Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Back driver side door does not open at all and the passenger door only opens from the inside. If in an accident they may not be able to access me or my passengers in the vehicle. I am unaware of the cause of this issue and have not gotten it looked at by a professional.
Corrective Action:
Back driver side door does not open at all and the passenger door only opens from the inside. If in an accident they may not be able to access me or my passengers in the vehicle. I am unaware of the cause of this issue and have not gotten it looked at by a professional.
Additional Notes:
Back driver side door does not open at all and the passenger door only opens from the inside. If in an accident they may not be able to access me or my passengers in the vehicle. I am unaware of the cause of this issue and have not gotten it looked at by a professional.
Mfg Campaign: 11554705
Recall Date: Nov 12, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Corrective Action:
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Additional Notes:
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Mfg Campaign: 11554729
Recall Date: Nov 12, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Corrective Action:
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Additional Notes:
1. My car will randomly not accelerate when the gas is being pressed. This has almost got me killed when making a left hand turn on more than 1 occasion now. The car also struggles with random shifting and power issues while going up steep hills at high speeds. 2. The front passenger side door and the rear drivers side passenger door just randomly stopped working with a week of each other. The rear wont open from the inside or outside. The front passenger side opens if you shake the handle back and forth multiple times (essentially trying to open it multiple times till it opens)
Mfg Campaign: 11554729
Recall Date: Nov 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Corrective Action:
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Additional Notes:
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Mfg Campaign: 11554760
Recall Date: Nov 12, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Corrective Action:
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Additional Notes:
51k miles and engine went out on the highway. No lights or warnings until afterwards. We were able to safely pull over onto the shoulder and had the vehicle towed to the dealer for servicing.
Mfg Campaign: 11554760
Recall Date: Nov 12, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact stated that the vehicle inadvertently decelerated with the accelerator pedal depressed. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact stated that the vehicle inadvertently decelerated with the accelerator pedal depressed. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle lost motive power. The contact stated that the vehicle inadvertently decelerated with the accelerator pedal depressed. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the vehicle was not under warranty. The failure mileage was approximately 64,000.
Mfg Campaign: 11553281
Recall Date: Nov 2, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine has continuously thrown itself into limp mode, unable to exceed 2,000 RPMS and 60mph. It has been in and out of the dealership for the past 6 months as they have zero idea of what’s going on. This all started a month after some software updates were done. Car had zero mechanical issues prior. Car has no audible knocking or engine failure symptoms. I’ve spent atleast $2,000 out of pocket to attempt to get the car fixed with no luck. When I get the car back everytime, it goes into limp mode at interstate speeds which is extremely dangerous.
Corrective Action:
The engine has continuously thrown itself into limp mode, unable to exceed 2,000 RPMS and 60mph. It has been in and out of the dealership for the past 6 months as they have zero idea of what’s going on. This all started a month after some software updates were done. Car had zero mechanical issues prior. Car has no audible knocking or engine failure symptoms. I’ve spent atleast $2,000 out of pocket to attempt to get the car fixed with no luck. When I get the car back everytime, it goes into limp mode at interstate speeds which is extremely dangerous.
Additional Notes:
The engine has continuously thrown itself into limp mode, unable to exceed 2,000 RPMS and 60mph. It has been in and out of the dealership for the past 6 months as they have zero idea of what’s going on. This all started a month after some software updates were done. Car had zero mechanical issues prior. Car has no audible knocking or engine failure symptoms. I’ve spent atleast $2,000 out of pocket to attempt to get the car fixed with no luck. When I get the car back everytime, it goes into limp mode at interstate speeds which is extremely dangerous.
Mfg Campaign: 11553049
Recall Date: Nov 1, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
None of my windows will go down. Vehicle has less than 25,000 miles.
Corrective Action:
None of my windows will go down. Vehicle has less than 25,000 miles.
Additional Notes:
None of my windows will go down. Vehicle has less than 25,000 miles.
Mfg Campaign: 11552310
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
UNKNOWN FULLY Engine knocking out of the blue and then died. Car went limp while driving down the road. Starts and is loudly knocking. Throws codes P0011 and P0326 Cannot drive vehicle. I have not notified hyundai yet. There were no warning lights. Car ran perfectly fine. No issues. Then the engine just died.
Corrective Action:
UNKNOWN FULLY Engine knocking out of the blue and then died. Car went limp while driving down the road. Starts and is loudly knocking. Throws codes P0011 and P0326 Cannot drive vehicle. I have not notified hyundai yet. There were no warning lights. Car ran perfectly fine. No issues. Then the engine just died.
Additional Notes:
UNKNOWN FULLY Engine knocking out of the blue and then died. Car went limp while driving down the road. Starts and is loudly knocking. Throws codes P0011 and P0326 Cannot drive vehicle. I have not notified hyundai yet. There were no warning lights. Car ran perfectly fine. No issues. Then the engine just died.
Mfg Campaign: 11552325
Recall Date: Oct 27, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle began to consume large amounts of oil, needing oil added several times a week, every 200-300 miles. Vehicle is now needing engine replacement due to oil consumption related issues.
Corrective Action:
Vehicle began to consume large amounts of oil, needing oil added several times a week, every 200-300 miles. Vehicle is now needing engine replacement due to oil consumption related issues.
Additional Notes:
Vehicle began to consume large amounts of oil, needing oil added several times a week, every 200-300 miles. Vehicle is now needing engine replacement due to oil consumption related issues.
Mfg Campaign: 11551533
Recall Date: Oct 24, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I already had a recall scheduled 4 days before this accident but 2 days before the engine failure I heard a ticking in the engine , didn’t think much of it because the engine was still running ( 93k miles on the car) so I was going to tell the dealer the problem when I took it for the recall fix appointment but on the way home my car instantly went from 70-30 in the middle of the highway I had the car towed to the Hyundai Dealer and they said rod had broke and said also something about the oil being dirty when I literally had the oil changed days before , but end result my 2nd owners warranty didn’t cover the vehicle even with rod failures being a recurring problem with my trim. They told me a new engine would be 13,500k while still owing 10k on the vechile has but me in a difficult situation
Corrective Action:
I already had a recall scheduled 4 days before this accident but 2 days before the engine failure I heard a ticking in the engine , didn’t think much of it because the engine was still running ( 93k miles on the car) so I was going to tell the dealer the problem when I took it for the recall fix appointment but on the way home my car instantly went from 70-30 in the middle of the highway I had the car towed to the Hyundai Dealer and they said rod had broke and said also something about the oil being dirty when I literally had the oil changed days before , but end result my 2nd owners warranty didn’t cover the vehicle even with rod failures being a recurring problem with my trim. They told me a new engine would be 13,500k while still owing 10k on the vechile has but me in a difficult situation
Additional Notes:
I already had a recall scheduled 4 days before this accident but 2 days before the engine failure I heard a ticking in the engine , didn’t think much of it because the engine was still running ( 93k miles on the car) so I was going to tell the dealer the problem when I took it for the recall fix appointment but on the way home my car instantly went from 70-30 in the middle of the highway I had the car towed to the Hyundai Dealer and they said rod had broke and said also something about the oil being dirty when I literally had the oil changed days before , but end result my 2nd owners warranty didn’t cover the vehicle even with rod failures being a recurring problem with my trim. They told me a new engine would be 13,500k while still owing 10k on the vechile has but me in a difficult situation
Mfg Campaign: 11551283
Recall Date: Oct 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.
Corrective Action:
Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.
Additional Notes:
Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.
Mfg Campaign: 11550429
Recall Date: Oct 17, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.
Corrective Action:
Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.
Additional Notes:
Three out of four window regulators failed in my vehicle over the span of 3 months. The windows could not go down nor stay up. This became a safety hazard as I was unable to retain cool air in my vehicle during the summer months and driving at higher speeds on the highway was difficult due to the outside air siphoning into the vehicle from a small window opening. It also would have prevented me from utilizing my two front windows during an emergency situation. The failure of three regulators was unusual as my vehicle has less than 50K miles, was bought brand new in 2016, and has never been involved in an accident. It appears the regulators are faulty/defective.
Mfg Campaign: 11550429
Recall Date: Oct 17, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the contact noticed that the window had become inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised that the vehicle be taken to a dealer for the repair. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the contact noticed that the window had become inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised that the vehicle be taken to a dealer for the repair. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that while the vehicle was parked, the contact noticed that the window had become inoperable. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised that the vehicle be taken to a dealer for the repair. The failure mileage was approximately 68,000.
Mfg Campaign: 11549817
Recall Date: Oct 13, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Corrective Action:
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Additional Notes:
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Mfg Campaign: 11548885
Recall Date: Oct 8, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Corrective Action:
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Additional Notes:
Body: my vehicle has experienced a malfunction in the front passenger side door. This door does not open from the outside, regardless of it being unlocked. The failure occurs 99% of attempts to open said door. A repair was made by the dealer I purchased it from, yet the issue returned within a month. First incident: February 2022. Electrical: My vehicle has also experienced malfunctions in all four windows. The initial malfunction occurred in July 2023, when the front driver side window would not go down. Within a week of having the window regulator and motor replaced professionally, the window regulator failed again (would not go back up after being let down)-- with an additional failure in the front passenger side window regulator. The part was replaced for the second time by a different independent service provider. This time, the failure occurred when I inspected the service providers work. The part was reordered and replaced yet again. However; the service provider made me aware that the issue had occured again, shortly after they repaired it and began testing it. The window was blocked off to keep it from sliding down. The issue is now present in all four windows. Each time it is repaired, the window regulator drum gears are stripped within 3-4 uses. - Vehicle is available for inspection upon request. - failure/malfunction was inspected and confirmed by two different independent service providers. - there were no warning lights or signals aside from the initial failure leading to a failure in all four windows.
Mfg Campaign: 11548885
Recall Date: Oct 8, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 Hyundai Tucson ECO/FWD FRONT AND REAR LEFT WINDOW REGULATORS DON'T WORK. REAR DOORS LOCKS DON'T WORK FROM INSIDE OR OUTSIDE. This is a safety concern because the doors locked when persons were inside and could not open the doors. The doors only open inserting a screwdriver through the door locks from inside. The windows of the left front and rear door don't open either. The car is 56,000 and Hyundai dealer says car is not covered by extended warranty. There are a plethora of complaints about malfunctioning of Hyundai Tucson and other models door locks and window regulator systems throughout the media. Since these represent huge safety concerns, Hyundai should issue a recall on these parts.
Corrective Action:
2016 Hyundai Tucson ECO/FWD FRONT AND REAR LEFT WINDOW REGULATORS DON'T WORK. REAR DOORS LOCKS DON'T WORK FROM INSIDE OR OUTSIDE. This is a safety concern because the doors locked when persons were inside and could not open the doors. The doors only open inserting a screwdriver through the door locks from inside. The windows of the left front and rear door don't open either. The car is 56,000 and Hyundai dealer says car is not covered by extended warranty. There are a plethora of complaints about malfunctioning of Hyundai Tucson and other models door locks and window regulator systems throughout the media. Since these represent huge safety concerns, Hyundai should issue a recall on these parts.
Additional Notes:
2016 Hyundai Tucson ECO/FWD FRONT AND REAR LEFT WINDOW REGULATORS DON'T WORK. REAR DOORS LOCKS DON'T WORK FROM INSIDE OR OUTSIDE. This is a safety concern because the doors locked when persons were inside and could not open the doors. The doors only open inserting a screwdriver through the door locks from inside. The windows of the left front and rear door don't open either. The car is 56,000 and Hyundai dealer says car is not covered by extended warranty. There are a plethora of complaints about malfunctioning of Hyundai Tucson and other models door locks and window regulator systems throughout the media. Since these represent huge safety concerns, Hyundai should issue a recall on these parts.
Mfg Campaign: 11548384
Recall Date: Oct 5, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving from California to Cincinnati to relocate for an unpaid internship. I had a mechanic check my car before I left and was told there was a problem with the engine since it was consuming more oil than normal. I took it to a dealership in California who then said there was nothing wrong and roping off the oil for the drive was expected. About 150 miles before Chicago, my engine started to sound like a helicopter. I had it towed to a dealership in the chicago suburbs that told me I had internal engine failure and it was a known problem so would submit it to the warranty company for me since I am the second owner and technically out of warranty. The warranty company made me jump through hoops to provide documentation for them of every oil change I’ve ever had on the car, even from before I owned it, only to deny the claim due to being out of warranty. The first owner warranty would have still covered this incident as the car is only 7 years old and was just under 70k miles at the time. At time of incident, nothing on the dashboard lit up, not even the check engine light.
Corrective Action:
I was driving from California to Cincinnati to relocate for an unpaid internship. I had a mechanic check my car before I left and was told there was a problem with the engine since it was consuming more oil than normal. I took it to a dealership in California who then said there was nothing wrong and roping off the oil for the drive was expected. About 150 miles before Chicago, my engine started to sound like a helicopter. I had it towed to a dealership in the chicago suburbs that told me I had internal engine failure and it was a known problem so would submit it to the warranty company for me since I am the second owner and technically out of warranty. The warranty company made me jump through hoops to provide documentation for them of every oil change I’ve ever had on the car, even from before I owned it, only to deny the claim due to being out of warranty. The first owner warranty would have still covered this incident as the car is only 7 years old and was just under 70k miles at the time. At time of incident, nothing on the dashboard lit up, not even the check engine light.
Additional Notes:
I was driving from California to Cincinnati to relocate for an unpaid internship. I had a mechanic check my car before I left and was told there was a problem with the engine since it was consuming more oil than normal. I took it to a dealership in California who then said there was nothing wrong and roping off the oil for the drive was expected. About 150 miles before Chicago, my engine started to sound like a helicopter. I had it towed to a dealership in the chicago suburbs that told me I had internal engine failure and it was a known problem so would submit it to the warranty company for me since I am the second owner and technically out of warranty. The warranty company made me jump through hoops to provide documentation for them of every oil change I’ve ever had on the car, even from before I owned it, only to deny the claim due to being out of warranty. The first owner warranty would have still covered this incident as the car is only 7 years old and was just under 70k miles at the time. At time of incident, nothing on the dashboard lit up, not even the check engine light.
Mfg Campaign: 11548012
Recall Date: Oct 3, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving with the cruise control set at 70 MPH, he heard a knocking sound coming from underneath the hood of the vehicle and the oil pressure warning light illuminated. The contact stated that while on an incline, he shifted the vehicle into neutral and was able to navigate the vehicle to safety. The vehicle was towed to the dealer where it was diagnosed that the pistons and rod bearings had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was covered under warranty. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving with the cruise control set at 70 MPH, he heard a knocking sound coming from underneath the hood of the vehicle and the oil pressure warning light illuminated. The contact stated that while on an incline, he shifted the vehicle into neutral and was able to navigate the vehicle to safety. The vehicle was towed to the dealer where it was diagnosed that the pistons and rod bearings had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was covered under warranty. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated while driving with the cruise control set at 70 MPH, he heard a knocking sound coming from underneath the hood of the vehicle and the oil pressure warning light illuminated. The contact stated that while on an incline, he shifted the vehicle into neutral and was able to navigate the vehicle to safety. The vehicle was towed to the dealer where it was diagnosed that the pistons and rod bearings had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was covered under warranty. The failure mileage was approximately 97,000.
Mfg Campaign: 11547173
Recall Date: Sep 28, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 10/24/22 I took my 2016 Hyundai Tucson into dealership Springfield Hyundai 754 Baltimore Pike Springfield PA 19064 for a faulty drivers side window. At that time they advised the issue with the window was 'striped gear' and replaced 'drivers window regulator' under the extended warranty I purchased when I bought the vehicle. At that same time there was also an issue in the left front door latch and it was replaced under 'warranty.' On 03/03/23 the right rear door also had a latch issue and was replaced at that time. About a week ago, my front passenger side window stopped working. It will not go up or down. I returned to the same dealership on 07/27/2023. I was advised that 'found right front window regulator and motor gears are splined. Both parts need to be replaced. Charge is $890.98.' The car's extended warranty has expired and I would need to pay for this out of my pocket. My concern here is what I consider a trend with my vehicle experiencing window issues and it has not even reached 100K miles - in addition to the door latch issues. By the way, I also have a 2017 Hyundai Elantra which has also had to have almost every door latch replaced. After this second window issue popped up, I became curious and searched the internet for 2016 Hyundai Tucson window issues. And to no surprise, there are multiple consumers with complaints reporting the same exact issue as I am, with their windows as well. Based on current trends and concerns with your car manufacturing, parts, missing basic anti-theft tools, cars being stolen, and a plethora of other issues I am confident this issue with my window is at fault of Hyundai's poor production, manufacturing, and quality control. Windows are an emergency exit. In the case of an accident, you need to be able to open the window to exit if it is the only viable option. You can become trapped inside your vehicle if the windows do not work. Window needs to be operable to combat exhaust that may be trapped inside vehicle.
