Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 198
Recall Date: Dec 1, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Consumer Complaints
178 ComplaintsHyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING IN A PARKING LOT, THE PARKING BREAK AUTOMATICALLY ENGAGED. APPROX SPEED WAS 15 MPH. REPAIRS STILL BEING WORKED AFTER 5 DAYS. UNKNOWN ROOT CAUSE. ATTEMPTING TO REPLACE THE MOTOR NEXT.
Corrective Action:
WHILE DRIVING IN A PARKING LOT, THE PARKING BREAK AUTOMATICALLY ENGAGED. APPROX SPEED WAS 15 MPH. REPAIRS STILL BEING WORKED AFTER 5 DAYS. UNKNOWN ROOT CAUSE. ATTEMPTING TO REPLACE THE MOTOR NEXT.
Additional Notes:
WHILE DRIVING IN A PARKING LOT, THE PARKING BREAK AUTOMATICALLY ENGAGED. APPROX SPEED WAS 15 MPH. REPAIRS STILL BEING WORKED AFTER 5 DAYS. UNKNOWN ROOT CAUSE. ATTEMPTING TO REPLACE THE MOTOR NEXT.
Mfg Campaign: 11024261
Recall Date: Sep 19, 2017
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON MORE THAN ONE OCCASION I HAVE ALMOST HAD A COLLISION BECAUSE THE OTHER DRIVER WAS COMING INTO MY LANE AND I HONKED MY HORN, BUT IT ISN'T LOUD ENOUGH TO BE HEARD. APPARENTLY THIS HAS BEEN AN ISSUE WITH THE SONATA SINCE 2011.
Corrective Action:
ON MORE THAN ONE OCCASION I HAVE ALMOST HAD A COLLISION BECAUSE THE OTHER DRIVER WAS COMING INTO MY LANE AND I HONKED MY HORN, BUT IT ISN'T LOUD ENOUGH TO BE HEARD. APPARENTLY THIS HAS BEEN AN ISSUE WITH THE SONATA SINCE 2011.
Additional Notes:
ON MORE THAN ONE OCCASION I HAVE ALMOST HAD A COLLISION BECAUSE THE OTHER DRIVER WAS COMING INTO MY LANE AND I HONKED MY HORN, BUT IT ISN'T LOUD ENOUGH TO BE HEARD. APPARENTLY THIS HAS BEEN AN ISSUE WITH THE SONATA SINCE 2011.
Mfg Campaign: 11011908
Recall Date: Aug 1, 2017
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ANTI-COLLISION SYSTEM ACTIVATED WITHOUT ANY OBSTACLES NEAR THE VEHICLE. AN ALARM SOUNDED, AN INDICATOR ON THE INSTRUMENT PANEL DISPLAYED, AND THE BRAKES ENGAGED INDEPENDENTLY. THE FAILURE RECURRED ONCE MORE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF JANESVILLE (2009 MILTON AVE, JANESVILLE, WI 53545), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 09/01/17*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ANTI-COLLISION SYSTEM ACTIVATED WITHOUT ANY OBSTACLES NEAR THE VEHICLE. AN ALARM SOUNDED, AN INDICATOR ON THE INSTRUMENT PANEL DISPLAYED, AND THE BRAKES ENGAGED INDEPENDENTLY. THE FAILURE RECURRED ONCE MORE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF JANESVILLE (2009 MILTON AVE, JANESVILLE, WI 53545), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 09/01/17*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHILE DRIVING 65 MPH, THE ANTI-COLLISION SYSTEM ACTIVATED WITHOUT ANY OBSTACLES NEAR THE VEHICLE. AN ALARM SOUNDED, AN INDICATOR ON THE INSTRUMENT PANEL DISPLAYED, AND THE BRAKES ENGAGED INDEPENDENTLY. THE FAILURE RECURRED ONCE MORE. THE VEHICLE WAS TAKEN TO BOUCHER HYUNDAI OF JANESVILLE (2009 MILTON AVE, JANESVILLE, WI 53545), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 09/01/17*LJ *JS
Mfg Campaign: 11006566
Recall Date: Jul 20, 2017
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON JULY 10TH, 2017 AROUND 6:30 PM PST; WHILE DRIVING ON HIGHWAY 5 WEST AROUND TRACY, CA, THE PANORAMIC SUNROOF SHATTERED WITH A VERY LOUD NOISE. GLASS PIECES SCATTERED ALL OVER. REMAINING PIECE OF THE GLASS AROUND THE ROOF IS CLEARLY VISIBLE RAISED OUTWARD (CONVEX SHAPED) AS IT BLEW UP. EVIDENTLY THERE HAS BEEN SIMILAR INCIDENTS/COMPLAINTS. HYUNDAI MOTORS MUST NOT HAVE SOLD THIS CAR TO US AS THEY KNEW ABOUT THIS PROBLEM WITH THEIR CARS. MY FAMILY COULD HAVE GOT INTO SERIOUS ACCIDENT. I AM STILL SHAKEN UP AS A RESULT OF THIS INCIDENT.
Corrective Action:
ON JULY 10TH, 2017 AROUND 6:30 PM PST; WHILE DRIVING ON HIGHWAY 5 WEST AROUND TRACY, CA, THE PANORAMIC SUNROOF SHATTERED WITH A VERY LOUD NOISE. GLASS PIECES SCATTERED ALL OVER. REMAINING PIECE OF THE GLASS AROUND THE ROOF IS CLEARLY VISIBLE RAISED OUTWARD (CONVEX SHAPED) AS IT BLEW UP. EVIDENTLY THERE HAS BEEN SIMILAR INCIDENTS/COMPLAINTS. HYUNDAI MOTORS MUST NOT HAVE SOLD THIS CAR TO US AS THEY KNEW ABOUT THIS PROBLEM WITH THEIR CARS. MY FAMILY COULD HAVE GOT INTO SERIOUS ACCIDENT. I AM STILL SHAKEN UP AS A RESULT OF THIS INCIDENT.
Additional Notes:
ON JULY 10TH, 2017 AROUND 6:30 PM PST; WHILE DRIVING ON HIGHWAY 5 WEST AROUND TRACY, CA, THE PANORAMIC SUNROOF SHATTERED WITH A VERY LOUD NOISE. GLASS PIECES SCATTERED ALL OVER. REMAINING PIECE OF THE GLASS AROUND THE ROOF IS CLEARLY VISIBLE RAISED OUTWARD (CONVEX SHAPED) AS IT BLEW UP. EVIDENTLY THERE HAS BEEN SIMILAR INCIDENTS/COMPLAINTS. HYUNDAI MOTORS MUST NOT HAVE SOLD THIS CAR TO US AS THEY KNEW ABOUT THIS PROBLEM WITH THEIR CARS. MY FAMILY COULD HAVE GOT INTO SERIOUS ACCIDENT. I AM STILL SHAKEN UP AS A RESULT OF THIS INCIDENT.
Mfg Campaign: 11004290
Recall Date: Jul 11, 2017
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
THERE IS NOISE POOOOK SOUND WHEN I PRESS THE BRAKE PEDAL. IT COME FROM THE BREAKING SYSTEM. MY CAR HAS ONLY 13467 MILES ON IT.THIS SOUND COMES ONCE WHEN I PRESS BRAKE PEDAL. I HEAR THE NOISE WHEN THE VEHICLE IS BETWEEN 10- 40 MILE PER HOUR SPEED. TOOK IT TO SACRAMENTO HYUNDAI FOUND THE DEFECT STILL IN GARAGE. ALSO WHEN PRESS THE BRAKE PEDAL SLOW RELEASE OF THE BREAK.
Corrective Action:
THERE IS NOISE POOOOK SOUND WHEN I PRESS THE BRAKE PEDAL. IT COME FROM THE BREAKING SYSTEM. MY CAR HAS ONLY 13467 MILES ON IT.THIS SOUND COMES ONCE WHEN I PRESS BRAKE PEDAL. I HEAR THE NOISE WHEN THE VEHICLE IS BETWEEN 10- 40 MILE PER HOUR SPEED. TOOK IT TO SACRAMENTO HYUNDAI FOUND THE DEFECT STILL IN GARAGE. ALSO WHEN PRESS THE BRAKE PEDAL SLOW RELEASE OF THE BREAK.
Additional Notes:
THERE IS NOISE POOOOK SOUND WHEN I PRESS THE BRAKE PEDAL. IT COME FROM THE BREAKING SYSTEM. MY CAR HAS ONLY 13467 MILES ON IT.THIS SOUND COMES ONCE WHEN I PRESS BRAKE PEDAL. I HEAR THE NOISE WHEN THE VEHICLE IS BETWEEN 10- 40 MILE PER HOUR SPEED. TOOK IT TO SACRAMENTO HYUNDAI FOUND THE DEFECT STILL IN GARAGE. ALSO WHEN PRESS THE BRAKE PEDAL SLOW RELEASE OF THE BREAK.
