Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019 Hyundai Santa Fe vehicles. The Side Curtain Air Bag (SCAB) mounting bolts may interfere with and damage the air bags during deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 177
Recall Date: Oct 11, 2018
Consumer Complaints
220 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Every one of these lights are going off in the car. I’ve taken it twice to the Hyundai dealership. Both times they have not been able to figure out what is wrong with it even with the OPD it’s not showing any issues or fault codes a technician has even had the car for one week went through every single sensor, cable, battery, alternator fuses and didn’t come up with any results. He returned the car back to me completely baffled and unable to fix the issue. Please email at[ XXX] For photos and video which I cannot add here on this website through mobile. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Every one of these lights are going off in the car. I’ve taken it twice to the Hyundai dealership. Both times they have not been able to figure out what is wrong with it even with the OPD it’s not showing any issues or fault codes a technician has even had the car for one week went through every single sensor, cable, battery, alternator fuses and didn’t come up with any results. He returned the car back to me completely baffled and unable to fix the issue. Please email at[ XXX] For photos and video which I cannot add here on this website through mobile. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning Every one of these lights are going off in the car. I’ve taken it twice to the Hyundai dealership. Both times they have not been able to figure out what is wrong with it even with the OPD it’s not showing any issues or fault codes a technician has even had the car for one week went through every single sensor, cable, battery, alternator fuses and didn’t come up with any results. He returned the car back to me completely baffled and unable to fix the issue. Please email at[ XXX] For photos and video which I cannot add here on this website through mobile. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11529005
Recall Date: Jun 26, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2019 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11526591
Recall Date: Jun 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving, the engine stalled out/cut off while the car remained on. I had to push the brakes completely to re-engage the start button. The engine turned off and the check engine light came on, but turned back off once the engine restarted. The car never turned off when the start button was pressed, just the engine.
Corrective Action:
While driving, the engine stalled out/cut off while the car remained on. I had to push the brakes completely to re-engage the start button. The engine turned off and the check engine light came on, but turned back off once the engine restarted. The car never turned off when the start button was pressed, just the engine.
Additional Notes:
While driving, the engine stalled out/cut off while the car remained on. I had to push the brakes completely to re-engage the start button. The engine turned off and the check engine light came on, but turned back off once the engine restarted. The car never turned off when the start button was pressed, just the engine.
Mfg Campaign: 11521393
Recall Date: May 10, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Corrective Action:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Additional Notes:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Mfg Campaign: 11521245
Recall Date: May 9, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Corrective Action:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Additional Notes:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Mfg Campaign: 11521245
Recall Date: May 9, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Corrective Action:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Additional Notes:
The forward collision avoidance system is malfunctioning and shuts down the traction and stability control systems making the vehicle more vulnerable to collisions. Multiple attempts to repair this system have been unsuccessful
Mfg Campaign: 11521245
Recall Date: May 9, 2023
Hyundai Motor America
Defect Description:
TRAILER HITCHES
Potential Consequences:
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving at approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on the scene and filed a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not yet available.
Corrective Action:
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving at approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on the scene and filed a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not yet available.
Additional Notes:
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving at approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on the scene and filed a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not yet available.
Mfg Campaign: 11519819
Recall Date: May 1, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.
Corrective Action:
The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.
Additional Notes:
The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.
Mfg Campaign: 11517467
Recall Date: Apr 17, 2023
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.
Corrective Action:
The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.
Additional Notes:
The contact owns a 2019 Hyundai Santa Fe. The contact stated that on various occasions while driving at various speeds with the automatic START/STOP function activated, the vehicle started losing motive power while the brake pedal was depressed. The contact stated that the failure recurred while driving from a complete stop. The vehicle was able to restart. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the valve cover gasket needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the All-Wheel Drive (AWD) warning light was intermittently illuminated. The manufacturer was not made aware of the failure. The failure mileage was 75,500.
Mfg Campaign: 11517467
Recall Date: Apr 17, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Potential Consequences:
These Hyundai's & Kia's are being stolen left & right across the nation....Hyundai needs to fix our vehicle with an alarm system. We haven't heard anything!!! We owe on the car and if it gets stolen or ruined, we still will have to pay on this vehicle. Also, on top of it all, it will be ruined; and from what we see on TV, they can't even get the parts to fix them. Our SUV is not worth anything now due to those stealing these vehicles because of the Tic Toc videos. Those videos should be banned anyway and taken off so no one else can learn to do this horrible theft. If we can ever get another vehicle, it won't be a Hyundai. This has made us very upset that we haven't heard anything from Hyundai nor there seems to be nothing happening regarding this issue. Why isn't the government pressuring this company? We don't see anything being done.
Corrective Action:
These Hyundai's & Kia's are being stolen left & right across the nation....Hyundai needs to fix our vehicle with an alarm system. We haven't heard anything!!! We owe on the car and if it gets stolen or ruined, we still will have to pay on this vehicle. Also, on top of it all, it will be ruined; and from what we see on TV, they can't even get the parts to fix them. Our SUV is not worth anything now due to those stealing these vehicles because of the Tic Toc videos. Those videos should be banned anyway and taken off so no one else can learn to do this horrible theft. If we can ever get another vehicle, it won't be a Hyundai. This has made us very upset that we haven't heard anything from Hyundai nor there seems to be nothing happening regarding this issue. Why isn't the government pressuring this company? We don't see anything being done.
