Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2024 Hyundai Sonata vehicles. The software for the brake lights may cause the brake lights to flash and not illuminate properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 267
Recall Date: Aug 7, 2024
Consumer Complaints
38 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Corrective Action:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Additional Notes:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Mfg Campaign: 11674015
Recall Date: Jul 16, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Corrective Action:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Additional Notes:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Mfg Campaign: 11674015
Recall Date: Jul 16, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Corrective Action:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Additional Notes:
Complaint ID: 11667442 Vehicle: 2024 Hyundai Sonata Mileage: 20,000 (approx.). Update Summary: This update concerns the persistent, severe Electronic Stability Control (ESC) steering malfunction previously reported. Current Status of Issue: The ESC steering defect remains unresolved. The vehicle was taken to an authorized Hyundai dealership on July 15, 2025, for re-diagnosis. The technician reported being unable to find any fault, despite the clear, dangerous, and recurring symptoms of steering control loss and near-collisions. The vehicle is still unsafe to operate due to this unaddressed safety hazard. Manufacturer's Response: During this recent service visit, Hyundai continued to refuse to provide a loaner vehicle for the diagnostic and repair period. This refusal places the driver at extreme risk due to the necessity of driving a vehicle with a known, uncorrected safety defect that has already failed a previous recall repair (performed June 6, 2025, RO 41686321 ). Impact: The vehicle's safety is severely compromised. The persistent ESC defect, combined with the manufacturer's inability to diagnose/repair it and refusal to provide safe alternative transportation, necessitates immediate intervention.
Mfg Campaign: 11674015
Recall Date: Jul 16, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Corrective Action:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Additional Notes:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Mfg Campaign: 11673554
Recall Date: Jul 15, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Corrective Action:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Additional Notes:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Mfg Campaign: 11673554
Recall Date: Jul 15, 2025
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Corrective Action:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Additional Notes:
After a dealer-installed software update on my 2024 Hyundai Sonata sel awd, the car began jerking during acceleration and shifting. This happens at low and moderate speeds and creates an unsafe hesitation, especially in traffic. This issue did not exist before the update. I believe the software update affected the transmission or engine control calibration. The dealership has not resolved the issue, and it poses a safety concern. Please investigate whether this is linked to a faulty update affecting other Sonata vehicles.
Mfg Campaign: 11673554
Recall Date: Jul 15, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
My car tends to jerk very hard two to three times on cold start up and I’ve read that the previous years have had this issue. They are still the same mechanically so I do not know why my year does not have a recall for it
Corrective Action:
My car tends to jerk very hard two to three times on cold start up and I’ve read that the previous years have had this issue. They are still the same mechanically so I do not know why my year does not have a recall for it
Additional Notes:
My car tends to jerk very hard two to three times on cold start up and I’ve read that the previous years have had this issue. They are still the same mechanically so I do not know why my year does not have a recall for it
Mfg Campaign: 11673105
Recall Date: Jul 13, 2025
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Corrective Action:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Additional Notes:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Mfg Campaign: 11667442
Recall Date: Jun 17, 2025
Hyundai Motor America
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Corrective Action:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Additional Notes:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Mfg Campaign: 11667442
Recall Date: Jun 17, 2025
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Corrective Action:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Additional Notes:
Vehicle: 2024 Hyundai Sonata. Current Mileage: 17,804 Primary Safety Defect: Electronic Stability Control (ESC) Steering Malfunction The vehicle's ESC system has a severe, intermittent malfunction causing unpredictable loss of steering control. This defect creates an extreme safety hazard. Occurrences include the vehicle veering unexpectedly towards highway medians and losing steering precision during turns and roundabouts, leading to multiple near-collision incidents. The vehicle is currently considered unsafe to operate. Relevant History: This ESC concern was subject to a manufacturer recall. An authorized Hyundai dealership performed the "ESC SOFTWARE LOGIC UPDATE (24-01-065H-1)" on June 6, 2025. Despite this specific recall repair, the severe ESC steering issue has persisted and recurred multiple times since that date, indicating a failure of the repair to permanently resolve the safety defect. Secondary Safety Defect: Inaudible Parking Collision Assistance The vehicle's parking collision assistance system is non-functional. Its audible warnings are inaudible and have never worked as designed since vehicle acquisition. This eliminates a critical safety feature intended to prevent low-speed parking collisions. Finally, The combination of a critical, recurring ESC steering defect, unaddressed by a recall repair, and a continuously inaudible parking collision assistance system, renders this vehicle highly unsafe to drive. Immediate investigation and permanent resolution are required.
