Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Motor is bad per dealership but will not cover it due to car having a branded title
Corrective Action:
Motor is bad per dealership but will not cover it due to car having a branded title
Additional Notes:
Motor is bad per dealership but will not cover it due to car having a branded title
Mfg Campaign: 11539939
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil consumption and connecting rod bearings. Engine needs replaced
Corrective Action:
Oil consumption and connecting rod bearings. Engine needs replaced
Additional Notes:
Oil consumption and connecting rod bearings. Engine needs replaced
Mfg Campaign: 11538733
Recall Date: Aug 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car stalling at excerallation. Check Engine light on. Insurance companies indicated denying coverage because there are recalls with engine. My rate went up.
Corrective Action:
Car stalling at excerallation. Check Engine light on. Insurance companies indicated denying coverage because there are recalls with engine. My rate went up.
Additional Notes:
Car stalling at excerallation. Check Engine light on. Insurance companies indicated denying coverage because there are recalls with engine. My rate went up.
Mfg Campaign: 11538773
Recall Date: Aug 15, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Timing chain failure at 150k. Unknown cause prior to failure at around 135k miles. Only intermittent vibration or mild vibration while accelerating (pass. Side) Sudden loss of power going into limp mode with check engine light flashing.
Corrective Action:
Timing chain failure at 150k. Unknown cause prior to failure at around 135k miles. Only intermittent vibration or mild vibration while accelerating (pass. Side) Sudden loss of power going into limp mode with check engine light flashing.
Additional Notes:
Timing chain failure at 150k. Unknown cause prior to failure at around 135k miles. Only intermittent vibration or mild vibration while accelerating (pass. Side) Sudden loss of power going into limp mode with check engine light flashing.
Mfg Campaign: 11538171
Recall Date: Aug 13, 2023
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Mfg Campaign: 11537874
Recall Date: Aug 11, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine seized in 2022 and was repaired in 2023 ( dealership had it for almost a year). In 2023 it is now burning 2-3 quarts of oil every (2) weeks
Corrective Action:
The engine seized in 2022 and was repaired in 2023 ( dealership had it for almost a year). In 2023 it is now burning 2-3 quarts of oil every (2) weeks
Additional Notes:
The engine seized in 2022 and was repaired in 2023 ( dealership had it for almost a year). In 2023 it is now burning 2-3 quarts of oil every (2) weeks
Mfg Campaign: 11536437
Recall Date: Aug 4, 2023
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on the highway, there was a sudden beep sound followed by the ABS light, the brake lights turning on, and the traction control light turning on. The vehicle keeps moving and the breaks are not working, and the brake pedal is too tight to press. To avoid a collision on the highway, I used the emergency brake to stop the vehicle If I turn off the engine and then turn it back on, I can drive, but again the same problem begins, and we must use the emergency brake to stop the vehicle. A local Hyundai dealer has been notified about this issue, but it has been 3 days since they have not been able to resolve it
Corrective Action:
While driving on the highway, there was a sudden beep sound followed by the ABS light, the brake lights turning on, and the traction control light turning on. The vehicle keeps moving and the breaks are not working, and the brake pedal is too tight to press. To avoid a collision on the highway, I used the emergency brake to stop the vehicle If I turn off the engine and then turn it back on, I can drive, but again the same problem begins, and we must use the emergency brake to stop the vehicle. A local Hyundai dealer has been notified about this issue, but it has been 3 days since they have not been able to resolve it
Additional Notes:
While driving on the highway, there was a sudden beep sound followed by the ABS light, the brake lights turning on, and the traction control light turning on. The vehicle keeps moving and the breaks are not working, and the brake pedal is too tight to press. To avoid a collision on the highway, I used the emergency brake to stop the vehicle If I turn off the engine and then turn it back on, I can drive, but again the same problem begins, and we must use the emergency brake to stop the vehicle. A local Hyundai dealer has been notified about this issue, but it has been 3 days since they have not been able to resolve it
Mfg Campaign: 11536174
Recall Date: Aug 2, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Corrective Action:
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Additional Notes:
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Mfg Campaign: 11535262
Recall Date: Jul 29, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Corrective Action:
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Additional Notes:
My vehicle is experiencing high oil consumption. An oil light came on for about a second and went out. When I returned home, I checked the oil, and it was empty. We have our oil changed at our dealership everyou 3000-3500 miles. The next time frame, I checked the oil regularly and noticed it was getting low very quickly. When we returned to the dealership we were put on a 1000 mile oil consumption test, then the next time had a combustion chamber cleanse, and then returned at another 1000 miles and the dealership disputed the amount of used oil, and told us if there were additional issues we would need to start over. It continues to burn unusually high, but we are monitoring it. Hyundai says their threshold is a quart every 1000 miles.
