HYUNDAI SONATA 2016

Complete listing of complaints and recalls for this vehicle

875
Complaints
7
Recalls

Complaints & Recalls

875 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 21V749000 SAFETY RECALL
469.4K Vehicles Affected
Recall Date: Sep 24, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.

Potential Risk:
A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
FREE Recall Solution:
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 210
Notice Date: Nov 19, 2021
Recall Date: Sep 24, 2021
Hyundai Motor America
NHTSA Campaign: 17V359000 SAFETY RECALL
161.1K Vehicles Affected
Recall Date: Jun 5, 2017
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.

Potential Risk:
If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 164
Notice Date: Aug 4, 2017
Recall Date: Jun 5, 2017
Hyundai Motor America
NHTSA Campaign: 16V726000 SAFETY RECALL
62.8K Vehicles Affected
Recall Date: Oct 11, 2016
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.

Potential Risk:
If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 152
Notice Date: Nov 29, 2016
Recall Date: Oct 11, 2016
Hyundai Motor America
NHTSA Campaign: 16V615000 SAFETY RECALL
1K Vehicles Affected
Recall Date: Aug 24, 2016
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Potential Risk:
A frontal air bag that does not adequately protect the driver's neck may increase their risk of injury in the event of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began October 14, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 148.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 148
Notice Date: Oct 14, 2016
Recall Date: Aug 24, 2016
Hyundai Motor America
NHTSA Campaign: 16V232000 SAFETY RECALL
33 Vehicles Affected
Recall Date: Apr 21, 2016
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.

Potential Risk:
An air bag that does not inflate increases the risk of injury.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 144
Notice Date: Jun 15, 2016
Recall Date: Apr 21, 2016
Hyundai Motor America
NHTSA Campaign: 15V678000 SAFETY RECALL
64.7K Vehicles Affected
Recall Date: Oct 20, 2015
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Potential Risk:
If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 134
Notice Date: Nov 30, 2015
Recall Date: Oct 20, 2015

Consumer Complaints

875 Complaints
Hyundai Motor America
Campaign: 11521461 Other
May 11, 2023
Defect Description:

ENGINE

Potential Consequences:

I have owned my sonata since I bought it in 2016, brand new. Started having issues with having to get more frequent oil changes in 2021, of course after my warranty out. It ‘s supposed to make 5,000 m between changes for synthetic/hm oil, but when it first started the car would be not wanting to run right, jumping, engine seemed to be running rougher, which would happen right around or close to the 3,000mark. From there it got worse and worse. Oil changes started becoming needed at 2,000 or less miles between, so many mechanics say that Hyundai are the worst for burning excessive oil. Fast forward to 2022, even with the oil changes in every 2,000 miles or so, we started having to literally ADD extra oil to the engine between changes, to the point where we would worry and check it about halfway through the 2,000 miles and sure enough very low or barely any oil even in the car??? So we would add about 2-3 quarts, get it back to the right amount. Then at times right before oil change adding 1-2 more quarts. The car would start not running as well every time it deemed it necessary for an oil change, which was way too early AND after adding up to 5 quarts , just did what we had to do bc we kept being told, Hyundai’s are just bad for Burning excessive oil!! Throughout all this, not once did a check engine light, problem indicator light come on to say anything was wrong mind you. Here comes August 2023, oil had been changed yet again and it wasn’t time for even an early change at like 2,000 miles, 1-2 quarts of oil had already been added mind you.. We were driving two of our children home and the car just started bucking, jerking, shaking violently, smoke coming out everywhere, car completely quit operating, had to be towed, has not been driven since. Engine failure needing prob replace, oil level right after incident—surprise barely any oil! 135,000 on it/destroyed bc of excessive oil burn/engine issues, not paid off, missed work, forced to buy new car asap, unacceptable

Corrective Action:

I have owned my sonata since I bought it in 2016, brand new. Started having issues with having to get more frequent oil changes in 2021, of course after my warranty out. It ‘s supposed to make 5,000 m between changes for synthetic/hm oil, but when it first started the car would be not wanting to run right, jumping, engine seemed to be running rougher, which would happen right around or close to the 3,000mark. From there it got worse and worse. Oil changes started becoming needed at 2,000 or less miles between, so many mechanics say that Hyundai are the worst for burning excessive oil. Fast forward to 2022, even with the oil changes in every 2,000 miles or so, we started having to literally ADD extra oil to the engine between changes, to the point where we would worry and check it about halfway through the 2,000 miles and sure enough very low or barely any oil even in the car??? So we would add about 2-3 quarts, get it back to the right amount. Then at times right before oil change adding 1-2 more quarts. The car would start not running as well every time it deemed it necessary for an oil change, which was way too early AND after adding up to 5 quarts , just did what we had to do bc we kept being told, Hyundai’s are just bad for Burning excessive oil!! Throughout all this, not once did a check engine light, problem indicator light come on to say anything was wrong mind you. Here comes August 2023, oil had been changed yet again and it wasn’t time for even an early change at like 2,000 miles, 1-2 quarts of oil had already been added mind you.. We were driving two of our children home and the car just started bucking, jerking, shaking violently, smoke coming out everywhere, car completely quit operating, had to be towed, has not been driven since. Engine failure needing prob replace, oil level right after incident—surprise barely any oil! 135,000 on it/destroyed bc of excessive oil burn/engine issues, not paid off, missed work, forced to buy new car asap, unacceptable

Additional Notes:

I have owned my sonata since I bought it in 2016, brand new. Started having issues with having to get more frequent oil changes in 2021, of course after my warranty out. It ‘s supposed to make 5,000 m between changes for synthetic/hm oil, but when it first started the car would be not wanting to run right, jumping, engine seemed to be running rougher, which would happen right around or close to the 3,000mark. From there it got worse and worse. Oil changes started becoming needed at 2,000 or less miles between, so many mechanics say that Hyundai are the worst for burning excessive oil. Fast forward to 2022, even with the oil changes in every 2,000 miles or so, we started having to literally ADD extra oil to the engine between changes, to the point where we would worry and check it about halfway through the 2,000 miles and sure enough very low or barely any oil even in the car??? So we would add about 2-3 quarts, get it back to the right amount. Then at times right before oil change adding 1-2 more quarts. The car would start not running as well every time it deemed it necessary for an oil change, which was way too early AND after adding up to 5 quarts , just did what we had to do bc we kept being told, Hyundai’s are just bad for Burning excessive oil!! Throughout all this, not once did a check engine light, problem indicator light come on to say anything was wrong mind you. Here comes August 2023, oil had been changed yet again and it wasn’t time for even an early change at like 2,000 miles, 1-2 quarts of oil had already been added mind you.. We were driving two of our children home and the car just started bucking, jerking, shaking violently, smoke coming out everywhere, car completely quit operating, had to be towed, has not been driven since. Engine failure needing prob replace, oil level right after incident—surprise barely any oil! 135,000 on it/destroyed bc of excessive oil burn/engine issues, not paid off, missed work, forced to buy new car asap, unacceptable

Manufacturer: HYUNDAI
Mfg Campaign: 11521461
Notice Date: May 11, 2023
Recall Date: May 11, 2023
Hyundai Motor America
Campaign: 11521277 Other
May 10, 2023
Defect Description:

ENGINE

Potential Consequences:

Brought car at 49k…notices Car started burning oil around 80k.. I went to dealership where I brought the car from and they did a oil consumption.. I was told I passed it around 88k… oil getting worse was told it was my oil pan…120k car started jerking and hesitating on interstate while I was going 70 mph tune up cylinder 3 coil.. changed it… no oil pan leak… 130k jerking and hesitating again while getting off interstate.. same code this time I need a new motor

Corrective Action:

Brought car at 49k…notices Car started burning oil around 80k.. I went to dealership where I brought the car from and they did a oil consumption.. I was told I passed it around 88k… oil getting worse was told it was my oil pan…120k car started jerking and hesitating on interstate while I was going 70 mph tune up cylinder 3 coil.. changed it… no oil pan leak… 130k jerking and hesitating again while getting off interstate.. same code this time I need a new motor

Additional Notes:

Brought car at 49k…notices Car started burning oil around 80k.. I went to dealership where I brought the car from and they did a oil consumption.. I was told I passed it around 88k… oil getting worse was told it was my oil pan…120k car started jerking and hesitating on interstate while I was going 70 mph tune up cylinder 3 coil.. changed it… no oil pan leak… 130k jerking and hesitating again while getting off interstate.. same code this time I need a new motor

Manufacturer: HYUNDAI
Mfg Campaign: 11521277
Notice Date: May 10, 2023
Recall Date: May 10, 2023
Hyundai Motor America
Campaign: 11521344 Other
May 10, 2023
Defect Description:

ENGINE

Potential Consequences:

Engine burning too much oil, about 1/2 quart per month. Dealership said that there was a recall for the engine to be replaced but I must wait until my engine dies. I understand that we may be stranded if we take a long trip. Being the 2nd owner of this car, we never received the letter/notice of the recall. My husband is trying to talk to the Hyundai customer service rep in California to try to get permission to have the engine replaced sooner so that we can stop the over-burning of oil and not be stranded on the road. So far the rep is 5 days past due in calling us back. Can you help us? The car is available for inspection upon request. There were no warning lights indicating a problem only the soot accumlating in the tail pipe. Mu husband also observed blue smoke coming from the tail pipe when I was driving the car and he was following me in his car.

Corrective Action:

Engine burning too much oil, about 1/2 quart per month. Dealership said that there was a recall for the engine to be replaced but I must wait until my engine dies. I understand that we may be stranded if we take a long trip. Being the 2nd owner of this car, we never received the letter/notice of the recall. My husband is trying to talk to the Hyundai customer service rep in California to try to get permission to have the engine replaced sooner so that we can stop the over-burning of oil and not be stranded on the road. So far the rep is 5 days past due in calling us back. Can you help us? The car is available for inspection upon request. There were no warning lights indicating a problem only the soot accumlating in the tail pipe. Mu husband also observed blue smoke coming from the tail pipe when I was driving the car and he was following me in his car.

Additional Notes:

Engine burning too much oil, about 1/2 quart per month. Dealership said that there was a recall for the engine to be replaced but I must wait until my engine dies. I understand that we may be stranded if we take a long trip. Being the 2nd owner of this car, we never received the letter/notice of the recall. My husband is trying to talk to the Hyundai customer service rep in California to try to get permission to have the engine replaced sooner so that we can stop the over-burning of oil and not be stranded on the road. So far the rep is 5 days past due in calling us back. Can you help us? The car is available for inspection upon request. There were no warning lights indicating a problem only the soot accumlating in the tail pipe. Mu husband also observed blue smoke coming from the tail pipe when I was driving the car and he was following me in his car.

Manufacturer: HYUNDAI
Mfg Campaign: 11521344
Notice Date: May 10, 2023
Recall Date: May 10, 2023
Hyundai Motor America
Campaign: 11521445 Other
May 10, 2023
Defect Description:

ENGINE

Potential Consequences:

My 2016 Hyundai Sonata has an oil consumption problem it is using 1 qt of oil for every 532 miles which is causing it to lose power and stall out. The first time it happened I was driving on the highway through a tunnel which put myself in danger of being struck by other vehicles traveling at high speeds I had my car towed to the dealership where they told me it was because my starter had a dead spot in it and then on further investigation they said my car had no oil in it even though I had had my oil changed recently and per manufacturer specs I am supposed to go 5000 miles between oil changes I had to get my timing chain replaced which cost me $3000 dollars and start an oil consumption test after I completed that I was told to have combustion cleaning done because that would fix the problem and then entered into another oil consumption test and my car is still using 1 qt of oil every 532 miles it still loses power while driving and acts like it wants to stall out the dealership advised me I need a full engine replacement and Hyundai has denied the claim twice I’m concerned for my safety while driving because of the issues with the engine

Corrective Action:

