Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ENGINE LIGHT APPEARED ON MY DASHBOARD IN LATE FEB 2024. AT THE SAME TIME, THERE WAS A NOTED FLUID LEAK ON MY PARKING SKIRT SO I IMMEDIATELY STOPPED DRIVING IT. ON [XXX] I HAD CAR TOWED TO MIKE'S AUTOMATIVE SERVICE STATION IN SOUTH MILWAUKEE, WISCONSIN. HE REMEDIED THE ENGINE ISSUE WITH 'LEAK STOP'. ON [XXX], I WAS TRAVELING AN [XXX] FROM MILWAUKEE TO OSHKOSH. AROUND HALF WAY, THE ENGINE LIGHT BEGAN FLASHING, THE OIL LIGHT WAS ON AND THE CAR LOST ABILITY TO ACCELERATE. I ENGAGED MY HAZARD LIGHTS GIVEN I WAS IN HIGH TRAFFIC AT THAT TIME AND 'LIMPED' CAR TO THE NEARST GAS STATION, TO AVOID BEING STRANDED ON THE HIGHWAY. IT WAS TOWED TO A NEARBY LOCATION, RICHFIELD SERVICE CENTER-RICHFIELD WI. BOTH THE TOW TRUCK DRIVER AND THE SERVICE STATION REP, SEAN, ADVISED THIS OIL-LEAKING ENGINE BUSINESS WAS A WIDESPREAD AND WELL-KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE'S MAKE/MODEL/YEAR. THEY PERFORMED A BRIEF DIAGNOSTIC REVIEW AND ADVISED THE ENGINE WOULD NEED FULL REPLACEMENT TO CONTINUE DRIVING. I REPORTED THIS INCIDENT TO HYUNDAI'S CUSTOMER SERVICE ONLINE PORTAL THIS DAY, TOO AND HAVE REQUESTED THEY REPLACE THE ENGINE, GIVEN THE MILEAGE HAS NOT EVEN REACHED 77,000 MILES. I FOUND NO ACTIVE RECALL OR WARRANTY ON THIS VEHICLE BUT CAN PROVE I AM THE SECOND OWNER, HAVING INHERITED IT FROM THE ORIGINAL PURCHASER, THE LATE [XXX] IN 2016/2017 (UNSURE EXACT DATE). THE VEHICLE IS AVAILABLE FOR INSPECTION AT THIS TIME. I FELT TRAUMATIZED BY THIS EVENT, PRAYING NOT TO BE RUN OVER ON THE HIGHWAY WHILE THE CAR MOVED AT A SNAIL'S PACE AND FEELING TERRIBLY UNSAFE IN PUSHING THE CAR TO THE CLOSEST GAS STATION. I FELT EVERYONE AROUND ME WAS IN DANGER OF NOT SEEING ME IN TIME TO STOP OR AVOID COLLISION WITH ME. NO OFFICIAL INSPECTION HAS BEEN COMPLETED BY MANUFACTURER, POLICE, INSURANCE OR ANYONE BESIDES THE MECHANICS AT THE RICHFIELD SERVICE CENTER LOCATIO IN RICHFIELD WISCONSIN, ON [XXX]. MORE DETAIL NOT AFFORDED IN TEXT SPACE HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
ENGINE LIGHT APPEARED ON MY DASHBOARD IN LATE FEB 2024. AT THE SAME TIME, THERE WAS A NOTED FLUID LEAK ON MY PARKING SKIRT SO I IMMEDIATELY STOPPED DRIVING IT. ON [XXX] I HAD CAR TOWED TO MIKE'S AUTOMATIVE SERVICE STATION IN SOUTH MILWAUKEE, WISCONSIN. HE REMEDIED THE ENGINE ISSUE WITH 'LEAK STOP'. ON [XXX], I WAS TRAVELING AN [XXX] FROM MILWAUKEE TO OSHKOSH. AROUND HALF WAY, THE ENGINE LIGHT BEGAN FLASHING, THE OIL LIGHT WAS ON AND THE CAR LOST ABILITY TO ACCELERATE. I ENGAGED MY HAZARD LIGHTS GIVEN I WAS IN HIGH TRAFFIC AT THAT TIME AND 'LIMPED' CAR TO THE NEARST GAS STATION, TO AVOID BEING STRANDED ON THE HIGHWAY. IT WAS TOWED TO A NEARBY LOCATION, RICHFIELD SERVICE CENTER-RICHFIELD WI. BOTH THE TOW TRUCK DRIVER AND THE SERVICE STATION REP, SEAN, ADVISED THIS OIL-LEAKING ENGINE BUSINESS WAS A WIDESPREAD AND WELL-KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE'S MAKE/MODEL/YEAR. THEY PERFORMED A BRIEF DIAGNOSTIC REVIEW AND ADVISED THE ENGINE WOULD NEED FULL REPLACEMENT TO CONTINUE DRIVING. I REPORTED THIS INCIDENT TO HYUNDAI'S CUSTOMER SERVICE ONLINE PORTAL THIS DAY, TOO AND HAVE REQUESTED THEY REPLACE THE ENGINE, GIVEN THE MILEAGE HAS NOT EVEN REACHED 77,000 MILES. I FOUND NO ACTIVE RECALL OR WARRANTY ON THIS VEHICLE BUT CAN PROVE I AM THE SECOND OWNER, HAVING INHERITED IT FROM THE ORIGINAL PURCHASER, THE LATE [XXX] IN 2016/2017 (UNSURE EXACT DATE). THE VEHICLE IS AVAILABLE FOR INSPECTION AT THIS TIME. I FELT TRAUMATIZED BY