Mfg Campaign: 11002078
Recall Date: Jun 29, 2017
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
JUST SAW ON TV CONSUMER REPORTS ABOUT POOR NIGHT VISION WITH SUV HEADLIGHTS AND WAS REMINDED OF A PROBLEM I HAVE THAT MAY AFFECT OTHER VEHICLES HEADLIGHTS. I HAVE A 2016 HYUNDAI SONATA HYBRID. I WAS DRIVING HOME AT NIGHT THIS LAST WINTER DURING A VERY HEAVY WET SNOWSTORM WHEN I NOTICED MY HEADLIGHTS SEEM TO BE GETTING DIMMER AND DIMMER. AT FIRST I THOUGHT THE SNOW STORM WAS JUST GETTING WORSE BUT IT WAS WAY TOO UNSAFE TO STOP AND CHECK THEM SO I JUST DROVE SLOWER AND SLOWER. WHEN I GOT HOME IN MY GARAGE, I NOTICED THAN THERE WAS AT LEAST A COUPLE OF INCHES OF SNOW BUILT UP OVER MY HEADLIGHTS SEVERELY LIMITING HOW MUCH LIGHT WAS PASSING THROUGH THEM. I ALSO NOTICED THAT THE HEADLIGHTS WERE ALSO BURNING WAY TO COOL TO MELT OFF THE SNOW AS OUR OTHER VEHICLES HAD. SO ARE MOST OF THE NEWER HEADLIGHTS BURNING COOLER OR IS THIS JUST A FREAK PROBLEM I HAD?
Corrective Action:
JUST SAW ON TV CONSUMER REPORTS ABOUT POOR NIGHT VISION WITH SUV HEADLIGHTS AND WAS REMINDED OF A PROBLEM I HAVE THAT MAY AFFECT OTHER VEHICLES HEADLIGHTS. I HAVE A 2016 HYUNDAI SONATA HYBRID. I WAS DRIVING HOME AT NIGHT THIS LAST WINTER DURING A VERY HEAVY WET SNOWSTORM WHEN I NOTICED MY HEADLIGHTS SEEM TO BE GETTING DIMMER AND DIMMER. AT FIRST I THOUGHT THE SNOW STORM WAS JUST GETTING WORSE BUT IT WAS WAY TOO UNSAFE TO STOP AND CHECK THEM SO I JUST DROVE SLOWER AND SLOWER. WHEN I GOT HOME IN MY GARAGE, I NOTICED THAN THERE WAS AT LEAST A COUPLE OF INCHES OF SNOW BUILT UP OVER MY HEADLIGHTS SEVERELY LIMITING HOW MUCH LIGHT WAS PASSING THROUGH THEM. I ALSO NOTICED THAT THE HEADLIGHTS WERE ALSO BURNING WAY TO COOL TO MELT OFF THE SNOW AS OUR OTHER VEHICLES HAD. SO ARE MOST OF THE NEWER HEADLIGHTS BURNING COOLER OR IS THIS JUST A FREAK PROBLEM I HAD?
Additional Notes:
JUST SAW ON TV CONSUMER REPORTS ABOUT POOR NIGHT VISION WITH SUV HEADLIGHTS AND WAS REMINDED OF A PROBLEM I HAVE THAT MAY AFFECT OTHER VEHICLES HEADLIGHTS. I HAVE A 2016 HYUNDAI SONATA HYBRID. I WAS DRIVING HOME AT NIGHT THIS LAST WINTER DURING A VERY HEAVY WET SNOWSTORM WHEN I NOTICED MY HEADLIGHTS SEEM TO BE GETTING DIMMER AND DIMMER. AT FIRST I THOUGHT THE SNOW STORM WAS JUST GETTING WORSE BUT IT WAS WAY TOO UNSAFE TO STOP AND CHECK THEM SO I JUST DROVE SLOWER AND SLOWER. WHEN I GOT HOME IN MY GARAGE, I NOTICED THAN THERE WAS AT LEAST A COUPLE OF INCHES OF SNOW BUILT UP OVER MY HEADLIGHTS SEVERELY LIMITING HOW MUCH LIGHT WAS PASSING THROUGH THEM. I ALSO NOTICED THAT THE HEADLIGHTS WERE ALSO BURNING WAY TO COOL TO MELT OFF THE SNOW AS OUR OTHER VEHICLES HAD. SO ARE MOST OF THE NEWER HEADLIGHTS BURNING COOLER OR IS THIS JUST A FREAK PROBLEM I HAD?
