Complaints & Recalls
Consumer Complaints
37 ComplaintsHyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Corrective Action:
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Additional Notes:
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Mfg Campaign: 11599260
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Corrective Action:
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Additional Notes:
On a recent road trip to Utah on 2 occasions the cars automatic breaking system assumed a vehicle in the left lane and ahead of me by a few car lengths, had crossed its lane causing my car to brake abruptly at highway speed. The first time this occurred I was so surprised I don't remember what the other car was doing. However, the 2nd time I do remember the circumstances. I was driving east out of Amarillo and noticed a double semi trailer weaving a bit in the right lane. I was one lane to the left. There was a strong South wind and it appeared the truck was having trouble staying in his lane. My lane was clear of traffic for at least 1/2 mile. The highway was was straight. The truck was 100 yards or so in front of me when my car suddenly braked very hard I'm guessing reducing my speed by 20 or more mph. I'm glad there was no one on my tail! There was no danger at anytime and there was no need for such hard braking. A week later, a third incident of the same typed occurred. I was driving on [XXX] heading north in moderate traffic at highway speed and the car again broke heavily when there was no danger. Again, a black BMW was to the right of me- this time only 3-4 car lengths ahead. I was watching the that car as I would be overtaking it soon, when it moved close to the dashed lane marking but I don't believe it crossed it, causing my car to brake hard again! Again, I was lucky there was no one behind me, but this could have caused an accident! Again, there was no danger-- at least until the car hit the brakes too hard. The car collected a lot of bugs on the road trip and I had not washed the car prior to the 3rd incident. The car has been washed and something similar has not occurred again- but I have not needed to drive it on a highway since. Part 2 of this problem is the car's spyware called bluelink collects data on driving habits and reports / sells that info to others. In none of these 3 situations did I do anything to cause the car to beh INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMAT
Mfg Campaign: 11599260
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Corrective Action:
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Additional Notes:
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Mfg Campaign: 11593118
Recall Date: Jun 7, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Corrective Action:
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Additional Notes:
While driving at a freeway speed of 70mph, my panoramic sunroof basically exploded raining glass everywhere. It sounded like a shotgun blast. There was zero indication of an outside object hitting it. The damage was so extensive it would have to have taken a fairly large object to cause this. It also seemed to have blown the glass outward, which indicates to me that there was some faulty component in the sunroof itself. I've read and watched other people who've had similar incidents
Mfg Campaign: 11593118
Recall Date: Jun 7, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Corrective Action:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Additional Notes:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Mfg Campaign: 11592743
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Corrective Action:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Additional Notes:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Mfg Campaign: 11592743
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Corrective Action:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Additional Notes:
My Tucson is applying Automatic Emergency Break without a reason. It happened to me 3 times in a week with my Tucson Hybrid 2024 NLine, it was scary and I was on freeway at 70+MPH and couldn't capture the warning as it popped out for only 3 sec. I see no cars around when this happened and when I checked few forums I see this as a common problem in Hyundai vehicles in recent times and feeling scared. I was lucky enough last week as there is not vehicle behind me when breaks applied automatically.
Mfg Campaign: 11592743
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Corrective Action:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Additional Notes:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Mfg Campaign: 11589141
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Corrective Action:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Additional Notes:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Mfg Campaign: 11589141
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Corrective Action:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Additional Notes:
The Hyundai I just purchased was packaged with BOTH carpeted and rubber mats. Both were priced and charged separately on the Hyundai window sticker. The car cannot be bought without paying for both. It is well known that driving with rubber mats over carpet mats creates a serious safety hazard that will can lead to the mat slipping and the driver losing control over speed and braking. I contacted Hyundai to warn of the safety issue and request a refund for one of the mat types. They basically told me to get lost. I think a safety violation should be issued against Hyundai. I fear someone will get killed because they use both mats in the car since they paid for both.
Mfg Campaign: 11589141
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There are bolts that are too long in the space for a spare tire that prevents storing a spare tire in the well.
Corrective Action:
There are bolts that are too long in the space for a spare tire that prevents storing a spare tire in the well.
Additional Notes:
There are bolts that are too long in the space for a spare tire that prevents storing a spare tire in the well.
Mfg Campaign: 11588640
Recall Date: May 14, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Emergency breaking went on without any traffic around while driving on freeway. The car put the breaks on and took control of the steering. Lasted about 10 to 15 seconds.
Corrective Action:
Emergency breaking went on without any traffic around while driving on freeway. The car put the breaks on and took control of the steering. Lasted about 10 to 15 seconds.
