Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 236
Recall Date: Oct 6, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 216
Recall Date: Dec 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 207
Recall Date: Jul 9, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 206
Recall Date: May 3, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 202
Recall Date: Mar 17, 2021
Consumer Complaints
196 ComplaintsHyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Corrective Action:
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Additional Notes:
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Mfg Campaign: 11576264
Recall Date: Mar 8, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Corrective Action:
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Additional Notes:
While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon I lift the foot foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. In order to start again I have to switch transmission to park and turn key ignition switch to start vehicle, it start again and I can continue. While driving and must stop due to traffic light, stop sign or intersection and the auto start is on as soon as I lift the foot from the brake pedal to continue driving the vehicle stumble and it completely stop the engine while the vehicle transmission is still in drive. When I take the vehicle to the dealership the Service writer writes on the computer but they do not allow me to see a copy of what I am reporting. I like my vehicle, I just want it to be fixed and me and my two daughters be safe when needed after a mandatory stop due to traffic signs, intersection driving through or any other emergency stop and go due tragic and or road condition.
Mfg Campaign: 11576264
Recall Date: Mar 8, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11573313
Recall Date: Feb 22, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11573313
Recall Date: Feb 22, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while stopped at a traffic signal, the vehicle hesitated while depressing the accelerator pedal. The contact stated there was no warning light illuminated. The contact stated that the failure was intermittent. Additionally, the contact stated that while the vehicle was in reverse(R) the back over protection camera screen was black. The contact stated that after turning off the vehicle, the reverse image screen operated as needed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11573313
Recall Date: Feb 22, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The driver side seat belt crosses at my neck. I have adjusted it as much as it will adjust and it still cuts into my neck. I am very concerned that if I am in an accident it will choke me or even decapitate me. In addition it is very uncomfortable but I am mostly concerned about the safety issue. I have not brought the issue to the dealer and I am unaware of any actual instances of injury happening. I assume you have access to that information.
Corrective Action:
The driver side seat belt crosses at my neck. I have adjusted it as much as it will adjust and it still cuts into my neck. I am very concerned that if I am in an accident it will choke me or even decapitate me. In addition it is very uncomfortable but I am mostly concerned about the safety issue. I have not brought the issue to the dealer and I am unaware of any actual instances of injury happening. I assume you have access to that information.
Additional Notes:
The driver side seat belt crosses at my neck. I have adjusted it as much as it will adjust and it still cuts into my neck. I am very concerned that if I am in an accident it will choke me or even decapitate me. In addition it is very uncomfortable but I am mostly concerned about the safety issue. I have not brought the issue to the dealer and I am unaware of any actual instances of injury happening. I assume you have access to that information.
Mfg Campaign: 11571962
Recall Date: Feb 14, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owned a 2021 Hyundai Santa Fe. The contact stated received notification of Hyundai Recall Campaign Number: 236, and the vehicle was taken to the dealer, where the 8-speed dual clutch transmissions (DCT) TCU software update was performed. The contact stated while driving 70 MPH, the vehicle shut off temporarily and almost came to a complete stop. There was no warning light illuminated. The contact was stated that he continued driving the vehicle. The dealer was notified of the failure and scheduled an appointment for a diagnostic test; however, the contact decided to trade the vehicle due to safety concerns. The vehicle was traded for another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,600.
Corrective Action:
The contact owned a 2021 Hyundai Santa Fe. The contact stated received notification of Hyundai Recall Campaign Number: 236, and the vehicle was taken to the dealer, where the 8-speed dual clutch transmissions (DCT) TCU software update was performed. The contact stated while driving 70 MPH, the vehicle shut off temporarily and almost came to a complete stop. There was no warning light illuminated. The contact was stated that he continued driving the vehicle. The dealer was notified of the failure and scheduled an appointment for a diagnostic test; however, the contact decided to trade the vehicle due to safety concerns. The vehicle was traded for another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,600.
Additional Notes:
The contact owned a 2021 Hyundai Santa Fe. The contact stated received notification of Hyundai Recall Campaign Number: 236, and the vehicle was taken to the dealer, where the 8-speed dual clutch transmissions (DCT) TCU software update was performed. The contact stated while driving 70 MPH, the vehicle shut off temporarily and almost came to a complete stop. There was no warning light illuminated. The contact was stated that he continued driving the vehicle. The dealer was notified of the failure and scheduled an appointment for a diagnostic test; however, the contact decided to trade the vehicle due to safety concerns. The vehicle was traded for another vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,600.
Mfg Campaign: 11562514
Recall Date: Dec 29, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.
Corrective Action:
This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.
Additional Notes:
This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.
Mfg Campaign: 11561876
Recall Date: Dec 26, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.
Corrective Action:
This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.
