Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Corrective Action:
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Additional Notes:
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Mfg Campaign: 11175827
Recall Date: Feb 9, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Corrective Action:
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Additional Notes:
WHILE DRIVING TO WORK ON 2.8.2019, MY SUNROOF VIOLENTLY EXPLODED. I WAS ON INTERSTATE 10 IN PHOENIX, AZ AT APPROXIMATELY 5:40 AM. NO VEHICLES WERE IN FRONT OR BESIDE ME. THE EXTERIOR TEMPERATURE WAS BELOW 40 DEGREES, THE HEATER WAS ON IN THE CAR. WHILE DRIVING AT APPROXIMATELY 67 MILES PER HOUR, DOWN A STRAIGHT STRETCH OF THE HIGHWAY, I HEARD A LOUD BANG. THE CAR DID NOT SWERVE. INSIDE THE CAR I COULD NOW HEAR MORE ROAD NOISE. I OPENED THE SUNROOF SHADE ENOUGH TO SLIP MY FINGERS THROUGH AND FELT COLD AIR AND BROKEN GLASS.
Mfg Campaign: 11175827
Recall Date: Feb 9, 2019
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
TAKATA RECALL " JUST PURCHASED THIS VEHICLE JUNE 19 2018 WITH ONLY 44,000 NOW ITS. JANUARY AND ALREADY HAVING PROBLEMS WITH THE STEERING WHEEL IT LOCKED UP ON ME ON THE HIGHWAY & ALMOST CAUSE WRECK " STEERING BEEN LOCKING UP AND JUST COMLETELY STOP TURNING" THEY SAY IT' NEED STEERING WHEEL COLUMN PART BUT THE STEERING WHEEL BEEN DOING THAT SENSE I PURCHASED IT
Corrective Action:
TAKATA RECALL " JUST PURCHASED THIS VEHICLE JUNE 19 2018 WITH ONLY 44,000 NOW ITS. JANUARY AND ALREADY HAVING PROBLEMS WITH THE STEERING WHEEL IT LOCKED UP ON ME ON THE HIGHWAY & ALMOST CAUSE WRECK " STEERING BEEN LOCKING UP AND JUST COMLETELY STOP TURNING" THEY SAY IT' NEED STEERING WHEEL COLUMN PART BUT THE STEERING WHEEL BEEN DOING THAT SENSE I PURCHASED IT
Additional Notes:
TAKATA RECALL " JUST PURCHASED THIS VEHICLE JUNE 19 2018 WITH ONLY 44,000 NOW ITS. JANUARY AND ALREADY HAVING PROBLEMS WITH THE STEERING WHEEL IT LOCKED UP ON ME ON THE HIGHWAY & ALMOST CAUSE WRECK " STEERING BEEN LOCKING UP AND JUST COMLETELY STOP TURNING" THEY SAY IT' NEED STEERING WHEEL COLUMN PART BUT THE STEERING WHEEL BEEN DOING THAT SENSE I PURCHASED IT
Mfg Campaign: 11172130
Recall Date: Jan 25, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11171232
Recall Date: Jan 21, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Corrective Action:
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Additional Notes:
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Mfg Campaign: 11171232
Recall Date: Jan 21, 2019
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I NOTICED IMMEDIATELY THAT THE CAR SEEMED TO DRAG DURING TAKEOFF. ON MONDAY UPON CROSSING THE BRIDGE DOWN LURLENE B WALLACE BLVD THE CAR ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC.
Corrective Action:
I NOTICED IMMEDIATELY THAT THE CAR SEEMED TO DRAG DURING TAKEOFF. ON MONDAY UPON CROSSING THE BRIDGE DOWN LURLENE B WALLACE BLVD THE CAR ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC.
Additional Notes:
I NOTICED IMMEDIATELY THAT THE CAR SEEMED TO DRAG DURING TAKEOFF. ON MONDAY UPON CROSSING THE BRIDGE DOWN LURLENE B WALLACE BLVD THE CAR ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC.
Mfg Campaign: 11161752
Recall Date: Dec 15, 2018
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WENT TO OPEN THE PASSENGER DOOR ON THE DRIVERS SIDE & THE DOOR HANDLE SNAPPED RIGHT OFF.
Corrective Action:
I WENT TO OPEN THE PASSENGER DOOR ON THE DRIVERS SIDE & THE DOOR HANDLE SNAPPED RIGHT OFF.
Additional Notes:
I WENT TO OPEN THE PASSENGER DOOR ON THE DRIVERS SIDE & THE DOOR HANDLE SNAPPED RIGHT OFF.
Mfg Campaign: 11160524
Recall Date: Dec 10, 2018
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PRODUCE ADEQUATE LIGHTING. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11155620
Recall Date: Dec 3, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE I WAS SITTING AT A RED LIGHT MY CAR CUT OFF. AFTER IT TURNED OF I TRIED STATING IT BACK UP 3 TIMES. FIRST I TRIED ONCE I PUT IT IN PARK ONCE IN NEUTRAL AND FINALLY THE THIRD TIME I WAS IN PARK AD IT STARTED BACK UP.
Corrective Action:
WHILE I WAS SITTING AT A RED LIGHT MY CAR CUT OFF. AFTER IT TURNED OF I TRIED STATING IT BACK UP 3 TIMES. FIRST I TRIED ONCE I PUT IT IN PARK ONCE IN NEUTRAL AND FINALLY THE THIRD TIME I WAS IN PARK AD IT STARTED BACK UP.
Additional Notes:
WHILE I WAS SITTING AT A RED LIGHT MY CAR CUT OFF. AFTER IT TURNED OF I TRIED STATING IT BACK UP 3 TIMES. FIRST I TRIED ONCE I PUT IT IN PARK ONCE IN NEUTRAL AND FINALLY THE THIRD TIME I WAS IN PARK AD IT STARTED BACK UP.
Mfg Campaign: 11153653
Recall Date: Nov 25, 2018
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY CAR IS A 2017 SONATA SE 2.4L JUST SHY OF 21K MILES. I USE THE PARKING BRAKE ALL THE TIME AND YESTERDAY WHEN I GOT HOME AND DEPRESSED THE PARKING BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR - NO MORE WORKING PARKING BRAKE! ON THE FLOOR I FOUND A SMALL LOCKNUT AND A WASHER THAT FELL OFF THE THREADED END OF THE CABLE AT THE PARKING BRAKE PEDAL. I REPAIRED IT MYSELF BY ADDING A SECOND REGULAR M6 NUT (10MM WRENCH) AND LOCKED THE TWO NUTS TOGETHER. ADDING THE SECOND NUT AND LOCKING THEM TOGETHER SHOULD PERMANENTLY FIX THE ISSUE.
Corrective Action:
MY CAR IS A 2017 SONATA SE 2.4L JUST SHY OF 21K MILES. I USE THE PARKING BRAKE ALL THE TIME AND YESTERDAY WHEN I GOT HOME AND DEPRESSED THE PARKING BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR - NO MORE WORKING PARKING BRAKE! ON THE FLOOR I FOUND A SMALL LOCKNUT AND A WASHER THAT FELL OFF THE THREADED END OF THE CABLE AT THE PARKING BRAKE PEDAL. I REPAIRED IT MYSELF BY ADDING A SECOND REGULAR M6 NUT (10MM WRENCH) AND LOCKED THE TWO NUTS TOGETHER. ADDING THE SECOND NUT AND LOCKING THEM TOGETHER SHOULD PERMANENTLY FIX THE ISSUE.
Additional Notes:
MY CAR IS A 2017 SONATA SE 2.4L JUST SHY OF 21K MILES. I USE THE PARKING BRAKE ALL THE TIME AND YESTERDAY WHEN I GOT HOME AND DEPRESSED THE PARKING BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR - NO MORE WORKING PARKING BRAKE! ON THE FLOOR I FOUND A SMALL LOCKNUT AND A WASHER THAT FELL OFF THE THREADED END OF THE CABLE AT THE PARKING BRAKE PEDAL. I REPAIRED IT MYSELF BY ADDING A SECOND REGULAR M6 NUT (10MM WRENCH) AND LOCKED THE TWO NUTS TOGETHER. ADDING THE SECOND NUT AND LOCKING THEM TOGETHER SHOULD PERMANENTLY FIX THE ISSUE.