Mfg Campaign: 10995027
Recall Date: Jun 13, 2017
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Corrective Action:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Additional Notes:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Mfg Campaign: 10994531
Recall Date: Jun 12, 2017
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Corrective Action:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Additional Notes:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Mfg Campaign: 10994531
Recall Date: Jun 12, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Corrective Action:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Additional Notes:
ABRUPT AND TOTAL LOSS OF ACCELERATION AT FULL THROTTLE AT OR NEAR HIGH RPM SHIFT POINTS. THIS BEHAVIOR CAN BE RELIABLY REPRODUCED BY "FLOORING IT" (ALL THE WAY, INCLUDING KICKDOWN) AND NOT LETTING GO - AS IF ONE IS EXECUTING A PASSING MANEUVER. THE POWER LOSS WILL OCCUR AT THE NEXT SHIFT POINT AFTER KICK DOWN, AND WILL NOT BE CLEARED UNTIL THE ACCELERATOR PEDAL IS RELEASED AND RE-APPLIED - OR AFTER APPROXIMATELY 15 TO 20 SECONDS AFTER THE OCCURRENCE IF THE DRIVER DOES NOT RELEASE THE PEDAL. IN CASES WHERE THE PEDAL IS NOT RELEASED AFTER THE POWER LOSS, THE VEHICLE WILL SURGE SUDDENLY AFTER THE CONDITION HAS CLEARED AND REPEAT THE BEHAVIOR DESCRIBED ABOVE. THIS BEHAVIOR CAN BE REPRODUCED IN ANY DRIVE PROGRAM MODE (ECO, NORMAL, SPORT,) AND IN BOTH AUTOMATIC AND MANUAL SHIFT SELECTION MODES, AND IS ESPECIALLY PREVALENT AT SPEEDS ABOVE 45 MPH WHERE SUDDEN FULL THROTTLE COMMAND CAUSES KICKDOWN. THE DRIVETRAIN SHOULD RESPOND RELIABLY WHEN IT IS COMMANDED FULL-THROTTLE. A SUDDEN POWER LOSS AT A SHIFT POINT DURING A FULL THROTTLE MANEUVER IS UNSAFE: (1) IT DISORIENTATES THE DRIVER AND; (2) CAUSES UN-COMMANDED, UNEXPECTED, AND RAPID CHANGES IN DRIVING FORCE, WEIGHT DISTRIBUTION, FRICTION, AND REACTION FORCES WHICH COULD LEAD TO A LOSS OF CONTROL.
Mfg Campaign: 10994531
Recall Date: Jun 12, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DUAL AIR CONDITIONING DOES NOT OPERATE CORRECTLY. DEALERS EXPLANATION IS THAT IS WAS DESIGNED THAT WAY AND SINCE "IT IS OPERATING AS DESIGNED", THERE IS NOTHING THEY CAN DO. I FILED A FORMAL COMPLAINT WITH HYUNDAI AND HAVE ASKED THEM TO VERIFY THAT THIS "DESIGN" WILL NOT CREATE A FIRE OR ELECTRICAL SHORTAGE. HYUNDAI CONSUMER AFFAIRS CASE#: 10086770 (3/24/17). AFTER SEVERAL UNSATISFACTORY CONVERSATIONS, I WAS GIVEN A SUPERVISOR NAMED ALLY. ALLY WAS POLITE AND ASSURED ME HE WANTED TO GET SOME RESOLUTION. HE CALLED BACK ONCE TO ASSURE ME HE WAS STILL CHECKING INTO IT. ON APRIL 21, 2017, I RECEIVED A CALL FROM A FEMALE WHO IDENTIFIED HERSELF AS ALLY FROM HYUNDAI. I SAID THAT WAS STRANGE, I HAVE BEEN TALKING TO A MALE NAMED ALLY. SHE SAID, "I TOLD THEM THIS WASN'T GOING TO WORK." I ASKED HER TO HAVE THE REAL ALLY CALL ME ON APRIL 24. I NEVER HEARD BACK SO I FOLLOWED UP TUESDAY WITH AN EMAIL, BUT STILL HAVE HEARD NOTHING. I JUST WANT SOME VERIFICATION THAT THERE IS NO WAY THIS DESIGN FLAW WILL CAUSE A FIRE OR ANY OTHER PROBLEM. I WANT TO KNOW HOW LONG THE WARRANTY WILL STAY IN PLACE SINCE I HAVE REPORTED THIS PROBLEM.