Additional Notes:
This vehicle has to replace car horn 3 time unsafe to drive this vehicle have opened repair . Unable to get load . have to Walt for service day .this vehicle have only 14000 mile I am disable person.
Mfg Campaign: 11561876
Recall Date: Dec 26, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission goes out of gear while driving. It was taken to Hyundai for inspection 5 times. Goes out of gear when driving. Making a turn at a light, the car stopped in the intersection, I could have been hit by another car. Car was taken in for a transmission recall on 02/07/2023, ever since they reset the transmission, the car goes out of gear again. It didn’t happen before recall and computer reset. The car has been back to the Hyundai dealer on at least 5 times and has been there for a full week now. They still have the car. The dealership said they can’t reproduce the problem. No warning lights when taken for recall, however, transmission warning light came on the last 2 times taken to the dealership.
Corrective Action:
Transmission goes out of gear while driving. It was taken to Hyundai for inspection 5 times. Goes out of gear when driving. Making a turn at a light, the car stopped in the intersection, I could have been hit by another car. Car was taken in for a transmission recall on 02/07/2023, ever since they reset the transmission, the car goes out of gear again. It didn’t happen before recall and computer reset. The car has been back to the Hyundai dealer on at least 5 times and has been there for a full week now. They still have the car. The dealership said they can’t reproduce the problem. No warning lights when taken for recall, however, transmission warning light came on the last 2 times taken to the dealership.
Additional Notes:
Transmission goes out of gear while driving. It was taken to Hyundai for inspection 5 times. Goes out of gear when driving. Making a turn at a light, the car stopped in the intersection, I could have been hit by another car. Car was taken in for a transmission recall on 02/07/2023, ever since they reset the transmission, the car goes out of gear again. It didn’t happen before recall and computer reset. The car has been back to the Hyundai dealer on at least 5 times and has been there for a full week now. They still have the car. The dealership said they can’t reproduce the problem. No warning lights when taken for recall, however, transmission warning light came on the last 2 times taken to the dealership.
Mfg Campaign: 11548276
Recall Date: Oct 4, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns 2021 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 22V746000 (Power Train) and linked the recall to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall or warranty. A case was filed, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns 2021 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 22V746000 (Power Train) and linked the recall to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall or warranty. A case was filed, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns 2021 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered NHTSA Campaign Number: 22V746000 (Power Train) and linked the recall to the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the recall or warranty. A case was filed, and the contact was referred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11547340
Recall Date: Sep 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Corrective Action:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Additional Notes:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Mfg Campaign: 11546124
Recall Date: Sep 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Corrective Action:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Additional Notes:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Mfg Campaign: 11546124
Recall Date: Sep 23, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Corrective Action:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Additional Notes:
April 2022 My 2020 one, Honda Santa Fe started rolling backwards in rolling to a flagpole as I was walking away from the car. I tried to to catch up with the car. It had my family inside screaming. But I was unable to stop it from slimming into the fireplace. I let Hyundaiusa know. They recommended that I take the car to the dealer. They promised to reimburse me for rental car after the diagnostic came back. they found nothing wrong with the car and never paid for the reimbursement Now September 2023. Same thing just happened again. I was in McDonald's drive through and I drop my debit card so I got out to get my debit card. I got out of the car and had to close the door and as I bend down at sensed the car start starting to pull away. The car once again started running away for me. I was outside the vehicle, but I was able to jump in the car and apply the brake before it slammed into McDonald's. I have made a police report. And I have a witness from McDonald's That saw the incident. I had already reached out to the attorney General's office About the first time the car rolled away from me in April 2022. They claim that my Hyundai found nothing wrong with the diagnostics. There was no argument I can make except for Being called a liar. The mechanic did a little demonstration showing us how the safety mechanism in the Santa Fe makes it impossible for the car to roll out of park if the doors open or. How it's impossible. Even if the door is open, it shifts back to park. If you hit the drive button with the doors open It automatically shifts to park. .. So there's supposed to be "no way. The car can shift out of park into drive or neutral." It rolled away in 2022 April, and it did it again September 2023.