Mfg Campaign: 11535262
Recall Date: Jul 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed to work, the oil warning light illuminated. The contact checked the oil and discovered that the oil level was low despite a recent oil change. The contact called her husband who took the vehicle to dealer, and it was confirmed that the low oil level was low; however, the dealer was unable to determine the cause of the failure. The dealer added oil; however, the failure returned several days later. The vehicle was taken back to dealer who determined that an oil consumption test was needed. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed to work, the oil warning light illuminated. The contact checked the oil and discovered that the oil level was low despite a recent oil change. The contact called her husband who took the vehicle to dealer, and it was confirmed that the low oil level was low; however, the dealer was unable to determine the cause of the failure. The dealer added oil; however, the failure returned several days later. The vehicle was taken back to dealer who determined that an oil consumption test was needed. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving at an undisclosed speed to work, the oil warning light illuminated. The contact checked the oil and discovered that the oil level was low despite a recent oil change. The contact called her husband who took the vehicle to dealer, and it was confirmed that the low oil level was low; however, the dealer was unable to determine the cause of the failure. The dealer added oil; however, the failure returned several days later. The vehicle was taken back to dealer who determined that an oil consumption test was needed. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 92,000.
Mfg Campaign: 11534782
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Corrective Action:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Additional Notes:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Mfg Campaign: 11534877
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Corrective Action:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Additional Notes:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Mfg Campaign: 11534877
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Corrective Action:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Additional Notes:
The contact owned a 2016 Hyundai Sonata. The contact stated that the vehicle was previously stolen, and she related the failure to Hyundai Campaign Number: 993. The contact stated while driving 25 MPH, the vehicle accelerated unintendedly to approximately 45 MPH. The contact depressed the brake pedal and the vehicle decelerated. The contact stated that the failure had been reoccurring while driving. The contact stated while driving into the driveway and coming into a complete stop, the vehicle accelerated unintendedly. The contact stated that she quickly depressed the brake pedal however, the vehicle hit the barbecue grill, and the barbecue grill struck the residence. The contact stated that the failure recurred while at the ATM, and the vehicle nearly crashed into another vehicle. Additionally, the contact stated while driving and engaging the turn signal, the turn signal unintendedly activated in the opposite direction. The vehicle was taken to an independent mechanic, where she was informed that unknown repairs needed to be completed on the vehicle. The mechanic referred her to the dealer for the repairs. The dealer was not contacted. The vehicle was not repaired. The vehicle was taken back by the auto finance company. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the dealer. A case was opened. The failure mileage was approximately 53,000.
Mfg Campaign: 11534877
Recall Date: Jul 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving with my child on the highway when the car started to lose power, it felt like something was pulling us the opposite direction. The car began to shake and buck when the check engine light started flashing. The car started to make load terrible noise. I needed to get off the highway it was very dangerous as the speed on the highway is 55mph and I was driving 40 mph when this happened the car would drop in speed. No warning lights went on before this happened, I managed to make it to the local mechanic and he ran diagnostics. It said engine failure, had to tow the car to dealer.
Corrective Action:
I was driving with my child on the highway when the car started to lose power, it felt like something was pulling us the opposite direction. The car began to shake and buck when the check engine light started flashing. The car started to make load terrible noise. I needed to get off the highway it was very dangerous as the speed on the highway is 55mph and I was driving 40 mph when this happened the car would drop in speed. No warning lights went on before this happened, I managed to make it to the local mechanic and he ran diagnostics. It said engine failure, had to tow the car to dealer.
