE VEHICLE AUGUST 1 AND DROVE IT HOME, 50 MILES, AT 75+ MPH. IMMEDIATELY I NOTICED A HIGH VIBRATION IN THE RIDE AS WELL AS LOOKING IN THE REARVIEW MIRROR THE CARS BEHIND ME WERE BLURRY FROM THE VIBRATION UNTIL I PLACE A FINGER ON THE MIRROR. I RETURNED TO THE DEALER THE NEXT DAY RELATING TO THE VIBRATION. THEY BALANCED THE FRONT TIRES. I RETURNED HOME AND THE VIBRATION WAS STILL THERE. THE VEHICLE HAS BEEN AT THE DEALER 4 MORE TIMES WITH NO SOLUTION. I HAVE BEEN SUPPLIED WITH A RENTAL FOR A FEW DAYS AND WAS TOLD THE SUV WAS READY. I PICKED IT UP ON A SATURDAY AND ASKED FOR SOMEONE TO GO FOR A RIDE TO SEE IF THE VIBRATION WAS STILL THERE. NO ONE WAS AVAILABLE SO I DROVE IT HOME AND THE VIBRATION WAS STILL THERE. I RETURNED IT TO THE DEALER AND AN HYUNDIA ENGINEER TOOK IT FOR A TEST DRIVE UP TO 70MPH WHICH WAS IN THE CITY AND NOT HIGHWAY DRIVING. I HAD A CONFERENCE CALL WITH THE GM AND WAS TOLD THAT THE ENGINEER SAID ALL OF THE SUVS VIBRATED AND THIS ONE WAS MORE "PRONOUNCED" WHICH WAS NOT IN HIS REPORT TO HYUNDIA WHO I'VE BEEN IN CONTACT. I BELIEVE THIS VIBRATION IS NOT IN THE WHEELS, ONE TIRE WAS REPLACED, BUT MECHANICALLY ELSEWHERE. IT HAS BEEN AT THE DEALERSHIP SINCE 9/25/2018. I BELIEVE THIS SUV TO BE UNSAFE AND THAT OTHER COMPONENTS WILL FAIL. THIS IS MY 3RD SUV AND I'VE NOT HAD ANY PROBLEMS WITH THE FIRST 2. ANOTHER ENGINEER IS SCHEDULED TO INSPECT IT 10/23/2018. I AM A HELICOPTER PILOT AND KNOW WHAT VIBRATIONS CAN DO TO MECHANICAL AND ELECTRICAL COMPONENTS.
Mfg Campaign: 11142147
Recall Date: Oct 23, 2018
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury