Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
My steering wheel is locked it’s hard to turn left or right. I go to school in a different city so I drive back and forth from school to home. While I was turning into the parking lot to park my steering wheel just locked while I was trying to park i almost hit someone’s car in the process. I had to turn the steering wheel with both hands tightly to one side for the steering wheel to move. I was so scared
Corrective Action:
My steering wheel is locked it’s hard to turn left or right. I go to school in a different city so I drive back and forth from school to home. While I was turning into the parking lot to park my steering wheel just locked while I was trying to park i almost hit someone’s car in the process. I had to turn the steering wheel with both hands tightly to one side for the steering wheel to move. I was so scared
Additional Notes:
My steering wheel is locked it’s hard to turn left or right. I go to school in a different city so I drive back and forth from school to home. While I was turning into the parking lot to park my steering wheel just locked while I was trying to park i almost hit someone’s car in the process. I had to turn the steering wheel with both hands tightly to one side for the steering wheel to move. I was so scared
Mfg Campaign: 11476392
Recall Date: Jul 28, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
IT is burning oil and am very afraid to drive this car before it catches on fire....I am hoping the dealer will replace the engine or Hyundai Motor company to give us warranty without the hassle...
Corrective Action:
IT is burning oil and am very afraid to drive this car before it catches on fire....I am hoping the dealer will replace the engine or Hyundai Motor company to give us warranty without the hassle...
Additional Notes:
IT is burning oil and am very afraid to drive this car before it catches on fire....I am hoping the dealer will replace the engine or Hyundai Motor company to give us warranty without the hassle...
Mfg Campaign: 11476010
Recall Date: Jul 26, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Corrective Action:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Additional Notes:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Mfg Campaign: 11475225
Recall Date: Jul 22, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Corrective Action:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Additional Notes:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Mfg Campaign: 11475225
Recall Date: Jul 22, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Corrective Action:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Additional Notes:
It's knock sensor issue code was showing since 85000 mileage, dealer just got rid of the code and said can drive safely. Then again at 101000 mileage knock sensor code and Hyundai dealer said software is updated can drive safely. Also it's engine oil burning faster that we keep on topup oil all time. Then at after 108000 mileage my car started overheating, & it's engine seized. Now Hyundai don't want to fix such problems. I don't know maybe it get fixed, then catches fire on highway can cause death.
Mfg Campaign: 11475225
Recall Date: Jul 22, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Corrective Action:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Additional Notes:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Mfg Campaign: 11475287
Recall Date: Jul 22, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Corrective Action:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Additional Notes:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Mfg Campaign: 11475287
Recall Date: Jul 22, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Corrective Action:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Additional Notes:
The power steering system appears to be failing. There is no indication of the failure prior to failing. When making turns the power steering would randomly stop working, all emergency lights would turn on, and the steering would become extremely difficult to control. This becomes an extreme safety issue when I’m driving around other vehicles. I took my vehicle to a mechanic and they explained that the power steering is electronic, therefore power steering fluid will not fix the problem. Also, there’s an electrical issue with the windows as well. The passenger window can no longer can be controlled by the driver. Lastly, the AC has failed as well. It blows out only hot air. I’ve taken my car to the manufacture dealership and they assessed my vehicle for the AC problem, but they stated that it’s working fine. This is not true because I’ve continued to have problems with the AC, even after many failed troubleshooting attempts. To summarize my report, I have a total of 3 issues in order of importance, power steering, power windows/electrical, and air conditioning unit. My car is available immediately for inspection upon request. Thank you.
Mfg Campaign: 11475287
Recall Date: Jul 22, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2017 Hyundai Sonata Sport engine is consuming oil at 85,000 miles and has done so since early 2022. I have had the vehicle to the dealer on numerous occasions regarding this issue; oil light coming on and immediately needing 3 quarts or more to fill it back up. The latest encounter was 7/17/2022 when the check engine light came on and when oil was checked, it was on the "L" level yet again and this was less than 800 miles since the complete oil change where 5 quarts of oil was inserted. This engine is known for oil consumption and at 85,000 miles it should not be doing it at this rate. Another consumption test is being requested.
Corrective Action:
2017 Hyundai Sonata Sport engine is consuming oil at 85,000 miles and has done so since early 2022. I have had the vehicle to the dealer on numerous occasions regarding this issue; oil light coming on and immediately needing 3 quarts or more to fill it back up. The latest encounter was 7/17/2022 when the check engine light came on and when oil was checked, it was on the "L" level yet again and this was less than 800 miles since the complete oil change where 5 quarts of oil was inserted. This engine is known for oil consumption and at 85,000 miles it should not be doing it at this rate. Another consumption test is being requested.
Additional Notes:
2017 Hyundai Sonata Sport engine is consuming oil at 85,000 miles and has done so since early 2022. I have had the vehicle to the dealer on numerous occasions regarding this issue; oil light coming on and immediately needing 3 quarts or more to fill it back up. The latest encounter was 7/17/2022 when the check engine light came on and when oil was checked, it was on the "L" level yet again and this was less than 800 miles since the complete oil change where 5 quarts of oil was inserted. This engine is known for oil consumption and at 85,000 miles it should not be doing it at this rate. Another consumption test is being requested.
Mfg Campaign: 11474737
Recall Date: Jul 19, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering Wheel locked while turning. I got a red light on the dashboard. I had to restart the engine again to unlock it. Continued driving for 5 minutes and it happened again.
Corrective Action:
Steering Wheel locked while turning. I got a red light on the dashboard. I had to restart the engine again to unlock it. Continued driving for 5 minutes and it happened again.
Additional Notes:
Steering Wheel locked while turning. I got a red light on the dashboard. I had to restart the engine again to unlock it. Continued driving for 5 minutes and it happened again.
Mfg Campaign: 11474290
Recall Date: Jul 16, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle drove rough and was unresponsive. The vehicle also experienced an excessive oil consumption. The contact stated that occasionally the vehicle failed to start. Upon inspection, it was discovered that the engine oil level was extremely low even though all schedule oil changes had been performed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 75,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle drove rough and was unresponsive. The vehicle also experienced an excessive oil consumption. The contact stated that occasionally the vehicle failed to start. Upon inspection, it was discovered that the engine oil level was extremely low even though all schedule oil changes had been performed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 75,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. Additionally, the vehicle drove rough and was unresponsive. The vehicle also experienced an excessive oil consumption. The contact stated that occasionally the vehicle failed to start. Upon inspection, it was discovered that the engine oil level was extremely low even though all schedule oil changes had been performed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 75,000.
Mfg Campaign: 11474044
Recall Date: Jul 15, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I work from home so I don't travel that much. A few months ago, my car was jerking when trying to accelerate. The engine light was flashing on and off. I took it on to the dealership and was told it was a computer update causing the problem. After leaving, the car was doing better, but not completely right as it was prior to the issue. I returned back to the dealership later to explain what else was going on. The car still Jenks on acceleration, but not as forceful. I was then told it is possibly my intake manifold and spark plugs. I plan to take my car back for the spark plugs, but I'm curious about the intake manifold. Either way, this is an issue for when I'm trying to accelerate after a stop and I have a long delay. It also does this on an incline. My car doesn't want to climb on an incline.
Corrective Action:
I work from home so I don't travel that much. A few months ago, my car was jerking when trying to accelerate. The engine light was flashing on and off. I took it on to the dealership and was told it was a computer update causing the problem. After leaving, the car was doing better, but not completely right as it was prior to the issue. I returned back to the dealership later to explain what else was going on. The car still Jenks on acceleration, but not as forceful. I was then told it is possibly my intake manifold and spark plugs. I plan to take my car back for the spark plugs, but I'm curious about the intake manifold. Either way, this is an issue for when I'm trying to accelerate after a stop and I have a long delay. It also does this on an incline. My car doesn't want to climb on an incline.