Mfg Campaign: 11145118
Recall Date: Nov 3, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
MINOR VIBRATION ON FRONT END AXLE DURING INITIAL ACCELERATION STARTED EARLY DURING OWNERSHIP, BUT INCREASED OVER TIME WITH MILEAGE AND USAGE. TOOK INTO DEALERSHIP WHERE PURCHASED FOR DIAGNOSIS, BUT COULD NOT ISOLATE CAUSE. PROBLEM WORSENED OVER NEXT COUPLE OF WEEKS, SO TOOK IT BACK IN TO SAME DEALERSHIP. FINALLY DIAGNOSED THE PROBLEM TO BE A MISSING CIRCLIP ("C" CLIP) THAT HOLDS THE CV AXLE IN THE TRANSMISSION CASE. WITHOUT IT, THE AXLE ITSELF WAS WORKING ITS WAY OUT OF THE TRANSMISSION CASE, AND VIBRATING BECAUSE OF ITS LOOSENESS. RESEARCHED THE PROBLEM AND FOUND THAT FULL SEPARATION OF THE AXLE FROM THE TRANSMISSION COULD RESULT IN UNCONTROLLED BEHAVIOR OF CAR, AND INEVITABLE ACCIDENT OR WORSE. THIS WAS A MANUFACTURING/ASSEMBLY ERROR, AND COULD BE A SYSTEMIC PROBLEM IN THE ASSEMBLY PROCESS. THE REPAIR WAS PERFORMED BY THE DEALERSHIP UNDER WARRANTY, BUT THIS COULD PRESENT A DANGEROUS RISK TO OTHER 2017 SONATA PURCHASERS, SO I WRITE THIS COMPLAINT AS BOTH A CIVIC RIGHT AND A RESPONSIBLE CITIZEN. WHEN DISCUSSING THIS ISSUE WITH A HYUNDAI REPRESENTATIVE, I WAS TOLD IN BLUNT AND NO UNCERTAIN TERMS THAT THE PROBLEM WAS RESOLVED AND THERE WAS NO FURTHER ACTION OR DISCUSSION THAT WAS NECESSARY. OUR PRIOR 2011 HYUNDAI'S ENGINE HAD SEIZED AT HIGHWAY SPEED, AND MY WIFE LOST ALL POWER STEERING AND BRAKING. DESPITE SAFETY ISSUES WITH BOTH 2011 AND 2017 SONATAS, THERE WAS NO ACKNOWLEDGEMENT NOR ADMISSION OF ACCOUNTABILITY. I WOULD LIKE TO BE REASSURED THAT THIS AXLE CIRCLIP PROBLEM IS ACKNOWLEDGED AND RECTIFIED, AS THE GREATER SAFETY OF SONATA OWNERS MAY BE AT RISK. WE PERSONALLY NOW FEEL UNSAFE IN THE SONATA MODEL, AND ONLY PURCHASED A SECOND ONE UNDER THE ASSUMPTION THAT LIGHTNING DOESN'T STRIKE TWICE... THIS IS NOT SO...
Corrective Action:
MINOR VIBRATION ON FRONT END AXLE DURING INITIAL ACCELERATION STARTED EARLY DURING OWNERSHIP, BUT INCREASED OVER TIME WITH MILEAGE AND USAGE. TOOK INTO DEALERSHIP WHERE PURCHASED FOR DIAGNOSIS, BUT COULD NOT ISOLATE CAUSE. PROBLEM WORSENED OVER NEXT COUPLE OF WEEKS, SO TOOK IT BACK IN TO SAME DEALERSHIP. FINALLY DIAGNOSED THE PROBLEM TO BE A MISSING CIRCLIP ("C" CLIP) THAT HOLDS THE CV AXLE IN THE TRANSMISSION CASE. WITHOUT IT, THE AXLE ITSELF WAS WORKING ITS WAY OUT OF THE TRANSMISSION CASE, AND VIBRATING BECAUSE OF ITS LOOSENESS. RESEARCHED THE PROBLEM AND FOUND THAT FULL SEPARATION OF THE AXLE FROM THE TRANSMISSION COULD RESULT IN UNCONTROLLED BEHAVIOR OF CAR, AND INEVITABLE ACCIDENT OR WORSE. THIS WAS A MANUFACTURING/ASSEMBLY ERROR, AND COULD BE A SYSTEMIC PROBLEM IN THE ASSEMBLY PROCESS. THE REPAIR WAS PERFORMED BY THE DEALERSHIP UNDER WARRANTY, BUT THIS COULD PRESENT A DANGEROUS RISK TO OTHER 2017 SONATA PURCHASERS, SO I WRITE THIS COMPLAINT AS BOTH A CIVIC RIGHT AND A RESPONSIBLE CITIZEN. WHEN DISCUSSING THIS ISSUE WITH A HYUNDAI REPRESENTATIVE, I WAS TOLD IN BLUNT AND NO UNCERTAIN TERMS THAT THE PROBLEM WAS RESOLVED AND THERE WAS NO FURTHER ACTION OR DISCUSSION THAT WAS NECESSARY. OUR PRIOR 2011 HYUNDAI'S ENGINE HAD SEIZED AT HIGHWAY SPEED, AND MY WIFE LOST ALL POWER STEERING AND BRAKING. DESPITE SAFETY ISSUES WITH BOTH 2011 AND 2017 SONATAS, THERE WAS NO ACKNOWLEDGEMENT NOR ADMISSION OF ACCOUNTABILITY. I WOULD LIKE TO BE REASSURED THAT THIS AXLE CIRCLIP PROBLEM IS ACKNOWLEDGED AND RECTIFIED, AS THE GREATER SAFETY OF SONATA OWNERS MAY BE AT RISK. WE PERSONALLY NOW FEEL UNSAFE IN THE SONATA MODEL, AND ONLY PURCHASED A SECOND ONE UNDER THE ASSUMPTION THAT LIGHTNING DOESN'T STRIKE TWICE... THIS IS NOT SO...