Additional Notes:
I was driving with my child on the highway when the car started to lose power, it felt like something was pulling us the opposite direction. The car began to shake and buck when the check engine light started flashing. The car started to make load terrible noise. I needed to get off the highway it was very dangerous as the speed on the highway is 55mph and I was driving 40 mph when this happened the car would drop in speed. No warning lights went on before this happened, I managed to make it to the local mechanic and he ran diagnostics. It said engine failure, had to tow the car to dealer.
Mfg Campaign: 11534499
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine began smoking while driving without warning. Driver looked at gauges, saw that everything looked normal, then pulled over and exited vehicle. Shortly thereafter (within 15 minutes,) front end of vehicle burned and melted. Vehicle is currently in possession of insurance company for inspection. Car had overheated 2 years before this incident. New thermostat had been installed at that time. Car burned through oil regularly. Driver refilled when filling gas tank. Car was up to date on oil changes.
Corrective Action:
Engine began smoking while driving without warning. Driver looked at gauges, saw that everything looked normal, then pulled over and exited vehicle. Shortly thereafter (within 15 minutes,) front end of vehicle burned and melted. Vehicle is currently in possession of insurance company for inspection. Car had overheated 2 years before this incident. New thermostat had been installed at that time. Car burned through oil regularly. Driver refilled when filling gas tank. Car was up to date on oil changes.
Additional Notes:
Engine began smoking while driving without warning. Driver looked at gauges, saw that everything looked normal, then pulled over and exited vehicle. Shortly thereafter (within 15 minutes,) front end of vehicle burned and melted. Vehicle is currently in possession of insurance company for inspection. Car had overheated 2 years before this incident. New thermostat had been installed at that time. Car burned through oil regularly. Driver refilled when filling gas tank. Car was up to date on oil changes.
Mfg Campaign: 11534594
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint delaminating from the roof of my vehicle. Can cause rust and possibly rust through.
Corrective Action:
Paint delaminating from the roof of my vehicle. Can cause rust and possibly rust through.
Additional Notes:
Paint delaminating from the roof of my vehicle. Can cause rust and possibly rust through.
Mfg Campaign: 11534292
Recall Date: Jul 25, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlight setting changes on its own, it will change when using the blinker or it'll just change on its own. By change I mean the headlights turn off. Even if it's set to auto, they still go completely off. My bulbs don't need to be replaced. It's been happening for a few months now. I can't recall a specific date
Corrective Action:
The headlight setting changes on its own, it will change when using the blinker or it'll just change on its own. By change I mean the headlights turn off. Even if it's set to auto, they still go completely off. My bulbs don't need to be replaced. It's been happening for a few months now. I can't recall a specific date
Additional Notes:
The headlight setting changes on its own, it will change when using the blinker or it'll just change on its own. By change I mean the headlights turn off. Even if it's set to auto, they still go completely off. My bulbs don't need to be replaced. It's been happening for a few months now. I can't recall a specific date
Mfg Campaign: 11533968
Recall Date: Jul 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the vehicle was towed and remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,877.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the vehicle was towed and remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,877.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 35 MPH, the vehicle inadvertently lost motive power before stalling. The contact was able to coast to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic; however, the vehicle was towed and remained at the residence. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,877.