THIS EVENT, PRAYING NOT TO BE RUN OVER ON THE HIGHWAY WHILE THE CAR MOVED AT A SNAIL'S PACE AND FEELING TERRIBLY UNSAFE IN PUSHING THE CAR TO THE CLOSEST GAS STATION. I FELT EVERYONE AROUND ME WAS IN DANGER OF NOT SEEING ME IN TIME TO STOP OR AVOID COLLISION WITH ME. NO OFFICIAL INSPECTION HAS BEEN COMPLETED BY MANUFACTURER, POLICE, INSURANCE OR ANYONE BESIDES THE MECHANICS AT THE RICHFIELD SERVICE CENTER LOCATIO IN RICHFIELD WISCONSIN, ON [XXX]. MORE DETAIL NOT AFFORDED IN TEXT SPACE HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
ENGINE LIGHT APPEARED ON MY DASHBOARD IN LATE FEB 2024. AT THE SAME TIME, THERE WAS A NOTED FLUID LEAK ON MY PARKING SKIRT SO I IMMEDIATELY STOPPED DRIVING IT. ON [XXX] I HAD CAR TOWED TO MIKE'S AUTOMATIVE SERVICE STATION IN SOUTH MILWAUKEE, WISCONSIN. HE REMEDIED THE ENGINE ISSUE WITH 'LEAK STOP'. ON [XXX], I WAS TRAVELING AN [XXX] FROM MILWAUKEE TO OSHKOSH. AROUND HALF WAY, THE ENGINE LIGHT BEGAN FLASHING, THE OIL LIGHT WAS ON AND THE CAR LOST ABILITY TO ACCELERATE. I ENGAGED MY HAZARD LIGHTS GIVEN I WAS IN HIGH TRAFFIC AT THAT TIME AND 'LIMPED' CAR TO THE NEARST GAS STATION, TO AVOID BEING STRANDED ON THE HIGHWAY. IT WAS TOWED TO A NEARBY LOCATION, RICHFIELD SERVICE CENTER-RICHFIELD WI. BOTH THE TOW TRUCK DRIVER AND THE SERVICE STATION REP, SEAN, ADVISED THIS OIL-LEAKING ENGINE BUSINESS WAS A WIDESPREAD AND WELL-KNOWN MANUFACTURER DEFECT FOR THIS VEHICLE'S MAKE/MODEL/YEAR. THEY PERFORMED A BRIEF DIAGNOSTIC REVIEW AND ADVISED THE ENGINE WOULD NEED FULL REPLACEMENT TO CONTINUE DRIVING. I REPORTED THIS INCIDENT TO HYUNDAI'S CUSTOMER SERVICE ONLINE PORTAL THIS DAY, TOO AND HAVE REQUESTED THEY REPLACE THE ENGINE, GIVEN THE MILEAGE HAS NOT EVEN REACHED 77,000 MILES. I FOUND NO ACTIVE RECALL OR WARRANTY ON THIS VEHICLE BUT CAN PROVE I AM THE SECOND OWNER, HAVING INHERITED IT FROM THE ORIGINAL PURCHASER, THE LATE [XXX] IN 2016/2017 (UNSURE EXACT DATE). THE VEHICLE IS AVAILABLE FOR INSPECTION AT THIS TIME. I FELT TRAUMATIZED BY THIS EVENT, PRAYING NOT TO BE RUN OVER ON THE HIGHWAY WHILE THE CAR MOVED AT A SNAIL'S PACE AND FEELING TERRIBLY UNSAFE IN PUSHING THE CAR TO THE CLOSEST GAS STATION. I FELT EVERYONE AROUND ME WAS IN DANGER OF NOT SEEING ME IN TIME TO STOP OR AVOID COLLISION WITH ME. NO OFFICIAL INSPECTION HAS BEEN COMPLETED BY MANUFACTURER, POLICE, INSURANCE OR ANYONE BESIDES THE MECHANICS AT THE RICHFIELD SERVICE CENTER LOCATIO IN RICHFIELD WISCONSIN, ON [XXX]. MORE DETAIL NOT AFFORDED IN TEXT SPACE HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11579258
Recall Date: Mar 25, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Corrective Action:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Additional Notes:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Mfg Campaign: 11579046
Recall Date: Mar 23, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Corrective Action:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Additional Notes:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Mfg Campaign: 11579046
Recall Date: Mar 23, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Corrective Action:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Additional Notes:
The blind spot detection system needs alignment. When the blind spot detection fails it disables traction control and anti-lock brakes. The parking sensor and backup sensors should have nothing to do with the antilogue brakes or traction control. Since these items are disabled traction does not exist and anti-lock brakes are ineffective.
