Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Manufacturer paint is peeling off hood of car. Problem has been confirmed and photographed by Speck Hyundai. Vehicle and component was inspected by manufacturer.
Corrective Action:
Manufacturer paint is peeling off hood of car. Problem has been confirmed and photographed by Speck Hyundai. Vehicle and component was inspected by manufacturer.
Additional Notes:
Manufacturer paint is peeling off hood of car. Problem has been confirmed and photographed by Speck Hyundai. Vehicle and component was inspected by manufacturer.
Mfg Campaign: 11457041
Recall Date: Mar 16, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Corrective Action:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Additional Notes:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Mfg Campaign: 11456782
Recall Date: Mar 15, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Corrective Action:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Additional Notes:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Mfg Campaign: 11456782
Recall Date: Mar 15, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Corrective Action:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Additional Notes:
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off
Mfg Campaign: 11456782
Recall Date: Mar 15, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles . I'm told that this is normal for this type of engine ??? is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter
Corrective Action:
My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles . I'm told that this is normal for this type of engine ??? is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter
Additional Notes:
My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles . I'm told that this is normal for this type of engine ??? is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter
Mfg Campaign: 11456302
Recall Date: Mar 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated upon accelerating from a complete stop at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart and emitted an abnormal grinding sound. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the motor had failed and needed to be replaced. The contact was advised by the dealer that the failure was related to Hyundai Service Campaign Number: 953, regarding the Knock Sensor Detection System (KSDS). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated upon accelerating from a complete stop at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart and emitted an abnormal grinding sound. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the motor had failed and needed to be replaced. The contact was advised by the dealer that the failure was related to Hyundai Service Campaign Number: 953, regarding the Knock Sensor Detection System (KSDS). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated upon accelerating from a complete stop at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart and emitted an abnormal grinding sound. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the motor had failed and needed to be replaced. The contact was advised by the dealer that the failure was related to Hyundai Service Campaign Number: 953, regarding the Knock Sensor Detection System (KSDS). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.
Mfg Campaign: 11456003
Recall Date: Mar 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Took car to accredited service center for routine oil change early. Was given an opinion that the their was internal engine damage and that my engine would blow out if car was continued to be driven. I then had it towed to Hyundai dealership to be serviced and to get a second opinion. Service was done, and told it was a simple issue, after paying $400 after services were complete, I left feeling relieved it wasn’t a bigger issue. Not less than maybe 6 hours later, early sunday morning, I was driving at night on the road and my engine completely blew out on me. My safety was put at risk and others around me on the road as well because I could have caused an accident, if I had been on the high-way going a higher MPH, my engine would have more than likely caught on fire or possibly have caused an accident. Clearly the issue was not fixed and they sent me to drive in a car that was faulty and not fixed, endangering my life and possibly others around me. It has only been inspected by hyundai, but clearly inspection by them is inadequate. No engine light warnings ever appeared. Oil light would occasionally flash on and off but I didn’t think anything of it because, 1) no loud sounds/vibrations were happening, 2) my next oil change service wasn’t until almost over 1,000 miles, as I regularly keep up with maintenance on my vehicle. I would say the on and off oil light was flashing maybe for about a week or so, and this was NOT after prior oil change, this occurred miles and miles after. I have attach pictures from the 1st opinion service, as well as the service I received from Hyundai before incident occured. I have also if needed to be provided, documentation of routine maintenance by Hyundai Dealership and from an accredited service center by the Better Business of Bureau.
Corrective Action:
Took car to accredited service center for routine oil change early. Was given an opinion that the their was internal engine damage and that my engine would blow out if car was continued to be driven. I then had it towed to Hyundai dealership to be serviced and to get a second opinion. Service was done, and told it was a simple issue, after paying $400 after services were complete, I left feeling relieved it wasn’t a bigger issue. Not less than maybe 6 hours later, early sunday morning, I was driving at night on the road and my engine completely blew out on me. My safety was put at risk and others around me on the road as well because I could have caused an accident, if I had been on the high-way going a higher MPH, my engine would have more than likely caught on fire or possibly have caused an accident. Clearly the issue was not fixed and they sent me to drive in a car that was faulty and not fixed, endangering my life and possibly others around me. It has only been inspected by hyundai, but clearly inspection by them is inadequate. No engine light warnings ever appeared. Oil light would occasionally flash on and off but I didn’t think anything of it because, 1) no loud sounds/vibrations were happening, 2) my next oil change service wasn’t until almost over 1,000 miles, as I regularly keep up with maintenance on my vehicle. I would say the on and off oil light was flashing maybe for about a week or so, and this was NOT after prior oil change, this occurred miles and miles after. I have attach pictures from the 1st opinion service, as well as the service I received from Hyundai before incident occured. I have also if needed to be provided, documentation of routine maintenance by Hyundai Dealership and from an accredited service center by the Better Business of Bureau.