Additional Notes:
Emergency breaking went on without any traffic around while driving on freeway. The car put the breaks on and took control of the steering. Lasted about 10 to 15 seconds.
Mfg Campaign: 11576316
Recall Date: Mar 8, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Corrective Action:
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Additional Notes:
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Mfg Campaign: 11563142
Recall Date: Jan 2, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Corrective Action:
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Additional Notes:
I was driving home on Christmas day 2023 in my 4 month old 2024 Hyundai Tucson Hybrid. An hour into my 4 hour drive my car began making a low whump whump sound. No alerts or alarms came on my display to indicate anything was wrong. The noise was off and on for a couple miles. Suddenly my emergency brakes slammed on, my dash went red and the alarms went off. No one was in front of or around me. Had someone been behind me I would have been rear-ended. This was while I was going approximately 75-80. It could have caused a massive wreck had the freeway been congested. The noise went away after that and I made the rest of my trip without incident. The dealer said they couldn't replicate it and the analysis showed nothing was wrong so there is nothing they can do. I have found web forums and a Reddit thread with numerous people complaining about the exact same issue with their newer Hyundais. So far a lemon lawyer seems to be the only recourse.
Mfg Campaign: 11563142
Recall Date: Jan 2, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The VESS in the 2024 Hyundai Tucson Hybrid MUST be modulated. It creates a nuisance and living in a Home Owners Association, I am looking at fines for creating a nuisance. THe Law requiring this calls for approx 50 Decibels. This horn is 90 Db. My City has an Ordinance that does not allow noises over 85 Db between 11 PM and 7 AM, and 9 AM on weekends. BECAUSE OF THE NOISE LEVEL WHEN BACKING UP, I AM UNABLE TO DRIVE THIS CAR. I have no choice but to park my car in my garage, thus backing up is mandatory. Also, in parking lots, it is embarrassing for my car to sound like a large garbage truck backing up. SOMETHING MUST BE DONE TO LESSEN THIS NOISE. MOST IMPORTANT, BECAUSE OF THIS NOISE, I AM FORCED TO RUSH MY BACKUPS, LIKELY NOT CONCENTRATING AS I SHOULD DUE TO THE BLARING EFECT OF 90 DB, AND CAUSING ME TO NOT CONCENTRATE AS WELL AS I SHOULD IF I BACK UP AT "NORMAL" SPEEDS. Also, each time I put the car in reverse, if there is an open window I get a warning on my smart watch that the noise level is dangerously high. ALL OTHERS OWNING THIS CAR ARE SIMILARLY AFFECTED. So in addition to it being illegal, this noise CREATES A GREATER DANGER than a reasonable noise level would create. I an upset with the dealership for not letting me know about that noise. WHen they demo'd the reverse aspect, they did so on a ICE model, not a Hybrid, so I had no way of knowing the unreasonable & illegal noise level. Had I known of this VESS noise, I would not have bought the car. I asked the dealer after owning the car few days what can be done, and they said they would do nothing and they would not allow me to return the car. HYUNDAI NEEDS TO PROVIDE A FIX FOR THIS UNTENABLE SITUATION! IF NO FIX IS IMMINENT THEY MUST ALLOW ME TO RETURN THE CAR WITHOUT A LOSS OF THE MONEY PAID. HYUNDAI NEEDS TO REMEDY THIS SITUATION ASAP!
Corrective Action:
The VESS in the 2024 Hyundai Tucson Hybrid MUST be modulated. It creates a nuisance and living in a Home Owners Association, I am looking at fines for creating a nuisance. THe Law requiring this calls for approx 50 Decibels. This horn is 90 Db. My City has an Ordinance that does not allow noises over 85 Db between 11 PM and 7 AM, and 9 AM on weekends. BECAUSE OF THE NOISE LEVEL WHEN BACKING UP, I AM UNABLE TO DRIVE THIS CAR. I have no choice but to park my car in my garage, thus backing up is mandatory. Also, in parking lots, it is embarrassing for my car to sound like a large garbage truck backing up. SOMETHING MUST BE DONE TO LESSEN THIS NOISE. MOST IMPORTANT, BECAUSE OF THIS NOISE, I AM FORCED TO RUSH MY BACKUPS, LIKELY NOT CONCENTRATING AS I SHOULD DUE TO THE BLARING EFECT OF 90 DB, AND CAUSING ME TO NOT CONCENTRATE AS WELL AS I SHOULD IF I BACK UP AT "NORMAL" SPEEDS. Also, each time I put the car in reverse, if there is an open window I get a warning on my smart watch that the noise level is dangerously high. ALL OTHERS OWNING THIS CAR ARE SIMILARLY AFFECTED. So in addition to it being illegal, this noise CREATES A GREATER DANGER than a reasonable noise level would create. I an upset with the dealership for not letting me know about that noise. WHen they demo'd the reverse aspect, they did so on a ICE model, not a Hybrid, so I had no way of knowing the unreasonable & illegal noise level. Had I known of this VESS noise, I would not have bought the car. I asked the dealer after owning the car few days what can be done, and they said they would do nothing and they would not allow me to return the car. HYUNDAI NEEDS TO PROVIDE A FIX FOR THIS UNTENABLE SITUATION! IF NO FIX IS IMMINENT THEY MUST ALLOW ME TO RETURN THE CAR WITHOUT A LOSS OF THE MONEY PAID. HYUNDAI NEEDS TO REMEDY THIS SITUATION ASAP!