Corrective Action:
DUAL AIR CONDITIONING DOES NOT OPERATE CORRECTLY. DEALERS EXPLANATION IS THAT IS WAS DESIGNED THAT WAY AND SINCE "IT IS OPERATING AS DESIGNED", THERE IS NOTHING THEY CAN DO. I FILED A FORMAL COMPLAINT WITH HYUNDAI AND HAVE ASKED THEM TO VERIFY THAT THIS "DESIGN" WILL NOT CREATE A FIRE OR ELECTRICAL SHORTAGE. HYUNDAI CONSUMER AFFAIRS CASE#: 10086770 (3/24/17). AFTER SEVERAL UNSATISFACTORY CONVERSATIONS, I WAS GIVEN A SUPERVISOR NAMED ALLY. ALLY WAS POLITE AND ASSURED ME HE WANTED TO GET SOME RESOLUTION. HE CALLED BACK ONCE TO ASSURE ME HE WAS STILL CHECKING INTO IT. ON APRIL 21, 2017, I RECEIVED A CALL FROM A FEMALE WHO IDENTIFIED HERSELF AS ALLY FROM HYUNDAI. I SAID THAT WAS STRANGE, I HAVE BEEN TALKING TO A MALE NAMED ALLY. SHE SAID, "I TOLD THEM THIS WASN'T GOING TO WORK." I ASKED HER TO HAVE THE REAL ALLY CALL ME ON APRIL 24. I NEVER HEARD BACK SO I FOLLOWED UP TUESDAY WITH AN EMAIL, BUT STILL HAVE HEARD NOTHING. I JUST WANT SOME VERIFICATION THAT THERE IS NO WAY THIS DESIGN FLAW WILL CAUSE A FIRE OR ANY OTHER PROBLEM. I WANT TO KNOW HOW LONG THE WARRANTY WILL STAY IN PLACE SINCE I HAVE REPORTED THIS PROBLEM.
Additional Notes:
DUAL AIR CONDITIONING DOES NOT OPERATE CORRECTLY. DEALERS EXPLANATION IS THAT IS WAS DESIGNED THAT WAY AND SINCE "IT IS OPERATING AS DESIGNED", THERE IS NOTHING THEY CAN DO. I FILED A FORMAL COMPLAINT WITH HYUNDAI AND HAVE ASKED THEM TO VERIFY THAT THIS "DESIGN" WILL NOT CREATE A FIRE OR ELECTRICAL SHORTAGE. HYUNDAI CONSUMER AFFAIRS CASE#: 10086770 (3/24/17). AFTER SEVERAL UNSATISFACTORY CONVERSATIONS, I WAS GIVEN A SUPERVISOR NAMED ALLY. ALLY WAS POLITE AND ASSURED ME HE WANTED TO GET SOME RESOLUTION. HE CALLED BACK ONCE TO ASSURE ME HE WAS STILL CHECKING INTO IT. ON APRIL 21, 2017, I RECEIVED A CALL FROM A FEMALE WHO IDENTIFIED HERSELF AS ALLY FROM HYUNDAI. I SAID THAT WAS STRANGE, I HAVE BEEN TALKING TO A MALE NAMED ALLY. SHE SAID, "I TOLD THEM THIS WASN'T GOING TO WORK." I ASKED HER TO HAVE THE REAL ALLY CALL ME ON APRIL 24. I NEVER HEARD BACK SO I FOLLOWED UP TUESDAY WITH AN EMAIL, BUT STILL HAVE HEARD NOTHING. I JUST WANT SOME VERIFICATION THAT THERE IS NO WAY THIS DESIGN FLAW WILL CAUSE A FIRE OR ANY OTHER PROBLEM. I WANT TO KNOW HOW LONG THE WARRANTY WILL STAY IN PLACE SINCE I HAVE REPORTED THIS PROBLEM.
Mfg Campaign: 10981636
Recall Date: May 1, 2017
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SPONTANEOUS EXPLOSION OF PANORAMIC SUNROOF AS I WAS TRAVELLING DOWN THE HIGHWAY AT ABOUT 60 MPH. NO FOREIGN OBJECT INVOLVED. SOUNDED LIKE A BOMB WENT OFF ABOVE MY HEAD. THANK GOODNESS, THE INNER LINER WAS CLOSED.
Corrective Action:
SPONTANEOUS EXPLOSION OF PANORAMIC SUNROOF AS I WAS TRAVELLING DOWN THE HIGHWAY AT ABOUT 60 MPH. NO FOREIGN OBJECT INVOLVED. SOUNDED LIKE A BOMB WENT OFF ABOVE MY HEAD. THANK GOODNESS, THE INNER LINER WAS CLOSED.
Additional Notes:
SPONTANEOUS EXPLOSION OF PANORAMIC SUNROOF AS I WAS TRAVELLING DOWN THE HIGHWAY AT ABOUT 60 MPH. NO FOREIGN OBJECT INVOLVED. SOUNDED LIKE A BOMB WENT OFF ABOVE MY HEAD. THANK GOODNESS, THE INNER LINER WAS CLOSED.
