Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe, Santa Fe HEV, Elantra, Elantra HEV and 2022 Elantra N and Santa Fe PHEV vehicles. Due to a damaged printed circuit board, the rearview camera image may fail to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 271
Recall Date: Nov 21, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 244
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 236
Recall Date: Oct 6, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 222
Recall Date: Mar 28, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 207
Recall Date: Jul 9, 2021
Consumer Complaints
224 ComplaintsHyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Corrective Action:
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Additional Notes:
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Mfg Campaign: 11532810
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Corrective Action:
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Additional Notes:
Backed into something at my son's school due to inoperable rear collision sensor, causing damage to the lift gate. there were/are no warning messages. My husband almost hit a car backing out of our driveway due to same issue. We are taking the car to the dealer for inspection
Mfg Campaign: 11532810
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Corrective Action:
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Additional Notes:
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Mfg Campaign: 11532548
Recall Date: Jul 16, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Corrective Action:
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Additional Notes:
On FRI 30JUN23 while driving across country in out 2022 Hyundai Santa Fe with a panoramic sun roof with our daughter, who was on her first trip after battling brain cancer, experienced the unthinkable. Wile driving down the highway states away from home we heard a deafening explosion with glass raining inside the vehicle almost causing us to veer off the road. Upon expecting the source of the glass in was discovered that the sunroof had exploded. Were lucky to have had the shade closed at the time of the incident preventing glass to fly in the face of my daughter who was sitting in the back seat. The incident left us stranded at a Hyundai dealer in Fayetteville Arkansas forcing us to rent a vehicle to complete our tip while waiting for repairs. We were informed by the dealer that this is a known issue and to keep a window cracked to prevent pressure from building up in the vehicle. This is a searious safety issue that needs to be addressed.
Mfg Campaign: 11532548
Recall Date: Jul 16, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On three separate occasions over 18 months, the car has entered into front collision avoidance mode by unexpectedly swerving the vehicle and braking. Twice I was on the tollway doing 70 mph on a 4 lane expressway and I drove in between two tractor/trailer semis. When I reached mid point, the car braked heavy on it's own and swerved first the right, then to left. In each incident, not only did it scare the hell out of me, I thanked god I avoided a major accident from crashing into the trucks and or being hit from behind. In the third incident (date of this complaint) I was driving over train tracks on two lane road at about 35-40 mph, there were yellow black traffic barriers dividing the narrow roadway at the tracks and the car suddenly braked and swerved, nearly getting me rear ended and putting me down into the culvert around the tracks. In each incident it was difficult to take control of the car back from the collision avoidance.
Corrective Action:
On three separate occasions over 18 months, the car has entered into front collision avoidance mode by unexpectedly swerving the vehicle and braking. Twice I was on the tollway doing 70 mph on a 4 lane expressway and I drove in between two tractor/trailer semis. When I reached mid point, the car braked heavy on it's own and swerved first the right, then to left. In each incident, not only did it scare the hell out of me, I thanked god I avoided a major accident from crashing into the trucks and or being hit from behind. In the third incident (date of this complaint) I was driving over train tracks on two lane road at about 35-40 mph, there were yellow black traffic barriers dividing the narrow roadway at the tracks and the car suddenly braked and swerved, nearly getting me rear ended and putting me down into the culvert around the tracks. In each incident it was difficult to take control of the car back from the collision avoidance.
Additional Notes:
On three separate occasions over 18 months, the car has entered into front collision avoidance mode by unexpectedly swerving the vehicle and braking. Twice I was on the tollway doing 70 mph on a 4 lane expressway and I drove in between two tractor/trailer semis. When I reached mid point, the car braked heavy on it's own and swerved first the right, then to left. In each incident, not only did it scare the hell out of me, I thanked god I avoided a major accident from crashing into the trucks and or being hit from behind. In the third incident (date of this complaint) I was driving over train tracks on two lane road at about 35-40 mph, there were yellow black traffic barriers dividing the narrow roadway at the tracks and the car suddenly braked and swerved, nearly getting me rear ended and putting me down into the culvert around the tracks. In each incident it was difficult to take control of the car back from the collision avoidance.