Mfg Campaign: 11579046
Recall Date: Mar 23, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 Hyundai Sonata that I purchased in 2021. The engine began "knocking" at 142,000 miles so I took it to dealership as it looked to be the same issue many of the Hyundais have been experiencing. I was then informed my claim was denied because a Service Campain from 2018 had not been performed. This is a known issue with these vehicles but my claim was denied over something outside of my control.
Corrective Action:
I have a 2016 Hyundai Sonata that I purchased in 2021. The engine began "knocking" at 142,000 miles so I took it to dealership as it looked to be the same issue many of the Hyundais have been experiencing. I was then informed my claim was denied because a Service Campain from 2018 had not been performed. This is a known issue with these vehicles but my claim was denied over something outside of my control.
Additional Notes:
I have a 2016 Hyundai Sonata that I purchased in 2021. The engine began "knocking" at 142,000 miles so I took it to dealership as it looked to be the same issue many of the Hyundais have been experiencing. I was then informed my claim was denied because a Service Campain from 2018 had not been performed. This is a known issue with these vehicles but my claim was denied over something outside of my control.
Mfg Campaign: 11578981
Recall Date: Mar 22, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Corrective Action:
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Additional Notes:
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Mfg Campaign: 11577538
Recall Date: Mar 15, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Corrective Action:
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Additional Notes:
I was in a rear collision with an SUV but my air bags to the 2016 Hyundai Sonata did not deploy. Everybody was OK and nobody was injured in both parties.
Mfg Campaign: 11577538
Recall Date: Mar 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Recall code on my engine p1326
Corrective Action:
Recall code on my engine p1326
Additional Notes:
Recall code on my engine p1326
Mfg Campaign: 11574373
Recall Date: Feb 27, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at speeds of 50 - 60 MPH, the vehicle stalled. The check engine warning light was illuminated, and the vehicle shut off. The driver made several attempts to restart the vehicle while attempting to accelerate. The vehicle was towed to the dealer three times. The first diagnostic report was that the knock sensors had failed and needed to be replaced. The knock sensors were replaced twice however, the failure remained persistent. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Corrective Action:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at speeds of 50 - 60 MPH, the vehicle stalled. The check engine warning light was illuminated, and the vehicle shut off. The driver made several attempts to restart the vehicle while attempting to accelerate. The vehicle was towed to the dealer three times. The first diagnostic report was that the knock sensors had failed and needed to be replaced. The knock sensors were replaced twice however, the failure remained persistent. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Additional Notes:
The contact owns a 2016 Hyundai Sonata. The contact stated while driving at speeds of 50 - 60 MPH, the vehicle stalled. The check engine warning light was illuminated, and the vehicle shut off. The driver made several attempts to restart the vehicle while attempting to accelerate. The vehicle was towed to the dealer three times. The first diagnostic report was that the knock sensors had failed and needed to be replaced. The knock sensors were replaced twice however, the failure remained persistent. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Mfg Campaign: 11571886
Recall Date: Feb 14, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Corrective Action:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Additional Notes:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Mfg Campaign: 11570544
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Corrective Action:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Additional Notes:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Mfg Campaign: 11570544
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Corrective Action:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Additional Notes:
On February 6, around 3:46am, parked my vehicle on the driveway I noticed a smell like smoke, I looked at my dashboard but nothing was on, no warnings, so I entered my house a few minutes later Possibly 4 I heard a noise look outside from my window an noticed my car was on fire, immediately called 911 car garage door also cut on fire and the vehicle next to it. I m requesting an investigation Police report 24-031575, my vehicle was towed by insurance company Start Casualty claim # 2024-90001577.
