Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 236
Recall Date: Oct 6, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 207
Recall Date: Jul 9, 2021
Consumer Complaints
98 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Corrective Action:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Additional Notes:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Mfg Campaign: 11604047
Recall Date: Jul 23, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Corrective Action:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Additional Notes:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Mfg Campaign: 11604047
Recall Date: Jul 23, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Corrective Action:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Additional Notes:
My car has been experiencing air defects when it would randomly stop working. Last month my car air stopped working after I picked my pet up from the groomers and all together on the service road my car shut down. After being towed to Hyundai dealership I was being demanded that I ride on E and that it could’ve been my fuel injector. After realizing it was not that they claimed it was a failed fuel pump. After paying and recording my car back not even 8 hours later my car would not turn over again with no air causing me to get towed a second time. The dealership couldn’t diagnose what’s wrong with my car so they tried to throw false accusations as to my old gas can that stays in my truck that the smell of gas is the reason why they can’t properly diagnose my car. After getting my car back and driving it home, after turning it off and back in case duplicated the same problems with me. Wouldn’t turn over or produce air. Dealership refuse to comment on the paperwork if the problems they ran into but rather called me. After keeping my car a week to drive it the problem didn’t duplicate. I’ve had my car for about 3 weeks now and the air still give me problems and don’t want to come on every now And then
Mfg Campaign: 11604047
Recall Date: Jul 23, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My itms went bad but no codes pop up when getting checked make my gauge temperature line sit over the 200 mark looks to be around 220 without steeping on the gas hard
Corrective Action:
My itms went bad but no codes pop up when getting checked make my gauge temperature line sit over the 200 mark looks to be around 220 without steeping on the gas hard
Additional Notes:
My itms went bad but no codes pop up when getting checked make my gauge temperature line sit over the 200 mark looks to be around 220 without steeping on the gas hard
Mfg Campaign: 11603668
Recall Date: Jul 21, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In February 2024, on a day with snow on the ground no less, my husband was driving over the Verrazano Bridge from Brooklyn, NY to Staten Island, NY, when the car suddenly started shaking and the speed dropped from 50 to 20 in about 10-30seconds. The car started smoking and filling up with fuel fumes. Cars were beeping at him, almost crashing into the back of the car. He was able to make it to safety and had the car towed to the nearest Hyundai Dealership/service. The issue was an injector. On Saturday, [XXX], I got into the car with my two children (age [XXX] and [XXX] old). The car started shaking, all of the check engine lights flew on, the car quickly filled up with fumes, the exhaust was smoking, and the RPM Dial was dancing. I have never been so terrified. The car was towed and again the issue was diagnosed as an injector. Not the same one, a different one. I have been told by my local Hyundai that this is an ongoing issue and that Hyundai only changes 1 at a time, knowing that the others may be faulty. This is unacceptable. These cars need to be recalled immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
In February 2024, on a day with snow on the ground no less, my husband was driving over the Verrazano Bridge from Brooklyn, NY to Staten Island, NY, when the car suddenly started shaking and the speed dropped from 50 to 20 in about 10-30seconds. The car started smoking and filling up with fuel fumes. Cars were beeping at him, almost crashing into the back of the car. He was able to make it to safety and had the car towed to the nearest Hyundai Dealership/service. The issue was an injector. On Saturday, [XXX], I got into the car with my two children (age [XXX] and [XXX] old). The car started shaking, all of the check engine lights flew on, the car quickly filled up with fumes, the exhaust was smoking, and the RPM Dial was dancing. I have never been so terrified. The car was towed and again the issue was diagnosed as an injector. Not the same one, a different one. I have been told by my local Hyundai that this is an ongoing issue and that Hyundai only changes 1 at a time, knowing that the others may be faulty. This is unacceptable. These cars need to be recalled immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
In February 2024, on a day with snow on the ground no less, my husband was driving over the Verrazano Bridge from Brooklyn, NY to Staten Island, NY, when the car suddenly started shaking and the speed dropped from 50 to 20 in about 10-30seconds. The car started smoking and filling up with fuel fumes. Cars were beeping at him, almost crashing into the back of the car. He was able to make it to safety and had the car towed to the nearest Hyundai Dealership/service. The issue was an injector. On Saturday, [XXX], I got into the car with my two children (age [XXX] and [XXX] old). The car started shaking, all of the check engine lights flew on, the car quickly filled up with fumes, the exhaust was smoking, and the RPM Dial was dancing. I have never been so terrified. The car was towed and again the issue was diagnosed as an injector. Not the same one, a different one. I have been told by my local Hyundai that this is an ongoing issue and that Hyundai only changes 1 at a time, knowing that the others may be faulty. This is unacceptable. These cars need to be recalled immediately. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11602641
