Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 149
Recall Date: Aug 30, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 145
Recall Date: May 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 142
Recall Date: Mar 10, 2016
Consumer Complaints
2K ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Corrective Action:
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Additional Notes:
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Mfg Campaign: 11084982
Recall Date: Apr 13, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Corrective Action:
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Additional Notes:
VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.
Mfg Campaign: 11084982
Recall Date: Apr 13, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.
Corrective Action:
WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.
Additional Notes:
WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.
Mfg Campaign: 11084507
Recall Date: Apr 11, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.
Corrective Action:
DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.
Additional Notes:
DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.
Mfg Campaign: 11083947
Recall Date: Apr 9, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Corrective Action:
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Additional Notes:
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Mfg Campaign: 11080964
Recall Date: Mar 22, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Corrective Action:
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Additional Notes:
THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.
Mfg Campaign: 11080964
Recall Date: Mar 22, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Corrective Action:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Additional Notes:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Mfg Campaign: 10948216
Recall Date: Mar 14, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Corrective Action:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Additional Notes:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Mfg Campaign: 10948216
Recall Date: Mar 14, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Corrective Action:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Additional Notes:
2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS
Mfg Campaign: 10948216
Recall Date: Mar 14, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.
Corrective Action:
I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.
Additional Notes:
I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.
Mfg Campaign: 11079183
Recall Date: Mar 14, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Corrective Action:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Additional Notes:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Mfg Campaign: 11075278
Recall Date: Feb 27, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Corrective Action:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Additional Notes:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Mfg Campaign: 11075278
Recall Date: Feb 27, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Corrective Action:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Additional Notes:
WHEN THE VEHICLE IS STATIONARY (EXAMPLE: I COME TO A STOP AT A STOP SIGN OR STOP LIGHT) THEN TRY TO MOVE AGAIN, THE CAR WON'T MOVE AND THERE IS A LULL WHEN I GIVE IT GAS. THIS IS A DANGEROUS PROBLEM WITH THE DUAL CLUTCH TRANSMISSION. THE ENGINE "REVS" BUT THE CAR WOULDN'T MOVE AFTER COMING TO A STOP. I HAVE HAD A FEW INSTANCES WHERE I BECOME STUCK IN THE MIDDLE OF THE ROAD FOR A MINUTE.
Mfg Campaign: 11075278
Recall Date: Feb 27, 2018
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11075053
Recall Date: Feb 26, 2018
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO DRIVE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. SUDDENLY, THE VEHICLE ACCELERATED AT A RAPID SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FAULKNER HYUNDAI (2060 PAXTON ST, HARRISBURG, PA 17111, (717) 238-7324) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Mfg Campaign: 11075053
Recall Date: Feb 26, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.
Corrective Action:
THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.
Additional Notes:
THE CAR'S TRANSMISSION FAILS TO POWER THE CAR SOMETIMES. WHEN PRESSING THE ACCELERATOR THE ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. THERE WAS A RECALL FOR THIS PROBLEM BUT THE WORK THEY PERFORMED DID NOT FIX THE PROBLEM. WHEN DRIVING THE CAR THE DRIVER DOES NOT KNOW WHAT TO EXPECT. HYUNDAI CLAIMS THIS IS NORMAL OPERATION. THIS PROBLEM HAS BEEN ONGOING FOR THE PAST 6 MONTHS. IT'S A VERY DANGEROUS PROBLEM AND SOMETHING SHOULD BE DONE TO MAKE HYUNDAI REALLY FIX THE PROBLEM.
Mfg Campaign: 11074648
Recall Date: Feb 24, 2018
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Corrective Action:
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Additional Notes:
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Mfg Campaign: 11073622
Recall Date: Feb 19, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Corrective Action:
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Additional Notes:
2016 TUCSON LIMITED WITH 1.6 TURBO ENGINE. I HAVE HAD RECENT PROBLEMS WITH THE CAR BOGS DOWN OR SEEM TO CUT OF WHEN I ACCELERATE FROM A STOP OR VERY LOW SPEED. THIS HAS HAPPENED WHEN I AM TRYING TO MERGE IN TRAFFIC FROM AN OFF RAMP, PULLING OUT OF A PARKING LOT AND TRYING TO GET IN ANOTHER LANE IN TRAFFIC FROM A STOP. AS SOON AS I PRESSED THE ACCELERATOR THE CAR WOULD STOP AS IF THE ENGINE HA CUT OFF. I HAVE TO TRY TO MANUALLY DOWNSHIFT TO1ST GEAR OR SWITCH TO A SPORT MODE FOR THE CAR TO RESPOND. IN HEAVY TRAFFIC TRYING TO MERGE FROM AN OFF RAMP OR CHANGE LANES OR EVEN LEAVING PARKING LOTS TO MERGE ON HIGHWAY. THIS HAS OCCURRED QUITE FREQUENTLY AND I HAVE SOME VERY NARROW MISHAPS WITH CARS SLAMMING ON THEIR BRAKES TO AVOID RUNNING IN TO ME. I AM A VERY EXPERIENCED DRIVER WHO HAS DRIVING PROFESSIONALLY FOR OVER THIRTY YEARS INCLUDING TRACTOR TRAILERS WITH MANY SAFETY AWARDS. IT IS ONLY BECAUSE OF MY EXPERIENCE THAT A SERIOUS ACCIDENT HAS BEEN AVOIDED SO FAR. EACH TIME THIS HAS HAPPENED I REPORTED IT TO THE DEALER SERVICE DEPARTMENT AND ASKED IF THERE WERE ANY RECALLS OR SERVICE NOTICES AND HAVE HAD NO RECOURSE THIS SEEMS TO BE GETTING WORSE OVER THE NEARLY TWO YEARS I HAVE THE CAR. I AM AFRAID TO LET MY WIFE DRIVE THE CAR FOR FEAR THAT SHE MIGHT BE INVOLVED IN A SERIOUS OR WORSE ACCIDENT. THE DEALER HAS ONLY TOLD ME NOT TO DRIVE IN ECO MODE ANY MORE, I HAVE DONE EVERY THING THEY ASK INCLUDING USING PREMIUM GAS, MORE SERVICE DRIVING IN DIFFERENT MODES. I HAVE DRIVEN MANY DIFFERENT TYPES OF VEHICLES, CARS AND TRUCKS AND HAVE NEVER HAD THIS PROBLEM WITH A NEW VEHICLE AND THE SERVICE TECH HAS NO IDEA WHAT TO DO.
Mfg Campaign: 11073622
Recall Date: Feb 19, 2018
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.
Corrective Action:
HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.
Additional Notes:
HAPPENED WHILE ACCELERATING AFTER A STOP AND TRYING TO ACCELERATE AFTER DECELERATION. WHEN PRESSED THE PEDAL, COMPLETE LACK OF POWER. EVENTUALLY LURCHED FORWARD AND THEN DECELERATE AGAIN ABOUT 3 TIMES. PRESSING THE ACCELERATOR SEVERAL TIMES SEEMED TO MAKE IT WORSE. SLOWLY ACCELERATING HELPED BUT WAS JERKY AND UNSTEADY. HIGHER RPMS ON THE HIGHWAY FOR NO APPARENT REASON. OCCURRED SEVERAL TIMES ON THE RIDE HOME THAT DAY. ONCE THE CAR IS TURNED OFF, THE PROBLEM IS INTERMITTENT AND THE DEALERSHIP HAS NOT BEEN ABLE TO RECREATE IT. BROUGHT IT TO THE DEALERSHIP 3X. IT IS VERY DANGEROUS. I BOUGHT THIS CAR NEW AND AM NOW WONDERING HOW I WILL CONTINUE TO DRIVE A CAR THAT COULD KILL ME. VERY UPSETTING. ALSO, IT IS A WELL DOCUMENTED PROBLEM AND NO ONE SEEMS TO BE DOING ANYTHING ABOUT IT. I HOPE IT WON'T TAKE SOMEONE DYING TO GET THIS FIXED.
Mfg Campaign: 11073413
Recall Date: Feb 17, 2018
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.
Corrective Action:
SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.
Additional Notes:
SUNROOF SHATTERED AND GLASS FELL INTO THE CAR ON THE DRIVER AND PASSENGER. THE CAR WAS IN MOTION ON A HIGHWAY AND TRAVELING AT HIGHWAY SPEEDS. WEATHER WAS 70 DEGREES F AND SUNNY AND THE INCIDENT HAPPENED ON FEBRUARY 15, 2018. WE WERE NOT NEAR AN OVERPASS AND THERE WERE NO LARGE TRUCKS AROUND US AT THE TIME.
Mfg Campaign: 11073285
Recall Date: Feb 16, 2018
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