Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 236
Recall Date: Oct 6, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 216
Recall Date: Dec 28, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 207
Recall Date: Jul 9, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles equipped with 2.5-litre Turbo engines. The fuel pipe connecting the high pressure fuel pump to the fuel rail may not have been tightened properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 206
Recall Date: May 3, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Santa Fe vehicles. The Occupant Detection System (ODS) module may not deactivate the air bag upon detection of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 202
Recall Date: Mar 17, 2021
Consumer Complaints
196 ComplaintsHyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact stated upon attempting to drive the vehicle, she shifted into drive; however, the vehicle reversed inadvertently. The contact depressed the brake pedal and shifted into park. The contact shifted from park to drive three times but the vehicle would reverse each time or would fail to move. The RPM’s revved up. The "Drive” warning light illuminated. The contact was able to drive the vehicle after several attempts; however, the failure reoccurred a month later. The vehicle was taken to the dealer where it was diagnosed that the shift actuator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,273.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact stated upon attempting to drive the vehicle, she shifted into drive; however, the vehicle reversed inadvertently. The contact depressed the brake pedal and shifted into park. The contact shifted from park to drive three times but the vehicle would reverse each time or would fail to move. The RPM’s revved up. The "Drive” warning light illuminated. The contact was able to drive the vehicle after several attempts; however, the failure reoccurred a month later. The vehicle was taken to the dealer where it was diagnosed that the shift actuator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,273.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact stated upon attempting to drive the vehicle, she shifted into drive; however, the vehicle reversed inadvertently. The contact depressed the brake pedal and shifted into park. The contact shifted from park to drive three times but the vehicle would reverse each time or would fail to move. The RPM’s revved up. The "Drive” warning light illuminated. The contact was able to drive the vehicle after several attempts; however, the failure reoccurred a month later. The vehicle was taken to the dealer where it was diagnosed that the shift actuator needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,273.
Mfg Campaign: 11458971
Recall Date: Mar 30, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
In July 2021 while driving from TX to WA due to a military PCS with our brand new suv a small rock or pebble hit the windshield on the passengers side. I called progressive/ safelite right away to have them fix it upon arriving in WA. It was good to go until a few days later i climb into my suv (which is sitting under a car port) and see that the chip has ran through all the way to the other side of the drivers view. From July 2021 it took till Jan 2022 to get a replacement. Had to pay the $500 deductible. However this should not happen on a brand new 2021 Santa Fe that was just manufactured in May/June 2021. More and more i am seeing reports of windshields cracking and I need to have piece of mind that our concerns are heard and fixed to our satisfaction.
Corrective Action:
In July 2021 while driving from TX to WA due to a military PCS with our brand new suv a small rock or pebble hit the windshield on the passengers side. I called progressive/ safelite right away to have them fix it upon arriving in WA. It was good to go until a few days later i climb into my suv (which is sitting under a car port) and see that the chip has ran through all the way to the other side of the drivers view. From July 2021 it took till Jan 2022 to get a replacement. Had to pay the $500 deductible. However this should not happen on a brand new 2021 Santa Fe that was just manufactured in May/June 2021. More and more i am seeing reports of windshields cracking and I need to have piece of mind that our concerns are heard and fixed to our satisfaction.
Additional Notes:
In July 2021 while driving from TX to WA due to a military PCS with our brand new suv a small rock or pebble hit the windshield on the passengers side. I called progressive/ safelite right away to have them fix it upon arriving in WA. It was good to go until a few days later i climb into my suv (which is sitting under a car port) and see that the chip has ran through all the way to the other side of the drivers view. From July 2021 it took till Jan 2022 to get a replacement. Had to pay the $500 deductible. However this should not happen on a brand new 2021 Santa Fe that was just manufactured in May/June 2021. More and more i am seeing reports of windshields cracking and I need to have piece of mind that our concerns are heard and fixed to our satisfaction.