Additional Notes:
These Hyundai's & Kia's are being stolen left & right across the nation....Hyundai needs to fix our vehicle with an alarm system. We haven't heard anything!!! We owe on the car and if it gets stolen or ruined, we still will have to pay on this vehicle. Also, on top of it all, it will be ruined; and from what we see on TV, they can't even get the parts to fix them. Our SUV is not worth anything now due to those stealing these vehicles because of the Tic Toc videos. Those videos should be banned anyway and taken off so no one else can learn to do this horrible theft. If we can ever get another vehicle, it won't be a Hyundai. This has made us very upset that we haven't heard anything from Hyundai nor there seems to be nothing happening regarding this issue. Why isn't the government pressuring this company? We don't see anything being done.
Mfg Campaign: 11513700
Recall Date: Mar 24, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving from a stop signal, the vehicle experienced a delay while accelerating. The contact stated that the vehicle was jerking without warning. The contact stated that on another occasion while driving 60 MPH, the vehicle inadvertently made a sudden stop without warning. The vehicle was taken to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 34,000.
Corrective Action:
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving from a stop signal, the vehicle experienced a delay while accelerating. The contact stated that the vehicle was jerking without warning. The contact stated that on another occasion while driving 60 MPH, the vehicle inadvertently made a sudden stop without warning. The vehicle was taken to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 34,000.
Additional Notes:
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving from a stop signal, the vehicle experienced a delay while accelerating. The contact stated that the vehicle was jerking without warning. The contact stated that on another occasion while driving 60 MPH, the vehicle inadvertently made a sudden stop without warning. The vehicle was taken to the dealer; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 34,000.
Mfg Campaign: 11509557
Recall Date: Feb 28, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Caught on fire while driving
Corrective Action:
Caught on fire while driving
Additional Notes:
Caught on fire while driving
Mfg Campaign: 11509126
Recall Date: Feb 25, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Caught on fire while driving
Corrective Action:
Caught on fire while driving
Additional Notes:
Caught on fire while driving
Mfg Campaign: 11509126
Recall Date: Feb 25, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Corrective Action:
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Additional Notes:
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Mfg Campaign: 11507792
Recall Date: Feb 17, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Corrective Action:
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Additional Notes:
Panoramic sun roof glass exploded and shattered as I was driving down the highway on a 50 degree F cloudy day. There was no known object that struck the roof nor did we hit a bump in the road or anything. The sound was like that of a shotgun blast. I've seen other posts and settlements for earlier Hyundai vehicle makes and models where warranty was extended to cover a defect causing this. But my 2019 Hyundai Santa Fe damage is not being covered under warranty since it is a couple thousand miles over the 60,000 mile warranty. Hyundai service reported there was no object or damage found to indicate it was caused by something impacting the vehicle. My concern is what will prevent the replacement glass from breaking again if the defect causing it to happen is not fixed.
Mfg Campaign: 11507792
Recall Date: Feb 17, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Corrective Action:
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Additional Notes:
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Mfg Campaign: 11507519
Recall Date: Feb 15, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Corrective Action:
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Additional Notes:
I was at a traffic light (stopped) and all of a sudden my sunroof exploded with no rhyme or reason behind it and glass shattered everywhere on top of me. Nothing was thrown at it and no other vehicles were around me to have any debris thrown up onto it. I got out and inspected the sunroof and found that there was no object imbedded on, in, or near the sunroof that would lead me to believe anything hit it. I contacted the Hyundai dealership about this and they will not cover it under warranty. I believe this is a quality control issue with faulty engineering of the sunroof and upon looking at other Hyundai forums, I found that others have reported the same thing occurring to their vehicles of the same make and model and the pictures of their damage look identical to my damage.
Mfg Campaign: 11507519
Recall Date: Feb 15, 2023
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Corrective Action:
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Additional Notes:
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Mfg Campaign: 11507154
Recall Date: Feb 14, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Potential Consequences:
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Corrective Action:
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Additional Notes:
• What component or system failed or malfunctioned, and is it available for inspection upon request? When ambient temperature is at or below 32 degrees Fahrenheit, sufficient heat is not produced from the vehicles defroster to keep the windshield from icing. Also, sufficient heat is not produced to keep vehicle occupants warm. A Hyundai dealership confirmed the problem and replaced the thermostat, but the problem still persists. • How was your safety or the safety of others put at risk? Visibility through the windshield cannot be maintained. Also, the cabin temperature is insufficient for safe transport of young children. • Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It has been inspected and confirmed by a Hyundai dealership. The problem persists and has been an issue since the vehicle was purchased in 2019. The first winter that the vehicle was operated during (2020) was when the problem first presented. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The water temperature gauge on the dash board “bounces” back and forth while driving the vehicle when the ambient temperature is at or below 32 degrees Fahrenheit. This has been reported to Hyundai corporate –Hyundai case # 19328435.
Mfg Campaign: 11507154
Recall Date: Feb 14, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car just stopped working one day. First oil on spark plugs got them changed then the coil packs now oil is on the air filter. Car drivers really hard and doesn't shift properly. Took dealership and they aren't really helping or even trying to diagnose my car.
Corrective Action:
Car just stopped working one day. First oil on spark plugs got them changed then the coil packs now oil is on the air filter. Car drivers really hard and doesn't shift properly. Took dealership and they aren't really helping or even trying to diagnose my car.
Additional Notes:
Car just stopped working one day. First oil on spark plugs got them changed then the coil packs now oil is on the air filter. Car drivers really hard and doesn't shift properly. Took dealership and they aren't really helping or even trying to diagnose my car.
Mfg Campaign: 11506553
Recall Date: Feb 10, 2023
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