Additional Notes:
MINOR VIBRATION ON FRONT END AXLE DURING INITIAL ACCELERATION STARTED EARLY DURING OWNERSHIP, BUT INCREASED OVER TIME WITH MILEAGE AND USAGE. TOOK INTO DEALERSHIP WHERE PURCHASED FOR DIAGNOSIS, BUT COULD NOT ISOLATE CAUSE. PROBLEM WORSENED OVER NEXT COUPLE OF WEEKS, SO TOOK IT BACK IN TO SAME DEALERSHIP. FINALLY DIAGNOSED THE PROBLEM TO BE A MISSING CIRCLIP ("C" CLIP) THAT HOLDS THE CV AXLE IN THE TRANSMISSION CASE. WITHOUT IT, THE AXLE ITSELF WAS WORKING ITS WAY OUT OF THE TRANSMISSION CASE, AND VIBRATING BECAUSE OF ITS LOOSENESS. RESEARCHED THE PROBLEM AND FOUND THAT FULL SEPARATION OF THE AXLE FROM THE TRANSMISSION COULD RESULT IN UNCONTROLLED BEHAVIOR OF CAR, AND INEVITABLE ACCIDENT OR WORSE. THIS WAS A MANUFACTURING/ASSEMBLY ERROR, AND COULD BE A SYSTEMIC PROBLEM IN THE ASSEMBLY PROCESS. THE REPAIR WAS PERFORMED BY THE DEALERSHIP UNDER WARRANTY, BUT THIS COULD PRESENT A DANGEROUS RISK TO OTHER 2017 SONATA PURCHASERS, SO I WRITE THIS COMPLAINT AS BOTH A CIVIC RIGHT AND A RESPONSIBLE CITIZEN. WHEN DISCUSSING THIS ISSUE WITH A HYUNDAI REPRESENTATIVE, I WAS TOLD IN BLUNT AND NO UNCERTAIN TERMS THAT THE PROBLEM WAS RESOLVED AND THERE WAS NO FURTHER ACTION OR DISCUSSION THAT WAS NECESSARY. OUR PRIOR 2011 HYUNDAI'S ENGINE HAD SEIZED AT HIGHWAY SPEED, AND MY WIFE LOST ALL POWER STEERING AND BRAKING. DESPITE SAFETY ISSUES WITH BOTH 2011 AND 2017 SONATAS, THERE WAS NO ACKNOWLEDGEMENT NOR ADMISSION OF ACCOUNTABILITY. I WOULD LIKE TO BE REASSURED THAT THIS AXLE CIRCLIP PROBLEM IS ACKNOWLEDGED AND RECTIFIED, AS THE GREATER SAFETY OF SONATA OWNERS MAY BE AT RISK. WE PERSONALLY NOW FEEL UNSAFE IN THE SONATA MODEL, AND ONLY PURCHASED A SECOND ONE UNDER THE ASSUMPTION THAT LIGHTNING DOESN'T STRIKE TWICE... THIS IS NOT SO...
Mfg Campaign: 11142470
Recall Date: Oct 24, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
MY VEHICLE WAS IN PARK ON MY STREET. MY HUSBAND WAS IN THE PASSENGER SEAT. I EXITED THE DRIVER SIDE OF THE VEHICLE AND OPENED THE DRIVER SIDE REAR DOOR. I KNEELED ON THE SEAT TO REACH BEHIND THE PASSENGER SIDE SEAT TO GRAB MY LAUNDRY BASKET. THE CAR BEGAN TO ROLL BACKWARDS. WE HIT A VEHICLE DIRECTLY BEHIND US AND ENDED UP IN OUR NEIGHBORS YARD. WE CONTACTED THE POLICE AND A TOW TRUCK WAS SENT. THE TOW TRUCK ARRIVED FROM JOYCE'S TOWING ON MT. NEBO ROAD IN PITTSBURGH PA. THE TOW TRUCK DRIVER NOTICED THAT WHILE THE CAR WAS IN PARK THE WHEELS WERE SPINNING. THE BODY SHOP IN WHICH WE TOOK OUR VEHICLE TO, IS HAVING AN ISSUE TRYING TO DUPLICATE THE PROBLEM. IN THE MEANTIME, I DO NOT FEEL THAT OUR VEHICLE IS SAFE, AND DO NOT WANT TO RISK THIS INCIDENT HAPPENING AGAIN, BEING THAT IT WAS AN ISSUE IN 2011-2014 HYUNDAI SONATAS.