Mfg Campaign: 11570544
Recall Date: Feb 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Corrective Action:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Additional Notes:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Mfg Campaign: 11569022
Recall Date: Jan 31, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Corrective Action:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Additional Notes:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Mfg Campaign: 11569022
Recall Date: Jan 31, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Corrective Action:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Additional Notes:
Background Info : On November 28th, 2023 I filed a case with Hyundai Consumer Affairs due to smoke and sparks coming from my 2016 HYUNDAI SONATA engine. I was assigned to a Case Coordinator Carla who did not provide her last name at telephone 714-694-4963. She was my contact person for the repair. I signed a tow authorization on November 28th , 2023 authorizing HMA to tow the vehicle to the nearest Hyundai dealership due to some delays in coordination on behalf on my contact Carla and the dealership Pohanka Hyundai received my vehicle on approximately December 4th, 2023. Per correspondence from Carla she had contacted the dealership with no response until the 18th of December 2023; approximately two weeks after the dealership received my vehicle. She informed me that she had made countless attempts to reach a service team member for follow up on an inspection. On December 18th 2023 I got in contact with Joseph to inquire as to what his inspection found. He stated “That he did not see an oil leak and the car hand no oil.” I explained to him that was my car had been recently serviced at Jiffy Lube on August 1st 2023 at 44,664 miles for an oil change. Per Hyundai the oil should be changed every 3,000 to 5000 miles which I had not exceeded as my car had 46863 miles at the initial time of the service inspection that he performed. He then said “Jiffy lube did not put any oil in the car then” which was impossible. I made contact with the Jiffy Lube location who performed the oil change to get the record of my last oil change as Joseph had a differing opinion. I was informed that in fact the oil was changed and they could provide video proof if necessary. I then communicated this information to Joseph as well as provided a copy of the last oil change. I then was told that I needed a CVVT replacement, transmission flush and oil change. I attempted to address his initial diagnose of “no oil in the car” as I had proof that it had been changed and that they should do furthe
Mfg Campaign: 11569022
Recall Date: Jan 31, 2024
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
When I lift the switch to turn on the right turn signal, the high beam headlights flash on and off. It switches from auto to on then back to auto. I'm not moving the switch front to back, only up and down.
Corrective Action:
When I lift the switch to turn on the right turn signal, the high beam headlights flash on and off. It switches from auto to on then back to auto. I'm not moving the switch front to back, only up and down.
Additional Notes:
When I lift the switch to turn on the right turn signal, the high beam headlights flash on and off. It switches from auto to on then back to auto. I'm not moving the switch front to back, only up and down.
Mfg Campaign: 11568335
Recall Date: Jan 28, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The hood open sensor is displaying that the hood is open when it's been closed and is latched.
Corrective Action:
The hood open sensor is displaying that the hood is open when it's been closed and is latched.
Additional Notes:
The hood open sensor is displaying that the hood is open when it's been closed and is latched.
Mfg Campaign: 11568338
Recall Date: Jan 28, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The driver side mirror control will not move the mirror left to right. The button will only move the mirror up and down.
Corrective Action:
The driver side mirror control will not move the mirror left to right. The button will only move the mirror up and down.
Additional Notes:
The driver side mirror control will not move the mirror left to right. The button will only move the mirror up and down.
Mfg Campaign: 11568339
Recall Date: Jan 28, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568180
Recall Date: Jan 27, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have a 2016 Hyundai Sonata that has had repeated engine issues including stalling overheating and shutting off. The car engine also caught on Fire on [XXX} and was reported to Hyundai Consumer affairs where a case was opened. The car was in the dealership for repair until [XXX] I have a warranty that the dealership or Hyundai did not honor for the engine, power train. The services that were repaired was a replacement of a engine piece which is Continuously Variable Valve Timing) System which controls the controls the open & close timing of intake valve to improve engine performance. On approximately [XXX] 3 days after picking the car up which I had to incur the cost of the repair as Hyundai did not honor my warranty the engine as well as oil light came on The car repair included transmission oil flush and engine oil replacement per the dealership. I contacted the service manager Mr Espinoza who was overseeing my case and informed him of the continued issues he asked me to drive the vehicle in to be looked it. as we have had inclement weather in my area i was unable to take the vehicle in. On [XXX] I attempted to drive the car to the services department at Pohanka hyundai only for the engine to make a roaring noise and stall also there was no engine oil in the car wherefore it should’ve been. I contacted the dealership and told they were busy and to bring it next week. i am requesting hyundai to buyback the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568180
Recall Date: Jan 27, 2024
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