Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 216
Recall Date: Dec 28, 2021
Consumer Complaints
185 ComplaintsHyundai Motor America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind Spot System randomly fails to detect vehicle on right side, I have videos of failure. Dealer unable to find problem cause, contacted Hyundai customer service, waiting for response.
Corrective Action:
Blind Spot System randomly fails to detect vehicle on right side, I have videos of failure. Dealer unable to find problem cause, contacted Hyundai customer service, waiting for response.
Additional Notes:
Blind Spot System randomly fails to detect vehicle on right side, I have videos of failure. Dealer unable to find problem cause, contacted Hyundai customer service, waiting for response.
Mfg Campaign: 11449004
Recall Date: Jan 26, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is the 2nd 2020 Santa Fe that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Corrective Action:
This is the 2nd 2020 Santa Fe that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Additional Notes:
This is the 2nd 2020 Santa Fe that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Mfg Campaign: 11435774
Recall Date: Oct 6, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is the 1st of two 2020 Santa Fe's that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Corrective Action:
This is the 1st of two 2020 Santa Fe's that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Additional Notes:
This is the 1st of two 2020 Santa Fe's that this has occurred on as well as a 2019 Santa Fe that we formally owned within the last 2 years. The windshield does not take rock hits well. On all three vehicles a rock strike on the windshield not only left a large star impact, but the crack from the impact reaches all the way to the roof pillar. The crack is long. I believe the windshield glass is substandard and needs to be looked into closer as being a possible safety risk. Replacing the windshield and camera recalibration is expensive.
Mfg Campaign: 11435776
Recall Date: Oct 6, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.
Corrective Action:
While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.
Additional Notes:
While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.
Mfg Campaign: 11432467
Recall Date: Sep 10, 2021
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.
Corrective Action:
While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.
Additional Notes:
While driving on the highway, the front pane of the panoramic sunroof spontaneously shattered. No contact from a foreign object was observed or heard prior to the breakage. The roof was closed, thus our family avoided any glass showering down into our cabin, but this would have been catastrophic had it happened with the roof open. This problem has happened to prior year models of the Santa Fe. Hyundai dealership has agreed to repair the broken sunroof at no cost, however, does not admit fault with the manufacture of the glass.
Mfg Campaign: 11432467
Recall Date: Sep 10, 2021
Hyundai Motor America
Defect Description:
TIRES:TREAD/BELT
Potential Consequences:
Failed tire in question: Tire failed immediately when apparent road hazard occurred on a major freeway. Exited freeway and located a area where I was able to pull over. After changing said tire (Kumho 235.60/R18) I attempted to inspect tire and found the steel belt failed (punctured). Upon further investigation I observed that the steel belt has covered with less than as less than a 1/6th inch of rubber thereby exposing the belt for a potential failure. At this point the mileage said tire was 7700. As of yet the tire warranty has not been confirmed. This tire was delivered on a new 2020Hyundai Santa Fe limited.
Corrective Action:
Failed tire in question: Tire failed immediately when apparent road hazard occurred on a major freeway. Exited freeway and located a area where I was able to pull over. After changing said tire (Kumho 235.60/R18) I attempted to inspect tire and found the steel belt failed (punctured). Upon further investigation I observed that the steel belt has covered with less than as less than a 1/6th inch of rubber thereby exposing the belt for a potential failure. At this point the mileage said tire was 7700. As of yet the tire warranty has not been confirmed. This tire was delivered on a new 2020Hyundai Santa Fe limited.
Additional Notes:
Failed tire in question: Tire failed immediately when apparent road hazard occurred on a major freeway. Exited freeway and located a area where I was able to pull over. After changing said tire (Kumho 235.60/R18) I attempted to inspect tire and found the steel belt failed (punctured). Upon further investigation I observed that the steel belt has covered with less than as less than a 1/6th inch of rubber thereby exposing the belt for a potential failure. At this point the mileage said tire was 7700. As of yet the tire warranty has not been confirmed. This tire was delivered on a new 2020Hyundai Santa Fe limited.