Mfg Campaign: 11546124
Recall Date: Sep 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
During low speeds the car stalls out which could cause a safety issue for my family
Corrective Action:
During low speeds the car stalls out which could cause a safety issue for my family
Additional Notes:
During low speeds the car stalls out which could cause a safety issue for my family
Mfg Campaign: 11544648
Recall Date: Sep 14, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
During low speeds the car stalls out which could cause a safety issue for my family
Corrective Action:
During low speeds the car stalls out which could cause a safety issue for my family
Additional Notes:
During low speeds the car stalls out which could cause a safety issue for my family
Mfg Campaign: 11544648
Recall Date: Sep 14, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The panoramic sunroof which is made of tempered glass is a large piece above the back passenger. There is also a small piece above the windshield. The sunroof sits in between these two pieces (not made of tempered glass). I noticed a crackling sound driving my daughter to day care on Friday August 11. I couldn’t figure out what it was. The next day I was on the highway, my husband driving our car and my toddler in the back when there was a loud pop like a gunshot. We pulled over assessed the car and realized the panoramic roof was shattering. We drove it home and realized the front piece above the windshield was also shattering and there was no impact. I googled this and apparently it’s happening to a lot of people and the dealerships aren’t helping saying it’s not a manufacture defect when in fact it is. There was no impact that caused this. Anyone else would have lost control of the car and crashed hearing that loud pop or if the shade was open we could have had glass showering down on us. This is unacceptable if anyone would have mentioned this would happen I would have never bought this vehicle. I filed a claim and State Farm paid the claim to have it replaced but this car is only 2 years old and it should be under warranty and this is a definite defect. Please google panoramic roof shattering and see what comes up. I don’t think enough people have reported this although some people have commented that they have so I’m not sure if this is currently under investigation. If not please help
Corrective Action:
The panoramic sunroof which is made of tempered glass is a large piece above the back passenger. There is also a small piece above the windshield. The sunroof sits in between these two pieces (not made of tempered glass). I noticed a crackling sound driving my daughter to day care on Friday August 11. I couldn’t figure out what it was. The next day I was on the highway, my husband driving our car and my toddler in the back when there was a loud pop like a gunshot. We pulled over assessed the car and realized the panoramic roof was shattering. We drove it home and realized the front piece above the windshield was also shattering and there was no impact. I googled this and apparently it’s happening to a lot of people and the dealerships aren’t helping saying it’s not a manufacture defect when in fact it is. There was no impact that caused this. Anyone else would have lost control of the car and crashed hearing that loud pop or if the shade was open we could have had glass showering down on us. This is unacceptable if anyone would have mentioned this would happen I would have never bought this vehicle. I filed a claim and State Farm paid the claim to have it replaced but this car is only 2 years old and it should be under warranty and this is a definite defect. Please google panoramic roof shattering and see what comes up. I don’t think enough people have reported this although some people have commented that they have so I’m not sure if this is currently under investigation. If not please help
Additional Notes:
The panoramic sunroof which is made of tempered glass is a large piece above the back passenger. There is also a small piece above the windshield. The sunroof sits in between these two pieces (not made of tempered glass). I noticed a crackling sound driving my daughter to day care on Friday August 11. I couldn’t figure out what it was. The next day I was on the highway, my husband driving our car and my toddler in the back when there was a loud pop like a gunshot. We pulled over assessed the car and realized the panoramic roof was shattering. We drove it home and realized the front piece above the windshield was also shattering and there was no impact. I googled this and apparently it’s happening to a lot of people and the dealerships aren’t helping saying it’s not a manufacture defect when in fact it is. There was no impact that caused this. Anyone else would have lost control of the car and crashed hearing that loud pop or if the shade was open we could have had glass showering down on us. This is unacceptable if anyone would have mentioned this would happen I would have never bought this vehicle. I filed a claim and State Farm paid the claim to have it replaced but this car is only 2 years old and it should be under warranty and this is a definite defect. Please google panoramic roof shattering and see what comes up. I don’t think enough people have reported this although some people have commented that they have so I’m not sure if this is currently under investigation. If not please help
Mfg Campaign: 11540432
Recall Date: Aug 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have been having problems with the vehicle. Apparently it has problems with the start-stop system ; the car turns off even while driving , sometimes it turns on and off by itself while driving . Took it to the dealer and unfortunately this continues to happen. It worries me because while driving on the expressway it turned off and then on by itself leaving me without control of the vehicle for a few seconds . Another incident was in a drive thru, it turned off completely ; i hit the breaks but everything got locked / hard making me hit the yellow pole of the drive thru . Very upset with this vehicle another issue is the Ac stopped working only with 26k Miles. Still waiting for the appointment it’s been 2 weeks and no one solves this issue. My lease is also over but i want to let everyone know this is not vehicle for you. I do not recommend.
Corrective Action:
I have been having problems with the vehicle. Apparently it has problems with the start-stop system ; the car turns off even while driving , sometimes it turns on and off by itself while driving . Took it to the dealer and unfortunately this continues to happen. It worries me because while driving on the expressway it turned off and then on by itself leaving me without control of the vehicle for a few seconds . Another incident was in a drive thru, it turned off completely ; i hit the breaks but everything got locked / hard making me hit the yellow pole of the drive thru . Very upset with this vehicle another issue is the Ac stopped working only with 26k Miles. Still waiting for the appointment it’s been 2 weeks and no one solves this issue. My lease is also over but i want to let everyone know this is not vehicle for you. I do not recommend.
Additional Notes:
I have been having problems with the vehicle. Apparently it has problems with the start-stop system ; the car turns off even while driving , sometimes it turns on and off by itself while driving . Took it to the dealer and unfortunately this continues to happen. It worries me because while driving on the expressway it turned off and then on by itself leaving me without control of the vehicle for a few seconds . Another incident was in a drive thru, it turned off completely ; i hit the breaks but everything got locked / hard making me hit the yellow pole of the drive thru . Very upset with this vehicle another issue is the Ac stopped working only with 26k Miles. Still waiting for the appointment it’s been 2 weeks and no one solves this issue. My lease is also over but i want to let everyone know this is not vehicle for you. I do not recommend.
Mfg Campaign: 11540213
Recall Date: Aug 22, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Once again on 7/18/2023 (P1C2D03) and 8/15/2023 (P1C2E92) DTC for TCU issues VERY DANGEROUS condition, fails to accelerate from stops at signs and traffic lights, then nearly stalls in traffic lane bogging down, and cuts out decelerating when accelerator pushed to floor, risking being rear-ended by following cars. By the time car is ready to take to dealer for analysis the fault has corrected and there is no active code for diagnosis – been repaired twice but continuing TCU codes. SEEMS to be same issue as Recall 236, don't believe the fix is effective
Corrective Action:
Once again on 7/18/2023 (P1C2D03) and 8/15/2023 (P1C2E92) DTC for TCU issues VERY DANGEROUS condition, fails to accelerate from stops at signs and traffic lights, then nearly stalls in traffic lane bogging down, and cuts out decelerating when accelerator pushed to floor, risking being rear-ended by following cars. By the time car is ready to take to dealer for analysis the fault has corrected and there is no active code for diagnosis – been repaired twice but continuing TCU codes. SEEMS to be same issue as Recall 236, don't believe the fix is effective
Additional Notes:
Once again on 7/18/2023 (P1C2D03) and 8/15/2023 (P1C2E92) DTC for TCU issues VERY DANGEROUS condition, fails to accelerate from stops at signs and traffic lights, then nearly stalls in traffic lane bogging down, and cuts out decelerating when accelerator pushed to floor, risking being rear-ended by following cars. By the time car is ready to take to dealer for analysis the fault has corrected and there is no active code for diagnosis – been repaired twice but continuing TCU codes. SEEMS to be same issue as Recall 236, don't believe the fix is effective
Mfg Campaign: 11538851
Recall Date: Aug 16, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Hyundai filed Recall Campaign 236 for the vehicle entering an unsafe state. On July 10th I took in our 2021 Santa Fe Limited with just over 15,000 miles, which had been operating normally with the serious safety defect and received the Remediation for this recall filed under NHTSA Recall Campaign 236. I took possession back of the vehicle and within a few miles of driving had the exact issues the recall remediation was supposed to fix, occur. I lost the ability to safely control the vehicle followed by multiple warning lights displaying and then experienced full loss of power. I could not signal or use emergency blinkers while going at speed on I-405 between mile marker 5 and mile marker 6, this placed everyone around me on the highway at risk. I am deeply concerned that the Recall Remediation for Campaign 236 may not work.
Corrective Action:
Hyundai filed Recall Campaign 236 for the vehicle entering an unsafe state. On July 10th I took in our 2021 Santa Fe Limited with just over 15,000 miles, which had been operating normally with the serious safety defect and received the Remediation for this recall filed under NHTSA Recall Campaign 236. I took possession back of the vehicle and within a few miles of driving had the exact issues the recall remediation was supposed to fix, occur. I lost the ability to safely control the vehicle followed by multiple warning lights displaying and then experienced full loss of power. I could not signal or use emergency blinkers while going at speed on I-405 between mile marker 5 and mile marker 6, this placed everyone around me on the highway at risk. I am deeply concerned that the Recall Remediation for Campaign 236 may not work.
Additional Notes:
Hyundai filed Recall Campaign 236 for the vehicle entering an unsafe state. On July 10th I took in our 2021 Santa Fe Limited with just over 15,000 miles, which had been operating normally with the serious safety defect and received the Remediation for this recall filed under NHTSA Recall Campaign 236. I took possession back of the vehicle and within a few miles of driving had the exact issues the recall remediation was supposed to fix, occur. I lost the ability to safely control the vehicle followed by multiple warning lights displaying and then experienced full loss of power. I could not signal or use emergency blinkers while going at speed on I-405 between mile marker 5 and mile marker 6, this placed everyone around me on the highway at risk. I am deeply concerned that the Recall Remediation for Campaign 236 may not work.
Mfg Campaign: 11536373
Recall Date: Aug 3, 2023
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