Mfg Campaign: 11533273
Recall Date: Jul 19, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine light came on then battery discharge light and battery light. Engine died while on highway and we had to get the car safely to the side. Nothing gave us a warning this would happen. No noises, light or anything. Took it to mechanic and he said engine seized up
Corrective Action:
Engine light came on then battery discharge light and battery light. Engine died while on highway and we had to get the car safely to the side. Nothing gave us a warning this would happen. No noises, light or anything. Took it to mechanic and he said engine seized up
Additional Notes:
Engine light came on then battery discharge light and battery light. Engine died while on highway and we had to get the car safely to the side. Nothing gave us a warning this would happen. No noises, light or anything. Took it to mechanic and he said engine seized up
Mfg Campaign: 11532801
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Hello, I am writing in reference to my 2016 Hyundai Sonata that was taken to McDonough, Ga Hyundai on March 29-31st for recalls. We purchased the used vehicle in November 2022 with a 3 month warranty. We took the perfectly running car to the dealership to get 2 recalls done and was expecting to receive our car back in the condition that was given to them with the upgrades the following day. However, the next morning we received a call stating that when they took the car out to test it out knocking sounds were heard. The service man stated that the noise was probably the engine getting ready to blow. This was a completely surprise because first, when we took the car in there was no evidence of a blown engine. Next, what do you mean about to blow? These were the direct questions I asked. He informed us that there was a class action suit in reference to these engines and ours would fall into that. He stated to leave our car there because it happened there. We later received a call stating that they needed to file a claim with the Main office and get back with us. We were were provided 2 loaners after 3 weeks of waiting. However, we get a call today stating our car is ready for pick up. Once we get there we were informed that they have been waiting to hear back something and no response from cooperate. We were told the car is drivable and the knocking sound is faint. We were also advised to drive it and let the engine blow and then bring it back. Within 30 minutes the car shuts down without warning and we were stuck on the side if the street. There is several problems with this! One being our safety and safety of others. The next being the dealership knew something was wrong and told us to just leave. Lastly, whatever happened, happened on their watch because they called and told us. Now they are saying the claim was denied because the recall wasn’t done prior. They also put in the system that the recall was done June 30, not March 30
Corrective Action:
Hello, I am writing in reference to my 2016 Hyundai Sonata that was taken to McDonough, Ga Hyundai on March 29-31st for recalls. We purchased the used vehicle in November 2022 with a 3 month warranty. We took the perfectly running car to the dealership to get 2 recalls done and was expecting to receive our car back in the condition that was given to them with the upgrades the following day. However, the next morning we received a call stating that when they took the car out to test it out knocking sounds were heard. The service man stated that the noise was probably the engine getting ready to blow. This was a completely surprise because first, when we took the car in there was no evidence of a blown engine. Next, what do you mean about to blow? These were the direct questions I asked. He informed us that there was a class action suit in reference to these engines and ours would fall into that. He stated to leave our car there because it happened there. We later received a call stating that they needed to file a claim with the Main office and get back with us. We were were provided 2 loaners after 3 weeks of waiting. However, we get a call today stating our car is ready for pick up. Once we get there we were informed that they have been waiting to hear back something and no response from cooperate. We were told the car is drivable and the knocking sound is faint. We were also advised to drive it and let the engine blow and then bring it back. Within 30 minutes the car shuts down without warning and we were stuck on the side if the street. There is several problems with this! One being our safety and safety of others. The next being the dealership knew something was wrong and told us to just leave. Lastly, whatever happened, happened on their watch because they called and told us. Now they are saying the claim was denied because the recall wasn’t done prior. They also put in the system that the recall was done June 30, not March 30
Additional Notes:
Hello, I am writing in reference to my 2016 Hyundai Sonata that was taken to McDonough, Ga Hyundai on March 29-31st for recalls. We purchased the used vehicle in November 2022 with a 3 month warranty. We took the perfectly running car to the dealership to get 2 recalls done and was expecting to receive our car back in the condition that was given to them with the upgrades the following day. However, the next morning we received a call stating that when they took the car out to test it out knocking sounds were heard. The service man stated that the noise was probably the engine getting ready to blow. This was a completely surprise because first, when we took the car in there was no evidence of a blown engine. Next, what do you mean about to blow? These were the direct questions I asked. He informed us that there was a class action suit in reference to these engines and ours would fall into that. He stated to leave our car there because it happened there. We later received a call stating that they needed to file a claim with the Main office and get back with us. We were were provided 2 loaners after 3 weeks of waiting. However, we get a call today stating our car is ready for pick up. Once we get there we were informed that they have been waiting to hear back something and no response from cooperate. We were told the car is drivable and the knocking sound is faint. We were also advised to drive it and let the engine blow and then bring it back. Within 30 minutes the car shuts down without warning and we were stuck on the side if the street. There is several problems with this! One being our safety and safety of others. The next being the dealership knew something was wrong and told us to just leave. Lastly, whatever happened, happened on their watch because they called and told us. Now they are saying the claim was denied because the recall wasn’t done prior. They also put in the system that the recall was done June 30, not March 30
Mfg Campaign: 11531101
Recall Date: Jul 8, 2023
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