Additional Notes:
Took car to accredited service center for routine oil change early. Was given an opinion that the their was internal engine damage and that my engine would blow out if car was continued to be driven. I then had it towed to Hyundai dealership to be serviced and to get a second opinion. Service was done, and told it was a simple issue, after paying $400 after services were complete, I left feeling relieved it wasn’t a bigger issue. Not less than maybe 6 hours later, early sunday morning, I was driving at night on the road and my engine completely blew out on me. My safety was put at risk and others around me on the road as well because I could have caused an accident, if I had been on the high-way going a higher MPH, my engine would have more than likely caught on fire or possibly have caused an accident. Clearly the issue was not fixed and they sent me to drive in a car that was faulty and not fixed, endangering my life and possibly others around me. It has only been inspected by hyundai, but clearly inspection by them is inadequate. No engine light warnings ever appeared. Oil light would occasionally flash on and off but I didn’t think anything of it because, 1) no loud sounds/vibrations were happening, 2) my next oil change service wasn’t until almost over 1,000 miles, as I regularly keep up with maintenance on my vehicle. I would say the on and off oil light was flashing maybe for about a week or so, and this was NOT after prior oil change, this occurred miles and miles after. I have attach pictures from the 1st opinion service, as well as the service I received from Hyundai before incident occured. I have also if needed to be provided, documentation of routine maintenance by Hyundai Dealership and from an accredited service center by the Better Business of Bureau.
Mfg Campaign: 11455526
Recall Date: Mar 7, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving 55-65 MPH, the oil warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an oil leak. The oil pressure sender was replaced. The contact stated that upon taking the vehicle to the dealer for an unknown recall repair, he notified the dealer of the oil leak failure; however, the dealer informed the contact that no issues were found. The contact stated that after servicing the vehicle at the dealer, the vehicle began to overheat while driving. The vehicle was taken to another independent mechanic who diagnosed that oil was leaking from around the valve cover gasket. The cause of the vehicle overheating was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving 55-65 MPH, the oil warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an oil leak. The oil pressure sender was replaced. The contact stated that upon taking the vehicle to the dealer for an unknown recall repair, he notified the dealer of the oil leak failure; however, the dealer informed the contact that no issues were found. The contact stated that after servicing the vehicle at the dealer, the vehicle began to overheat while driving. The vehicle was taken to another independent mechanic who diagnosed that oil was leaking from around the valve cover gasket. The cause of the vehicle overheating was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated that while driving 55-65 MPH, the oil warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with an oil leak. The oil pressure sender was replaced. The contact stated that upon taking the vehicle to the dealer for an unknown recall repair, he notified the dealer of the oil leak failure; however, the dealer informed the contact that no issues were found. The contact stated that after servicing the vehicle at the dealer, the vehicle began to overheat while driving. The vehicle was taken to another independent mechanic who diagnosed that oil was leaking from around the valve cover gasket. The cause of the vehicle overheating was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was unknown.
Mfg Campaign: 11454900
Recall Date: Mar 2, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming a quart of oil every 400 miles.
Corrective Action:
Engine is consuming a quart of oil every 400 miles.
Additional Notes:
Engine is consuming a quart of oil every 400 miles.
Mfg Campaign: 11454664
Recall Date: Mar 1, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Unknown Vehicle made knocking noises and completely cut off on me . The vehicle had an oil change 1 month ago .
Corrective Action:
Unknown Vehicle made knocking noises and completely cut off on me . The vehicle had an oil change 1 month ago .
Additional Notes:
Unknown Vehicle made knocking noises and completely cut off on me . The vehicle had an oil change 1 month ago .
