Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Corrective Action:
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Additional Notes:
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Mfg Campaign: 11475077
Recall Date: Jul 21, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Corrective Action:
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Additional Notes:
Was driving to work when I stopped at a light in traffic and my engine turned off. The battery and oil pressure light turned on. Started to see smoke under the hood and 5 minutes later the entire front end of the car was on fire.
Mfg Campaign: 11475077
Recall Date: Jul 21, 2022
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
Rear passenger door will not open from either inside or outside. You can hear the lock click and the latch moves to unlocked but the door will not open when handle is pulled. This is a HUGE safety issue as anyone in the back seat CANNOT get out in case of an emergency and no one on the outside can get in! The issue began on 7/13/22 when the respective door seemed to "stick" but opened. On 7/14/22 it would not open AT ALL from either outside or by pushing from inside. I called the dealership and was told because my car was 5 years and 2 months old (but less than 60,000) it no longer fell under the manufacturers warranty. This is not a wear and tear issue. This is a complete SAFETY issue that needs to be considered for a recall and my own research has shown that this is a KNOWN issue with Hyundai vehicles lock actuators.
Corrective Action:
Rear passenger door will not open from either inside or outside. You can hear the lock click and the latch moves to unlocked but the door will not open when handle is pulled. This is a HUGE safety issue as anyone in the back seat CANNOT get out in case of an emergency and no one on the outside can get in! The issue began on 7/13/22 when the respective door seemed to "stick" but opened. On 7/14/22 it would not open AT ALL from either outside or by pushing from inside. I called the dealership and was told because my car was 5 years and 2 months old (but less than 60,000) it no longer fell under the manufacturers warranty. This is not a wear and tear issue. This is a complete SAFETY issue that needs to be considered for a recall and my own research has shown that this is a KNOWN issue with Hyundai vehicles lock actuators.
Additional Notes:
Rear passenger door will not open from either inside or outside. You can hear the lock click and the latch moves to unlocked but the door will not open when handle is pulled. This is a HUGE safety issue as anyone in the back seat CANNOT get out in case of an emergency and no one on the outside can get in! The issue began on 7/13/22 when the respective door seemed to "stick" but opened. On 7/14/22 it would not open AT ALL from either outside or by pushing from inside. I called the dealership and was told because my car was 5 years and 2 months old (but less than 60,000) it no longer fell under the manufacturers warranty. This is not a wear and tear issue. This is a complete SAFETY issue that needs to be considered for a recall and my own research has shown that this is a KNOWN issue with Hyundai vehicles lock actuators.
Mfg Campaign: 11474632
Recall Date: Jul 18, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the oil warning light was illuminated and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the oil warning light was illuminated and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving approximately 60 MPH, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the oil warning light was illuminated and the vehicle would not properly accelerate. The vehicle was towed to the local dealer who diagnosed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
Mfg Campaign: 11474064
Recall Date: Jul 15, 2022
Hyundai Motor America
Defect Description:
TIRES
Potential Consequences:
Kumho 225/60 R17 99H Original equipment tires on my Hyundai Tucson 2017. A little over a month ago we noticed a wobble in the front and I have a car at highway speeds and even lower speeds as well. When I removed the front passenger tire to inspect it I noticed there was bulging in the tread and the tire would not roll across the floor smoothly. I checked the rear passenger side tire at the same time and it also had bulging in the tread and would not roll smoothly across the floor without tipping over when it hit the bulge. I believe these tires should be recalled along with the other batch of Kumo tires from the same time. That have already been recalled. I took the car into the local Hyundai dealer in Anchorage and had a new set of tires put on a couple days ago and the service personnel at the dealership can verify that these tires are defective. I have the tires in my possession and would be happy to turn them in to be inspected.
Corrective Action:
Kumho 225/60 R17 99H Original equipment tires on my Hyundai Tucson 2017. A little over a month ago we noticed a wobble in the front and I have a car at highway speeds and even lower speeds as well. When I removed the front passenger tire to inspect it I noticed there was bulging in the tread and the tire would not roll across the floor smoothly. I checked the rear passenger side tire at the same time and it also had bulging in the tread and would not roll smoothly across the floor without tipping over when it hit the bulge. I believe these tires should be recalled along with the other batch of Kumo tires from the same time. That have already been recalled. I took the car into the local Hyundai dealer in Anchorage and had a new set of tires put on a couple days ago and the service personnel at the dealership can verify that these tires are defective. I have the tires in my possession and would be happy to turn them in to be inspected.
Additional Notes:
Kumho 225/60 R17 99H Original equipment tires on my Hyundai Tucson 2017. A little over a month ago we noticed a wobble in the front and I have a car at highway speeds and even lower speeds as well. When I removed the front passenger tire to inspect it I noticed there was bulging in the tread and the tire would not roll across the floor smoothly. I checked the rear passenger side tire at the same time and it also had bulging in the tread and would not roll smoothly across the floor without tipping over when it hit the bulge. I believe these tires should be recalled along with the other batch of Kumo tires from the same time. That have already been recalled. I took the car into the local Hyundai dealer in Anchorage and had a new set of tires put on a couple days ago and the service personnel at the dealership can verify that these tires are defective. I have the tires in my possession and would be happy to turn them in to be inspected.