Additional Notes:
The VESS in the 2024 Hyundai Tucson Hybrid MUST be modulated. It creates a nuisance and living in a Home Owners Association, I am looking at fines for creating a nuisance. THe Law requiring this calls for approx 50 Decibels. This horn is 90 Db. My City has an Ordinance that does not allow noises over 85 Db between 11 PM and 7 AM, and 9 AM on weekends. BECAUSE OF THE NOISE LEVEL WHEN BACKING UP, I AM UNABLE TO DRIVE THIS CAR. I have no choice but to park my car in my garage, thus backing up is mandatory. Also, in parking lots, it is embarrassing for my car to sound like a large garbage truck backing up. SOMETHING MUST BE DONE TO LESSEN THIS NOISE. MOST IMPORTANT, BECAUSE OF THIS NOISE, I AM FORCED TO RUSH MY BACKUPS, LIKELY NOT CONCENTRATING AS I SHOULD DUE TO THE BLARING EFECT OF 90 DB, AND CAUSING ME TO NOT CONCENTRATE AS WELL AS I SHOULD IF I BACK UP AT "NORMAL" SPEEDS. Also, each time I put the car in reverse, if there is an open window I get a warning on my smart watch that the noise level is dangerously high. ALL OTHERS OWNING THIS CAR ARE SIMILARLY AFFECTED. So in addition to it being illegal, this noise CREATES A GREATER DANGER than a reasonable noise level would create. I an upset with the dealership for not letting me know about that noise. WHen they demo'd the reverse aspect, they did so on a ICE model, not a Hybrid, so I had no way of knowing the unreasonable & illegal noise level. Had I known of this VESS noise, I would not have bought the car. I asked the dealer after owning the car few days what can be done, and they said they would do nothing and they would not allow me to return the car. HYUNDAI NEEDS TO PROVIDE A FIX FOR THIS UNTENABLE SITUATION! IF NO FIX IS IMMINENT THEY MUST ALLOW ME TO RETURN THE CAR WITHOUT A LOSS OF THE MONEY PAID. HYUNDAI NEEDS TO REMEDY THIS SITUATION ASAP!
Mfg Campaign: 11556530
Recall Date: Nov 22, 2023
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The rear turn signals sit really low. Several times I've had cars that clearly did not expect me to turn, yet my turn signals were on. I asked my husband to check my lights and we realized if a car was too close behind (which I can't control) or a larger vehicle it would be impossible for them to see the turn signals in the rear. I checked for other complaints and sure enough this is a big concern for many - so much so that a number of folks are trying to fix it by installing LED lights in the hopes of bringing attention to their turn signals! Research is that there is nothing illegal with this, several car manufacturers are doing it and input from the manufacturers is its for aesthetics. I'd rather have an ugly car than an unsafe one. Called the dealer - they were unaware, but asked if they would change the bulbs to LED. They have to find after market bulbs but will call us back. My car is two months old and I don't want it any more - I now fear being rear ended. Many in the forums felt the same way. There should be guidelines, laws, something to prevent manufacturers from sacrificing vehicle safety.
Corrective Action:
The rear turn signals sit really low. Several times I've had cars that clearly did not expect me to turn, yet my turn signals were on. I asked my husband to check my lights and we realized if a car was too close behind (which I can't control) or a larger vehicle it would be impossible for them to see the turn signals in the rear. I checked for other complaints and sure enough this is a big concern for many - so much so that a number of folks are trying to fix it by installing LED lights in the hopes of bringing attention to their turn signals! Research is that there is nothing illegal with this, several car manufacturers are doing it and input from the manufacturers is its for aesthetics. I'd rather have an ugly car than an unsafe one. Called the dealer - they were unaware, but asked if they would change the bulbs to LED. They have to find after market bulbs but will call us back. My car is two months old and I don't want it any more - I now fear being rear ended. Many in the forums felt the same way. There should be guidelines, laws, something to prevent manufacturers from sacrificing vehicle safety.