Mfg Campaign: 11432499
Recall Date: Sep 10, 2021
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving 70 MPH, the contact heard a loud explosion. The contact felt the wind coming from the sunroof. The contact pulled over to the side of the road and saw that the glass sunroof had exploded and shattered. The contact stated that no object had struck the sunroof to cause it to explode. The contact was able to continue driving to her destination. The contact took the vehicle to a local dealer to have the vehicle inspected however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving 70 MPH, the contact heard a loud explosion. The contact felt the wind coming from the sunroof. The contact pulled over to the side of the road and saw that the glass sunroof had exploded and shattered. The contact stated that no object had struck the sunroof to cause it to explode. The contact was able to continue driving to her destination. The contact took the vehicle to a local dealer to have the vehicle inspected however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving 70 MPH, the contact heard a loud explosion. The contact felt the wind coming from the sunroof. The contact pulled over to the side of the road and saw that the glass sunroof had exploded and shattered. The contact stated that no object had struck the sunroof to cause it to explode. The contact was able to continue driving to her destination. The contact took the vehicle to a local dealer to have the vehicle inspected however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11432191
Recall Date: Sep 8, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The air conditioner quits working after a few minutes if the temperature is over 80 degrees. This has happened multiple times, at least 6 times. I took the car into Hyundai dealer and they said they could fine nothing wrong with it. As soon as we got it back from the dealer it happened again. Heat stroke was our only safety concern. No warning light has ever come on to report this breakdown.
Corrective Action:
The air conditioner quits working after a few minutes if the temperature is over 80 degrees. This has happened multiple times, at least 6 times. I took the car into Hyundai dealer and they said they could fine nothing wrong with it. As soon as we got it back from the dealer it happened again. Heat stroke was our only safety concern. No warning light has ever come on to report this breakdown.
Additional Notes:
The air conditioner quits working after a few minutes if the temperature is over 80 degrees. This has happened multiple times, at least 6 times. I took the car into Hyundai dealer and they said they could fine nothing wrong with it. As soon as we got it back from the dealer it happened again. Heat stroke was our only safety concern. No warning light has ever come on to report this breakdown.
Mfg Campaign: 11425754
Recall Date: Jul 21, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Rear Occupancy alarm, a Safety Feature, goes off commanded usually at night with the vehicle locked and unoccupied. Dealer is unable to find a fix and has no way to prevent further occurrences. They recommend disabling the system, removing this system from the safety features of this vehicle.
Corrective Action:
The Rear Occupancy alarm, a Safety Feature, goes off commanded usually at night with the vehicle locked and unoccupied. Dealer is unable to find a fix and has no way to prevent further occurrences. They recommend disabling the system, removing this system from the safety features of this vehicle.
Additional Notes:
The Rear Occupancy alarm, a Safety Feature, goes off commanded usually at night with the vehicle locked and unoccupied. Dealer is unable to find a fix and has no way to prevent further occurrences. They recommend disabling the system, removing this system from the safety features of this vehicle.
Mfg Campaign: 11419697
Recall Date: Jun 4, 2021
Hyundai Motor America
Defect Description:
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Potential Consequences:
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Corrective Action:
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Additional Notes:
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Mfg Campaign: 11418228
Recall Date: May 23, 2021
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Corrective Action:
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Additional Notes:
The driver rear tire may be leaking air and the pressure monitoring system shows the pressure is 27-28. The car was brought brand new from Hyundai of Torrance, CA on 20 Jan 2020 and as of this date, 23 May 2021, the mileage is 2,007 miles. I have taken the car into the dealership twice about the tire (second time was on 20 May 2021) and they keep saying they don't fix tires and it may have a slow leak. I find this unacceptable and I feel like I'm being taken advantage of (I'm a senior citizen). I plan on driving to another state and I want to ensure the safety of myself and passengers. Just now, I checked the pressure monitoring system and the light is not on. At this point, I don't know if it's tire issue or the electronic system issue. Unfortunately, I don't have any documentation, but perhaps the Hyundai dealership have something on their service database/computer.