Mfg Campaign: 11454517
Recall Date: Feb 28, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car began to knock and lacked acceleration. I took it to a dealer and spent $300 on replacement of plugs and it seemed to be working fine. One month later on the highway, the car completely lost power and would no longer accelerate. I found online that the engine had been recalled and the warranty extended to 120K miles. Hyundai paid for a tow to the dealership. The dealership determined that the engine needed to be replaced and thought Hyundai would replace the engine due to the recall, but the replacement was denied by Hyundai. I do not not know at this point on what grounds, but the car has 117,000 miles on it and should be within the extended warranty period because of the recall. The estimate for replacement of the engine is $8000. I've only had the car a few months and expected to get at least a few years out of this vehicle.
Corrective Action:
Car began to knock and lacked acceleration. I took it to a dealer and spent $300 on replacement of plugs and it seemed to be working fine. One month later on the highway, the car completely lost power and would no longer accelerate. I found online that the engine had been recalled and the warranty extended to 120K miles. Hyundai paid for a tow to the dealership. The dealership determined that the engine needed to be replaced and thought Hyundai would replace the engine due to the recall, but the replacement was denied by Hyundai. I do not not know at this point on what grounds, but the car has 117,000 miles on it and should be within the extended warranty period because of the recall. The estimate for replacement of the engine is $8000. I've only had the car a few months and expected to get at least a few years out of this vehicle.
Additional Notes:
Car began to knock and lacked acceleration. I took it to a dealer and spent $300 on replacement of plugs and it seemed to be working fine. One month later on the highway, the car completely lost power and would no longer accelerate. I found online that the engine had been recalled and the warranty extended to 120K miles. Hyundai paid for a tow to the dealership. The dealership determined that the engine needed to be replaced and thought Hyundai would replace the engine due to the recall, but the replacement was denied by Hyundai. I do not not know at this point on what grounds, but the car has 117,000 miles on it and should be within the extended warranty period because of the recall. The estimate for replacement of the engine is $8000. I've only had the car a few months and expected to get at least a few years out of this vehicle.
Mfg Campaign: 11454194
Recall Date: Feb 25, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.
Corrective Action:
Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.
Additional Notes:
Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.
Mfg Campaign: 11453886
Recall Date: Feb 24, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.
Corrective Action:
Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.
Additional Notes:
Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.
Mfg Campaign: 11453447
Recall Date: Feb 22, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car started bucking and slowing on freeway. Took car to dealership October 2021 after 2 weeks, I was informed the car needed a new engine. A few days later I was informed, my battery needed replacement. Three months later, January 31, 2022 while in the freeway, my car started bucking then decelerated from 70 mph to 10-20 mph on the freeway ( only reached 40 mph going down hill). Check HEV system and Check Hybrid system indicator triangles were on. Battery light indicator and engine light indicator also on. I had car towed to dealership. I was informed I needed two plugs replaced. 2 weeks later, the same problem happened again on February 19, 2022 I was informed, I needed two plugs replaced. The plugs were replaced. This time it wasn’t two weeks before the same thing happened again. Warning lights displayed: check HEV system, check Hybrid System, battery and engine lights are on. Car doesn’t accelerate over 15 mph. This vehicle has had several recalls, which I am told all recalls check out fine. No one can find a reason why the HEV, battery and engine lights are on. In the meantime, I’ve purchased a battery, spark plugs, rented a car, spent almost $1000. This vehicle is hazardous and an accident waiting to happen. There has been at least a few engine and electrical recalls. I don’t understand why the car is passing the recalls, but exhibits the problems mentioned on recall. I feel like the dealership is waiting for my engine to fall out of warranty. Either the mechanic or machine isn’t fully operational. I don’t want to be on a freeway the next time my vehicle stops and have an 18 wheeler or other vehicle run into me.