Corrective Action:
MY VEHICLE WAS IN PARK ON MY STREET. MY HUSBAND WAS IN THE PASSENGER SEAT. I EXITED THE DRIVER SIDE OF THE VEHICLE AND OPENED THE DRIVER SIDE REAR DOOR. I KNEELED ON THE SEAT TO REACH BEHIND THE PASSENGER SIDE SEAT TO GRAB MY LAUNDRY BASKET. THE CAR BEGAN TO ROLL BACKWARDS. WE HIT A VEHICLE DIRECTLY BEHIND US AND ENDED UP IN OUR NEIGHBORS YARD. WE CONTACTED THE POLICE AND A TOW TRUCK WAS SENT. THE TOW TRUCK ARRIVED FROM JOYCE'S TOWING ON MT. NEBO ROAD IN PITTSBURGH PA. THE TOW TRUCK DRIVER NOTICED THAT WHILE THE CAR WAS IN PARK THE WHEELS WERE SPINNING. THE BODY SHOP IN WHICH WE TOOK OUR VEHICLE TO, IS HAVING AN ISSUE TRYING TO DUPLICATE THE PROBLEM. IN THE MEANTIME, I DO NOT FEEL THAT OUR VEHICLE IS SAFE, AND DO NOT WANT TO RISK THIS INCIDENT HAPPENING AGAIN, BEING THAT IT WAS AN ISSUE IN 2011-2014 HYUNDAI SONATAS.
Additional Notes:
MY VEHICLE WAS IN PARK ON MY STREET. MY HUSBAND WAS IN THE PASSENGER SEAT. I EXITED THE DRIVER SIDE OF THE VEHICLE AND OPENED THE DRIVER SIDE REAR DOOR. I KNEELED ON THE SEAT TO REACH BEHIND THE PASSENGER SIDE SEAT TO GRAB MY LAUNDRY BASKET. THE CAR BEGAN TO ROLL BACKWARDS. WE HIT A VEHICLE DIRECTLY BEHIND US AND ENDED UP IN OUR NEIGHBORS YARD. WE CONTACTED THE POLICE AND A TOW TRUCK WAS SENT. THE TOW TRUCK ARRIVED FROM JOYCE'S TOWING ON MT. NEBO ROAD IN PITTSBURGH PA. THE TOW TRUCK DRIVER NOTICED THAT WHILE THE CAR WAS IN PARK THE WHEELS WERE SPINNING. THE BODY SHOP IN WHICH WE TOOK OUR VEHICLE TO, IS HAVING AN ISSUE TRYING TO DUPLICATE THE PROBLEM. IN THE MEANTIME, I DO NOT FEEL THAT OUR VEHICLE IS SAFE, AND DO NOT WANT TO RISK THIS INCIDENT HAPPENING AGAIN, BEING THAT IT WAS AN ISSUE IN 2011-2014 HYUNDAI SONATAS.
Mfg Campaign: 11142195
Recall Date: Oct 23, 2018
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
JUST AFTER BEGINNING MY DRIVE HOME, ON A SUBURBAN STREET, WARNING LIGHT FOR POWER STEERING CAME ON AND WITHIN ABOUT 1/4 MILE THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED UP. I WAS FORTUNATE TO BE JUST ABLE TO TURN ON ONTO A SIDE STREET AS I COULD NO LONGER CONTROL THE CAR. CAR WAS A RENTAL CAR AND ONLY HAD 37K MILES ON IT.
Corrective Action:
JUST AFTER BEGINNING MY DRIVE HOME, ON A SUBURBAN STREET, WARNING LIGHT FOR POWER STEERING CAME ON AND WITHIN ABOUT 1/4 MILE THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED UP. I WAS FORTUNATE TO BE JUST ABLE TO TURN ON ONTO A SIDE STREET AS I COULD NO LONGER CONTROL THE CAR. CAR WAS A RENTAL CAR AND ONLY HAD 37K MILES ON IT.
