Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter owns a 2016 Hyundai Sonata. The contact stated while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The vehicle was taken to an independent mechanic that was unable to diagnose the vehicle. The vehicle was taken to another independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the engine needed to be replaced and the contact was provided a rental vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was under warranty. The failure mileage was approximately 100,000.
Corrective Action:
The contact's daughter owns a 2016 Hyundai Sonata. The contact stated while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The vehicle was taken to an independent mechanic that was unable to diagnose the vehicle. The vehicle was taken to another independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the engine needed to be replaced and the contact was provided a rental vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was under warranty. The failure mileage was approximately 100,000.
Additional Notes:
The contact's daughter owns a 2016 Hyundai Sonata. The contact stated while her daughter was driving at an undisclosed speed, the check engine warning light illuminated and the engine misfired. The vehicle was taken to an independent mechanic that was unable to diagnose the vehicle. The vehicle was taken to another independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was then taken to the dealer where it was also diagnosed that the engine needed to be replaced and the contact was provided a rental vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was under warranty. The failure mileage was approximately 100,000.
Mfg Campaign: 11480242
Recall Date: Aug 19, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Corrective Action:
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Additional Notes:
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Mfg Campaign: 11479889
Recall Date: Aug 18, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Corrective Action:
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Additional Notes:
Oil Consumption Test Failed, I was originally told if I could prove it was burning oil and not leaking then I would receive a new engine. New engine rejected saying Hyundai no longer warranty engines for that reason. Was told that when motor seized to have it reevaluated for bearing or rod failure. No way to determine bearing or rod was cause of oil consumption without tearing the motor apart. Knocking noise from engine and experienced Engine Failure, resulted in being stranded in middle of highway with my kids 1 yr after oil consumption test. Hyundai rejecting engine replacement due to low compression from cylinders. Not willing to honor their warranty after an obvious lemon of a motor.
Mfg Campaign: 11479889
Recall Date: Aug 18, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In May 2022 after driving approximately 2.5 hours, when I turned off the vehicle and tried to restart, the Hybrid symbol "CHECK HYBRID SYSTEM", after waiting approximately 15 minutes to restart and it started. During this trip this happened several more times. I brought it in to a Auto Zone and he could not diagnose because the light was not appearing. The check engine light also was on but just disappeared. Once I returned from my trip, I brought the vehicle into a Hyundai dealership for diagnosis, however, they said since the lights nor the check engine lights were on, they could not diagnosis. In August 2022 I went on another long distance trip, and the same thing happened, after driving for approximately 2.5 hours and stopping, the vehicle would not restart and the same warning light displayed, "CHECK HYBRID SYSTEM". Again, I waited 15 minutes and the vehicle started, the check engine light remained on for a while and then disappeared. AGAIN, this happened several more times after driving for more than 2.5 hours.
Corrective Action:
In May 2022 after driving approximately 2.5 hours, when I turned off the vehicle and tried to restart, the Hybrid symbol "CHECK HYBRID SYSTEM", after waiting approximately 15 minutes to restart and it started. During this trip this happened several more times. I brought it in to a Auto Zone and he could not diagnose because the light was not appearing. The check engine light also was on but just disappeared. Once I returned from my trip, I brought the vehicle into a Hyundai dealership for diagnosis, however, they said since the lights nor the check engine lights were on, they could not diagnosis. In August 2022 I went on another long distance trip, and the same thing happened, after driving for approximately 2.5 hours and stopping, the vehicle would not restart and the same warning light displayed, "CHECK HYBRID SYSTEM". Again, I waited 15 minutes and the vehicle started, the check engine light remained on for a while and then disappeared. AGAIN, this happened several more times after driving for more than 2.5 hours.
Additional Notes:
In May 2022 after driving approximately 2.5 hours, when I turned off the vehicle and tried to restart, the Hybrid symbol "CHECK HYBRID SYSTEM", after waiting approximately 15 minutes to restart and it started. During this trip this happened several more times. I brought it in to a Auto Zone and he could not diagnose because the light was not appearing. The check engine light also was on but just disappeared. Once I returned from my trip, I brought the vehicle into a Hyundai dealership for diagnosis, however, they said since the lights nor the check engine lights were on, they could not diagnosis. In August 2022 I went on another long distance trip, and the same thing happened, after driving for approximately 2.5 hours and stopping, the vehicle would not restart and the same warning light displayed, "CHECK HYBRID SYSTEM". Again, I waited 15 minutes and the vehicle started, the check engine light remained on for a while and then disappeared. AGAIN, this happened several more times after driving for more than 2.5 hours.