Mfg Campaign: 10936440
Recall Date: Dec 20, 2016
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ON A DARK OR DIMLY LIT ROAD THE LOW BEAM HEADLIGHTS CREATE A SHARP BOUNDARY LOOKING THROUGH THE WINDSHIELD WITH HEADLIGHT ILLUMINATION ON THE LOWER AREA AND DARKNESS ON TWO THIRDS DOWN FROM THE TOP OF THE VIEWING AREA. IT IS AS IF THE WINDSHIELD HAS A LINE HORIZONTALLY ACROSS IT TWO THIRDS DOWN IN THE FIELD OF VIEW. THE LINE BOUNCES WHEN THE CAR BOUNCES AND DARK UPPER PORTION CAN NOT BE PROPERLY VIEWED THROUGH TO SEE THE ROAD AHEAD. IT IS A SAFETY ISSUE DUE TO POOR VISIBILITY. THE DEALER HAS SAID A FEW TIMES THERE IS NO ISSUE AND NO REPORTED ISSUE. THIS IS A CONTINUOUS FLAW IN THE CAR FROM WHEN WE FIRST PURCHASED IN NOV 2015.
Corrective Action:
ON A DARK OR DIMLY LIT ROAD THE LOW BEAM HEADLIGHTS CREATE A SHARP BOUNDARY LOOKING THROUGH THE WINDSHIELD WITH HEADLIGHT ILLUMINATION ON THE LOWER AREA AND DARKNESS ON TWO THIRDS DOWN FROM THE TOP OF THE VIEWING AREA. IT IS AS IF THE WINDSHIELD HAS A LINE HORIZONTALLY ACROSS IT TWO THIRDS DOWN IN THE FIELD OF VIEW. THE LINE BOUNCES WHEN THE CAR BOUNCES AND DARK UPPER PORTION CAN NOT BE PROPERLY VIEWED THROUGH TO SEE THE ROAD AHEAD. IT IS A SAFETY ISSUE DUE TO POOR VISIBILITY. THE DEALER HAS SAID A FEW TIMES THERE IS NO ISSUE AND NO REPORTED ISSUE. THIS IS A CONTINUOUS FLAW IN THE CAR FROM WHEN WE FIRST PURCHASED IN NOV 2015.
Additional Notes:
ON A DARK OR DIMLY LIT ROAD THE LOW BEAM HEADLIGHTS CREATE A SHARP BOUNDARY LOOKING THROUGH THE WINDSHIELD WITH HEADLIGHT ILLUMINATION ON THE LOWER AREA AND DARKNESS ON TWO THIRDS DOWN FROM THE TOP OF THE VIEWING AREA. IT IS AS IF THE WINDSHIELD HAS A LINE HORIZONTALLY ACROSS IT TWO THIRDS DOWN IN THE FIELD OF VIEW. THE LINE BOUNCES WHEN THE CAR BOUNCES AND DARK UPPER PORTION CAN NOT BE PROPERLY VIEWED THROUGH TO SEE THE ROAD AHEAD. IT IS A SAFETY ISSUE DUE TO POOR VISIBILITY. THE DEALER HAS SAID A FEW TIMES THERE IS NO ISSUE AND NO REPORTED ISSUE. THIS IS A CONTINUOUS FLAW IN THE CAR FROM WHEN WE FIRST PURCHASED IN NOV 2015.
Mfg Campaign: 10929758
Recall Date: Dec 3, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHEN DRIVING THE VEHICLE UP OR DOWN AN HILL, IT FAILED TO MAINTAIN THE DESIRED SPEED. INSTEAD, THE VEHICLE'S SPEED WOULD INCREASE OR DECREASE 5-6 MPH FROM THE DESIRED SPEED. THE CONTACT ALSO STATED THAT THE VEHICLE'S RESUME FEATURE FAILED TO RETURN THE VEHICLE BACK TO THE DESIRED SPEED WHEN DRIVING. THE FEATURE SET THE VEHICLE AT THE AUTOMATIC SET SPEED OF 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DISCOVERED THAT THE SPEED CONTROL ONLY WORKED ON HIGH INCLINE TYPE OF ROAD CONDITIONS. IN ADDITION, THE RESUME FEATURE FAILED. THE VEHICLE'S COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BELIEVED IT MAY BE PART OF THE DESIGN FEATURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHEN DRIVING THE VEHICLE UP OR DOWN AN HILL, IT FAILED TO MAINTAIN THE DESIRED SPEED. INSTEAD, THE VEHICLE'S SPEED WOULD INCREASE OR DECREASE 5-6 MPH FROM THE DESIRED SPEED. THE CONTACT ALSO STATED THAT THE VEHICLE'S RESUME FEATURE FAILED TO RETURN THE VEHICLE BACK TO THE DESIRED SPEED WHEN DRIVING. THE FEATURE SET THE VEHICLE AT THE AUTOMATIC SET SPEED OF 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DISCOVERED