Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Corrective Action:
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Additional Notes:
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Mfg Campaign: 11534983
Recall Date: Jul 28, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Corrective Action:
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Additional Notes:
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
Mfg Campaign: 11534983
Recall Date: Jul 28, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back doors completely stop working. Not able to open the door from the inside or out
Corrective Action:
Back doors completely stop working. Not able to open the door from the inside or out
Additional Notes:
Back doors completely stop working. Not able to open the door from the inside or out
Mfg Campaign: 11534656
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Car shakes when when starting or stopping
Corrective Action:
Car shakes when when starting or stopping
Additional Notes:
Car shakes when when starting or stopping
Mfg Campaign: 11534657
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Entering on the 65 mph interstate. Tucson would not accelerate past 60 mph. When it reached 60 mph it rapidly lost power and speed. Air conditioner was on also. When accelerating while at a stop light or making a turn vehicle hesitates to accelerate. All occurrences of this happening A/c was on.
Corrective Action:
Entering on the 65 mph interstate. Tucson would not accelerate past 60 mph. When it reached 60 mph it rapidly lost power and speed. Air conditioner was on also. When accelerating while at a stop light or making a turn vehicle hesitates to accelerate. All occurrences of this happening A/c was on.
Additional Notes:
Entering on the 65 mph interstate. Tucson would not accelerate past 60 mph. When it reached 60 mph it rapidly lost power and speed. Air conditioner was on also. When accelerating while at a stop light or making a turn vehicle hesitates to accelerate. All occurrences of this happening A/c was on.
Mfg Campaign: 11534666
Recall Date: Jul 26, 2023
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that the passenger’s side rear door was stuck closed and was unable to be opened from inside or outside the vehicle. The contact stated that the door had been stuck closed for a month. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11534155
Recall Date: Jul 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Corrective Action:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Additional Notes:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Mfg Campaign: 11533919
Recall Date: Jul 23, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Corrective Action:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Additional Notes:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Mfg Campaign: 11533919
Recall Date: Jul 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Corrective Action:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Additional Notes:
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
Mfg Campaign: 11533919
Recall Date: Jul 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine of my car is consuming several quarts of oil between oil changes. I have read that this is a common problem with some models of Hyundia vehicles. I have also read that this defect has led to engine failures and possibly fires.
Corrective Action:
The engine of my car is consuming several quarts of oil between oil changes. I have read that this is a common problem with some models of Hyundia vehicles. I have also read that this defect has led to engine failures and possibly fires.
Additional Notes:
The engine of my car is consuming several quarts of oil between oil changes. I have read that this is a common problem with some models of Hyundia vehicles. I have also read that this defect has led to engine failures and possibly fires.
Mfg Campaign: 11533470
Recall Date: Jul 20, 2023
Hyundai Motor America
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11532800
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11532800
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that all four automatic windows failed to operate as needed. The front driver’s side window started failing and an appointment was scheduled with the dealer to repair the window. While testing the windows in the dealer parking lot after the repair, the front passenger’s side window fractured, and the dealer agreed to cover the cost of the repair free of charge. Over time, the rear windows started to lower independently, and the vehicle was repaired by an independent mechanic. In addition, the contact stated that the vehicle intermittently failed to accelerate while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the vehicle lunge forward while accelerating. The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11532800
Recall Date: Jul 17, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is consuming oil and we are waiting for it to totally fail. We have a long list of things. These are notes from the end of the process when we gave up. I responded after the fourth consumption test on 11/28/2022 asking for them to re-open my case and have not heard from them so I called on 12/9/2022 to speak to my case manager. We started this journey with 118,000 miles and now we have close to 164,000. Went from 1qt every 1000 miles to 2qt’s every 1000 miles. Had to get another case manager to leave a message for my case manager to call me back. I don’t even know if they re opened my case. Hyundai has refused to admit the have a large issue with their GDI motors. They should not be consuming oil as much as they are. Only Theta motors are being covered in Non Turbo cars. This is my second vehicle currently owned with a gamma turbo motor. This one is waiting to fail and the other one has failed.
Corrective Action:
Engine is consuming oil and we are waiting for it to totally fail. We have a long list of things. These are notes from the end of the process when we gave up. I responded after the fourth consumption test on 11/28/2022 asking for them to re-open my case and have not heard from them so I called on 12/9/2022 to speak to my case manager. We started this journey with 118,000 miles and now we have close to 164,000. Went from 1qt every 1000 miles to 2qt’s every 1000 miles. Had to get another case manager to leave a message for my case manager to call me back. I don’t even know if they re opened my case. Hyundai has refused to admit the have a large issue with their GDI motors. They should not be consuming oil as much as they are. Only Theta motors are being covered in Non Turbo cars. This is my second vehicle currently owned with a gamma turbo motor. This one is waiting to fail and the other one has failed.