My 2016 Hyundai Sonata has an oil consumption problem it is using 1 qt of oil for every 532 miles which is causing it to lose power and stall out. The first time it happened I was driving on the highway through a tunnel which put myself in danger of being struck by other vehicles traveling at high speeds I had my car towed to the dealership where they told me it was because my starter had a dead spot in it and then on further investigation they said my car had no oil in it even though I had had my oil changed recently and per manufacturer specs I am supposed to go 5000 miles between oil changes I had to get my timing chain replaced which cost me $3000 dollars and start an oil consumption test after I completed that I was told to have combustion cleaning done because that would fix the problem and then entered into another oil consumption test and my car is still using 1 qt of oil every 532 miles it still loses power while driving and acts like it wants to stall out the dealership advised me I need a full engine replacement and Hyundai has denied the claim twice I’m concerned for my safety while driving because of the issues with the engine

Additional Notes:

My 2016 Hyundai Sonata has an oil consumption problem it is using 1 qt of oil for every 532 miles which is causing it to lose power and stall out. The first time it happened I was driving on the highway through a tunnel which put myself in danger of being struck by other vehicles traveling at high speeds I had my car towed to the dealership where they told me it was because my starter had a dead spot in it and then on further investigation they said my car had no oil in it even though I had had my oil changed recently and per manufacturer specs I am supposed to go 5000 miles between oil changes I had to get my timing chain replaced which cost me $3000 dollars and start an oil consumption test after I completed that I was told to have combustion cleaning done because that would fix the problem and then entered into another oil consumption test and my car is still using 1 qt of oil every 532 miles it still loses power while driving and acts like it wants to stall out the dealership advised me I need a full engine replacement and Hyundai has denied the claim twice I’m concerned for my safety while driving because of the issues with the engine

Manufacturer: HYUNDAI
Mfg Campaign: 11521445
Notice Date: May 10, 2023
Recall Date: May 10, 2023
Hyundai Motor America
Campaign: 11520894 Other
May 8, 2023
Defect Description:

ENGINE

Potential Consequences:

- HEV Overheat warning light came on - Engine overheat light came on - Message instructing to pull the car over immediately came on - OBD II codes P261F and P2600 were observed when the vehicle was scanned - There is a plethora of similar incidents listed for the Make/Model throughout online forums

Corrective Action:

- HEV Overheat warning light came on - Engine overheat light came on - Message instructing to pull the car over immediately came on - OBD II codes P261F and P2600 were observed when the vehicle was scanned - There is a plethora of similar incidents listed for the Make/Model throughout online forums

Additional Notes:

- HEV Overheat warning light came on - Engine overheat light came on - Message instructing to pull the car over immediately came on - OBD II codes P261F and P2600 were observed when the vehicle was scanned - There is a plethora of similar incidents listed for the Make/Model throughout online forums

Manufacturer: HYUNDAI
Mfg Campaign: 11520894
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Hyundai Motor America
Campaign: 11521063 Other
May 8, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.

Corrective Action:

I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.

Additional Notes:

I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.

Manufacturer: HYUNDAI
Mfg Campaign: 11521063
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Hyundai Motor America
Campaign: 11521063 Other
May 8, 2023
Defect Description:

ENGINE

Potential Consequences:

I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.

Corrective Action:

I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.

Additional Notes:

I purchased a 2016 Hyundai Sonata 2.4L with the Theta II engine back in December 2016. I purchased it as a Hyundai Certified Pre-owned (CPO) vehicle, with the 10 year, 100,000 mi powertrain warranty. The car had approximately 36,000 mi on the odometer. Starting at about 60,000 mi on the odometer, I began to notice excessive engine oil consumption. The factory has made attempts to remedy the issue under the 10 year, 100,000 powertrain warranty coverage, but none have lasted more than 1,000 mi. After 1,000 mi of a "repair" service, the engine is back to consuming lots of engine oil. As a result, I have resorted to checking the dip every time I fuel up, and top off engine oil as it gets consumed. To my estimate, my oil consumption is between 200 to 300 mi per qt of oil consumed, which is well in excess of the factory acceptable levels of 400-500 mi per qt of oil consumed. Then, Hyundai USA's Customer Care's customer reps, case managers, and Hyundai National Managers all have told me in several occasions over the past two years that my car is either "out of warranty" (despite not yet having reached the 10 year, 100,000 mi mark, nor the extended 120,000 mi mark) or that Hyundai has never sold any Hyundai CPO cars with the 10 year, 100,000 mi powertrain warranty in the US, despite my sales records and owner's records indicating that my car came with the warranty. Hyundai is trying to breach its 10/100 powertrain warranty contract and trying to have me pay for the diagnostic and repair costs out of my pocket.