Additional Notes:
JUST AFTER BEGINNING MY DRIVE HOME, ON A SUBURBAN STREET, WARNING LIGHT FOR POWER STEERING CAME ON AND WITHIN ABOUT 1/4 MILE THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED UP. I WAS FORTUNATE TO BE JUST ABLE TO TURN ON ONTO A SIDE STREET AS I COULD NO LONGER CONTROL THE CAR. CAR WAS A RENTAL CAR AND ONLY HAD 37K MILES ON IT.
Mfg Campaign: 11133187
Recall Date: Oct 3, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ENGINE USES FULL SYNTHETIC OIL AT A RAPID RATE. ONE QUART OF FULL SYNTHETIC HAD TO BE ADDED AFTER DRIVING ONLY 3600 MILES FROM PREVIOUS OIL CHANGE, AND AGAIN AT 4700, AND EVEN THEN THE DIPSTICK WAS STILL 1/2 QUART BELOW FULL WHEN OIL WAS CHANGED AT 4800 MILES FROM PREVIOUS OIL CHANGE. HYUNDAI SERVICE TECHNICIAN COULD FIND NO OIL LEAKS.
Corrective Action:
ENGINE USES FULL SYNTHETIC OIL AT A RAPID RATE. ONE QUART OF FULL SYNTHETIC HAD TO BE ADDED AFTER DRIVING ONLY 3600 MILES FROM PREVIOUS OIL CHANGE, AND AGAIN AT 4700, AND EVEN THEN THE DIPSTICK WAS STILL 1/2 QUART BELOW FULL WHEN OIL WAS CHANGED AT 4800 MILES FROM PREVIOUS OIL CHANGE. HYUNDAI SERVICE TECHNICIAN COULD FIND NO OIL LEAKS.
Additional Notes:
ENGINE USES FULL SYNTHETIC OIL AT A RAPID RATE. ONE QUART OF FULL SYNTHETIC HAD TO BE ADDED AFTER DRIVING ONLY 3600 MILES FROM PREVIOUS OIL CHANGE, AND AGAIN AT 4700, AND EVEN THEN THE DIPSTICK WAS STILL 1/2 QUART BELOW FULL WHEN OIL WAS CHANGED AT 4800 MILES FROM PREVIOUS OIL CHANGE. HYUNDAI SERVICE TECHNICIAN COULD FIND NO OIL LEAKS.
Mfg Campaign: 11131721
Recall Date: Sep 26, 2018
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
CAR STARTED THIS AT APPROXIMATELY 10,000 MILES. IT "WANDERS" ON THE ROAD, AT HIGHWAY SPEEDS. THE STEERING WHEEL FEELS LIKE IT "STICKS" AT SPEED IN THE CENTER POSITION AND IT TAKES CONSIDERABLE FORCE TO TURN THE WHEEL FROM CENTER. THIS CAUSES OVERCORRECTION IN THE STEERING AND YOU TEND TO GO BACK AND FORTH. SINGLE-HANDED CRUISING IS DEFINITELY OUT OF THE EQUATION, AS IT REQUIRES A TWO-HANDED TIGHT GRIP FOR EVEN TINY ADJUSTMENTS. MY WIFE HATES IT AND IT IS UPSETTING TO HAPPEN IN A NEW CAR. DID NOT DO THIS WHEN NEW AND DOES IT IN ALL MODES (NORMAL, ECO, SPORT).
Corrective Action:
CAR STARTED THIS AT APPROXIMATELY 10,000 MILES. IT "WANDERS" ON THE ROAD, AT HIGHWAY SPEEDS. THE STEERING WHEEL FEELS LIKE IT "STICKS" AT SPEED IN THE CENTER POSITION AND IT TAKES CONSIDERABLE FORCE TO TURN THE WHEEL FROM CENTER. THIS CAUSES OVERCORRECTION IN THE STEERING AND YOU TEND TO GO BACK AND FORTH. SINGLE-HANDED CRUISING IS DEFINITELY OUT OF THE EQUATION, AS IT REQUIRES A TWO-HANDED TIGHT GRIP FOR EVEN TINY ADJUSTMENTS. MY WIFE HATES IT AND IT IS UPSETTING TO HAPPEN IN A NEW CAR. DID NOT DO THIS WHEN NEW AND DOES IT IN ALL MODES (NORMAL, ECO, SPORT).