Mfg Campaign: 11418228
Recall Date: May 23, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Corrective Action:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Additional Notes:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Mfg Campaign: 11416261
Recall Date: May 12, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Corrective Action:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Additional Notes:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Mfg Campaign: 11416261
Recall Date: May 12, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Corrective Action:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Additional Notes:
NEW 2020 SANTAFE TOOK DELIVERY ON JANUARY 4TH, 2021, WITH LESS THAN 5000 MILES ON MARCH 21ST THE VEHICLE REFUSE TO START AFTER IT WAS STARTED AND SHUT OFF WHILE WE WERE SITTING IN A PARKING LOT. WHILE ATTEMPTING TO START IT GETTING FORWARD COLLUSION WARNING BUT THE ENGINE WOULD NOT CRANK. TOWED TO THE LOCAL DEALER WAS TOLD THEY CANNOT DIAGNOSE THE CAR BECAUSE THEY COULD NOT READ THE ONBOARD COMPUTER, UNABLE TO SAY WHAT'S WRONG. THE CAR WAS TOWED BACK TO THE DEALER WHERE PURCHASE AND WAS TOLD IT WAS A BLOWN FUSE MAYBE LIGHTING STRIKE AND OTHER THEORIES WHAT'S WRONG. THE DEALER WOULD REPLACE THE FUSE AND COMPUTER AFTER 52 DAYS THE CARE IS STILL AT THE DEALER WAITING ON PARTS. TOTAL ELECTRICAL FAILURE WITH NO RECOURSE AT THE MOMENT, HYUNDAI MOTOR OF AMERICA CONSUMER AFFAIRS WANTS US TO SIGN A SETTLEMENT AGREEMENT TO REFUND OUR EXPENSES AND HAVE NOT FIXED OR REPLACED THE CAR. THE MANUFACTURE IS TOTALLY DRAGGING THEIR FEET AND DENYING THE CAR SUFFER A TOTAL ELECTRICAL FAILURE, WHILE THE BATTERY WAS STILL IN WORKING CONDITION ACCORDING TO AAA.
Mfg Campaign: 11416261
Recall Date: May 12, 2021
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I WAS IN A MAJOR CAR ACCIDENT AND THE CAR THAT HIT ME WAS TRAVELING ABOUT 60 MPH HIT ME IN THE REAR AND THE AIR BAG NEVER DEPLOYED, THIS IS VERY CONCERNING AND SHOULD BE LOOKED AT. I WAS STOPPED AT A RED LIGHT WHEN I GOT HIT.
Corrective Action:
I WAS IN A MAJOR CAR ACCIDENT AND THE CAR THAT HIT ME WAS TRAVELING ABOUT 60 MPH HIT ME IN THE REAR AND THE AIR BAG NEVER DEPLOYED, THIS IS VERY CONCERNING AND SHOULD BE LOOKED AT. I WAS STOPPED AT A RED LIGHT WHEN I GOT HIT.
Additional Notes:
I WAS IN A MAJOR CAR ACCIDENT AND THE CAR THAT HIT ME WAS TRAVELING ABOUT 60 MPH HIT ME IN THE REAR AND THE AIR BAG NEVER DEPLOYED, THIS IS VERY CONCERNING AND SHOULD BE LOOKED AT. I WAS STOPPED AT A RED LIGHT WHEN I GOT HIT.
Mfg Campaign: 11415353
Recall Date: May 5, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THERE ARE THREE ISSUES: 1.) IN SPORT MODE, THE TRANSMISSION WILL SOMETIMES GET STUCK/HUNG IN GEAR (MAYBE GEAR 3 OR GEAR4) AND WILL NOT SHIFT INTO THE NEXT GEAR, EVEN WHEN INCREASING SPEED. 2.) ALSO IN SPORT MODE, AFTER DRIVING FOR ABOUT 10 OR 15 MINUTES THE TRANSMISSION WILL OFTEN SLIP INTO GEAR 5, AFTER REVVING HIGH AND CAN BE HEARD REVVING, BUT IT IS NOT REFLECTED ON THE TACHOMETER, AND THEN WHEN THE GEAR CATCHES IT IS A VIOLET JERK FORWARD. 3.) LASTLY, IN ANY MORE, BUT MOST PRONOUNCED IN "SMART MODE" AFTER TAKING OUT FROM A COMPLETE STOP, AND ESPECIALLY AFTER THE ENGINE GOES INTO AUTO SHUT OFF MODE, THE TRANSMISSION WILL STUTTER AT ABOUT 3 - 5 MPH AND FEELS AS IF POWER HAS BEEN LOST FOR A FEW SECONDS. THIS IS MOST TERRIFYING WHEN MAKING A LEFT TURN INTO TRAFFIC, AS YOU NEVER KNOW IF IT WILL HAPPEN OR NOT.