Mfg Campaign: 11480051
Recall Date: Aug 18, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Failure due to the rod bearing recall How was your safety or the safety of others put at risk? Could of caused an accident as the car stopped and I was unable to move it - luckly we were able to pull to the should on the carpool lane. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, we had the tow truck take the vehicle to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Lindon Hyundai Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light came on the day before the engine failed. Other - Driving down the interstate 15 freeway and there was a thumping sound coming from the front center of the car (behind the firewall); check engine light came on and we pulled over the car.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Failure due to the rod bearing recall How was your safety or the safety of others put at risk? Could of caused an accident as the car stopped and I was unable to move it - luckly we were able to pull to the should on the carpool lane. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, we had the tow truck take the vehicle to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Lindon Hyundai Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light came on the day before the engine failed. Other - Driving down the interstate 15 freeway and there was a thumping sound coming from the front center of the car (behind the firewall); check engine light came on and we pulled over the car.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine Failure due to the rod bearing recall How was your safety or the safety of others put at risk? Could of caused an accident as the car stopped and I was unable to move it - luckly we were able to pull to the should on the carpool lane. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, we had the tow truck take the vehicle to the dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, Lindon Hyundai Dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, check engine light came on the day before the engine failed. Other - Driving down the interstate 15 freeway and there was a thumping sound coming from the front center of the car (behind the firewall); check engine light came on and we pulled over the car.
Mfg Campaign: 11480053
Recall Date: Aug 18, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Corrective Action:
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Additional Notes:
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Mfg Campaign: 11479860
Recall Date: Aug 17, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Corrective Action:
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Additional Notes:
I assuming it’s my knock sensor and hopefully the harness or anything doesn’t have to be replaced but my car went go pass 60mph and when I first get up to 16-20mph it jerks then gains a bit of power and also my check engine light came on
Mfg Campaign: 11479860
Recall Date: Aug 17, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2016 Hyundai sonata is burning a lot of oil. I have to constantly put more oil in it. I went to the dealership and they said there is an engine recall to replace the engine but I have to wait until it fails. I don't want to be on the road and my engine seize up and an accident to happen. They said they can't do anything until something happens. That sounds extremely dangerous
Corrective Action:
My 2016 Hyundai sonata is burning a lot of oil. I have to constantly put more oil in it. I went to the dealership and they said there is an engine recall to replace the engine but I have to wait until it fails. I don't want to be on the road and my engine seize up and an accident to happen. They said they can't do anything until something happens. That sounds extremely dangerous
Additional Notes:
My 2016 Hyundai sonata is burning a lot of oil. I have to constantly put more oil in it. I went to the dealership and they said there is an engine recall to replace the engine but I have to wait until it fails. I don't want to be on the road and my engine seize up and an accident to happen. They said they can't do anything until something happens. That sounds extremely dangerous
Mfg Campaign: 11479872
Recall Date: Aug 17, 2022
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Corrective Action:
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Additional Notes:
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Mfg Campaign: 11479322
Recall Date: Aug 15, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Corrective Action:
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Additional Notes:
Somehow, either by design or manufacturing defect, a part in the headlamp assembly melts and causes a gap in the illumination of the lights while driving. Technicians have said that this is a progressive issue, rather than some sudden onset, and multiple people have said they've never experienced this before but are having this issue with the Hyundai Sonata.
Mfg Campaign: 11479322
Recall Date: Aug 15, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The 2016 hyundai sonata keeps losing oil within about 500-800 miles after changing the oil the dipstick shows that the oil needs filled. I have never had to refill the oil so quick after changing on any car I have had. I ended up adding an additive to seal whatever leak or malfunction that the sonata has. I have looked it up and my car does not seam to be the only one with this issue. I never know when its gonna be too low and hurt my engine.
Corrective Action:
The 2016 hyundai sonata keeps losing oil within about 500-800 miles after changing the oil the dipstick shows that the oil needs filled. I have never had to refill the oil so quick after changing on any car I have had. I ended up adding an additive to seal whatever leak or malfunction that the sonata has. I have looked it up and my car does not seam to be the only one with this issue. I never know when its gonna be too low and hurt my engine.
Additional Notes:
The 2016 hyundai sonata keeps losing oil within about 500-800 miles after changing the oil the dipstick shows that the oil needs filled. I have never had to refill the oil so quick after changing on any car I have had. I ended up adding an additive to seal whatever leak or malfunction that the sonata has. I have looked it up and my car does not seam to be the only one with this issue. I never know when its gonna be too low and hurt my engine.
Mfg Campaign: 11478663
Recall Date: Aug 10, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle is highly susceptible to theft. There are multiple articles and videos on how my vehicle and many others made Hyundai and Kia can be stolen in minutes with just a USB drive. This needs to be investigated and fixed immediately.
Corrective Action:
The vehicle is highly susceptible to theft. There are multiple articles and videos on how my vehicle and many others made Hyundai and Kia can be stolen in minutes with just a USB drive. This needs to be investigated and fixed immediately.
Additional Notes:
The vehicle is highly susceptible to theft. There are multiple articles and videos on how my vehicle and many others made Hyundai and Kia can be stolen in minutes with just a USB drive. This needs to be investigated and fixed immediately.
Mfg Campaign: 11477890
Recall Date: Aug 5, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I tried numerous times last year to get my car into the Beaverton Hyundai dealership to address the engine recall each time the service date they would call and cancel due to lack of proper equipment to diagnose. July 19th the vehicle was at the Nampa Hyundai dealership service department for the open recalls. I informed the service department of the loss of power I was experiencing and that no warning lights had come on. Upon completion they stated the engine passed and the smartbox was replaced and car passed the 32 point inspection. On July 22nd the car suffered complete engine failure and had to be towed to the dealership on July 23rd the car was then transferred to the Boise dealership on the 28th on the 29th I was informed they couldn’t diagnose in Nampa that’s why Boise was going to try. On Monday August 1st the service department notified me that there was not enough amps in the battery to diagnose and wants me to pay $275.00 plus tax for a new battery to diagnose. I have been stranded over 400 miles from my home for one because of engine failure they never offered a loaner they have had the car for over a week with no answers! The car suffered complete engine failure on July 22nd so why are they asking me to pay for a new battery on August 1st to diagnose? I truly feel they are avoiding replacing the engine and trying to charge me for something I never had an issue with until the engine failure. I am out a lot of time and money over this issue and I’m disabled this has completely devastated my well being as well as my health due to being 400 miles away from home and needing additional medical care. I want Hyundai to be held accountable for the recall repairs and provide temporary transportation while it’s being addressed.
Corrective Action:
I tried numerous times last year to get my car into the Beaverton Hyundai dealership to address the engine recall each time the service date they would call and cancel due to lack of proper equipment to diagnose. July 19th the vehicle was at the Nampa Hyundai dealership service department for the open recalls. I informed the service department of the loss of power I was experiencing and that no warning lights had come on. Upon completion they stated the engine passed and the smartbox was replaced and car passed the 32 point inspection. On July 22nd the car suffered complete engine failure and had to be towed to the dealership on July 23rd the car was then transferred to the Boise dealership on the 28th on the 29th I was informed they couldn’t diagnose in Nampa that’s why Boise was going to try. On Monday August 1st the service department notified me that there was not enough amps in the battery to diagnose and wants me to pay $275.00 plus tax for a new battery to diagnose. I have been stranded over 400 miles from my home for one because of engine failure they never offered a loaner they have had the car for over a week with no answers! The car suffered complete engine failure on July 22nd so why are they asking me to pay for a new battery on August 1st to diagnose? I truly feel they are avoiding replacing the engine and trying to charge me for something I never had an issue with until the engine failure. I am out a lot of time and money over this issue and I’m disabled this has completely devastated my well being as well as my health due to being 400 miles away from home and needing additional medical care. I want Hyundai to be held accountable for the recall repairs and provide temporary transportation while it’s being addressed.
Additional Notes:
I tried numerous times last year to get my car into the Beaverton Hyundai dealership to address the engine recall each time the service date they would call and cancel due to lack of proper equipment to diagnose. July 19th the vehicle was at the Nampa Hyundai dealership service department for the open recalls. I informed the service department of the loss of power I was experiencing and that no warning lights had come on. Upon completion they stated the engine passed and the smartbox was replaced and car passed the 32 point inspection. On July 22nd the car suffered complete engine failure and had to be towed to the dealership on July 23rd the car was then transferred to the Boise dealership on the 28th on the 29th I was informed they couldn’t diagnose in Nampa that’s why Boise was going to try. On Monday August 1st the service department notified me that there was not enough amps in the battery to diagnose and wants me to pay $275.00 plus tax for a new battery to diagnose. I have been stranded over 400 miles from my home for one because of engine failure they never offered a loaner they have had the car for over a week with no answers! The car suffered complete engine failure on July 22nd so why are they asking me to pay for a new battery on August 1st to diagnose? I truly feel they are avoiding replacing the engine and trying to charge me for something I never had an issue with until the engine failure. I am out a lot of time and money over this issue and I’m disabled this has completely devastated my well being as well as my health due to being 400 miles away from home and needing additional medical care. I want Hyundai to be held accountable for the recall repairs and provide temporary transportation while it’s being addressed.