Additional Notes:
I work from home so I don't travel that much. A few months ago, my car was jerking when trying to accelerate. The engine light was flashing on and off. I took it on to the dealership and was told it was a computer update causing the problem. After leaving, the car was doing better, but not completely right as it was prior to the issue. I returned back to the dealership later to explain what else was going on. The car still Jenks on acceleration, but not as forceful. I was then told it is possibly my intake manifold and spark plugs. I plan to take my car back for the spark plugs, but I'm curious about the intake manifold. Either way, this is an issue for when I'm trying to accelerate after a stop and I have a long delay. It also does this on an incline. My car doesn't want to climb on an incline.
Mfg Campaign: 11473870
Recall Date: Jul 14, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I'm now having to check my oil on a car I still have a loan on once a week and having to add at least 3 qts everyother dealership wants 600 for a diagnostic run to see if there's a defect
Corrective Action:
I'm now having to check my oil on a car I still have a loan on once a week and having to add at least 3 qts everyother dealership wants 600 for a diagnostic run to see if there's a defect
Additional Notes:
I'm now having to check my oil on a car I still have a loan on once a week and having to add at least 3 qts everyother dealership wants 600 for a diagnostic run to see if there's a defect
Mfg Campaign: 11473966
Recall Date: Jul 14, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint and clearcoat have separated from body on roof of car.
Corrective Action:
Paint and clearcoat have separated from body on roof of car.
Additional Notes:
Paint and clearcoat have separated from body on roof of car.
Mfg Campaign: 11473355
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The power steering on my 2017 Sonata went out all the sudden while I was making a turn in a parking lot on 7/03/2022. The red power steering warning light and the yellow traction control warning light came on and the steering wheel locked up, please see attached picture. I almost hit a parked car because I was not able I complete my turn. This is the 2nd time happened to this 2017 Sonata in 5 weeks and it was as scary as the 1st time (05/28/2022) because there was no warning before malfunction happened. The power steering would restore and warning lights would turn off after the engine restarted. I contacted my local Hyundai service department in Fremont, CA, they told me they can’t inspect my Sonata until early December because they don’t have any available appointment for diagnostic until December. I told the service advisor that this is a series safety issue, but no further assistance was provided. Please investigate this safety issue because clearly there is something wrong with the electric power steering system and it will put other drivers and pedestrians in danger.
Corrective Action:
The power steering on my 2017 Sonata went out all the sudden while I was making a turn in a parking lot on 7/03/2022. The red power steering warning light and the yellow traction control warning light came on and the steering wheel locked up, please see attached picture. I almost hit a parked car because I was not able I complete my turn. This is the 2nd time happened to this 2017 Sonata in 5 weeks and it was as scary as the 1st time (05/28/2022) because there was no warning before malfunction happened. The power steering would restore and warning lights would turn off after the engine restarted. I contacted my local Hyundai service department in Fremont, CA, they told me they can’t inspect my Sonata until early December because they don’t have any available appointment for diagnostic until December. I told the service advisor that this is a series safety issue, but no further assistance was provided. Please investigate this safety issue because clearly there is something wrong with the electric power steering system and it will put other drivers and pedestrians in danger.
Additional Notes:
The power steering on my 2017 Sonata went out all the sudden while I was making a turn in a parking lot on 7/03/2022. The red power steering warning light and the yellow traction control warning light came on and the steering wheel locked up, please see attached picture. I almost hit a parked car because I was not able I complete my turn. This is the 2nd time happened to this 2017 Sonata in 5 weeks and it was as scary as the 1st time (05/28/2022) because there was no warning before malfunction happened. The power steering would restore and warning lights would turn off after the engine restarted. I contacted my local Hyundai service department in Fremont, CA, they told me they can’t inspect my Sonata until early December because they don’t have any available appointment for diagnostic until December. I told the service advisor that this is a series safety issue, but no further assistance was provided. Please investigate this safety issue because clearly there is something wrong with the electric power steering system and it will put other drivers and pedestrians in danger.