Corrective Action:
THERE ARE THREE ISSUES: 1.) IN SPORT MODE, THE TRANSMISSION WILL SOMETIMES GET STUCK/HUNG IN GEAR (MAYBE GEAR 3 OR GEAR4) AND WILL NOT SHIFT INTO THE NEXT GEAR, EVEN WHEN INCREASING SPEED. 2.) ALSO IN SPORT MODE, AFTER DRIVING FOR ABOUT 10 OR 15 MINUTES THE TRANSMISSION WILL OFTEN SLIP INTO GEAR 5, AFTER REVVING HIGH AND CAN BE HEARD REVVING, BUT IT IS NOT REFLECTED ON THE TACHOMETER, AND THEN WHEN THE GEAR CATCHES IT IS A VIOLET JERK FORWARD. 3.) LASTLY, IN ANY MORE, BUT MOST PRONOUNCED IN "SMART MODE" AFTER TAKING OUT FROM A COMPLETE STOP, AND ESPECIALLY AFTER THE ENGINE GOES INTO AUTO SHUT OFF MODE, THE TRANSMISSION WILL STUTTER AT ABOUT 3 - 5 MPH AND FEELS AS IF POWER HAS BEEN LOST FOR A FEW SECONDS. THIS IS MOST TERRIFYING WHEN MAKING A LEFT TURN INTO TRAFFIC, AS YOU NEVER KNOW IF IT WILL HAPPEN OR NOT.
Additional Notes:
THERE ARE THREE ISSUES: 1.) IN SPORT MODE, THE TRANSMISSION WILL SOMETIMES GET STUCK/HUNG IN GEAR (MAYBE GEAR 3 OR GEAR4) AND WILL NOT SHIFT INTO THE NEXT GEAR, EVEN WHEN INCREASING SPEED. 2.) ALSO IN SPORT MODE, AFTER DRIVING FOR ABOUT 10 OR 15 MINUTES THE TRANSMISSION WILL OFTEN SLIP INTO GEAR 5, AFTER REVVING HIGH AND CAN BE HEARD REVVING, BUT IT IS NOT REFLECTED ON THE TACHOMETER, AND THEN WHEN THE GEAR CATCHES IT IS A VIOLET JERK FORWARD. 3.) LASTLY, IN ANY MORE, BUT MOST PRONOUNCED IN "SMART MODE" AFTER TAKING OUT FROM A COMPLETE STOP, AND ESPECIALLY AFTER THE ENGINE GOES INTO AUTO SHUT OFF MODE, THE TRANSMISSION WILL STUTTER AT ABOUT 3 - 5 MPH AND FEELS AS IF POWER HAS BEEN LOST FOR A FEW SECONDS. THIS IS MOST TERRIFYING WHEN MAKING A LEFT TURN INTO TRAFFIC, AS YOU NEVER KNOW IF IT WILL HAPPEN OR NOT.