Corrective Action:
Car started bucking and slowing on freeway. Took car to dealership October 2021 after 2 weeks, I was informed the car needed a new engine. A few days later I was informed, my battery needed replacement. Three months later, January 31, 2022 while in the freeway, my car started bucking then decelerated from 70 mph to 10-20 mph on the freeway ( only reached 40 mph going down hill). Check HEV system and Check Hybrid system indicator triangles were on. Battery light indicator and engine light indicator also on. I had car towed to dealership. I was informed I needed two plugs replaced. 2 weeks later, the same problem happened again on February 19, 2022 I was informed, I needed two plugs replaced. The plugs were replaced. This time it wasn’t two weeks before the same thing happened again. Warning lights displayed: check HEV system, check Hybrid System, battery and engine lights are on. Car doesn’t accelerate over 15 mph. This vehicle has had several recalls, which I am told all recalls check out fine. No one can find a reason why the HEV, battery and engine lights are on. In the meantime, I’ve purchased a battery, spark plugs, rented a car, spent almost $1000. This vehicle is hazardous and an accident waiting to happen. There has been at least a few engine and electrical recalls. I don’t understand why the car is passing the recalls, but exhibits the problems mentioned on recall. I feel like the dealership is waiting for my engine to fall out of warranty. Either the mechanic or machine isn’t fully operational. I don’t want to be on a freeway the next time my vehicle stops and have an 18 wheeler or other vehicle run into me.
Additional Notes:
Car started bucking and slowing on freeway. Took car to dealership October 2021 after 2 weeks, I was informed the car needed a new engine. A few days later I was informed, my battery needed replacement. Three months later, January 31, 2022 while in the freeway, my car started bucking then decelerated from 70 mph to 10-20 mph on the freeway ( only reached 40 mph going down hill). Check HEV system and Check Hybrid system indicator triangles were on. Battery light indicator and engine light indicator also on. I had car towed to dealership. I was informed I needed two plugs replaced. 2 weeks later, the same problem happened again on February 19, 2022 I was informed, I needed two plugs replaced. The plugs were replaced. This time it wasn’t two weeks before the same thing happened again. Warning lights displayed: check HEV system, check Hybrid System, battery and engine lights are on. Car doesn’t accelerate over 15 mph. This vehicle has had several recalls, which I am told all recalls check out fine. No one can find a reason why the HEV, battery and engine lights are on. In the meantime, I’ve purchased a battery, spark plugs, rented a car, spent almost $1000. This vehicle is hazardous and an accident waiting to happen. There has been at least a few engine and electrical recalls. I don’t understand why the car is passing the recalls, but exhibits the problems mentioned on recall. I feel like the dealership is waiting for my engine to fall out of warranty. Either the mechanic or machine isn’t fully operational. I don’t want to be on a freeway the next time my vehicle stops and have an 18 wheeler or other vehicle run into me.
Mfg Campaign: 11453171
Recall Date: Feb 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11453245
Recall Date: Feb 21, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
my 2016 Sonata SE vin #[XXX] has a engine recall, Hyundai gave me a lifetime Warranty of the engine and power train. the Sonata has 84577 miles on the engine and is using 1 QT of oil per 1,000 miles. took the car to Bentley Hyundai in Huntsville ,Al. for an oil change and to see what they will do about the oil issue. I'm to bring the car back to them in 1,000 miles for them to check out how much oil the car is using. I was told that even with the lifetime Warranty of the engine and power train that with the engine using a quart of oil that Hyundai won't do many thing to take care of the problem. If the engine was given a Lifetime warranty by Hyundai why won't they do any thing to correct the oil problem. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11453245
Recall Date: Feb 21, 2022
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Corrective Action:
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Additional Notes:
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Mfg Campaign: 11453325
Recall Date: Feb 21, 2022
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Corrective Action:
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Additional Notes:
For no apparent reason and very little passenger usage the seat sensor for the passenger air bag is supposedly not working properly and if there is an accident the air bag may not deploy.
Mfg Campaign: 11453325
Recall Date: Feb 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Corrective Action:
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Additional Notes:
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Mfg Campaign: 11452564
Recall Date: Feb 17, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Corrective Action:
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Additional Notes:
After cold start, car lost power and has set Check engine light codes P0010,P0011, made appointment with Springfield Huyandi, charged $289.33 for the diagnosis of engine oil sludge causing VVT issues. Huyandi will Not cover under warranty,recommended $1400.00 repair, with no help from Huyandi on repair bill.
Mfg Campaign: 11452564
Recall Date: Feb 17, 2022
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Edzant Price LLC
Valencia, CA • 36 yrs
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