THAT THE SPEED CONTROL ONLY WORKED ON HIGH INCLINE TYPE OF ROAD CONDITIONS. IN ADDITION, THE RESUME FEATURE FAILED. THE VEHICLE'S COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BELIEVED IT MAY BE PART OF THE DESIGN FEATURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA HYBRID. WHEN DRIVING THE VEHICLE UP OR DOWN AN HILL, IT FAILED TO MAINTAIN THE DESIRED SPEED. INSTEAD, THE VEHICLE'S SPEED WOULD INCREASE OR DECREASE 5-6 MPH FROM THE DESIRED SPEED. THE CONTACT ALSO STATED THAT THE VEHICLE'S RESUME FEATURE FAILED TO RETURN THE VEHICLE BACK TO THE DESIRED SPEED WHEN DRIVING. THE FEATURE SET THE VEHICLE AT THE AUTOMATIC SET SPEED OF 40 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DISCOVERED THAT THE SPEED CONTROL ONLY WORKED ON HIGH INCLINE TYPE OF ROAD CONDITIONS. IN ADDITION, THE RESUME FEATURE FAILED. THE VEHICLE'S COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND BELIEVED IT MAY BE PART OF THE DESIGN FEATURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR
Mfg Campaign: 10920484
Recall Date: Nov 1, 2016
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
WHILE I WAS DRIVING ON INTERSTATE , MOONROOF/SUNROOF START MAKING AWKWARD NOISE. I NOTED THE MOONROOF HAD CAME OUT OF IT'S POSITION. I HELD WITH ONE HAND AND DRIVE SO THAT OTHER VEHICLES APPROACHING WILL BE SAFE. UNFORTUNATELY I COULD NOT HOLD LONGER DUE TO THE WIND POWER AND IT FLEW BACK AND SHATTERED THE ENTIRE MOONROOF. I JUST WANT THE NHTSA TO BE AWARE OF THIS INCIDENT. *TR
Corrective Action:
WHILE I WAS DRIVING ON INTERSTATE , MOONROOF/SUNROOF START MAKING AWKWARD NOISE. I NOTED THE MOONROOF HAD CAME OUT OF IT'S POSITION. I HELD WITH ONE HAND AND DRIVE SO THAT OTHER VEHICLES APPROACHING WILL BE SAFE. UNFORTUNATELY I COULD NOT HOLD LONGER DUE TO THE WIND POWER AND IT FLEW BACK AND SHATTERED THE ENTIRE MOONROOF. I JUST WANT THE NHTSA TO BE AWARE OF THIS INCIDENT. *TR
Additional Notes:
WHILE I WAS DRIVING ON INTERSTATE , MOONROOF/SUNROOF START MAKING AWKWARD NOISE. I NOTED THE MOONROOF HAD CAME OUT OF IT'S POSITION. I HELD WITH ONE HAND AND DRIVE SO THAT OTHER VEHICLES APPROACHING WILL BE SAFE. UNFORTUNATELY I COULD NOT HOLD LONGER DUE TO THE WIND POWER AND IT FLEW BACK AND SHATTERED THE ENTIRE MOONROOF. I JUST WANT THE NHTSA TO BE AWARE OF THIS INCIDENT. *TR
Mfg Campaign: 10919666
Recall Date: Oct 27, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SIDE OF THE MOUNTAIN). CAR WILL BE TAKEN TO DEALER FOR ANALYSIS AND REPAIR.
Corrective Action:
NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SIDE OF THE MOUNTAIN). CAR WILL BE TAKEN TO DEALER FOR ANALYSIS AND REPAIR.
Additional Notes:
NEW SONATA HYBRID, OWNED 3 MONTHS, MILEAGE 6,000 MILES. RIGHT REAR BRAKES HAVE LOCKED ON TWO DIFFERENT OCCASIONS AT LOW SPEED WHILE NEGOTIATING A HARD LEFT TURN ON A STATE HIGHWAY. BOTH FAILURES OCCURRED AT THE SAME HIGHWAY LOCATION ABOUT A MONTH APART. WHEN THE RIGHT REAR BRAKES LOCKED, THE VEHICLE WAS HARD TO CONTROL AND AS I WAS NEGOTIATING A SHARP TURN ON A MOUNTAIN ROAD, IT WAS TERRIFYING. IF THERE HAD BEEN OTHER VEHICLES COMING IN THE OPPOSING LANE, THERE VERY EASILY COULD HAVE BEEN A HEAD-ON COLLISION OR WORSE (I.E CAR OVER THE SIDE OF THE MOUNTAIN). CAR WILL BE TAKEN TO DEALER FOR ANALYSIS AND REPAIR.