Additional Notes:
Engine is consuming oil and we are waiting for it to totally fail. We have a long list of things. These are notes from the end of the process when we gave up. I responded after the fourth consumption test on 11/28/2022 asking for them to re-open my case and have not heard from them so I called on 12/9/2022 to speak to my case manager. We started this journey with 118,000 miles and now we have close to 164,000. Went from 1qt every 1000 miles to 2qt’s every 1000 miles. Had to get another case manager to leave a message for my case manager to call me back. I don’t even know if they re opened my case. Hyundai has refused to admit the have a large issue with their GDI motors. They should not be consuming oil as much as they are. Only Theta motors are being covered in Non Turbo cars. This is my second vehicle currently owned with a gamma turbo motor. This one is waiting to fail and the other one has failed.
Mfg Campaign: 11532004
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT DRIVER SIDE WINDOW REGULATOR ASSEMBLY BROKE IN WHICH WINDOW WOULD NOT GO DOWN. REPAIRED ON 1/24/23 AT HYUNDAI OF ST AUGUSTINE FOR $737.27. THIS IS A SAFETY RISK DUE TO NOT BEING ABLE TO PUT WINDOW DOWN IN CASE OF EMERGENCY AND DOOR WOULD NOT OPEN.
Corrective Action:
FRONT DRIVER SIDE WINDOW REGULATOR ASSEMBLY BROKE IN WHICH WINDOW WOULD NOT GO DOWN. REPAIRED ON 1/24/23 AT HYUNDAI OF ST AUGUSTINE FOR $737.27. THIS IS A SAFETY RISK DUE TO NOT BEING ABLE TO PUT WINDOW DOWN IN CASE OF EMERGENCY AND DOOR WOULD NOT OPEN.
Additional Notes:
FRONT DRIVER SIDE WINDOW REGULATOR ASSEMBLY BROKE IN WHICH WINDOW WOULD NOT GO DOWN. REPAIRED ON 1/24/23 AT HYUNDAI OF ST AUGUSTINE FOR $737.27. THIS IS A SAFETY RISK DUE TO NOT BEING ABLE TO PUT WINDOW DOWN IN CASE OF EMERGENCY AND DOOR WOULD NOT OPEN.
Mfg Campaign: 11532043
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT PASSENGER SIDE WINDOW WOULD NOT GO UP ON 7/05/23. I WENT TO DEALERSHIP TO GET AN OIL CHANGE AND WHILE SERVICE ADVISOR WAS PULLING CAR OUT HE PUT PASSENGER SIDE WINDOW DOWN AND IT WOULD NOT ROLL UP. I HAD THIS WINDOW DOWN 2 HOURS PRIOR AND HAD NO ISSUES WITH IT GOING UP. HYUNDAI OF ORANGE PARK SAID MOTOR AND WINDOW REGULATOR ASSEMBLY STRIPPED DUE TO ASSEMBLY BEING CHEAP PLASTIC. COST TO REPLACE AND GET WINDOW BACK UP IS $1400.00. HAD TO HAVE DEALERSHIP PUT UP WINDOW AND SHORE IT UP DUE TO IT BEING COST PROHIBITIVE TO REPAIR. SAFETY CONCERN BECAUSE WINDOW WILL NOT GO DOWN IN CASE OF EMERGENCY IF DOOR MECHANISM FAILS AND DOOR WILL NOT OPEN. ON 1/24/23, HYUNDAI ST AUGUSTINE REPLACED DRIVE SIDE WINDOW REGULATOR ASSEMBLY AT THE COST OF 737.27 DUE TO WINDOW NOT BEING ABLE TO GO DOWN. A SEPARATE COMPLAINT WAS FILED FOR THIS OCCURENCE.
Corrective Action:
FRONT PASSENGER SIDE WINDOW WOULD NOT GO UP ON 7/05/23. I WENT TO DEALERSHIP TO GET AN OIL CHANGE AND WHILE SERVICE ADVISOR WAS PULLING CAR OUT HE PUT PASSENGER SIDE WINDOW DOWN AND IT WOULD NOT ROLL UP. I HAD THIS WINDOW DOWN 2 HOURS PRIOR AND HAD NO ISSUES WITH IT GOING UP. HYUNDAI OF ORANGE PARK SAID MOTOR AND WINDOW REGULATOR ASSEMBLY STRIPPED DUE TO ASSEMBLY BEING CHEAP PLASTIC. COST TO REPLACE AND GET WINDOW BACK UP IS $1400.00. HAD TO HAVE DEALERSHIP PUT UP WINDOW AND SHORE IT UP DUE TO IT BEING COST PROHIBITIVE TO REPAIR. SAFETY CONCERN BECAUSE WINDOW WILL NOT GO DOWN IN CASE OF EMERGENCY IF DOOR MECHANISM FAILS AND DOOR WILL NOT OPEN. ON 1/24/23, HYUNDAI ST AUGUSTINE REPLACED DRIVE SIDE WINDOW REGULATOR ASSEMBLY AT THE COST OF 737.27 DUE TO WINDOW NOT BEING ABLE TO GO DOWN. A SEPARATE COMPLAINT WAS FILED FOR THIS OCCURENCE.