Mfg Campaign: 11458439
Recall Date: Mar 26, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact stated while his wife was driving 60 MPH, she thought a small rock had struck the windshield and made an 8-inch horizontal crack form the driver’s to the passenger’s side windshield. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The contact stated a month later while his wife was driving the vehicle, she heard an abnormal noise on the windshield. The driver parked the vehicle but did not notice any cracks. The contact stated later on that day, his wife noticed an 8-inch horizontal crack form the driver’s to the passenger’s side. The contact called local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact stated while his wife was driving 60 MPH, she thought a small rock had struck the windshield and made an 8-inch horizontal crack form the driver’s to the passenger’s side windshield. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The contact stated a month later while his wife was driving the vehicle, she heard an abnormal noise on the windshield. The driver parked the vehicle but did not notice any cracks. The contact stated later on that day, his wife noticed an 8-inch horizontal crack form the driver’s to the passenger’s side. The contact called local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact stated while his wife was driving 60 MPH, she thought a small rock had struck the windshield and made an 8-inch horizontal crack form the driver’s to the passenger’s side windshield. The contact took the vehicle to the local dealer, where it was diagnosed with needing the windshield to be replaced. The vehicle was repaired. The contact stated a month later while his wife was driving the vehicle, she heard an abnormal noise on the windshield. The driver parked the vehicle but did not notice any cracks. The contact stated later on that day, his wife noticed an 8-inch horizontal crack form the driver’s to the passenger’s side. The contact called local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000. The VIN was not available.
Mfg Campaign: 11457838
Recall Date: Mar 22, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.
Corrective Action:
While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.
Additional Notes:
While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.
Mfg Campaign: 11456223
Recall Date: Mar 10, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.
Corrective Action:
While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.
Additional Notes:
While driving the car in cruse control the speedometer would jump up and down rapidly making the car accelerate and break. The warning lights come on saying the forward, side back sensors are off. At times stepping on the breaks a plastic bottle crunch sound will occur but the breaks were fine. I scheduled a repair but was still driving the car. Then I approached an intersection and the light was turning green to yellow so I stepped on the breaks only to have the pedal go to the floor without resistance and no breaks at all. I had to drive through a red light endangering myself and others at that intersection. I pulled into a parking lot and the breaks were working again. Car has been towed to the West Herr Hyundai Dealer on Transit Rd Williamsville, NY for repairs.
Mfg Campaign: 11456223
Recall Date: Mar 10, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car had a dead battery called road service they tested the battery said it had a bad cell they jumped it and I took it to the dealership they tested it by Hyundai protocol charged it for 60 minutes then load tested said it passed didn’t find anything wrong with it sent me on my way couple days later dead battery brought it back to dealer charged it tested it said nothing wrong sent me on my way. Have to jump car every couple of days
Corrective Action:
Car had a dead battery called road service they tested the battery said it had a bad cell they jumped it and I took it to the dealership they tested it by Hyundai protocol charged it for 60 minutes then load tested said it passed didn’t find anything wrong with it sent me on my way couple days later dead battery brought it back to dealer charged it tested it said nothing wrong sent me on my way. Have to jump car every couple of days
Additional Notes:
Car had a dead battery called road service they tested the battery said it had a bad cell they jumped it and I took it to the dealership they tested it by Hyundai protocol charged it for 60 minutes then load tested said it passed didn’t find anything wrong with it sent me on my way couple days later dead battery brought it back to dealer charged it tested it said nothing wrong sent me on my way. Have to jump car every couple of days
Mfg Campaign: 11455725
Recall Date: Mar 8, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while her vehicle was parked in her driveway, the rear windshield shattered without incident. The contact also mentioned that repairmen who happened to be on her property at the time of the failure had witnessed the failure occur without incident. The dealer was notified of the failure and the windshield glass was repaired under car's manufacture warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while her vehicle was parked in her driveway, the rear windshield shattered without incident. The contact also mentioned that repairmen who happened to be on her property at the time of the failure had witnessed the failure occur without incident. The dealer was notified of the failure and the windshield glass was repaired under car's manufacture warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact stated that while her vehicle was parked in her driveway, the rear windshield shattered without incident. The contact also mentioned that repairmen who happened to be on her property at the time of the failure had witnessed the failure occur without incident. The dealer was notified of the failure and the windshield glass was repaired under car's manufacture warranty. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Mfg Campaign: 11452252
Recall Date: Feb 16, 2022
Hyundai Motor America
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11449944
Recall Date: Feb 2, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Corrective Action:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Additional Notes:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Mfg Campaign: 11439221
Recall Date: Nov 3, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Corrective Action:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Additional Notes:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Mfg Campaign: 11439221
Recall Date: Nov 3, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Corrective Action:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Additional Notes:
While driving in the fast lane on the freeway at speed limit the car suddenly began to slow/stop, after which a warning flashed on the display that said Danger, collision imminent, or something like that. There was no one close in front of me when that happened. This exact scenario has happened three times now in this car, in the same way! I felt my life was endangered every time by the sudden and unnecessary braking of my car.