Mfg Campaign: 10899075
Recall Date: Aug 28, 2016
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
MY CAR HAS BEEN IN MOTION AT NIGHTTIME WITH THE HEAD LIGHTS ON, WHILE DRIVING AT 55 TO 75 MPH THE LIGHT IS SPREAD UP ON MY SIDES INSTEAD OF BEING DIRECTLY IN FRONT WHERE THE FOCAL POINT IS NEEDED THE MOST. I HAVE TAKEN THIS UNIT BACK TO DEALERSHIP SEVERAL TIMES AND STILL THE ISSUE IS NOT RESOLVED, I AM TOLD ITS A PROBLEM WITH THE DESIGN. I TRAVEL MOSTLY ON INTERSTATES AND HAVE 20/20 VISION. MY PREVIOUS CARS LIGHTS DID MAKE MY PATH KNOWN TO ME, WITH THIS CAR, I AM SEEING DEFUSED LIGHT AND IT SCARES ME. I'VE MADE IT KNOWN TO MY LAWYER THAT IF I HAVE A WRECK AT HIGH SPEEDS, THEN AN INVESTIGATION OF THIS MAKE AND LINE OF CARS SHOULD BE LOOKED INTO. AM I IN A CAR THAT IS WAITING TO HAVE AN ACCIDENT? OTHERWISE, I LOVE THIS CAR.
Corrective Action:
MY CAR HAS BEEN IN MOTION AT NIGHTTIME WITH THE HEAD LIGHTS ON, WHILE DRIVING AT 55 TO 75 MPH THE LIGHT IS SPREAD UP ON MY SIDES INSTEAD OF BEING DIRECTLY IN FRONT WHERE THE FOCAL POINT IS NEEDED THE MOST. I HAVE TAKEN THIS UNIT BACK TO DEALERSHIP SEVERAL TIMES AND STILL THE ISSUE IS NOT RESOLVED, I AM TOLD ITS A PROBLEM WITH THE DESIGN. I TRAVEL MOSTLY ON INTERSTATES AND HAVE 20/20 VISION. MY PREVIOUS CARS LIGHTS DID MAKE MY PATH KNOWN TO ME, WITH THIS CAR, I AM SEEING DEFUSED LIGHT AND IT SCARES ME. I'VE MADE IT KNOWN TO MY LAWYER THAT IF I HAVE A WRECK AT HIGH SPEEDS, THEN AN INVESTIGATION OF THIS MAKE AND LINE OF CARS SHOULD BE LOOKED INTO. AM I IN A CAR THAT IS WAITING TO HAVE AN ACCIDENT? OTHERWISE, I LOVE THIS CAR.
Additional Notes:
MY CAR HAS BEEN IN MOTION AT NIGHTTIME WITH THE HEAD LIGHTS ON, WHILE DRIVING AT 55 TO 75 MPH THE LIGHT IS SPREAD UP ON MY SIDES INSTEAD OF BEING DIRECTLY IN FRONT WHERE THE FOCAL POINT IS NEEDED THE MOST. I HAVE TAKEN THIS UNIT BACK TO DEALERSHIP SEVERAL TIMES AND STILL THE ISSUE IS NOT RESOLVED, I AM TOLD ITS A PROBLEM WITH THE DESIGN. I TRAVEL MOSTLY ON INTERSTATES AND HAVE 20/20 VISION. MY PREVIOUS CARS LIGHTS DID MAKE MY PATH KNOWN TO ME, WITH THIS CAR, I AM SEEING DEFUSED LIGHT AND IT SCARES ME. I'VE MADE IT KNOWN TO MY LAWYER THAT IF I HAVE A WRECK AT HIGH SPEEDS, THEN AN INVESTIGATION OF THIS MAKE AND LINE OF CARS SHOULD BE LOOKED INTO. AM I IN A CAR THAT IS WAITING TO HAVE AN ACCIDENT? OTHERWISE, I LOVE THIS CAR.
Mfg Campaign: 10888842
Recall Date: Jul 26, 2016
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Corrective Action:
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Additional Notes:
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Mfg Campaign: 10883368
Recall Date: Jul 7, 2016
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Corrective Action:
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Additional Notes:
BRAKES AND EMERGENCY BRAKE FAILED. WARNING LIGHTS CAME ON SLOWED DOWN PULLED OFF ROAD AFTER SHORT TIME LIGHTS WENT OFF. THEN BACK ON AGAIN AND AGAIN NO BRAKES WE WERE IN TRANSIT CROSS COUNTRY. TRAVELING 75 MPH, THE SPEED LIMIT,
Mfg Campaign: 10883368
Recall Date: Jul 7, 2016
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