Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 236
Recall Date: Oct 6, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 222
Recall Date: Mar 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 207
Recall Date: Jul 9, 2021
Consumer Complaints
224 ComplaintsHyundai Motor America
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
We purchased my 2022 Hyundai Sante Fe in July of 2021. I had about 5000 miles on the vehicle at the time. On October 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our $500 deductible. The repair shop contacted every Hyundai dealership in the southeast region only to find out the windshields were on backorder until Oct. 31st. (red flag) In the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "Hyundai Sante Fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the Sante Fe but other Hyundai SUV models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before Hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out $500.
Corrective Action:
We purchased my 2022 Hyundai Sante Fe in July of 2021. I had about 5000 miles on the vehicle at the time. On October 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our $500 deductible. The repair shop contacted every Hyundai dealership in the southeast region only to find out the windshields were on backorder until Oct. 31st. (red flag) In the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "Hyundai Sante Fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the Sante Fe but other Hyundai SUV models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before Hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out $500.
Additional Notes:
We purchased my 2022 Hyundai Sante Fe in July of 2021. I had about 5000 miles on the vehicle at the time. On October 15th I was driving down a 2 lane road and heard a pop, I didn't think much of it, thought it might have been an acorn that fell on my roof as the area I live in is very treesy. Later that evening when we got back in the car to leave, we noticed the windshield was cracked, probably about a six inch area. I told my husband earlier that day I heard the popping noise but did not see anything actually fly up and hit the windshield. So we proceeded to call the insurance company who told us the entire windshield would need to be replaced. We were responsible for our $500 deductible. The repair shop contacted every Hyundai dealership in the southeast region only to find out the windshields were on backorder until Oct. 31st. (red flag) In the meantime the crack has spread all the way across the windshield. We found it odd that windshields would be on backorder so we googled "Hyundai Sante Fe cracked windshields" and we were floored at the amount of stories out there with the same exact problem, not only with the Sante Fe but other Hyundai SUV models as well. I just wanted to bring this to your attention because I feel the windshields are defective and unsafe. I don't know how many people this has to happen to before Hyundai acknowledges the issue. Even if it were an acorn that fell, it should not have done the damage that it did. I still feel it was spontaneous as I did not see anything actually hit or bounce off the windshield. So here we are still waiting on the windshield to arrive at the repair shop and out $500.
Mfg Campaign: 11438875
Recall Date: Nov 1, 2021
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11438501
Recall Date: Oct 28, 2021
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
When my wife sits in the passenger seat the seat is so low she cannot see over the dashboard. When she uses a cushion the air bag off light goes on indicating she is not protected from collision. This is an obvious safety issue which my dealer claims to know nothing about and has no solution. Please contact Hyundai and have them address this issue. Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11438501
Recall Date: Oct 28, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using WAZE via wireless car play, the connection would be disconnected and prompted me to use cable. Haven't use cable yet so not sure if cable will work.
Corrective Action:
When using WAZE via wireless car play, the connection would be disconnected and prompted me to use cable. Haven't use cable yet so not sure if cable will work.
Additional Notes:
When using WAZE via wireless car play, the connection would be disconnected and prompted me to use cable. Haven't use cable yet so not sure if cable will work.
Mfg Campaign: 11431311
Recall Date: Sep 1, 2021
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