Recall Date: Jul 16, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
****Answers to questions above**** The dealership determined the fuel injector of cylinder 2 to be malfunctioning and replaced it. My safety was put at risk because my car lost all drive power and I could not get out of other people's way.(I was only going 40 but imagine if it happened at 80 mph on an interstate) The dealership reproduced the issue and fixed it. The dealership also stated that several models of Hyundai using the same fuel injectors had come in with the same failures.(10+ cars) Not all on the same cyclinder either. My vehicle has only been inspected by the dealership at this time. There were no warnings leading up to the failure. ****Full Story**** I was driving at about 40 mph through town and experienced total loss of drive power. The vehicle had electric, but little to no response from the gas pedal. I manged to limp the vehicle about 200 yards to a stop light. The rpms dropped to under 300 and the engine began to idle very rough. I shut the car off while at the red light to save it from any potential internal damage. When the light turned green, I almost could not get the car to start and stay running. There was a very strong gas smell at this point, which I had assumed was coming from the engine. I had to put the gas pedal to the floor to keep it running and ride the brakes through the intersection to not hit the vehicle in front of me. After getting through the intersection, I limped it into the parking lot on the other side. This is when I noticed the check engine light had come on. There was no leaking fluids under the hood or the car. I had the vehicle towed to the nearest Hyundai dealership.
Corrective Action:
****Answers to questions above**** The dealership determined the fuel injector of cylinder 2 to be malfunctioning and replaced it. My safety was put at risk because my car lost all drive power and I could not get out of other people's way.(I was only going 40 but imagine if it happened at 80 mph on an interstate) The dealership reproduced the issue and fixed it. The dealership also stated that several models of Hyundai using the same fuel injectors had come in with the same failures.(10+ cars) Not all on the same cyclinder either. My vehicle has only been inspected by the dealership at this time. There were no warnings leading up to the failure. ****Full Story**** I was driving at about 40 mph through town and experienced total loss of drive power. The vehicle had electric, but little to no response from the gas pedal. I manged to limp the vehicle about 200 yards to a stop light. The rpms dropped to under 300 and the engine began to idle very rough. I shut the car off while at the red light to save it from any potential internal damage. When the light turned green, I almost could not get the car to start and stay running. There was a very strong gas smell at this point, which I had assumed was coming from the engine. I had to put the gas pedal to the floor to keep it running and ride the brakes through the intersection to not hit the vehicle in front of me. After getting through the intersection, I limped it into the parking lot on the other side. This is when I noticed the check engine light had come on. There was no leaking fluids under the hood or the car. I had the vehicle towed to the nearest Hyundai dealership.
Additional Notes:
****Answers to questions above**** The dealership determined the fuel injector of cylinder 2 to be malfunctioning and replaced it. My safety was put at risk because my car lost all drive power and I could not get out of other people's way.(I was only going 40 but imagine if it happened at 80 mph on an interstate) The dealership reproduced the issue and fixed it. The dealership also stated that several models of Hyundai using the same fuel injectors had come in with the same failures.(10+ cars) Not all on the same cyclinder either. My vehicle has only been inspected by the dealership at this time. There were no warnings leading up to the failure. ****Full Story**** I was driving at about 40 mph through town and experienced total loss of drive power. The vehicle had electric, but little to no response from the gas pedal. I manged to limp the vehicle about 200 yards to a stop light. The rpms dropped to under 300 and the engine began to idle very rough. I shut the car off while at the red light to save it from any potential internal damage. When the light turned green, I almost could not get the car to start and stay running. There was a very strong gas smell at this point, which I had assumed was coming from the engine. I had to put the gas pedal to the floor to keep it running and ride the brakes through the intersection to not hit the vehicle in front of me. After getting through the intersection, I limped it into the parking lot on the other side. This is when I noticed the check engine light had come on. There was no leaking fluids under the hood or the car. I had the vehicle towed to the nearest Hyundai dealership.
Mfg Campaign: 11590031
Recall Date: May 21, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GDI fuel injectors are faulty and causing engine misfires in multiple cylinders.