Mfg Campaign: 11439221
Recall Date: Nov 3, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
10/22/21, Mileage ~720, while driving on the highway I had two incidents when the car did not respond to throttle application. In the first instance while attempting to accelerate mildly on a level road the rpm went to 3500 with no acceleration. I backed off the throttle and the car resumed normal operation. In the second instance while attempting to accelerate mildly on a level road the rpm showed about 1500 with no acceleration. I backed off the throttle and the car resumed normal operation. I had no further incidents and returned home safely. There were no warning lights, messages. This is the first problem I have experienced. I think this may be a transmission problem. Similar incidents have been reported online by Hyundai owners with the wet DCT that my car has. I have not yet contacted my dealer about this problem.
Corrective Action:
10/22/21, Mileage ~720, while driving on the highway I had two incidents when the car did not respond to throttle application. In the first instance while attempting to accelerate mildly on a level road the rpm went to 3500 with no acceleration. I backed off the throttle and the car resumed normal operation. In the second instance while attempting to accelerate mildly on a level road the rpm showed about 1500 with no acceleration. I backed off the throttle and the car resumed normal operation. I had no further incidents and returned home safely. There were no warning lights, messages. This is the first problem I have experienced. I think this may be a transmission problem. Similar incidents have been reported online by Hyundai owners with the wet DCT that my car has. I have not yet contacted my dealer about this problem.
Additional Notes:
10/22/21, Mileage ~720, while driving on the highway I had two incidents when the car did not respond to throttle application. In the first instance while attempting to accelerate mildly on a level road the rpm went to 3500 with no acceleration. I backed off the throttle and the car resumed normal operation. In the second instance while attempting to accelerate mildly on a level road the rpm showed about 1500 with no acceleration. I backed off the throttle and the car resumed normal operation. I had no further incidents and returned home safely. There were no warning lights, messages. This is the first problem I have experienced. I think this may be a transmission problem. Similar incidents have been reported online by Hyundai owners with the wet DCT that my car has. I have not yet contacted my dealer about this problem.
Mfg Campaign: 11437869
Recall Date: Oct 23, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Corrective Action:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Additional Notes:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Mfg Campaign: 11434662
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Corrective Action:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Additional Notes:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Mfg Campaign: 11434662
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Corrective Action:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Additional Notes:
Smart Cruise Control relies on the inconsistent and consequently unreliable performance of the of the front-mounted radar. Otherwise-reasonable operation of the Cruise Control would abruptly terminate 1/3 to 1/2 of the intended use-time, illuminating the master warning light (the amber triangle with internal ‘!’) that was accompanied by either a ‘1’ or ‘2’ encircled by red and may or may not have included the Collision-Avoidance warning light. Subsequent examination of the rectangular shield in the center of the grill very rarely revealed more than 2 bug remnants. When the Smart Cruise Control was in operation it would abruptly apply the brakes when approaching or passing a truck in the lane to taffiche right. There appeared to be no similar conditions to the size or shape of the truck or trailer when these events would occur. None of these events applied to congested tr conditions, just otherwise open road. The ’21 Hyundai Santa Fe does not appear to accommodate any mechanism to revert to conventional cruise control, omitting the influence of the erratic front radar system. Trips to two dealerships have yielded no redress to this malfunction.
Mfg Campaign: 11434662
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Corrective Action:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Additional Notes:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Mfg Campaign: 11434667
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Corrective Action:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Additional Notes:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Mfg Campaign: 11434667
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Corrective Action:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Additional Notes:
Car would not start; battery was too low to activate lights or locks, let alone starter. An attempted jumper cable connection to an older car was insufficient to make the motor turn, even after just running the assist car while connected for 20+ minutes. A subsequent jump from the AAA 2000 Ah jump pack did work although their ‘test’ indicated battery state-of-charge and state-of-health to be less than 30%. Their obvious recommendation was battery replacement and, with the vehicle now running, a drive to the dealership was attempted. At the first intersection a full vehicle stop engaged the engine Stop-Start function, but without sufficient battery for the ‘Start’ part. Not only would the vehicle not restart but there was insufficient battery power to put the transmission into PARK nor engage the emergency brake to prevent the vehicle from rolling into busy cross-traffic; only the service brake worked. Fortunately, a nearby motorist recognized the emergency and placed rocks under the tires to prevent the vehicle from rolling forward. The vehicle was towed to the dealership where the battery was replaced without significant comment on the total failure of nearly all systems in the event of battery failure. The outcome of this major battery failure could have been catastrophic as the ONLY system even marginally functional was the non-power-assisted service brake.