Mfg Campaign: 11473017
Recall Date: Jul 9, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My power steering stopped working while driving my car I can’t turn car left or right and no way to know how to fix it unless I spend 1000 at a dealership and it’s a dangerous situation
Corrective Action:
My power steering stopped working while driving my car I can’t turn car left or right and no way to know how to fix it unless I spend 1000 at a dealership and it’s a dangerous situation
Additional Notes:
My power steering stopped working while driving my car I can’t turn car left or right and no way to know how to fix it unless I spend 1000 at a dealership and it’s a dangerous situation
Mfg Campaign: 11473084
Recall Date: Jul 9, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
While driving my 2017 Sonata on a winding backroad my power steering suddenly locked up without warning, and I was unable to turn the vehicle left or right. Prior to this incident there were no warning or check engine lights lit indicating any type of issue with my car, and my power steering was operating normally. I hit, and jumped a curb striking a rock wall attempting to turn slightly left to keep myself in my lane, and on the road damaging the right passenger side rim and fender. After coming to a stop I noticed there were two warning lights that had activated. I immediately called my local Hyundai dealer (Imperial Hyundai of Milford Massachusetts) informing them of what had happened, and scheduled a service appointment to have this issue diagnosed. I was informed by the dealership that Hyundai is having issues with their electric assist steering motor, and computer module which controls the steering assist motor. Had this been my wife or son this would have definitely turned out differently, because I'm over 240lbs and could barely get the steering wheel to turn at all prior to hitting the curb. After shutting off the car, and then restarting it repeatedly for approx 30 minutes suddenly the service lights went out, and the vehicle started operating normally again. My appointment at the Hyundai dealer is on July 13, 2022. I was told Hyundai has extended the warranty on parts associated with the steering system, but they wouldn't tell me which parts are covered or not covered. That is the least of my concerns, because like I said had I not been the driver, or if this had happened at highway speed this could have been tragic. It's a serious safety issue
Corrective Action:
While driving my 2017 Sonata on a winding backroad my power steering suddenly locked up without warning, and I was unable to turn the vehicle left or right. Prior to this incident there were no warning or check engine lights lit indicating any type of issue with my car, and my power steering was operating normally. I hit, and jumped a curb striking a rock wall attempting to turn slightly left to keep myself in my lane, and on the road damaging the right passenger side rim and fender. After coming to a stop I noticed there were two warning lights that had activated. I immediately called my local Hyundai dealer (Imperial Hyundai of Milford Massachusetts) informing them of what had happened, and scheduled a service appointment to have this issue diagnosed. I was informed by the dealership that Hyundai is having issues with their electric assist steering motor, and computer module which controls the steering assist motor. Had this been my wife or son this would have definitely turned out differently, because I'm over 240lbs and could barely get the steering wheel to turn at all prior to hitting the curb. After shutting off the car, and then restarting it repeatedly for approx 30 minutes suddenly the service lights went out, and the vehicle started operating normally again. My appointment at the Hyundai dealer is on July 13, 2022. I was told Hyundai has extended the warranty on parts associated with the steering system, but they wouldn't tell me which parts are covered or not covered. That is the least of my concerns, because like I said had I not been the driver, or if this had happened at highway speed this could have been tragic. It's a serious safety issue
Additional Notes:
While driving my 2017 Sonata on a winding backroad my power steering suddenly locked up without warning, and I was unable to turn the vehicle left or right. Prior to this incident there were no warning or check engine lights lit indicating any type of issue with my car, and my power steering was operating normally. I hit, and jumped a curb striking a rock wall attempting to turn slightly left to keep myself in my lane, and on the road damaging the right passenger side rim and fender. After coming to a stop I noticed there were two warning lights that had activated. I immediately called my local Hyundai dealer (Imperial Hyundai of Milford Massachusetts) informing them of what had happened, and scheduled a service appointment to have this issue diagnosed. I was informed by the dealership that Hyundai is having issues with their electric assist steering motor, and computer module which controls the steering assist motor. Had this been my wife or son this would have definitely turned out differently, because I'm over 240lbs and could barely get the steering wheel to turn at all prior to hitting the curb. After shutting off the car, and then restarting it repeatedly for approx 30 minutes suddenly the service lights went out, and the vehicle started operating normally again. My appointment at the Hyundai dealer is on July 13, 2022. I was told Hyundai has extended the warranty on parts associated with the steering system, but they wouldn't tell me which parts are covered or not covered. That is the least of my concerns, because like I said had I not been the driver, or if this had happened at highway speed this could have been tragic. It's a serious safety issue
Mfg Campaign: 11472961
Recall Date: Jul 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE HAS 131,000 IS DRIVEN LESS THAN 800 MILES PER MONTH CURRENTLY. AND HAS EXCESSIVE OIL CONSUMPTION . AN AVERAGEOF 2-1/2 TO 3 QTS OF OIL IN A MONTH. I FIRST NOTICE THIS PROBLEM ,WHEN I CHECKED OIL LEVEL ABOUT 3 MONTHS AGO. OIL WARNING LIGHT NEVER COMES ON LETTING YOU KNOW IT IS LOW ON OIL.I CONTACTED HUYNDAI DEALERSHIP AND WAS TOLD I NEED TO PAY FOR 6 OIL CHANGES . AND AN ENGINE CLEAN UP TO DETERMINE WHAT PROBLEM IS . IT IS CLEARLY A FACTORY DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. CUSTOMER SHOULD NOT BE LIABLE FOR A FACTORY DEFECT. IVE READ HYUNDAI FORUMS AND FOUNF MANY OWNERS WITH SAME COMPLAINT BUT NO ACTION HAS BEEN TAKEN . NEED HELP WITH THIS..
Corrective Action:
ENGINE HAS 131,000 IS DRIVEN LESS THAN 800 MILES PER MONTH CURRENTLY. AND HAS EXCESSIVE OIL CONSUMPTION . AN AVERAGEOF 2-1/2 TO 3 QTS OF OIL IN A MONTH. I FIRST NOTICE THIS PROBLEM ,WHEN I CHECKED OIL LEVEL ABOUT 3 MONTHS AGO. OIL WARNING LIGHT NEVER COMES ON LETTING YOU KNOW IT IS LOW ON OIL.I CONTACTED HUYNDAI DEALERSHIP AND WAS TOLD I NEED TO PAY FOR 6 OIL CHANGES . AND AN ENGINE CLEAN UP TO DETERMINE WHAT PROBLEM IS . IT IS CLEARLY A FACTORY DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. CUSTOMER SHOULD NOT BE LIABLE FOR A FACTORY DEFECT. IVE READ HYUNDAI FORUMS AND FOUNF MANY OWNERS WITH SAME COMPLAINT BUT NO ACTION HAS BEEN TAKEN . NEED HELP WITH THIS..
Additional Notes:
ENGINE HAS 131,000 IS DRIVEN LESS THAN 800 MILES PER MONTH CURRENTLY. AND HAS EXCESSIVE OIL CONSUMPTION . AN AVERAGEOF 2-1/2 TO 3 QTS OF OIL IN A MONTH. I FIRST NOTICE THIS PROBLEM ,WHEN I CHECKED OIL LEVEL ABOUT 3 MONTHS AGO. OIL WARNING LIGHT NEVER COMES ON LETTING YOU KNOW IT IS LOW ON OIL.I CONTACTED HUYNDAI DEALERSHIP AND WAS TOLD I NEED TO PAY FOR 6 OIL CHANGES . AND AN ENGINE CLEAN UP TO DETERMINE WHAT PROBLEM IS . IT IS CLEARLY A FACTORY DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO. CUSTOMER SHOULD NOT BE LIABLE FOR A FACTORY DEFECT. IVE READ HYUNDAI FORUMS AND FOUNF MANY OWNERS WITH SAME COMPLAINT BUT NO ACTION HAS BEEN TAKEN . NEED HELP WITH THIS..
Mfg Campaign: 11472131
Recall Date: Jul 2, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward with the oil warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle was consuming an excessive amount of oil, causing engine damage. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward with the oil warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle was consuming an excessive amount of oil, causing engine damage. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle lurched forward with the oil warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the vehicle was consuming an excessive amount of oil, causing engine damage. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Mfg Campaign: 11471711
Recall Date: Jun 30, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Corrective Action:
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Additional Notes:
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Mfg Campaign: 11471644
Recall Date: Jun 29, 2022
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