Corrective Action:
GDI fuel injectors are faulty and causing engine misfires in multiple cylinders.
Additional Notes:
GDI fuel injectors are faulty and causing engine misfires in multiple cylinders.
Mfg Campaign: 11585143
Recall Date: Apr 25, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Car frequently stalls out when coming to a stop. Car has to be shut down and restarted in traffic. No warning lights and no OBDII codes. Dealership states they cannot find an issue and cannot reproduce symptoms.
Corrective Action:
Car frequently stalls out when coming to a stop. Car has to be shut down and restarted in traffic. No warning lights and no OBDII codes. Dealership states they cannot find an issue and cannot reproduce symptoms.
Additional Notes:
Car frequently stalls out when coming to a stop. Car has to be shut down and restarted in traffic. No warning lights and no OBDII codes. Dealership states they cannot find an issue and cannot reproduce symptoms.
Mfg Campaign: 11583532
Recall Date: Apr 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car frequently stalls out when coming to a stop. Car has to be shut down and restarted in traffic. No warning lights and no OBDII codes. Dealership states they cannot find an issue and cannot reproduce symptoms.
Corrective Action:
Car frequently stalls out when coming to a stop. Car has to be shut down and restarted in traffic. No warning lights and no OBDII codes. Dealership states they cannot find an issue and cannot reproduce symptoms.
Additional Notes:
Car frequently stalls out when coming to a stop. Car has to be shut down and restarted in traffic. No warning lights and no OBDII codes. Dealership states they cannot find an issue and cannot reproduce symptoms.
Mfg Campaign: 11583532
Recall Date: Apr 17, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of drive power increases the risk of a crash. A fuel leak increases the risk of a fire. What
Corrective Action:
Loss of drive power increases the risk of a crash. A fuel leak increases the risk of a fire. What
Additional Notes:
Loss of drive power increases the risk of a crash. A fuel leak increases the risk of a fire. What
Mfg Campaign: 11582369
Recall Date: Apr 11, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Loss of drive power increases the risk of a crash. A fuel leak increases the risk of a fire. What
Corrective Action:
Loss of drive power increases the risk of a crash. A fuel leak increases the risk of a fire. What
Additional Notes:
Loss of drive power increases the risk of a crash. A fuel leak increases the risk of a fire. What
Mfg Campaign: 11582369
Recall Date: Apr 11, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle is still under warranty but it has 25k miles and having transmission problems. Shifting from first to second gear I feel hard shifting , also when you prepare to stop it’s hard downshift again, downshift is more hard than up shifting.
Corrective Action:
The vehicle is still under warranty but it has 25k miles and having transmission problems. Shifting from first to second gear I feel hard shifting , also when you prepare to stop it’s hard downshift again, downshift is more hard than up shifting.
Additional Notes:
The vehicle is still under warranty but it has 25k miles and having transmission problems. Shifting from first to second gear I feel hard shifting , also when you prepare to stop it’s hard downshift again, downshift is more hard than up shifting.
Mfg Campaign: 11566587
Recall Date: Jan 19, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I leased my brand new Sonata at the end of August in 2022. in November 2022 I was driving on the highway and my vehicle started to decelerate. I stepped on the gas pedal and it just went slow and slower. I was able to make it home but after shutting the car off it would not start again. I had it towed to my dealer and they fixed something with fuel injection. in February 2023 the same thing happened with only 4500 miles on the car except this time my car decelerated so badly I pulled to the side of the road and it immediately died. I had the car towed again and they fixed it again. The car was good for a while but on [XXX] of 2024 the deceleration issue happened again. it did not stall out on me and I was lucky enough to be able to get the car to my dealer to have them do a diagnostic check. They did not find anything. This is baffling to me. I guess I need to break down again for, something to be fixed with this car. my complaint is that while driving my car and if I break down it is unsafe for me and other cars on the road if my vehicle just dies. I do have a job and also like to travel out of town sometimes. I do not feel safe with this car. It broke down twice in the first year so it did not qualify for the lemon law in my state of Pennsylvania. Please provide some information on what I need to do to keep myself and other drivers safe. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I leased my brand new Sonata at the end of August in 2022. in November 2022 I was driving on the highway and my vehicle started to decelerate. I stepped on the gas pedal and it just went slow and slower. I was able to make it home but after shutting the car off it would not start again. I had it towed to my dealer and they fixed something with fuel injection. in February 2023 the same thing happened with only 4500 miles on the car except this time my car decelerated so badly I pulled to the side of the road and it immediately died. I had the car towed again and they fixed it again. The car was good for a while but on [XXX] of 2024 the deceleration issue happened again. it did not stall out on me and I was lucky enough to be able to get the car to my dealer to have them do a diagnostic check. They did not find anything. This is baffling to me. I guess I need to break down again for, something to be fixed with this car. my complaint is that while driving my car and if I break down it is unsafe for me and other cars on the road if my vehicle just dies. I do have a job and also like to travel out of town sometimes. I do not feel safe with this car. It broke down twice in the first year so it did not qualify for the lemon law in my state of Pennsylvania. Please provide some information on what I need to do to keep myself and other drivers safe. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I leased my brand new Sonata at the end of August in 2022. in November 2022 I was driving on the highway and my vehicle started to decelerate. I stepped on the gas pedal and it just went slow and slower. I was able to make it home but after shutting the car off it would not start again. I had it towed to my dealer and they fixed something with fuel injection. in February 2023 the same thing happened with only 4500 miles on the car except this time my car decelerated so badly I pulled to the side of the road and it immediately died. I had the car towed again and they fixed it again. The car was good for a while but on [XXX] of 2024 the deceleration issue happened again. it did not stall out on me and I was lucky enough to be able to get the car to my dealer to have them do a diagnostic check. They did not find anything. This is baffling to me. I guess I need to break down again for, something to be fixed with this car. my complaint is that while driving my car and if I break down it is unsafe for me and other cars on the road if my vehicle just dies. I do have a job and also like to travel out of town sometimes. I do not feel safe with this car. It broke down twice in the first year so it did not qualify for the lemon law in my state of Pennsylvania. Please provide some information on what I need to do to keep myself and other drivers safe. Thank you very much. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11565639
Recall Date: Jan 15, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2022 Sonata ; engine stops while driving without warning. After my Sonata stops; error message appears: auto stop is off; to restart engine shift to P or N
Corrective Action:
2022 Sonata ; engine stops while driving without warning. After my Sonata stops; error message appears: auto stop is off; to restart engine shift to P or N
Additional Notes:
2022 Sonata ; engine stops while driving without warning. After my Sonata stops; error message appears: auto stop is off; to restart engine shift to P or N
Mfg Campaign: 11559134
Recall Date: Dec 8, 2023
Hyundai Motor America
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2022 Hyundai Sonata. The contact stated that on two separate occasions while driving at undisclosed speeds; the splash shield would rip without impact. The contact stated that there was an abnormal sound coming from the vehicle due to the failure. The contact had taken the vehicle to a dealer after the initial failure and had the part replaced out of pocket. After the second failure, the manufacturer was notified, and a case was filed to have the manufacturer cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Hyundai Sonata. The contact stated that on two separate occasions while driving at undisclosed speeds; the splash shield would rip without impact. The contact stated that there was an abnormal sound coming from the vehicle due to the failure. The contact had taken the vehicle to a dealer after the initial failure and had the part replaced out of pocket. After the second failure, the manufacturer was notified, and a case was filed to have the manufacturer cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Hyundai Sonata. The contact stated that on two separate occasions while driving at undisclosed speeds; the splash shield would rip without impact. The contact stated that there was an abnormal sound coming from the vehicle due to the failure. The contact had taken the vehicle to a dealer after the initial failure and had the part replaced out of pocket. After the second failure, the manufacturer was notified, and a case was filed to have the manufacturer cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 12,000.
Mfg Campaign: 11541117
Recall Date: Aug 28, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
There was a transmission recall that was addressed back in early 2023 by the dealership that presented as a 1st gear stutter within a month of purchasing the car back in May 2022. At the time I was told if the reprogramming didn't work, the transmission would need to be replaced. The vehicle was driven very little but I was told it would need a couple of weeks of regular driving to ensure the fix took. If it didn't I was advised to bring the car in immediately. The car stayed in the garage and didn't get driven until July when it was taken on a 100+mile trip when I realized that the first gear was starting to jerk upon shifting. I finally called Hyundai about possibly trading it in and eventually on Aug 21, 2023 called the service dept to give them a heads up I'm going to bring it in. However was told I would have to now rebook the appointment and got one for Dec 22, 2023. I mentioned that this was under the recall issue but was informed that they would have to do diagnosis to confirm that. In the meantime they didn't offer any other recourse or priority to have this addressed. I can't afford to pay for another vehicle out of pocket in the meantime. Also, now it's showing that recall issue as repaired even though that may have not happened as of now. I'm concerned that something bad might happen in the meantime and I don't seem to have any other options.
Corrective Action:
There was a transmission recall that was addressed back in early 2023 by the dealership that presented as a 1st gear stutter within a month of purchasing the car back in May 2022. At the time I was told if the reprogramming didn't work, the transmission would need to be replaced. The vehicle was driven very little but I was told it would need a couple of weeks of regular driving to ensure the fix took. If it didn't I was advised to bring the car in immediately. The car stayed in the garage and didn't get driven until July when it was taken on a 100+mile trip when I realized that the first gear was starting to jerk upon shifting. I finally called Hyundai about possibly trading it in and eventually on Aug 21, 2023 called the service dept to give them a heads up I'm going to bring it in. However was told I would have to now rebook the appointment and got one for Dec 22, 2023. I mentioned that this was under the recall issue but was informed that they would have to do diagnosis to confirm that. In the meantime they didn't offer any other recourse or priority to have this addressed. I can't afford to pay for another vehicle out of pocket in the meantime. Also, now it's showing that recall issue as repaired even though that may have not happened as of now. I'm concerned that something bad might happen in the meantime and I don't seem to have any other options.
Additional Notes:
There was a transmission recall that was addressed back in early 2023 by the dealership that presented as a 1st gear stutter within a month of purchasing the car back in May 2022. At the time I was told if the reprogramming didn't work, the transmission would need to be replaced. The vehicle was driven very little but I was told it would need a couple of weeks of regular driving to ensure the fix took. If it didn't I was advised to bring the car in immediately. The car stayed in the garage and didn't get driven until July when it was taken on a 100+mile trip when I realized that the first gear was starting to jerk upon shifting. I finally called Hyundai about possibly trading it in and eventually on Aug 21, 2023 called the service dept to give them a heads up I'm going to bring it in. However was told I would have to now rebook the appointment and got one for Dec 22, 2023. I mentioned that this was under the recall issue but was informed that they would have to do diagnosis to confirm that. In the meantime they didn't offer any other recourse or priority to have this addressed. I can't afford to pay for another vehicle out of pocket in the meantime. Also, now it's showing that recall issue as repaired even though that may have not happened as of now. I'm concerned that something bad might happen in the meantime and I don't seem to have any other options.
Mfg Campaign: 11539763
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Corrective Action:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Additional Notes:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Mfg Campaign: 11539260
Recall Date: Aug 17, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Corrective Action:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Additional Notes:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Mfg Campaign: 11539260
Recall Date: Aug 17, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Corrective Action:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Additional Notes:
Loss of power while accelerating. Engine overheat notification. High oil temperature.
Mfg Campaign: 11539260
Recall Date: Aug 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While I was driving the vehicle late last year (2022) I pulled out of the parking lot of my office and my vehicle did not accelerate even though I was pressing the gas pedal. I pulled over, turned off the car, restarted the car, and everything was normal again. This morning (8/15/23) as my wife was driving my son to school, the car did the same thing and the vehicle did not accelerate even though the gas pedal was pressed and the RPM's were registering but there was no drive power. She had to pull over and restart the car as well.
Corrective Action:
While I was driving the vehicle late last year (2022) I pulled out of the parking lot of my office and my vehicle did not accelerate even though I was pressing the gas pedal. I pulled over, turned off the car, restarted the car, and everything was normal again. This morning (8/15/23) as my wife was driving my son to school, the car did the same thing and the vehicle did not accelerate even though the gas pedal was pressed and the RPM's were registering but there was no drive power. She had to pull over and restart the car as well.
Additional Notes:
While I was driving the vehicle late last year (2022) I pulled out of the parking lot of my office and my vehicle did not accelerate even though I was pressing the gas pedal. I pulled over, turned off the car, restarted the car, and everything was normal again. This morning (8/15/23) as my wife was driving my son to school, the car did the same thing and the vehicle did not accelerate even though the gas pedal was pressed and the RPM's were registering but there was no drive power. She had to pull over and restart the car as well.
Mfg Campaign: 11538551
Recall Date: Aug 15, 2023
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Valencia, CA • 36 yrs
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