Mfg Campaign: 11530437
Recall Date: Jul 5, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Corrective Action:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Additional Notes:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Mfg Campaign: 11528240
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Corrective Action:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Additional Notes:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Mfg Campaign: 11528240
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Corrective Action:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Additional Notes:
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Mfg Campaign: 11528240
Recall Date: Jun 22, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.
Corrective Action:
Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.
Additional Notes:
Took the vehicle in for a recall of the trailer tow hitch and was told it would be fixed free of charge. I also got an oil change. Once the work was complete, I was informed that they are unable to fix it and there is no remedy available currently. The consultant told me that the vehicle is at risk of catching on fire while driving and/or parked so I should not park it in my garage. I now have a vehicle that can catch on fire at anytime which is dangerous for myself, any passengers and anyone in the vicinity of the car when it is parked. There is no warning light that came on in the car notifying me of the recall problem and I fear there will also be no warning light when/if it catches on fire. There is not estimated time that a remedy will be available and I believe this to be unacceptable.
Mfg Campaign: 11525110
Recall Date: Jun 2, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Corrective Action:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Additional Notes:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Mfg Campaign: 11522707
Recall Date: May 18, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Corrective Action:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Additional Notes:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Mfg Campaign: 11522707
Recall Date: May 18, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Corrective Action:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Additional Notes:
Backed out of my driveway yesterday morning on way to work, 5/17/23. Driving down my street approx 15 mph to stop sign. As i approached stop sign I pressed on my brakes to stop and my car would not stop, it immediately accelerated and proceeded toward my neighbors house which was directly in front of me. I kept hitting the brakes and it would not stop. I was able to steer away from the home, went up the curb/lawn hit a couple of cable boxes and finally hit a pretty large oak tree on the same neighbors lawn. the car was still running on impact. Had major damage done to automobile (tire blow out/rim dented/front end damage) luckily i was in my neighborhood where the speed limit is 20mph. I had the car towed to Hyundai dealership and am waiting upon inspection and the result of what caused the accident. As of now they have not given me a diagnoses. they keep wanting to say it was driver error, which is completely incorrect. I did obtain a video from my neighbor which doesn't quite show what happened but the sound on the video you can hear the engine accelerate and than right after you can hear the crash impact. I do not want to drive this suv I do not feel safe whether they fix it or not.
Mfg Campaign: 11522707
Recall Date: May 18, 2023
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle experienced phantom braking with the Emergency Braking message displayed. Additionally, the vehicle lost motive power while driving. The manufacturer was made aware of the failure and had the vehicle towed to the dealer; however, no failure was found. The vehicle was not repaired. The failure mileage was approximately 38,955.
Corrective Action:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle experienced phantom braking with the Emergency Braking message displayed. Additionally, the vehicle lost motive power while driving. The manufacturer was made aware of the failure and had the vehicle towed to the dealer; however, no failure was found. The vehicle was not repaired. The failure mileage was approximately 38,955.
Additional Notes:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle experienced phantom braking with the Emergency Braking message displayed. Additionally, the vehicle lost motive power while driving. The manufacturer was made aware of the failure and had the vehicle towed to the dealer; however, no failure was found. The vehicle was not repaired. The failure mileage was approximately 38,955.
Mfg Campaign: 11520484
Recall Date: May 4, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Multiple warning lights came on . Then loss power to the transmission. First time was in July of 2022 less than 2000 miles on it . Almost an accident! Towed to dealer basically did nothing! A few months later went in for oil change they did update to transmission software . Loss power to transmission again 4/8/23 with 7500 on it . This time warning lights came on and loss power to transmission at 55 MPH !Towed to a Hyundai dealership Cleared code and said nothing they could do! Except fixed a recall on the trailer hitch harness. I know there are recalls for this 8 speed dual clutch transmission on other Hyundai vehicles ,but not on my vehicle. Recall number 22V746099 I don’t feel this vehicle is safe for my wife to drive . It’s been sitting in my garage since I got it back from dealership the last time. This recall needs to be expanded!!!
Corrective Action:
Multiple warning lights came on . Then loss power to the transmission. First time was in July of 2022 less than 2000 miles on it . Almost an accident! Towed to dealer basically did nothing! A few months later went in for oil change they did update to transmission software . Loss power to transmission again 4/8/23 with 7500 on it . This time warning lights came on and loss power to transmission at 55 MPH !Towed to a Hyundai dealership Cleared code and said nothing they could do! Except fixed a recall on the trailer hitch harness. I know there are recalls for this 8 speed dual clutch transmission on other Hyundai vehicles ,but not on my vehicle. Recall number 22V746099 I don’t feel this vehicle is safe for my wife to drive . It’s been sitting in my garage since I got it back from dealership the last time. This recall needs to be expanded!!!
