HYUNDAI TUCSON 2016

Complete listing of complaints and recalls for this vehicle

2K
Complaints
7
Recalls

Complaints & Recalls

2K Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 20V543000 SAFETY RECALL
652K Vehicles Affected
Recall Date: Sep 4, 2020
Safety Issue:

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire can increase the risk of injury or crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 195
Notice Date: Nov 2, 2020
Recall Date: Sep 4, 2020
Hyundai Motor America
NHTSA Campaign: 16V842000 SAFETY RECALL
6.2K Vehicles Affected
Recall Date: Nov 21, 2016
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 153
Notice Date: Jan 13, 2017
Recall Date: Nov 21, 2016
Hyundai Motor America
NHTSA Campaign: 16V628000 SAFETY RECALL
41K Vehicles Affected
Recall Date: Aug 30, 2016
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Potential Risk:
Inability to move the vehicle while in traffic may increase the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 149
Notice Date: Oct 11, 2016
Recall Date: Aug 30, 2016
Hyundai Motor America
NHTSA Campaign: 16V348000 SAFETY RECALL
81K Vehicles Affected
Recall Date: May 24, 2016
Safety Issue:

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

Potential Risk:
If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 145
Notice Date: Jul 11, 2016
Recall Date: May 24, 2016
Hyundai Motor America
NHTSA Campaign: 16V147000 SAFETY RECALL
2.3K Vehicles Affected
Recall Date: Mar 10, 2016
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
FREE Recall Solution:
Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 142
Notice Date: May 2, 2016
Recall Date: Mar 10, 2016

Consumer Complaints

2K Complaints
Hyundai Motor America
Campaign: 11473107 Other
Jul 9, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Passenger side front door lock intermittently does not unlock either by pressing door handle or remote control. Passenger can be trapped inside of vehicle in the event of an emergency egress being needed. Problem is intermittent for now, but growing in frequency!

Corrective Action:

Passenger side front door lock intermittently does not unlock either by pressing door handle or remote control. Passenger can be trapped inside of vehicle in the event of an emergency egress being needed. Problem is intermittent for now, but growing in frequency!

Additional Notes:

Passenger side front door lock intermittently does not unlock either by pressing door handle or remote control. Passenger can be trapped inside of vehicle in the event of an emergency egress being needed. Problem is intermittent for now, but growing in frequency!

Manufacturer: HYUNDAI
Mfg Campaign: 11473107
Notice Date: Jul 9, 2022
Recall Date: Jul 9, 2022
Hyundai Motor America
Campaign: 11472869 Other
Jul 8, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.

Corrective Action:

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.

Additional Notes:

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear driver’s side door latch would not unlock and could not be opened from inside or outside of the vehicle. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 43,000.

Manufacturer: HYUNDAI
Mfg Campaign: 11472869
Notice Date: Jul 8, 2022
Recall Date: Jul 8, 2022
Hyundai Motor America
Campaign: 11472999 Other
Jul 8, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The car doors don’t open even after unlocking. I can hear and see the door is u locked but the door doesn’t open from outside. Unable to open the door and get my kid out in case of emergency

Corrective Action:

The car doors don’t open even after unlocking. I can hear and see the door is u locked but the door doesn’t open from outside. Unable to open the door and get my kid out in case of emergency

Additional Notes:

The car doors don’t open even after unlocking. I can hear and see the door is u locked but the door doesn’t open from outside. Unable to open the door and get my kid out in case of emergency

Manufacturer: HYUNDAI
Mfg Campaign: 11472999
Notice Date: Jul 8, 2022
Recall Date: Jul 8, 2022
Hyundai Motor America
Campaign: 11472067 Other
Jul 1, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Driver side door doesn’t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.

Corrective Action:

Driver side door doesn’t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.

Additional Notes:

Driver side door doesn’t open after unlocking unless you yank on handle 10+ times, and now driver side window no longer goes up. Motor works for window to go down but not up, so it is now a safety concern! A quick Google search reveals countless 2016 Hyundai Tucson owners experiencing the exact same thing- and always with the driver door only.

Manufacturer: HYUNDAI
Mfg Campaign: 11472067
Notice Date: Jul 1, 2022
Recall Date: Jul 1, 2022
Hyundai Motor America
Campaign: 11471922 Other
Jun 30, 2022
Defect Description:

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Potential Consequences:

Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the company should include in a recall campaign.

Corrective Action:

Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the company should include in a recall campaign.

Additional Notes:

Air Conditioning Unit is not working properly. I am spending over 1500.00 to have the defective unit replaced. I find it unreasonable that I should spend that amount to repair something that the company should include in a recall campaign.

Manufacturer: HYUNDAI
Mfg Campaign: 11471922
Notice Date: Jun 30, 2022
Recall Date: Jun 30, 2022
Hyundai Motor America
Campaign: 11471479 Other
Jun 29, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.

Corrective Action:

Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.

Additional Notes:

Put car in drive and it does not engage and will not move. It acts like it is still in park. However, the reverse gear does operate.

Manufacturer: HYUNDAI
Mfg Campaign: 11471479
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Hyundai Motor America
Campaign: 11471495 Other
Jun 29, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.

Corrective Action:

The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.

Additional Notes:

The dual clutch transmission is malfunctioning. The car is lurching when accelerating, failing to accelerate and/ or delayed acceleration, and shaking/ shuddering terribly. The car is available for inspection upon request. My safety as well as others is at risk because there have been multiple incidents where the car's accelerator wouldn't engage when going 70+ mph on the interstate almost causing an accident. The car also lurches and shakes terribly. Yes the problem has been confirmed. The problem has been inspected on similar cars having the same problems but not mine specifically. There were no other warning lamps, messages, or other symptoms of the problem prior to the failure. The problems first appears May 14, 2022.

Manufacturer: HYUNDAI
Mfg Campaign: 11471495
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Hyundai Motor America
Campaign: 11471514 Other
Jun 29, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Rear driver side door will not unlock either by electronic or manual manuvers - Locked in senario. Passenger door wont unlock electrinically but manually can open with handle.

Corrective Action:

Rear driver side door will not unlock either by electronic or manual manuvers - Locked in senario. Passenger door wont unlock electrinically but manually can open with handle.

Additional Notes:

Rear driver side door will not unlock either by electronic or manual manuvers - Locked in senario. Passenger door wont unlock electrinically but manually can open with handle.

Manufacturer: HYUNDAI
Mfg Campaign: 11471514
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Hyundai Motor America
Campaign: 11471196 Other
Jun 27, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES

Potential Consequences:

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.

Corrective Action:

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.

Additional Notes:

The contact owns a 2016 Hyundai Tucson. The contact stated that the rear passenger’s side door failed to open from inside or outside of the vehicle. The contact had spoken to the dealer and was informed that the vehicle was not under recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 63,000. The VIN was not available.

Manufacturer: HYUNDAI
Mfg Campaign: 11471196
Notice Date: Jun 27, 2022
Recall Date: Jun 27, 2022
Hyundai Motor America
Campaign: 11471041 Other
Jun 26, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

REAR PASSENGER SIDE DOOR WILL NOT UNLOCK/OPEN. CANNOT BE UNLOCKED BY ANY SWITCH. FROM INFO I HAVE BEEN ABLE TO FIND THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE NOT BEEN TO THE DEALER OR CONTACTED THE MANUFACTUER. NO WARNING LIGHTS OR ALARMS HAVE BEEN ACTIVATED BY THE VEHICLE.O6/

Corrective Action:

REAR PASSENGER SIDE DOOR WILL NOT UNLOCK/OPEN. CANNOT BE UNLOCKED BY ANY SWITCH. FROM INFO I HAVE BEEN ABLE TO FIND THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE NOT BEEN TO THE DEALER OR CONTACTED THE MANUFACTUER. NO WARNING LIGHTS OR ALARMS HAVE BEEN ACTIVATED BY THE VEHICLE.O6/

Additional Notes:

REAR PASSENGER SIDE DOOR WILL NOT UNLOCK/OPEN. CANNOT BE UNLOCKED BY ANY SWITCH. FROM INFO I HAVE BEEN ABLE TO FIND THIS COULD BE A VERY DANGEROUS SITUATION. I HAVE NOT BEEN TO THE DEALER OR CONTACTED THE MANUFACTUER. NO WARNING LIGHTS OR ALARMS HAVE BEEN ACTIVATED BY THE VEHICLE.O6/

Manufacturer: HYUNDAI
Mfg Campaign: 11471041
Notice Date: Jun 26, 2022
Recall Date: Jun 26, 2022
Hyundai Motor America
Campaign: 11470943 Other
Jun 25, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Corrective Action:

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Additional Notes:

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Manufacturer: HYUNDAI
Mfg Campaign: 11470943
Notice Date: Jun 25, 2022
Recall Date: Jun 25, 2022
Hyundai Motor America
Campaign: 11470943 Other
Jun 25, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Corrective Action:

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Additional Notes:

When I go to accelerate my vehicle it does not accelerate properly. It actually slows down to the point of almost stopping. It is very dangerous when I am getting on the highway. I have had cars almost rear end me due to this issue. I travel with my children in this car.

Manufacturer: HYUNDAI
Mfg Campaign: 11470943
Notice Date: Jun 25, 2022
Recall Date: Jun 25, 2022
Hyundai Motor America
Campaign: 11470025 Other
Jun 20, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Window regulator on the front passenger side window is no longer working after just over 50,000 miles. Window regulator on the front driver’s side does not always work. I was quoted that it would be a $700 repair by the dealer. Front passenger side window is being held up by card board stuffed inside the door (the dealer’s advice). Door lock actuator on the front passenger side door does not allow you to open the door from the outside when unlocked. Both issues are serious safety concerns if the car were to be in an accident. Both issues are very common with this make and model.

Corrective Action:

Window regulator on the front passenger side window is no longer working after just over 50,000 miles. Window regulator on the front driver’s side does not always work. I was quoted that it would be a $700 repair by the dealer. Front passenger side window is being held up by card board stuffed inside the door (the dealer’s advice). Door lock actuator on the front passenger side door does not allow you to open the door from the outside when unlocked. Both issues are serious safety concerns if the car were to be in an accident. Both issues are very common with this make and model.

Additional Notes:

Window regulator on the front passenger side window is no longer working after just over 50,000 miles. Window regulator on the front driver’s side does not always work. I was quoted that it would be a $700 repair by the dealer. Front passenger side window is being held up by card board stuffed inside the door (the dealer’s advice). Door lock actuator on the front passenger side door does not allow you to open the door from the outside when unlocked. Both issues are serious safety concerns if the car were to be in an accident. Both issues are very common with this make and model.

Manufacturer: HYUNDAI
Mfg Campaign: 11470025
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Hyundai Motor America
Campaign: 11470071 Other
Jun 20, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Corrective Action:

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Additional Notes:

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Manufacturer: HYUNDAI
Mfg Campaign: 11470071
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Hyundai Motor America
Campaign: 11470071 Other
Jun 20, 2022
Defect Description:

ENGINE

Potential Consequences:

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Corrective Action:

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Additional Notes:

I was on my way to work as normal. There were no warning lamps or other notifications/signs of a problem when all of a sudden, my vehicle started decelerating. I looked in the rearview mirror and saw smoke. I immediately pulled over and the smoke increased. Within a matter or seconds flames started to shoot out from under the hood. I don't know if the fire started from something electrical or engine-related but it spread fast! Before the police and fire truck arrived at the scene, my car was engulfed in flames! This was a terrifying and horrific experience! Prior to this, I had to replace all of the motors on the windows and noticed the jerky movements when driving in Turbo mode that I was told was normal. I didn't even have the car for 2 years! When I contacted Hyundai about the windows, they did nothing and the Rep referred me to get rid of it! I should have listened.

Manufacturer: HYUNDAI
Mfg Campaign: 11470071
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Hyundai Motor America
Campaign: 11469998 Other
Jun 19, 2022
Defect Description:

ENGINE

Potential Consequences:

Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.

Corrective Action:

Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.

Additional Notes:

Engine has no oil less three months since last oil change, vehicle did not have any type of low oil notification, car just stopped engine locked up.

Manufacturer: HYUNDAI
Mfg Campaign: 11469998
Notice Date: Jun 19, 2022
Recall Date: Jun 19, 2022
Hyundai Motor America
Campaign: 11469790 Other
Jun 17, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.

Corrective Action:

The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.

Additional Notes:

The driver's side front door and rear door lock actuators failed in both the doors and you are unable to open the doors from the exterior of the vehicle after the doors have been locked. The only way to open them is to go around and open them from the inside of the vehicle. This is a major safety concern due to not being able to quickly access the vehicle from the outside to get someone out of the car if it was to be involved in a wreck/on fire. As a first responder this is a situation that I have encounter in my work experience and could be the difference in someone living or dying in a collision. This issues is well documented online and with the dealership when I called to discuss it with them. This part does not have any warnings before it fails and one day it just stops working. Our vehicle is a 2016 and has around 50,000 miles so it is not old by any means. I have not had any of the parts examined by anyone such as the insurance company but I am a police officer that is trained in Advance Crash Investigation and Crash Reconstruction.

Manufacturer: HYUNDAI
Mfg Campaign: 11469790
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022
Hyundai Motor America
Campaign: 11469838 Other
Jun 17, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Rear door will not open from the inside or the outside

Corrective Action:

Rear door will not open from the inside or the outside

Additional Notes:

Rear door will not open from the inside or the outside

Manufacturer: HYUNDAI
Mfg Campaign: 11469838
Notice Date: Jun 17, 2022
Recall Date: Jun 17, 2022
Hyundai Motor America
Campaign: 11469409 Other
Jun 15, 2022
Defect Description:

ENGINE

Potential Consequences:

Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.

Corrective Action:

Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.

Additional Notes:

Shortly after purchasing this vehicle I noticed I was using more oil than I had in other vehicles in the past. I thought it may have been normal for this different type of vehicle. The longer I owned this vehicle the more oil it consumed. I became worried and asked my brother who is a mechanic and he said sometimes turbos go through extra oil. It then got to the point I was going through close to a quart a week. I then was driving down the highway and my engine stalled and quit. Come to find out I had somehow been getting gas into my oil and it ruined my engine.

Manufacturer: HYUNDAI
Mfg Campaign: 11469409
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022
Hyundai Motor America
Campaign: 11469436 Other
Jun 15, 2022
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

Rear driver side door handle does not open, seems to be a safety issue with this car

Corrective Action:

Rear driver side door handle does not open, seems to be a safety issue with this car

Additional Notes:

Rear driver side door handle does not open, seems to be a safety issue with this car

Manufacturer: HYUNDAI
Mfg Campaign: 11469436
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022

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