Mfg Campaign: 11473774
Recall Date: Jul 13, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The local dealer was contacted and scheduled an appointment for the repair. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact stated that the battery and the low oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000. The consumer stated she has been waiting for almost 4 months just for the vehicle to be examined.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The local dealer was contacted and scheduled an appointment for the repair. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact stated that the battery and the low oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000. The consumer stated she has been waiting for almost 4 months just for the vehicle to be examined.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The local dealer was contacted and scheduled an appointment for the repair. The contact stated while driving 40 MPH, the vehicle stalled without warning. The contact stated that the battery and the low oil warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000. The consumer stated she has been waiting for almost 4 months just for the vehicle to be examined.
Mfg Campaign: 11473503
Recall Date: Jul 12, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Corrective Action:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Additional Notes:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Mfg Campaign: 11473365
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Corrective Action:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Additional Notes:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Mfg Campaign: 11473365
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Corrective Action:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Additional Notes:
The 2017 Hyundai Tuscan dual clutch transmission is seizing and unable accurate above 40 -45 mph. It is also unable to engage into reverse. It will shift into reverse, however will not move even when one places their foot on the gas pedal. The Hyundai Tucson seized while driving and I was almost hit in traffic. The dealerships in the Austin area have not been helpful as the closest they state they could look at it is November or December 2022 for a diagnostic and they are not willing to honor the powertrain warranty. After doing some research it seems a commen issue among Tuscan owners and is very similar to the issue Hyundai had with recall # 149 as related to the 2016 model. The vehicle is hazardous and unsafe to drive. The vehicle is putting the safety of myself and others at risk. There was no warning what so ever until later in the day when the check engine light came on. It is available for inspection.
Mfg Campaign: 11473365
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving my vehicle down the road when all of a sudden I started to lose power and my motor started rattling so I pulled over and cut the car off and I had it towed to a repair shop where they said it was a recall on my engine and my warranty wouldn't pay for my vehicle to get fixed because of the recall so I called capital Hyundai in Montgomery and they saying it's gonna be 5-6 months before my vehicle can get checked out and how do I supposed to get back and forth to work and they telling me they can't do anything about getting a rental and I would have to pay for it out of my pockets
Corrective Action:
I was driving my vehicle down the road when all of a sudden I started to lose power and my motor started rattling so I pulled over and cut the car off and I had it towed to a repair shop where they said it was a recall on my engine and my warranty wouldn't pay for my vehicle to get fixed because of the recall so I called capital Hyundai in Montgomery and they saying it's gonna be 5-6 months before my vehicle can get checked out and how do I supposed to get back and forth to work and they telling me they can't do anything about getting a rental and I would have to pay for it out of my pockets
Additional Notes:
I was driving my vehicle down the road when all of a sudden I started to lose power and my motor started rattling so I pulled over and cut the car off and I had it towed to a repair shop where they said it was a recall on my engine and my warranty wouldn't pay for my vehicle to get fixed because of the recall so I called capital Hyundai in Montgomery and they saying it's gonna be 5-6 months before my vehicle can get checked out and how do I supposed to get back and forth to work and they telling me they can't do anything about getting a rental and I would have to pay for it out of my pockets
Mfg Campaign: 11472725
Recall Date: Jul 7, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission jerks and shakes intermittently while slowly moving forward, can shake very violently, for example, waiting in line or at a stop light with foot on brake/slow release.
Corrective Action:
Transmission jerks and shakes intermittently while slowly moving forward, can shake very violently, for example, waiting in line or at a stop light with foot on brake/slow release.
Additional Notes:
Transmission jerks and shakes intermittently while slowly moving forward, can shake very violently, for example, waiting in line or at a stop light with foot on brake/slow release.
Mfg Campaign: 11472648
Recall Date: Jul 6, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle was making a knocking sound and started decelerating. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. The contact pulled the vehicle safely off to the side of the road and left the engine running. The contact checked the dipstick and observed that there was no oil in the engine. The contact drove the vehicle back to her residence and later the vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle was making a knocking sound and started decelerating. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. The contact pulled the vehicle safely off to the side of the road and left the engine running. The contact checked the dipstick and observed that there was no oil in the engine. The contact drove the vehicle back to her residence and later the vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 30 MPH, the vehicle was making a knocking sound and started decelerating. The contact depressed the accelerator pedal however, the vehicle failed to respond. The contact stated that the check engine warning light was illuminated. The contact pulled the vehicle safely off to the side of the road and left the engine running. The contact checked the dipstick and observed that there was no oil in the engine. The contact drove the vehicle back to her residence and later the vehicle was towed to a dealer. The vehicle had not been diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 21V727000 (Engine). The manufacturer had been informed of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11472372
Recall Date: Jul 5, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Corrective Action:
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Additional Notes:
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Mfg Campaign: 11472261
Recall Date: Jul 4, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Corrective Action:
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Additional Notes:
This car was bought in 2019 from Car Max. Every few months, I get a check engine light and was part of a recall notice. I went to Hyndai Dealer CMA's Colonial Hyndai in Chester VA 23831 with the recall notice. They gave me a receipt that there are no issues on 17th May 22which was incorrect. My check engine light keeps coming on for an oil change and I had an emergency travelling from Viriginia to Atlanta and have to pull over to the closest repair shop where they indicated that recall issue was not resolved as the engine was consuming more oil faster resulting in the check engine light. I was surprised to hear that as the dealer indicated that there are no issues with regards to the recall. This was unacceptable from a dealer who was supposed to diagnose the problem and let the customer know that the engine problem still exists and you need to have engine oil changed every 2 months. If an engine recall indicates the engine requires a replacement they should have done an honest job and not fill the engine oil and let the customer know that there are no issues. I have all the documentation from the dealer that no issues were found but every day I drive, I am worried that car could stop anytime which is unnecessary stress owning this car. Any help in escalating this issue with the dealer or Hyundai in doing the right thing for their defective manufacturing will be appreciated.
Mfg Campaign: 11472261
Recall Date: Jul 4, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11471722
Recall Date: Jun 30, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11471722
Recall Date: Jun 30, 2022
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Numbers: 21V727000 (Engine), 20V543000 (Service Brakes, Hydraulic), and 16V842000 (Electrical System, Trailer Hitches). The contact stated that after the recall repairs were performed, the vehicle lost motive power and stalled while driving 60 MPH. Additionally, the vehicle would fail to exceed 60 MPH before vehicle would lose motive power and stall. The contact was able to restart the vehicle and drove at speeds under 60 MPH. There were no warning lights illuminated during the failure. The local dealer was contacted; however, the vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 93,000.
Mfg Campaign: 11471722
Recall Date: Jun 30, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 40 MPH, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The contact stated that the knocking sounds became louder while depressing the accelerator pedal. The contact was able to continue driving, however, the failure reoccurred increasingly and the vehicle stalled several times while driving. The check engine warning light was then illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the repair could not be completed under NHTSA Campaign Number: 21V727000 (Engine) as the contact failed to complete oil changes on the due dates. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 40 MPH, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The contact stated that the knocking sounds became louder while depressing the accelerator pedal. The contact was able to continue driving, however, the failure reoccurred increasingly and the vehicle stalled several times while driving. The check engine warning light was then illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the repair could not be completed under NHTSA Campaign Number: 21V727000 (Engine) as the contact failed to complete oil changes on the due dates. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 40 MPH, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The contact stated that the knocking sounds became louder while depressing the accelerator pedal. The contact was able to continue driving, however, the failure reoccurred increasingly and the vehicle stalled several times while driving. The check engine warning light was then illuminated. The contact was able to veer to the side of the road. The contact was able to restart the vehicle and continued driving. The vehicle was taken to the dealer where it was diagnosed that the engine needed to be replaced. The dealer informed the contact that the repair could not be completed under NHTSA Campaign Number: 21V727000 (Engine) as the contact failed to complete oil changes on the due dates. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 50,000.
Mfg Campaign: 11470705
Recall Date: Jun 23, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its terrifying to think. There are no warning lights, the only way I found out that this was a widespread issue was on a car forum. I imagine that this is happening to many others, but they are not reporting it. Just to be clear, this isn't a door lock actuator issue, the locks are unlocking and locking just fine, there is a fatal flaw with the latching mechanism.
Corrective Action:
The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its terrifying to think. There are no warning lights, the only way I found out that this was a widespread issue was on a car forum. I imagine that this is happening to many others, but they are not reporting it. Just to be clear, this isn't a door lock actuator issue, the locks are unlocking and locking just fine, there is a fatal flaw with the latching mechanism.
Additional Notes:
The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its terrifying to think. There are no warning lights, the only way I found out that this was a widespread issue was on a car forum. I imagine that this is happening to many others, but they are not reporting it. Just to be clear, this isn't a door lock actuator issue, the locks are unlocking and locking just fine, there is a fatal flaw with the latching mechanism.
Mfg Campaign: 11470182
Recall Date: Jun 21, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the following warning lights went on: ABS, power steering, and electronic stability control. When this happened, steering became difficult. We brought the car in the shop, but they denied there was any problem. Within two days after brining the car back to the dealership, the same problem occurred. And now the car will not even turn on.
Corrective Action:
I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the following warning lights went on: ABS, power steering, and electronic stability control. When this happened, steering became difficult. We brought the car in the shop, but they denied there was any problem. Within two days after brining the car back to the dealership, the same problem occurred. And now the car will not even turn on.
Additional Notes:
I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the following warning lights went on: ABS, power steering, and electronic stability control. When this happened, steering became difficult. We brought the car in the shop, but they denied there was any problem. Within two days after brining the car back to the dealership, the same problem occurred. And now the car will not even turn on.
Mfg Campaign: 11470161
Recall Date: Jun 20, 2022
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