Mfg Campaign: 11403919
Recall Date: Mar 19, 2021
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
WAS DRIVING DOWN THE ROAD ABOUT 40 MPH, SLOWED DOWN TO ABOUT 10 TO 15 MPH TO MAKE A RIGHT HAND TURN WHEN THE RIGHT REAR TIRE ON MY 2020 HYUNDAI SANTA FE VIN: [XXX], EXPLODED RIPPING SEVERAL INCHES INTO THE SIDEWALL. HAD NO KNOWLEDGE OF HITTING ANYTHING ANY TIME PRIOR TO THE TIRE EXPLODING AND NOTHING IN THE ROADWAY TO CAUSE SAID DAMAGE AT THE SIGHT OF THE EXPLOSION. TEMPERATURE AT THE TIME OF THE EXPLOSION WAS ABOUT 55 DEGREES, NOT TO COLD OR TO HOT. HAD ONLY DRIVEN ABOUT 3 OR 4 MILES ON THE TIRE PRIOR TO EXPLOSION, SO HEAT WAS MOST LIKELY NOT PART OF THE PROBLEM. TIRES WERE MADE BY HANKOOK TIRES, DYNAPRO HP2, SIZE 235/65/R17 104H, DOT 15M8R RT HO 2719, WITH ABOUT 29,000 MILES ON THE TIRES, VERY LITTLE WEAR AT ALL THE TIRE, WITH AIR PRESSURE MAINTAINED AT ALL TIMES TO ABOUT 35 TO 36 PSI WHICH WAS CHECKED ALMOST DAILY. OF ALL OF MY YEARS OF DRIVING HAVE HAD FLAT TIRES, BUT NEVER HAVE I HAD A TIRE JUST EXPLODE AS IN THIS INSTANCE WITH THIS TIRE. FEEL LIKE THIS SHOULD HAVE BEEN REPORTED IN CASE OTHERS MAY HAVE EXPERIENCED ANY SIMILAR ISSUES WITH THESE TIRES. HANKOOK, DYNAPRO HP2, 235/65R17 104H, DOT 15M8R RT HO 2719. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
WAS DRIVING DOWN THE ROAD ABOUT 40 MPH, SLOWED DOWN TO ABOUT 10 TO 15 MPH TO MAKE A RIGHT HAND TURN WHEN THE RIGHT REAR TIRE ON MY 2020 HYUNDAI SANTA FE VIN: [XXX], EXPLODED RIPPING SEVERAL INCHES INTO THE SIDEWALL. HAD NO KNOWLEDGE OF HITTING ANYTHING ANY TIME PRIOR TO THE TIRE EXPLODING AND NOTHING IN THE ROADWAY TO CAUSE SAID DAMAGE AT THE SIGHT OF THE EXPLOSION. TEMPERATURE AT THE TIME OF THE EXPLOSION WAS ABOUT 55 DEGREES, NOT TO COLD OR TO HOT. HAD ONLY DRIVEN ABOUT 3 OR 4 MILES ON THE TIRE PRIOR TO EXPLOSION, SO HEAT WAS MOST LIKELY NOT PART OF THE PROBLEM. TIRES WERE MADE BY HANKOOK TIRES, DYNAPRO HP2, SIZE 235/65/R17 104H, DOT 15M8R RT HO 2719, WITH ABOUT 29,000 MILES ON THE TIRES, VERY LITTLE WEAR AT ALL THE TIRE, WITH AIR PRESSURE MAINTAINED AT ALL TIMES TO ABOUT 35 TO 36 PSI WHICH WAS CHECKED ALMOST DAILY. OF ALL OF MY YEARS OF DRIVING HAVE HAD FLAT TIRES, BUT NEVER HAVE I HAD A TIRE JUST EXPLODE AS IN THIS INSTANCE WITH THIS TIRE. FEEL LIKE THIS SHOULD HAVE BEEN REPORTED IN CASE OTHERS MAY HAVE EXPERIENCED ANY SIMILAR ISSUES WITH THESE TIRES. HANKOOK, DYNAPRO HP2, 235/65R17 104H, DOT 15M8R RT HO 2719. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