Mfg Campaign: 11476981
Recall Date: Aug 1, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The knock sensor detection system is messing up
Corrective Action:
The knock sensor detection system is messing up
Additional Notes:
The knock sensor detection system is messing up
Mfg Campaign: 11475544
Recall Date: Jul 24, 2022
Hyundai Motor America
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 16V726000 (Visibility) and the vehicle was repaired. The contact stated that while driving approximately 50 MPH, the moon roof detached from the vehicle. The contact took the vehicle to the dealer who diagnosed the vehicle and stated that the moon roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The failure mileage was 80,142.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 16V726000 (Visibility) and the vehicle was repaired. The contact stated that while driving approximately 50 MPH, the moon roof detached from the vehicle. The contact took the vehicle to the dealer who diagnosed the vehicle and stated that the moon roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The failure mileage was 80,142.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that the vehicle was previously included in NHTSA Campaign Number: 16V726000 (Visibility) and the vehicle was repaired. The contact stated that while driving approximately 50 MPH, the moon roof detached from the vehicle. The contact took the vehicle to the dealer who diagnosed the vehicle and stated that the moon roof needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and filed a case. The failure mileage was 80,142.
Mfg Campaign: 11475089
Recall Date: Jul 21, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light has been on since the car had under 40k miles on it...I took it in and they won't repair without cost to myself although my car was under warranty. I had it looked at again at 79k miles and they still won't do anything about it. This also affects (according to them) how the transmission shifts which is a really hard shift when accelerating. I have had animals (deer and dogs) jump in front of me while driving and my brakes lock up and cause me to swerve out of control.
Corrective Action:
ABS light has been on since the car had under 40k miles on it...I took it in and they won't repair without cost to myself although my car was under warranty. I had it looked at again at 79k miles and they still won't do anything about it. This also affects (according to them) how the transmission shifts which is a really hard shift when accelerating. I have had animals (deer and dogs) jump in front of me while driving and my brakes lock up and cause me to swerve out of control.
Additional Notes:
ABS light has been on since the car had under 40k miles on it...I took it in and they won't repair without cost to myself although my car was under warranty. I had it looked at again at 79k miles and they still won't do anything about it. This also affects (according to them) how the transmission shifts which is a really hard shift when accelerating. I have had animals (deer and dogs) jump in front of me while driving and my brakes lock up and cause me to swerve out of control.
Mfg Campaign: 11474708
Recall Date: Jul 19, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.
Corrective Action:
On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.
Additional Notes:
On Thursday June 30th my 2016 Hyundai Sonata started jerking and stopped on me. The check engine light or any of the warning lights did not come on to warn me of any issues on any of the previous days. Since i was at Wal Mart I was able to get it pushed into the service center. The service techs there said that there was no oil in the car and only sludge came out. They changed the oil and I was able to get the car home. The car shook violently as I drove it but I was still able to get it home. Once I was home I lifted the hood to check the engine and noticed the engine covered in oil.I immediately called the dealership and they asked me to call Hyundai Consumer Affairs as oil consumption was a known issue with the Hyundai Sonata. The consumer affairs agent gave me a case number. I had the car towed to Vandegriff Hyundai in Arlington, TX on that same day and waited for a phone call. On 7/18/2022 I was contacted by Hyundai Consumer Affairs and told that the car has two issues. The first issue was that the car was misfiring and the second issue is that the car was burning oil. They told me that I would have to pay out of pocket for new spark plugs and a new coil and that the issue with the car misfiring would be fixed after that. They also told me that I would still have the issue with the car consuming oil and that I would have to pay out of pocket to get the carburetor flushed and cleaned. They also stated that it was not a guarantee that whole motor would be an issue after that. This is a safety issue because the car could have stopped in an unsafe area, on a train track or in heavy traffic where other cars could have slammed into my car as there was no warning or check engine light that told me that the motor would stop abruptly like it did that day.
