Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The drivers side door almost never opens on the first try, I usually have to pull the handle twice. Recently the passenger side back door will not open from the inside or outside, despite being unlocked. This is a huge safety concern if I were in an accident and could not open this door. I have seen DOZENS of other reports of people having this same issue and a recall should be issued immediately to fix this potential life threatening and dangerous issue.
Corrective Action:
The drivers side door almost never opens on the first try, I usually have to pull the handle twice. Recently the passenger side back door will not open from the inside or outside, despite being unlocked. This is a huge safety concern if I were in an accident and could not open this door. I have seen DOZENS of other reports of people having this same issue and a recall should be issued immediately to fix this potential life threatening and dangerous issue.
Additional Notes:
The drivers side door almost never opens on the first try, I usually have to pull the handle twice. Recently the passenger side back door will not open from the inside or outside, despite being unlocked. This is a huge safety concern if I were in an accident and could not open this door. I have seen DOZENS of other reports of people having this same issue and a recall should be issued immediately to fix this potential life threatening and dangerous issue.
Mfg Campaign: 11451507
Recall Date: Feb 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car was driving fine. I started going up a moderate hill and car stalled out with no warning, right in the middle of a busy highway. Was able to get finally get it started to pull onto side of road, it had a loud knocking sound and engine light and oil light came on that time. I had it towed to my mechanic who said it had absolutely no oil. I have not found any evidence of oil leaking in my driveway or parking lot at work. It never gave any warning that engine needed serviced or oil was low. It now needs a total engine replacement. I am the second owner so of course I have no warranty. Car has 81,000 miles on it, had 75,000 when I bought it 4 months ago. Never dreamed I would be dealing with replacing an engine after 4 months. Since this has happened, I have read so many complaints of these cars doing the exact same thing to so many owners, I have lost count. A recall needs to be done, Hyundai needs to own up and address whatever flaw is causing this problem over and over again. Had I been on the interstate ( where I was heading) or driving in city traffic, I could have been killed. This problem is not just frustrating, it is also dangerous.
Corrective Action:
Car was driving fine. I started going up a moderate hill and car stalled out with no warning, right in the middle of a busy highway. Was able to get finally get it started to pull onto side of road, it had a loud knocking sound and engine light and oil light came on that time. I had it towed to my mechanic who said it had absolutely no oil. I have not found any evidence of oil leaking in my driveway or parking lot at work. It never gave any warning that engine needed serviced or oil was low. It now needs a total engine replacement. I am the second owner so of course I have no warranty. Car has 81,000 miles on it, had 75,000 when I bought it 4 months ago. Never dreamed I would be dealing with replacing an engine after 4 months. Since this has happened, I have read so many complaints of these cars doing the exact same thing to so many owners, I have lost count. A recall needs to be done, Hyundai needs to own up and address whatever flaw is causing this problem over and over again. Had I been on the interstate ( where I was heading) or driving in city traffic, I could have been killed. This problem is not just frustrating, it is also dangerous.
Additional Notes:
Car was driving fine. I started going up a moderate hill and car stalled out with no warning, right in the middle of a busy highway. Was able to get finally get it started to pull onto side of road, it had a loud knocking sound and engine light and oil light came on that time. I had it towed to my mechanic who said it had absolutely no oil. I have not found any evidence of oil leaking in my driveway or parking lot at work. It never gave any warning that engine needed serviced or oil was low. It now needs a total engine replacement. I am the second owner so of course I have no warranty. Car has 81,000 miles on it, had 75,000 when I bought it 4 months ago. Never dreamed I would be dealing with replacing an engine after 4 months. Since this has happened, I have read so many complaints of these cars doing the exact same thing to so many owners, I have lost count. A recall needs to be done, Hyundai needs to own up and address whatever flaw is causing this problem over and over again. Had I been on the interstate ( where I was heading) or driving in city traffic, I could have been killed. This problem is not just frustrating, it is also dangerous.
Mfg Campaign: 11451536
Recall Date: Feb 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
#1 - The door handles on all doors have started taking several pulls on the handle to open. The left passenger side is no longer able to be opened from the inside of the car. This moved to all doors and it takes numerous tries on the other 3 doors from the inside or outside to be able to get the doors opened. #2 - We bought this car used from the original owner with 99k miles on it. We know the owner personally and they did regular maintenance on the engine. After 6 months of owning and putting on 3000 miles on the vehicle the engine has blown. When we bought the car we changed all the fluids and did an initial oil flush and put in synthetic oil and did another oil change before the 3000 mile mark, again with synthetic oil. The check engine light came on while driving and oil light started flickering and the engine also started knocking. We had the vehicle towed to a mechanic and they said to contact Hyundai as they've had several blown engines that came through their shop and that Hyundai was doing a massive recall. Towed the car to Hyundai and they took 3 weeks to look at the car and said that due to poor maintenance the engine blew and they could replace the engine for $13k and this engine wasn't covered in the extended warranty. They took a video of the oil chamber and it had sledge and said no coverage due to poor maintenance and our VIN also wasn't on the recall list. After doing research it looks like several others are having issues with oil problems, sludge and blown engines.
Corrective Action:
#1 - The door handles on all doors have started taking several pulls on the handle to open. The left passenger side is no longer able to be opened from the inside of the car. This moved to all doors and it takes numerous tries on the other 3 doors from the inside or outside to be able to get the doors opened. #2 - We bought this car used from the original owner with 99k miles on it. We know the owner personally and they did regular maintenance on the engine. After 6 months of owning and putting on 3000 miles on the vehicle the engine has blown. When we bought the car we changed all the fluids and did an initial oil flush and put in synthetic oil and did another oil change before the 3000 mile mark, again with synthetic oil. The check engine light came on while driving and oil light started flickering and the engine also started knocking. We had the vehicle towed to a mechanic and they said to contact Hyundai as they've had several blown engines that came through their shop and that Hyundai was doing a massive recall. Towed the car to Hyundai and they took 3 weeks to look at the car and said that due to poor maintenance the engine blew and they could replace the engine for $13k and this engine wasn't covered in the extended warranty. They took a video of the oil chamber and it had sledge and said no coverage due to poor maintenance and our VIN also wasn't on the recall list. After doing research it looks like several others are having issues with oil problems, sludge and blown engines.
Additional Notes:
#1 - The door handles on all doors have started taking several pulls on the handle to open. The left passenger side is no longer able to be opened from the inside of the car. This moved to all doors and it takes numerous tries on the other 3 doors from the inside or outside to be able to get the doors opened. #2 - We bought this car used from the original owner with 99k miles on it. We know the owner personally and they did regular maintenance on the engine. After 6 months of owning and putting on 3000 miles on the vehicle the engine has blown. When we bought the car we changed all the fluids and did an initial oil flush and put in synthetic oil and did another oil change before the 3000 mile mark, again with synthetic oil. The check engine light came on while driving and oil light started flickering and the engine also started knocking. We had the vehicle towed to a mechanic and they said to contact Hyundai as they've had several blown engines that came through their shop and that Hyundai was doing a massive recall. Towed the car to Hyundai and they took 3 weeks to look at the car and said that due to poor maintenance the engine blew and they could replace the engine for $13k and this engine wasn't covered in the extended warranty. They took a video of the oil chamber and it had sledge and said no coverage due to poor maintenance and our VIN also wasn't on the recall list. After doing research it looks like several others are having issues with oil problems, sludge and blown engines.
Mfg Campaign: 11451361
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I've had this used hyundai for 6 months, had to replace drivers door panel ( windows not going up and down) Stopped working. Now drivers back door window will not go up or down. Right side back door will not open anymore. On utube people by the 18k are complaining about these same issues. What next? It's like the body is falling apart.
Corrective Action:
I've had this used hyundai for 6 months, had to replace drivers door panel ( windows not going up and down) Stopped working. Now drivers back door window will not go up or down. Right side back door will not open anymore. On utube people by the 18k are complaining about these same issues. What next? It's like the body is falling apart.
Additional Notes:
I've had this used hyundai for 6 months, had to replace drivers door panel ( windows not going up and down) Stopped working. Now drivers back door window will not go up or down. Right side back door will not open anymore. On utube people by the 18k are complaining about these same issues. What next? It's like the body is falling apart.
Mfg Campaign: 11451419
Recall Date: Feb 10, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
The traction control system keeps randomly kicking on while driving.
Corrective Action:
The traction control system keeps randomly kicking on while driving.
Additional Notes:
The traction control system keeps randomly kicking on while driving.
Mfg Campaign: 11451098
Recall Date: Feb 9, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failure at approximately 80,000 miles. No oil observed in engine, dipstick smelled of burnt plastic, no grit or sludge observed on dipstick or exterior of engine, no smell of burnt oil or blue smoke from tailpipe. Audible engine slap, no check engine lights were illuminated in dash, oil light flickers on for less than 3 seconds after engine turned over. Mechanic identified engine failure and also noted there was no oil in the engine, recommended we call Hyundai corporate office. Engine near seizure, as a result, if engine seizes, this could potentially bring the vehicle to an abrupt stop at highway speeds and can result in a catastrophic accident or engine fire. Engine still under warranty, dealership attempting to say engine failure caused by "sludge issue", but no proof of engine sludge found upon inspection. Oil change records provided to dealership upon request. Hyundai corporate was called, given the run-around.
Corrective Action:
Engine failure at approximately 80,000 miles. No oil observed in engine, dipstick smelled of burnt plastic, no grit or sludge observed on dipstick or exterior of engine, no smell of burnt oil or blue smoke from tailpipe. Audible engine slap, no check engine lights were illuminated in dash, oil light flickers on for less than 3 seconds after engine turned over. Mechanic identified engine failure and also noted there was no oil in the engine, recommended we call Hyundai corporate office. Engine near seizure, as a result, if engine seizes, this could potentially bring the vehicle to an abrupt stop at highway speeds and can result in a catastrophic accident or engine fire. Engine still under warranty, dealership attempting to say engine failure caused by "sludge issue", but no proof of engine sludge found upon inspection. Oil change records provided to dealership upon request. Hyundai corporate was called, given the run-around.
Additional Notes:
Engine failure at approximately 80,000 miles. No oil observed in engine, dipstick smelled of burnt plastic, no grit or sludge observed on dipstick or exterior of engine, no smell of burnt oil or blue smoke from tailpipe. Audible engine slap, no check engine lights were illuminated in dash, oil light flickers on for less than 3 seconds after engine turned over. Mechanic identified engine failure and also noted there was no oil in the engine, recommended we call Hyundai corporate office. Engine near seizure, as a result, if engine seizes, this could potentially bring the vehicle to an abrupt stop at highway speeds and can result in a catastrophic accident or engine fire. Engine still under warranty, dealership attempting to say engine failure caused by "sludge issue", but no proof of engine sludge found upon inspection. Oil change records provided to dealership upon request. Hyundai corporate was called, given the run-around.
Mfg Campaign: 11450969
Recall Date: Feb 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
We purchased a 2016 Hyundai Tuscon in July 2020 from Key Hyundai Milford Ct. We have become aware of serious engine problems with the vehicle such as, severe oil consumption, sudden stalling and loss of power at traffic stops, loud continuous rattling from the engine compartment. We took the vehicle to a mechanic her in Pittsburgh where we now live and were told that there appears to be a serious problem with connecting rods and that we may end up having to replace the engine at our own expense. We have had this vehicle for only 3,00 miles and one and a half years, we were never notified of the engine issues. We were assured that the vehicle had been well maintained and was in perfect condition. We are writing to see if this its under the CT Lemon Law and/or if there specific remedies that we can pursue. We tried contacting the dealership but we received absolutely no assistance and washed their hands of any responsibility. Thank you in advance for any assistance that you can provide, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
We purchased a 2016 Hyundai Tuscon in July 2020 from Key Hyundai Milford Ct. We have become aware of serious engine problems with the vehicle such as, severe oil consumption, sudden stalling and loss of power at traffic stops, loud continuous rattling from the engine compartment. We took the vehicle to a mechanic her in Pittsburgh where we now live and were told that there appears to be a serious problem with connecting rods and that we may end up having to replace the engine at our own expense. We have had this vehicle for only 3,00 miles and one and a half years, we were never notified of the engine issues. We were assured that the vehicle had been well maintained and was in perfect condition. We are writing to see if this its under the CT Lemon Law and/or if there specific remedies that we can pursue. We tried contacting the dealership but we received absolutely no assistance and washed their hands of any responsibility. Thank you in advance for any assistance that you can provide, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
We purchased a 2016 Hyundai Tuscon in July 2020 from Key Hyundai Milford Ct. We have become aware of serious engine problems with the vehicle such as, severe oil consumption, sudden stalling and loss of power at traffic stops, loud continuous rattling from the engine compartment. We took the vehicle to a mechanic her in Pittsburgh where we now live and were told that there appears to be a serious problem with connecting rods and that we may end up having to replace the engine at our own expense. We have had this vehicle for only 3,00 miles and one and a half years, we were never notified of the engine issues. We were assured that the vehicle had been well maintained and was in perfect condition. We are writing to see if this its under the CT Lemon Law and/or if there specific remedies that we can pursue. We tried contacting the dealership but we received absolutely no assistance and washed their hands of any responsibility. Thank you in advance for any assistance that you can provide, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11451013
Recall Date: Feb 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine failed and had to be replaced.
Corrective Action:
Engine failed and had to be replaced.
Additional Notes:
Engine failed and had to be replaced.
Mfg Campaign: 11451089
Recall Date: Feb 8, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased the car in June 2021and took the car back within the month due to the driver door having issues locking and unlocking. Today on 2/5/22 as i was driving my car on the express way my engine light,battery light and oil light came on and my car began to shake. As i got off the express way my car cut off in the middle of traffic while i had 2 kids in the car in the city of Houston…. In October i was told that i was having oil consumption issues and was having to take my car back every 1,000 miles. And then was told that’ll it’ll be $900 to get a decombustion cleaning. I am unsure of why my car has stopped today. I’ll be back to let y’all know.
Corrective Action:
I purchased the car in June 2021and took the car back within the month due to the driver door having issues locking and unlocking. Today on 2/5/22 as i was driving my car on the express way my engine light,battery light and oil light came on and my car began to shake. As i got off the express way my car cut off in the middle of traffic while i had 2 kids in the car in the city of Houston…. In October i was told that i was having oil consumption issues and was having to take my car back every 1,000 miles. And then was told that’ll it’ll be $900 to get a decombustion cleaning. I am unsure of why my car has stopped today. I’ll be back to let y’all know.
Additional Notes:
I purchased the car in June 2021and took the car back within the month due to the driver door having issues locking and unlocking. Today on 2/5/22 as i was driving my car on the express way my engine light,battery light and oil light came on and my car began to shake. As i got off the express way my car cut off in the middle of traffic while i had 2 kids in the car in the city of Houston…. In October i was told that i was having oil consumption issues and was having to take my car back every 1,000 miles. And then was told that’ll it’ll be $900 to get a decombustion cleaning. I am unsure of why my car has stopped today. I’ll be back to let y’all know.
Mfg Campaign: 11450623
Recall Date: Feb 5, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Corrective Action:
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Additional Notes:
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Mfg Campaign: 11450097
Recall Date: Feb 3, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Corrective Action:
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Additional Notes:
3 safety concerns with the vehicle- 1) - the front passenger side door will not open from time to time when unlocked- you need to crank on the out side and inside handle at times to get the door to open. This is a concern if I were to ever get into an accident. The locking mechanism has had to be repaired on both rear doors for the same issue- potentially keeping a passenger from exiting the vehicle in the case of an emergency. 2) the car jerks when accelerating from a complete stop every single time you drive - and you have to put your foot way down (like slamming down) on the gas pedal in order to get up to the right speed… (I have never had to do this in the other 4 vehicles we own - only in the Hyundai) 3) oil consumption concern. The car is using way too much oil then it should. I change the oil every 5000 miles and it is going into Hyundai 2/4/2022 in West Allis, WI for an oil change - (and to get the passenger door fixed) I had to add oil on 2/2/2022 because the oil level warning light came on - and it was almost empty. I’ll be requesting an oil consumption test. This should be covered by Hyundai due to this being a safety concern with the engine. This has been the worst vehicle e have ever owned. I have 3 daughters that drive this vehicle and it scares me thinking that if one were to ever get into an accident that they or one of their friends would be seriously injured - for either A- not being able to get out of the vehicle or B- the engine starting on fire due to the oil consumption problem.
Mfg Campaign: 11450097
Recall Date: Feb 3, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Mfg Campaign: 11450164
Recall Date: Feb 3, 2022
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Mfg Campaign: 11450164
Recall Date: Feb 3, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.
Mfg Campaign: 11450164
Recall Date: Feb 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
1. January 7, 2022 my vehicle began to lose engine power, as I began to try and find a place to pull over safely, the car stalled. It would not immediately start again for several hours. It had to be pushed out of the way. The engine failed due to wear of connecting rod bearings with no previous indication of engine issues. 2. Due to the sudden stall and having to push the vehicle to a safe location, myself and passengers could have easily been hit by another vehicle. 3. A dealership has confirmed the failed rod bearings. 4. The vehicle's engine has been inspected and photos taken by the dealership and submitted to Hyundai corporate. 5. It was not until the car stalled that the oil light illuminated. When I started the car back up several hours later, all lights were gone and no error codes were present. There was no previous warning lights before this incident.
Corrective Action:
1. January 7, 2022 my vehicle began to lose engine power, as I began to try and find a place to pull over safely, the car stalled. It would not immediately start again for several hours. It had to be pushed out of the way. The engine failed due to wear of connecting rod bearings with no previous indication of engine issues. 2. Due to the sudden stall and having to push the vehicle to a safe location, myself and passengers could have easily been hit by another vehicle. 3. A dealership has confirmed the failed rod bearings. 4. The vehicle's engine has been inspected and photos taken by the dealership and submitted to Hyundai corporate. 5. It was not until the car stalled that the oil light illuminated. When I started the car back up several hours later, all lights were gone and no error codes were present. There was no previous warning lights before this incident.
Additional Notes:
1. January 7, 2022 my vehicle began to lose engine power, as I began to try and find a place to pull over safely, the car stalled. It would not immediately start again for several hours. It had to be pushed out of the way. The engine failed due to wear of connecting rod bearings with no previous indication of engine issues. 2. Due to the sudden stall and having to push the vehicle to a safe location, myself and passengers could have easily been hit by another vehicle. 3. A dealership has confirmed the failed rod bearings. 4. The vehicle's engine has been inspected and photos taken by the dealership and submitted to Hyundai corporate. 5. It was not until the car stalled that the oil light illuminated. When I started the car back up several hours later, all lights were gone and no error codes were present. There was no previous warning lights before this incident.
Mfg Campaign: 11449916
Recall Date: Feb 2, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
Corrective Action:
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
Additional Notes:
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
Mfg Campaign: 11449925
Recall Date: Feb 2, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
Corrective Action:
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
Additional Notes:
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120
Mfg Campaign: 11449925
Recall Date: Feb 2, 2022
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Back windshield shattered spontaneously upon closing driver door
Corrective Action:
Back windshield shattered spontaneously upon closing driver door
Additional Notes:
Back windshield shattered spontaneously upon closing driver door
Mfg Campaign: 11449395
Recall Date: Jan 29, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Hyundai Tucson. The contact stated that soon after purchasing the vehicle, the vehicle would stall upon depression of the accelerator pedal as the RPM's would loudly rev. The contact took the vehicle back to the independent used auto shop where the vehicle was purchased and was informed that they would not service the transmission or offer any additional assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) which he linked to the failure. The manufacturer had been notified of the failure but provided no assistance. The contact called a local dealer and made an appointment for service. The vehicle was not repaired. The failure mileage was approximately 92,000.
Corrective Action:
The contact owns a 2016 Hyundai Tucson. The contact stated that soon after purchasing the vehicle, the vehicle would stall upon depression of the accelerator pedal as the RPM's would loudly rev. The contact took the vehicle back to the independent used auto shop where the vehicle was purchased and was informed that they would not service the transmission or offer any additional assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) which he linked to the failure. The manufacturer had been notified of the failure but provided no assistance. The contact called a local dealer and made an appointment for service. The vehicle was not repaired. The failure mileage was approximately 92,000.
Additional Notes:
The contact owns a 2016 Hyundai Tucson. The contact stated that soon after purchasing the vehicle, the vehicle would stall upon depression of the accelerator pedal as the RPM's would loudly rev. The contact took the vehicle back to the independent used auto shop where the vehicle was purchased and was informed that they would not service the transmission or offer any additional assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 16V628000 (Power Train, Electrical System) which he linked to the failure. The manufacturer had been notified of the failure but provided no assistance. The contact called a local dealer and made an appointment for service. The vehicle was not repaired. The failure mileage was approximately 92,000.
Mfg Campaign: 11448646
Recall Date: Jan 24, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine has Rod Bearing failure. The engine is a Gamma GDI 1.6 L engine- the same engine that was recalled from the Veloster, for this problem but the Tuscon was not included in the recall. Hyundai has stated they recalled the Gamma GDI 1.6 L due to metal shavings being left in the engine during production that overtime created wear on the rod bearings leading to failure and engine failure. (Which is exactly what is wrong with my vehicle) Hyundai has said they will not fix my engine, and that it is out of warranty. It has been inspected by 2 local mechanics who have confirmed the diagnosis, I have called Hyundai corporate and the local Hyundai dealerships who have provided no help and requested $250 to even look at my vehicle. The oil light came on right before the engine started knocking and it was taken directly to a mechanic. I purchased this vehicle 1 year ago from a reputable used car dealership who will not help me either, the vehicle is now out of warranty, and I still owe $17,000 on the loan. A new engine is $10,000. Hyundai needs to step up and fix this issue.
Corrective Action:
The engine has Rod Bearing failure. The engine is a Gamma GDI 1.6 L engine- the same engine that was recalled from the Veloster, for this problem but the Tuscon was not included in the recall. Hyundai has stated they recalled the Gamma GDI 1.6 L due to metal shavings being left in the engine during production that overtime created wear on the rod bearings leading to failure and engine failure. (Which is exactly what is wrong with my vehicle) Hyundai has said they will not fix my engine, and that it is out of warranty. It has been inspected by 2 local mechanics who have confirmed the diagnosis, I have called Hyundai corporate and the local Hyundai dealerships who have provided no help and requested $250 to even look at my vehicle. The oil light came on right before the engine started knocking and it was taken directly to a mechanic. I purchased this vehicle 1 year ago from a reputable used car dealership who will not help me either, the vehicle is now out of warranty, and I still owe $17,000 on the loan. A new engine is $10,000. Hyundai needs to step up and fix this issue.
Additional Notes:
The engine has Rod Bearing failure. The engine is a Gamma GDI 1.6 L engine- the same engine that was recalled from the Veloster, for this problem but the Tuscon was not included in the recall. Hyundai has stated they recalled the Gamma GDI 1.6 L due to metal shavings being left in the engine during production that overtime created wear on the rod bearings leading to failure and engine failure. (Which is exactly what is wrong with my vehicle) Hyundai has said they will not fix my engine, and that it is out of warranty. It has been inspected by 2 local mechanics who have confirmed the diagnosis, I have called Hyundai corporate and the local Hyundai dealerships who have provided no help and requested $250 to even look at my vehicle. The oil light came on right before the engine started knocking and it was taken directly to a mechanic. I purchased this vehicle 1 year ago from a reputable used car dealership who will not help me either, the vehicle is now out of warranty, and I still owe $17,000 on the loan. A new engine is $10,000. Hyundai needs to step up and fix this issue.
Mfg Campaign: 11448518
Recall Date: Jan 23, 2022
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