Mfg Campaign: 11434667
Recall Date: Sep 28, 2021
Hyundai Motor America
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V524000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available and would not be available for another three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V524000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available and would not be available for another three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V524000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available and would not be available for another three months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11433639
Recall Date: Sep 20, 2021
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I bought a new 2021 Hyundai Santa Fe SEL in January 2021. The vehicle occasionally will not shift out of first gear unless you slow down to almost a stop and then accelerate again. It began within the first month or two of owning. Hyundai has had it in the shop three times. Two times they said they couldn't duplicate. One time they said they showed it went to 4000 RPM's without shifting on the diagnostics before it was slowed down as I told them. They did an update on the TCU and reset the transmission on May 10, 2021. On August 4, 2021 the transmission stuck again. (It went to 5000 RPM's without shifting before I slowed it to almost a stop) This problem has happened about eight times since it began. The GM at the dealership I bought it from said Corporate wouldn't buy it back or get involved without them duplicating the problem. I emailed Hyundai consumer complaints on August 17, 2021 and on August 18 received an email stating I had a case # and would be contacted shortly. On August 24 I called Hyundai customer complaint and was told I had a case manager assigned and they had until August 31 to reply. They did not reply and on September 1, 2021 I called Hyundai complaints again and they said I did NOT have a case manager and that they had not sent it to corporate yet but someone would call me at some point. I feel Hyundai is not concerned about this dangerous problem with their vehicle or my safety. I am beyond frustrated. Jeremy Kimrey
Corrective Action:
I bought a new 2021 Hyundai Santa Fe SEL in January 2021. The vehicle occasionally will not shift out of first gear unless you slow down to almost a stop and then accelerate again. It began within the first month or two of owning. Hyundai has had it in the shop three times. Two times they said they couldn't duplicate. One time they said they showed it went to 4000 RPM's without shifting on the diagnostics before it was slowed down as I told them. They did an update on the TCU and reset the transmission on May 10, 2021. On August 4, 2021 the transmission stuck again. (It went to 5000 RPM's without shifting before I slowed it to almost a stop) This problem has happened about eight times since it began. The GM at the dealership I bought it from said Corporate wouldn't buy it back or get involved without them duplicating the problem. I emailed Hyundai consumer complaints on August 17, 2021 and on August 18 received an email stating I had a case # and would be contacted shortly. On August 24 I called Hyundai customer complaint and was told I had a case manager assigned and they had until August 31 to reply. They did not reply and on September 1, 2021 I called Hyundai complaints again and they said I did NOT have a case manager and that they had not sent it to corporate yet but someone would call me at some point. I feel Hyundai is not concerned about this dangerous problem with their vehicle or my safety. I am beyond frustrated. Jeremy Kimrey
Additional Notes:
I bought a new 2021 Hyundai Santa Fe SEL in January 2021. The vehicle occasionally will not shift out of first gear unless you slow down to almost a stop and then accelerate again. It began within the first month or two of owning. Hyundai has had it in the shop three times. Two times they said they couldn't duplicate. One time they said they showed it went to 4000 RPM's without shifting on the diagnostics before it was slowed down as I told them. They did an update on the TCU and reset the transmission on May 10, 2021. On August 4, 2021 the transmission stuck again. (It went to 5000 RPM's without shifting before I slowed it to almost a stop) This problem has happened about eight times since it began. The GM at the dealership I bought it from said Corporate wouldn't buy it back or get involved without them duplicating the problem. I emailed Hyundai consumer complaints on August 17, 2021 and on August 18 received an email stating I had a case # and would be contacted shortly. On August 24 I called Hyundai customer complaint and was told I had a case manager assigned and they had until August 31 to reply. They did not reply and on September 1, 2021 I called Hyundai complaints again and they said I did NOT have a case manager and that they had not sent it to corporate yet but someone would call me at some point. I feel Hyundai is not concerned about this dangerous problem with their vehicle or my safety. I am beyond frustrated. Jeremy Kimrey
Mfg Campaign: 11431352
Recall Date: Sep 1, 2021
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