Manufacturer: HYUNDAI
Mfg Campaign: 11521063
Notice Date: May 8, 2023
Recall Date: May 8, 2023
Hyundai Motor America
Campaign: 11520462 Other
May 4, 2023
Defect Description:

ENGINE

Potential Consequences:

My engine is experiencing excessive oil consumption, burning over 1 quart per 1000mi. Engine went into limp mode in December. I pulled into a service station and checked oil after engine cooled off, barely any oil on dipstick. Engine rattles when accelerating quickly. I have been to local dealership 6 times since December of 2022. Still unresolved.

Corrective Action:

My engine is experiencing excessive oil consumption, burning over 1 quart per 1000mi. Engine went into limp mode in December. I pulled into a service station and checked oil after engine cooled off, barely any oil on dipstick. Engine rattles when accelerating quickly. I have been to local dealership 6 times since December of 2022. Still unresolved.

Additional Notes:

My engine is experiencing excessive oil consumption, burning over 1 quart per 1000mi. Engine went into limp mode in December. I pulled into a service station and checked oil after engine cooled off, barely any oil on dipstick. Engine rattles when accelerating quickly. I have been to local dealership 6 times since December of 2022. Still unresolved.

Manufacturer: HYUNDAI
Mfg Campaign: 11520462
Notice Date: May 4, 2023
Recall Date: May 4, 2023
Hyundai Motor America
Campaign: 11519727 Other
May 1, 2023
Defect Description:

ENGINE

Potential Consequences:

The engine seized on my car while I was driving and the car stopped in the middle of the road. The safety of my daughter and I were put at risk. We could have been hit by oncoming cars. The vehicle is available for inspection upon request. The Bob Bell Hyundai of Glen Burnie, MD, confirmed the engine seized. The vehicle has not been inspected by anyone other than Bob Bell. There were no warning lamps, messages or other symptoms of the failure prior to failure.

Corrective Action:

The engine seized on my car while I was driving and the car stopped in the middle of the road. The safety of my daughter and I were put at risk. We could have been hit by oncoming cars. The vehicle is available for inspection upon request. The Bob Bell Hyundai of Glen Burnie, MD, confirmed the engine seized. The vehicle has not been inspected by anyone other than Bob Bell. There were no warning lamps, messages or other symptoms of the failure prior to failure.

Additional Notes:

The engine seized on my car while I was driving and the car stopped in the middle of the road. The safety of my daughter and I were put at risk. We could have been hit by oncoming cars. The vehicle is available for inspection upon request. The Bob Bell Hyundai of Glen Burnie, MD, confirmed the engine seized. The vehicle has not been inspected by anyone other than Bob Bell. There were no warning lamps, messages or other symptoms of the failure prior to failure.

Manufacturer: HYUNDAI
Mfg Campaign: 11519727
Notice Date: May 1, 2023
Recall Date: May 1, 2023
Hyundai Motor America
Campaign: 11519915 Other
May 1, 2023
Defect Description:

ENGINE

Potential Consequences:

Burns excessive oil; Had oil changed less than 500 miles ago and have since had to add a quart of oil;

Corrective Action:

Burns excessive oil; Had oil changed less than 500 miles ago and have since had to add a quart of oil;

Additional Notes:

Burns excessive oil; Had oil changed less than 500 miles ago and have since had to add a quart of oil;

Manufacturer: HYUNDAI
Mfg Campaign: 11519915
Notice Date: May 1, 2023
Recall Date: May 1, 2023
Hyundai Motor America
Campaign: 11519365 Other
Apr 28, 2023
Defect Description:

ENGINE

Potential Consequences:

Car stopped on interstate.. jerking and loss power.. cylinder 3 went out with no warning… car just burning a lot of oil no oil on ground no check engine until car stopped on interstate

Corrective Action:

Car stopped on interstate.. jerking and loss power.. cylinder 3 went out with no warning… car just burning a lot of oil no oil on ground no check engine until car stopped on interstate

Additional Notes:

Car stopped on interstate.. jerking and loss power.. cylinder 3 went out with no warning… car just burning a lot of oil no oil on ground no check engine until car stopped on interstate

Manufacturer: HYUNDAI
Mfg Campaign: 11519365
Notice Date: Apr 28, 2023
Recall Date: Apr 28, 2023
Hyundai Motor America
Campaign: 11519518 Other
Apr 28, 2023
Defect Description:

ENGINE

Potential Consequences:

Catastrophic engine failure. The car stopped running/moving while driving. It has not been inspected by a dealer. All lights came on and car was violently shaking.

Corrective Action:

Catastrophic engine failure. The car stopped running/moving while driving. It has not been inspected by a dealer. All lights came on and car was violently shaking.

Additional Notes:

Catastrophic engine failure. The car stopped running/moving while driving. It has not been inspected by a dealer. All lights came on and car was violently shaking.

Manufacturer: HYUNDAI
Mfg Campaign: 11519518
Notice Date: Apr 28, 2023
Recall Date: Apr 28, 2023
Hyundai Motor America
Campaign: 11518968 Other
Apr 25, 2023
Defect Description:

ENGINE

Potential Consequences:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Corrective Action:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Additional Notes:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Manufacturer: HYUNDAI
Mfg Campaign: 11518968
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Hyundai Motor America
Campaign: 11518968 Other
Apr 25, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Corrective Action:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Additional Notes:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Manufacturer: HYUNDAI
Mfg Campaign: 11518968
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Hyundai Motor America
Campaign: 11518968 Other
Apr 25, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Corrective Action:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Additional Notes:

Knock Sensor, ECM, Engine stalling and loss of connection. Resulting in flashing engine light. Low acceleration. Power reduced to 40 and below Engine misfire.

Manufacturer: HYUNDAI
Mfg Campaign: 11518968
Notice Date: Apr 25, 2023
Recall Date: Apr 25, 2023
Hyundai Motor America
Campaign: 11518669 Other
Apr 24, 2023
Defect Description:

ENGINE

Potential Consequences:

Bought the car in November of 2022 after 2 weeks noticed it started burning oil. Now the engine has seized. Only have had car 5 months. Engine light came on before seizing.

Corrective Action:

Bought the car in November of 2022 after 2 weeks noticed it started burning oil. Now the engine has seized. Only have had car 5 months. Engine light came on before seizing.

Additional Notes:

Bought the car in November of 2022 after 2 weeks noticed it started burning oil. Now the engine has seized. Only have had car 5 months. Engine light came on before seizing.

Manufacturer: HYUNDAI
Mfg Campaign: 11518669
Notice Date: Apr 24, 2023
Recall Date: Apr 24, 2023
Hyundai Motor America
Campaign: 11518688 Other
Apr 24, 2023
Defect Description:

STEERING

Potential Consequences:

The contact owns a 2016 Hyundai Sonata. The contact stated that while turning into a parking spot, the steering wheel seized. The vehicle was taken to an independent mechanic, who informed the contact that the steering shaft and steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

Corrective Action:

The contact owns a 2016 Hyundai Sonata. The contact stated that while turning into a parking spot, the steering wheel seized. The vehicle was taken to an independent mechanic, who informed the contact that the steering shaft and steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

Additional Notes:

The contact owns a 2016 Hyundai Sonata. The contact stated that while turning into a parking spot, the steering wheel seized. The vehicle was taken to an independent mechanic, who informed the contact that the steering shaft and steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 36,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11518688
Notice Date: Apr 24, 2023
Recall Date: Apr 24, 2023
Hyundai Motor America
Campaign: 11518003 Other
Apr 20, 2023
Defect Description:

ENGINE

Potential Consequences:

I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

Corrective Action:

I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

Additional Notes:

I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

Manufacturer: HYUNDAI
Mfg Campaign: 11518003
Notice Date: Apr 20, 2023
Recall Date: Apr 20, 2023
Hyundai Motor America
Campaign: 11518003 Other
Apr 20, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

Corrective Action:

I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

Additional Notes:

I got this car less than a year ago and immediately had issues within the 2nd day of getting it. Called the dealership and they had me take it in to a mechanic who fixed the issues. Since then I have had issues with this car consuming so much oil it's beyond ridiculous. This past Saturday night the car was being driven and all of a sudden the acceleration has become an issue. The car acts as if it doesn't want to go and hesitates. The dealership I got the car from no longer is in business and the loans were sold to another company and I'm not sure why no one is doing anything about the many issues with hyundai cars and their dangerous engine issues. When you're in traffic on the road with your children in the car and cars coming at you with full on speeds (here in alabama 70plus mph on interstate) it's very scary. Hyundai and kia need to take responsibility for these engines people are forking over thousands of dollars for. I'm not even a yr in and having several issues. Oil consumptions and issues with acceleration which seems that it leads to dead engines all the way around. We need help and we need it now. Please assist us with these issues. Thanks

Manufacturer: HYUNDAI
Mfg Campaign: 11518003
Notice Date: Apr 20, 2023
Recall Date: Apr 20, 2023
Hyundai Motor America
Campaign: 11517810 Other
Apr 19, 2023
Defect Description:

ENGINE

Potential Consequences:

RANDOMLY ONE DAY I WAS DRIVING ON THE INNERSATE, THE CAR STARTED JERKING AND THE ENGINE LIGHT WAS BLINKING THEN THE CAR STALLED. I GET MY CAR ROUTINELY MAINTENCED, THEN MY ENGINE WAS KNOCKING AND BLEW UP OIL OUT OF MY ENGINE. I HAVE MY OIL CHANGED EVERY 3,000 MILES, ALSO JUST HAD AN OIL CHANGE 3 WEEKS BEFORE THIS HAPPENED MY CAR JUST NOW HAS REACHED 100,000 AND THEN THE ENGINE BLOWS???? MULIPLE COMPLAINTS HAVE HAPPENED LIKE MINE AND THEY ARE DOING NOTHING

Corrective Action:

RANDOMLY ONE DAY I WAS DRIVING ON THE INNERSATE, THE CAR STARTED JERKING AND THE ENGINE LIGHT WAS BLINKING THEN THE CAR STALLED. I GET MY CAR ROUTINELY MAINTENCED, THEN MY ENGINE WAS KNOCKING AND BLEW UP OIL OUT OF MY ENGINE. I HAVE MY OIL CHANGED EVERY 3,000 MILES, ALSO JUST HAD AN OIL CHANGE 3 WEEKS BEFORE THIS HAPPENED MY CAR JUST NOW HAS REACHED 100,000 AND THEN THE ENGINE BLOWS???? MULIPLE COMPLAINTS HAVE HAPPENED LIKE MINE AND THEY ARE DOING NOTHING

Additional Notes:

RANDOMLY ONE DAY I WAS DRIVING ON THE INNERSATE, THE CAR STARTED JERKING AND THE ENGINE LIGHT WAS BLINKING THEN THE CAR STALLED. I GET MY CAR ROUTINELY MAINTENCED, THEN MY ENGINE WAS KNOCKING AND BLEW UP OIL OUT OF MY ENGINE. I HAVE MY OIL CHANGED EVERY 3,000 MILES, ALSO JUST HAD AN OIL CHANGE 3 WEEKS BEFORE THIS HAPPENED MY CAR JUST NOW HAS REACHED 100,000 AND THEN THE ENGINE BLOWS???? MULIPLE COMPLAINTS HAVE HAPPENED LIKE MINE AND THEY ARE DOING NOTHING

Manufacturer: HYUNDAI
Mfg Campaign: 11517810
Notice Date: Apr 19, 2023
Recall Date: Apr 19, 2023

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