Additional Notes:
CAR STARTED THIS AT APPROXIMATELY 10,000 MILES. IT "WANDERS" ON THE ROAD, AT HIGHWAY SPEEDS. THE STEERING WHEEL FEELS LIKE IT "STICKS" AT SPEED IN THE CENTER POSITION AND IT TAKES CONSIDERABLE FORCE TO TURN THE WHEEL FROM CENTER. THIS CAUSES OVERCORRECTION IN THE STEERING AND YOU TEND TO GO BACK AND FORTH. SINGLE-HANDED CRUISING IS DEFINITELY OUT OF THE EQUATION, AS IT REQUIRES A TWO-HANDED TIGHT GRIP FOR EVEN TINY ADJUSTMENTS. MY WIFE HATES IT AND IT IS UPSETTING TO HAPPEN IN A NEW CAR. DID NOT DO THIS WHEN NEW AND DOES IT IN ALL MODES (NORMAL, ECO, SPORT).
Mfg Campaign: 11131482
Recall Date: Sep 25, 2018
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.
Corrective Action:
I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.
Additional Notes:
I TAPPED A CAR IN FRONT OF ME GOING LESS THAN 5 MPH, NOT EVEN A SCRATCH ON EITHER CAR, BUT THE STEERING WHEEL & THE DRIVER AIRBAG DEPLOYED, CAUSING CUTS, BRUISES, & SCRAPES. THE OFFICER, THE EMT, AS WELL AS THE OTHER DRIVER HAVE NO IDEA WHY THEY WOULD GO OFF IN SUCH A SLOW, LIGHT TAP. THE DAMAGE TO ME, AS WELL AS THE INCONVENIENCE IS DISTURBING.
Mfg Campaign: 11114311
Recall Date: Jul 28, 2018
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
AFTER DRIVING MY NEWLY PURCHASED 2017 HYUNDAI SONATA, FOR ANY LENGTH OF TIME OR MILEAGE, THE POWER STEERING WILL MAKE A CLUNK SOUND AND THEN WILL STOP WORKING WHEN SLOWING DOWN AND REACHING A SPEED OF AROUND 10MPH AND THEN WHEN I REGAIN SPEED I AM STILL STRUGGLING TO TURN THE WHEEL BECAUSE I'VE LOST THE POWER STEERING. I DID DISCOVER THAT ONCE THE IGNITION IS TURNED OFF AND RESTARTED THAT THE POWER STEERING WORKS AGAIN. HOWEVER, WHEN DRIVING ON A FREEWAY OR ROAD, PULLING OVER TO RESTART THE VEHICLE IS NOT ALWAYS AN OPTION AND WITH THE STEERING WHEEL SO HARD TO CONTROL, THE POTENTIAL FOR ACCIDENT AVOIDANCE IS LOWERED. AND WINTER WEATHER CONDITIONS WILL MAKE DRIVING WITH THIS MANUAL STEERING SITUATION THAT MUCH MORE DANGEROUS. IT SEEMS THE HYUNDAI ELANTRA IS HAVING THE SAME ISSUE AND A RECALL HAS ALREADY BEEN ISSUED.
Corrective Action:
AFTER DRIVING MY NEWLY PURCHASED 2017 HYUNDAI SONATA, FOR ANY LENGTH OF TIME OR MILEAGE, THE POWER STEERING WILL MAKE A CLUNK SOUND AND THEN WILL STOP WORKING WHEN SLOWING DOWN AND REACHING A SPEED OF AROUND 10MPH AND THEN WHEN I REGAIN SPEED I AM STILL STRUGGLING TO TURN THE WHEEL BECAUSE I'VE LOST THE POWER STEERING. I DID DISCOVER THAT ONCE THE IGNITION IS TURNED OFF AND RESTARTED THAT THE POWER STEERING WORKS AGAIN. HOWEVER, WHEN DRIVING ON A FREEWAY OR ROAD, PULLING OVER TO RESTART THE VEHICLE IS NOT ALWAYS AN OPTION AND WITH THE STEERING WHEEL SO HARD TO CONTROL, THE POTENTIAL FOR ACCIDENT AVOIDANCE IS LOWERED. AND WINTER WEATHER CONDITIONS WILL MAKE DRIVING WITH THIS MANUAL STEERING SITUATION THAT MUCH MORE DANGEROUS. IT SEEMS THE HYUNDAI ELANTRA IS HAVING THE SAME ISSUE AND A RECALL HAS ALREADY BEEN ISSUED.