Additional Notes:
FRONT PASSENGER SIDE WINDOW WOULD NOT GO UP ON 7/05/23. I WENT TO DEALERSHIP TO GET AN OIL CHANGE AND WHILE SERVICE ADVISOR WAS PULLING CAR OUT HE PUT PASSENGER SIDE WINDOW DOWN AND IT WOULD NOT ROLL UP. I HAD THIS WINDOW DOWN 2 HOURS PRIOR AND HAD NO ISSUES WITH IT GOING UP. HYUNDAI OF ORANGE PARK SAID MOTOR AND WINDOW REGULATOR ASSEMBLY STRIPPED DUE TO ASSEMBLY BEING CHEAP PLASTIC. COST TO REPLACE AND GET WINDOW BACK UP IS $1400.00. HAD TO HAVE DEALERSHIP PUT UP WINDOW AND SHORE IT UP DUE TO IT BEING COST PROHIBITIVE TO REPAIR. SAFETY CONCERN BECAUSE WINDOW WILL NOT GO DOWN IN CASE OF EMERGENCY IF DOOR MECHANISM FAILS AND DOOR WILL NOT OPEN. ON 1/24/23, HYUNDAI ST AUGUSTINE REPLACED DRIVE SIDE WINDOW REGULATOR ASSEMBLY AT THE COST OF 737.27 DUE TO WINDOW NOT BEING ABLE TO GO DOWN. A SEPARATE COMPLAINT WAS FILED FOR THIS OCCURENCE.
Mfg Campaign: 11532049
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Corrective Action:
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Additional Notes:
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Mfg Campaign: 11532055
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Corrective Action:
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Additional Notes:
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
Mfg Campaign: 11532055
Recall Date: Jul 13, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was serviced under warranty and the Knock Sensor Detection System (KSDS) was replaced; however, after the repair, while driving 62 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated that he drove the vehicle back to the dealer and was informed by the mechanic that there would be a cost for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was serviced under warranty and the Knock Sensor Detection System (KSDS) was replaced; however, after the repair, while driving 62 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated that he drove the vehicle back to the dealer and was informed by the mechanic that there would be a cost for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was serviced under warranty and the Knock Sensor Detection System (KSDS) was replaced; however, after the repair, while driving 62 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated that he drove the vehicle back to the dealer and was informed by the mechanic that there would be a cost for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
Mfg Campaign: 11531454
Recall Date: Jul 10, 2023
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Both of my back doors will not open from the inside or out. Thanks to youtube I watched videos on how to open doors from the inside I had to pull latch and then stick screwdriver in there to lift cable up up door would open. This is very dangerous for doors to not open up, taking time to use a screwdriver to open them up is ridiculous, according to youtube the cable was made too short. I called the manufacturer and they gave me a price of 700-1200.00 to fix. I really think this should be a recall. If someone in back needs to get out in emergency situation then they are stuck.
Corrective Action:
Both of my back doors will not open from the inside or out. Thanks to youtube I watched videos on how to open doors from the inside I had to pull latch and then stick screwdriver in there to lift cable up up door would open. This is very dangerous for doors to not open up, taking time to use a screwdriver to open them up is ridiculous, according to youtube the cable was made too short. I called the manufacturer and they gave me a price of 700-1200.00 to fix. I really think this should be a recall. If someone in back needs to get out in emergency situation then they are stuck.
Additional Notes:
Both of my back doors will not open from the inside or out. Thanks to youtube I watched videos on how to open doors from the inside I had to pull latch and then stick screwdriver in there to lift cable up up door would open. This is very dangerous for doors to not open up, taking time to use a screwdriver to open them up is ridiculous, according to youtube the cable was made too short. I called the manufacturer and they gave me a price of 700-1200.00 to fix. I really think this should be a recall. If someone in back needs to get out in emergency situation then they are stuck.
Mfg Campaign: 11530905
Recall Date: Jul 7, 2023
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