Mfg Campaign: 11667442
Recall Date: Jun 17, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Corrective Action:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Additional Notes:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Mfg Campaign: 11665119
Recall Date: Jun 5, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Corrective Action:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Additional Notes:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Mfg Campaign: 11665119
Recall Date: Jun 5, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Corrective Action:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Additional Notes:
Vehicle suddenly accelerated after pulling out of store parking lot at low speed into side street behind vehicle stopped at light (less than a car length in front) while pressing hard on brake. Vehicle lurched forward incrementally during the braking process, but vehicle kept accelerating causing vehicle to hit stopped vehicle numerous times before vehicle engine was finally turned off. Driver of both vehicles could have been seriously hurt. Vehicle was driven home after this incident without incident but has only been driven out of garage and onto and off towing truck. Car has not been inspected except for damage to vehicle and is currently awaiting insurance rep inspection at vehicle repair facility. Once damage is repaired car will be towed to dealership for inspection. Because of the short distance vehicle traveled no warning lamps/messages were noted.
Mfg Campaign: 11665119
Recall Date: Jun 5, 2025
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Corrective Action:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Additional Notes:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Mfg Campaign: 11663368
Recall Date: May 28, 2025
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Corrective Action:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Additional Notes:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Mfg Campaign: 11663368
Recall Date: May 28, 2025
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Corrective Action:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Additional Notes:
I have gone 3 times to dealer because speedometer was off. They confirmed that the speedometer was off but they couldn't do anything about it. They told me that for this car, there is no VSS and the speedometer gets the speed from the navigation system. The navigation system is obviously glitching which is causing this. I am not the only person experiencing this. This has to be taken care of and taken seriously
Mfg Campaign: 11663368
Recall Date: May 28, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I have not had accident in vehicle. There is a driver attention warning feature in the 2024-2025 Hyaundai vehicles that can not be turned off. They were able to be turned off in previous models. Because of the over sensitivity of the feature it creates a distraction while driving. It triggers activation after 10 minutes of driving and goes off if you’re swerving or wearing sunglasses, etc. a number of reasons. However, while I have been driving perfectly fine, it continues to go off and beep every 5 or so minutes. No swerving. Both hands on wheel. The feature isn’t a bad idea but needs to be less sensitive and able to be turned off. Going off so consistently creates a distraction to me while driving. I could see there potentially being many lawsuits regarding this due to accidents. I have spoken to multiple Hyaundai dealerships and they all say there is nothing they can do.
Corrective Action:
I have not had accident in vehicle. There is a driver attention warning feature in the 2024-2025 Hyaundai vehicles that can not be turned off. They were able to be turned off in previous models. Because of the over sensitivity of the feature it creates a distraction while driving. It triggers activation after 10 minutes of driving and goes off if you’re swerving or wearing sunglasses, etc. a number of reasons. However, while I have been driving perfectly fine, it continues to go off and beep every 5 or so minutes. No swerving. Both hands on wheel. The feature isn’t a bad idea but needs to be less sensitive and able to be turned off. Going off so consistently creates a distraction to me while driving. I could see there potentially being many lawsuits regarding this due to accidents. I have spoken to multiple Hyaundai dealerships and they all say there is nothing they can do.
Additional Notes:
I have not had accident in vehicle. There is a driver attention warning feature in the 2024-2025 Hyaundai vehicles that can not be turned off. They were able to be turned off in previous models. Because of the over sensitivity of the feature it creates a distraction while driving. It triggers activation after 10 minutes of driving and goes off if you’re swerving or wearing sunglasses, etc. a number of reasons. However, while I have been driving perfectly fine, it continues to go off and beep every 5 or so minutes. No swerving. Both hands on wheel. The feature isn’t a bad idea but needs to be less sensitive and able to be turned off. Going off so consistently creates a distraction to me while driving. I could see there potentially being many lawsuits regarding this due to accidents. I have spoken to multiple Hyaundai dealerships and they all say there is nothing they can do.
Mfg Campaign: 11660630
Recall Date: May 13, 2025
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I have not had accident in vehicle. There is a driver attention warning feature in the 2024-2025 Hyaundai vehicles that can not be turned off. They were able to be turned off in previous models. Because of the over sensitivity of the feature it creates a distraction while driving. It triggers activation after 10 minutes of driving and goes off if you’re swerving or wearing sunglasses, etc. a number of reasons. However, while I have been driving perfectly fine, it continues to go off and beep every 5 or so minutes. No swerving. Both hands on wheel. The feature isn’t a bad idea but needs to be less sensitive and able to be turned off. Going off so consistently creates a distraction to me while driving. I could see there potentially being many lawsuits regarding this due to accidents. I have spoken to multiple Hyaundai dealerships and they all say there is nothing they can do.
Corrective Action:
I have not had accident in vehicle. There is a driver attention warning feature in the 2024-2025 Hyaundai vehicles that can not be turned off. They were able to be turned off in previous models. Because of the over sensitivity of the feature it creates a distraction while driving. It triggers activation after 10 minutes of driving and goes off if you’re swerving or wearing sunglasses, etc. a number of reasons. However, while I have been driving perfectly fine, it continues to go off and beep every 5 or so minutes. No swerving. Both hands on wheel. The feature isn’t a bad idea but needs to be less sensitive and able to be turned off. Going off so consistently creates a distraction to me while driving. I could see there potentially being many lawsuits regarding this due to accidents. I have spoken to multiple Hyaundai dealerships and they all say there is nothing they can do.
Additional Notes:
I have not had accident in vehicle. There is a driver attention warning feature in the 2024-2025 Hyaundai vehicles that can not be turned off. They were able to be turned off in previous models. Because of the over sensitivity of the feature it creates a distraction while driving. It triggers activation after 10 minutes of driving and goes off if you’re swerving or wearing sunglasses, etc. a number of reasons. However, while I have been driving perfectly fine, it continues to go off and beep every 5 or so minutes. No swerving. Both hands on wheel. The feature isn’t a bad idea but needs to be less sensitive and able to be turned off. Going off so consistently creates a distraction to me while driving. I could see there potentially being many lawsuits regarding this due to accidents. I have spoken to multiple Hyaundai dealerships and they all say there is nothing they can do.
Mfg Campaign: 11660630
Recall Date: May 13, 2025
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car when shut off and restart will show the wrong speed. I am not the only person who has been dealing with this and you can look up 2024 hyundai sonata n line speedometer and a reddit post will come up with other people dealing with this. Hyundai is not willing to deal with this even after proving it was off
Corrective Action:
My car when shut off and restart will show the wrong speed. I am not the only person who has been dealing with this and you can look up 2024 hyundai sonata n line speedometer and a reddit post will come up with other people dealing with this. Hyundai is not willing to deal with this even after proving it was off
Additional Notes:
My car when shut off and restart will show the wrong speed. I am not the only person who has been dealing with this and you can look up 2024 hyundai sonata n line speedometer and a reddit post will come up with other people dealing with this. Hyundai is not willing to deal with this even after proving it was off
Mfg Campaign: 11658167
Recall Date: May 1, 2025
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I’m reporting a serious safety issue with my 2024 Hyundai Sonata. After a routine service at Koons Hyundai of Woodbridge in late February, the under-engine splash shield detached and dragged under the vehicle while I was driving on the highway. Upon inspection, it was clear that the splash shield was not secured with any screws or clips — it was either improperly installed during service or never fastened at all. This caused the shield to flap violently at high speeds before tearing off entirely. It posed a serious hazard to me and other drivers on the road. When I brought the issue to the dealership, they refused responsibility, falsely claimed it was caused by scratches (despite no such damage before the failure), and told me and my wife that we are no longer welcome for service. A part like this should never fall off a new vehicle, especially after a recent service. This could have caused a major accident if it hit another vehicle or interfered with my driving. I am requesting NHTSA to review this case for possible service negligence or manufacturing defect, and ensure future safety.
Corrective Action:
I’m reporting a serious safety issue with my 2024 Hyundai Sonata. After a routine service at Koons Hyundai of Woodbridge in late February, the under-engine splash shield detached and dragged under the vehicle while I was driving on the highway. Upon inspection, it was clear that the splash shield was not secured with any screws or clips — it was either improperly installed during service or never fastened at all. This caused the shield to flap violently at high speeds before tearing off entirely. It posed a serious hazard to me and other drivers on the road. When I brought the issue to the dealership, they refused responsibility, falsely claimed it was caused by scratches (despite no such damage before the failure), and told me and my wife that we are no longer welcome for service. A part like this should never fall off a new vehicle, especially after a recent service. This could have caused a major accident if it hit another vehicle or interfered with my driving. I am requesting NHTSA to review this case for possible service negligence or manufacturing defect, and ensure future safety.
Additional Notes:
I’m reporting a serious safety issue with my 2024 Hyundai Sonata. After a routine service at Koons Hyundai of Woodbridge in late February, the under-engine splash shield detached and dragged under the vehicle while I was driving on the highway. Upon inspection, it was clear that the splash shield was not secured with any screws or clips — it was either improperly installed during service or never fastened at all. This caused the shield to flap violently at high speeds before tearing off entirely. It posed a serious hazard to me and other drivers on the road. When I brought the issue to the dealership, they refused responsibility, falsely claimed it was caused by scratches (despite no such damage before the failure), and told me and my wife that we are no longer welcome for service. A part like this should never fall off a new vehicle, especially after a recent service. This could have caused a major accident if it hit another vehicle or interfered with my driving. I am requesting NHTSA to review this case for possible service negligence or manufacturing defect, and ensure future safety.
Mfg Campaign: 11656098
Recall Date: Apr 22, 2025
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