WAS DRIVING DOWN THE ROAD ABOUT 40 MPH, SLOWED DOWN TO ABOUT 10 TO 15 MPH TO MAKE A RIGHT HAND TURN WHEN THE RIGHT REAR TIRE ON MY 2020 HYUNDAI SANTA FE VIN: [XXX], EXPLODED RIPPING SEVERAL INCHES INTO THE SIDEWALL. HAD NO KNOWLEDGE OF HITTING ANYTHING ANY TIME PRIOR TO THE TIRE EXPLODING AND NOTHING IN THE ROADWAY TO CAUSE SAID DAMAGE AT THE SIGHT OF THE EXPLOSION. TEMPERATURE AT THE TIME OF THE EXPLOSION WAS ABOUT 55 DEGREES, NOT TO COLD OR TO HOT. HAD ONLY DRIVEN ABOUT 3 OR 4 MILES ON THE TIRE PRIOR TO EXPLOSION, SO HEAT WAS MOST LIKELY NOT PART OF THE PROBLEM. TIRES WERE MADE BY HANKOOK TIRES, DYNAPRO HP2, SIZE 235/65/R17 104H, DOT 15M8R RT HO 2719, WITH ABOUT 29,000 MILES ON THE TIRES, VERY LITTLE WEAR AT ALL THE TIRE, WITH AIR PRESSURE MAINTAINED AT ALL TIMES TO ABOUT 35 TO 36 PSI WHICH WAS CHECKED ALMOST DAILY. OF ALL OF MY YEARS OF DRIVING HAVE HAD FLAT TIRES, BUT NEVER HAVE I HAD A TIRE JUST EXPLODE AS IN THIS INSTANCE WITH THIS TIRE. FEEL LIKE THIS SHOULD HAVE BEEN REPORTED IN CASE OTHERS MAY HAVE EXPERIENCED ANY SIMILAR ISSUES WITH THESE TIRES. HANKOOK, DYNAPRO HP2, 235/65R17 104H, DOT 15M8R RT HO 2719. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11402818
Recall Date: Mar 13, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
THE 2020 HYUNDAI SANTA FE FOWARD COLLISION AVOIDANCE ASSISTANCE SYSTEM IS NOT FUNCTIONING CORRECTLY. WE HAVE CONTACTED HYUNDAI ON MULTIPLE OCCASIONS WITHOUT RESPONSE. THE SYSTEM IS BRAKING IN THE MIDDLE OF THE ROAD WITHOUT AND CAUSE. NO CARS ARE IN ANY PROXIMITY AND THE CAR BRAKES IN THE MIDDLE OF THE ROAD. THIS HAS OCCURRED TWICE WITHOUT WARNING IN THE LAST SEVERAL MONTHS. DEALERSHIP HAS NO ANSWER WHEN WE TOOK THE CAR IN. HYUNDAI CONSUMER LINE DOES NOT RETURN CALLS. IT IS AN EXTREME DANGER WITH OUR SON DRIVING CAR. REAR END COLLISON WILL HAPPPEN IF THIS CONTINUES.
Corrective Action:
THE 2020 HYUNDAI SANTA FE FOWARD COLLISION AVOIDANCE ASSISTANCE SYSTEM IS NOT FUNCTIONING CORRECTLY. WE HAVE CONTACTED HYUNDAI ON MULTIPLE OCCASIONS WITHOUT RESPONSE. THE SYSTEM IS BRAKING IN THE MIDDLE OF THE ROAD WITHOUT AND CAUSE. NO CARS ARE IN ANY PROXIMITY AND THE CAR BRAKES IN THE MIDDLE OF THE ROAD. THIS HAS OCCURRED TWICE WITHOUT WARNING IN THE LAST SEVERAL MONTHS. DEALERSHIP HAS NO ANSWER WHEN WE TOOK THE CAR IN. HYUNDAI CONSUMER LINE DOES NOT RETURN CALLS. IT IS AN EXTREME DANGER WITH OUR SON DRIVING CAR. REAR END COLLISON WILL HAPPPEN IF THIS CONTINUES.
Additional Notes:
THE 2020 HYUNDAI SANTA FE FOWARD COLLISION AVOIDANCE ASSISTANCE SYSTEM IS NOT FUNCTIONING CORRECTLY. WE HAVE CONTACTED HYUNDAI ON MULTIPLE OCCASIONS WITHOUT RESPONSE. THE SYSTEM IS BRAKING IN THE MIDDLE OF THE ROAD WITHOUT AND CAUSE. NO CARS ARE IN ANY PROXIMITY AND THE CAR BRAKES IN THE MIDDLE OF THE ROAD. THIS HAS OCCURRED TWICE WITHOUT WARNING IN THE LAST SEVERAL MONTHS. DEALERSHIP HAS NO ANSWER WHEN WE TOOK THE CAR IN. HYUNDAI CONSUMER LINE DOES NOT RETURN CALLS. IT IS AN EXTREME DANGER WITH OUR SON DRIVING CAR. REAR END COLLISON WILL HAPPPEN IF THIS CONTINUES.