Additional Notes:
AFTER DRIVING MY NEWLY PURCHASED 2017 HYUNDAI SONATA, FOR ANY LENGTH OF TIME OR MILEAGE, THE POWER STEERING WILL MAKE A CLUNK SOUND AND THEN WILL STOP WORKING WHEN SLOWING DOWN AND REACHING A SPEED OF AROUND 10MPH AND THEN WHEN I REGAIN SPEED I AM STILL STRUGGLING TO TURN THE WHEEL BECAUSE I'VE LOST THE POWER STEERING. I DID DISCOVER THAT ONCE THE IGNITION IS TURNED OFF AND RESTARTED THAT THE POWER STEERING WORKS AGAIN. HOWEVER, WHEN DRIVING ON A FREEWAY OR ROAD, PULLING OVER TO RESTART THE VEHICLE IS NOT ALWAYS AN OPTION AND WITH THE STEERING WHEEL SO HARD TO CONTROL, THE POTENTIAL FOR ACCIDENT AVOIDANCE IS LOWERED. AND WINTER WEATHER CONDITIONS WILL MAKE DRIVING WITH THIS MANUAL STEERING SITUATION THAT MUCH MORE DANGEROUS. IT SEEMS THE HYUNDAI ELANTRA IS HAVING THE SAME ISSUE AND A RECALL HAS ALREADY BEEN ISSUED.
Mfg Campaign: 11113938
Recall Date: Jul 26, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS DRIVING ON THE INTERSTATE WHEN I HEARD A LONG NOISE THAT SOUNDED LIKE A GUNSHOT. I THEN HEARD A NOISE COMING FROM THE AREA OF THE SUNROOF LIKE BROKEN GLASS. I HAD THE COVER CLOSED. HAD I NOT HAD IT CLOSED, GLASS WOULD HAVE BEEN FALLING IN ALL AROUND US. I PULLED OVER TO LOOK AT IT AND IT LOOKED A BOMB HAD EXPLODED. SOME PIECES WERE STILL ATTACHED BUT SHATTERED AND OTHERS WERE EVERYWHERE.
Corrective Action:
I WAS DRIVING ON THE INTERSTATE WHEN I HEARD A LONG NOISE THAT SOUNDED LIKE A GUNSHOT. I THEN HEARD A NOISE COMING FROM THE AREA OF THE SUNROOF LIKE BROKEN GLASS. I HAD THE COVER CLOSED. HAD I NOT HAD IT CLOSED, GLASS WOULD HAVE BEEN FALLING IN ALL AROUND US. I PULLED OVER TO LOOK AT IT AND IT LOOKED A BOMB HAD EXPLODED. SOME PIECES WERE STILL ATTACHED BUT SHATTERED AND OTHERS WERE EVERYWHERE.
Additional Notes:
I WAS DRIVING ON THE INTERSTATE WHEN I HEARD A LONG NOISE THAT SOUNDED LIKE A GUNSHOT. I THEN HEARD A NOISE COMING FROM THE AREA OF THE SUNROOF LIKE BROKEN GLASS. I HAD THE COVER CLOSED. HAD I NOT HAD IT CLOSED, GLASS WOULD HAVE BEEN FALLING IN ALL AROUND US. I PULLED OVER TO LOOK AT IT AND IT LOOKED A BOMB HAD EXPLODED. SOME PIECES WERE STILL ATTACHED BUT SHATTERED AND OTHERS WERE EVERYWHERE.
Mfg Campaign: 11111260
Recall Date: Jul 13, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11099226
Recall Date: Jun 1, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
CPSC: HYUNDAI OF ORANGE PARK, FLORIDA DID A GOODWILL REPLACEMENT OF ORIGINAL ENGINE ON MY 2007 SONATA, THE REPLACEMENT THETA ENGINE WAS INSTALLED ON INVOICE 80311 FINISHED ON 7/13/ 11 AND WAS DIRECTED BY GM DANNY HINES AND APPROVED BY HYUNDAI MA. *DT *JS
Corrective Action:
CPSC: HYUNDAI OF ORANGE PARK, FLORIDA DID A GOODWILL REPLACEMENT OF ORIGINAL ENGINE ON MY 2007 SONATA, THE REPLACEMENT THETA ENGINE WAS INSTALLED ON INVOICE 80311 FINISHED ON 7/13/ 11 AND WAS DIRECTED BY GM DANNY HINES AND APPROVED BY HYUNDAI MA. *DT *JS
Additional Notes:
CPSC: HYUNDAI OF ORANGE PARK, FLORIDA DID A GOODWILL REPLACEMENT OF ORIGINAL ENGINE ON MY 2007 SONATA, THE REPLACEMENT THETA ENGINE WAS INSTALLED ON INVOICE 80311 FINISHED ON 7/13/ 11 AND WAS DIRECTED BY GM DANNY HINES AND APPROVED BY HYUNDAI MA. *DT *JS
Mfg Campaign: 11099629
Recall Date: May 31, 2018
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