Mfg Campaign: 11474745
Recall Date: Jul 19, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
July 16 2022 I was driving with my family (wife and kid) about 65 MPH on 91 Fwy around 9:00 A.M. lane #2 - my 2016 Hyundai Sonata started to shake and ultimately engine shut down middle freeway - many cars driving behind me was trying to dodge my car to my left and to my right - avoiding hitting my stall car -it was scaring things ever happen to me and family. Subsequently doing researching about my vehicle - I found out the car had problems with the engine and many recall items related engine problems. I never received any information (email, letters & text) about any recalls or issue regarding my 2016 Hyundai Sonata since I bought the vehicle used from the Hyundai dealership in 1307 Kettering Dr. Ontario CA 91761. My vehicle now is in another Hyundai dealership sevice shop being evaluated for engine problems. Getting alot run around from this Hyundai dealership (9898 Trask Ave. Garden Grove CA). Waiting around for two hours No one seem to care or wants to take any responsibility. Service reps already asking me money to do vehicle inspection ($500) and service for new engine. Everything is about financial gain. If I knew what Hyundai Corporation is doing - I should never buy a Hyundai Hyundai is risking my life for financial gain. I email Hyundai Corporation about my car and concerns. Currently waiting for response.
Corrective Action:
July 16 2022 I was driving with my family (wife and kid) about 65 MPH on 91 Fwy around 9:00 A.M. lane #2 - my 2016 Hyundai Sonata started to shake and ultimately engine shut down middle freeway - many cars driving behind me was trying to dodge my car to my left and to my right - avoiding hitting my stall car -it was scaring things ever happen to me and family. Subsequently doing researching about my vehicle - I found out the car had problems with the engine and many recall items related engine problems. I never received any information (email, letters & text) about any recalls or issue regarding my 2016 Hyundai Sonata since I bought the vehicle used from the Hyundai dealership in 1307 Kettering Dr. Ontario CA 91761. My vehicle now is in another Hyundai dealership sevice shop being evaluated for engine problems. Getting alot run around from this Hyundai dealership (9898 Trask Ave. Garden Grove CA). Waiting around for two hours No one seem to care or wants to take any responsibility. Service reps already asking me money to do vehicle inspection ($500) and service for new engine. Everything is about financial gain. If I knew what Hyundai Corporation is doing - I should never buy a Hyundai Hyundai is risking my life for financial gain. I email Hyundai Corporation about my car and concerns. Currently waiting for response.
Additional Notes:
July 16 2022 I was driving with my family (wife and kid) about 65 MPH on 91 Fwy around 9:00 A.M. lane #2 - my 2016 Hyundai Sonata started to shake and ultimately engine shut down middle freeway - many cars driving behind me was trying to dodge my car to my left and to my right - avoiding hitting my stall car -it was scaring things ever happen to me and family. Subsequently doing researching about my vehicle - I found out the car had problems with the engine and many recall items related engine problems. I never received any information (email, letters & text) about any recalls or issue regarding my 2016 Hyundai Sonata since I bought the vehicle used from the Hyundai dealership in 1307 Kettering Dr. Ontario CA 91761. My vehicle now is in another Hyundai dealership sevice shop being evaluated for engine problems. Getting alot run around from this Hyundai dealership (9898 Trask Ave. Garden Grove CA). Waiting around for two hours No one seem to care or wants to take any responsibility. Service reps already asking me money to do vehicle inspection ($500) and service for new engine. Everything is about financial gain. If I knew what Hyundai Corporation is doing - I should never buy a Hyundai Hyundai is risking my life for financial gain. I email Hyundai Corporation about my car and concerns. Currently waiting for response.
Mfg Campaign: 11474615
Recall Date: Jul 18, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Mfg Campaign: 11474079
Recall Date: Jul 15, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 55 MPH, he became aware of smoke coming from underneath the hood of the vehicle. The contact veered to the side of the road and exited the vehicle. The TPMS, oil pressure, power train, and battery warning lights along with an unknown warning light were illuminated. The contact veered to the side of the road. Upon opening the hood to inspect the vehicle, the contact noticed that oil was leaking onto the ground. The vehicle was towed to the local dealer where it was diagnosed that the engine needed to be replaced, the transmission needed to be flushed, and the drivebelt needed to be replaced. The dealer also diagnosed that the failure was associated NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 138,100.
Mfg Campaign: 11474079
Recall Date: Jul 15, 2022
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