Mfg Campaign: 11399665
Recall Date: Mar 8, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN STOPPED AT A TRAFFIC LIGHT AND THE AUTO ENGINE TURN OFF KICKS IN AS EXPECTED WITH MY FOOT ON THE BRAKE PEDAL. HOWEVER, THE BEHAVIOR IS VERY ERRATIC WHEN I RELEASE MY FOOT FROM THE BRAKE. SOMETIMES THE VEHICLE JUMPS AGGRESSIVELY WITHOUT ME APPLYING ANY ACCELERATION AND SOMETIMES THE ENGINE JUST STARTS AND THE VEHICLE DOES NOT MOVE UNTIL I APPLY SOME ACCELERATION. I ALMOST REAR ENDED THE CARS INFRONT OF ME FEW TIMES. I GOT WAY TOO SKEPTICAL AND BEGAN TURNING OFF THE AUTO TURN OFF FEATURE WHEN I GET INTO MY CAR.
Corrective Action:
WHEN STOPPED AT A TRAFFIC LIGHT AND THE AUTO ENGINE TURN OFF KICKS IN AS EXPECTED WITH MY FOOT ON THE BRAKE PEDAL. HOWEVER, THE BEHAVIOR IS VERY ERRATIC WHEN I RELEASE MY FOOT FROM THE BRAKE. SOMETIMES THE VEHICLE JUMPS AGGRESSIVELY WITHOUT ME APPLYING ANY ACCELERATION AND SOMETIMES THE ENGINE JUST STARTS AND THE VEHICLE DOES NOT MOVE UNTIL I APPLY SOME ACCELERATION. I ALMOST REAR ENDED THE CARS INFRONT OF ME FEW TIMES. I GOT WAY TOO SKEPTICAL AND BEGAN TURNING OFF THE AUTO TURN OFF FEATURE WHEN I GET INTO MY CAR.
Additional Notes:
WHEN STOPPED AT A TRAFFIC LIGHT AND THE AUTO ENGINE TURN OFF KICKS IN AS EXPECTED WITH MY FOOT ON THE BRAKE PEDAL. HOWEVER, THE BEHAVIOR IS VERY ERRATIC WHEN I RELEASE MY FOOT FROM THE BRAKE. SOMETIMES THE VEHICLE JUMPS AGGRESSIVELY WITHOUT ME APPLYING ANY ACCELERATION AND SOMETIMES THE ENGINE JUST STARTS AND THE VEHICLE DOES NOT MOVE UNTIL I APPLY SOME ACCELERATION. I ALMOST REAR ENDED THE CARS INFRONT OF ME FEW TIMES. I GOT WAY TOO SKEPTICAL AND BEGAN TURNING OFF THE AUTO TURN OFF FEATURE WHEN I GET INTO MY CAR.
Mfg Campaign: 11396388
Recall Date: Feb 15, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON 9/25/20 I FILED A VEHICLE COMPLAINT BASED ON THE FACT THAT THE HORN ON MY 2020 SANTA FE HAD TWICE WORKING, REQUIRING THE DEALER TO REPLACE PARTS. (TRACKING NUMBER 11371071.) THE HORN HAS AGAIN STOPPED WORKING AND IS BACK IN THE DEALER'S REPAIR SHOP. THE CAR CURRENTLY HAS APPROXIMATATELY 5600 MILES ON IT AND WAS PURCHASED IN 7/20.
Corrective Action:
ON 9/25/20 I FILED A VEHICLE COMPLAINT BASED ON THE FACT THAT THE HORN ON MY 2020 SANTA FE HAD TWICE WORKING, REQUIRING THE DEALER TO REPLACE PARTS. (TRACKING NUMBER 11371071.) THE HORN HAS AGAIN STOPPED WORKING AND IS BACK IN THE DEALER'S REPAIR SHOP. THE CAR CURRENTLY HAS APPROXIMATATELY 5600 MILES ON IT AND WAS PURCHASED IN 7/20.
Additional Notes:
ON 9/25/20 I FILED A VEHICLE COMPLAINT BASED ON THE FACT THAT THE HORN ON MY 2020 SANTA FE HAD TWICE WORKING, REQUIRING THE DEALER TO REPLACE PARTS. (TRACKING NUMBER 11371071.) THE HORN HAS AGAIN STOPPED WORKING AND IS BACK IN THE DEALER'S REPAIR SHOP. THE CAR CURRENTLY HAS APPROXIMATATELY 5600 MILES ON IT AND WAS PURCHASED IN 7/20.
Mfg Campaign: 11395020
Recall Date: Feb 6, 2021
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