Corrective Action:
On 10/24/22 I took my 2016 Hyundai Tucson into dealership Springfield Hyundai 754 Baltimore Pike Springfield PA 19064 for a faulty drivers side window. At that time they advised the issue with the window was 'striped gear' and replaced 'drivers window regulator' under the extended warranty I purchased when I bought the vehicle. At that same time there was also an issue in the left front door latch and it was replaced under 'warranty.' On 03/03/23 the right rear door also had a latch issue and was replaced at that time. About a week ago, my front passenger side window stopped working. It will not go up or down. I returned to the same dealership on 07/27/2023. I was advised that 'found right front window regulator and motor gears are splined. Both parts need to be replaced. Charge is $890.98.' The car's extended warranty has expired and I would need to pay for this out of my pocket. My concern here is what I consider a trend with my vehicle experiencing window issues and it has not even reached 100K miles - in addition to the door latch issues. By the way, I also have a 2017 Hyundai Elantra which has also had to have almost every door latch replaced. After this second window issue popped up, I became curious and searched the internet for 2016 Hyundai Tucson window issues. And to no surprise, there are multiple consumers with complaints reporting the same exact issue as I am, with their windows as well. Based on current trends and concerns with your car manufacturing, parts, missing basic anti-theft tools, cars being stolen, and a plethora of other issues I am confident this issue with my window is at fault of Hyundai's poor production, manufacturing, and quality control. Windows are an emergency exit. In the case of an accident, you need to be able to open the window to exit if it is the only viable option. You can become trapped inside your vehicle if the windows do not work. Window needs to be operable to combat exhaust that may be trapped inside vehicle.
Additional Notes:
On 10/24/22 I took my 2016 Hyundai Tucson into dealership Springfield Hyundai 754 Baltimore Pike Springfield PA 19064 for a faulty drivers side window. At that time they advised the issue with the window was 'striped gear' and replaced 'drivers window regulator' under the extended warranty I purchased when I bought the vehicle. At that same time there was also an issue in the left front door latch and it was replaced under 'warranty.' On 03/03/23 the right rear door also had a latch issue and was replaced at that time. About a week ago, my front passenger side window stopped working. It will not go up or down. I returned to the same dealership on 07/27/2023. I was advised that 'found right front window regulator and motor gears are splined. Both parts need to be replaced. Charge is $890.98.' The car's extended warranty has expired and I would need to pay for this out of my pocket. My concern here is what I consider a trend with my vehicle experiencing window issues and it has not even reached 100K miles - in addition to the door latch issues. By the way, I also have a 2017 Hyundai Elantra which has also had to have almost every door latch replaced. After this second window issue popped up, I became curious and searched the internet for 2016 Hyundai Tucson window issues. And to no surprise, there are multiple consumers with complaints reporting the same exact issue as I am, with their windows as well. Based on current trends and concerns with your car manufacturing, parts, missing basic anti-theft tools, cars being stolen, and a plethora of other issues I am confident this issue with my window is at fault of Hyundai's poor production, manufacturing, and quality control. Windows are an emergency exit. In the case of an accident, you need to be able to open the window to exit if it is the only viable option. You can become trapped inside your vehicle if the windows do not work. Window needs to be operable to combat exhaust that may be trapped inside vehicle.
Mfg Campaign: 11546617
Recall Date: Sep 26, 2023
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