Additional Notes:
The rear turn signals sit really low. Several times I've had cars that clearly did not expect me to turn, yet my turn signals were on. I asked my husband to check my lights and we realized if a car was too close behind (which I can't control) or a larger vehicle it would be impossible for them to see the turn signals in the rear. I checked for other complaints and sure enough this is a big concern for many - so much so that a number of folks are trying to fix it by installing LED lights in the hopes of bringing attention to their turn signals! Research is that there is nothing illegal with this, several car manufacturers are doing it and input from the manufacturers is its for aesthetics. I'd rather have an ugly car than an unsafe one. Called the dealer - they were unaware, but asked if they would change the bulbs to LED. They have to find after market bulbs but will call us back. My car is two months old and I don't want it any more - I now fear being rear ended. Many in the forums felt the same way. There should be guidelines, laws, something to prevent manufacturers from sacrificing vehicle safety.
Mfg Campaign: 11554054
Recall Date: Nov 7, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The implementation of the hybrid car backup warning siren exceeds safe noise limits. In order to meet the fed reg requiring the vehicle to emit a sound that reaches the 56 db level 6 feet from the rear bumper- Hyundai installs a >90db speaker in the front of the car. This design decision saved money and meets the standard but at a tremendous cost to those who happen to be in front of the car when it's in reverse. This is big concern for those living in Apts and areas they have to park in close proximity to neighbors homes. In my 2-3 story complex, parking can be 5 feet from a bedroom window. Car owners do not have to right to determine when their neighbors sleep. The sound also travels well with the aid of concrete and brick disturbing dozens! Early or late arrivals can cause irate behavior in those awakened-- so yes this is a safety issue! Hyundai should be forced to recall and install a redesigned sound system for times the car is in EV mode. Honda and Toyota have a friendlier solution to meet this reg. BTW- it should also be required for OEMs to develop software that allows owners to turn off- all the beeps! For example, when a door opened or locked. Again the the beeps are loud and travel well. Flashing lights can be used instead of beeps.
Corrective Action:
The implementation of the hybrid car backup warning siren exceeds safe noise limits. In order to meet the fed reg requiring the vehicle to emit a sound that reaches the 56 db level 6 feet from the rear bumper- Hyundai installs a >90db speaker in the front of the car. This design decision saved money and meets the standard but at a tremendous cost to those who happen to be in front of the car when it's in reverse. This is big concern for those living in Apts and areas they have to park in close proximity to neighbors homes. In my 2-3 story complex, parking can be 5 feet from a bedroom window. Car owners do not have to right to determine when their neighbors sleep. The sound also travels well with the aid of concrete and brick disturbing dozens! Early or late arrivals can cause irate behavior in those awakened-- so yes this is a safety issue! Hyundai should be forced to recall and install a redesigned sound system for times the car is in EV mode. Honda and Toyota have a friendlier solution to meet this reg. BTW- it should also be required for OEMs to develop software that allows owners to turn off- all the beeps! For example, when a door opened or locked. Again the the beeps are loud and travel well. Flashing lights can be used instead of beeps.
Additional Notes:
The implementation of the hybrid car backup warning siren exceeds safe noise limits. In order to meet the fed reg requiring the vehicle to emit a sound that reaches the 56 db level 6 feet from the rear bumper- Hyundai installs a >90db speaker in the front of the car. This design decision saved money and meets the standard but at a tremendous cost to those who happen to be in front of the car when it's in reverse. This is big concern for those living in Apts and areas they have to park in close proximity to neighbors homes. In my 2-3 story complex, parking can be 5 feet from a bedroom window. Car owners do not have to right to determine when their neighbors sleep. The sound also travels well with the aid of concrete and brick disturbing dozens! Early or late arrivals can cause irate behavior in those awakened-- so yes this is a safety issue! Hyundai should be forced to recall and install a redesigned sound system for times the car is in EV mode. Honda and Toyota have a friendlier solution to meet this reg. BTW- it should also be required for OEMs to develop software that allows owners to turn off- all the beeps! For example, when a door opened or locked. Again the the beeps are loud and travel well. Flashing lights can be used instead of beeps.
Mfg Campaign: 11549333
Recall Date: Oct 11, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury