Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.
Corrective Action:
THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.
Additional Notes:
THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.
Mfg Campaign: 11342782
Recall Date: Aug 2, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.
Corrective Action:
THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.
Additional Notes:
THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.
Mfg Campaign: 11341842
Recall Date: Jul 28, 2020
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M THANKFUL THE CAR BEHIND ME WASN'T TAILGATING OR HE WOULD HAVE SLAMMED INTO ME.
Corrective Action:
WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M THANKFUL THE CAR BEHIND ME WASN'T TAILGATING OR HE WOULD HAVE SLAMMED INTO ME.
Additional Notes:
WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M THANKFUL THE CAR BEHIND ME WASN'T TAILGATING OR HE WOULD HAVE SLAMMED INTO ME.
Mfg Campaign: 11341244
Recall Date: Jul 24, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.
Corrective Action:
REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.
Additional Notes:
REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.
Mfg Campaign: 11340311
Recall Date: Jul 20, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.
Corrective Action:
BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.
Additional Notes:
BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.
Mfg Campaign: 11340061
Recall Date: Jul 18, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
Corrective Action:
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
Additional Notes:
OUR TUCSON SHIFTED DOWN AS WE PULLED INTO AN INTERSECTION AND WOULD NOT MOVE MORE THAN 5 MPH. WE WERE NEARLY STRUCK BY A TRACTOR-TRAILER. THIS IS THE THIRD SERIOUS INCIDENT INVOLVING THE TRANSMISSION IN THIS VEHICLE. WE WILL NOT DRIVE IT UNTIL HYUNDAI REPLACES THE TRANSMISSION.
Mfg Campaign: 11339609
Recall Date: Jul 15, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS (ABOUT TWICE A MONTH, IN VARIOUS TYPES OF DRIVING CONDITIONS), WHEN ATTEMPTING TO ACCELERATE FROM A SLOW ROLL OR A COMPLETE STOP, THE ENGINE HAS REVVED FREELY AND THE VEHICLE DID NOT MOVE FORWARD, DESPITE BEING IN DRIVE. THIS OBVIOUSLY CREATES AN INCREDIBLY UNSAFE CONDITION, SINCE THE LOSS OF PROPULSION HAPPENS ENTIRELY WITHOUT WARNING AND CAN RESULT IN A COLLISION. HYUNDAI IS AWARE OF ISSUES WITH DUAL CLUTCH TRANSMISSIONS IN 2016 AND OTHER MODEL YEAR VEHICLES, AND HAS ISSUED A TSB TO ADDRESS PROBLEMATIC UNITS (TSB # 19-AT-002H). DESPITE THE FACT THAT MY VEHICLE CONSISTENTLY AND PREDICTABLY EXHIBITS SYMPTOMS IDENTIFIED IN THE DIAGNOSTIC PORTION OF THAT TSB (JUDDER WHEN COASTING FROM A STOP), MY LOCAL HYUNDAI DEALER HAS CONSULTED WITH HYUNDAI CORPORATE AND CONCLUDED THAT THE TRANSMISSION IS PERFORMING AS DESIGNED. THEY WERE NOT ABLE TO REPLICATE THE LOSS OF PROPULSION THAT I DESCRIBED. NO REPAIR PRESCRIBED BY THE TSB WAS PERFORMED.
Corrective Action:
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS (ABOUT TWICE A MONTH, IN VARIOUS TYPES OF DRIVING CONDITIONS), WHEN ATTEMPTING TO ACCELERATE FROM A SLOW ROLL OR A COMPLETE STOP, THE ENGINE HAS REVVED FREELY AND THE VEHICLE DID NOT MOVE FORWARD, DESPITE BEING IN DRIVE. THIS OBVIOUSLY CREATES AN INCREDIBLY UNSAFE CONDITION, SINCE THE LOSS OF PROPULSION HAPPENS ENTIRELY WITHOUT WARNING AND CAN RESULT IN A COLLISION. HYUNDAI IS AWARE OF ISSUES WITH DUAL CLUTCH TRANSMISSIONS IN 2016 AND OTHER MODEL YEAR VEHICLES, AND HAS ISSUED A TSB TO ADDRESS PROBLEMATIC UNITS (TSB # 19-AT-002H). DESPITE THE FACT THAT MY VEHICLE CONSISTENTLY AND PREDICTABLY EXHIBITS SYMPTOMS IDENTIFIED IN THE DIAGNOSTIC PORTION OF THAT TSB (JUDDER WHEN COASTING FROM A STOP), MY LOCAL HYUNDAI DEALER HAS CONSULTED WITH HYUNDAI CORPORATE AND CONCLUDED THAT THE TRANSMISSION IS PERFORMING AS DESIGNED. THEY WERE NOT ABLE TO REPLICATE THE LOSS OF PROPULSION THAT I DESCRIBED. NO REPAIR PRESCRIBED BY THE TSB WAS PERFORMED.
Additional Notes:
THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH TRANSMISSION. ON SEVERAL OCCASIONS (ABOUT TWICE A MONTH, IN VARIOUS TYPES OF DRIVING CONDITIONS), WHEN ATTEMPTING TO ACCELERATE FROM A SLOW ROLL OR A COMPLETE STOP, THE ENGINE HAS REVVED FREELY AND THE VEHICLE DID NOT MOVE FORWARD, DESPITE BEING IN DRIVE. THIS OBVIOUSLY CREATES AN INCREDIBLY UNSAFE CONDITION, SINCE THE LOSS OF PROPULSION HAPPENS ENTIRELY WITHOUT WARNING AND CAN RESULT IN A COLLISION. HYUNDAI IS AWARE OF ISSUES WITH DUAL CLUTCH TRANSMISSIONS IN 2016 AND OTHER MODEL YEAR VEHICLES, AND HAS ISSUED A TSB TO ADDRESS PROBLEMATIC UNITS (TSB # 19-AT-002H). DESPITE THE FACT THAT MY VEHICLE CONSISTENTLY AND PREDICTABLY EXHIBITS SYMPTOMS IDENTIFIED IN THE DIAGNOSTIC PORTION OF THAT TSB (JUDDER WHEN COASTING FROM A STOP), MY LOCAL HYUNDAI DEALER HAS CONSULTED WITH HYUNDAI CORPORATE AND CONCLUDED THAT THE TRANSMISSION IS PERFORMING AS DESIGNED. THEY WERE NOT ABLE TO REPLICATE THE LOSS OF PROPULSION THAT I DESCRIBED. NO REPAIR PRESCRIBED BY THE TSB WAS PERFORMED.
Mfg Campaign: 11338037
Recall Date: Jul 7, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A FEW MONTHS AGO, MY DRIVERS SIDE WINDOW STOPPED GOING UP RANDOMLY ONE DAY. THE MOTOR WAS REPLACED UNDER MY EXTENDED WARRANTY. ALL OF A SUDDEN THIS WEEKEND, THE RIGHT PASSENGER'S SIDE WINDOW QUIT WORKING TOO. I BROUGHT IT IN FOR SERVICE, AND THEY TESTED ALL OF THE WINDOWS AND THE BACK RIGHT WINDOW IS ALSO NOT WORKING. THE DEALERSHIP SERVICE DEPARTMENT MANAGER SAID THAT HE SEES EVERY SINGLE TUSCON HAVE ALL FOUR WINDOW MOTORS FAIL AT SOME POINT- HE REPLACED FOUR VEHICLES WINDOW MOTORS TODAY ALONE! MY CAR IS A 2016, THIS SHOULD NOT BE HAPPENING TO EVERY SINGLE WINDOW LIKE CLOCKWORK. THERE NEEDS TO BE A RECALL ON THESE WINDOW MOTORS, AND THEY SHOULD BE COVERED IF THEY FAIL AFTER THE WARRANTY IS UP, BECAUSE THIS IS A MANUFACTURING ISSUE, NOT THE RESULTS OF WEAR AND TEAR. IT IS DANGEROUS TO NOT HAVE CONTROL OF WINDOWS IN ALL WEATHER CONDITIONS, AND FOR THE SAFETY OF YOUR VEHICLE LEAVING IT PARKED ANYWHERE WITH THE INABILITY TO LOCK IT UP.
Corrective Action:
A FEW MONTHS AGO, MY DRIVERS SIDE WINDOW STOPPED GOING UP RANDOMLY ONE DAY. THE MOTOR WAS REPLACED UNDER MY EXTENDED WARRANTY. ALL OF A SUDDEN THIS WEEKEND, THE RIGHT PASSENGER'S SIDE WINDOW QUIT WORKING TOO. I BROUGHT IT IN FOR SERVICE, AND THEY TESTED ALL OF THE WINDOWS AND THE BACK RIGHT WINDOW IS ALSO NOT WORKING. THE DEALERSHIP SERVICE DEPARTMENT MANAGER SAID THAT HE SEES EVERY SINGLE TUSCON HAVE ALL FOUR WINDOW MOTORS FAIL AT SOME POINT- HE REPLACED FOUR VEHICLES WINDOW MOTORS TODAY ALONE! MY CAR IS A 2016, THIS SHOULD NOT BE HAPPENING TO EVERY SINGLE WINDOW LIKE CLOCKWORK. THERE NEEDS TO BE A RECALL ON THESE WINDOW MOTORS, AND THEY SHOULD BE COVERED IF THEY FAIL AFTER THE WARRANTY IS UP, BECAUSE THIS IS A MANUFACTURING ISSUE, NOT THE RESULTS OF WEAR AND TEAR. IT IS DANGEROUS TO NOT HAVE CONTROL OF WINDOWS IN ALL WEATHER CONDITIONS, AND FOR THE SAFETY OF YOUR VEHICLE LEAVING IT PARKED ANYWHERE WITH THE INABILITY TO LOCK IT UP.
Additional Notes:
A FEW MONTHS AGO, MY DRIVERS SIDE WINDOW STOPPED GOING UP RANDOMLY ONE DAY. THE MOTOR WAS REPLACED UNDER MY EXTENDED WARRANTY. ALL OF A SUDDEN THIS WEEKEND, THE RIGHT PASSENGER'S SIDE WINDOW QUIT WORKING TOO. I BROUGHT IT IN FOR SERVICE, AND THEY TESTED ALL OF THE WINDOWS AND THE BACK RIGHT WINDOW IS ALSO NOT WORKING. THE DEALERSHIP SERVICE DEPARTMENT MANAGER SAID THAT HE SEES EVERY SINGLE TUSCON HAVE ALL FOUR WINDOW MOTORS FAIL AT SOME POINT- HE REPLACED FOUR VEHICLES WINDOW MOTORS TODAY ALONE! MY CAR IS A 2016, THIS SHOULD NOT BE HAPPENING TO EVERY SINGLE WINDOW LIKE CLOCKWORK. THERE NEEDS TO BE A RECALL ON THESE WINDOW MOTORS, AND THEY SHOULD BE COVERED IF THEY FAIL AFTER THE WARRANTY IS UP, BECAUSE THIS IS A MANUFACTURING ISSUE, NOT THE RESULTS OF WEAR AND TEAR. IT IS DANGEROUS TO NOT HAVE CONTROL OF WINDOWS IN ALL WEATHER CONDITIONS, AND FOR THE SAFETY OF YOUR VEHICLE LEAVING IT PARKED ANYWHERE WITH THE INABILITY TO LOCK IT UP.
Mfg Campaign: 11337693
Recall Date: Jul 6, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BOTH REAR DOORS DO NOT OPEN FROM THE INSIDE OR OUTSIDE WHEN UNLOCKED. CHILD SAFETY LOCK IS NOT ON.
Corrective Action:
BOTH REAR DOORS DO NOT OPEN FROM THE INSIDE OR OUTSIDE WHEN UNLOCKED. CHILD SAFETY LOCK IS NOT ON.
Additional Notes:
BOTH REAR DOORS DO NOT OPEN FROM THE INSIDE OR OUTSIDE WHEN UNLOCKED. CHILD SAFETY LOCK IS NOT ON.
Mfg Campaign: 11337732
Recall Date: Jul 6, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT
Corrective Action:
WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT
Additional Notes:
WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT
Mfg Campaign: 11331610
Recall Date: Jun 29, 2020
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT
Corrective Action:
WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT
Additional Notes:
WHILE DRIVING IN MOTION ON CITY STREET, WEST BOUND ,PEOPLE WERE YELLING AT ME... WASN'T SURE WHAT WAS GOING ON...I ROLL DOWN MY WINDOW TO HEAR THEM YELLING " YOUR CAR IS ON FIRE" SO I PULL OFF ROAD IN TO A PARKING LOT...STOP AND OPEN DOOR AS FIRE RUSHING IN AS I'M "LITERALLY" HAVING TO JUMP OUT ! TRYING TO PUT FIRE OUT WITH FIRE EXTINGUISHER ,BUT DID NOT WORK...MAYBE 10 MINS LATER ,FIRE DEPARTMENT ARRIVES AND PUTS IT OUT
Mfg Campaign: 11331610
Recall Date: Jun 29, 2020
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Corrective Action:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Additional Notes:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Mfg Campaign: 11331068
Recall Date: Jun 26, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Corrective Action:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Additional Notes:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Mfg Campaign: 11331068
Recall Date: Jun 26, 2020
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Corrective Action:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Additional Notes:
GOT THIS CAR AT THE DEALERSHIP IN JULY LAST YEAR. A FEW WEEKS BEFORE THIS HAPPENED YOU WOULD NOTICE A HESITATION FROM THE CAR TO MOVE FORWARD WHEN YOU PRESS THE GAS PEDAL WHILES DRIVING ON THE ROAD. THE ENGINE BEGAN TO MAKE LOUD KNOCKING NOISES ONE MORNING AND BROKE DOWN WHILE DRIVING ON THE STREET. GOT IT TOWED TO A HYUNDAI SERVICE SHOP AND THEY ARE TALKING ABOUT MAKING A "GOODWILL" REPAIR WHICH WILL END UP COSTING $4800. I HAVE READ MANY COMPLAINTS NOTED FROM THE 2016 TUCSON OWNERS WHO EXPERIENCED THE SAME ISSUES WITH THEIR CARS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT. THE VEHICLE HAS BEEN RECALLED BEFORE FOR A TUCSON SECONDARY HOOD LATCH RECALL CAMPAIGN. *TR
Mfg Campaign: 11331068
Recall Date: Jun 26, 2020
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE DRIVER SIDE REAR DOOR WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILD SITTING IN THE REAR SEAT AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS SENT OUT A LETTER TO THE OWNER OF THE AFFECTED VEHICLES, TUCSON, MANUFACTURED BETWEEN MAY 2015 TO DECEMBER 2016, (106,726 CARS) TO REPAIR AND REPLACE THE DOOR LATCH 4EA AT NO COST. IT IS THE SAME MODEL AND THIS NEEDS TO BE DONE AS SOON AS POSSIBLE ALSO FOR THE CONSUMERS IN THE USA AND IT NEEDS TO BE ON THE RECALL LIST. PLEASE TAKE LOOK AT THIS ISSUE SERIOUSLY AND TAKE NECESSARY ACTION TO HYUNDAI MOTORS USA. BELOW IS THE LINK IN KOREAN ABOUT DOOR LATCH RECALL ON 2016 TUCSON VEHICLES, PUBLISHED IN DECEMBER 2019. HTTPS://WWW.CONSUMER.GO.KR/USER/FTC/CONSUMER/CNSMRBBS/730/SELECTINFOINJRYDETAIL.DO?INFOID=A1078075&CNTNTSID=00000882 HTTP://WWW.CONSUMERDATA.CO.KR/NEWS/ARTICLEVIEW.HTML?IDXNO=4704. *TR
Corrective Action:
THE DRIVER SIDE REAR DOOR WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILD SITTING IN THE REAR SEAT AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS SENT OUT A LETTER TO THE OWNER OF THE AFFECTED VEHICLES, TUCSON, MANUFACTURED BETWEEN MAY 2015 TO DECEMBER 2016, (106,726 CARS) TO REPAIR AND REPLACE THE DOOR LATCH 4EA AT NO COST. IT IS THE SAME MODEL AND THIS NEEDS TO BE DONE AS SOON AS POSSIBLE ALSO FOR THE CONSUMERS IN THE USA AND IT NEEDS TO BE ON THE RECALL LIST. PLEASE TAKE LOOK AT THIS ISSUE SERIOUSLY AND TAKE NECESSARY ACTION TO HYUNDAI MOTORS USA. BELOW IS THE LINK IN KOREAN ABOUT DOOR LATCH RECALL ON 2016 TUCSON VEHICLES, PUBLISHED IN DECEMBER 2019. HTTPS://WWW.CONSUMER.GO.KR/USER/FTC/CONSUMER/CNSMRBBS/730/SELECTINFOINJRYDETAIL.DO?INFOID=A1078075&CNTNTSID=00000882 HTTP://WWW.CONSUMERDATA.CO.KR/NEWS/ARTICLEVIEW.HTML?IDXNO=4704. *TR
Additional Notes:
THE DRIVER SIDE REAR DOOR WON'T OPEN FROM EITHER INSIDE OR OUTSIDE. NO CHILD LOCK IS ON, AND THE LOCK/UNLOCK BUTTON WORKS FINE, BUT NOTHING HAPPENS WHEN I PULL THE DOOR HANDLE FROM OUTSIDE OR INSIDE. I HAVE MY CHILD SITTING IN THE REAR SEAT AND IT IS A CRITICAL SAFETY ISSUE, BEING UNABLE TO OPEN THE DOOR FROM EITHER SIDE. I FOUND THAT THIS IS A KNOWN ISSUE TO THIS PARTICULAR YEAR MODEL 2016 HYUNDAI TUCSON, AND THERE ARE MANY CONSUMER COMPLAINTS FOR THIS PROBLEM. ALSO, IN KOREA, THE ORIGINAL COUNTRY OF HYUNDAI, THE NATIONAL CONSUMER REPORT AGENCY ANNOUNCED, IN DECEMBER 2019, OF THIS ISSUE AND REQUESTED HYUNDAI MOTORS TO CORRECT THIS PROBLEM AND HYUNDAI HAS ACCEPTED TO REPAIR THIS KNOWN ISSUE TO THE CONSUMERS. HYUNDAI HAS SENT OUT A LETTER TO THE OWNER OF THE AFFECTED VEHICLES, TUCSON, MANUFACTURED BETWEEN MAY 2015 TO DECEMBER 2016, (106,726 CARS) TO REPAIR AND REPLACE THE DOOR LATCH 4EA AT NO COST. IT IS THE SAME MODEL AND THIS NEEDS TO BE DONE AS SOON AS POSSIBLE ALSO FOR THE CONSUMERS IN THE USA AND IT NEEDS TO BE ON THE RECALL LIST. PLEASE TAKE LOOK AT THIS ISSUE SERIOUSLY AND TAKE NECESSARY ACTION TO HYUNDAI MOTORS USA. BELOW IS THE LINK IN KOREAN ABOUT DOOR LATCH RECALL ON 2016 TUCSON VEHICLES, PUBLISHED IN DECEMBER 2019. HTTPS://WWW.CONSUMER.GO.KR/USER/FTC/CONSUMER/CNSMRBBS/730/SELECTINFOINJRYDETAIL.DO?INFOID=A1078075&CNTNTSID=00000882 HTTP://WWW.CONSUMERDATA.CO.KR/NEWS/ARTICLEVIEW.HTML?IDXNO=4704. *TR
Mfg Campaign: 11331128
Recall Date: Jun 26, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11331144
Recall Date: Jun 26, 2020
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE VEHICLE HESITATED TO MOVE FORWARD WHILE DEPRESSING THE ACCELERATOR, WITHOUT WARNING. THE VEHICLE WAS PREVIOUSLY TAKEN TO MANLY HYUNDAI (2755 CORBY AVE, SANTA ROSA, CA 95407) WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED ON VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11331144
Recall Date: Jun 26, 2020
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE FRONT DOOR FAILED TO UNLOCK WHILE ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE FROM INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR CEASED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI LOCATED AT 2135 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS AND DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE FRONT DOOR FAILED TO UNLOCK WHILE ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE FROM INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR CEASED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI LOCATED AT 2135 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS AND DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE PASSENGER'S SIDE FRONT DOOR FAILED TO UNLOCK WHILE ATTEMPTING TO EXIT THE VEHICLE. THE CONTACT WAS UNABLE TO UNLOCK THE VEHICLE FROM INSIDE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR CEASED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO ED VOYLES HYUNDAI LOCATED AT 2135 COBB PKWY SE, SMYRNA, GA 30080 WHERE THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIRS AND DIAGNOSTIC FEE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Mfg Campaign: 11329346
Recall Date: Jun 17, 2020
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
THE REAR TRAILING ARM WAS BROKEN. *TR
Corrective Action:
THE REAR TRAILING ARM WAS BROKEN. *TR
Additional Notes:
THE REAR TRAILING ARM WAS BROKEN. *TR
Mfg Campaign: 11328825
Recall Date: Jun 15, 2020
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY STALLED AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD FLAMES WERE DISCOVERED COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED TO THE HOME. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. IN ADDITION, THE REAR DRIVER SIDE DOOR LATCH WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY STALLED AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD FLAMES WERE DISCOVERED COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED TO THE HOME. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. IN ADDITION, THE REAR DRIVER SIDE DOOR LATCH WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUSCON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE SUDDENLY STALLED AND SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. AFTER OPENING THE HOOD FLAMES WERE DISCOVERED COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE TOWED TO THE HOME. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. IN ADDITION, THE REAR DRIVER SIDE DOOR LATCH WAS INOPERABLE. THE FAILURE MILEAGE WAS 95,000.
Mfg Campaign: 11327051
Recall Date: Jun 3, 2020
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