Additional Notes:
Multiple warning lights came on . Then loss power to the transmission. First time was in July of 2022 less than 2000 miles on it . Almost an accident! Towed to dealer basically did nothing! A few months later went in for oil change they did update to transmission software . Loss power to transmission again 4/8/23 with 7500 on it . This time warning lights came on and loss power to transmission at 55 MPH !Towed to a Hyundai dealership Cleared code and said nothing they could do! Except fixed a recall on the trailer hitch harness. I know there are recalls for this 8 speed dual clutch transmission on other Hyundai vehicles ,but not on my vehicle. Recall number 22V746099 I don’t feel this vehicle is safe for my wife to drive . It’s been sitting in my garage since I got it back from dealership the last time. This recall needs to be expanded!!!
Mfg Campaign: 11519179
Recall Date: Apr 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.
Corrective Action:
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.
Additional Notes:
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.
Mfg Campaign: 11516315
Recall Date: Apr 10, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.
Corrective Action:
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.
Additional Notes:
On Friday the 7th of April while driving about 40 miles/hr my car lost power in traffic. I pushed gas pedal all way to floor to no avail. Then I was able to get it to move at about 20m/hr for short distance and it cut out and engine lite on as well as a horrible smell like something was burning. It had to be towed into dealer.
Mfg Campaign: 11516315
Recall Date: Apr 10, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while having the vehicle washed, the contact became aware that the front panoramic shield of the sunroof glass was cracked. The vehicle was taken to the dealer and the dealer stated that there were no recalls for the failure. The dealer provided no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480. The contact noted that the failure mileage was 4,865 after coming home from the dealer. The vehicle is scheduled for repair upon waiting for the parts to come in.
Corrective Action:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while having the vehicle washed, the contact became aware that the front panoramic shield of the sunroof glass was cracked. The vehicle was taken to the dealer and the dealer stated that there were no recalls for the failure. The dealer provided no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480. The contact noted that the failure mileage was 4,865 after coming home from the dealer. The vehicle is scheduled for repair upon waiting for the parts to come in.
Additional Notes:
The contact owns a 2022 Hyundai Santa Fe. The contact stated while having the vehicle washed, the contact became aware that the front panoramic shield of the sunroof glass was cracked. The vehicle was taken to the dealer and the dealer stated that there were no recalls for the failure. The dealer provided no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 5,480. The contact noted that the failure mileage was 4,865 after coming home from the dealer. The vehicle is scheduled for repair upon waiting for the parts to come in.
Mfg Campaign: 11516036
Recall Date: Apr 7, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Corrective Action:
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Additional Notes:
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Mfg Campaign: 11514215
Recall Date: Mar 28, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Corrective Action:
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Additional Notes:
I have experienced power loss soon after I bought the car in Dec 2021. While I was driving the car was going in a constant speed of 20 to 30 mph. However hard I pressed the gas, car felt not responsive. Reported this to the service center and was advised that this may be since car is learning my driving habit. Later in december 2022, received a recall 236 letter from hyundai which was mentioning an issue similar to the one I experienced. Took the car for recall and informed me that the software upgrade is done as per manufacturer recommendations. Now on March 28th 2023 while I took the car out in the morning, there was more smoke than usual. And the same issue happened again. The car was not going beyond 20 to 30 mph for around 6 miles. Reported the same to the nearest service center and booked an appointment after 2 weeks . Also sent a complaint to hyundai motors directly
Mfg Campaign: 11514215
Recall Date: Mar 28, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY:TAILGATE
Potential Consequences:
Automatic lift gate not functioning correctly ( maybe during hotter months). Door handle not responsive at times
Corrective Action:
Automatic lift gate not functioning correctly ( maybe during hotter months). Door handle not responsive at times
Additional Notes:
Automatic lift gate not functioning correctly ( maybe during hotter months). Door handle not responsive at times
Mfg Campaign: 11514285
Recall Date: Mar 28, 2023
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